Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Lorien
Azure SQL skills Entra ID/Azure Active Directory skills Ability to support users/customers remotely Grasp of relevant methodologies/processes/ways of working such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such More ❯
Hatfield, Hertfordshire, United Kingdom Hybrid / WFH Options
BT Group
Belfast, Sheffield Salary: Competitive + Benefits This role requires the successful candidate to either hold or be eligible to obtain Security Check (SC) clearance Provide leadership on Agile/ITIL processes and be a decision maker within the security team; advising colleagues on best practices and supporting from a 3rd Line perspective. Develop peers and colleagues through mentoring and leadership More ❯
Farnborough, Hampshire, South East, United Kingdom
LA International Computer Consultants Ltd
is beneficial. Qualifications & Certifications Bachelor's or Master's degree in Information Systems, Engineering, or Business. SAP Certification in S/4HANA Finance, Logistics, or Architecture is preferred. TOGAF, ITIL, or Cloud Architecture credentials (AWS/Azure) are an advantage. To be considered please submit an up to date CV. LA International is a HMG approved ICT Recruitment and Project More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Checkatrade
line support. Strong experience with Google Workspace and Okta - essential to supporting our modern, cloud-based infrastructure. Background in fast-paced tech scale-ups or high-growth digital businesses. ITIL Foundation certification. Strong diagnostic and problem-solving skills, including experience with root cause analysis. Excellent communication and stakeholder management skills; confident supporting users at all levels. Experience supporting digital transformation More ❯
recent experience of working Experience of dealing with enquiries via telephone and face to face Good knowledge of call centre technologies Experience of working in a multidisciplinary team Desirable ITIL V3 Foundation Experience of working in a Healthcare IT environment Good knowledge and understanding of Apple mobile phone handsets. Disclosure and Barring Service Check This post is subject to the More ❯
and manage backlog of improvement initiatives for central tooling Qualifications: • mid level experience minimum in analytical role in the Financial Services sector. • Degree level education or equivalent work experience. • ITIL V4 Qualification Skills: • Logical problem-solver able to autonomously work through challenges but equally able to engage and collaborate with others • Process definition & optimization skills (e.g. Visio, BPMN 2.0) • Data More ❯
of 5 years work experience in Network Operations/Production environment, or • CCNP certified with minimum of 3 years work experience in Network Operations/Production environment. • CCDP and ITIL certifications are a definite asset to this position. Must Have: CCNP (R&S) Cert (CCNP certified with minimum 3 years of troubleshooting experience OR CCNA certified with min 5 years More ❯
Marston Green, Warwickshire, United Kingdom Hybrid / WFH Options
Flooid Limited
communication skills Excellent stakeholder management and ability to work with a variety of people and teams at different levels. Dynamic and proactive approach to resolving issues Working understanding of ITIL and experience of working with processes that span multiple teams and departments Salary: up to £41,000 Flexible working - To help you manage your personal responsibilities and interests, we offer More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Littlefish
Ability to manage conflicting priorities and maintain service quality under pressure. Desirable Experience working in a managed service provider (MSP) environment. Familiarity with regulated industries or high-availability environments. ITIL Foundation certification or equivalent. Apple experience would be advantageous. What can we offer you? Through our one of a kind training programme, the Littlefish Academy, you can increase your earnings More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Virgin Money
. Strong stakeholder engagement and communication abilities. It's a bonus if you have but not essential Familiarity with ITAM and CMDB practices. ServiceNow experience. SAM certification (e.g., CSAM, ITIL, ISO/IEC 19770). Experience of working in the Banking & Finance sector Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part–Time More ❯
Gloucestershire Health and Care NHS Foundation Trust
underlined in the Job Description/Person Specification. Person Specification Qualifications Essential Educated to degree level or equivalent in an appropriate subject, or possess relevant proven experience Qualification in ITIL or relevant working experience Prince2 or equivalent experience Desirable Testing qualification e.g. ISTQB Experience Essential Understanding of clinical and operational processes within the NHS, the Public sector and other Health More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
Collaborate with cross-functional teams to resolve recurring issues Ideal Candidate Will Have: Strong experience with Service Delivery and knowledge management systems Experience within a similar role Familiarity with ITIL principles and service management frameworks Analytical mindset Excellent communication and documentation skills Proven ability to lead training and drive process improvements If you're a proactive and detail-oriented professional More ❯
added advantage if you had experience of the following, or would be willing to learn: Microsoft Exchange 2003 and Server 2003 Active Directory fundamentals VMware v5/v5.5 administration ITIL processes and best practices Please apply for immediate interview More ❯
Gateshead, Tyne and Wear, North East, United Kingdom
Reed Technology
projects is essential. Your ability to manage multiple priorities, solve problems effectively, and communicate clearly with diverse teams will be key to your success in this role. Knowledge of ITIL frameworks and Agile methodologies would be advantageous. This is an exciting opportunity to join a forward-thinking company where your expertise will directly contribute to the successful delivery of innovative More ❯
/Experience: Bachelor's degree in a technical field such as computer science, computer engineering or related field required. Process certification, such as, Six Sigma, CBPP, BPM, ISO 20000, ITIL, CMMI. More ❯
incident logging. - Strong communication and customer service skills. - Ability to follow documented SOPs and escalation procedures. Qualifications - Diploma or Bachelor's degree in IT, Computer Science, or related field. - ITIL Foundation certification preferred. Experience - 1–2 years of experience in IT service desk or technical support roles. - Exposure to contact center environments is a plus. Working Conditions - Shift-based work More ❯
York, North Yorkshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
and previous 1st Line Level knowledge would be an advantage.Candidates who have experience and knowledge of Windows 11, M365 Suite (Outlook, Word, Excel, Teams & SharePoint) and an understanding of ITIL would be ideal for this role.As this is very much a customer-facing role, excellent communication skills are required and previous experience of a call logging system and working to More ❯
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Business Support
and previous 1st Line Level knowledge would be an advantage.Candidates who have experience and knowledge of Windows 11, M365 Suite (Outlook, Word, Excel, Teams & SharePoint) and an understanding of ITIL would be ideal for this role. As this is very much a customer-facing role, excellent communication skills are required and previous experience of a call logging system and working More ❯
hot desking/meeting room systems (e.g., Condeco). Basic networking knowledge (Wi-Fi, TCP/IP, routing) and security principles (e.g., Firewalls, XDR/EDR). Awareness of ITIL principles; exposure to ManageEngine Service Desk Plus is beneficial. Strong organisational, communication, and project management skills. A proactive team player with integrity and a professional approach. Location: This is a More ❯
added advantage if you had experience of the following, or would be willing to learn: * Microsoft Exchange 2003 and Server 2003 * Active Directory fundamentals * VMware v5/v5.5 administration * ITIL processes and best practices Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract More ❯
technical teams Comfortable with manual handling of IT hardware and stock movements Active SC Clearance is essential Desirable: Experience working in secure, defence, or government environments Basic understanding of ITIL service management processes This is a fantastic opportunity for an SC Cleared IT Technician to support a high-profile migration project. If you're ready for your next contract and More ❯
Worcestershire, United Kingdom Hybrid / WFH Options
Experis
of verifying and validating upgrades to Jira, Bitbucket and Confluence and applying bulk data changes and fixes Microsoft Windows Operating Systems (both server and client) Desirable: Microsoft Powershell CLI ITIL foundation knowledge (change management etc) Knowledge of Microsoft server applications (such as SCCM) Microsoft Windows Operating Systems (both server and client) If this is the role for you please submit More ❯
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Anson Mccade
Strong analytical mindset and excellent stakeholder communication skills Hands-on reporting experience using Excel or Power BI Comfortable in a fast-paced, multi-vendor, multi-system environment Experience with ITIL, Lean, or Six Sigma is a plus (not essential) Why join? You'll be joining a mission-led organisation that values innovation and operational excellence, with global reach and a More ❯
and integrations using REST/SOAP APIs. • Support ServiceNow upgrades, patching, and performance tuning. • Collaborate with internal teams and client stakeholders to gather requirements and deliver solutions aligned with ITIL best practices. • Maintain documentation of implemented solutions and customizations. • Conduct unit testing, user acceptance testing, and deployment activities. Required Skills & Qualifications: • 3+ years of hands-on ServiceNow development and configuration More ❯
swindon, wiltshire, south west england, united kingdom Hybrid / WFH Options
Anson Mccade
Strong analytical mindset and excellent stakeholder communication skills Hands-on reporting experience using Excel or Power BI Comfortable in a fast-paced, multi-vendor, multi-system environment Experience with ITIL, Lean, or Six Sigma is a plus (not essential) Why join? You'll be joining a mission-led organisation that values innovation and operational excellence, with global reach and a More ❯