Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Limited
vendor, multi-technology IP networks. TCP/IP and routing knowledge. Experience with Cisco Viptela SDWAN. Experience in LAN resilience Technologies (SPBM, HSRP/VRRP). Experience working with ITIL Framework. The ability to produce detailed network drawings using AutoCAD & Visio. Experience of datacentre management and planning. Experience of Avaya VoIP Platforms Convey complex IT problems and systems to a More ❯
Euston, Norfolk, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
Automation. SAP S4 HANA - SAP RISE - Desirable environment experience. TOGAF, Zachman - or similar Framework experience. Certified in any of the following - TOGAF/AWS/Azure/CISSP/ITIL/COBIT. Ability to deliver well thought through quality EA plans - then deliver them effectively. Proactive Approach - must have a Can Do attitude. Ability to navigate a complex environment & effectively More ❯
hardware issues at the server level. Change and/or incident management in a similar support function (has experience of supporting software tools) Cabling. Working in data centre Beneficial: ITIL Foundation or better CompTIA Server+ qualification. Any other relevant certification. 24 x 7 shift working experience. If you are interested in this role, please apply with an up to date More ❯
North West London, London, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
Automation. SAP S4 HANA - SAP RISE - Desirable environment experience. TOGAF, Zachman - or similar Framework experience. Certified in any of the following - TOGAF/AWS/Azure/CISSP/ITIL/COBIT. Ability to deliver well thought through quality EA plans - then deliver them effectively. Proactive Approach - must have a ‘Can Do' attitude. Ability to navigate a complex environment & effectively More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
La Fosse
ground up and are currently looking for an experienced Cyber incident response lead to help shape and mature their security functions. Useful experience includes : Incident & Problem Management Stakeholder Management ITIL & Service Management Understanding of the Cyber Threat Landscape Package information: Salary: Up to £70,000 Hybrid working Bonus Strong pension If this sounds of interest apply now ! or smail your More ❯
West Midlands, United Kingdom Hybrid / WFH Options
La Fosse Associates Limited
ground up and are currently looking for an experienced Cyber incident response lead to help shape and mature their security functions. Useful experience includes: Incident & Problem Management Stakeholder Management ITIL & Service Management Understanding of the Cyber Threat Landscape Package information: Salary: Up to £70,000 Hybrid working Bonus Strong pension If this sounds of interest apply now ! or smail your More ❯
experience in Service Architecture or Service Design, ideally within an MSP or Channel Partner Strong background in service operations, transformation, or development, with experience aligning services to contract deliverables ITIL v4 certification essential; Lean Six Sigma, SIAM or Agile exposure advantageous Skilled in stakeholder engagement, contract analysis, and producing clear, well-structured documentation Able to manage competing priorities, work independently More ❯
understand their roles and how they contribute to customer value through secure IAM delivery. Maintaining a skilled team with the knowledge and capacity to deliver IAM services 24x7 with ITIL best practice. Being accountable for performance against key results, including cost of ownership, contributions to key outcomes, simplification, and customer satisfaction. Managing risks associated with IAM operations , working with senior More ❯
an initial 12 month contract.. With potential to go permanent. A role with a huge amount of scope and opportunity for someone who is used to working in an ITIL environment, understands and loves questioning processes, documentation, SLAs, etc and knows things can always improve. Our Service Operations function is still relatively new and evolving, come in and get the More ❯
Gloucester, Gloucestershire, South West, United Kingdom
PS Computer Services Ltd t/a Parker Shaw
requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) If you feel you have the skills and experience needed for this role; please do apply now. More ❯
Crewe, Cheshire, United Kingdom Hybrid / WFH Options
Chartsign Limited
of over 750 dedicated professionals, this private company is at the forefront of innovating vehicle software. The ideal candidate will possess a strong background in Engineering , alongside experience in ITIL , change management, and release management. You will play a pivotal role in overseeing change governance and risk management initiatives within a complex technical infrastructure. This position offers the flexibility of More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
Pdsluk
of over 750 dedicated professionals, this private company is at the forefront of innovating vehicle software. The ideal candidate will possess a strong background in Engineering , alongside experience in ITIL , change management, and release management. You will play a pivotal role in overseeing change governance and risk management initiatives within a complex technical infrastructure. This position offers the flexibility of More ❯
IFS ERP system across the business. Essential skills include - -IFS Administration -Developing reports in EXCEL, Power BI, Quick reports and lobbies -Proficiency in Oracle/SQL Databases -Understanding of ITIL What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up More ❯
in the future. Key Skills/Experience Experienced working in a regulated environment Exposure to IT Risk Management experience (Programme, Project or Department level) Knowledge of Risk management frameworks ITIL experience Comfortable liaising with Stakeholders Strong communication skills If this role sounds of interest and you would like to learn more feel free to send an email to: Reasonable Adjustments More ❯
requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect - 12 month contract - £700 - £800 per day - eDV required - Full time onsite in Gloucester Damia Group Limited acts as an employment agency More ❯
requirements, flows, subscriptions etc to support use cases Understanding of Configuration Management Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & Configuration Management) Data Architect- £Inside IR35- 12 months+ - Full time on site in Gloucestershire Damia Group Limited acts as an employment agency for permanent recruitment and More ❯
network diagnostics and voice quality monitoring tools. - Ability to script and automate routine tasks using Python or PowerShell. Qualifications - Bachelor's degree in Computer Science, Engineering, or related field. - ITIL Intermediate or equivalent process knowledge. Experience - 3–5 years of experience in technical support or systems engineering roles. - Experience in supporting cloud-based contact center platforms. Certifications - Amazon Connect Advanced More ❯
Kettering, Northamptonshire, England, United Kingdom Hybrid / WFH Options
Broster Buchanan Ltd
and ERP/WMS or other supporting business systems SOX exposure or experience would be beneficial PowerPlatform/PowerApps/PowerAutomate experience would be beneficial IT Service experience (ideally ITIL exposure) would be beneficial Benefits: Double matched pension up to 6% employee and 12% employer Private medical for single or couple 25 days AL + BHs + option to buy More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Robert Walters
and performance management Strong negotiation and stakeholder engagement skills Knowledge of third-party risk, cost modelling, and continuous improvement Familiarity with contract law, SLAs, and supplier benchmarking Desirable: CIPS, ITIL v3/v4, or PRINCE2 certification Why Join The University of Manchester? Be part of a prestigious global institution with a collaborative culture Work on strategic supplier relationships that directly More ❯
Employment Type: Permanent, Work From Home
Salary: Competitive salary + pension/holidays/flex working
Change Management Direct on-premises infrastructure initiatives, including platform upgrades, server refreshes, and data centre improvements. Ensure strict compliance with change management procedures and enterprise IT governance frameworks (eg, ITIL). Collaborate with cross-functional IT teams to support broader digital and infrastructure strategies. Security, Risk, and Compliance Ensure all infrastructure aligns with internal security policies and external regulatory requirements. … V) On-premises storage and backup solutions (eg, HPE, Pure, Dell, Veeam) Microsoft infrastructure (Windows Server, Active Directory, Group Policy) In-depth understanding of IT service management frameworks (eg, ITIL) and enterprise operational standards. Preferred Certifications VMware Certified Professional (VCP-DCV) Microsoft Certified: Windows Server Hybrid Administrator Associate ITIL v4 Foundation or Practitioner Certifications in storage, backup, or data centre More ❯
customer satisfaction. • Create customer excitement. Stimulate customer demand by ensuring service roadmaps continue to evolve (work with operational teams to support you). • Develop an IT Service Management Plan (ITIL process delivery) to improve service consistency and reliability. Owning and delivering key processes including change, problem, and major incident management Skills/Experience: Experience of Project and Operational Incident, problem … to work under pressure, multitask, and handle multiple assignments simultaneously. Excellent time-management and problem-solving skills. Strong technical background. Minimum of 2 years' experience in a similar role. ITIL v3 or v4 Foundation certification. Competencies & Behaviours: Strong communication and interpersonal skills. Positive and can-do attitude. Ability to take a methodical approach to service issues. Demonstrated initiative and a More ❯
financial services organisation based in Epsom, Surrey, who are recruiting for a 3rd Line Service Desk Engineer, with experience in a similar 2nd/3rd line role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and scripting (Batch, PowerShell) As a … opportunity you will ideally need to have the following: Minimum 4 years previous experience in a similar role as a 2nd/3rd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware, Hyper-V) Extensive knowledge More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
modern, strategic IT function. Embed frameworks such as: ISO/IEC 27001: The international standard for information security management systems (ISMS), ensuring data confidentiality, integrity, and availability. ITIL (InformationTechnologyInfrastructureLibrary): A framework for standardising IT service management practices and aligning them with business needs. Shift IT's organisational role from a back-office support service to an integrated … key external partners Experience in implementing IT strategies Experienced in running and managing IT infrastructure, application, and network services Ensuring organisation-wide compliance with information security and governance policies ITIL/ISO 20000/ISO 9001 experience Experience in similar organisation structures (many sites and geographically spread) Experience of upper mid/large enterprise IT service provision Experienced in running More ❯
Previous experience in a similar role, with the ability to adapt in a dynamic environment. Strong team player with a supportive attitude. Experience with best practice frameworks such as ITIL/COBIT, and industry or academic credentials in risk management. More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Limited
and dynamic Senior Cyber Security Engineer to join our vibrant office with hybrid working. Senior Cyber Security Engineer - Responsibility: Carry out daily security engineering/operation tasks under an ITIL framework Develop an understanding of the threats, risks, vulnerabilities and evolving attack vectors facing the business. Using strong technical knowledge, continuously analyse and make recommendations to implement effective security controls More ❯