26 to 50 of 445 ITIL Jobs in the UK excluding London

shift-based support environment. Exposure to monitoring tools such as LogicMonitor. Knowledge of networking technologies including LAN, WAN, VPN, and Wi-Fi. ITIL Foundation certification. Microsoft or other relevant technical certifications. You'll be a proactive, customer focused engineer with excellent problem solving skills and a passion for delivering outstanding ...

maintain SLA targets. Monitor system alerts and perform routine operational checks to ensure peak service availability. Maintain strict adherence to organizational security policies, ITIL guidelines, and secure service delivery protocols. Identify process improvements and participate in ongoing technical training and development. Deliver outstanding customer service on a 24/ ...

ensureISO/compliance standards. Automation Develop scripts andtools to improveefficiency and reducemanualeffort. Collaboration Partner with Developmentand IT teamsto support applicationdelivery and resolvedeployment issues. ITIL Operations Manage incidents,requests and problemresolution across theDevOps and applicationstack. Qualifications and Experience:- 3+ years' experience in a DevOpsrole, ideally withina security-focusedor highly regulatedenvironment. Strong ...

advantageous but is not essential: Microsoft 365 Lighthouse. GDAP/CPOR delegated administration. Multi-tenant MSP delivery experience. Certifications such as MD-102 or ITIL Foundation. The person were looking for Youll be someone who wants to improve the way support is delivered, not just manage the queue. Youll ...

producing and updating technical documentation to a high standard. Have excellent analysis and problem-solving skills. Possess excellent communication skills. Have ITIL3 or ITIL 4 at the Foundation level or above. KEY DUTIES System Support & Ticket resolution - Utilising technical expertise to ensure Cat A systems are kept online and running ...

Microsoft 365 and end-user hardware. The ability to prioritise workload and manage multiple support requests. Experience working collaboratively within a technical team. Desirable: ITIL Foundation certification. Experience supporting networking, infrastructure or cloud technologies. Knowledge of IT asset management and mobile device management. Understanding of information security and data protection ...

Server queries, with a solid understanding of relational databases. Knowledge of application support methodologies, incident/problem management, and change management processes (ITIL knowledge advantageous). Ability to translate technical issues into clear, business-friendly language for legal and non-technical stakeholders. Customer-focused mindset with a strong commitment ...

Offensive Security Certified Professional (OSCP) CompTIA CySA+ or PenTest+ GIAC Vulnerability Assessor (GEVA) Microsoft Certified: Security Operations Analyst (SC-200) – advantageous for Azure environments ITIL 4 Foundation or Managing Professional ...

leading teams and driving operational improvements. Excellent stakeholder management and communication skills. Experience managing escalations, risks and operational incidents. Knowledge of IT Service Management (ITIL/ITSM) principles and best practices. Experience working within enterprise IT infrastructure, cloud, application support or managed service environments. Highly Desirable Experience supporting Defence, Aerospace ...

Setup accounts, deal with access request and play a key role in the Joiners/Movers/Leavers process. Support technology upgrades and promote ITIL best practices. Assist with IT projects and ongoing technical initiatives. IT Support Engineer Experience/Technologies: Administration and support of Windows 10/11 operating ...

independently and collaboratively within a technical support environment. Relevant IT qualifications such as CompTIA A+, Microsoft certifications or equivalent practical experience would be advantageous. ITIL Foundation or equivalent service management experience would be advantageous. Experience within a public sector, healthcare, education or similarly complex environment would be beneficial. What ...

would also welcome knowledge and experience in the use of MS Word and Excel, commercial awareness, experience of ITSM applications or understanding of ITIL Framework Additional information Clearance: Must be able to pass Security Clearance Hours: 38hrs per week. Shift-based working between ...

transactional and reporting systems and data warehousing. Experience of working closely with other key functions such as Manufacturing and Supply Chain. An appreciation of ITIL Functions & Processes. Business leadership experience of teams and functions utilising complex ERP systems. Knowledge and experience of project and service delivery disciplines including business analysis ...

Good understanding of networking concepts including TCP/IP, DNS, DHCP, VPNs and firewalls. Experience with monitoring, patching, backups and infrastructure security. Knowledge of ITIL principles and service management. Strong troubleshooting and problem-solving skills. Excellent written and verbal communication skills. Experience creating technical documentation and supporting operational processes. Azure ...

keen to explore automation and AI to streamline repetitive tasks, improve service quality and create more time for higher-value technical work. Desirable ITIL v4 certification CompTIA qualifications Microsoft certifications such as AZ-104, MCSE or MCSA Experience with Jira, Confluence or similar collaboration platforms What's On Offer This ...

problem and change management experience. Strong analytical and troubleshooting skills. Ability to communicate effectively with both technical and non-technical stakeholders. Experience working within ITIL environments. Desirable Skills Experience with IFS Cloud Migration projects. Azure or Microsoft Cloud experience. REST APIs and integration technologies. Power BI reporting. Azure DevOps ...

Gamma, Horizon), IP Telephony, Linux, AWS/Azure Cloud, Access Control Systems, BCDR, CCTV IP. IT qualifications advantageous: CompTIA, MCP, MCSE, MCSA, CCNA, CCNP, ITIL, ITSM, Cyber Essentials (or similar). Working for an IT Managed Service Provider (MSP), or IT Support businesses is advantageous. Full UK Driving Licence preferred. ...

device compliance, encryption, and vulnerability management. Strong troubleshooting and problem-solving skills, able to investigate and resolve complex issues independently. Good understanding of ITIL processes, including incident, problem, and change management. Strong communication skills and the ability to work effectively with both technical and non-technical teams. ...

Gamma, Horizon), IP Telephony, Linux, AWS/Azure Cloud, Access Control Systems, BCDR, CCTV IP. IT qualifications advantageous: CompTIA, MCP, MCSE, MCSA, CCNA, CCNP, ITIL, ITSM, Cyber Essentials (or similar). Working for an IT Managed Service Provider (MSP), or IT Support businesses is advantageous. Full UK Driving Licence preferred. ...

device compliance, encryption, and vulnerability management. Strong troubleshooting and problem-solving skills. Ability to investigate and resolve complex technical issues independently. Good understanding of ITIL processes, including incident, problem, and change management. Strong communication skills and the ability to work effectively with both technical and non-technical teams. ...

remain resilient in a fast-paced operational environment. A customer-focused and outcome-driven mindset. Experience using ServiceNow or a similar ITSM tool. ITIL Foundation or equivalent service management experience would be desirable. Why Microlise? When your groceries arrive at your door or you sign for your online parcel ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

teams in order to support service improvements and operational outcomes. Preferred Certifications or training related to IT service management or service management platforms (e.g., ITIL or platform specific certifications). ServiceNow University credentials are also considered. Benefits & Perks - Global Impact, Personal Relevance: Booking.com's Total Rewards Philosophy is not only ...

understanding \n Windows Server 2008, 2012 and other technologies \n O365, Azure, Exchange, \n Networking - ( Meraki/Firewalls/Wireless, DHCP) \n PowerShell \n ITIL knowledge \n\n Infrastructure Engineer/Analyst - Benefits (Negotiable) \n \n Basic salary - up to £48k \n Pension - 20% company contribution \n Training opportunities ...

practices desirable with experience of Terraform preferred Security tooling and practices including patch management, vulnerability management, SIEM, EDR, PAM and micro-segmentation desirable. ITIL service management and PRINCE2, Agile, Scrum or equivalent project delivery experience beneficial. Personal and other skills Able to manage complexity and ambiguity, seeking the information ...