26 to 50 of 679 ITIL Jobs in the UK excluding London

cyber kill chain Familiarity with MITRE ATT&CK, NIST, and CIS frameworks Understanding of network traffic flows and vulnerability management Exposure to ethical hacking and penetration testing Knowledge of ITIL disciplines (Incident, Problem, Change Management) Experience with ServiceNow Security Suite Cloud experience (AWS and/or Azure) Excellent communication, presentation, and analytical skills Ability to work independently and participate in More ❯

and the Microsoft 365 Suite. Troubleshooting skills across hardware, software, networking, and cloud. Experience administering Windows, Linux, and macOS. Familiarity with ticketing systems (JIRA, ServiceNow) and ITSM/ITIL practices. Knowledge of monitoring tools (Nagios, Zabbix, Prometheus). Experience with Active Directory, Group Policy, LDAP, SCCM, Intune. Strong knowledge of VLANs, Firewalls, Fortinet, V-Centre, Backup solutions, Phone systems, Print More ❯

and the Microsoft 365 Suite. Troubleshooting skills across hardware, software, networking, and cloud. Experience administering Windows, Linux, and macOS. Familiarity with ticketing systems (JIRA, ServiceNow) and ITSM/ITIL practices. Knowledge of monitoring tools (Nagios, Zabbix, Prometheus). Experience with Active Directory, Group Policy, LDAP, SCCM, Intune. Strong knowledge of VLANs, Firewalls, Fortinet, V-Centre, Backup solutions, Phone systems, Print More ❯

for UK SC/DV clearance Full UK Driving Licence Desirable Experience with infrastructure automation (e.g., Ansible, Terraform) Scripting skills (e.g., Bash, PowerShell, Python) KVM Hypervisor experience Exposure to ITIL-based service management Familiarity with secure environments and MOD standards Person Specification Integrity & Professionalism : Demonstrates honesty, ethical behaviour, and professionalism in all interactions, reflecting NCLs commitment to transparency and trust More ❯

a strong candidate are the following: Citrix applications, Genesys, Freshservice. Reasonable networking understanding, Meraki knowledge would be an advantage (but not essential). Any infrastructure and Windows server experience. ITIL v3/v4 Certification (ideal but not essential). MCDST Microsoft certified desktop support technician. MCP: Windows 10. A Level, BTEC, NVQ in Information Technology. Degree of any level or More ❯

operations. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Strong analytical and problem-solving skills. Ability to collaborate effectively within a cross-functional team. Knowledge of ITIL frameworks and service lifecycle management. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond More ❯

of the customer; Possess excellent communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of helpdesk based ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! What More ❯

operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed More ❯

operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed More ❯

Full driving licence and own transport NVQ in ICT equivalent qualification or similar experience Evidence of ongoing professional development MCP/MCSA/MCSE/CompTIA A+ or equivalent ITIL v3 Foundation or equivalent Able to communicate effectively both verbally and in writing with a range of audiences Able to maintain the highest levels of confidentiality and data security Highly More ❯

level or equivalent experience Formal Project Management Qualification (PRINCE2 Foundation) or ability to demonstrate substantial experience and success in supporting the delivery of projects Formal IT Service Management Qualification (ITIL Foundation) Desirable Rhapsody Professional Qualification Umbraco Professional Qualification SharePoint Online Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as More ❯

Experience supporting 8x8 Phone systems with Poly phones Experience working with VMware Virtual Data Center and Microsoft HyperV Experience with Android Mobile devices Experience working with Veeam Backup & Replication ITIL Certified Own car with Business Level Insurance The ideal candidate will have previous experience in IT Support\Helpdesk with solid Customer Service experience and preferably be Microsoft certified. Steeper is More ❯

Experience supporting 8x8 Phone systems with Poly phones Experience working with VMware Virtual Data Center and Microsoft HyperV Experience with Android Mobile devices Experience working with Veeam Backup & Replication ITIL Certified Own car with Business Level Insurance The ideal candidate will have previous experience in IT Support\Helpdesk with solid Customer Service experience and preferably be Microsoft certified. Steeper is More ❯

Access, Microsoft Modern Desktop Great interpersonal skills and an excellent telephone manner An ability to work under pressure and respond to tight deadlines whilst prioritising workload Desirable Professional Qualifications: ITIL Foundation CompTIA A+ BENEFITS WFH two days a week Shift patterns Learning and development opportunities (Microsoft certifications, developmental pathways, internal and external training) Access to LinkedIn Learning Regular career progression More ❯

Fi) A proactive, customer-focused problem solver Excellent communication skills and the ability to support all user levels Full UK driving licence and your own vehicle (essential) Desirable extras: ITIL knowledge or service management experience Cloud/remote support exposure Certifications (Microsoft, CompTIA, Cisco) What You’ll Get in Return Salary up to £40,000 DOE Generous holiday allowance Annual More ❯

skills and a logical approach to troubleshooting. Excellent communication and interpersonal skills with a customer-first mindset. Ability to work under pressure and manage competing priorities. Working knowledge of ITIL best practices. Ind1 More ❯

skills and a logical approach to troubleshooting. Excellent communication and interpersonal skills with a customer-first mindset. Ability to work under pressure and manage competing priorities. Working knowledge of ITIL best practices. Ind1 More ❯

a desktop support or IT technician role Knowledge of Windows 10, Microsoft Office Suite, and basic networking (DHCP, IP) Experience with Active Directory and Office 365 administration Familiarity with ITIL principles and service desk operations Exposure to Windows Server environments and virtualisation (Hyper-V) is a plus Strong communication skills and a customer-first mindset Ability to work both independently More ❯

skills and a logical approach to troubleshooting. Excellent communication and interpersonal skills with a customer-first mindset. Ability to work under pressure and manage competing priorities. Working knowledge of ITIL best practices. Ind1 More ❯

environments. Strong knowledge of Intune (device configuration, compliance, app deployment, and PowerShell scripting). Hands-on experience with cloud networking and security principles. Familiar with ticketing systems, SLAs, and ITIL processes. Excellent troubleshooting skills across desktop, server, and cloud environments. Ability to manage multiple clients and adapt quickly to different environments. Desirable: Microsoft certifications (e.g., MS-100, MS-101, AZ More ❯

role, ideally within a customer-centric or hospitality setting. Strong technical knowledge of Active Directory, Microsoft Windows, Office 365, hardware (laptops, printers, mobile devices), and networking fundamentals. Knowledge of ITIL practices and/or ticketing systems, of Microsoft Intune for device management, of Box and Sharepoint, of Remote Desktop Tool - Teamviewer/Ninja Working knowledge of Apple products Demonstrated problem More ❯

beneficial). Experience: 3+ years in business/system analysis, IT systems design, and project management. Technical Skills: Strong proficiency in M365, Microsoft Visio, and Microsoft Project. Skilled in ITIL, data analysis tools, and business process modelling. S oft Skills: Excellent communication and interpersonal skills. Creative problem-solving and customer service orientation. Ability to build strong partnerships across teams. Other More ❯

to contribute to solution design sessions and peer reviews. Desirable: ServiceNow Certified Application Developer (CAD) or relevant module-specific certifications (e.g., ITSM, ITOM) are a plus. Relevant qualifications in ITIL or Agile methodologies. Customer Service Management (CSM)/Application Portfolio Management (APM)/Security Incident Response (SIR) experience Previous delivery experience with integrations such as GitHub, or Entra ID. Understanding More ❯

UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT More ❯

UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT More ❯