401 to 425 of 472 ITIL Jobs in the UK excluding London

transform enterprise-wide Change and Problem Management processes to enhance service stability and operational performance About You Strong experience developing, embedding and maturing ITIL-aligned Change and Problem Management processes within a complex environment Demonstrated ownership of service or process improvement initiatives with measurable outcomes Excellent analytical and problem-solving … capability with a data-led decision-making approach ITIL Foundation certification (v3 or v4) Experience working with enterprise service management tooling (Freshworks desirable) and within collaborative delivery environments Familiarity with delivery frameworks such as Agile and/or enterprise architecture approaches Benefits 25 Days Holiday + Bank Holidays (with ...

ability to operate within complex, secure environments. IT SERVICE MANAGER ESSENTIAL SKILLS: Proven experience in IT Service Management roles Strong understanding of ITIL principles and service lifecycle Ability to manage stakeholders and build trusted relationships Experience working in complex technical environments Strong problem solving and service improvement mindset Familiarity with … process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS IT Service Management, ITIL, Stakeholder Management, Service Delivery, Continuous Improvement, Jira, Confluence ...

ability to operate within complex, secure environments. IT SERVICE MANAGER ESSENTIAL SKILLS: Proven experience in IT Service Management roles Strong understanding of ITIL principles and service lifecycle Ability to manage stakeholders and build trusted relationships Experience working in complex technical environments Strong problem solving and service improvement mindset Familiarity with … process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS IT Service Management, ITIL, Stakeholder Management, Service Delivery, Continuous Improvement, Jira, Confluence ...

Workflow automation (approvals, onboarding, ops), RPA (desktop flows if legacy systems exist) Networking & infrastructure (LAN/WAN, firewalls, VPNs) Virtualisation (VMware/Hyper-V) ITIL environments (change, release, configuration management) Exposure to security frameworks, risk tools, and data governance About You Strong experience in solution design and systems integration Broad … technical background across infrastructure/systems Knowledge of security protocols and ITIL environments Able to manage multiple workstreams and influence stakeholders Experience in public sector, policing, or regulated environments is highly desirable. ...

provide cover for colleagues as required. Train new colleagues in the execution of administrative, diagnostic and problem-solving activities. Knowledge & Skills ITSM/ITIL Certification at Foundation level and/or equivalent experience as support agent or administrator within a technology company serving retail customers. Good knowledge of telecoms broadband … technical users to deliver business outcomes. Showing a can-do positive attitude and actively helping to resolve issues. Education & Qualifications ITSM/ITIL Certification at Foundation level Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want ...

across various services. You will be working on service blueprints, contributing to service models, SLA’s, OLA’s and ensuring service designs align with ITIL practices. You’ll be creating user centred Service Design Packages, that take business and user requirements into account. Key Info: Role: Senior Service Designer Duration … Milton Keynes Key Skills: Background in ITSM roles, including Service Design Demonstrate in depth knowledge of Service Design principles, and ITSM Frameworks such as ITIL Collaborative approach to be able to lead Service Designers, and work alongside Architects, Product Owners and ITSM professionals to deliver Understanding ...

teams to ensure smooth operations and issue resolution. Deliver infrastructure services in line with SLA and compliance targets. Ensure adherence to ITIL processes and security standards. Produce and maintain technical documentation and non-technical summaries. Experience Requirements Minimum 3 years experience as a SAP HANA Administrator. Strong background in database … operations. Excellent problem-solving and troubleshooting abilities. Strong communication and collaboration skills. High level of technical competence and attention to detail. Good understanding of ITIL framework and change management. Ability to summarise technical issues for non-technical stakeholders. Desirable Experience Experience with SAP upgrades (S2 to HANA). Exposure ...

bringing structure, governance and consistency to a highly distributed environment. The Service Delivery Manager will play a key role in shaping strategy, implementing ITIL-aligned processes, and improving outcomes for over 75,000 users. This role is ideal for a Service Delivery Manager who thrives in ambiguity and wants … deliver a best-in-class function. Key Responsibilities: Design and implement a centralised IT support model. Establish governance, SLAs, and performance frameworks. Embed practical ITIL processes and best practices. Lead and manage a team of 6 Regional Managers. Oversee delivery across a distributed IT function of 160 staff. Drive consistency ...

hardware in line with procurement frameworks. Coordinate central and school-based IT teams to enable effective project delivery. Promote best practice methodologies (Agile, PRINCE2, ITIL) across all projects. Key Requirements of the IT Project Manager: Proven experience delivering IT projects within education (MAT, SAT, or schools). Strong knowledge … communication and stakeholder management skills. Strong planning, organisation, and problem-solving abilities. Ability to work independently and collaboratively. Desirable experience with Azure/Entra, ITIL, and IT procurement frameworks. Experience working in an educational environment (desirable). Apply now for the IT Project Manager Role to speak with VIQU ...

environment. Proven leadership of large-scale service delivery operations. Strong background in operational transformation and change management. Understanding of IT service management frameworks (e.g. ITIL). Experience overseeing technical support, service desk and project functions. Ability to develop processes, frameworks and operational efficiencies. Strong communication and stakeholder engagement skills. Able … operate effectively in a fast-paced, evolving environment. Desirable Experience working in the education or schools IT sector. Knowledge of ITIL, Prince2 or similar frameworks. Personal Attributes Highly driven and results focused. Confident leading organisational change. Collaborative and team-oriented. Strong customer-focused mindset. Able to operate strategically while remaining ...

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking ...

Solutions Architect - Defence & National Security Location: Stoke (Onsite - 5 days per week) Salary: £75,000 + benefits Clearance: UKSV clearance required (must be eligible) About the Role Sanderson Government & Defence is supporting a leading organisation ...

Job Title: ServiceNow Technical Architect - Senior Manager Location: London Level: Senior Manager Salary: Competitive Salary & Package (Dependent on Experience) As a team: You'll learn, grow and advance in an innovative culture that thrives on ...

Bid Manager Remote KEY ACCOUNTABILITIES/ROLE PURPOSE Ultima are I need of an additional proactive and detail-driven Bid Manager to join our high-performing Bid Team. In this role, you’ll lead the ...

line, ensures secure and efficient user provisioning, and maintains consistent endpoint standards while contributing to service improvement initiatives and project delivery within a structured ITIL environment.This role is a FTC until Jan 2027 and will require you to be onsite when required in Darlington more frequently at the beginning … Intune, SCCM, Autopilot, and MDM Ability to triage, troubleshoot, and resolve complex endpoint and user issues Experience of incident and problem management within an ITIL framework Knowledge of endpoint security, networking fundamentals, and print management Use of scripting or automation to improve efficiency Strong communication skills and a structured, methodical ...

Employer description: Richmond and Wandsworth Councils work together through the Better Services Partnership, a shared workforce delivering vital services to our communities. We’re committed to innovation, collaboration, and continuous improvement. Our joint approach allows ...

service desk processes and knowledge base. Support ICT service continuity and participate in disaster recovery planning and testing. Through training and professional development in ITIL, ensure adherence to ITIL principles, including a focus on value, collaboration, and continual improvement. Work collaboratively to ensure that all ICT Department projects are delivered ...

Approximately 2-3 years' experience in the field. Strong background in IT support and understanding of service desk/service support environment Technical Skills ITIL certified (or strong understanding of ITIL practices as standard for IT support roles). Proficient in Microsoft services and tools. ServiceNow experience is advantageous. Industry ...

with SLAs, KPIs, and security requirements. Primary interface between the Digital & Technology department, business stakeholders, and third parties. Lead implementation and continuous improvement of ITIL based processes Maintain and develop the IT service catalogue and IT service desk capability Provide regular reporting on service performance Manage the service transition … Management within a critical infrastructure, defence, public sector, or highly regulated environment Experience of implementing new/improved processes across IT Service Management lifecycle ITIL v3 or ITIL 4 certification Managing services across IT networks, both from internal and externally provided services Service management tooling, configuration management databases (CMDB ...

agreed SLAs and service standards. Support infrastructure lifecycle management, including system upgrades, maintenance, and capacity planning to ensure service resilience and performance. Operate within ITIL frameworks and best-practice processes, ensuring compliance with organisational policies and service management standards. Following an initial period of training and competency assessment, participate … server administration, and HPE hardware In-depth knowledge of networking, storage, and infrastructure management Expertise in troubleshooting and resolving complex technical issues. Familiarity with ITIL practices and service management. Certifications such as ITIL, Microsoft Certified: Azure Administrator, AWS Solutions Architect, or similar are highly desirable Flexible to travel across ...

enterprise storage platforms, working with Fortinet security technologies. This is a very successful, well-established, award-winning MSP so they do like candidates with ITIL based or worked in a similar MSP, service management environment. Would suit someone with proven hands-on infrastructure experience, building, configuring, and implementing NetApp storage … including firewalls and core security services. Desirable Vendor certifications such as: NetApp (e.g. NCDA, NCIE, or equivalent) Fortinet (e.g. NSE 4–7 or equivalent) ITIL Foundation certification. Security Clearance Office based, Stoke On Trent Must have security clearance or be willing to go through the process as part ...

Role Summary: Job Title: Infrastructure Engineer (Mid, Senior, Lead) Job Type: Permanent Pay: £40,000 - £85,000 + Bonus + Benefits Benefits Summary: Life Assurance, Private Medical Insurance, Income Protection, Enhanced Pension, Professional Development Support ...

filtering, monitoring and safeguarding technologies operate effectively. Contributing to ICT projects across multiple sites and supporting colleagues with project delivery. Working in line with ITIL best practices. Essential Technical Skills Strong knowledge of Microsoft Windows PC and Server operating systems. Strong working knowledge of Active Directory and Group Policy . … software, servers and storage. Understanding of firewall and web-filtering technologies Experience & Qualifications NVQ in ICT or equivalent experience, plus evidence of ongoing development. ITIL Foundation qualification (or equivalent). At least 2 years’ experience supporting users within an ICT support environment. Experience delivering or contributing to IT-related projects. ...

actions. Use suppliers' expertise to support and inform development roadmaps. Desirable Proven ability to create, develop and manage teams effectively. Proven experience of practising ITIL service management processes. Knowledge Essential Diagnoses service delivery problems and initiates actions to maintain or improve levels of service. Manages aspects of the product lifecycle … enabling the product to meet the needs of customers/users and achieve financial or other targets. Qualifications Essential ITIL v4 Practice manager/Managing professional/Strategic leader Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such ...

What You’ll Do Own and develop the IT service management function Manage the relationship with the managed service provider (MSP) Introduce and improve ITIL processes (incident, problem, change) Build service governance, policies and reporting Act as a key link between technology and the wider business What You’ll Bring … Experience in IT Service Management or Service Delivery Strong understanding of ITIL frameworks Experience managing third-party vendors or MSPs Exposure to ITSM platforms (ServiceNow, Jira, Halo etc.) Ability to improve processes in a growing organisation What You’ll Get Salary of £40,000 – £65,000 Strong benefits package Hybrid ...