351 to 375 of 802 ITIL Jobs in the UK excluding London

Minimum 2 years' experience in an IT security-related role ???. Experience with vulnerability management and reporting tools. Strong understanding of patch deployment solutions, including Microsoft Intune. Knowledge of ITIL support processes. Familiarity with Cyber Essentials or ISO 27001 assessments ??. Solid technical knowledge of IT infrastructure, networks, and operating systems. Good written and verbal communication skills to explain risks More ❯

1st/2nd Line Support Strong hands-on SQL skills (Azure SQL a bonus) Familiarity with Active Directory/Entra ID (AzureAD) Ability to support users remotely Understanding of ITIL, Change Management, or similar methodologies If you're looking to join a company that values its people, offers real career growth, and works on impactful tech, apply now with your More ❯

communication skills – you'll be chatting with both techies and non-technical folks Knowledge of incident management and how to get to the root of problems Nice to have: ITIL experience or certification Familiarity with ticketing tools like ServiceNow or Jira Any scripting knowledge (PowerShell, Bash, etc.) Understanding of APIs, web services, or CI/CD pipelines Send a CV More ❯

diagnostic and troubleshooting skills , able to identify solutions to resolve issues effectively. Resilience and adaptability in a fast-paced, evolving business environment. A technical-related degree and/or ITIL experience would be advantageous. Permanent Right to Work in the UK – no visa sponsorship available Key Responsibilities Building strong relationships with your dedicated portfolio of customers. Delivering high-quality technical More ❯

services to support the organisations Digital transformation. Person Specification: Knowledge & Experience/Qualifications Experience of effectively solving customer problems identified through a variety of events in a technical environment. ITIL Foundation (desirable) Demonstrated experience leading or mentoring technical staff. Excellent communication and documentation skills. Highly organised, process-oriented, and driven by performance metrics. Proactive in identifying issues, improving processes, and More ❯

skills Familiarity with Microsoft technologies (Office 365, AD, Exchange, SharePoint) Experience supporting Android/iOS devices and business telephony systems Working knowledge of IT networks (DNS, DHCP, VPN, etc.) ITIL Foundation certification (or willingness to obtain) Excellent communication and organisational skills Full UK driving licence (occasional travel required) What You'll Gain Access to a modern learning and development platform More ❯

Bachelor's degree in Computer Science, IT, or a related field. Desirable Skills Experience within the UK retail sector and customer service operations. Knowledge of industry frameworks such as ITIL or Contact Centre standards. Sprinklr certifications or certifications in related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based SaaS environments. More ❯

organise own workload, multitask, and prioritise work to meet deadlines. Accurate and precise in work. Ability to work under pressure. Preferred Skills Experience and/or a qualification in ITIL methodology. Significantly contributes to the promotion of the department with excellent customer service and team working ethics. Pay range and compensation package This post is temporary for 18 months and More ❯

Team. Work closely with system intelligence and digital teams, providing them with software and database solutions and technical support. Desirable Certifications and Knowledge Microsoft Certified Azure; Amazon Web Services; ITIL; PRINCE2; Agile; TOGAF to demonstrate industry best practices. Application engineering and platform support for Microsoft 365 and cloud-first applications, with hands-on experience in Azure data and development: Microsoft More ❯

issues, and troubleshooting problems Active Directory/Entra ID ( AzureAD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you’re looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such More ❯

per year of annual leave Essential Criteria, skills and experience: Demonstrated experience in delivering high-quality 1st and 2nd line operational support, underpinned by a strong working knowledge of ITIL service management processes, particularly in the areas of Incident, Change, and Service Request management. Proven expertise in supporting and maintaining Microsoft Power Platform technologies—including Power BI, Power Apps, and More ❯

performance. A full job description is available upon request What youll need Youll need to know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services fit in a customers business and More ❯

SmartConsole. Exposure to SIEM platforms (Microsoft Sentinel, LogPoint) or SOC environments (training provided). Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+). Knowledge of ITIL processes and service management best practices. Familiarity with cloud networking and security (AWS, Azure). Awareness of scripting or automation (Python, PowerShell). Why Join? Be part of a fast More ❯

leading on digital, IT and information services. Experience of successfully operating in and delivering priorities in a partnership environment. Qualifications Essential Degree level qualification or equivalent relevant experience. Desirable ITIL Foundation ISEB Testing Certification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for More ❯

of support documentation into the Knowledge Base Desktop Support Lead/Senior 2nd Line Support Analyst Knowledge, Sills and Experience: • At least two years' experience in a similar role. • ITIL Foundation accreditation preferred. • Strong knowledge of Office 365 (Outlook, Word, Excel and PowerPoint), document management systems, and mobile devices ( iOS) preferred. • Intune, Intra and Windows 11 knowledge. • Familiarity with Windows More ❯

will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £40,000 (depending on experience) plus benefits. More ❯

the overall platform Strategy, Roadmap and Governance. Ensure platform scalability, security, performance, and integrations with other enterprise systems. Ensure compliance with enterprise architecture, security, and regulatory requirements. Knowledge of ITIL/ITSM processes and best practices. Excellent problem-solving, communication, and stakeholder management skills. Paying: to £500- £550/day (Outside IR35). More ❯

improvements and assist with service enhancements. What we're looking for: Essential: 2-3 years' experience in high-priority incident management within a multi-client or shared service environment. ITIL awareness. Additionally: Knowledge of Remedy or similar tools and incident management processes. Ability to work as part of an on-call rota (shifts starting as early as 7:30am and More ❯

Proficient in use of delivery and collaboration tools (i.e. DevOps, SharePoint. MS Teams, Asana). Desirable Experience of cloud adoption projects. Knowledge of DevOps tools & Cloud computing. Experience of ITIL Principles & processes. Housing sector or public sector experience. Essential qualifications Professional qualification in Project Management PRINCE2, APM or similar. Educated to degree level or equivalent professional experience To find out More ❯

including malware, phishing, and network attacks Familiarity with endpoint protection, firewalls, and email security systems Knowledge of scripting or automation (e.g., PowerShell, Python) Experience with incident response frameworks and ITIL ticketing systems (e.g. ServiceNow, Jira) Nice to have Any MS365 certifications and CW PSA (nice to have) Relevant security certifications such as CompTIA Security+, CySA+, GSEC, or equivalent (nice to More ❯

essential as SC Cleared UC Project Manager. As the SC Cleared UC Project Manager excellent client facing and communication skills are essential. Active SC security clearance is essential, Prince, ITIL or similar certifications are preferred. Key skills as SC Cleared UC Project Manager Active SC clearance Driving licence and car Based in the M4 corridor area Management of UC projects More ❯

high-pressure environments. Experience working in complex enterprise environments. Experience working with one of the large IT system integrators and offshore delivery teams. A good knowledge of service management, ITIL processes and some an understanding of SIAM methodology. Desirable Project management certifications (e.g., PMP, PRINCE2, Agile PM). Previous experience in business-critical service delivery roles. Strategic thinker with strong More ❯

Ability to balance innovation with stability, scale and cost discipline Clear communication and stakeholder leadership skills Bonus but not required: PE-backed scale-up experience, ISO27001 leadership, DORA/ITIL familiarity. Package & Working Model £120k–£150k base (depending on experience) Benefits package + 4.5-day work week (paid for 37.5 hours) Hybrid: 2 days per week in either Manchester or More ❯

Deployment & Risk Management - a strategic VP-level role that blends service design, change governance, and risk management across a high-volume data platform environment. This isn't your typical ITIL service manager role. It's about designing a scalable service transition framework that ensures hundreds of monthly changes are delivered safely, efficiently, and with measurable value to internal engineering teams. More ❯

team colleagues. Ensure that all operational delivery services and developments provided by ITS are planned and delivered in accordance with agreed support processes, SLA’s and ITS quality standards (ITIL, ISO 9001 and ISO 20000). Ensure that all operational delivery services provided by suppliers are planned and delivered in accordance with agreed quality processes, SLA’s and ITS quality More ❯