26 to 50 of 535 ITIL Jobs in the UK excluding London

their own workload Ability to work across different time zones and adapt to diverse cultural environments Desirable Exposure/knowledge of: Tanium ServiceNow ITSM ITIL V4 framework Administration of MacOS in an enterprise environment Microsoft intune/Endpoint Management Understanding of networking/infrastructure with CompTIA or similar qualification Company ...

DHCP, GPO) Networking fundamentals (VLANs, firewalls, switches, Wi-Fi) Virtualisation technologies (Hyper-V, VMware) Backup technologies and monitoring tools Ticketing systems and ITIL best practices What We're Looking For Strong communication and customer service skills Ability to work independently and as part of a collaborative team A proactive, solutions ...

Skills: 5+ years' experience in Service Desk support preferably in a busy environment undertaking a technical customer facing role Working knowledge and understanding of ITIL framework and the ability to demonstrate this in a practical way Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support ...

Zoom, and ITSM platforms (e.g., ServiceNow) Hands-on hardware experience with laptops, mobile devices, printers, and monitors Desirable (but not essential) qualifications/experience: ITIL, AV support, Document Management Systems Experience working in a legal, professional services, or global firm Excellent customer service and communication skills Interested? Apply Now ! Please ...

office and operational/warehouse users Able to work independently and hit the ground running A problem-solver with a strong customer-focused mindset ITIL v4 knowledge or certification is highly desirable Some exposure to Linux environments is beneficial but not essential Working Arrangements Location: Coleshill, Birmingham (on-site ...

experience. · Familiarity with Jira Service Management or ITSM tools. · Hands-on with CRM systems (e.g., Salesforce, Dynamics). · Knowledge of change control and governance. · ITIL Foundation or similar certification. Personal Qualities We're looking for someone professional, organised, and dependable with a strong sense of ownership. You thrive under pressure ...

Description: Role: ITIL/ITSM Consultant Type: Contract Location: London, UK - Hybrid Job Details : Seeking a experienced UK-based ITIL/ITSM Consultants to support short-term advisory and assessment engagements with tier-1 clients, including professional services organizations. Key Responsibilities: Lead and deliver ITIL-aligned ITSM maturity assessments Conduct … across people, process, governance, tooling, and metrics Produce executive-level deliverables including maturity heatmaps, gap analysis, and prioritized roadmaps Provide pragmatic recommendations aligned to ITIL 4 best practices and ISO/IEC 20000 readiness Required Experience: Proven experience delivering ITIL/ITSM maturity assessments Strong working knowledge of ITIL ...

delivery teams to ensure smooth operations Producing clear documentation, reports and operational runbooks Ensuring infrastructure aligns with security, compliance and service standards (ISO27001/ITIL) Supporting SLA performance, risk management and service reporting Main Skills Needed: Strong senior-level infrastructure engineering experience in complex environments Deep knowledge of Microsoft Azure ...

supporting less experienced colleagues. Essential experience * Significant experience in a senior IT support or infrastructure role * Background working within IT service management frameworks (e.g. ITIL) * Proven experience supporting multi-site environments Technical skills (preferred) * Windows Server environments (2012 onwards) * Microsoft 365 and Azure administration * Active Directory and Entra ID * Networking ...

technical escalations. Desirable Experience with Microsoft 365, Hyper-V, and Cisco Meraki. Knowledge of Azure services, Entra ID, and hybrid identity environments. Familiarity with ITIL change/incident management frameworks. ...

infrastructure services in large-scale environments. Strong analytical and problem-solving skills, with the ability to diagnose complex, cross-domain issues. Good understanding of ITIL-aligned service management practices, including incident, problem, and change management, with a focus on architectural governance. Desirable Skills and Experience Experience designing or integrating solutions ...

systems such as Windows 10 Good working knowledge of desktop computing Ability to troubleshoot technical support issues It would be great if you had: ITIL Operations Active Directory and User Account management Print server management Security patching Working with LINUX operating systems Network configuration and TCP/IP VM Ware ...

with colleagues across departments. Flexible and adaptable to changing technologies and a dynamic work environment. Relevant certifications such as CCNA, MCSE, CompTIA Security+, or ITIL are highly desirable. Experience with cloud computing platforms such as AWS, Azure, or Google Cloud. GCSE grade B or above in Mathematics and English ...

essential Advanced knowledge of networking, switch, router and firewall configuration and support MCP/MCSA/CCNA/CCNP Experience/knowledge of ITIL MS SharePoint experience Knowledge/experience of supporting unified comms systems such as Cisco Call Manager/Finesse/Jabber At Arnold Clark, we are adopting ...

responsible for day-to-day desktop operations, device lifecycle management, incident resolution, and contributing to project and transition activities within a structured ITIL environment. You will work closely with internal teams, client end users, client IT stakeholders, and third-party vendors to ensure a high level of service delivery. ...

years' experience in a busy Service Desk environment Strong troubleshooting ability Solid working knowledge of Windows 11 , Microsoft 365 , and SCCM Understanding of the ITIL framework Excellent communication skills, written, verbal, and in presenting A customer-first mindset and an ability to explain technical issues clearly Strong organisation, attention ...

essential Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO’s, Print Management, AD Sync) VMWare/Hyper-V knowledge Working within an ITIL environment, preferably holding a current qualification Technical qualifications such as CompTIA+, Network+ would be advantageous Experience of Agile methodologies would an advantage Excellent Office 365 knowledge ...

automation and scripting (PowerShell, Terraform, Bicep, ARM) Backup, disaster recovery, and business continuity solutions Security tooling and best practices Relevant certifications (Microsoft, Azure, VMware, ITIL) What's On Offer Salary of £40,000-£50,000 depending on experience A technically strong MSP environment with real ownership and impact Clear progression ...

macOS. Experience with Azure or AWS cloud environments. Understanding of networking, SAN, and data centre technologies. PowerShell scripting and automation skills. Certifications such as ITIL, MCITP, CCNA. Microsoft 365 administration knowledge. Experience with Agile delivery environments. Familiarity with monitoring/SEIM platforms (PRTG, Sumo Logic). Benefits Ownership ...

point-of sale systems experience is a strong advantage Formal IT qualifications (A levels, degree, or certifications such as Microsoft/CompTIA/ITIL) Familiarity with the FMCG and/or Retail (luxury goods) sector industry is advantageous. Job Offer Competitive salary ranging from £60,000 to £70,000. ...

understanding of Active Directory and Entra ID (Azure AD) Desirable: PowerShell scripting and automation Windows Autopilot Print management solutions (Papercut, Universal Print) ServiceNow or ITIL-based environments Experience working in large enterprise or regulated environments Benefits Hybrid working model Clearly defined 3rd line role (not service desk) Opportunity ...

client network environments Build key relationships with key technical contacts at client sites and third parties Key Skills Qualifications such as MCSA, AZs & ITIL would be highly beneficial towards your application Strong knowledge of Windows OS, 10 & 11 Strong demonstratable experience of Azure & Intune Excellent PC problem solving skills Proven ...

skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience ...

skills — confident across face-to-face, phone, email, Teams, and more A+/Network+ or equivalent certification (desirable: Microsoft certifications like MCP/MCSA, ITIL) A genuine passion for technology combined with top-tier customer service mindset Enthusiasm for the hospitality industry and working in a lively, people-focused setting ...

wider context of IT Service Delivery. Comply with the Change Management & Incident Management Process, Service Request and Major Incident Process and all other documented ITIL processes. Where appropriate identify and escalate incidents to the Third line support/Service Delivery Manager when the situation requires such actions to take place. ...