326 to 350 of 645 Incident Management Jobs in the UK excluding London

application lifecycle, including selection, implementation, upgrades, optimisation, and retirement Ensure reliability, availability, and performance of critical systems, driving best‐practice support and incident management Build, lead and develop a high‐performing team of application specialists, fostering innovation and collaboration Partner with business units, IT service lines and external … deliver effective, value‐driven solutions Embed governance, security, and compliance standards across all enterprise applications What you’ll bring Proven experience in senior applications management or IT leadership roles Strong technical knowledge across enterprise ecosystems such as ERP, PLM, BI, SaaS platforms, integration technologies, Atlassian tools, Microsoft 365, SharePoint ...

systems and resolve incidents in line with agreed SLAs Test, validate and document changes to ensure safe and controlled deployments, in line with change management processes Contribute to the successful delivery of technical projects by implementing infrastructure changes, supporting new platform deployments and acting as a technical … cloud-native applications are deployed and operated. Familiarity with automation and Infrastructure-as-Code tools such as Ansible and Terraform . Experience working with incident management and ticketing platforms , following SLAs and structured support workflows. Exposure to automated monitoring , centralised patching tools and proactive performance/health assessment ...

monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution … necessary security clearance. Experience with Linux System Administration, Kubernetes, Cloud, Exadata, Networking, Database, Storage, Compute, Virtualization and Troubleshooting Experience participating in or running incident bridges. Customer focus, passion for delighting customers. Experience in cloud technical support, operations, incident management is preferred, but not required. Demonstrate ability ...

high availability requirements. As a Senior Technical Operations Engineer, you will also guide junior engineers to solve complex problems, take part in large-scale incident bridges and help to build new processes and procedures. OCI IN As cloud investment in Northern Ireland continues to grow, companies and governments … Install, monitor, maintain, support, and optimize all production server hardware and software. Provide technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution ...

with HQ in Redhill; Surrey. Main Purpose of Job · Developing the information security plans and policies for the company and Customers working with Security Management and Compliance functions to embed security management plans into operational practice · Implementing protections and solutions to ensure and enforce the information security plans … testing for vulnerabilities and recommending improvements. · To participate and support all internal IT & Engineering teams including providing advice and expertise on the design and management of internal, customer and global networks from a cybersecurity perspective. Creating documentation around policies, procedures and events. Technical expertise: Security · Be the centre ...

Teams, SharePoint Online, OneDrive, Exchange Online, M365 Groups, and Entra ID, including integration and authentication. Security, Identity & Enterprise Controls - Experience implementing RBAC, DLP, environment management, governance controls, and secure operating models aligned with enterprise security and compliance requirements. Some other highly valued skills may include: Microsoft Graph, PowerShell & Automation … Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease ...

services using WCF and Web API. Proficiency with Visual Studio (2022 or newer) and TFS (DevOPS 2022). Experience in Change and Incident Management environments with strict SLAs. Ability to coordinate application releases and ensure seamless implementation processes. Familiarity with both Agile and Waterfall project delivery methodologies. Hands … experience with DevOps practices, tools, and continuous integration/continuous deployment (CI/CD pipelines). .NET Core Razor pages. Advanced database management with SQL Server versions 2014/2016/2022. Knowledge of Entity Framework 6.0, LINQ, Lambda Expressions, and Razor syntax. Familiarity with PowerShell and SSIS packages. ...

Security Operations team to proactively identify and address cybersecurity threats, drive operational excellence, and enhance our security posture. You'll lead strategic initiatives, supervise incident response, manage critical security projects, and foster a collaborative environment, ensuring top-tier system performance and adherence to security policies. Power without pause. Heating … Provide hands-on expertise in the delivery of internal security projects and technical support for operational excellence. Act as a technical escalation point for incident management, ensuring prompt resolution and the consistent implementation of security processes and compliance. Collaborate closely with external suppliers and manage key security service ...

environments - cloud, collaboration, and staff identity and access - as they stand up, so that new services launch on secure foundations. * Establish incident response for real: plans, roles, on-call arrangements and exercises that prove GBE can handle an incident, not just describe one. * Baseline GBE's security maturity … risk and assurance at executive level, including presenting risk clearly and honestly to boards and audit committees. * Operational depth: accountability for detection, response and incident management, including choosing and directing the right delivery model - in-house, managed service or hybrid. * Depth in security standards and compliance - the NCSC ...

evaluate performance against these SLOs. You will continuously monitor and analyse these indicators, including network performance metrics to detect deviations early, enabling proactive incident response and targeted improvements.You will oversee system and network capacity and performance, manage resource utilisation efficiently, and conduct thorough cost analytics to identify optimisation opportunities. … Familiarity with PCI DSS and other relevant security frameworks to ensure the infrastructure meets regulatory requirements and best practices.* Strong problem-solving collaboration and incident management capabilities.* Knowledge in network technologies such as TCP/UDP, IPv4/IPv6, Wireless, BGP, VPN, L2 switching, Firewalls, Load Balancers, EVPN ...

platform reliability, security, scalability and operational excellence. Champion modern engineering approaches across Infrastructure as Code, automation, CI/CD, observability and cloud operations. Lead incident management and operational readiness across critical platforms. Partner closely with Architecture, Security, Engineering and Technology leaders to shape the future platform landscape. Drive … modern platform engineering practices. Experience delivering and operating highly available, resilient production environments. A passion for automation, standardisation and continuous improvement. Strong stakeholder management and communication skills. The credibility to influence technical decisions and drive best practice across engineering teams. A proactive, hands‐on leadership style and a genuine ...

function protects AJ Bell against external adversaries and internal risks through four specialist capabilities: Security Monitoring & Detection Engineering, Cyber Threat Intelligence, Cyber Threat Exposure Management and Insider Risk Management. Together, these capabilities combine detection, intelligence, exposure management and insider risk to safeguard AJ Bell’s customers, data, critical … Lead is the principal technical authority for Security Monitoring & Detection Engineering capability, accountable for the effectiveness of security monitoring, detection engineering, technical investigation and incident response. This is a hands‐on technical role responsible for the architecture, engineering and operational performance of Microsoft Sentinel and the wider security monitoring ...

ecosystem. It includes software-as-a-service capabilities across the entire payments value chain, such as account-to-account processing, FX, SWIFT connectivity, fraud management and card processing infrastructure. It enables financial institutions, non-bank financial institutions (NBFIs) and payment service providers (PSPs) to operate, scale and evolve their … implementing REST APIs (Required) Experience working in Agile/Scrum environments (Required) Experience conducting code reviews and mentoring team members (Required) Experience with incident management and performance optimization (Required) Experience integrating AI-assisted development tools into daily workflows (Preferred) Experience building or integrating AI/ML capabilities into ...

Full time: Mon – Fri 0900-1700 Reporting to: Head of Customer Support & Monitoring About us: GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that has an exceptional culture with strong values and a hunger for growth. … bottom of the issue. This position includes performing 1st and 2nd level troubleshooting, manual alert analysis and resolving issues. Key Objectives & Responsibilities: Daily management of support tickets Daily Checks Compiling reports/ad-hoc reports Resolving tickets to SLA On-site equipment sign-off Ability to coordinate across teams ...

increase operational efficiency and reduce manual intervention. Evaluate system designs and architectures for reliability, performance, security, and efficiency, ensuring best practices are followed. Lead incident response efforts and conduct deep-dive root cause analysis to implement long-term, innovative technical solutions. Develop and maintain comprehensive runbooks and procedures … incident response and operational tasks. Collaborate with cross-functional teams to review and provide feedback on technical designs, ensuring alignment with SRE principles. Participate in on-call rotations and handle critical incidents with confidence and expertise. Continuously improve documentation for systems and services, contributing to a knowledge-sharing culture ...

contact to ensure client issues are addressed effectively and that our processes and quality standards are consistently applied. You’ll also support senior management in account growth, post-deployment success, and the transition from onboarding to business-as-usual support. The role involves collaboration with Product, Engineering, and Sales … Manage the seamless transition of customers from the Onboarding Team to Support, including effective handover of configuration knowledge and documentation. Oversee ticket triage and incident management, ensuring issues are handled within SLA and coordinated across Product and Engineering teams. Maintain and evolve support standards, processes, and documentation ...

contact to ensure client issues are addressed effectively and that our processes and quality standards are consistently applied. You'll also support senior management in account growth, post-deployment success, and the transition from onboarding to business-as-usual support. The role involves collaboration with Product, Engineering, and Sales … Manage the seamless transition of customers from the Onboarding Team to Support, including effective handover of configuration knowledge and documentation. Oversee ticket triage and incident management, ensuring issues are handled within SLA and coordinated across Product and Engineering teams. Maintain and evolve support standards, processes, and documentation ...

This is an excellent opportunity for a hands-on technical professional to take day-to-day ownership of UK technical operations, spanning technical support, incident investigation, UAT and QA, release quality, vendor liaison and client-facing technical queries. You’ll work independently while collaborating closely with customer experience, engineering … product and project-management teams across the UK and US. The Opportunity As Technical Operations Specialist, you’ll be the primary technical escalation point for the UK operation, investigating issues, diagnosing root causes and ensuring technical queries are resolved before they become wider business problems. You’ll also take ...

business‐critical changes, setting the standard for quality, performance, and maintainability. Provide hands‐on expertise in Java‐based systems, including concurrency, performance tuning, memory management, and API design. Non‐Functional Ownership & System Performance Take a leading role in defining, implementing, and validating non‐functional requirements, including system latency, throughput … scalability, and reliability. Drive solutions for cloud scaling and capacity management, ensuring the platform performs predictably under variable and peak loads. Provide deep expertise in working with large databases and data stores, including performance optimisation, data access patterns, and operational scaling. Problem Solving & Technical Decision Support Solve the most ...

application lifecycle, including selection, implementation, upgrades, optimisation, and retirement Ensure reliability, availability, and performance of critical systems, driving best-practice support and incident management Build, lead and develop a high-performing team of application specialists, fostering innovation and collaboration Partner with business units, IT service lines and external … security, and compliance standards across all enterprise applications What experience you need to be the successful Enterprise Applications Manager: Proven experience in senior applications management or IT leadership roles Strong technical knowledge across enterprise ecosystems such as ERP, PLM, BI, SaaS platforms, integration technologies, Atlassian tools, Microsoft 365, SharePoint ...

Databricks Platform Engineering*** Hands-on implementation and troubleshooting of Azure Databricks* Databricks Serverless configuration and workload optimisation* Databricks SQL and Delta Lake development* Cluster management, compute policies, autoscaling, and workload monitoring**Data Engineering*** Strong Python, PySpark, and SQL development skills* Design and build ingestion and transformation pipelines* Full … reconciliation, and error handling**Integration Development*** REST API integration experience* Integration with databases, SaaS applications, cloud storage, and enterprise systems* Secure authentication and credential management**Azure Platform Services*** Azure Identity and Access Management* Azure Networking and Private Endpoints* Azure Security and Key Vault* Azure Monitoring and Operational Support ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...