401 to 425 of 512 ITIL Jobs in the UK excluding London

certification at the Professional level;Palo Alto Networks Certified Network Security Engineer or equivalent Next-Generation Firewall vendor certification (Desirable) Working knowledge of the ITIL Framework. Extensive experience with multi-vendor products is essential. Juniper, Cisco, and Palo Alto Networks experience is desirable. Proven experience in planning and implementing networking ...

Agentic AI, Agile at Scale, DevSecOps delivery, journey‐to‐cloud, edge computing, low code/no‐code solution development, etc. Preferred but optional: ITIL foundations or higher Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. ...

join their team based in Oxfordshire on a permanent basis. Please note, the role is 100% on-site. You will make sure that the ITIL practices and processes needed for the business to function and succeed are running smoothly. In your role as a Service Owner and as a technical ...

skilled in producing high quality functional specifications within cross-functional teams to build and test developments You will have gained knowledge of key ITIL processes and experience with SAP Fiori applications in Quality Management The SAP ERP CC Team: The team includes SAP functional support and subject matter experts ...

optimise end-to-end facilitation and administrative support services across a large, complex, multi-stakeholder programme within a highly regulated environment. Key Responsibilities Lead ITIL-aligned service delivery, driving performance against SLAs/KPIs Own governance frameworks, reporting cycles, and senior stakeholder engagement Manage and ma... LFWQ1_UKTJ ...

automation (e.g. Shell, Bash, Python) Desirable Experience Supporting large-scale, high availability Oracle environments Working in 24/7 production support environments Familiarity with ITIL incident and problem management processes ...

Taking ownership of Priority 1 and 2 tickets through to resolution. REQUIRED SKILLS: Previous experience in an MSP is highly desirable Good understanding of ITIL v3/v4 best practices. Ability to prioritise workloads and manage multiple tasks effectively. Experience managing SLAs and KPIs to maintain high service standards. SALARY ...

Support customer maintenance, upgrades, and technical communications. Contribute to incident response and post-incident reviews that sharpen our detection and mitigation playbooks. Work within ITIL processes (Incident, Change, Problem, Service Requests). Document procedures, grow the SOC knowledge base, and share what you learn with the team. Continuously level ...

Infrastructure Engineer Gloucester - Hybrid Salary - £55,000 - £70,000 + DV bonus Clearance - DV/eDV Clearance Required Role Details An established on-site infrastructure engineering team in Gloucester is looking for an experienced Infrastructure ...

services, including third‐party and internally managed solutions. This hands‐on role is ideal for someone experienced in service ownership, supplier performance, and ITIL‐aligned delivery within complex, multi‐vendor environments. Reporting to the Service Delivery Manager, you will oversee the day‐to‐day management of assigned services, providers … support smooth transition from project to BAU. Partner with suppliers to understand product roadmaps, identify opportunities for value, innovation, and cost optimisation. Support ITIL reviews, lead root cause analysis, and coordinate preventative actions. Govern vendor‐led changes, ensuring quality, compliance, risk management, and maintenance of the Forward Schedule of Change. ...

Freight related systems, ensuring processes and procedures are followed correctly and user requests are dealt with efficiently and effectively. The department works in an ITIL based service desk environment answering calls, fixing, and escalating faults for on-site and remote users. Team responsibilities include troubleshooting issues through to resolution, configuring … Bring We’re looking for someone who’s not just experienced, but passionate about making an impact. You’ll need: · Experience working within an ITIL-aligned environment, managing incidents, service requests and escalations while consistently meeting SLA targets and prioritising workload effectively. · Strong customer-focused approach, with clear communication skills ...

multi-site network transformation Desirable Cisco certifications (CCNP, CCIE Enterprise Infrastructure, or equivalent) Experience integrating SD-WAN with security platforms and cloud environments ITIL or enterprise governance exposure Automation and infrastructure-as-code exposure ...

Cardiff office based Mon Friday standard office hours 37.5 hours per week. Purpose of Role Responsible for ensuring that the business operates to ITIL standards within its Service Desk Operations and wider operations, implement and maintain problem management standards, processes, and policies. Lead problem management analytics, reporting and meetings an... ...

/Hybrid Salary up to £80,000 You will own incidents end-to-end across Incident, Major Incident, Change, Problem, and Service Request workflows (ITIL-aligned), leading real-time response to live DDoS attacks and complex network events as they unfold click apply for full job details ...

service solutions and oversee complex, multi-service opportunities. The role demands strong technical knowledge and effective stakeholder engagement up to CxO level, alongside an ITIL certification. Join us to shape the future of our service offerings and drive meaningful outcomes for our customers. #J-18808-Ljbffr ...

central library. 7. Contribute to knowledge articles and quick reference guides; support super-user and floor-walking activities at go-live.8. Follow ITIL-aligned processes for change and release; protect sensitive data and comply with safety and IG requirements. 9. Collaborate with Support to hand over changes and ensure support ...

operational setting. Strong people management skills with experience leading and developing technical teams. Strong background in IT service management with practical application of ITIL processes. Confident stakeholder management and communication skills, able to influence at multiple levels. Desirable Skills: Experience supporting or overseeing Microsoft 365, Teams Telephony and end-user … automation. Familiarity with working in regulated or highly audited environments. Qualifications: Degree in Information Technology, Computer Science or a related discipline is an advantage. ITIL Foundation certification (v3 or v4) required; higher-level ITIL certifications advantageous. Relevant cloud certification (e.g. Azure) ideal. Management or leadership training/qualification beneficial. ...

experience in a leadership role within an IT managed service company and Service Desk operations. Strong knowledge of IT service management frameworks, such as ITIL, and demonstrated experience in implementing and adhering to ITIL processes. Experience managing a geographically dispersed and diverse team. Strong communication, and interpersonal skills. Strong analytical ...

SharePoint Experience with remote support software Understanding of virtualisation, preferably with some experience of Microsoft HyperV and/or VMware ESXi Understanding of ITIL principles (ideally ITIL foundation certified) Training IT Solutions Technician (Software) Level 3 Apprenticeship Training to be received both at the employer's offices and at Cirencester ...

experienced IT Service Manager for our Service Management and Delivery capability. The successful candidate will bring together their full understanding and experience of the ITIL (version 4 or version 3) framework to align service delivery with customer goals, improving efficiency and customer value and delivering to contractual requirements. … procedure documentation, ensuring currency at all times Manage stakeholder communication and engagement, including with key customer suppliers Hands-on management of all core ITIL disciplines in scope of the programme Ensure effective flow of information between adjacent processes e.g. Changes to Incidents to Problems, where required Manage all key KPIs ...

record (EPR) or clinical systems is advantageous but not essential. Relevant technical certifications OR evidence of working toward them (e.g., Microsoft, networking, cybersecurity). ITIL Foundation, Microsoft 365, Azure, Fortinet, or equivalent vendor certification are also desirable. Person Specification Experience Essential Experience in IT support, systems administration, or infrastructure operations. … managing third party suppliers to deliver services. Qualifications Essential Relevant technical certifications OR evidence of working toward them (e.g., Microsoft, networking, cybersecurity). Desirable ITIL Foundation Microsoft 365, Azure, Fortinet, or equivalent vendor certifications. Additional Criteria Essential Windows Server, Active Directory, networking Network infrastructure (LAN/WAN, Wi-Fi, firewalls ...

JOB: Senior IT Technician LOCATION: Harrogate, North Yorkshire HG1 STATUS: Permanent HOURS: Monday to Friday, 8.45am until 5.15pm SALARY: up to £35k plus many benefits (see below) My client is seeking to employ a full ...

support environment. Technical Knowledge: Proficient in supporting Windows/macOS environments, Microsoft 365, Active Directory, and basic networking (TCP/IP, VPNs). ITIL Framework: A solid understanding of ITIL foundation principles (Incident, Request, and Problem Management). Communication: Exceptional verbal and written communication skills, with the ability to explain ...

technical qualifications OR evidence of working toward them (e.g., Degree in IT, Level 3/4 apprenticeship, BTEC) Microsoft, networking, cybersecurity). Knowledge of ITIL processes, ideally ITIL Foundation Microsoft 365, Azure, Fortinet, or equivalent vendor certification are also desirable. Strong understanding of Windows OS, Microsoft 365, Microsoft Endpoint … Relevant technical qualifications OR evidence of working toward them (e.g., Degree in IT, Level 3/4 apprenticeship, BTEC) Microsoft, networking, cybersecurity). Desirable ITIL Foundation Microsoft 365, Azure, Fortinet, or equivalent vendor certifications. Additional Criteria Essential Excellent communication and customer service skills, with the ability to communicate technical issues ...

with technical and non-technical users. Experience managing teams, suppliers, and third-party support partners. Knowledge of data protection, cyber security best practice, and ITIL principles. Experience in an education environment is an advantage but is not essential. Excellent communication, leadership, and interpersonal skills. The role comes with an excellent … area. KEYWORDS IT Infrastructure Manager, Data Protection, Cyber Security, Microsoft 365, Azure, Windows Server, Networking, MS Identity Technologies, Microsoft Endpoint Deployment Management, Security, ITIL, Infrastructure Architecture. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this ...