401 to 425 of 545 Service Delivery Jobs in the UK excluding London

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities, supporting … developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data is clear and serve ...

teams to ensure services are delivered efficiently. Liaise with external vendors and maintain effective working relationships. Help improve processes and identify opportunities to enhance service delivery and customer satisfaction. About You We're looking for someone who is: Highly organised with excellent attention to detail. A confident communicator … both written and verbal. Experienced in an administrative, project coordination, customer service, or client-facing role. Comfortable managing multiple priorities in a fast-paced environment. Proactive, solutions-focused, and able to work independently. Experience within IT services, MSP, or technical environments would be an advantage, but is not essential ...

shaping how support is delivered to a growing customer base. You will be responsible for improving processes and ensuring a consistently high standard of service across a complex technical environment. The role We are looking for a hands-on leader who thrives on bringing structure to busy operations, developing … previous experience leading a technical support team, who enjoys creating structure, improving processes, and developing high-performing teams. You will be passionate about delivering service, managing technical challenges, and driving operational excellence within a growing SaaS business. Previous experience leading a technical support or service desk team couple ...

core systems including operational workflows, integrations, reporting, customer tooling, and internal platforms. These systems play an important role in supporting day-to-day operations, service delivery, and business decision-making across the organisation. This role is ideal for someone who enjoys solving technical and operational problems, working across … development tools such as Claude Code and Cursor are already embedded into the teams workflow, and engineers are encouraged to use them to improve delivery efficiency while applying strong technical judgement. What Youll Be Doing Building and improving business-critical applications and internal systems Developing features across frontend ...

support the wider business with day-to-day administrative and operational tasks, helping to ensure the smooth running of internal processes and excellent customer service delivery. The role will also involve travelling to customer sites, so applicants must be able to drive. Role Key responsibilities include: Accurate data entry … line with company procedures Handling incoming calls and emails, providing professional customer support and routing enquiries appropriately Assisting with administrative tasks linked to service delivery, customer accounts, and day-to-day business operations Supporting colleagues with scheduling, communication, and general office coordination tasks Travelling to customer sites ...

students, and escalate to 2nd line as and when required To monitor the Trust helpdesk and respond to phone calls with outstanding customer service and communication Ensuring requests are dealt with quickly and efficiently, while prioritising tasks Changing staff and student passwords on various Trust systems when requested Assisting … CCTV queries when requested in a confidential manner To implement and promote the TMET policies and procedures relating to all areas of employment and service delivery To work in a confidential manner when handling data Maintain high professional standards of conduct, attendance and punctuality To be willing ...

Catterick. This is a fantastic opportunity to take on a varied and impactful role, working across a key estate where safety, compliance, and service delivery are paramount. The Role As a Mobile M&E Engineer, you will be responsible for delivering high-quality technical support and ensuring compliance … Risk Assessments and Method Statements (RAMS) Providing technical support to site teams, stakeholders, and supply chain partners Supervising and assessing skilled personnel Supporting project delivery and identifying improvement opportunities Advising on estate safety, compliance, and operational best practice Building strong working relationships across teams and stakeholders You will also ...

that's looking for a Cloud Support Engineer to play a key role across client support, cloud infrastructure, networking and day-to-day service delivery. You'll be working closely with experienced engineers and the Managing Director, supporting a variety of client environments across Microsoft cloud technologies, infrastructure … firewall issues Supporting infrastructure, security and endpoint technologies Acting as an escalation point for more complex technical issues Helping improve processes, documentation and service delivery Building strong relationships with clients and understanding their requirements Assisting with the coordination of engineering activities and internal projects What they're looking ...

Recruitment Consultant About VIQU At VIQU IT, we specialise in IT recruitment and consultancy, built on long-term relationships, honest delivery, and a genuinely collaborative approach. We're not a high-pressure, transactional recruitment business. Instead, we focus on creating meaningful connections between exceptional talent and leading organisations. This … responsible for identifying new business opportunities, developing strategic client partnerships, and becoming a trusted advisor within your market. Supported by an established delivery team, you'll focus on winning and growing accounts while ensuring clients receive an exceptional recruitment experience. Key Responsibilities Proactively win new business and build ...

with RSSC IT and Global WMS objectives Lead and develop the European WMS team across multiple countries Ensure high-quality support, incident management and service delivery for strategic WMS platforms Drive WMS implementations, upgrades and optimisation projects across Europe Build strong relationships with WMS vendors and external partners … similar solutions Familiar with EDI, APIs, integrations and application ecosystems Strong stakeholder management and communication skills in international environments Experienced in project and programme delivery within matrix organisations Fluent in English Willing to travel across Europe (approximately 15%) What We Offer Strategic leadership role with European scope and visibility ...

written and verbal communication skills, with the ability to engage confidently with senior stakeholders A customer-focused mindset with a commitment to high-quality service delivery Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software … membership and many more 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service Life Assurance, 4 times your annual salary Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway Invested ...

organisation based in Central Bristol. This is a hybrid role with 2 days per week onsite, offering flexibility. This role sits within an Agile delivery team focused on driving business efficiency, automation, and digital transformation, with a strong emphasis on the Microsoft Power Platform and Dynamics 365 ecosystem . … Provide support to business users and IT teams on Dynamics 365, Power Platform, and related development tools Manage and prioritise requests effectively, ensuring excellent service delivery to internal stakeholders Ideal background: Proven experience with Microsoft Dynamics 365 and Power Platform (Power Apps, Power Automate, Power BI) Experience ...

support, and more. Our client, a leading London-based technology and managed services provider, is hiring an Automation Engineer to help drive innovation across Service Desk operations and IT automation. This is an opportunity to join a business that is transforming enterprise connectivity, managed IT, and cybersecurity services through … modern fibre network and fully in-house delivery model. With a strong reputation for technical excellence, operational quality, and customer experience, the organisation continues to invest heavily in automation, infrastructure, and modern service delivery. As an Automation Engineer, you’ll play a key role in improving operational efficiency ...

Programme Director for the EnAble project to oversee significant operational improvements across Northern Ireland's education sector. You will lead projects that enhance service delivery to schools, ensuring effective use of resources while fostering collaboration among various stakeholders. This leadership role requires demonstrated experience in strategic project management ...

track record of securing and growing contracts within the public sector or housing sector. Strong commercial awareness with knowledge of contract structures, KPIs and service delivery models. Excellent communication and stakeholder management skills. Experience using CRM systems such as HubSpot, Salesforce, Dynamics or similar. Full UK Driving Licence. ...

Proven subject matter experience in P2P gained within an international business. Finance Shared Services expertise – we will consider captive/in-house or outsourced service delivery. Manufacturing sector experience would by highly advantageous. Ideally a qualified accountant or a highly experienced finance shared services professional. Strong business transformation skills ...

where necessary. You will also contribute to system development by helping to design, test and implement enhancements, ensuring our systems continue to support efficient service delivery. About You: You will have experience in a Business Systems Analyst, Systems Administrator or Applications Support role, with a strong understanding ...

where necessary. You will also contribute to system development by helping to design, test and implement enhancements, ensuring our systems continue to support efficient service delivery. About You: You will have experience in a Business Systems Analyst, Systems Administrator or Applications Support role, with a strong understanding ...

Payroll needs and develop requirements to ensure that the implementations are completed on time and to the highest quality Establish the plan and manage delivery of the client implementation project to ensure target dates are met Co-ordinate data migration, parallel and first live runs with the client … relevant internal teams Work with the service delivery team to ensure smooth handover to the business-as-usual team Developing and advising on bespoke financial reports, such as general ledger reports Supporting and developing more junior members of the team Preparing fee and budget details Skills and attributes ...

Payroll needs and develop requirements to ensure that the implementations are completed on time and to the highest quality Establish the plan and manage delivery of the client implementation project to ensure target dates are met Co-ordinate data migration, parallel and first live runs with the client … relevant internal teams Work with the service delivery team to ensure smooth handover to the business-as-usual team Developing and advising on bespoke financial reports, such as general ledger reports Supporting and developing more junior members of the team Preparing fee and budget details Skills and attributes ...

technical expertise will help drive informed business decisions and improve resident outcomes. Youll be joining a collaborative and motivated team that values high-quality service delivery, innovation and professional development. With a mix of home and office working, this opportunity offers flexibility alongside the chance to work … technical point of contact, providing guidance and insight to senior stakeholders Oversee and support a junior team member, helping to develop capability within the service area Ensure data accuracy and reporting integrity to support strategic decision-making Id love to speak to anyone who has: Experience within housing investment ...

potential clients to promote the business Ensure all clients understand the services on offer Proactively contacting clients to maintain a consistent high level of service delivery Provide detailed information and reports to line manager as and when required Daily liaison with other members of the team to provide … information and ensure that customers receive excellent customer service Advising on changes and trends in the marketplace and the activities of competitors Knowledge and skills: Proven track record of success in a competitive or sales based environment Experience of the powered access marketplace Excellent commercial skills Strong understanding ...

strong relationships with existing and prospective customers to support long-term growth. Develop strategic customer accounts and maximise commercial opportunities. Negotiate pricing, contracts and service agreements in line with commercial objectives. Manage and maintain an active sales pipeline through CRM systems, ensuring accurate forecasting and reporting. Collaborate closely with … operational teams to ensure customer expectations and service delivery standards are achieved. Support the achievement of revenue, margin and volume targets. Monitor market trends, competitor activity and industry developments to identify opportunities and risks. Represent the business at customer meetings, industry events, exhibitions and networking opportunities. Promote ...

Track satisfaction signals and proactively resolve risks to maintain a 95%+ retention rate. Account Profitability: Manage scope creep and align client pricing with delivery costs. Contract Compliance: Manage accurate documentation, client records, and timely renewals. Client Growth: Conduct QBRs, identify whitespace, and lead consultative upsell/cross-sell … relationship practices and log accurate data within the CRM. The ideal candidate will have: 3+ years in B2B tech/MSP Account Management or Service Delivery. Commercially Astute: Understands unit economics, gross profit margins, and ROI articulation. Client-Facing: Confident running strategic business reviews with stakeholders at all levels. ...

Cprvision is seeking a Client Services Director in Manchester to manage all aspects of service delivery, focusing on leadership and operational excellence. This role involves overseeing customer support, implementing ITSM practices, and leading professional services to align with customer needs and drive satisfaction. The ideal candidate will have … strong background in IT service management, be able to develop effective customer experience strategies, and promote a culture of collaboration and customer-centricity within the team. #J-18808-Ljbffr ...