management improvements including ticketing and root cause analysis. Ensured robust backup strategies and data integrity across on-premises and cloud. Expert in infrastructure, endpoint security, network services, RMM, and ITIL-based service delivery. All backup strategies, whether on-premises or cloud-based, should be assessed for suitability, with monitoring and management processes implemented to maintain data integrity and support business More ❯
Birmingham, West Midlands, England, United Kingdom
Hays Specialist Recruitment Limited
applications throughout their lifecycle. Responding to and resolving incidents effectively and quickly while assisting users to make more effective use of desktop systems, products and services and adhering to ITIL lifecycle incident and problem management processes. Accountabilities To restore service to normal working conditions as quickly as possible. Support documentation - recording all incidents and queries. Communication - escalation of incident to More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Hays Technology
applications throughout their lifecycle. Responding to and resolving incidents effectively and quickly while assisting users to make more effective use of desktop systems, products and services and adhering to ITIL lifecycle incident and problem management processes. Accountabilities To restore service to normal working conditions as quickly as possible. Support documentation - recording all incidents and queries. Communication - escalation of incident to More ❯
device management tools (Apple BM, Intune) Excellent communication skills across technical and non-technical teams Practical exposure to cloud platforms, backup/disaster recovery, and security tooling Familiarity with ITIL principles and current cybersecurity standards This is a high trust, high responsibility role in a mission led environment. You’ll be joining a close knit internal IT team that punches More ❯
solving mindset and a genuine passion for service. Strong organisational skills and the ability to juggle tasks under pressure. Experience with Microsoft Office and general IT fluency. Familiarity with ITIL practices. Knowledge of Microsoft Azure, SQL, or Active Directory is desirable. What's in it for you? Investment in your future career with a variety of learning and development opportunities. More ❯
Penwortham, Lancashire, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
knowledge of SAP S/4HANA Experience with ECC 6 will be beneficial. Good understanding of the Agile Manifesto, DevOps Principles, Scrum and Lean Engineering Practices. ServiceNow to support ITIL processes Skills: Data Management Support Governance and Control Self-Learning Qualifications: Relevant IT degree or business degree, experience in consultancy For more information please contact Lauren at JAM Recruitment. More ❯
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
knowledge of SAP S/4HANA Experience with ECC 6 will be beneficial. Good understanding of the Agile Manifesto, DevOps Principles, Scrum and Lean Engineering Practices. ServiceNow to support ITIL processes Skills: Data Management Support Governance and Control Self-Learning Qualifications: Relevant IT degree or business degree, experience in consultancy For more information please contact Lauren at JAM Recruitment. More ❯
scripts, data loading (MIF), reporting, security, and release management. Good understanding of Windows operating systems (client and server), licensing services, and IT change management processes. Familiarity with working in ITIL environments and applying best practices. Strong communication and interpersonal skills, with the ability to engage confidently with colleagues, partners, and stakeholders at all levels. A customer-focused, solutions-driven approach More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Sportserve
minutes. Participate in internal and external audit Process training of new Change Management users Drive continuous improvements to the quality and efficiency of the change management process Required Qualifications ITIL awareness, certification will be an advantage 2Preferably 2+ years of working in an IT environment Experience of using JIRA Other Strong analytical capabilities, highly organised and excellent relationship management skills More ❯
Gloucester, Gloucestershire, South West, United Kingdom
DXC Technology
system functionality Create, maintain, and utilise documentation Assist building compliance with processes and policies What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯
enhanced. What I am looking for: Experience in managing an IT team in a fast-paced environment In-depth knowledge of hardware, software, networking and operating systems familiarity with ITIL or IT service management frameworks Strong leadership skills If this sounds like the role for you, please get in touch for more information We welcome diverse applicants and are dedicated More ❯
gather requirements and implement solutions. Key Skills & Experience: 2–4 years’ project experience with Dynamics 365 Finance & Operations . Experience supporting financial systems and reporting platforms . Familiarity with ITIL/ITSM best practices ; experience with ITSM tools is a plus. Strong stakeholder communication and ability to work in a fast-paced, self-managed environment . Solid technical background in More ❯
Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
Picture More
scheme Agile working and "Dress for Your Day" policy Who They’re Looking For: A solid understanding of IT systems and infrastructure Awareness of IT Service Management (ITSM) and ITIL frameworks Strong knowledge of procurement processes and vendor management Excellent negotiation, communication, and organisational skills The ability to manage budgets and maintain accurate financial records Proficiency with procurement software and More ❯
Sheffield, South Yorkshire, England, United Kingdom
YOUnique Recruitment
million pounds into their IT infrastructure with the latest Cisco and Microsoft technology. In addition, our client will pay for certifications for candidates to complete, Certifications range from ITIL Foundation to Apple Basic and Apple Advanced and Networking. The list of certifications is not limited and many courses and qualifications can be undertaken all funded by the company. The IT More ❯
knowledge of SAP S/4HANA Experience with ECC 6 will be beneficial. Good understanding of the Agile Manifesto, DevOps Principles, Scrum and Lean Engineering Practices. ServiceNow to support ITIL processes Relevant IT degree or business degree, experience in consultancy Security Requirements: BPSS This role requires you to obtain a basic disclosure along with employment reference checks before starting. The More ❯
Birmingham, West Midlands, England, United Kingdom
Oliver James
Requirements: Demonstrable experience in an IT service delivery or service management role, ideally within a healthcare setting (NHS or private health services highly desirable). A working understanding of ITIL frameworks and principles. Strong communication and stakeholder engagement skills, particularly within operational or clinical environments. Experience managing incidents, reporting on performance, and driving service improvements. The ability to work onsite More ❯
Birmingham, West Midlands, England, United Kingdom
Oliver James
Requirements: Demonstrable experience in an IT service delivery or service management role, ideally within a healthcare setting (NHS or private health services highly desirable). A working understanding of ITIL frameworks and principles. Strong communication and stakeholder engagement skills, particularly within operational or clinical environments. Experience managing incidents, reporting on performance, and driving service improvements. The ability to work onsite More ❯
in Computer Science or related disciplines. Experience in tech stacks for Web development & software engineering with an ability to cross-train to new technologies and languages. Demonstrable experience in ITIL, ITSM or similar with in-depth knowledge of Service Management tools. Soft Skills: A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process More ❯
Experience in application support and issue resolution. Desirable • Experience in a similar role such as Business Analyst, Systems Analyst, CRM Consultant, or Application Support Analyst. • Familiarity with Agile or ITIL methodologies. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of More ❯
Shrewsbury, Shropshire, United Kingdom Hybrid / WFH Options
Jonathan Lee Recruitment
risks, and interdependencies. What You Will Bring: - Proven experience delivering IT projects and managing complex changes in multi-supplier environments. - Strong expertise in project management tools and methodologies, including ITIL-based service management practices. - Excellent stakeholder management skills, with the ability to influence and drive outcomes effectively. - Proficiency in financial management, including budgeting, cost tracking, and invoice validation. - Familiarity with More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Lorien
or Azure SQL skills Entra ID/Azure Active Directory skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Lorien
Azure SQL skills Entra ID/Azure Active Directory skills Ability to support users/customers remotely Grasp of relevant methodologies/processes/ways of working such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such More ❯
Camberley, Surrey, United Kingdom Hybrid / WFH Options
Adecco
Administration (Oracle 19c/23ai) on Linux/Exadata. Proficiency in Oracle Goldengate, SQL/PLSQL coding, and performance tuning. Strong communication skills and a collaborative mindset. Familiarity with ITIL procedures and best practises. Experience working in a regulated or corporate environment, preferably in financial services. Ability to work independently under pressure and meet tight deadlines. A proactive approach to More ❯
Farnborough, Hampshire, South East, United Kingdom
LA International Computer Consultants Ltd
is beneficial. Qualifications & Certifications Bachelor's or Master's degree in Information Systems, Engineering, or Business. SAP Certification in S/4HANA Finance, Logistics, or Architecture is preferred. TOGAF, ITIL, or Cloud Architecture credentials (AWS/Azure) are an advantage. To be considered please submit an up to date CV. LA International is a HMG approved ICT Recruitment and Project More ❯
Basingstoke, Hampshire, South East, United Kingdom
LA International Computer Consultants Ltd
understanding Exchange Tools that will help in Troubleshooting, Monitoring, and fine tuning of Exchange * Exchange Best Practice Analyzer Report * Exchange Performance Trouble-shooter Analyzer * MPS Report * Demonstrated experience in ITIL best practices methodologies APPLY NOW! Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome More ❯