401 to 425 of 762 Service Delivery Jobs in the UK excluding London

of clinical operations. In addition, the Clinical Information and Data Executive will support the Charity in making data-driven decisions by collecting, analysing, and reporting on data related to service delivery, impact, and organisational performance. The role will ensure data integrity, support monitoring and evaluation, and contribute to strategic planning and to support with the communication of the … Charity is an independent health care provider and is rated outstanding by the Care Quality Commission (CQC). We are responsible for delivering a pre-hospital emergency helicopter led service across the Midlands Region we proudly serve the diverse communities of Gloucestershire, Herefordshire, Shropshire, Staffordshire, Worcestershire and the West Midlands. Midlands Air Ambulance Charity (MAAC) is the largest Air … a population of nearly seven million over six counties. We are an established healthcare provider with over three decades of experience. Our core organisational divisions include: Emergency critical care service our three airbases play a pivotal role in delivering rapid critical prehospital emergency medical care, by ensuring that residents across the Midlands region have access to a network of More ❯

benefits, employee ownership profit sharing and free parking. You will be consulting with 10-20 corporate companies with a diverse range of complexity and manage the development, production and delivery of data sets providing specific services to financial organisations. Main Duties for the Data Analyst : Ensure high levels of personal professionalism and responsibility with a total regard for data … security Establish strong and effective relationships with clients and maintain excellent service delivery by gathering, collating and analysing data Design, specify, build, communicate, develop and propose Excel data sets in collaboration with colleagues and clients Build an understanding of the market landscape including competitor information, customer/market data, technological developments, regulatory changes and political pressures Utilise market … the role is office based Benefits: Annual discretionary bonus scheme up to 5% of basic salary 26 days’ holiday + Bank Holidays. Basic holiday allowance increases with length of service to a maximum of 33 days after 10 years. Option to buy up to an additional 10 days as part of holiday buy/sell scheme BUPA Income protection More ❯

building a new in-house IT Transformation Team to drive change in the way we use business applications and data. Join us and play your part in improving efficiency, service delivery, data excellence and all customer and stakeholders expectations. About you You will own the people side of IT systems and data transformation, playing a key role in More ❯

building a new in-house IT Transformation Team to drive change in the way we use business applications and data. Join us and play your part in improving efficiency, service delivery, data excellence and all customer and stakeholders expectations. About you You will play a pivotal role in supporting the effective use, maintenance, implementation and improvement of business More ❯

and take proactive steps to improve system performance. Ensure compliance with data protection, privacy regulations, and security standards. Collaborate with product owners to influence roadmaps and future developments. Support service delivery by managing incidents and problems to minimise business impact. Main Skills Needed: Experience in AWS and Azure environments. Strong knowledge of telephony and call centre technologies, ideally More ❯

Bedford Our client is looking for an exceptional individual to join their expanding team in a newly created role focused on enhancing capacity, improving efficiency, and optimising service delivery across the business. Although this isn't a hands-on technical position, a solid understanding of technical concepts and terminology is essential. Youll be responsible for assessing and triaging … incoming service requests with a technical lens, asking the right questions, gathering critical information, and ensuring progress is maintained. This is a dynamic, fast-paced role that requires outstanding organisational skills, excellent customer service, solid IT capabilities, and the ability to remain calm under pressure. Youll enjoy collaborating with both engineers and customers, be confident in managing multiple … priorities, and thrive in an environment thats continuously evolving and embracing digital tools to enhance performance and service delivery. The Role: +Respond to customer enquiries, triaging and prioritising each request by gathering key technical details to assess urgency, scope, and ensure an appropriate and timely response. +Optimise service engineer schedules by leveraging KPIs to enhance efficiency in route More ❯

seamless device and application experience. Playing a key role in high-priority incident resolution and root cause analysis, ensuring continual improvement. Championing new technologies, tools, and methods that improve service delivery. We’d love to hear from you if you have: Proven experience managing enterprise-scale Azure and M365 platforms. A passion for innovation, automation, and technical problem-solving. More ❯

employees in more than 100 locations worldwide, this is a fantastic opportunity to join a respected organisation known for its people-first culture, commitment to innovation, and high-quality service delivery. The Role As an Information Security Consultant , you’ll play a key role in enhancing the organisation’s cyber resilience. You'll provide expert support across Microsoft More ❯

employees in more than 100 locations worldwide, this is a fantastic opportunity to join a respected organisation known for its people-first culture, commitment to innovation, and high-quality service delivery. The Role As an Information Security Consultant , you'll play a key role in enhancing the organisation's cyber resilience. You'll provide expert support across Microsoft More ❯

and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced, desk-based environment and is passionate about delivering excellent client experiences. As a key part of our account management function, you will … be responsible for nurturing existing client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support.* Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction.* Identify upselling and … and effective resolutions.* Support contract renewals, negotiate pricing where required, and ensure client retention.* Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting.* Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced, desk-based environment and is passionate about delivering excellent client experiences. As a key part of our account management function, you will … be responsible for nurturing existing client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. * Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. * Identify upselling and … and effective resolutions. * Support contract renewals, negotiate pricing where required, and ensure client retention. * Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting. * Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

The IT Operations Manager will oversee IT service management, focusing on Azure and cloud solutions, to ensure smooth operations within the energy and natural resources sector. This role is based in London and offers the opportunity to lead critical technology initiatives in a hybrid working environment. Client Details Our client is a well-established organisation within the energy and … natural resources industry. Description Drive continuous improvement initiatives within the IT operations team. Key Responsibilities: End User Services: Oversee service providers to ensure timely delivery of IT services within agreed SLA levels. Manage IT Infrastructure: Oversee the maintenance, upgrade, and management of all IT systems, including hardware, software, networks, and servers. Microsoft 365: Oversee and work alongside service integrators to implement the full Microsoft stack. Microsoft Azure: Lead cloud-first strategy and ensure all Microsoft Azure services are maintained and available as per business requirements. Service Management: Ensure the delivery of high-quality IT services, including incident management, problem resolution, and service requests. Security and Compliance: Implement and maintain security protocols to protect company More ❯

for someone who thrives in fast-paced, data-driven environments and has a passion for strategic resource planning and operational excellence. Key Responsibilities: Lead, plan, and coordinate the operational delivery of a 400+ annual inspection programme. Allocate and schedule resources using established planning criteria and deployment principles. Oversee day-to-day execution of the inspection plan, ensuring smooth delivery … goals are met. Maintain and manage complex datasets using advanced Excel skills. Leverage Power BI to produce dashboards, insights, and reports. Collaborate with senior stakeholders to align scheduling with service delivery priorities. Identify risks and provide strategic advice to leadership teams. Support programme governance with accurate and timely management information. Essential Skills & Experience: Degree-level education and/ More ❯

Support Manager - Hemel Hempstead (Hybrid) Are you a dynamic leader with a passion for outstanding customer service? Ready to take charge of a high-performing team and make a real impact? If so, this is your chance to lead, inspire, and drive excellence in a forward-thinking organisation. We're looking for an experienced Support Manager to join our … UK Customer Success Office in Hemel Hempstead. This pivotal role puts you at the heart of our customer experience, where your leadership will shape the future of service excellence. What You'll Be Doing As our Support Manager, you'll oversee daily support operations, ensuring every customer interaction is smooth, effective, and memorable. Your responsibilities will include: Leading, mentoring … a hands-on, strategic role ideal for someone who thrives in fast-paced environments and loves delivering measurable results. What You'll Bring Proven experience leading customer support or service delivery teams in a fast-paced, customer-focused environment. Strong background in ERP systems, ideally including Intact iQ or similar platforms. In-depth understanding of ERP architecture and More ❯

is a full-time permanent post (37 hours) based in NHS Lothian. Base/Location: Westport (Hybrid working). The main purpose of this post is to support the delivery of the HISES portfolio by managing innovation testbed projects through forming collaborations with industry, NHS, academic and third sector partners. The post holder will be part of the HISES … UK or similar body, and provision of testbeds for industry partners and life science companies. We are looking for a highly motivated, innovative, and ambitious person to support the delivery of transformational and innovative change. The post holder will be a part of the core regional team based in NHS Lothian and will support this exciting programme of work. … the NHS Scotland Innovation Programme, be able to influence others, and be able to develop and maintain effective working relationships with senior managers, project stakeholders, and with third party service providers from across Scotland and beyond. The post requires considerable experience and awareness of service delivery in the NHS and with that the ability to work with More ❯

Account Manager £30,000 - £35,000 Malvern Role Overview You will be working for a specialist IT service provider, with strong social and environmental values. Helping large businesses to manage mobile devices, mobile connectivity and support for their end-users. You will be reporting to the Account Team Manager, managing a portfolio of customers and ensuring smooth and efficient … delivery of services to support the business. You will play a vital role in expanding the Service Delivery Team. Key Responsibilities Operate as the first point of contact for a portfolio of customers, building and nurturing strong, long-term relationships through regular meetings and consistent engagement. Implement and maintain customer engagement plans, including periodic virtual (Teams) reviews … resolution, actions deriving from customer engagement. Act as the escalation point for customer issues raised by the first line customer support team, ensuring prompt and effective resolution. Drive continuous service improvement initiatives by leveraging data and customer feedback. Support the seamless onboarding of new customers and the introduction of new services for existing clients. Work with the Account Team More ❯

cloud, automation, and data Introducing structure and clarity to a complex, creative environment with a wide-ranging tech stack Establishing engineering excellence across CI/CD, architecture, testing, and delivery frameworks Leading transformation across people, processes, and technology in a business where change is constant Researching the introduction of AI for automation This is a chance to build a … up, in an environment with the ambition, scale, and executive support to back it. What You’ll Bring You’re a proven engineering leader who’s transformed teams, led delivery, and built clarity out of complexity. You balance technical depth with product insight and people leadership and you’re at your best in high-growth, ambiguous, fast-paced environments. … We’re looking for someone who has: A strong software engineering background, with credibility at both technical and strategic levels Demonstrated ability to drive process improvement, build delivery culture, and manage through ambiguity Emotional intelligence, resilience, and the ability to lead across matrixed, culturally diverse teams Led engineering functions of 40+ people, ideally across multiple geographies or business lines More ❯

cloud, automation, and data Introducing structure and clarity to a complex, creative environment with a wide-ranging tech stack Establishing engineering excellence across CI/CD, architecture, testing, and delivery frameworks Leading transformation across people, processes, and technology in a business where change is constant Researching the introduction of AI for automation This is a chance to build a … up, in an environment with the ambition, scale, and executive support to back it. What You’ll Bring You’re a proven engineering leader who’s transformed teams, led delivery, and built clarity out of complexity. You balance technical depth with product insight and people leadership and you’re at your best in high-growth, ambiguous, fast-paced environments. … We’re looking for someone who has: A strong software engineering background, with credibility at both technical and strategic levels Demonstrated ability to drive process improvement, build delivery culture, and manage through ambiguity Emotional intelligence, resilience, and the ability to lead across matrixed, culturally diverse teams Led engineering functions of 40+ people, ideally across multiple geographies or business lines More ❯

cloud, automation, and data Introducing structure and clarity to a complex, creative environment with a wide-ranging tech stack Establishing engineering excellence across CI/CD, architecture, testing, and delivery frameworks Leading transformation across people, processes, and technology in a business where change is constant Researching the introduction of AI for automation This is a chance to build a … up, in an environment with the ambition, scale, and executive support to back it. What You’ll Bring You’re a proven engineering leader who’s transformed teams, led delivery, and built clarity out of complexity. You balance technical depth with product insight and people leadership and you’re at your best in high-growth, ambiguous, fast-paced environments. … We’re looking for someone who has: A strong software engineering background, with credibility at both technical and strategic levels Demonstrated ability to drive process improvement, build delivery culture, and manage through ambiguity Emotional intelligence, resilience, and the ability to lead across matrixed, culturally diverse teams Led engineering functions of 40+ people, ideally across multiple geographies or business lines More ❯

lead a team of SOC Analysts while performing advanced investigations and, when required, first-line triage to maintain queue health and SLA compliance. You are responsible for high-quality service delivery through detailed analysis, evidence-led response actions, and operational leadership. In addition to handling escalated alerts, you provide line management, oversee ticket quality, contribute to training and … onboarding, and drive continual improvement. You work core business hours with participation in the on-call rota, ensuring consistent service support for customers and operational continuity across teams. Key Responsibilities • Incident Investigation and Response - You take ownership of escalated incidents, performing detailed investigations and, when necessary, stepping into first-line triage to guarantee prompt alert handling and escalation. • Team … team members, and coordinate internal training to drive skill development and reinforce SOC best practices. • Continual Improvement - You identify opportunities to optimise workflows, enhance detection logic, and contribute to service-improvement initiatives across the SOC, including backlog reduction, knowledge-base expansion, and feedback loops from lessons learned. • Customer Communications - You provide timely incident updates and lead bridging calls with More ❯

job for you. We have a vacancy for an Identity and Access (IDAM) Manager, based within our Business Support Team function. The team is responsible for the successful operational delivery of IDAM Products and Services. This includes the management of Identities of CBS colleague and provision of solutions to support third party access to CBS resources. Reporting to the … Senior Service Operations Manager the successful candidate will own the development and operation of Identity and Access management products and services across the building society. You will work cross functionally with senior stakeholders and business colleagues to define and implement how the service responds to the strategic needs of the Society and to implement new functionality which supports … long-term business goals that comply with the required security regulations.. You will work closely with senior stakeholders across the organisation to align IDAM services with strategic priorities, manage delivery through agile product practices, and ensure the right outcomes are achieved. This includes building and managing a product backlog, prioritising initiatives, and ensuring IDAM services evolve to meet the More ❯

from you. The role and what youll be getting up to on a day-to-day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. As the Onsite Engineer, your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/… installations, as well as basic network/server troubleshooting and administration. Your knowledge of End User Compute technologies will be critical to this role through our Device Lifecycle Management service where you will build and deploy Laptops, Desktops, Mobile Phones, and other specialist use equipment across the customer estate. This will include travel to various other customer locations. You … and work unsupervised. Assesses risks effectively and the implications of your actions/advice to Littlefish and the customer. Prioritises tasks to achieve SLAs. Desirable: Working within a Managed Service Prover (MSP) What can we offer you? Referral Bonus Earn £1000 when you refer a friend to join us! Endless Learning Get access to Linked In Learning with over More ❯

from you. The role and what youll be getting up to on a day-to-day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. As the Onsite Engineer, your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/… installations, as well as basic network/server troubleshooting and administration. Your knowledge of End User Compute technologies will be critical to this role through our Device Lifecycle Management service where you will build and deploy Laptops, Desktops, Mobile Phones, and other specialist use equipment across the customer estate. This will include travel to various other customer locations. You … and work unsupervised. Assesses risks effectively and the implications of your actions/advice to Littlefish and the customer. Prioritises tasks to achieve SLAs. Desirable: Working within a Managed Service Prover (MSP) What can we offer you? Referral Bonus Earn £1000 when you refer a friend to join us! Endless Learning Get access to Linked In Learning with over More ❯

Service Support Lead Sevenoaks £25k plus benefits 25 days holiday Hybrid working Purpose of the Role The Service Support Lead is the day-to-day manager of the Service Desk, ensuring all support cases are handled efficiently, SLAs are met, and customers receive timely updates. Acting as a first step into management, the role provides leadership to … engineers while supporting the Service Desk Manager with escalations, improvement projects, and long-term service development. This position combines operational responsibility with strategic input, offering the opportunity to directly shape customer experience and team performance. Key Responsibilities Manage all day-to-day service desk operations, ensuring cases are handled promptly and SLAs are achieved. Monitor and manage … workloads, case queues, phone lines, and dashboards to maintain service performance. Provide leadership, direction, and support to engineers, ensuring quality and consistency of service delivery. Act as escalation point for customer issues, critical incidents (P1s), and vulnerability triage. Oversee shift management, ensuring appropriate cover and resource allocation. Carry out regular quality checks on cases, ensuring high standards of More ❯

the Infrastructure Engineer: Working across global teams to design, develop, and maintain secure cloud services Working across projects, systems maintenance, and support Collaborating with internal stakeholders to improve IT service delivery and system availability Leading infrastructure upgrades and Azure-based deployments Driving automation, performance, and scalability across a diverse technical environment As the Infrastructure Engineer, you will have … delivering cloud-focused IT projects Azure architecture, design, and security knowledge Windows Server 2016+, O365, SharePoint, Exchange experience Scripting and automation knowledge (PowerShell, Bash, etc.) Firewall, VPN, and secure service edge understanding Excellent communication skills and the ability to translate tech deliverables Benefits: 25 days holiday + bank holidays Enhanced pension Private healthcare Hybrid working Paid qualifications and certificates … position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in More ❯