401 to 425 of 892 Service Delivery Jobs in the UK excluding London

Laboratories International is the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to more than 475 jurisdictions worldwide. Why You Should Work Here Our employees are at the heart of everything we do, which is why they are our More ❯

Support the Radar Engineer in the configuration of the instrumentation radar to meet the task requirements. Support the Radar Engineer in the operation of the instrumentation radar. Support the Service Delivery Manager in the safe running of the Underwood Quarry site. General support activities. Behaviours Creative problem solver, with a hands-on mentality. Team player - keen to contribute More ❯

Windows 11-10 OS queries O365 Administration (SharePoint, OneDrive, Exchange) Group Policy (DNS/DHCP) Occasional on-site client visits when required Requirements: ESSENTIAL Previous experience in a Managed Service Provider (MSP) environment Strong knowledge of Active Directory Office 365 Admin & troubleshooting (security, user creation) Basic networking knowledge Experience with Group Policy, DNS, DHCP Full UK driving licence What … career progression opportunities This is a fantastic time to join a growing business that values its people, invests in their development, and maintains a strong client base through excellent service delivery. To apply, press apply now or send your CV to Gianluca @ circlerecruitment . com. Feel free to add me on LinkedIn or call me on for more information … Key words: MSP, IT Managed Service Provider, Microsoft Gold Partner, Windows Server, Active Directory London, Barnet, Enfield, Hertfordshire, North London, Networking, IT Support, 1st line, Helpdesk, service desk, infrastructure, Azure, Cloud, Office 365, VMware, Server Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else More ❯

About Ecolab Healthcare: Discover the combined impact of cutting-edge technology, real-time information, personally delivered service and best-practice training. Ecolab Healthcare delivers infection prevention solutions to ensure healthy environments for patients and healthcare providers. We provide solutions from hand and skin hygiene to patient and operating room environmental hygiene, leading to improved outcomes, operating efficiencies and increased … patient satisfaction. Ecolab - Bioquell's Rapid Bio-Decontamination Service ("RBDS") - A service operated by highly trained engineers giving customers the ability to decontaminate any room or building. Originally focused in the pharmaceutical market, this technology is now used in biotechnology, biomedical, bio-defence, military and, of course, healthcare where it is used to eradicate "superbugs" from hospitals. With … ensure the continuation of excellent customer service. Joining the team as an RBDS Technician you will be given full and extensive training on all aspects of our equipment and service ensuring that you are capable of delivering the decontamination service to our high standards (both of safety and customer service). Upon completion of the training period More ❯

Manager Location: Trident Office, Brighton (Office based ) Employment Type: Full-Time Driving Licence :A full UK driving license is required Salary : Competitive About Us Trident is a leading Managed Service Provider (MSP) with over 30 years of experience delivering tailored IT solutions to local businesses in the South of England. As a Microsoft Gold Partner we combine cutting-edge … seeking a proactive and client-focused Internal Account Manager to join our team. This role is pivotal in supporting Relationship Managers by co-managing client accounts and ensuring seamless service delivery. Acting as a primary daily point of contact for assigned clients, you will handle inquiries, manage communications, and coordinate with internal teams to meet client expectations. This role … Take ownership of client email requests, categorise and assign tasks, and escalate critical matters to Relationship Managers as necessary. Collaboration & Coordination : Work closely with internal teams to deliver seamless service and attend client meetings as required. Sales & Opportunity Development : Assist Relationship Managers in promoting Tridents products and services and identify growth opportunities within existing accounts. Administrative Support : Maintain accurate More ❯

complex customer inquiries across a range of technologies, including IT infrastructure, firewalls, and satellite antenna systems. Key Responsibilities: Customer Interaction: Manage and respond to customer inquiries efficiently, ensuring all service expectations and contractual obligations are met or exceeded. Technical Support: Deliver second-line support for technical issues across multiple platforms, including: Network Infrastructure: Troubleshoot routing and switching faults across … security measures, including firewall management and web traffic filtering. Network Monitoring: Proactively monitor system performance, investigate alarms, and issue outage reports, acting on high usage alerts to ensure optimal service delivery. Documentation & Reporting: Log all customer interactions accurately within Freshdesk and provide insights for process improvements. Continuous Learning: Pursue technical training on new products and services and share knowledge … with colleagues to enhance team capabilities. What We’re Looking For: Experience: A solid background in customer service, network operations, or technical engineering within the telecommunications or satellite sector. Work History: You must be able to provide a solid work history for the last 5 years to successfully navigate the MOD security clearance process. Technical Skills: In-depth knowledge More ❯

complex customer inquiries across a range of technologies, including IT infrastructure, firewalls, and satellite antenna systems. Key Responsibilities: Customer Interaction: Manage and respond to customer inquiries efficiently, ensuring all service expectations and contractual obligations are met or exceeded. Technical Support: Deliver second-line support for technical issues across multiple platforms, including: Network Infrastructure: Troubleshoot routing and switching faults across … security measures, including firewall management and web traffic filtering. Network Monitoring: Proactively monitor system performance, investigate alarms, and issue outage reports, acting on high usage alerts to ensure optimal service delivery. Documentation & Reporting: Log all customer interactions accurately within Freshdesk and provide insights for process improvements. Continuous Learning: Pursue technical training on new products and services and share knowledge … with colleagues to enhance team capabilities. What We’re Looking For: Experience: A solid background in customer service, network operations, or technical engineering within the telecommunications or satellite sector. Work History: You must be able to provide a solid work history for the last 5 years to successfully navigate the MOD security clearance process. Technical Skills: In-depth knowledge More ❯

business needs. Develop & Maintain Services: Create new applications and ensure existing services meet evolving needs. Leverage New Technologies: Integrate new digital tools to improve data analysis and security. Customer Service: Provide proactive support to enhance service delivery. Leadership & Supervision: Lead Team: Set targets, monitor performance, and support team development. Manage Resources: Deploy staff and resources efficiently to meet … innovation and supporting strategic decision-making. Join a forward-thinking team committed to continuous growth and development. Developer Analyst Lead - Benefits: Competitive salary 30 days annual leave for Professional Service Staff plus bank holidays and additional closure days over the Christmas period Automatic enrolment into the Local Government Pension Scheme Access to our Employee Assistance Programme (EAP) Discounts with More ❯

packages. Purpose : The purpose of this document is to explain the roles and responsibilities of the Client Services Project Manager (Contract) Roles and Responsibilities : Work closely with the Client Delivery Executives (CDE's) for new and existing clients to capture their requirements for all fit out works and general requests associated within their area of responsibility (AOR) Project Initiation … formulation. Update Client Fit out Schedule. Produce a high level project plan. Update Supplier Portals if applicable. Project Commencement: Review Project Requirements Raise Purchase Orders to Suppliers and confirm delivery Timescales. Production of design documentation as required for Internal and Client approval. Create a Scope of works and issue to supplier. Confirm Resource requirements and availability. Create a detailed More ❯

across the EMEA region. - Collaborate with legal teams and clients to define scope, budgets, timelines, and governance. - Promote and implement legal tech and AI/legal solutions to improve service delivery. - Act as a Solutions ambassador within practice groups, identifying opportunities for innovation. - Drive continuous improvement in legal processes, tools, and methodologies. - Partner with Innovation, AI, Business Development, IT More ❯

digital services to our residents. We are looking for a talented, creative and experienced Senior Web Developer to join our development team and help enhance our online presence and service delivery. This is a highly varied role giving the successful candidate the opportunity to work across multiple projects and at all stages of the software development lifecycle. Whilst focused More ❯

digital services to our residents. We are looking for a talented, creative and experienced Senior Web Developer to join our development team and help enhance our online presence and service delivery. This is a highly varied role giving the successful candidate the opportunity to work across multiple projects and at all stages of the software development lifecycle. Whilst focused More ❯

Role: Service Delivery Analyst Location: Fully Remote (Initial 1 Week Induction in Birmingham) Salary: £35,000 - £45,000 Network IT are looking for a Service Delivery Analyst, someone who has exceptional experience in a SOC (Security Operations Centre) interfacing into clients and customers to ensure high standards of service delivery within the SOC. The … opportunity for someone who is a Level 1 or Level 2 SOC Analyst who is looking to use their technical expertise from a top-down perspective to ensure efficient service delivery of our client's SOC environment. Responsibilities To operates as a customer service intermediary in between the technical SOC environment and our client’s customer base. … as a point of escalation for incident resolution. Build and maintain professional relationships/rapports with critical client stakeholders. Curate, design and present concise and information data in monthly service reports. Experience Required Previous Security Operation Centre/SOC experience. Knowledge of SOC tooling (SIEMs, EDRs – e.g. Sentinel, CrowdStrike, Defender). A knowledge and understanding of common SOC threats. More ❯

Customer Service Delivery Specialist Local role based in Portsmouth About Our Client This position is with a well-established organisation in the Technology & Telecoms industry. As a medium-sized company, it is committed to providing innovative solutions and maintaining strong relationships with its customers. Job Description The key responsibilities for the Customer Service Delivery Specialist role … are: Manage customer queries and resolve issues in a timely and professional manner. Coordinate with internal teams to ensure seamless service delivery. Maintain accurate records of customer interactions and transactions. Monitor service performance and identify areas for improvement. Provide updates to customers on the progress of their requests or issues. Assist in the implementation of new customer service processes. Contribute to maintaining a high standard of customer satisfaction. Adhere to company policies and regulatory requirements at all times. The Successful Applicant A successful Customer Service Delivery Specialist should have: Previous experience in a customer service or related role. Strong communication and problem-solving skills. Ability to multitask and work effectively under pressure. Good organisational More ❯

Hybrid - 1 or 2 days a week in Brighton office A rapidly growing telecommunications company is seeking a dedicated Service Delivery Coordinator to join the Operations team. This is a fantastic opportunity to be the face of the company, ensuring a seamless experience for customers from sales handover to service activation. As a Service Delivery … heart of the customer journey, managing communications and coordinating the provisioning of new services. You'll work closely with customers, carriers, and internal teams to ensure timely and accurate service delivery. Key Responsibilities: Validating customer orders and gathering essential information. Assisting with orders and liaising with carriers throughout the order lifecycle. Ordering equipment and services from key suppliers. Coordinating … Managing customer communications via email, phone, and video. Updating internal databases and handing over live services to support and accounting teams. Providing post-installation training to customers. Maintaining exceptional service for existing customers. Assisting with general office administration and phone queries. Key Skills: Customer-Focused: A genuine concern for customer satisfaction, demonstrated through clear communication and proactive actions. Organised More ❯

COMPLIANCE SERVICE DELIVERY MANAGER/OPERATIONAL IT COMPLIANCE Up to £100,000/Bonus/Car Allowance & Strong Staff Benefits SECURE has Strategically Partnered with a Multi-Award Winning, Software Based organisations. As an independently owned market leader, they are a major driving forces behind Innovative Development of Enterprise-Led Internet Technology. Success in this position with enable … Individuals, LGBTQ+ Community Members, Veterans & those from Diverse Socioeconomic Backgrounds. Searches: Compliance Manager/IT Compliance Manager/Operational Compliance Manager/IT Operations Manager/IT Manager/Service Delivery Manager More ❯

ICT Core Systems Service Manager Location: Gloucester/Cheltenham Contract: Permanent Salary: Up to £54,000 This role is responsible for managing and supporting the organisation's core systems, including the transition to their new platform. It involves overseeing service performance, ensuring system stability, and working closely with internal teams, suppliers, and stakeholders to deliver effective ICT services. … strategic direction and ensure alignment with organisational goals. Oversee the stability, efficiency, and availability of core systems. Support the transition to the new RMS platform. Collaborate with project and delivery teams to ensure smooth service integration. Engage with diverse stakeholders, partners, and suppliers. Provide expert consultation on service delivery and project implementation. What We're Looking … For: Proven experience in a Service Management role. Strong stakeholder management and communication skills. Experience working with external partners and suppliers. Ability to lead through change and manage complex service transitions. More ❯

Technical Delivery Manager £70,000 - 100,000 GBP Hybrid WORKING Location: Newcastle Upon Tyne, North East - United Kingdom Type: Permanent Role: Technical Delivery Manager Salary: £85,000 - £115,000 DOE Additional Package: 10% Bonus, Extensive Benefits Package Location: Newcastle upon Tyne Are you a Technical Delivery Manager looking for your next challenge? This is an exciting opportunity … to join a forward-thinking, customer-focused organisation at the forefront of IT service delivery and digital transformation. You'll be part of a collaborative, high-performing team that values innovation, ownership, and strong leadership. The environment is global, dynamic, and committed to continuous learning and improvement. As a Technical Delivery Manager , you'll play a vital … if you're passionate about technology, love solving problems, and excel at managing cross-functional teams while building trusted relationships with stakeholders at every level. Role Requirements: Lead IT delivery teams to provide reliable, high-quality technical services. Collaborate with customers and partners to design and deliver tailored solutions. Manage technical escalations, incidents, and troubleshooting with speed and precision. More ❯

This is a unique opportunity to join a thriving retail brand as they invest into their core functions, and are seeking to hire for an experienced IT Service Manager to join their Lincoln team. You will own all key areas of the IT Service function, taking responsibility for service transition and the best quality in delivery … its a fantastic place to build a career, and grow professionally within an environment that is collaborative, people-focused and meritocratic. Description As the successful candidate for the IT Service Manager position, you will be a critical part in the delivery of market-leading technology services across the organisation. You will ensure SLAs are consistently met and exceeded … driving a first-rate IT Service function for users, operating within an ITIL environment. Service Transition will be a central focus of the role, as the business are continuously looking to invest in best-in-class, high-quality services, and you will ensure smooth and seamless adoption of new services throughout the organisation as part of business critical More ❯

Select how often (in days) to receive an alert: Customer Delivery Manager Location: UK - Reading Job-ID: 213882 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team In short - we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into … Group Delivery for Customers and Service Management. We are responsible for consistently delivering high quality competitive Group Delivery services, delighting our customers, and ensuring services are being delivered against measures that matter around quality and innovation. What you'll do As a Customer Delivery Manager (In-life) you will be responsible for the delivery of … services to one or more Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility for the full scope of services on a smaller engagement or set of accounts. Within your area of responsibility, you will contribute to an effective governance model to manage the teams and More ❯

IT Service Integration Manager – Hybrid/Birmingham – Contract – Outside IR35 VIQU have partnered with an organisation based in the West Midlands, who are seeking an IT Service Integration Manager for an initial 6-month contract. Role overview: This IT Service Integration Manager role is pivotal to ensuring the successful integration of IT services, systems, and processes across … multiple business areas. The IT Service Integration Manager will safeguard operational continuity and ensure IT services align with strategic business objectives. You will: Lead the management and delivery of IT services at a senior level, ensuring alignment with strategic goals and organisational requirements. Oversee the integration of diverse IT systems, processes, and services. Work closely with third-party … suppliers and consultancies to ensure services are delivered to the required standards. Ensure all service requirements, contractual obligations, SLAs, and KPIs are met consistently. Prepare, plan, and execute transition and integration phases to maintain operational efficiency throughout. Key skills & experience: Proven experience in managing IT service integration during periods of significant change or transformation. Strong background in IT More ❯

Service Transition Lead ?? Cardiff (Hybrid Working) ?? £50,393 per annum + excellent benefits What You'll Do: Join a highly regarded organisation as a Service Transition Lead and play a pivotal role in ensuring the smooth introduction of new and evolving IT services into live environments. You'll be central to planning and coordinating the transition process, liaising … ll use your influencing skills to gain buy-in and ensure all elements of the change lifecycle are aligned with business needs. What You'll Bring: Proven experience in service transition within an IT service environment Strong understanding of ITIL service management processes (ITIL 4 Practitioner or equivalent essential) Background in working across project and service … organisation, and problem-solving abilities with excellent attention to detail Why You Should Apply: This is an opportunity to take ownership of a key function within a collaborative IT Service Delivery team. You'll work on meaningful projects, helping to shape the way new technologies and services are adopted. If you enjoy working in dynamic environments and have More ❯

Service Desk Analyst - £30,000 per annum - Leeds Principal IT are working with an industry leading and award-winning logistics company that are looking for a service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional … extensive knowledge covering all points below and has worked in a 1st/2nd line position for at least 2 years. Key Responsibilities: Providing support to internal staff via Service Desk portal & telephone. Accurate logging of incidents and service requests in the IT Service Management system. Diagnosing and resolving technical issues using remote support tools. Troubleshoot workstation … laptop, mobile phone, and printer issues. Providing clear communication on the status of requests to the requester. Ensuring the Service Desk tickets are continually up to date and being actively monitored and progressed through the system. Escalating incidents and service requests to management or third-party suppliers to ensure service level agreements (SLAs) are met. Escalating issues More ❯

Select how often (in days) to receive an alert: Service Architect Location: UK - Mobile England Job-ID: 214179 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team At Computacenter, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success … and treating everyone with respect. Our focus is on putting customers first, keeping our promises, and considering long-term sustainability in all our decisions. We are looking for a Service Architect to join our Customer Service Design function. The Customer Service Design (CSD) team architects all of Computacenter's Managed Services Customer opportunities, delivering market-leading service solutions across our core capabilities within Lifecycle, Workplace, and Enterprise. Our Service Architecture group is aligned with our portfolio and provides detailed service design and commercial constructs to meet customer needs. The dynamic team is located across Europe and India and brings a wealth of experience and a wide range of skills. As part of the Service More ❯

We're recruiting a Customer Service Manager (CSM) for a fast-paced customer-centric business. This leadership role oversees the day-to-day operations of the Service Desk, ensuring customers receive outstanding support and care while continually improving service levels and team performance. The ideal candidate would have; Proven leadership in customer service or service desk environments, with experience managing teams, coaching team leads, and continuously raising the bar for what "good" looks like in service delivery. Strong focus on performance and accuracy , able to track and report on KPIs, manage high ticket volumes, and ensure quality assurance across all channels while meeting SLAs. Passionate about developing people , especially in professional communication-skilled … with the ability to plan ahead, identify improvement opportunities, and present clear data-driven insights to senior leadership. This is a great opportunity to lead a growing team, drive service excellence, and make a visible impact in a collaborative and high-performance environment. ACS are recruiting for a Customer Service Manager . If you feel that you have More ❯