151 to 175 of 237 Problem Management Jobs in the UK excluding London

ownership of problems and requests as well as the ability to work in a pressurised environment. – Have a systematic, disciplined and analytical approach to problem solving with the ability to prioritise own workload within demanding schedules. – Have a full understanding of the roles for change control and acceptance testing …/large organisation – Have great technical knowledge, understanding and experience of systems and applications used in an operational technology environment – Experience of incident and problem management and implementing technical change using a change management process – Strong collaboration skills, with a demonstrated ability to work well as part ...

ownership of problems and requests as well as the ability to work in a pressurised environment.- Have a systematic, disciplined and analytical approach to problem solving with the ability to prioritise own workload within demanding schedules.- Have a full understanding of the roles for change control and acceptance testing …/large organisation- Have great technical knowledge, understanding and experience of systems and applications used in an operational technology environment.- Experience of incident and problem management and implementing technical change using a change management process- Strong collaboration skills, with a demonstrated ability to work well as part ...

RESPONSIBILITIES Install, monitor, maintain, support, and optimize all production server hardware and software. Provide technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors … code tooling. Experience participating in or running incident bridges. Customer focus, with a passion for delighting customers. Experience in cloud technical support, operations, incident management is preferred, but not required. Demonstrate ability to quickly learn new technical disciplines and then train others. #J-18808-Ljbffr ...

Network and Infrastructure services, ensuring stability, availability and performance Provide strong technical leadership across enterprise network, compute, storage, and infrastructure platforms Lead BAU service management, incident resolution and problem management Drive delivery of infrastructure programmes and projects Support technology transformation initiatives and roadmap delivery Manage suppliers ...

resolution, ensuring colleagues receive timely support while maintaining high levels of customer satisfaction. This is a varied role that combines reactive support with proactive problem-solving. You'll monitor and identify potential issues before they impact users, contribute to the ongoing improvement of services and processes, and support … Create and maintain user guidance, technical documentation and knowledge resources. Promote technology best practices, including security, backups and safe usage. Support asset, incident and problem management activities. Build strong relationships with colleagues across the organisation to deliver excellent customer service. A little more about what we're looking ...

Southampton - onsite 2-3 days per month Salary: up to £52,000+ on-call + excellent benefits Skills: Azure IaaS, Azure subscriptions, Azure tenant management, Azure networking, storage, virtual machines, resource groups, governance, PowerShell, Azure Automation, Microsoft Entra ID, Conditional Access, Microsoft 365 We are looking to recruit … Azure infrastructure services including virtual machines, storage accounts, networking, DNS, web apps, application gateways and load balancing Support Azure governance, access control, security, cost management and operational best practice Act as a senior technical specialist across Azure and Microsoft cloud services Design, implement and support secure, scalable Azure cloud ...

Oxford (onsite 2 - 3 days a MONTH) Salary: Up to £52,000 (+ on call, excellent benefits) Skills: Azure IaaS, Azure subscriptions, Azure tenant management, Azure networking, storage, virtual machines, resource groups, governance, PowerShell, Azure Automation, Microsoft Entra ID, Conditional Access, Microsoft 365 We are looking to recruit … Azure infrastructure services including virtual machines, storage accounts, networking, DNS, web apps, application gateways and load balancing Support Azure governance, access control, security, cost management and operational best practice Act as a senior technical specialist across Azure and Microsoft cloud services Design, implement and support secure, scalable Azure cloud ...

enhanced solutions. Work with the Technical Infrastructure Manager and the wider Schools ICT Support Service to identify upcoming projects, assist in the management of the project and coordinate, align and manage resources to ensure successful project delivery. Support and contribute to service improvement activities and initiatives. Conduct performance management … sharing and skills transfer. Maintain effective relationships with all technical and support staff to ensure systems and information requirements are specified and delivered. Provide management information, as required, and collaborate with key stakeholders regarding operational performance. Develop, review and maintain service plans, polices, processes and procedures. Support and contribute ...

looking for someone with experience across areas such as: Microsoft 365 and Exchange Online Entra ID/Active Directory Intune and device management Windows support VMware/VDI Networking and troubleshooting Firewalls and switches Backup technologies Infrastructure troubleshooting and problem management Experience with Palo Alto, Juniper, Veeam … NinjaOne and Autopilot would be advantageous. Desirable ITIL knowledge or certification. ISO 27001 experience. Experience within a regulated environment. Understanding of incident, problem and change management. Experience working on infrastructure transformation projects. The Recruitment Process The process includes a practical technical assessment, giving you the opportunity to demonstrate ...

Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors … Compute, Virtualization and Troubleshooting Experience participating in or running incident bridges. Customer focus, passion for delighting customers. Experience in cloud technical support, operations, incident management is preferred, but not required. Demonstrate ability to quickly learn new technical disciplines. #J-18808-Ljbffr ...

complex mainframe environment Perform VTAM PU/LU updates (Additions, Deletions, Changes) including Enterprise Extenders (EE) Implement AT-TLS rules (digital certificate management). Configure and manage IPSEC policies (permit/deny rules, VPN- ipsec tunnels) Trace, Debug and Error Analysis Communicate regularly with technical, applications and operational staff … related software and protocols. Understanding of network security disciplines (IPSec, TLS/SSL, certificates, etc) and how they relate to file transmission. Experience of problem management from initial diagnosis through to resolution. Understanding of the Change Management process. Ability to customize and manage secure ...

Identify, log and categorise operational communications incidents, ensuring accurate information capture and timely escalation to senior engineers, suppliers or on-call support. Support incident management activities for live operational communications issues, including assisting with diagnostics, restoration actions and communication updates. Assist with major incident support, ensuring accurate logging, status … Assist with service continuity and resilience activities, including backup checks, failover validation and reporting on system readiness for major incidents. Support device and asset management processes for operational communications equipment (e.g. radio devices), ensuring records are accurate, auditable and up to date. Maintain and update operational communications documentation, including ...

measures. Lead major incidents and senior customer escalations, ensuring effective resolution, clear communication, robust post-incident review and measurable follow-through. Strengthen incident, problem and change management. Own effective service transition from Implementation into BAU Support. Partner with Customer Success and other customer-facing teams to ensure joined … customer outcomes and clear ownership of escalations. Improve knowledge management and self-service, using tooling and automation to improve support quality and efficiency. Use data and insight to understand trends and risks. What we are looking for Proven experience leading multiple B2B software or application support teams. Evidence ...

measures. Lead major incidents and senior customer escalations, ensuring effective resolution, clear communication, robust post-incident review and measurable follow-through. Strengthen incident, problem and change management. Own effective service transition from Implementation into BAU Support. Partner with Customer Success and other customer-facing teams to ensure joined … customer outcomes and clear ownership of escalations. Improve knowledge management and self-service, using tooling and automation to improve support quality and efficiency. Use data and insight to understand trends and risks. What we are looking for Proven experience leading multiple B2B software or application support teams. Evidence ...

measures. Lead major incidents and senior customer escalations, ensuring effective resolution, clear communication, robust post-incident review and measurable follow-through. Strengthen incident, problem and change management. Own effective service transition from Implementation into BAU Support. Partner with Customer Success and other customer-facing teams to ensure joined … customer outcomes and clear ownership of escalations. Improve knowledge management and self-service, using tooling and automation to improve support quality and efficiency. Use data and insight to understand trends and risks. What we are looking for Proven experience leading multiple B2B software or application support teams. Evidence ...

/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills … Senior SRE Squad Lead include: Experience leading, supporting and developing engineers, including line management or strong mentoring experience. Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders. Experience of working with cloud platforms such as AWS, Azure ...

/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills … Senior SRE Squad Lead include: Experience leading, supporting and developing engineers, including line management or strong mentoring experience. Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders. Experience of working with cloud platforms such as AWS, Azure ...

/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills … Senior SRE Squad Lead include: Experience leading, supporting and developing engineers, including line management or strong mentoring experience. Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders. Experience of working with cloud platforms such as AWS, Azure ...

/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills … Senior SRE Squad Lead include: Experience leading, supporting and developing engineers, including line management or strong mentoring experience. Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders. Experience of working with cloud platforms such as AWS, Azure ...

/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills … Senior SRE Squad Lead include: Experience leading, supporting and developing engineers, including line management or strong mentoring experience. Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders. Experience of working with cloud platforms such as AWS, Azure ...

Remote Access services, ensuring proactive identification and resolution of issues. Incident handling and service restoration for Citrix, AOVPN, Zscaler Clientless, and supporting infrastructure. Change management, implementation, and deployment activities within live production environments, adhering to change control processes. Problem management, root cause analysis, and implementation of permanent … Ensuring all Remote Access platforms remain secure, compliant, and free from vulnerabilities through regular security reviews and remediation activities. System monitoring, performance analysis, capacity management, and optimisation of Remote Access services. Operating system, application, and security patching across Citrix and Remote Access infrastructure. Maintenance and continual refinement of operational ...

Remote Access services, ensuring proactive identification and resolution of issues. Incident handling and service restoration for Citrix, AOVPN, Zscaler Clientless, and supporting infrastructure. Change management, implementation, and deployment activities within live production environments, adhering to change control processes. Problem management, root cause analysis, and implementation of permanent … Ensuring all Remote Access platforms remain secure, compliant, and free from vulnerabilities through regular security reviews and remediation activities. System monitoring, performance analysis, capacity management, and optimisation of Remote Access services. Operating system, application, and security patching across Citrix and Remote Access infrastructure. Maintenance and continual refinement of operational ...

change and build a rewarding career that makes a real difference to our organisation and the communities we serve. About the role As Incident & Problem Manager, you will play a critical leadership role in ensuring the reliability,resilienceand performance of digital services across Wiltshire Police. You will lead … services that support frontline policing, protect operationalcontinuityand enable the delivery of modern digital policing. What you will be doing Lead the end-to-end management of incidents, major incidents and problems, ensuring rapid service restoration and minimal operational disruption. Act as the incident commander during major incidents, coordinating technical ...

develop in-house applications that will become part of the technology platform for the business. The ideal candidate will also design storage tools on problem management and preventive maintenance (alert and capacity management). Additionally, the candidate needs to understand storage virtualization, automation, storage provisioning, distributed … environments (Azure/AWS/Google) is highly desirable but not required. Understanding of Client/Server, Scale-out architectures, virtualization, performance, and capacity management strongly preferred. Effective troubleshooting skills across O/S, network, and storage. Knowledge in the following vendor products is preferred but not required: NetApp ...

Code, ensuring secure-by-default, supportable and scalable outcomes. Administer Entra ID, Microsoft 365 and hybrid identity, including RBAC, PIM, Conditional Access, group management and privileged account governance to reduce attack surface and enforce least privilege. Own Azure DevOps and GitHub pipelines, repositories, automation and certificate provisioning to deliver … resilient cloud platforms enable engineering, manufacturing and commercia l in a high-performance environment. Awareness of cloud governance, FinOps, ITIL change/incident/problem management and data classification. Strong hands-on Azure engineering across compute , networking ( vNET/gateways), storage, AVD and platform services. Entra ID/ ...