Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Checkatrade
line support. Strong experience with Google Workspace and Okta - essential to supporting our modern, cloud-based infrastructure. Background in fast-paced tech scale-ups or high-growth digital businesses. ITIL Foundation certification. Strong diagnostic and problem-solving skills, including experience with root cause analysis. Excellent communication and stakeholder management skills; confident supporting users at all levels. Experience supporting digital transformation More ❯
of 5 years work experience in Network Operations/Production environment, or • CCNP certified with minimum of 3 years work experience in Network Operations/Production environment. • CCDP and ITIL certifications are a definite asset to this position. Must Have: CCNP (R&S) Cert (CCNP certified with minimum 3 years of troubleshooting experience OR CCNA certified with min 5 years More ❯
with Infrastructure Teams to diagnose and resolve hardware, software and network issues. Knowledge of ITSM Tools - Experience with platforms like Service Now and Jira. Incident & Problem management - Familiarity with ITIL practices for managing incidents and recurring issues. Documentation & Reporting - The ability to document fixes, procedures and contribute to knowledge bases. Problem solving Abilities - Quickly identifying and implementing effective solutions, often More ❯
Swansea Vale, Swansea, West Glamorgan, Wales, United Kingdom Hybrid / WFH Options
ERS
Incident & problem Management. Strong analytical skills with experience in root cause analysis and trend identification. Excellent stakeholder management, able to communicate effectively at all levels, including to the Executive. ITIL v3/v4 certification (Managing Professional preferred). Benefits Competitive Benchmarked Salary 25 days holiday Discretionary bonus scheme Employee assistance programme Annual holiday buy (up to 3 extra days) Salary More ❯
and meet agreed deadlines Qualifications Essential Degree level education in IT or similar and/or equivalent experience Experience in supporting digital programme/change IT Service Management Qualification (ITIL) or equivalent experience Working knowledge early life support following project implementation Proven NHS environment experience Desirable Understanding project management or working towards a qualification Experience Essential Supervising and managing others More ❯
Delivery, IT asset management or IT procurement/licence management. Eager to learn and passionate about IT Service Delivery with the desire to succeed in a rapidly changing environment. ITIL v4 Foundation certification preferred. Working knowledge of ITSM tools, asset databases and/or licence tracking systems. Experience managing vendor relationships and overseeing contract agreements. Excellent communication skills both written More ❯
Bedford, Bedfordshire, England, United Kingdom Hybrid / WFH Options
Reed Talent Solutions
colleagues in order to identify root cause and resolutions. Experience of owning an issue until a new owner has been found or the problem has been mitigated or resolved. ITIL service management qualification or equivalent qualification. Strong organisational & communication skills with the ability to meet both specific and unexpected deadlines. Excellent judgment and the confidence to proactively identity and assess More ❯
Marston Green, Warwickshire, United Kingdom Hybrid / WFH Options
Flooid
communication skills Excellent stakeholder management and ability to work with a variety of people and teams at different levels. Dynamic and proactive approach to resolving issues Working understanding of ITIL and experience of working with processes that span multiple teams and departments Salary: up to £41,000 Flexible working - To help you manage your personal responsibilities and interests, we offer More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Littlefish
Ability to manage conflicting priorities and maintain service quality under pressure. Desirable Experience working in a managed service provider (MSP) environment. Familiarity with regulated industries or high-availability environments. ITIL Foundation certification or equivalent. Apple experience would be advantageous. What can we offer you? Through our one of a kind training programme, the Littlefish Academy, you can increase your earnings More ❯
be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Skills: A fundamental understanding of ITSM, ITIL, or CMDB Advanced Unix/Linux experience Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Okta More ❯
support (essential) Strong communication and customer service skills Basic scripting knowledge (Python, PowerShell, JavaScript) Familiarity with IT support tools and processes Calm under pressure and good at problem-solving ITIL Foundation (preferred) Qualifications & Experience Degree in IT/Computer Science or equivalent (preferred) 2 years in application support or customer service (preferred) Junior developer experience a bonus Benefits Company pension More ❯
support (essential) · Strong communication and customer service skills · Basic scripting knowledge (Python, PowerShell, JavaScript) · Familiarity with IT support tools and processes · Calm under pressure and good at problem-solving · ITIL Foundation (preferred) Qualifications & Experience · Degree in IT/Computer Science or equivalent (preferred) · 2 years in application support or customer service (preferred) · Junior developer experience a bonus Benefits · Company pension More ❯
Gateshead, Tyne and Wear, North East, United Kingdom
Reed Technology
projects is essential. Your ability to manage multiple priorities, solve problems effectively, and communicate clearly with diverse teams will be key to your success in this role. Knowledge of ITIL frameworks and Agile methodologies would be advantageous. This is an exciting opportunity to join a forward-thinking company where your expertise will directly contribute to the successful delivery of innovative More ❯
Kingston, Fochabers, Morayshire, Scotland, United Kingdom Hybrid / WFH Options
Ashdown Group
will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £40,000 (depending on experience) plus benefits. More ❯
added advantage if you had experience of the following, or would be willing to learn: * Microsoft Exchange 2003 and Server 2003 * Active Directory fundamentals * VMware v5/v5.5 administration * ITIL processes and best practices Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
IT systems support. Specific technical and functional knowledge of Swift and associated Payment systems. Some technical knowledge of any of the other systems above is desirable. Solid experience of ITIL incident, problem and change management functions. Demonstrable experience of mentoring junior team members or leadership. Technical and functional knowledge of the following Treasury IT systems: Bottomline GTX (GT Exchange) Bottomline More ❯
maintain, and utilise documentation effectively. Assist in building compliance with our processes and policies. What You Will Bring to the Team: Excellent organisation and time management skills. Proficiency in ITIL best practices. Strong desire to improve processes and identify root causes of problems. Willingness to share knowledge and learn from others. Proactive approach to identifying risks and problems. Excellent written More ❯
boarding and off-boarding when required. About You Highly experienced in IT Service Management or Supplier Management, preferably in complex, multi-national organisations Proven experience in working with the ITIL methodology Experience in strategic Supplier Management Ability to communicate and build relationships outside the IT function, and to foster a collaborative working relationship with various stakeholders Knowledge and use of More ❯
personal learning, training, and industry events. Build strong relationships with key stakeholders and users. Maintain significant SAP Finance experience, preferably within FMCG, with knowledge of critical business processes and ITIL principles. Experience with S/4 HANA and Fiori is a plus. Monitor work quality and timeliness, making improvements as needed. Exhibit excellent communication skills, including influence and persuasion. Establish More ❯
Laleham, Staines-upon-Thames, Middlesex, England, United Kingdom
Career Moves Group
understand and communicate complex issues and technical processes Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers A fundamental understanding of ITSM, ITIL, or CMDB Experience in one (or more) of the following: UNIX Shell, AJAX, ReactJS, GraphQL, Angular More ❯
Chelmsford, Essex, South East, United Kingdom Hybrid / WFH Options
Waterman Aspen Limited
Apps, Azure DevOps Pipelines). Power BI report-building to surface Dataverse/SharePoint data. Experience administering the Power Platform (Power Platform Admin Center, environment strategy, DLP policies). ITIL v3/v4 Foundation . Built custom GPTs or comparable generative-AI assets. Technical skills Essential: Advanced Power Fx , formula-driven UI logic, component libraries. T-SQL , Dataverse tables & relationships More ❯
SLA’s. Conduct regular incident and problem ticket reviews, using your experience to capture trends, improve quality and drive continual service process improvements. Deliver and improve Service Management and ITIL best practice, taking ownership of incident quality control, working closely with SIAM, service desk and internal and external vendors. Utilise your experience in tooling, communication & workflow – working closely with the More ❯
and relationship management Project management and IT proficiency Strong troubleshooting skills, with strong self disciplined time management and decision-making abilities Desirable: Ticket management/IT issues log experience ITIL Service Management Framework knowledge Knowledge of Waste Management or Utilities Driving license would be advantageous as travelling to Veolia UK sites is expected What's next? Apply today, so we More ❯
Watford, England, United Kingdom Hybrid / WFH Options
Corona Energy
project budgets Excellent stakeholder engagement skills, including executive-level communication A customer-first, business-aligned mindset with a focus on value delivery Experience in IT change/release management (ITIL knowledge preferred) What you will receive in return: Competitive salary and benefits package Career progression opportunities Annual profit share bonus Enhanced pension scheme Private medical insurance Bupa dental Life insurance More ❯
Bolton, Greater Manchester, North West, United Kingdom
Warburtons Ltd
customer relations with key business stakeholders and user base. Essential Ingredients Significant SAP Finance experience, ideally within an FMCG environment; broad knowledge of critical business processes and understanding of ITIL Service Management Principles. S/4 HANA and Fiori experience would be beneficial Regularly monitors work carried out by others to ensure tasks are delivered to time, quality and other More ❯