276 to 300 of 512 ITIL Jobs in the UK excluding London

managing the Acceptance into Service (AIS) process. What We're Looking For: To excel in this role, you should possess: Strong understanding of ITIL practices, particularly in Service Design, Transition, and Operations. Proven experience in delivering service design and transition activities within IT Projects. Expertise in developing Service Support Models ...

Strong troubleshooting, fault diagnosis, and SLA-driven support experience Experience working within structured governance frameworks Desirable MCSE (or equivalent) and additional technical certifications ITIL Foundation Experience in customer-facing environments Strong documentation and communication skills If you are interested in this Endpoint Engineer role, apply now or email me your ...

stakeholder engagement skills. Comfortable operating in a fast-paced, evolving environment. Desirable Experience working in the education/schools IT sector . Knowledge of ITIL, Prince2, or similar operational frameworks. Personal Attributes Highly driven and results-focused. Confident leading organisational change. Collaborative, team-oriented, and customer-focused. Able to operate ...

Microsoft environments (Windows, AD, M365) Basic networking knowledge (DNS, DHCP, VPNs, TCP/IP) Team Lead/Management Experience Desirable skills include: MSP Background ITIL Knowledge or Qualification This is a really exciting opportunity! Apply now if you like the sound of the role to not miss out! Hunter Selection ...

complex B2B sales cycles Excellent communication, presentation, and consultative selling skills Self-motivated, results-driven, and accountable Desirable Knowledge of ITSM frameworks such as ITIL or SIAM Additional Information Headquartered in Finland, with a 1-week onboarding and culture immersion at HQ Global offices across London, Finland, USA, and Germany ...

with other platforms. Ideally you will be have obtained some of the following certifications: ServiceNow Certified Administrator ServiceNow Certified Implementation Specialist ServiceNow Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage. Strong ...

situations Possess the type of magnetic personality that naturally builds relationships and instils trust Proven experience in similar roles at other Enterprise Software, ideally ITIL related companies, to include technical account management, program or project management. Experience working with Enterprise Software companies. Excellent written and verbal communication skills, with strong ...

involved in small projects and change releases Use reporting and tracking to understand what's working (and what isn't) Learn IT service management (ITIL/ITSM) in both Agile and Waterfall environments Work with tools like Confluence, MS tools (including AI), and service dashboards Get exposure to SQL, testing ...

addressed. Skills & Competencies for the Service Design & Transition Manager/Executive position: Self-starter able to work effectively with minimal supervision. Strong understanding of ITIL practices, particularly Service Design, Service Transition and Service Operations. Experience in delivering service design and transition activities within IT Projects. Expertise in developing Service Support ...

each incident to ensure the correct resolution and monitor the outcome for effectiveness. Excellent team player Desirable Knowledge, experience, or qualification of the ITIL V4 Foundation qualification, its practices, processes, and framework. Knowledge of Sophos Antivirus software, Mimecast, PDQ, Logitech, and PowerShell. Knowledge or experience of the Excalibur software program. ...

multitask and cope with a degree of pressure The ability to motivate and influence others Excellent customer relationship building skills Capability to prioritise work ITIL v3/4 Foundation Qualification Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension ...

manual or automated, ideally with ServiceNow - ITSM, CSM. Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps. An understanding of ITIL, and experience of advising best practices, methodologies and test execution. Knowledge & experience of designing, developing and executing ATF test cases in ServiceNow. ServiceNow certification ...

enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions and outcomes Support user testing, pilot rollouts, and feedback gathering for new services Supervise ...

into live operations and ongoing assurance. What we're looking for: Proven experience in IT Service Design within outsourced/managed service environments. Strong ITIL knowledge and experience designing core service processes (Incident, Change, Problem, etc.) Experience working with and holding third-party providers accountable. Strong stakeholder management and ability ...

Engineer to join their team. This role offers an exciting opportunity to work on critical projects, delivering secure and efficient network solutions in an ITIL-based environment. What you'll be doing: Lead the design and implementation of networking solutions, ensuring best practices. Support multiple projects across different network layers ...

months' experience working within a data centre environment. Background in installing and de-installing IT equipment in data centres. Knowledge and experience with the ITIL framework. In-depth knowledge of electrical and mechanical systems supporting data centres, such as generators, UPS, and cooling systems. What's on offer: Start: ASAP ...

Experience in Incident/Major Incident Management ✔️ Strong communication skills under pressure ✔️ Ability to lead teams you may have never worked with before ✔️ ITIL awareness ✔️ Experience with Remedy or similar ticketing tools is a bonus ✔️ Resilient, decisive, and calm in fast-paced environments 📍 The Details: 📌 Belfast (Hybrid – 3 days onsite ...

environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments This is an excellent opportunity to accelerate your ServiceNow career in a dynamic environment, with clear ...

with Service Owners to define and track KPIs and performance metrics What we’re looking for Essential Experience designing and transitioning services within an ITIL-based environment Strong understanding of service management, software lifecycle, release management, and risk management Ability to influence and engage stakeholders at all levels Strong analytical ...

environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus ...

more business critical SAAS applications (Software as a service). Understanding of incident, problem, change and release management processes. Knowledge of the ITIL Service Management framework. Stakeholder management skills. Knowledge of key applications, including Workday is desirable Ongoing training and development opportunities, allowing you to reach your full potential What ...

complex B2B sales cycles Excellent communication and consultative selling skills Highly self-motivated with a results-driven mindset Desirable: Knowledge of ITSM frameworks (e.g. ITIL, SIAM) Experience with integration or workflow automation platforms Background selling into MSPs, enterprise IT teams, or via channel/resellers Why Join Us? Join ...

suppliers, and change review groups What you'll bring: • Degree orequivalent experience in IT • Strong experience in software development and lifecycle methodologies • Knowledge of ITIL and change-controlled environments • Solid database and problem-solving skills • Experience leading or mentoring others • Background in manufacturing/logistics (desirable) The Process ...

delivery and governance (aligned to portfolio and programme governance) to suit the project and stakeholder needs Service management concepts and frameworks an advantage (e.g. ITIL) Organisational governance structures and associated relationships Understanding the content of current and emerging portfolio of change and how it adds value Understanding the corporate vision ...

more business critical SAAS applications (Software as a service). Understanding of incident, problem, change and release management processes. Knowledge of the ITIL Service Management framework. Stakeholder management skills. Knowledge of key applications, including Workday is desirable Ongoing training and development opportunities, allowing you to reach your full potential What ...