401 to 425 of 444 ITIL Jobs in the UK excluding London

Application Architect Permanent | Hybrid, Preston | CMDB | SC cleared We are seeking an Application Architect to lead the application architecture strategy within a complex enterprise environment. In this role, you will define application roadmaps, establish architecture ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of ...

hackajob is partnering directly with Solirius Reply to hire for this role. About Us: Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges ...

premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with one or more general purpose programming languages and/or automation scripting Working understanding of public cloud ABOUT ...

where required Collaborating with wider technical teams to achieve successful outcomes Supporting users with advice, guidance and training on IT systems and equipment Following ITIL-based service management processes and best practices Maintaining accurate records and documentation within the service management platform What we’re looking for: Strong customer service … prioritise and manage multiple tasks effectively Strong troubleshooting and problem-solving skills A proactive attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Inclusion We believe that diverse perspectives, experiences and backgrounds make ...

Specification Qualifications Essential First degree or equivalent professional qualification. Recognised Management Qualification or equivalent management experience. Evidence of continued professional development. PRINCE2, MSP or ITIL qualification. Desirable Relevant postgraduate qualification. ITIL Foundation qualification. Experience Essential Substantial experience managing technical IT projects and setting up enterprise and information systems. Substantial experience ...

Previous experience of working of working on night shifts Desirable Experience Experience using ServiceNow. Experience using Jira. Knowledge of Anywhere365 phone systems. Understanding of ITIL Foundation or ITIL 4 principles and best practices. Experience working within structured service management environments. All our roles are UK based. When submitting your application ...

excellence, ensuring that client expectations are not only met but exceeded? What you'll be doing: Responsibilities Service Management & Best Practices: Ensure best practice, ITIL v4-aligned service delivery through ownership of ITIL processes. Oversee every element of service delivery for clients from onboarding to end-of-life management. Champion ...

rather than just report them. Critically, you build structure where it doesn't yet exist and challenge weak processes rather than work around them. ITIL Foundation certification is required – candidates without it will not be considered. Higher-level ITIL qualifications (Managing Professional or Strategic Leader) are a strong advantage. Project ...

management of the OpenShift environment Participating in requirements gathering and estimating effort for new enhancements and developments utilising OpenShift Managing tickets in line with ITIL policies and procedures Communication with customers Working alongside a team of experienced Java developers as well as other database and infrastructure support teams to deliver … customer Qualifications 5+ years of OpenShift experience UK-based Security Check (SC Clearance) desirable. SC Clearance eligible essential Experience of working in an ITIL-based application support role Excellent communication skills Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their ...

drive service integration and governance across a complex multi-supplier environment. This role will take ownership of end-to-end service delivery, supplier performance, ITIL process maturity, and continual service improvement across business-critical services. Key Responsibilities Define and implement the SIAM operating model, governance framework and service integration strategy … including 5+ years in SIAM or multi-vendor environments Strong knowledge of SIAM frameworks, operating models and governance structures Proven experience implementing and improving ITIL v3/v4 processes Experience managing complex supplier ecosystems and service integrations Strong understanding of cloud, infrastructure and application services Hands-on experience with ServiceNow ...

hackajob is partnering directly with Edenred PayTech to hire for this role. Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people ...

running smoothly. What you'll do Provide 1st/2nd line support for Windows devices, servers, printers, and networks Manage incidents and requests via ITIL ticketing systems Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure) Troubleshoot basic network and connectivity issues Maintain IT assets and documentation Support system … need IT Support/Service Desk experience Windows 10/11 and Active Directory knowledge Microsoft 365 support experience Basic networking troubleshooting skills ITIL ticketing system experience Full UK driving licence Desirable: PowerShell, SQL, Citrix, Windows Server Apply now! If you want a varied IT Support role with strong technical ...

Delivering complex, multi-stakeholder defence, aerospace or government contracts Strong P&L management experience and SLA/KPI-driven delivery background Working knowledge of ITIL/ITSM frameworks and MOD procurement/compliance environments Excellent stakeholder management skills, able to translate technical/operational complexity for senior audiences Nice … have Armed Forces background or NATO programme exposure PRINCE2, ITIL or PMP certification This is a rare opportunity to take genuine operational ownership within a high-profile defence account, with real influence over service transformation and customer growth strategy - not just BAU delivery. Reasonable Adjustments: Respect and equality are core ...

recoverability. * Lead system changes, releases and disaster recovery testing. * Work closely with Infrastructure, Development, Security and third-party suppliers to deliver operational excellence. * Champion ITIL best practices and continual service improvement. * Mentor colleagues and help develop technical capability across the team. Required Skills & Experience * Proven experience supporting Unisys mainframe environments. … Operations, Production Support or Mainframe Operations. * SQL Server administration, performance tuning and troubleshooting. * Windows Server, PowerShell, SFTP and Azure DevOps experience. * Good understanding of ITIL/ITSM processes within regulated environments. * Excellent communication, problem-solving and stakeholder management skills. By applying to this advert you are giving CPS Group ...

/KPI performance in IT service environments Background working with contractual SLAs and service agreements Strong reporting and data analysis capability Experience within ITIL-based environments (Incident, Problem, Change, Service Level Mgmt) Exposure to service governance, reviews, and stakeholder reporting Experience supporting continuous service improvement initiatives Familiarity with ITSM platforms … service performance management Summary: Ideal for a data-driven ITSM professional focused on SLA governance, reporting accuracy, and continuous service improvement within a structured, ITIL-led environment. ...

operational users can seamlessly leverage the platform. You will work within a multi-disciplinary team, handling product configurations, testing system functionality, and managing operational ITIL processes. Key Responsibilities Product Configuration: Configure and manage data products using templating languages ( Handlebars.js/Moustache.js ) and layout markups ( Typst ). Product Onboarding: Collaborate with … Proficiency in using ServiceNow for Incident, Problem, and Change Management. Operational Mindset: Proven track record in application support, configuration, or technical ops within an ITIL-aligned environment. Stakeholder Engagement: Ability to gather user needs and communicate effectively across multi-disciplinary technical and non-technical teams. Why Apply? Great Work-Life ...

hackajob is partnering directly with Raytheon UK to hire for this role. Date Posted: 2026-07-30 Country: United Kingdom Location: Warminster, Wiltshire Position Role Type: Hybrid ITEA Test Engineer Be at the forefront of ...

desirable) Strong knowledge of MS Office products Good knowledge of all common technologies in the desktop user environment Understanding of Information Technology Infrastructure Library (ITIL) practices Excellent verbal, written and communication skills Brilliant Customer Service skills calm, positive, professional and a great listener Good organisation and time management skills ...

Position Service Desk Manager (Information Technology) Location County Hall, Chichester, PO19 1RQ Start Date ASAP Contract Duration 01 September March 2027 Working Hours 37 hours per week, Monday to Friday, 09 00 Pay Rate £33.26 ...

Position Service Desk Manager (Information Technology) Location County Hall, Chichester, PO19 1RQ Start Date ASAP Contract Duration 01 September 2026 – 31 March 2027 Working Hours 37 hours per week, Monday to Friday, 09:00 – 17 ...

channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices and leveraging customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities … well, and stay focused on the customer. Keep our incident and problem management processes running smoothly and look for ways to improve them. Use ITIL best practices (ITIL 4 preferred) to make sure everything we do is consistent and efficient. Solve problems, streamline workflows, and make support better for both ...

strategy, operational excellence and continual improvement. Ensure highly resilient, secure and scalable platforms across hybrid environments. Lead service management activities, ensuring strong governance and ITIL-aligned practices. Develop infrastructure roadmaps covering Azure, networking, compute, storage, backup and disaster recovery. Partner with technology and operational stakeholders to support and secure … technical background across Azure, servers, storage and networking. Experience operating within Operational Technology (OT) or industrial environments. Solid understanding of IT service management and ITIL disciplines. Knowledge of cyber security controls, governance and compliance frameworks including ISO 27001 and NIST. Capable of balancing strategic leadership with hands-on operational delivery. ...

Qualifications Essential Educated to degree level and/or relevant experience in specialty Relevant IT Qualification Desirable Obtained or working towards relevant professional qualification ITIL qualification Experience and Knowledge Essential Experience and understanding of ITIL working practice Experience working in a busy Digital Desktop environment Experience in managing multiple 'active ...

party systems. Experience configuring reports, notifications and platform administration. Experience managing and maintaining CMDB health. Strong troubleshooting, analytical and problem-solving skills. Understanding of ITIL principles. ServiceNow certifications (e.g. Certified System Administrator or Certified Implementation Specialist) desirable. ITIL Foundation certification desirable. Experience within the legal sector desirable. ServiceNow Administrator - Manchester ...