201 to 217 of 217 Performance Metrics Jobs in the UK excluding London

customer portfolio (UK/Ireland), supported by teams across UK, Ireland, and India. This role demands strong leadership, strategic thinking, and a commitment to continuous improvement. You will drive performance, manage risk, and foster a culture of excellence and development within your team. In this role your key responsibilities will be: Service Delivery & Operational Excellence Accountable for the consistent … or off-shore. Ensuring compliance with SLAs, KPIs, and regulatory standards. Accountable for all operational output whether delivered on or off-shore, monitoring service quality through controls, audits, and performance metrics. Displaying effective utilisation of all Power BI dashboards, such as but not limited to ZMS operations, Customer 360 and My Zone Portal Accountable for robust and mutually agreed … business-as-usual operations. Adhere to the Managed Services blueprint and escalate deviations to the design authority. Skills & experience You will be experienced in delivering against the following Key Performance Indicators (KPIs) Service Delivery & Operational Excellence SLA/KPI Compliance Rate – % of services delivered within agreed SLAs. Audit & Control Scores – Results from internal/external audits. Customer Complaint Resolution More ❯

and translate them into actionable insights and requirements. Ensure consistent, high-quality delivery of business requirements, process models, and stakeholder engagement. Drive continuous improvement in BA methodologies, tools, and performance metrics. Support agile and waterfall delivery models, adapting approaches to suit project and client needs. Promote a culture of innovation, learning, and excellence within the BA team. Monitor and … report on team performance, project outcomes, and business impact. Champion the CARES values in all aspects of leadership, delivery, and team development. Key tasks will include: Achieving practice utilisation, delivery KPIs, and customer satisfaction targets. Using pipeline management to meet resource needs. Developing and executing an efficient, high-quality BA practice strategy. Embedding training and development in the BA More ❯

We are looking for a Senior Portfolio Analyst who shall play a critical role in driving strategic alignment, performance visibility, and operational excellence across the Technology portfolio. Operating within a lean governance framework, this role collaborates closely with Product, Engineering, and Data leadership to translate strategic objectives into measurable outcomes-ensuring the portfolio delivers maximum value in line with … initiatives are well-defined, strategically aligned, and prioritised according to business value and OKR impact. Collaborate with the Portfolio Manager and Data team to provide transparent insights into portfolio performance and progress against strategic goals. Support quarterly and annual planning cycles, ensuring initiatives are reviewed, prioritised, and aligned with business strategy and company OKRs. Assist in administering the central … Change Board, evaluating and prioritising new requests to ensure alignment with strategic objectives. Governance Maintain dashboards, reports, and insights to track progress against OKRs, key metrics, and overall portfolio health. Facilitate impact assessments for new demand, validating business benefits, dependencies, and resource implications. Support financial oversight, risk and issue management, and the definition of portfolio KPIs and performance More ❯

experience. Lead SEO and CRO strategies to improve visibility, engagement, and conversion. Coordinate with digital agencies to deliver impactful marketing campaigns and web enhancements. Monitor and report on website performance, traffic, and user behaviour using analytics tools. Execute minor technical updates and troubleshoot basic web issues internally. Collaborate with internal teams to support marketing and product/service initiatives. … Stay informed on digital trends and recommend improvements aligned with business goals. Key Performance Indicators: Growth in organic traffic, user engagement, and conversion rates. Improved search engine rankings and website performance metrics. Positive ROI from digital marketing campaigns and agency partnerships. Consistency in brand messaging and customer satisfaction scores. Achievement of strategic marketing goals and web-related targets. … best practices Ability to perform basic HTML/CSS edits and troubleshoot issues Proven track record of successful digital marketing initiatives Excellent understanding of SEO, paid advertising, and web performance optimisation Strong analytical skills and proficiency in interpreting marketing data and KPIs Experience in project management and agency management Ability to collaborate effectively with cross-functional teams and external More ❯

experience. Lead SEO and CRO strategies to improve visibility, engagement, and conversion. Coordinate with digital agencies to deliver impactful marketing campaigns and web enhancements. Monitor and report on website performance, traffic, and user behaviour using analytics tools. Execute minor technical updates and troubleshoot basic web issues internally. Collaborate with internal teams to support marketing and product/service initiatives. … Stay informed on digital trends and recommend improvements aligned with business goals. Key Performance Indicators: Growth in organic traffic, user engagement, and conversion rates. Improved search engine rankings and website performance metrics. Positive ROI from digital marketing campaigns and agency partnerships. Consistency in brand messaging and customer satisfaction scores. Achievement of strategic marketing goals and web-related targets. … best practices Ability to perform basic HTML/CSS edits and troubleshoot issues Proven track record of successful digital marketing initiatives Excellent understanding of SEO, paid advertising, and web performance optimisation Strong analytical skills and proficiency in interpreting marketing data and KPIs Experience in project management and agency management Ability to collaborate effectively with cross-functional teams and external More ❯

experience. Lead SEO and CRO strategies to improve visibility, engagement, and conversion. Coordinate with digital agencies to deliver impactful marketing campaigns and web enhancements. Monitor and report on website performance, traffic, and user behaviour using analytics tools. Execute minor technical updates and troubleshoot basic web issues internally. Collaborate with internal teams to support marketing and product/service initiatives. … Stay informed on digital trends and recommend improvements aligned with business goals. Key Performance Indicators: Growth in organic traffic, user engagement, and conversion rates. Improved search engine rankings and website performance metrics. Positive ROI from digital marketing campaigns and agency partnerships. Consistency in brand messaging and customer satisfaction scores. Achievement of strategic marketing goals and web-related targets. … best practices Ability to perform basic HTML/CSS edits and troubleshoot issues Proven track record of successful digital marketing initiatives Excellent understanding of SEO, paid advertising, and web performance optimisation Strong analytical skills and proficiency in interpreting marketing data and KPIs Experience in project management and agency management Ability to collaborate effectively with cross-functional teams and external More ❯

broader company initiatives. User Channel Operation: Manage multichannel communications (email, push notifications, in-app messages, and product surfaces) with a clear understanding of each channel's purpose, strengths, and performance metrics. Experimentation & Optimization: Develop a testing roadmap, run A/B tests, and continuously optimize campaigns based on user behavior and performance insights. Contribute to conversion journeys and … upsell opportunities within the subscription funnel. User, Revenue & Dashboard Insights: Analyze CRM performance, user trends, and monetization metrics. Build dashboards to track lifecycle impact and surface actionable insights. Communicate findings clearly to stakeholders and translate them into scalable strategies. The skills you will need to be successful in the above: 8+ years of experience in CRM, including lifecycle marketing More ❯

with the Ecommerce and Digital Marketing Manager, you'll play a key role in maintaining the company website, updating product listings, supporting marketing campaigns, and helping to track online performance through regular reporting. Description of the role: Maintain and update website product listings, imagery, and descriptions to ensure accuracy and consistency across the site. Liaise with internal teams to … categorisation and website navigation to improve customer experience. Upload and manage SEO-friendly content such as blog posts and landing pages. Collect, analyse, and report on website and campaign performance data using analytics tools. Support in preparing regular reports to highlight key trends, insights, and areas for improvement. Collaborate with the marketing team and external agencies to deliver engaging … projects. Assist with general administrative and digital marketing tasks to support the wider team. About you: A genuine interest in digital marketing and ecommerce. Comfortable working with data and performance metrics. Excellent attention to detail and organisational ability. Strong written and verbal communication skills. Confident using Microsoft Office; experience with Shopify, Google Analytics, or email marketing tools is an More ❯

internal and external stakeholders across technical, commercial, and operational domains, and requires strong leadership in planning, governance, and project controls to manage dependencies, mitigate risks, and drive overall programme performance throughout the delivery lifecycle. Key Responsibilities Lead a multi-disciplinary team to deliver a complex system upgrade through the customisation and configuration of COTS products, applying structured programme management … and Agile leadership. Develop and maintain integrated project plans, applying robust controls to ensure delivery against agreed milestones, budgets, and performance metrics. Engage and manage senior stakeholders across the business and commercial partners to ensure effective collaboration and delivery assurance. Oversee resource planning and management to meet customer requirements, delivery schedules, and commercial targets. Identify and manage risks, issues … resolution and adherence to governance and change control processes. Take commercial ownership within a complex delivery environment, including budget forecasting, financial management, and contract oversight. Support vendor engagement and performance management, including the development and transition to fixed-cost contracts and Statements of Work. Facilitate Agile ceremonies and ensure adherence to Agile principles, using tools such as Azure DevOps More ❯

Norwich (Hybrid - Office based min 2 days per week) Reporting to: Digital Director The successful candidate will be a Hands-on Support Team Lead, overseeing Digital Support services ensuring performance against SLs, quality ticket handling and effective collaboration while acting as lead for digital training and familiarisation within the organisation. This will require you to investigate probable causes/… variety of events in a technical environment. ITIL Foundation (desirable) Demonstrated experience leading or mentoring technical staff. Excellent communication and documentation skills. Highly organised, process-oriented, and driven by performance metrics. Proactive in identifying issues, improving processes, and maintaining service quality. More ❯

staff on complex cases. Data, Reporting & Compliance Analyse EU customer and billing data to identify trends, risks, and opportunities for optimisation. Prepare and maintain accurate records, collection reports, and performance metrics. Ensure adherence to all applicable UK laws and regulations governing billing and collections. Implement and uphold internal controls to protect data and maintain confidentiality. About You Significant experience … mentor and support junior colleagues. Customer-focused with a solutions-driven mindset. Multi-lingual capability in both Romanian and English is essential. What's on Offer Competitive salary and performance-based bonus. Hybrid working patterns Opportunity to influence key process improvements within a respected global organisation. Supportive, collaborative team culture with scope for career progression. If you're a More ❯

a strategic M&A agenda across Europe and beyond. The Opportunity As Head of Commercial Finance, you will play a pivotal role in shaping the financial strategy and operational performance of this dynamic business area. Partnering closely with senior leadership, you will drive insight, control, and value creation to support Foxway’s ambitious growth objectives.Key responsibilities include: Leading budgeting … forecasting, and long-term financial planning across Recommerce C&E. Acting as a strategic business partner to commercial and operational teams, driving financial performance and efficiency. Supporting M&A projects — including financial modelling, due diligence, and post-acquisition integration. Develop and track KPIs (sales, margin, operational efficiency) relevant to the recommerce business model including sales and operational performance … management reporting, including monthly business reviews, board materials, and ad hoc analysis for strategic projects Support organisation in business related projects Enhancing management reporting, BI tools (Power BI), and performance tracking to enable informed decision-making. Developing scalable FP&A frameworks and processes to support continued international growth. About You You will bring curiosity, energy, and a strong commercial More ❯

cross-functionally with product, marketing, and customer success teams to ensure alignment and feedback loops. Reporting: Maintain accurate records in Salesforce and provide regular updates on pipeline, forecasts, and performance metrics. What You Will Have Proven track record in B2B sales, ideally within healthcare or SaaS. Experience selling into Primary Care or NHS organisations is highly desirable. Strong understanding … we're committed to enabling your growth personally and professionally Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success Online Learning Platform: SkillsHub - Learning at your fingertips, anytime from anywhere. You can access … matched contribution by the company Income protection insurance – Providing you with support and assistance when you need it most Recognition – Highlighting and rewarding the great work our people do Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self Making a Difference – we provide opportunities More ❯

Administer the setup of new hardware and software for new starters (along with ad hoc hardware/software set up across the business). * Monitor hardware, software, and system performance metrics. * Update computer software, as well as upgrading hardware and systems. * Maintain databases and ensure system security. * Provide technical support during new product/system implementations and internal change … as SharePoint, Jira or similar. * Exceptional ability to provide technical support and resolve queries. * Ability to determine IT needs and train end-users. * Experience in documenting processes and monitoring performance metrics. If you are looking for an exciting new challenge to play a pivotal role in a growing business please apply now. Modis International Ltd acts as an employment More ❯

providers and agencies where appropriate, and maintain accurate, up-to-date staff training records. Assist with workforce planning, rota management, and absence monitoring to ensure service continuity. Participate in performance management processes, including appraisals, supervision, and ongoing support for staff development plans. Foster a positive, inclusive working environment and promote team cohesion and staff wellbeing. Provide administrative and organisational … maintenance of clinical and administrative IT systems e.g. EMIS Support staff with IT queries and training needs. Assist with data quality and reporting for QOF, Enhanced Services, and other performance metrics. Patient Services and Communication Support the management of complaints, incidents, and feedback. Liaise with patients, healthcare professionals, and external agencies professionally and efficiently. Promote excellent patient care and More ❯

take ownership of reporting and tracking across the entire sales process, from top of funnel demand generation to orders closed. Your work will give the business clear visibility of performance at every stage, helping to shape scalable sales practices that drive predictable results while unlocking greater efficiency and improved performance As a systems-thinker, you'll enjoy continually … to life and keep revenue operations aligned. By reducing friction in the sales cycle, you'll enable our commercial team to focus on what they do best, unlocking increased performance and enabling the consistent delivering of results. You'll also play a key role in setting the team up for success, from onboarding and training SDRs, Regional Account Managers … a deep understanding of their roles, regions and challenges along with understanding what is working well and not and why. Work with senior management to define the key business metrics, and implement them alongside data-driven insights to strengthen core areas of the sales go-to-market strategy Responsibilities Own revenue reporting and tracking of sales metrics for More ❯

managing the sales process from introduction to close, and providing an excellent customer experience. This position suits individuals who are self-motivated, confident communicators, and enjoy working in a performance-driven environment. Key Responsibilities: Identify and engage new SME clients through outbound and inbound sales activity. Present and promote payment solutions tailored to each client's needs. Negotiate pricing … and contractual terms to ensure win-win outcomes. Maintain accurate records in the CRM system, tracking pipeline and performance metrics. Build long-term relationships with merchants, ensuring high levels of satisfaction and repeat business. Stay up to date with industry trends, competitor offerings, and regulatory requirements. Qualifications and Experience Experience selling card payment or merchant services is a must More ❯