651 to 675 of 1,492 Service Delivery Jobs in the UK excluding London

Success Advocate (CSA) EMEA Services and Transform Customer Experiences! Are you passionate about building lasting customer relationships, driving world‐class experiences, and ensuring smooth service delivery? At Ciena, we are looking for an energetic and relationship‐driven individual to join our team as a Customer Success Advocate. … communications. How You Will Contribute Conduct formal initiation of new programs to ensure all stakeholders clearly understand deliverables aligned with commercial terms. Oversee successful delivery of programs and services by leveraging resources across functional teams. Develop project and resource plans to address program requirements effectively. Form and manage cross ...

Observability Engineer Location:Liverpool Salary: Competitive Are you an experienced Observability Engineer looking to play a pivotal role in enhancing service performance, resilience and operational excellence across a complex technology estate? We’re working with a large-scale organisation undergoing significant technology transformation and investment, seeking an Observability Engineer … monitoring and observability landscape, ensuring critical services are measurable, visible and proactively managed through effective telemetry, alerting, reporting and analytics. Working closely with Service Delivery, Infrastructure and Engineering teams, you’ll embed observability best practices across both existing and new services, enabling data-driven decision making and continuous ...

organisation. You will act as an escalation point for complex or time‐critical major incidents, support team members during high‐severity events, and ensure service delivery meets expectations. Successful candidates must be eligible for SC clearance. At Capita, we live by our values: Customer First, Always; Fearless Innovation ...

shaping the future of shared care information across health and care organisations. You will act as the technical subject matter expert for the service, leading system enhancements, integrations, testing, technical assurance, supplier engagement and the resolution of complex incidents. Working closely with NHS partner organisations, clinical and digital teams … secure, reliable, effective and aligned with local, regional and national interoperability priorities. You will bring significant experience of healthcare interoperability, systems integration or digital service delivery, together with knowledge of technologies and standards such as APIs, FHIR, HL7, GP Connect and health information exchange platforms. Strong analytical, problem ...

internal users and engineering teams. This is a varied role with a strong operational focus, covering infrastructure support, systems administration, troubleshooting, lifecycle management and service improvement across a mixed technology estate. You will work closely with platform engineers, developers, security specialists and other stakeholders to support reliable service delivery and continuous improvement. Your career could develop within the DCC as it continues to grow or take you into the wider business as our digital and technical agenda evolves. Thales is a great place to work where diversity, integrity and a passion for what ...

Citrix or a Vmware environment would be preferred but not essential Networking skills (Patch Cables, VPN support Routing/Switching) Excellent communication and customer service skills Windows Server admin experience Responsibilities: Work on a range of IT support projects from the service desk, to 2nd and 3rd line. … Working within the wider IT team to support the delivery of the IT Support strategy. Contribute to the development of the IT Support team, so that they are valued by the firm and able to meet the firm's expectations. Keep up to date on IT Support sector trends ...

efficient connectivity within sites, between BRUSH locations, and to cloud and hosted environments. The position will work closely with internal IT teams and managed service providers (MSPs) to maintain network services, monitor performance, troubleshoot issues, and support the delivery of network-related projects and improvements. The role … accordance with BRUSH Group change management processes and technical standards. Provide 2nd and 3rd line technical support for network-related incidents, problems, and service requests, ensuring issues are resolved within agreed service levels. Troubleshoot and resolve network connectivity issues across LAN, WAN, Wi-Fi, internet, cloud, and hosted ...

security checks Main duties of the job As our new Junior IT Project Manager , some of your duties will include: Support the wider IT Service Delivery Team in coordinating, tracking and documenting Project Management activity - while ensuring compliance with ISO/IEC 20000 Ensure operational readiness … service transition plans (documentation, training, support models, SLAs). Conduct Project status reports and post-implementation review as required. Maintain accurate and up to date Project Plans Maintain process documentation: policies and procedures where applicable Own reports; present status reports as required If you are interested in career development ...

critical services from the Primary Network Control Centre (PNCC). As part of a specialist team, you'll take ownership of end-to-end service delivery across secure and non-secure environments, resolving complex challenges and ensuring exceptional service for our customers.**The successful candidate must … ## **What you’ll be doing*** Provide 2nd and 3rd line support for secure voice services, ensuring high levels of availability and performance.* Manage service provisioning, incidents, faults, problems and change implementation across complex voice networks.* Proactively monitor and troubleshoot secure customer environments, resolving issues before they impact service. ...

accountable for ensuring system is secure, resilient, and aligned with evolving business needs. Day-to-day, you’ll lead on system design, integration, and service improvement initiatives, working closely with stakeholders across geographies to deliver high-quality outcomes. By combining deep technical expertise with strategic insight and mentoring capabilities … role-based access controls, change management, audit readiness, data protection, and adherence to organisational policies and best practices Lead system support, incident resolution, and service delivery, acting as an escalation point for complex issues, coordinating with stakeholders, and ensuring system availability, performance, and service excellence Oversee integrations ...

multi-product or cross-platform software solutions essential Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations ...

complex multi-product or cross-platform software solutions essentialSolution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations ...

portfolio of live consultancy engagements, facilitating regular engagement discussions, identifying risks and opportunities, and ensuring stakeholders and suppliers remain aligned on objectives, performance and delivery expectations. Success in this role will come from your ability to build trusted relationships, communicate effectively, influence stakeholders, challenge constructively and maintain oversight across … multiple engagements simultaneously. This is less about procurement activity and more about relationship management, stakeholder engagement, commercial performance and delivery oversight. Key Responsibilities Build and maintain strong relationships with stakeholders, consultants and suppliers across a portfolio of live engagements. Act as a trusted point of contact, understanding stakeholder priorities ...

portfolio of live consultancy engagements, facilitating regular engagement discussions, identifying risks and opportunities, and ensuring stakeholders and suppliers remain aligned on objectives, performance and delivery expectations. Success in this role will come from your ability to build trusted relationships, communicate effectively, influence stakeholders, challenge constructively and maintain oversight across … multiple engagements simultaneously. This is less about procurement activity and more about relationship management, stakeholder engagement, commercial performance and delivery oversight. Key Responsibilities Build and maintain strong relationships with stakeholders, consultants and suppliers across a portfolio of live engagements. Act as a trusted point of contact, understanding stakeholder priorities ...

team responsible for ensuring the performance, security, and scalability of our hosted infrastructure, supporting business-critical applications, and maintaining a high level of service availability. Key Responsibilities Solutions & Delivery Ownership and resolution of 1st and 2nd line hosted services support tickets. Queue management and ticket prioritisation based … procedures, and incident reports. Work closely with other IT teams and vendors to resolve issues. Be available for 'on-call' rota system within the Service Delivery team Provide on-site data centre support as required by the business (Manchester Area) Required Skills & Experience Technical Skills Proficient in Windows ...

them through the design of multi-function shared services models, helping them effectively utilise enabling technology platforms, and supporting the transition from fragmented, legacy delivery to consolidated, AI-augmented operations. You will provide client-side advisory across the full lifecycle of transformation: from vision and business case through … support on related or other projects. Key responsibilities: We are looking for experienced transformation consultants who understand the full lifecycle of shared services delivery — from operating model design and sourcing strategy through to technology enablement and change management. We are looking for adaptable people who bring deep industry credibility ...

INSPIRED Pet Nutrition is seeking an IT Service Delivery Manager to lead a UK and France-based IT team. You will drive proactive, high-quality support, unify service processes, and oversee a unified service desk across multiple sites. You will manage incidents, develop a self-service ...

network security controls to ensure secure, compliant and highly available infrastructure Monitoring network performance, capacity and availability, proactively identifying opportunities to improve reliability and service delivery Working closely with internet service providers, telecommunications partners and third-party suppliers to maintain service levels and deliver infrastructure enhancements … from analogue infrastructure to modern All IP networking solutions Producing and maintaining high-quality technical documentation, network diagrams and operational procedures Contributing to continuous service improvement initiatives while ensuring compliance with industry standards and data protection requirements What You Will Need to Apply: The ideal candidate for this role ...

payments worth over £195bn a year that support millions of people across the country. This is an influential advisory role at the heart of service design and delivery. You'll act as a trusted expert on fraud, error and security risk, helping teams across Universal Credit and Working … threats. Drawing on your expertise, you'll identify risks, assess vulnerabilities and recommend practical solutions that protect public money, safeguard citizens and support the delivery of effective public services. The scale of what we do is extraordinary, and the impact of your work will be felt across services used ...

payments worth over £195bn a year that support millions of people across the country. This is an influential advisory role at the heart of service design and delivery. You'll act as a trusted expert on fraud, error and security risk, helping teams across Universal Credit and Working … threats. Drawing on your expertise, you'll identify risks, assess vulnerabilities and recommend practical solutions that protect public money, safeguard citizens and support the delivery of effective public services. The scale of what we do is extraordinary, and the impact of your work will be felt across services used ...

payments worth over £195bn a year that support millions of people across the country. This is an influential advisory role at the heart of service design and delivery. You'll act as a trusted expert on fraud, error and security risk, helping teams across Universal Credit and Working … threats. Drawing on your expertise, you'll identify risks, assess vulnerabilities and recommend practical solutions that protect public money, safeguard citizens and support the delivery of effective public services. The scale of what we do is extraordinary, and the impact of your work will be felt across services used ...

Digital transformation : Support the PCN and its practices in utilising digital solutions such as online consultation systems and digitised workflows to improve efficiency and service delivery. - PCN services : Enable PCN services to digitise workflows and utilise data more effectively to better understand and optimise their services. - Digital health support … limited to: EMIS and Digital Systems Support Collaboration with PCN management teams and staff across internal and external teams to drive digital transformation and service improvements Patient Support and assisting practices with Health Inequality Reduction Drive Service Efficiency by standardising processes and workflows Project and Task Management ...

Role: 2nd Line Deskside Technician Reports to: Delivery Services Manager 5 days on-site Job Description: To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service Desk Team and provide in-depth diagnosis and technical resolution of application … internal meetings, as required, in order to share and develop knowledge and best practice. Provide ‘end to end’ ownership of all incidents and service requests in order to ensure that problems are resolved effectively. Be proactive and ensure that regular status updates are provided to open tickets. Build ...

payments worth over £195bn a year that support millions of people across the country. This is an influential advisory role at the heart of service design and delivery. You'll act as a trusted expert on fraud, error and security risk, helping teams across Universal Credit and Working … threats. Drawing on your expertise, you'll identify risks, assess vulnerabilities and recommend practical solutions that protect public money, safeguard citizens and support the delivery of effective public services. The scale of what we do is extraordinary, and the impact of your work will be felt across services used ...

Intuition IT Solutions Ltd in the United Kingdom is seeking an experienced SAP SuccessFactors Service Lead to drive service delivery, governance and continuous improvement across a global SAP SuccessFactors landscape. You will coordinate cross-functional teams and engage senior stakeholders in a hybrid UK-based model … ensure high-quality service performance and successful releases. The role requires broad knowledge across SAP SuccessFactors modules, strong integration and testing experience, #J-18808-Ljbffr ...