651 to 675 of 933 ITIL Jobs in the UK excluding London

and tech boxes into holistic service design and automated processes (zero-touch installation) Demonstratable experience building client relationships and partnerships, as well as knowledge of relevant industry standards (e.g. ITIL, PMI/Prince2) In addition to a high level of personal responsibility, you follow prescribed processes and convince our customers as a team player in proposal presentations and contract negotiations More ❯

integrated business applications Demonstrable knowledge of creating and executing Test Plans Experience in design solutions and configuring applications to meet stakeholder requirements Working understanding of Change Management processes Qualifications ITIL v2, or v3 Foundation (desirable) Good level of standard numeracy and literacy. Knowledge of software development processes (desirable) Apply If you feel you match our requirements and are looking for More ❯

processes and prioritise mitigation efforts. Conduct Business Impact Analysis (BIA) to identify critical cyber assets and determine their impact on business operations. Qualifications: ISO 22301 related qualification or certification. ITIL v4 foundation or higher Proven experience in business continuity or cyber security roles, with a focus on business continuity planning. Experience of working in a disaster recovery role or similar More ❯

processes and prioritise mitigation efforts. Conduct Business Impact Analysis (BIA) to identify critical cyber assets and determine their impact on business operations. Qualifications: ISO 22301 related qualification or certification. ITIL v4 foundation or higher Proven experience in business continuity or cyber security roles, with a focus on business continuity planning. Experience of working in a disaster recovery role or similar More ❯

concepts of implementing and supporting SaaS solutions and of working with external suppliers to integrate with internal systems (i.e. SSO) Experience in a similar application support role (familiarity with ITIL, working knowledge of SDLC and familiarity with IT infrastructure like server and database management) Good understanding of business processes and how those get facilitated by software solutions What you will More ❯

improve delivery and efficiency What you bring Experience in service transition, onboarding, or customer-facing technical roles such as solutions engineering, IT support, or service desk Practical understanding of ITIL and its application in live service environments Experience working within or managing multi-vendor environments Strong communication and stakeholder engagement skills, able to build trust with both technical teams and More ❯

guidelines in a large-scale business context. Desirable: Understanding of SOX, ITGC, IT risk, and data protection, with relevant certifications (e.g. CISA, CISSP, CISM) and familiarity with frameworks like ITIL and ISF. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity More ❯

individuals/small groups Previous experience of working in the NHS with Clinicians and Management Qualifications Essential Educated to Diploma Level or equivalent relevant working experience Desirable PRINCE2 Foundation ITIL Foundation Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for More ❯

including client server networking, PC environments and databases. Knowledge or understanding of object oriented programming principles. Qualifications Essential Educated to Diploma Level or equivalent relevant experience. Desirable PRINCE2 Foundation. ITIL Foundation. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for More ❯

the ServiceNow platform Experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯

PL/SQL understanding is also beneficial Ability to understand and investigate data flows between systems - ETL processes Nice to have skills: Knowledge of Power Apps and Power BI ITIL This is a great opportunity to join an established team within a household name. If the role sounds of interest, please apply for a confidential chat to find out more. More ❯

network diagnostics and voice quality monitoring tools. - Ability to script and automate routine tasks using Python or PowerShell. Qualifications - Bachelor's degree in Computer Science, Engineering, or related field. - ITIL Intermediate or equivalent process knowledge. Experience - 3–5 years of experience in technical support or systems engineering roles. - Experience in supporting cloud-based contact center platforms. Certifications - Amazon Connect Advanced More ❯

across the full product lifecycle, from requirements gathering to testing and delivery. Solid technical foundation and familiarity with software development practices. Experience handling incident and problem management within an ITIL v3 framework. Strong stakeholder engagement skills and the ability to communicate effectively. More ❯

We re Looking For Detail-obsessed and highly organised Confident communicator who takes initiative Skilled with MS Office and familiar with PMO best practices Knowledge of HALO ITSM and ITIL Framework PRINCE2 Foundation (or above) is a big plus Why Join Us? £25,000 salary 37.5 hours per week Healthcare cash plan Discounts on retail, travel, socialising & more Cycle to More ❯

We’re Looking For Detail-obsessed and highly organised Confident communicator who takes initiative Skilled with MS Office and familiar with PMO best practices Knowledge of HALO ITSM and ITIL Framework PRINCE2 Foundation (or above) is a big plus Why Join Us? £25,000 salary 37.5 hours per week Healthcare cash plan Discounts on retail, travel, socialising & more Cycle to More ❯

office applications. The ability to produce a high standard of work which meets or exceeds customers requirements. Flexibility with regards to travel and requirements of the role. Understanding of ITIL would be advantageous. More ❯

in the implementation and observance of ITSM practices, including Incident, Service, Problem, and Change Management. Assists with aligning local IT operations to relevant standards such as ISO 27001 and ITIL v4. Coordinates with the broader IT team to ensure timely execution and proper documentation of operational tasks. Monitors local system alerts, resolving issues when possible and escalating appropriately to ensure … Requirement: At least three years of experience in a service desk role Strong and professional telephone communication skills Proven ability to manage multiple tasks simultaneously Solid technical troubleshooting capabilities ITIL certification or a good understanding of ITIL processes is an advantage More ❯

Risks to the business that could cause outages/loss of revenue - Risk management Responsible for delivery of annual DR testing utilising best in breed technology Work within the ITIL process- Change, problem, incident etc. - support the process and adhere to CCM principles Support the Audits and Sarbanes Oxley ensuring systems are compliant and follow documented IT Controls Forward thinking … or more specific skill in the following areas: Exchange Citrix XenDesktop Commvault backup, or Veeam Ivanti Patch management Rapid 7 Experience of architecture/design principles An understanding of ITIL processes, including change and incident management Troubleshooting and analysis skills An understanding of networking essentials O365 configuration and support, including Exchange and Teams Experience in a technical support role within More ❯

infrastructure and network services. The role involves configuring and supporting infrastructure technologies, responding to cloud and network queries, and contributing to IT projects and service upgrades. Working within an ITIL-based framework, the specialist collaborates with application teams to manage environments and advises business groups on infrastructure solutions. Key Responsibilities/What You'll Achieve Develop and implement strategiesto optimise … this role? Opportunity to deepen your expertisein infrastructure technologies through hands-on involvement in cloud, containerisation, and automation projects. Gain exposureto a comprehensive IT Service Management Framework based on ITIL principles, enhancing your understanding of structured service delivery. Contribute directly to global IT operationsand see the impact of your work on business continuity and innovation. Develop skills in technical project More ❯

ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITIL qualification preferable). PC hardware and software. Audio Visual Equipment. Printers. Networking. Microsoft suite. Citrix. Active Directory. Microsoft Intune Microsoft Cloud technologies (Endpoint More ❯

ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITIL qualification preferable). Technical Proficiency: PC hardware and software. Audio Visual Equipment. Printers. Networking. Microsoft suite. Citrix. Active Directory. Microsoft Intune. Microsoft Cloud More ❯

application and interview you will be asked to demonstrate the following skills and experience using the STAR method . Technical expertise and skills focusing on desktop technology. Understanding of ITIL, preferably ITIL Foundation certified, and having worked in an ITIL environment. Degree in ICT, or equivalent experience. Familiarity with the concepts of system administration - creating, modifying and troubleshooting accounts. Good More ❯

and transformative technology initiatives at an enterprise level Deep expertise in establishing and overseeing enterprise risk frameworks, policies, and governance structures Mastery of industry standards such as C OBIT, ITIL, ISO31000, and COSO, with a strategic mindset to embed these frameworks across the organisation Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for More ❯

3rd parties, including conflict resolution due to changing priorities. Experience of using common information security management frameworks, such as NIST, PCI, GDPR, ISO Series, OWASP the IT Infrastructure Library (ITIL), the ISF Standards of Good Practice (SoGP) and ISACA's Control Objectives for Information and related Technology (COBIT) frameworks. Actively represent the security organisation within business project initiatives, providing technical More ❯

cycle management; Network, Server, Web and Database technology design and implementation; Technology Security processes and best practices; Asset tracking and configuration management, data centre management and modernisation/transformation. ITIL Certification is desirable as are relevant technical qualifications. This is an Agile environment - very dynamic with constant challenges and change required. Previous experience of growth with businesses/large organisations More ❯