726 to 750 of 764 ITIL Jobs in the UK excluding London

Service Centre Team Leader Service Centre Team Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent Ref: 1589 The Service Desk team at our Camberley office are now looking for a Service Centre Team Leader to drive More ❯

Service Centre Team Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent Ref: 1589 The Service Desk team at our Camberley office are now looking for a Service Centre Team Leader to drive our managed service offerings More ❯

Job title Data Engineer Ref 39672 Division Digital Location Hybrid - Clearwater Court - RG1 8DB Contract type Permanent Full/Part-time Full-time or part-time Salary Offering up to £70,000 per annum, depending on experience Job grade B More ❯

Security best practice Qualifications and Skills IT and Technology Knowledge : A bachelor’s degree in computer science, information technology or a related field. Relevant certifications such as ITIL (Information Technology Infrastructure Library), PMP (Project Management Professional), AWS (Amazon Web Services) and/or CISSP (Certified Information Systems Security Professional). IT Management : Proven success in managing IT infrastructure, IT budgets More ❯

Customer Support Engineer, application Support, Software Support, Low-Code, Web Development, software Development, HTML, CSS, JavaScript, APIs, SAAS, DevOps, PHP., Computer Science Graduate, Software Testing, A/B testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code workflow applications on their Intelligent SAAS … and with colleagues. Desirable Skills and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITIL Foundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building (can include coursework undertaken as an undergraduate or similar). Experience More ❯

ensure all elements of the change lifecycle are aligned with business needs. What You'll Bring: Proven experience in service transition within an IT service environment Strong understanding of ITIL service management processes (ITIL 4 Practitioner or equivalent essential) Background in working across project and service teams, driving effective collaboration Confidence in managing risk assessments, deployment coordination, and operational readiness More ❯

Engages to ensure that user needs are being met throughout - Plans, schedules and monitors work to meet time and quality targets Knowledge: * Best practice application management in line with ITIL Processes * Experience of working with the multiple versions of SharePoint * An experienced individual that has worked in a similar role or environment for at least three years * Deep understanding of … necessary * Takes initiative to advance own skills and identify and manage development opportunities in area of responsibility, committed to learning and continuous improvement Qualifications: * Be trained at least to ITIL foundation and either appropriate ITIL Intermediate or other appropriate capability training (desirable) * Microsoft MS900 (Mandated) AZ900 (Mandated) For more information please contact Lauren Morley at JAM Recruitment. More ❯

and enhance Veeam Backup & Replication platforms for data protection, recovery, and disaster recovery (DR) across on-prem and hybrid workloads. - Manage incidents, service requests, and change controls via standard ITIL-based processes. - Lead and participate in root cause analysis for infrastructure-related incidents and issues. - Maintain and update detailed technical documentation and configuration records. - Act as a senior point of … both virtually and in person. - VMware certifications (VCP-DCV, VCP-NV) Veeam Certified Engineer - Experience with SRM, vRealize/Aria, or cloud-native backup integrations Experience with Omnissa Horizon - ITIL Foundation or experience working in ITIL-governed environments - Experience working with hybrid and multi-cloud environments (AWS, Azure) Experience working with Jira Service Desk and Confluence products Required Skills & Experience More ❯

and enhance Veeam Backup & Replication platforms for data protection, recovery, and disaster recovery (DR) across on-prem and hybrid workloads. - Manage incidents, service requests, and change controls via standard ITIL-based processes. - Lead and participate in root cause analysis for infrastructure-related incidents and issues. - Maintain and update detailed technical documentation and configuration records. - Act as a senior point of … person. Desirable (but not essential) - VMware certifications (VCP-DCV, VCP-NV) Veeam Certified Engineer - Experience with SRM, vRealize/Aria, or cloud-native backup integrations Experience with Omnissa Horizon - ITIL Foundation or experience working in ITIL-governed environments - Experience working with hybrid and multi-cloud environments (AWS, Azure) Experience working with Jira Service Desk and Confluence products Work Environment Remote More ❯

services (Exchange Online, Teams, SharePoint).* Serve as an escalation point for infrastructure incidents, leading root cause analysis and resolution.* Own IT Disaster Recovery coordination, readiness, and documentation.* Champion ITIL-based practices (incident, change, configuration) to improve service reliability.* Manage outsourced infrastructure partners to ensure SLA adherence and service improvements.* Ensure platforms comply with security, audit, and operational standards.* Collaborate … Proven leadership of multi-site infrastructure operations in cloud, network, and collaboration.* Expert in Microsoft 365, Azure, enterprise networking, and infrastructure security.* Skilled in vendor management, team development, and ITIL practices.* Strong communicator with ability to influence diverse stakeholder groups. Disclaimer: The role is only open to candidates with full right-to-work in the UK and can travel to More ❯

related tech such as Terraform or CloudFormation - Enhanced experience of AWS cloud technologies, e.g., ECS, EC2, VPC, Lambda, CFS. Ideally AWS certified. - Observability Systems, e.g., New Relic, CloudWatch, SquadCast - ITIL Qualified or awareness of the framework. Bonus Qualifications: -Experience with Linux system administration and troubleshooting. -Basic knowledge of AWS cloud technologies such as EC2, S3, RDS, and ECS. -Exposure to … databases such as MySQL, MariaDB, or Cassandra. -Understanding of monitoring tools (New Relic, CloudWatch, Nagios). -Awareness of ITIL frameworks and structured service operations. -NISC2 or similar security qualifications or knowledge Why should you join us? Brand new collaborative, open-concept office for those days when you want to work collaboratively in person! We're located in the Waterloo tech More ❯

communications or informatics; or equivalent experience. Network Administration Qualification (e.g. Extreme, Check Point, Cisco) or similar. Desirable Professional Membership (e.g. BCS) Additional Professional Qualification (e.g. Citrix, Microsoft, VMware etc) ITIL Foundation Experience & Knowledge Essential Local Area Networks Wide Area Networks Wireless networks Switching and Routing Firewalls Network Access Control VPN VoIP DHCP/DNS/RADIUS Solid understanding of the … policies and GDPR. Experience with Microsoft server operating system network technologies. Experience with Microsoft client operating system networking technologies. Experience working within an ICT environment that operates under the ITIL Service Management framework. Skills & Abilities Essential Must be able to independently analyse highly complex faults across wired and wireless networks, and determine the best course of action to remedy problems. More ❯

seeking out new technologies to enhance our capabilities. Required Experience: Minimum of 2 years of experience in a similar role, with a strong understanding of Service Desk operations and ITIL-aligned processes. Solid experience in troubleshooting and supporting various IT systems and environments. Preferred Experience: Microsoft Azure: Proficiency in managing and supporting Azure environments. System Center Operation Manager: Experience with … 365. SAN Technologies: Experience with NetApp, HP 3PAR, Dell PowerStore, and Metro Node. Server Technologies: Familiarity with HP Synergy, Dell PowerEdge. Automation Technologies: Skills in PowerShell, HashiCorp Terraform, Ansible. ITIL Foundation: Certification preferred. Salary & Benefits: Up to £50,000 per annum (depending on experience and certifications) Annual Bonus: 10% On-Target Bonus (paid annually around June) Life Assurance: 10x Salary More ❯

Life on the team In short we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible for consistently More ❯

delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable What you'll bring: Proven leadership across IT and operations, ideally within a regulated environment (financial services or similar). A track … delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable. This isn’t just about keeping the lights on. It’s about modernising and reimagining how a trusted mutual delivers value to More ❯

Good leadership skills, capable of developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Able to challenge effectively to solve problems or champion the necessary quality of service management. Proficient in financial management with practical More ❯

Umbrella Engagement - 6 Months Initial - Must have Outstanding Communication Skills and hold an ITIL Accreditation within either Problem or Major Incident Management Looking for someone with either and indepth knowledge of Problem Management or someone with an indepth knowledge of Major Incident Management. The successful candidates must be used to working within a Team of Service Management Consultants in a More ❯

Knowledge Essential Postgraduate qualification or equivalent relevant experience, preferably within a digital/IT subject and/or healthcare subject area Evidence of continuous professional development through their career ITIL Foundation Desirable Prince2 Agile certification, or equivalent qualification ITIL Specialist In depth understanding of the product needs of Betsi Cadwaladr University NHS Trust and its Divisions Experience Essential Product management More ❯

background or large multinational experience . Experienced in audit (external and internal) and familiar with Internal Audit standards. Technology Risk/Technology Audit/Technology Controls Certifications: CISA, ITIL, COBIT (CISSP, CISM, CRISC, Prince2 ISO27001 desirable) Able to make a high impact on management, to manage stakeholders and to communicate clearly. Display a passion for working in teams and help … drive personal development. IT process knowledge e.g. as defined in standards like ITIL, Cobit, ISO, or British Standards Possess IT knowledge on IT networks, operating systems, databases, and applications, ideally including the Microsoft stack, Cloud technologies and SAP. Well-versed in assessing business and technology risks and controls, be able to articulate the risks, and recommend business-focused solutions. Able More ❯

background or large multinational experience . Experienced in audit (external and internal) and familiar with Internal Audit standards. Technology Risk/Technology Audit/Technology Controls Certifications: CISA, ITIL, COBIT (CISSP, CISM, CRISC, Prince2 ISO27001 desirable) Able to make a high impact on management, to manage stakeholders and to communicate clearly. Display a passion for working in teams and help … drive personal development. IT process knowledge e.g. as defined in standards like ITIL, Cobit, ISO, or British Standards Possess IT knowledge on IT networks, operating systems, databases, and applications, ideally including the Microsoft stack, Cloud technologies and SAP. Well-versed in assessing business and technology risks and controls, be able to articulate the risks, and recommend business-focused solutions. Able More ❯

skills and have worked across Medium/Large Sized Fast Paced Organisations in a Service Manager type role - not as a Service Manager delivering Services as a third party. ITIL Accredited - Delivering Services into Business Units Initial 6 month engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we More ❯

background or large multinational experience . Experienced in audit (external and internal) and familiar with Internal Audit standards. Technology Risk/Technology Audit/Technology Controls Certifications: CISA, ITIL, COBIT (CISSP, CISM, CRISC, Prince2 ISO27001 desirable) Able to make a high impact on management, to manage stakeholders and to communicate clearly. Display a passion for working in teams and help … drive personal development. IT process knowledge e.g. as defined in standards like ITIL, Cobit, ISO, or British Standards Possess IT knowledge on IT networks, operating systems, databases, and applications, ideally including the Microsoft stack, Cloud technologies and SAP. Well-versed in assessing business and technology risks and controls, be able to articulate the risks, and recommend business-focused solutions. Able More ❯

LAN, WAN, WLAN, VPN, firewalls, and intrusion prevention systems Maintain and support Cisco, HP, and Check Point hardware/software Respond to service requests and incidents in line with ITIL processes Monitor and enhance network security controls including web security gateways, NAC, endpoint security, and perimeter defense Contribute to internal reviews, security audits, vulnerability assessments, and penetration testing Support firewall … Secure Access, Cisco ISE, Microsoft Defender XDR, Sentinel, and SentinelOne Comfortable with vulnerability management frameworks and tools Familiarity with network monitoring and performance management Previous experience working within an ITIL-based support framework Hands-on experience with Check Point, Cisco, or Palo Alto firewalls Desirable: Certifications such as CCNA, CCNP, CISSP, or equivalent Experience with Citrix load balancing and Microsoft … Azure networking Knowledge of WAF technologies ITIL Foundation certification More ❯

To ensure the effective day-to-day delivery of IT services across both shared and in-house environments, with a strong focus on ITIL disciplines - Incident, Problem, Change, and Asset Management - and Cyber Security risk management . The postholder will act as the customer-facing lead for operational IT, ensuring services are reliable, secure, and responsive to user needs. Key … Responsibilities Manage the performance and quality of outsourced, shared service and in-house IT services Own and operate the ITIL processes: Incident , Problem , Change , and Asset Management Act as the operational interface with the other organisation (the shared service provider) Maintain the CMDB and configuration item lifecycle tracking Lead on cyber security risk assessments , patch assurance , vulnerability management , and coordination … audits and business continuity planning Essential Skills and Experience Demonstrable experience managing operational IT services in a mixed shared service/in-house/outsourced environment Deep knowledge of ITIL v4 practices, especially Incident, Problem, Change, and Asset Management Experience with service desk systems and CMDBs Familiarity with cybersecurity operations (e.g., vulnerability scanning, patch management, access reviews) Strong stakeholder engagement More ❯

Partner with developers, product owners, and third-party vendors to enhance and maintain platforms including AWS Connect, ServiceNow CSM, and OpenText. Drive system improvements, compliance, and operational resilience using ITIL practices. Monitor performance, analyse trends, and implement preventative solutions. Contribute to the design and delivery of application roadmaps with a focus on long-term business value. Your Experience Proven experience … database expertise (SQL Server, PostgreSQL, MySQL). Familiarity with GDPR, PII handling, and data security best practices. A strong technical foundation with a collaborative, solutions-oriented approach. Knowledge of ITIL v3 for incident and problem management. If this role is for you, please apply below More ❯