Working Hours: Monday - Friday (40 hours Per Week) Overview: First Military Recruitment are currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve servicedelivery standards in respect of new store openings, store closures and changes to existing estate More ❯
Working Hours: Monday - Friday (40 hours Per Week) Overview: First Military Recruitment are currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve servicedelivery standards in respect of new store openings, store closures and changes to existing estate More ❯
Global Infrastructure Lead , you'll be responsible for maintaining high availability, performance, and security of all network systems, while overseeing a skilled team of network engineers. You'll ensure service levels are met across the board, work closely with third-party providers, and play a key role in shaping the firm's evolving global network strategy . Key Responsibilities … line with SLAs and business requirements. Lead or contribute to major network projects, including an ongoing SD-WAN transformation . Collaborate with internal teams and external vendors to optimize servicedelivery and network evolution. Identify and implement process improvements to enhance operational efficiency and service quality. Maintain strong documentation, reporting, and compliance standards. Requirements Proven experience in More ❯
improving Infineum's global cloud infrastructure and network services. The role involves configuring and supporting infrastructure technologies, responding to cloud and network queries, and contributing to IT projects and service upgrades. Working within an ITIL-based framework, the specialist collaborates with application teams to manage environments and advises business groups on infrastructure solutions. Key Responsibilities/What You'll … based and containerised hosting environments. Manage the lifecycleof core infrastructure components, including Windows OS, VMware, and enterprise applications, ensuring stability and performance. Analyse system performance datato identify opportunities for service improvement and cost reduction. Support global hosting operationsby providing expertise in datacentre management and disaster recovery planning. Maintain documentationand ensure adherence to security and operational standards across infrastructure services. … Coordinate third-party service providersto ensure timely and high-quality delivery of infrastructure support. What will you gain from this role? Opportunity to deepen your expertisein infrastructure technologies through hands-on involvement in cloud, containerisation, and automation projects. Gain exposureto a comprehensive IT Service Management Framework based on ITIL principles, enhancing your understanding of structured serviceMore ❯
landscape, and wants to be part of a business on the cusp of major scale. Key Responsibilities Own and grow strategic client relationships, ensuring long-term success and value delivery Identify and capitalise on new business opportunities within existing and target accounts Collaborate closely with the CEO and leadership team to shape go-to-market strategies Act as the … voice of the client internally, influencing product development and servicedelivery Work cross-functionally with Sales, Product, and Operations to ensure seamless execution Track and report on account performance, forecasting revenue and identifying risks Represent the company at industry events, client meetings, and strategic presentations About You Proven track record in strategic account management or business development Experience More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Ecolab Deutschland GmbH
About Ecolab Healthcare: Discover the combined impact of cutting-edge technology, real-time information, personally delivered service and best-practice training. Ecolab Healthcare delivers infection prevention solutions to ensure healthy environments for patients and healthcare providers. We provide solutions from hand and skin hygiene to patient and operating room environmental hygiene, leading to improved outcomes, operating efficiencies and increased … patient satisfaction. Ecolab - Bioquell's Rapid Bio-Decontamination Service ("RBDS") - A service operated by highly trained engineers giving customers the ability to decontaminate any room or building. Originally focused in the pharmaceutical market, this technology is now used in biotechnology, biomedical, bio-defence, military and, of course, healthcare where it is used to eradicate "superbugs" from hospitals. With … ensure the continuation of excellent customer service. Joining the team as an RBDS Technician you will be given full and extensive training on all aspects of our equipment and service ensuring that you are capable of delivering the decontamination service to our high standards (both of safety and customer service). Upon completion of the training period More ❯
acquisitions and upgrades. . Your core responsibilities Maintain all elements of IT Infrastructure, supporting and optimising key functional areas, particularly server infrastructure and all local onsite infrastructure. Monitor IT service performance, availability and capacity Ensure data centre capacity is measured and provide regular capacity reports and appropriate availability Test and document disaster recovery and business continuity plans Apply technical … support concepts to deliver the highest standard of technical support Support the review of system architecture and recommend improvements in line with ServiceDelivery Provide day to day consultation, training, instruction, troubleshooting and problem solving to the IT Department and group business units for hardware, software, network and related computer systems and peripheral devices. . Our essential requirements More ❯
Northampton, Northamptonshire, England, United Kingdom
The Search Consultant
number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working in partnership with their sales teams to understand their end customers' requirements. • Service Presentation: Present and demonstrate managed services solutions to potential clients, highlighting benefits and ROI. • Proposal Development: Create detailed proposals and quotations that clearly outline service offerings and pricing. … secure contracts and close sales. • Performance Tracking: Monitor and report on sales performance, adjusting strategies as needed to meet goals. • Collaboration: Work closely with technical teams to ensure seamless servicedelivery and client satisfaction. Qualifications • Experience: Proven track record of success in IT Managed Services Sales, preferably with an MSP or IT Reseller, selling directly to the end More ❯
Birmingham, West Midlands, England, United Kingdom
The Search Consultant
number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working in partnership with their sales teams to understand their end customers' requirements. • Service Presentation: Present and demonstrate managed services solutions to potential clients, highlighting benefits and ROI. • Proposal Development: Create detailed proposals and quotations that clearly outline service offerings and pricing. … secure contracts and close sales. • Performance Tracking: Monitor and report on sales performance, adjusting strategies as needed to meet goals. • Collaboration: Work closely with technical teams to ensure seamless servicedelivery and client satisfaction. Qualifications • Experience: Proven track record of success in IT Managed Services Sales, preferably with an MSP or IT Reseller, selling directly to the end More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Robert Walters
Category Manager - Information Technology at the University of Manchester, you will take ownership of a diverse portfolio encompassing software acquisition, hardware procurement, cloud infrastructure management, licensing negotiations, and managed service contracts. Your day-to-day responsibilities will involve collaborating with cross-functional teams to understand evolving technical needs while driving value through competitive tendering processes. You will be instrumental … with hands-on contract management while maintaining open communication channels with both internal stakeholders and external partners. Develop and implement effective category strategies across all IT, digital, and technology service areas to ensure alignment with the university's strategic objectives. Lead high-value tenders and complex contract negotiations for software, hardware, cloud solutions, digital infrastructure, licensing agreements, and managed … of public procurement regulations ensures you can navigate complex compliance requirements confidently. Familiarity with software licensing models, digital frameworks such as G-Cloud or similar platforms, and cloud-based servicedelivery mechanisms. Excellent stakeholder engagement skills that enable you to build trusted relationships across technical teams and non-technical departments alike. Strong supplier management capabilities including contract negotiation More ❯
team on a contract running until March 2026. This is a fantastic opportunity to play a key role in a nationally significant digital programme. You'll work closely with delivery teams to ensure compliance with data protection legislation, support the development of governance documentation (DPIAs, risk assessments, data sharing agreements), and liaise with specialists across clinical safety, security, and … independently across multiple projects. Experience in cloud environments and public sector governance is highly desirable. If you're passionate about data, compliance, and making a real impact in public servicedelivery, I'd love to hear from you. Apply now or get in touch for more info More ❯
Stanford-Le-Hope, Essex, South East, United Kingdom
Streamline Recruitment
key role in expanding and improving the companys regional and national transport reach. Youll be responsible for leading a high-performing team, optimising routes and fleet performance, and ensuring service standards and compliance are consistently met. Main responsibilities will include: Developing the transport network across the UK to support business growth Leading a team and aligning day-to-day … smart planning Managing contracts and negotiating with key transport partners and suppliers Ensuring compliance with transport regulations and internal operational procedures Collaborating across departments to support wider logistics and servicedelivery Supporting transport projects and introducing new ways of working What were looking for: A solid understanding of UK/EU transport legislation and fleet management Experience managing More ❯
Boston Spa, Yorkshire, United Kingdom Hybrid / WFH Options
Digital Preservation Coalition
Location: Boston Spa or St Pancras, UK Type: Full-Time Are you skilled in maintaining systems, applications, and services? Do you want to work with diverse teams to enhance servicedelivery? The British Library is implementing a new Digital Repository on Microsoft Windows servers and seeks enthusiastic support staff to ensure its success. As an Application Specialist in … offer a hybrid working environment, averaging one day a week onsite, with flexible arrangements such as three days onsite one week and two weeks remote. Our focus is on delivery and achieving outcomes. More ❯
efficient, and reliable medical equipment and systems that directly support frontline healthcare services. About the Role As Team Leader, you'll be responsible for the day-to-day operational delivery of Health Technology Management (HTM) services across the equipment lifecycle-from procurement and installation to maintenance and decommissioning. You will not only manage and lead others but also remain … improvement, and cost-efficiency across operations. Build team capacity and support workforce development and retention strategies. Collaborate with internal stakeholders, external vendors, and national HTM partners. Ensure high-quality servicedelivery, KPI tracking, and effective contract management. Provide strategic and operational leadership, including budgeting and planning. What You'll Bring Essential : Tertiary qualification in Clinical or Biomedical Engineering … dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community . We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. How to Apply We will review applications as received and may proceed with the More ❯
and report on NPS, CSA, and churn, using insights to drive improvements Identify at-risk customers early and implement tailored retention playbooks Work cross-functionally with Sales, Ops, and ServiceDelivery to close customer experience gaps Drive high standards in onboarding, proactive communication, and issue resolution Establish scalable CX processes for both organic and acquired customers Deliver regular … Oversee efficient handling of customer complaints within defined frameworks Manage escalations, ensuring timely resolutions and clear stakeholder communication Skills and Experience Required: Strong background in both CX strategy and delivery, with the ability to combine insight, vision, and execution Proven CX experience within Tech, MSP, or Telco environments Deep understanding of customer ecosystems, service design, and integrated IT More ❯
Bromsgrove, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
AFH Wealth Management
Manager, you will be responsible for: Leading, supporting and motivating a team of Business Systems Executives and Administrators. Overseeing the allocation of workloads and manage team capacity, ensuring efficient servicedelivery of all mandatory tasks and project work is delivered within the set SLA's/agreed deadlines. Developing a positive culture of delivering feedback to Operational Teams. … employees' great work we are all invited to our annual Christmas and Summer parties. Pension - We offer a contributory pension scheme with Royal London as well as death-in-service benefit. Bonus scheme - All AFH employees are offered a competitive salary and a discretionary annual bonus, following completion of a year's service. Health and wellbeing - The MediCash app More ❯
Investigating and resolving incidents. Fulfilling requests. Assisting with problem investigations. Identifying and generating support documentation. Providing technical coaching. Ensuring adherence to agreed standards and procedures. Providing technical support and servicedelivery to our client's customers. With highly developedinterpersonal skills, you'll have the ability to engage with customers andensure that you provide a consistently positive customer experience. More ❯
Manager, you will oversee the day-to-day operations of the helpdesk team, ensuring efficient job logging, scheduling, and client communications. You'll play a crucial role in managing servicedelivery across planned and reactive maintenance contracts, acting as the key link between clients, engineers, and internal teams. Key Responsibilities: Lead and manage a team of helpdesk coordinators More ❯
iTrent). In this role you will act as a system expert, supporting digital transformation initiatives and ensuring the system meets evolving organisational needs. They will champion user-focused servicedelivery, streamline processes, and enhance the overall user experience for HR teams, managers, employees, and volunteers. Key Responsibilities for this role Lead and support system enhancements, upgrades, and More ❯
certified, and ready to get stuck into exciting technical work in a secure and collaborative environment — we want to hear from you. What You'll Be Doing Leading technical servicedelivery and building relationships with customer operations teams Owning and resolving complex technical issues using Cisco solutions Diagnosing and managing technical incidents across Security, Collaboration, and DC stacks More ❯
Basildon, Essex, United Kingdom Hybrid / WFH Options
LJ Recruitment
LinkedIn, etc.) Qualify inbound enquiries and convert into sales opportunities Build and maintain strong client relationships Prepare proposals and assist in closing deals Collaborate with operational teams to ensure servicedelivery aligns with client expectations Maintain accurate CRM data and contribute to sales reporting Candidate Profile We are looking for candidates who can demonstrate: Experience in business development More ❯
Basingstoke, Hampshire, South East, United Kingdom
LA International Computer Consultants Ltd
new and amended programs from supplied specifications in accordance with agreed standards. The provision of application maintenance and support services, either directly to users of the applications or to servicedelivery functions. Key Accountabilities * Designs or undertakes impact analysis of medium size solutions or partial solutions within a large established architecture. * Schedules and monitors own work, minimal escalation More ❯
Team in preparing professional and successful submissions, presentations, and bids to prospective clients. Cross-Functional Collaboration: Work closely with the Tender & Bid, marketing, and technical teams to ensure cohesive servicedelivery and brand alignment. Pipeline Management: Utilise Pipedrive CRM to meticulously manage the departmental sales pipeline, ensuring timely updates, accurate forecasting, and adherence to key performance indicators (KPIs More ❯
systems. Examples of related systems include: BIM/Common Data Environments, contractor communication, environmental monitoring, data reporting. Manage IT project risks and their mitigation activities. Coordinate the transition from servicedelivery to operations in terms of incident management, knowledge, asset management, and training. Manage procurement and scoping efforts, considering both project and divisional aims. Provide regular reports on More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Pertemps
decision-making by analysing and interpreting data from various sources related to research activities. The analysis should help to identify trends, measure performance and provide actionable insights to improve servicedelivery, regulatory compliance and environmental outcomes in the water industry. Evaluating data and information to produce sound results, conclusions and recommendations to inform business strategy. Produce high-quality More ❯