Camberley, Surrey, United Kingdom Hybrid / WFH Options
North SP Group Limited
packages. Purpose : The purpose of this document is to explain the roles and responsibilities of the Client Services Project Manager (Contract) Roles and Responsibilities : Work closely with the Client Delivery Executives (CDE's) for new and existing clients to capture their requirements for all fit out works and general requests associated within their area of responsibility (AOR) Project Initiation … formulation. Update Client Fit out Schedule. Produce a high level project plan. Update Supplier Portals if applicable. Project Commencement: Review Project Requirements Raise Purchase Orders to Suppliers and confirm delivery Timescales. Production of design documentation as required for Internal and Client approval. Create a Scope of works and issue to supplier. Confirm Resource requirements and availability. Create a detailed More ❯
High Wycombe, Buckinghamshire, England, United Kingdom
Grafton Recruitment
Our client is a fast-growing Fintech company, delivering intelligent, tech-driven solutions for seamless international finance management. They’re now looking for a Client Service Executive to join their team.This is a fantastic opportunity for someone with a passion for client success and a keen interest in Fintech. You’ll be the first point of contact for clients … strategic currency guidance, using your understanding of global FX solutions to identify process improvements. Act as the primary day-to-day contact for clients, ensuring clear communication and timely service delivery. Manage client accounts, monitor progress, and address concerns proactively. Prepare and deliver reports, proposals, demos, and training sessions. Identify upselling and cross-selling opportunities to enhance client relationships. … Experience required: 1-3+ years in a client-facing or customer service role. Strong communication and problem-solving skills. Detail-oriented, especially with financial data. Experience in Fintech or financial services is a plus. More ❯
Our client is a fast-growing Fintech company, delivering intelligent, tech-driven solutions for seamless international finance management. They're now looking for a Client Service Executive to join their team. This is a fantastic opportunity for someone with a passion for client success and a keen interest in Fintech. You'll be the first point of contact for … strategic currency guidance, using your understanding of global FX solutions to identify process improvements. Act as the primary day-to-day contact for clients, ensuring clear communication and timely service delivery. Manage client accounts, monitor progress, and address concerns proactively. Prepare and deliver reports, proposals, demos, and training sessions. Identify upselling and cross-selling opportunities to enhance client relationships. … Experience required: 1-3+ years in a client-facing or customer service role. Strong communication and problem-solving skills. Detail-oriented, especially with financial data. Experience in Fintech or financial services is a plus. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. More ❯
Our client is a fast-growing Fintech company, delivering intelligent, tech-driven solutions for seamless international finance management. They're now looking for a Client Service Executive to join their team. This is a fantastic opportunity for someone with a passion for client success and a keen interest in Fintech. You'll be the first point of contact for … strategic currency guidance, using your understanding of global FX solutions to identify process improvements. Act as the primary day-to-day contact for clients, ensuring clear communication and timely service delivery. Manage client accounts, monitor progress, and address concerns proactively. Prepare and deliver reports, proposals, demos, and training sessions. Identify upselling and cross-selling opportunities to enhance client relationships. … Experience required: 1-3+ years in a client-facing or customer service role. Strong communication and problem-solving skills. Detail-oriented, especially with financial data. Experience in Fintech or financial services is a plus. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. More ❯
Assistant Field Service Technician Join a dynamic and innovative company that is at the forefront of technology and service excellence. They pride themselves on delivering top-notch solutions to our clients while fostering a collaborative and supportive work environment. As an Assistant Field Service Technician, you will have the opportunity to develop your skills and grow within … Job Responsibilities: Assist in the installation, maintenance, and repair of equipment on-site. Provide technical support and troubleshooting for clients. Conduct routine inspections and preventative maintenance on equipment. Document service activities and maintain accurate records of work performed. Collaborate with senior technicians to ensure timely and effective service delivery. Adhere to health and safety regulations while on-site. More ❯
Assistant Field Service Technician Join a dynamic and innovative company that is at the forefront of technology and service excellence. They pride themselves on delivering top-notch solutions to our clients while fostering a collaborative and supportive work environment. As an Assistant Field Service Technician, you will have the opportunity to develop your skills and grow within … Job Responsibilities: Assist in the installation, maintenance, and repair of equipment on-site. Provide technical support and troubleshooting for clients. Conduct routine inspections and preventative maintenance on equipment. Document service activities and maintain accurate records of work performed. Collaborate with senior technicians to ensure timely and effective service delivery. Adhere to health and safety regulations while on-site. More ❯
and development products investigating and developing low TRL technologies. Product Development Development and support of Synoptix products, primarily in the AI and Computer Vision (object detection and track) domains. Service Development Development of Synoptix services, including our upcoming AI Assurance service offering. Engineering Services Delivery of engineering services on behalf of clients, assisting them in the development More ❯
Bristol, Stoke Gifford, Gloucestershire, United Kingdom
Synoptix
and development products investigating and developing low TRL technologies. Product Development – Development and support of Synoptix products, primarily in the AI and Computer Vision (object detection and track) domains. Service Development – Development of Synoptix services, including our upcoming AI Assurance service offering. Engineering Services – Delivery of engineering services on behalf of clients, assisting them in the development More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Commify Group
Founded in Nottingham in 2001, our journey began with a clear goal: to establish a best in class communications service for businesses. With over 20 years of achievements in the communications industry, we have flourished and evolved under the guidance of Private Equity ownership. Today, we proudly operate in 9 countries, including the UK, France, Spain, Italy, Romania, Germany … at multiple levels, from orchestrating the resolution of major incidents to influencing the prioritisation of tasks in Engineering and TechOps teams aimed at resolving root cause issues and enhancing service delivery. Your mission is to empower the business to elevate its response, reaction, and resolution strategies for major incidents, leading to improvements in our software, customer experience, and communication. … to managing incidents. Reporting: Generate regular reports on incident and change management trends, outcomes of RCAs, and action statuses. Compliance: Ensure compliance with regulatory requirements and policies across all Service Management processes. On-Call Escalation Management: Engage in the out-of-hours Escalation Manager rota, providing leadership and decisive decision-making support in critical scenarios alongside other managers. The More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
BMS Engineering Recruitment
within the building management systems sector Hybrid position with great career development Our client, a leading OEM in the Building Management Systems sector, is looking for an experienced BMS service or project or commissioning engineer to lead their newly formed technical support team. The Role: As a BMS Technical Support Team Leader, you are responsible for managing a team … resolution of technical issues raised by customers and internal stakeholders. Your role includes overseeing day-to-day operations, providing guidance on complex technical problems, and driving continuous improvement in service delivery. You play a key part in mentoring team members, monitoring performance metrics, and ensuring adherence to service level agreements. Strong communication, leadership, and problem-solving skills are More ❯
Graduate Support Analyst, Customer Support, Excel, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and Excel skills? If so, this could be the ideal opportunity to kick-start your career!My client, a forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst to join their … with a small, collaborative team, using your technical skills to enhance customer interactions. You’ll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence how the business engages with its clients and ensures satisfaction. The Company You’ll be joining an innovative organisation delivering cloud-based technology … facing environment Solid experience with Excel Analytical mindset and a passion for problem-solving Bonus: Experience with CRM systems What’s Next? If you’re excited about this Customer Service Graduate role and want to learn more, I’d love to chat! Feel free to reach out via phone or email. Alternatively, apply now to start your journey with More ❯
Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Corriculo Ltd
Graduate Support Analyst, Customer Support, Excel, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and Excel skills? If so, this could be the ideal opportunity to kick-start your career! My client, a forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst to join their … with a small, collaborative team, using your technical skills to enhance customer interactions. You'll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence how the business engages with its clients and ensures satisfaction. The Company You'll be joining an innovative organisation delivering cloud-based technology … facing environment Solid experience with Excel Analytical mindset and a passion for problem-solving Bonus: Experience with CRM systems What's Next? If you're excited about this Customer Service Graduate role and want to learn more, I'd love to chat! Feel free to reach out via phone or email. Alternatively, apply now to start your journey with More ❯
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
emh group
Analyst who will drive operational excellence within our social housing services. In this role, you will analyse and optimise business processes to ensure efficient, cost-effective, and tenant-focused service delivery. Working closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of our housing operations. You will be conducting in-depth … analysis of existing business processes including tenant services, repairs, asset management, and customer support, and recommending and designing process enhancements that streamline operations, reduce costs, and improve service quality. Working with external partners, contractors, and regulatory bodies to ensure process improvements meet compliance and customer expectations, you will analyse performance metrics (e.g., tenant satisfaction, repair times, rent arrears) to … laws, and health and safety standards. About you The successful candidate will have proven experience in business process analysis, ideally within social housing, local government, or a similar public service environment with professional certifications such as Lean Six Sigma Green/Black Belt and Agile. We are looking for someone with the ability to analyse complex business processes and More ❯
Employment Type: Permanent, Part Time, Work From Home
logistics systems, including reporting and routine processes. Create and manage dynamic reports and databases using tools such as Power BI, SQL, and Excel. Ensure data integrity, security, and timely delivery of accurate information. Provide first-line user support, including access control and resolving system issues. Collaborate with IT and business teams to identify and meet reporting and data requirements. … Uphold data governance, compliance, and audit standards within all information processes. Lead initiatives to improve information management and enhance service delivery. The Person As the successful candidate you will have the following background and experience: Essential: A relevant university degree and experience in a relevant field OR Extensive experience in the above areas. Have experience in the build of More ❯
logistics systems, including reporting and routine processes. Create and manage dynamic reports and databases using tools such as Power BI, SQL, and Excel. Ensure data integrity, security, and timely delivery of accurate information. Provide first-line user support, including access control and resolving system issues. Collaborate with IT and business teams to identify and meet reporting and data requirements. … Uphold data governance, compliance, and audit standards within all information processes. Lead initiatives to improve information management and enhance service delivery. The Person As the successful candidate you will have the following background and experience: Essential: A relevant university degree and experience in a relevant field OR Extensive experience in the above areas. Have experience in the build of More ❯
potential customer needs and develops innovative plans and processes to efficiently execute customer solutions and projects. Collaboratively synthesizes varied customer feedback to extrapolate improvements for more efficient acceleration of service delivery. Collaborates with multiple cross-functional teams of architects, engineers, and support to relay customer goals, evaluate suggested actionable solutions, and establish cadence for service adoption. Proactively ensures More ❯
to meet your needs. What You'll Do We are seeking a motivated and detail-oriented Client Relationship Coordinator to assist our Strategic Client Relationship Manager in delivering exceptional service to new clients acquired through our Bids channel. This role is ideal for someone who is keen build on and develop existing skills in client relationship management, project coordination … onboard and support. Action client scope requests and take part in scoping calls to understand scheduling specifics and key information to allow tests to progress smoothly. Work with project delivery to schedule clients request test dates/Share risks that may impact a test progressing. What We're Looking For Experience : Proven experience in sales, client relationship or administrative More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
our dynamic Infrastructure team. Reporting to the Infrastructure Team Leader, you will play a pivotal role in maintaining and enhancing our IT systems, ensuring seamless operations and top-notch service delivery. Key Responsibilities: Active Directory Administration: Oversee and manage Active Directory (AD) systems. SCCM/Intune Management: Expertly handle SCCM or Intune for efficient system management. Application Deployment: Deploy … participate in continuous improvement activities. What Were Looking For: Intune & MDM Expertise: Proficiency in Intune and Mobile Device Management (MDM). MSP/Enterprise Experience: Background in a Managed Service Provider (MSP) or enterprise environment. SCCM/Intune Proficiency: Expertise in packaging and deploying applications using SCCM current branch or Intune. System Centre Knowledge: Experience with administering and deploying … as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one More ❯
the nature of the work and security requirements. If you are a strong Unix or Linux Engineer, you can be trained into Solaris technology. Key Responsibilities: Deliver exceptional customer service, acting as a focal point during emergency support hours (24/7). Support disaster recovery tests across multiple virtual platforms. Address security vulnerabilities identified by the compliance team. … technical challenges. Support the development of infrastructure documentation, including incident logs and configuration records. Apply technical knowledge to address infrastructure-related challenges. Follow best practices and standards in infrastructure service delivery. Utilise technical skills to resolve infrastructure issues and incidents. Essential skills: Knowledge and hands-on Engineering experience with Unix/Linux/IBM AIX systems Minimum 2 years More ❯
the nuclear decommissioning sector. Partner of the Design Services Alliance. Expertise in waste management services for strategic nuclear clients in the UK. Offering life extension and feasibility assessment services. Delivery of tasks and support requests to quality and schedule. Maintaining effective communications with a wide variety of stakeholders, from plant-based staff to off-site design teams. Supporting timely … relevant discipline or a chartered & member of an appropriate institute Nuclear site experience (preferably Sellafield) and operating in a site-based role. Background experience demonstrating a record of successful delivery to timescales. Experience with installation design packages and instrument datasheets. Familiarity and experience of working and complying with applicable SL Practices, standards, and engineering guides Familiarity with SL systems More ❯
and working with customers to help them understand, implement, configure or test good practice use of Zellis' suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the implementation project or programme manager. They will also partner with customer stakeholders and business representatives … to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget. In this role your key responsibilities will be: Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis' range of solutions and services, partnering with the customer to develop a "One Team … approach to delivery and to ensure that all activities are delivered on time, at the highest level of quality and on budget Delivery of implemetation tasks against the agreed project plan and scope, following the Zellis standard project Implementation methodology Managing, scheduling and coordinating all activities assigned to you so that they are undertaken in accordance with the More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Network IT
support and enhance enterprise applications within a large, complex IT environment. Youll take a lead role in application support, incident and problem management, integrations, and upgradeswith a focus on service quality, user experience, and technical resilience. This role is ideal for someone with experience in system support, implementations, and release processes, who brings strong technical capabilities and excellent stakeholder … communication skills. Key Responsibilities Maintain and improve application support processes, SLAs, and service levels. Manage incidents, investigate root causes, and coordinate effective resolutions. Drive system upgrades, migrations, and other technical debt projects. Coordinate testing and release activities across platforms. Provide second/third-line support across multiple enterprise applications. Assess and implement change requests in alignment with service management principles. Support data governance, service design, and compliance processes. Engage with cross-functional teams and end users to ensure positive service delivery. Experience & Skills Required Proven application support experience, ideally within complex enterprise environments. Strong working knowledge of Linux, Python, XML (Perl, HTML, CSS, VBScript, JavaScript a plus). Understanding of academic or public-facing library More ❯
Delivery Consultant (AI/ML), Professional Services Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical … in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather … professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Lenovo
more visit , and read about the latest news via our StoryHub . Description and Requirements Join Lenovo Hybrid Cloud Services (HCS) Professional Services team as Power and Cooling (PNC) Delivery Manager! You will be responsible for the end-to-end planning, execution, and delivery of advanced cooling systems across high-performance computing (HPC), AI, and enterprise data center … and expand your experience and skills in a dynamic, complex organization and to deliver across our major customer sites. Your Key Responsibilities: Project Management & Execution :Lead end-to-end delivery of cooling infrastructure projects (liquid and air-based), from design through commissioning, ensuring alignment with thermal models and resiliency standards. Stakeholder & Partner Engagement: Act as the main point of … teams. Innovation & Sustainability :Promote sustainable cooling technologies, reduce PUE and carbon footprint, and stay updated on industry trends and emerging solutions. What You bring: Experience in data center infrastructure delivery, with a focus on cooling systems. Proven experience managing large-scale deployments of liquid cooling and air management systems. Good understanding of thermal dynamics, fluid mechanics, and data center More ❯
and lead? Join us as a Construction Technical Support Team Leader in Bristol! This role is critical in leading our frontline technical team to deliver high-quality, responsive customer service regarding our Siniat product offerings. What you'll do: Lead, coach, and support the 1st Line Technical Support team to deliver a responsive, customer-focused service. Manage inbound technical … enquiries, including triaging, escalating, and resolving in line with service level agreements. Oversee project pack reviews and ensure accurate CAD production to support customer specifications. Utilise CRM systems effectively, track team performance, and implement process improvements. Collaborate cross-functionally with technical and commercial colleagues to promote Etex and Siniat solutions. Measure and report on team activity, manage risks, and … ensure continuous improvement in technical service delivery. What you'll bring: A passion for delivering excellent service and experience in inspiring and motivating a team. Experience managing remote customer service or technical support across multiple channels. Working knowledge of CAD and the ability to interpret 2D construction drawings. Awareness of general construction practices and familiarity with construction More ❯