26 to 50 of 512 ITIL Jobs in the UK excluding London

experience Active Directory administration exposure Hardware troubleshooting and setup experience Good communication and problem-solving skills DESIRABLE SKILLS Microsoft Intune Networking support VPN support ITIL Foundation Telephony or cloud contact centre systems ERP or SQL exposure PACKAGE Salary up to £34,000 Office-based role in Milton Keynes 25 days ...

leadership approach Strong communication and stakeholder management skills A passion for developing people and improving service delivery Desirable Experience Previous MSP environment experience ITIL Foundation or similar service management framework knowledge Experience with PSA or RMM tools Exposure to cloud environments such as Azure, Microsoft 365, or AWS This ...

leadership approach Strong communication and stakeholder management skills A passion for developing people and improving service delivery Desirable Experience Previous MSP environment experience ITIL Foundation or similar service management framework knowledge Experience with PSA or RMM tools Exposure to cloud environments such as Azure, Microsoft 365, or AWS This ...

resilience* Confidence working in Agile and multi‐supplier environments* Flexibility to provide out‐of‐hours on‐call escalation as required**Essential/Desirable*** ITIL Expert or Master (or equivalent senior service management experience)* Experience of high‐performance, high‐availability systems* Cloud service experience desirable**Key Attributes*** Takes full ownership ...

regions also including multiple Processing managed payment platforms.* Provide initial point of contact for our customer’s Operations teams.* Responsible for incident management using ITIL aligned processes.* Trouble shooting, Incident logging, tracking, escalations, and management of incidents.* Communicating service incidents and resolution progress updates to internal and external stakeholders.* Working ...

communication skills Able to manage workload, take ownership and work independently Nice to have Experience with Intune or endpoint management tools Awareness of ITIL practices Basic cybersecurity knowledge Experience in a multi-site or global environment Involvement in IT projects or improvements ...

Service Management experience Diploma in BE/BTech/MTech/MSc in Computer ScienceIT preferred or any engineering field considered or equivalent ITIL PMP or other relevant certifications are highly desirable Strong understanding of IT service management frameworks and best practices Excellent communication and interpersonal skills Ability to collaborate ...

environments. Technology & Service Management Expertise Strong understanding of enterprise and operational technology landscapes—including applications, infrastructure, reporting, and service management—along with exposure to ITIL, Agile, or other structured delivery methodologies. Cross‐Functional & Supplier Management Demonstrated ability to manage cross-functional teams and third‐party suppliers, including experience working with ...

engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification: Use data analytics and CRM systems to identify upselling and cross-selling ...

infrastructure Troubleshoot deployment and platform issues in collaboration with Software Development and IT Support teams Respond to incidents and service requests in line with ITIL processes and service expectations Security & Compliance Embed security best practices into infrastructure, deployment pipelines and operational processes Ensure systems and environments meet ISO, compliance ...

with exposure to AWS being beneficial. Familiarity with retail systems such as Microsoft Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive ...

with project teams and other IT support functions Liaise with external vendors and partners regarding user support Ensure incidents are managed in line with ITIL processes Maintain accurate incident logging and documentation Perform hardware and software change requests Attend end-user meetings to provide local IT support when required Support ...

Working knowledge of Active Directory/Azure AD account administration The ability to follow documented procedures and contribute to knowledge articles Essential Qualifications: ITIL Foundation v4 certification (or willingness to obtain) is desirable Benefits: Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional ...

Microsoft Business Voice. Preferred Qualifications: HND or BSC/Degree in Computer Science Relevant certifications & accreditation -e.g.CompTIA, Microsoft, Azure Fundamentals would be an advantage. ITIL v4 certification(or willingness to work towards it) Current Driving License and owncar required. ...

Microsoft Business Voice. Preferred Qualifications: HND or BSC/Degree in Computer Science Relevant certifications & accreditation -e.g.CompTIA, Microsoft, Azure Fundamentals would be an advantage. ITIL v4 certification(or willingness to work towards it) Current Driving License and owncar required. ...

detail Strong written and verbal communication skills Good working knowledge of Microsoft 365, particularly Excel Ability to manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management or technology ...

detail Strong written and verbal communication skills Good working knowledge of Microsoft 365, particularly Excel Ability to manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management or technology ...

innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support ...

Online, Teams, Intune) Azure VMs, SSO, MFA, SAML Hyper-V, FortiGate firewalls, Mimecast Telephony/SIP, Remote Desktop Services Datacentre technologies (power, cooling, efficiency) ITIL Foundation, cyber or information security interest Legal systems experience (e.g. iManage, Aderant, BigHand ...

certification standards where necessary Responsible for managing supplier relationships. Managing junior team members. Qualification, Skills and Experience required: BSc Computer Science or equivalent Information Technology Infrastructure Library or equivalent 3-5 years in IT Management Proven experience in IT infrastructures (Active Directory, Microsoft Exchange), cloud services (AWS, Azure), network security ...

love to see any of the following certifications although not essential: Azure Administrator or Architect (AZ-104/AZ-305) or equivalent AWS certification ITIL v4 Foundation Cyber Essentials/ISO 27001 exposure CCNA or similar networking certification If you’re an Infrastructure Leader ready to take ownership ...

manage multiple tasks and priorities. Comfortable working with both technical teams and non-technical stakeholders. Desirable Experience Experience supporting organisations moving services into Azure. ITIL Foundational Accreditation Some exposure to Linux environments, containers, or Kubernetes from a support perspective. Experience working alongside data or analytics platforms. Previous involvement in Cyber ...

VMware and/or Hyper-V Intune and SCCM DNS, DHCP and networking fundamentals Endpoint management and device support Active Directory and access control ITIL/service-led support environments Infrastructure projects, upgrades or migrations Security best practice, patching and system monitoring Most importantly, theyre looking for someone ...

Directory (in hybrid configuration) Good networking protocol knowledge (TCP/IP, DHCP, DNS etc.) Storage and Backup solutions e.g. Veeam, Commvault Good understanding on ITIL practices Here you'll be joining a close-knit IT Infrastructure team providing 3 line support to the global IT Service Delivery team, supporting ...

Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers ...