626 to 650 of 965 ITIL Jobs in the UK excluding London

strategy, objectives and goals in regards to the operational service life cycle of large complex highly secure technologies, locations, platforms and solutions using the ITIL service operations model and skillsets in support of your senior manager. You are to use your operational and SCIDA experience and technical expertise to create ...

Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes with internal support teams and third-party suppliers. You will manage incidents and problems to closure, analyse data, maintain relevant … databases, provide reports and recommend improvements. You will be supporting the team to develop, implement, embed and manage best practice (ITIL) service management processes in SVGC IT and our external managed services - which allow an efficient and effective service to be provided to our internal and external customers. Digital Sensitivity ...

technologies. Software Development Lifecycles (Waterfall, Agile and Hybrid). Configuration Management and Change Management principles. Verification, Validation and Test Engineering methodologies. TestRail and JIRA. ITIL and Service Management concepts. Desirable Requirements Experience in Transport, Rail, Automated Fare Collection or Intelligent Transport Systems. Experience working within multi-supplier environments. Experience acting … Design Authority or Lead Systems Engineer. Knowledge of PCI DSS, Cyber Security and secure systems integration. INCOSE ASEP/CSEP or equivalent certification. TOGAF, ITIL or relevant postgraduate qualification. Skills and Personal Attributes Outstanding technical leadership and systems thinking capability. Strong analytical and structured problem-solving skills. Excellent stakeholder management ...

software deployment. Log, triage, and resolve incidents within agreed SLAs; perform root cause analysis; and implement preventative measures to improve service reliability. Support ITIL-aligned incident, problem, and change management processes to restore service quickly, reduce repeat issues, and maintain operational stability. Work closely with cybersecurity and service desk teams … call rota to support business-critical services. WHO YOU ARE: Relevant certifications (or equivalent experience): Microsoft Certified Windows Server Hybrid Administrator Associate ITIL Foundation Microsoft Azure Fundamentals Microsoft 365 Fundamentals Strong working knowledge of core enterprise technologies, including Microsoft Azure and Entra ID, Windows Server and desktop operating systems, Microsoft ...

business case development. Excellent stakeholder management and communication skills, with the ability to operate effectively from technical teams to C‐suite. Experience with ITIL or equivalent service management frameworks; incident, change, release, and problem management. Good Understanding of information security, data privacy, and regulatory compliance in a technology context. Ability … tooling (Jira, Confluence, etc.). Exposure to cloud platforms (Azure, AWS) and modern integration patterns (APIs, event streaming, microservices). Professional certifications such as ITIL, PMP, PRINCE2, or a relevant platform‐specific qualification will be advantageous. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects ...

Embed a customer-first culture and consistently high standards of ticket and call handling. What we are looking for? Essential Strong operational knowledge of ITIL practices, particularly Incident, Request, Problem, Change and Major Incident Management. Excellent people leadership, coaching, performance management and communication skills. Strong customer and stakeholder management skills … Cyber Essentials Plus and GDPR. Ability to work effectively in a fast-paced, multi-customer managed services environment. Full UK driving licence. Desirable ITIL Foundation or higher certification. Experience within a Managed Service Provider or other multi-customer service environment. Experience managing both 1st Line and 2nd Line support teams ...

resilience, maintainability, customer outcomes and value for money . The successful candidate will work across operational, service management, engineering and technical teams, using the ITIL Continual Improvement Model to identify, prioritise and deliver measurable improvements. Key Responsibilities Establish, manage and continuously develop the programme's Continual Improvement and Innovation framework … aligned with ITIL principles and contractual requirements. Lead continual improvement processes across service delivery, operations, engineering and technology environments. Conduct and coordinate assessments of service delivery, operational processes, systems, asset management and incident management to identify improvement opportunities. Analyse operational data, service performance, incidents, trends and stakeholder feedback to identify ...

infrastructure technologies and how they operate, especially regarding how patches are managed and applied. Experience in governance, audit, risk, and compliance activities. Knowledge of ITIL and enterprise IT operations. If this role is of interest and you have strong expertise in Patch & Vulnerability Management please apply ASAP. ...

complex issues. Candidates should have at least 5 years in IT infrastructure, strong virtualization experience (VMware or Hyper-V), PowerShell scripting, Microsoft Clustering, ITIL certification, and a proven ability to own problems and #J-18808-Ljbffr ...

Mando Group is seeking a Service Delivery Manager to join the Delivery Team within the Support service on a 12-month fixed-term maternity cover contract. The role is based in Liverpool City Centre with ...

projects. Experience with service orchestration, AWS Cloud and hybrid infrastructure architectures. Strong knowledge of enterprise architecture methodologies and frameworks such as TM Forum, TOGAF, ITIL, BPMN and UML. Experience defining and communicating complex architectures to both technical and non-technical stakeholders using structured architectural approaches. Hands-on experience with architecture ...

working knowledge of DataOps, MLOps and LLMOps practices Demonstrable experience working in telecommunications and using industry best practice frameworks such as TM Forum, TOGAF, ITIL, BPMN and UML Life at CityFibre Everyone deserves to feel heard, valued and truly included. Working alongside our Employee Communities, we’re committed to creating ...

Willingness to travel to client sites, typically twice per week. Desirable experience: Experience managing a portfolio of small and mid-sized organisations. Awareness of ITIL, ISMS, ISO 27001, or similar service and security frameworks. Detailed solutions-architecture knowledge and hands-on engineering experience are not required. In line with ...

vulnerabilities to the network and mitigation of security threats. Working in a 3rd line role. Firewall and or voice experience Cloud based technologies ITIL This is a Monday-Friday ‘office hours’ role, 37 hours a week, and there would be an expectation to join the on‐call 24/ ...

Infrastructure team, focusing on operational excellence rather than project work. You will administer enterprise firewalls and security controls, implement improvements and work within an ITIL-aligned change-management framework. #J-18808-Ljbffr ...

will lead the Technology Services Service Desk across L1 to L3, delivering high-quality IT support and driving incident management. The role requires strong ITIL knowledge, leadership of customer-facing teams, and the ability to drive improvements, performance metrics, and knowledge management. #J-18808-Ljbffr ...

resolution. The engineer will work within a defence-aligned environment, contribute to incident response, and ensure service excellence while maintaining documentation and compliance with ITIL standards. #J-18808-Ljbffr ...

standardisation, and process improvements across diverse technologies, coordinating with technical and business teams. You will lead requirements workshops, define processes, and ensure alignment with ITIL practices while delivering enhancements and new components. #J-18808-Ljbffr ...

informed decisions and continuous improvement to deliver resilient services for modern policing. The role emphasises user-centred design, accountability and delivering measurable outcomes, with ITIL 4 Foundation and Managing Professional certifications as core prerequisites. #J-18808-Ljbffr ...

week). You will implement standards, policies and process improvements while delivering day-to-day system support across Linux environments. The role requires ITIL-aligned incident management, documentation, and a proactive approach to risk and problem management. UK residency and security eligibility are essential for this client-facing position. #J ...

SiXworks seeks an Infrastructure Engineering Manager to balance people leadership with hands‐on delivery across cloud, networking, platforms & servers, end‐user compute, scripting and ITIL‐based service management in secure environments. You will line‐manage engineers, develop their skills, set objectives and ensure delivery aligns with business needs. Your role ...

configuring and developing ServiceNow solutions used across Computacenter and its customers in a 24/7 environment. The candidate will work within an ITIL-aligned framework, collaborating with technical, operational and business teams to deliver robust, secure, and scalable functionality while reducing risk and cost. Hybrid working is offered. #J ...

Manager to lead delivery and improvements for Defence clients. This full-time, on-site role in Hemel Hempstead requires current DV clearance and strong ITIL background. You will manage services across IT, applications, and infrastructure, ensuring cost, risk, quality and performance targets are met. Join a team focused on collaboration ...

firewalls and micro-segmentation platforms, carrying out firewall rule reviews, implementing security improvements, and managing network patching and vulnerability remediation activities Working within an ITIL-aligned change management framework, you'll raise, document and implement network changes, ensuring they are thoroughly tested, validated and fully documented You'll also provide ...

current and valid DV (Developed Vetting) clearance. Demonstrable Experience as a Service Transition Manager on large-scale IT service transition projects. Deep understanding of ITIL principles and service transition methodologies. Ability to work on-site, 5 days a week, in the Farnborough area is essential. Strong project management skills ...