326 to 350 of 444 ITIL Jobs in the UK excluding London

supporting enterprise network environments, with hands-on knowledge of Aruba switching, wireless technologies, ClearPass NAC, routing, switching, VPNs, and network security. Experience working within ITIL change environments, supporting multi-site infrastructure, and engaging with technical stakeholders is essential. Desirable experience includes SD-WAN, Azure networking, network automation, and exposure ...

systems Full UK driving licence - non-negotiable given the two sites Degree level (or equivalent experience) in Facilities/DC Infrastructure Management CDCMP, ITIL Foundation or an M&E background would go down well What's in it for you: £65,000 + 5% bonus Monday-Friday, 37.5 hours Private ...

Oversee 2nd/3rd line support, ensuring incidents and service requests are resolved within agreed SLAs. * Drive system performance, security, governance, and adherence to ITIL, change management, and architectural standards. * Build capability within the HR Solutions team through coaching and knowledge sharing. * Manage third-party suppliers to ensure successful project ...

information governance policies. Engage in ongoing professional development and annual appraisals. Requirements Skills: Customer service experience is essential; IT experience is desirable. Training: ITIL Foundation certification is desirable. Randstad Technologies is acting as an Employment Business in relation to this vacancy. ...

Create and maintain support procedures, runbooks and knowledge articles. What you will bring Experience in service transition, service acceptance or operational readiness within an ITIL-aligned environment. Strong application support and troubleshooting experience in business-critical services. Ability to define support models, escalation paths, monitoring needs and handover criteria. Experience ...

reconcile migrated data between source and target systems, identify exceptions and work with technical and business stakeholders to resolve discrepancies. Practiced in Agile and ITIL principles. Please note the office expectancy of this role is as follows: This role will require you in the office a minimum ...

strategy, objectives and goals in regards to the operational service life cycle of large complex highly secure technologies, locations, platforms and solutions using the ITIL service operations model and skillsets in support of your senior manager. You are to use your operational and SCIDA experience and technical expertise to create ...

detail, accountability, and ownership of outcomes. Desirable Exposure to connectivity, SIP, networking and security architecture. Experience supporting large-scale migrations and multi-site deployments. ITIL-aligned operational experience. Background in solutions architecture or senior pre-sales engineering. ...

language the customer and the business can act on. Escalation and incident process. A clear, disciplined route from problem to resolution grounded in ITIL principles with the right people informed at the right time. Operating cadence. The daily service review, capacity and utilisation reviews, and quarterly engineer development cycles that ...

Management environment in Hursley. The successful candidate will have strong experience working within IT Change Management or Service Management , with a solid understanding of ITIL Change Enablement principles . You will be responsible for coordinating and governing changes across technical and business teams, ensuring that changes are appropriately assessed, planned … make balanced decisions in a complex IT environment. Key Responsibilities Coordinate and manage IT changes through the end-to-end change lifecycle. Apply ITIL 4 Change Enablement principles to ensure changes are appropriately assessed, authorised and implemented. Coordinate multiple stakeholders across technical, operational and business teams. Assess the risk, impact ...

infrastructure, cloud services, enterprise applications, software development and security technologies. Strong experience in web applications development (.Net) In-depth knowledge of Agile, SDLC, ITIL and COBIT frameworks. Strong understanding of data protection regulations, information security standards and cyber risk management. Demonstrable experience leading digital transformation and systems integration projects. Communication ...

experience managing network infrastructure projects in retail or multi-site environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Familiarity with ITIL, Prince2, or Agile methodologies Technical certifications such as CCNA, CompTIA Network+ or equivalent (desirable not essential) Reference Number: BBBH(phone number removed) To apply ...

innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful ...

improvement across service transition and application support processes Essential Experience Required: Demonstrable experience in service transition and/or service introduction Strong understanding of ITIL, IT operations and application lifecycle management Experience transitioning applications from project delivery into live operational support Operational readiness and service acceptance experience Experience developing application ...

highly advantageous, particularly experience of technical governance, TDAs, security assurance and Defence network environments. Qualifications such as CCNP/CCIE, JNCIP/JNCIE, TOGAF, ITIL or CISSP would also be beneficial. Candidates must hold active DV clearance. If you receive suspicious outreach claiming to be from us, please contact ...

cluster of satellites. You will also be submitting tasking requests into third parties to provide further satellite data. A service background, or knowledge of ITIL practices is of benefit to this role, but not essential. Key Responsibilities will include: Generating mission operation plans for a cluster of satellites for multiple ...

team through the interim period Report to the Board on performance What you'll need Proven Director-level experience in IT, Data and Performance ITIL or CoBIT certification (or equivalent) Available at short notice James Andrews is acting as an employment agency and business in relation to this role. ...

organisation and decision-making skills. PRINCE2 Practitioner certification. Desirable: Experience delivering SAP or ERP projects. Experience managing software development, infrastructure and business transformation projects. ITIL awareness. The Person We're looking for more than just technical project management capability. You'll be a strong communicator with personality, presence and credibility ...

digital project delivery experience. CMCP Foundation is required or must be achieved within the first 3 months. APM PPQ/Registered Project Professional desirable. ITIL desirable. ...

Service Introduction/Service Design/Service Improvement ideally on large programmes across multiple sites/business units for large complicated fast moving organisations. ITIL Accredited - must have excellent communication skills Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community ...

back-office infrastructure. Facilitate regular project work, life cycle management, regular system maintenance and upgrades. Will be required to work weekends. Requirements: Familiarity with ITIL framework, including Incident, problem, and change management. Demonstrable expertise in Cisco Unified Call Manager (CUCM) 12.x and beyond including IP-endpoints, Cisco Jabber, and Jabber ...

service delivery, service management, operational resilience, cyber security compliance, supplier performance and workplace technology services, the role leads the IT Service Desk and ITIL processes to ensure services consistently meet business and user needs. As the operational owner of infrastructure and workplace technology, the postholder drives service excellence, continuous improvement … management and productivity technologies. Drive a customer-focused service culture across all IT operational teams and suppliers. Lead the IT Service Desk and govern ITIL-based service management processes, including Incident Management, Problem Management, Change Management, Request Fulfilment, Asset Management, Configuration Management, Knowledge Management, Service Level Management, Availability Management, Capacity ...

Fi. Monitor and support servers, storage, backups, and virtual environments. Assist with patching, vulnerability remediation, endpoint security, MDR, and SIEM solutions. Support ITIL service desk processes, change management, and major incident management. Essential Skills & Experience Microsoft 365 and Entra ID administration. Intune MDM and Conditional Access fundamentals. Active Directory … PowerEdge, HP ProLiant, NetApp, Palo Alto, SonicWall, Check Point, UniFi, Aruba, Veeam, Bitdefender, PRTG, SQL Server, MySQL, IIS, Apache, WSUS, and related technologies. Desirable ITIL Foundation. Microsoft certifications. VMware experience. Exposure to cybersecurity, SIEM, and MDR solutions. This is an excellent opportunity for a motivated IT professional looking to broaden ...

quality, testing, architecture and service transition standards. Leading specialist 2nd and 3rd line support services, ensuring service levels are consistently achieved or exceeded. Driving ITIL-aligned service management practices, incident resolution and continuous improvement initiatives. Owning security, access governance, data governance and audit readiness across supported platforms. Building strong relationships … successful, you'll demonstrate: Extensive knowledge of Workday and People Systems. Workday HCM certification and at least one additional Workday certification. Strong knowledge of ITIL and Scrum frameworks. At least five years' experience, or demonstrable experience, in technical and functional configuration of Workday. Strong understanding of Workday security, access governance ...

Bring Experience within a Service Desk, ITSM or IT Service Delivery environment Strong understanding of incident management, request fulfilment, knowledge management and ITIL practices Hands-on experience with ServiceNow (or similar ITSM tools) Strong knowledge of Microsoft 365, SharePoint, Teams and Power Platform Experience delivering training, enablement or digital adoption … initiatives Ability to create clear, engaging digital learning and support content Excellent communication and stakeholder engagement skills Desirable ITIL or other Service Management certifications Experience using data and analytics to drive service improvements Exposure to automation, ServiceNow enhancements or digital adoption frameworks ...