876 to 900 of 2,752 Service Delivery Jobs in the UK excluding London

SOAP, MID Servers, or other additional products) Expertise with JavaScript and ServiceNow JavaScript API's Working proficiency in the following skills are encouraged: Web service proficiency (REST, SOAP) as well as XML and JSON knowledge Practical knowledge or experience with Operating Systems (Linux, Windows) Thorough knowledge of networking concepts … in multiple application architectures and supporting technologies Experience with scripting languages such as PERL, JavaScript, Python, and Shell l Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to … implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer? Referral Program Quarterly bonus opportunities for billable employees Employee Recognition and Rewards- bonus opportunities for employee contributions More ❯

SOAP, MID Servers, or other additional products) Expertise with JavaScript and ServiceNow JavaScript API's Working proficiency in the following skills are encouraged: Web service proficiency (REST, SOAP) as well as XML and JSON knowledge Practical knowledge or experience with Operating Systems (Linux, Windows) Thorough knowledge of networking concepts … in multiple application architectures and supporting technologies Experience with scripting languages such as PERL, JavaScript, Python, and Shell l Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to … implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer? Referral Program Quarterly bonus opportunities for billable employees Employee Recognition and Rewards- bonus opportunities for employee contributions More ❯

SOAP, MID Servers, or other additional products) Expertise with JavaScript and ServiceNow JavaScript API's Working proficiency in the following skills are encouraged: Web service proficiency (REST, SOAP) as well as XML and JSON knowledge Practical knowledge or experience with Operating Systems (Linux, Windows) Thorough knowledge of networking concepts … in multiple application architectures and supporting technologies Experience with scripting languages such as PERL, JavaScript, Python, and Shell l Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to … implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer? Referral Program Quarterly bonus opportunities for billable employees Employee Recognition and Rewards- bonus opportunities for employee contributions More ❯

Now Hiring: Commercial Manager – Delivery Ops & Assurance 📍 Hybrid | UK-based | Tech Sector | Eligible for SC Clearance We're seeking a Commercial Manager to drive strategic deals from inception to seamless service delivery within a leading IT services environment. 💼 What You'll Do: Shape bids & proposals with smart … competitive pricing. Lead commercial negotiations and contract execution. Oversee programme delivery from a commercial lens. Align long-term service models with contractual commitments. 🎯 What You Bring: Proven commercial management experience in MSP/SI settings. Strength in bid strategy, risk analysis & stakeholder engagement. Expertise in contract negotiation and … financial modelling. Eligibility for UK SC Security Clearance. 🤝 Collaborate across sales, legal, finance & delivery teams to ensure contracts not only close but thrive. 💡 This is your chance to make a real impact in a fast-paced, growth-oriented business. 🔗 Ready to take your commercial expertise to the next level More ❯

Now Hiring: Commercial Manager – Delivery Ops & Assurance 📍 Hybrid | UK-based | Tech Sector | Eligible for SC Clearance We're seeking a Commercial Manager to drive strategic deals from inception to seamless service delivery within a leading IT services environment. 💼 What You'll Do: Shape bids & proposals with smart … competitive pricing. Lead commercial negotiations and contract execution. Oversee programme delivery from a commercial lens. Align long-term service models with contractual commitments. 🎯 What You Bring: Proven commercial management experience in MSP/SI settings. Strength in bid strategy, risk analysis & stakeholder engagement. Expertise in contract negotiation and … financial modelling. Eligibility for UK SC Security Clearance. 🤝 Collaborate across sales, legal, finance & delivery teams to ensure contracts not only close but thrive. 💡 This is your chance to make a real impact in a fast-paced, growth-oriented business. 🔗 Ready to take your commercial expertise to the next level More ❯

and microwave networks. What we are looking for: Were looking for tech-curious and dynamic individuals with excellent communication and problem-solving skills. Customer service focus is a must have as well as a methodical approach with great attention to detail. Youll also need to remain calm under pressure … to resolve and see issues through to completion. Escalate issues promptly to appropriate colleagues, management team or suppliers as necessary. Ensure that targets for service availability are met. Ensure actions taken are logged, root causes are investigated and understood, and future requirements are captured. Ensure information is shared appropriately … and asset information. Contribute to the development of maintenance and replacement plans, supporting recommendations with data from the helpdesk. Work in accordance with agreed service levels and department processes, policies and procedures. Qualifications and Education Requirements: High standard of education, with a minimum of NVQ Level 5 or equivalent More ❯

you will: Lead the Council’s digital and technology strategy, ensuring secure, user-centric, and efficient services Drive modernisation and transformation across ICT, architecture, service management, and data functions Deliver a forward-thinking roadmap that aligns with organisational goals and citizen needs Champion innovation, agile delivery, and better … use of data to improve outcomes Oversee digital risk governance, supplier partnerships, and service performance frameworks Act as a key advisor to the Executive Director and senior stakeholders What You’ll Bring Extensive leadership experience in digital and ICT within large, complex organisations A proven track record of delivering … major transformation and service improvement Strategic thinking, with the ability to align digital solutions to broader organisational outcomes Excellent stakeholder engagement and communication skills, including political acumen Expertise in ICT governance, architecture standards, and performance-driven service delivery Experience managing large budgets and motivating cross-functional teams More ❯

you will: Lead the Council’s digital and technology strategy, ensuring secure, user-centric, and efficient services Drive modernisation and transformation across ICT, architecture, service management, and data functions Deliver a forward-thinking roadmap that aligns with organisational goals and citizen needs Champion innovation, agile delivery, and better … use of data to improve outcomes Oversee digital risk governance, supplier partnerships, and service performance frameworks Act as a key advisor to the Executive Director and senior stakeholders What You’ll Bring Extensive leadership experience in digital and ICT within large, complex organisations A proven track record of delivering … major transformation and service improvement Strategic thinking, with the ability to align digital solutions to broader organisational outcomes Excellent stakeholder engagement and communication skills, including political acumen Expertise in ICT governance, architecture standards, and performance-driven service delivery Experience managing large budgets and motivating cross-functional teams More ❯

infrastructure, and technical problem-solving to join our EPR programme. Your role, as EPR Infrastructure Lead, will be to lead and support the technical delivery of desktop, mobile, and printing device services. Main duties of the job Under the direction of the Head of Acute and Core Technology Services … and the Technical Project Manager you will be responsible for the delivery of various elements of the end user computing environment and supporting infrastructure required for successful deployment of our Oracle Millenium EPR platform. Working with the desktop, mobile and service operations teams you will coordinate the deployment … stated closing date if we receive a high number of applications. Job description Job responsibilities Lead on and support the technical aspects of client delivery for desktop, mobile and printing devices Lead on the delivery and configuration of fixed and wireless networking infrastructure for client and mobile devices More ❯

first line telephony response for Dealers and Policy Holders. What you’ll do: Ensuring SLAs are continually met with optimum levels of quality and service delivery both oral and written Any clerical/administration tasks which may be required to support the management team Administration support to Sales … level of knowledge’ from Field team, Policyholders and Dealers Processing of all policy transfers Work with external stakeholders to understand the issue with the service, function or the product provided Liaise with Tier 2 personnel to gather and upskill own system knowledge base to improve the handling of the … able to work on own initiative, as well as part of a team Target driven – able to work to achieve key performance indicators and service level agreements set for the team What we’re looking for: Essential: Basic knowledge of Microsoft packages Good understanding voice/soft skill Customer More ❯

first line telephony response for Dealers and Policy Holders. What you’ll do: Ensuring SLAs are continually met with optimum levels of quality and service delivery both oral and written Any clerical/administration tasks which may be required to support the management team Administration support to Sales … level of knowledge’ from Field team, Policyholders and Dealers Processing of all policy transfers Work with external stakeholders to understand the issue with the service, function or the product provided Liaise with Tier 2 personnel to gather and upskill own system knowledge base to improve the handling of the … able to work on own initiative, as well as part of a team Target driven – able to work to achieve key performance indicators and service level agreements set for the team What we’re looking for: Essential: Basic knowledge of Microsoft packages Good understanding voice/soft skill Customer More ❯

first line telephony response for Dealers and Policy Holders. What you’ll do: Ensuring SLAs are continually met with optimum levels of quality and service delivery both oral and written Any clerical/administration tasks which may be required to support the management team Administration support to Sales … level of knowledge’ from Field team, Policyholders and Dealers Processing of all policy transfers Work with external stakeholders to understand the issue with the service, function or the product provided Liaise with Tier 2 personnel to gather and upskill own system knowledge base to improve the handling of the … able to work on own initiative, as well as part of a team Target driven – able to work to achieve key performance indicators and service level agreements set for the team What we’re looking for: Essential: Basic knowledge of Microsoft packages Good understanding voice/soft skill Customer More ❯

first line telephony response for Dealers and Policy Holders. What you’ll do: Ensuring SLAs are continually met with optimum levels of quality and service delivery both oral and written Any clerical/administration tasks which may be required to support the management team Administration support to Sales … level of knowledge’ from Field team, Policyholders and Dealers Processing of all policy transfers Work with external stakeholders to understand the issue with the service, function or the product provided Liaise with Tier 2 personnel to gather and upskill own system knowledge base to improve the handling of the … able to work on own initiative, as well as part of a team Target driven – able to work to achieve key performance indicators and service level agreements set for the team What we’re looking for: Essential: Basic knowledge of Microsoft packages Good understanding voice/soft skill Customer More ❯

of IT Operations, this role will ensure a high level of user satisfaction by providing first-line IT support, resolving routine issues, and managing service desk tickets. This role will take on the responsibility for monitoring service performance, escalating complex issues to the Senior Systems Specialist, and supporting … service delivery improvements. We’re seeking a proactive and user-focused IT Support Specialist to provide first-line technical support across the Charity. You’ll be the first point of contact for resolving day-to-day IT issues, managing service desk tickets, and escalating complex incidents when … and network connectivity issues (e.g., Wi-Fi and wired connections). In addition to handling system checks and routine maintenance, you’ll monitor service performance, contribute to SLA reporting, and support database upkeep and user onboarding. A commitment to learning, sharing knowledge, and embracing change is key, as you More ❯

of IT Operations, this role will ensure a high level of user satisfaction by providing first-line IT support, resolving routine issues, and managing service desk tickets. This role will take on the responsibility for monitoring service performance, escalating complex issues to the Senior Systems Specialist, and supporting … service delivery improvements. We’re seeking a proactive and user-focused IT Support Specialist to provide first-line technical support across the Charity. You’ll be the first point of contact for resolving day-to-day IT issues, managing service desk tickets, and escalating complex incidents when … and network connectivity issues (e.g., Wi-Fi and wired connections). In addition to handling system checks and routine maintenance, you’ll monitor service performance, contribute to SLA reporting, and support database upkeep and user onboarding. A commitment to learning, sharing knowledge, and embracing change is key, as you More ❯

of IT Operations, this role will ensure a high level of user satisfaction by providing first-line IT support, resolving routine issues, and managing service desk tickets. This role will take on the responsibility for monitoring service performance, escalating complex issues to the Senior Systems Specialist, and supporting … service delivery improvements. We’re seeking a proactive and user-focused IT Support Specialist to provide first-line technical support across the Charity. You’ll be the first point of contact for resolving day-to-day IT issues, managing service desk tickets, and escalating complex incidents when … and network connectivity issues (e.g., Wi-Fi and wired connections). In addition to handling system checks and routine maintenance, you’ll monitor service performance, contribute to SLA reporting, and support database upkeep and user onboarding. A commitment to learning, sharing knowledge, and embracing change is key, as you More ❯

of IT Operations, this role will ensure a high level of user satisfaction by providing first-line IT support, resolving routine issues, and managing service desk tickets. This role will take on the responsibility for monitoring service performance, escalating complex issues to the Senior Systems Specialist, and supporting … service delivery improvements. We’re seeking a proactive and user-focused IT Support Specialist to provide first-line technical support across the Charity. You’ll be the first point of contact for resolving day-to-day IT issues, managing service desk tickets, and escalating complex incidents when … and network connectivity issues (e.g., Wi-Fi and wired connections). In addition to handling system checks and routine maintenance, you’ll monitor service performance, contribute to SLA reporting, and support database upkeep and user onboarding. A commitment to learning, sharing knowledge, and embracing change is key, as you More ❯

motivated Lead Business Analyst to join the Technology Business Analysis Practice in Worcester. This is a leadership role within a growing team, supporting the delivery of complex business change initiatives and enabling digital transformation. You'll work closely with business colleagues across project and product delivery teams, while … of managing and mentoring analysts. Ability to drive effective cross-team collaboration and strategic decision-making. Skilled in creating design artefacts, user journeys, and service prototypes. Experience working with internal and external stakeholders to deliver impactful solutions. Capable of managing contractor performance and ensuring service delivery standards. More ❯

Passionate about IT and ready to launch your career in a growing managed service provider (MSP)? At DGITS, we deliver expert cloud and IT solutions to small and medium businesses. Our Level 3 Cloud Specialist apprenticeship will equip you with hands-on skills to support cloud infrastructure, Office … Azure services, and user environments. Role Microsoft 365 and Azure fundamentals Cloud service delivery and virtual network management Operating systems, hardware basics, and remote device support Backup solutions, disaster recovery, and security best practices Network troubleshooting, VPNs, and firewall configuration IT support methodologies aligned with real client environments More ❯

motivated Lead Business Analyst to join the Technology Business Analysis Practice in Worcester. This is a leadership role within a growing team, supporting the delivery of complex business change initiatives and enabling digital transformation. You’ll work closely with business colleagues across project and product delivery teams, while … of managing and mentoring analysts. Ability to drive effective cross-team collaboration and strategic decision-making. Skilled in creating design artefacts, user journeys, and service prototypes. Experience working with internal and external stakeholders to deliver impactful solutions. Capable of managing contractor performance and ensuring service delivery standards. More ❯

motivated Lead Business Analyst to join the Technology Business Analysis Practice in Worcester. This is a leadership role within a growing team, supporting the delivery of complex business change initiatives and enabling digital transformation. You’ll work closely with business colleagues across project and product delivery teams, while … of managing and mentoring analysts. Ability to drive effective cross-team collaboration and strategic decision-making. Skilled in creating design artefacts, user journeys, and service prototypes. Experience working with internal and external stakeholders to deliver impactful solutions. Capable of managing contractor performance and ensuring service delivery standards. More ❯

motivated Lead Business Analyst to join the Technology Business Analysis Practice in Worcester. This is a leadership role within a growing team, supporting the delivery of complex business change initiatives and enabling digital transformation. You’ll work closely with business colleagues across project and product delivery teams, while … of managing and mentoring analysts. Ability to drive effective cross-team collaboration and strategic decision-making. Skilled in creating design artefacts, user journeys, and service prototypes. Experience working with internal and external stakeholders to deliver impactful solutions. Capable of managing contractor performance and ensuring service delivery standards. More ❯

Responsibilities Deliver hands-on desktop and network support, including PC and call centre systems Plan, configure, and implement network, PC, and security systems Manage service delivery schedules, migrations, and proof-of-concept testing Provide first-line troubleshooting, acting as the escalation point for customer enquiries Maintain secure, tidy … project and maintenance support when required Produce regular status reports for management and maintain accurate technical documentation Carry out vendor coordination and manage new service features and implementations Respond to ad hoc requests from management 🎯 Candidate Requirements Essential Skills & Experience: 1+ to 3+ Years in IT Support Experience Strong More ❯

Responsibilities Deliver hands-on desktop and network support, including PC and call centre systems Plan, configure, and implement network, PC, and security systems Manage service delivery schedules, migrations, and proof-of-concept testing Provide first-line troubleshooting, acting as the escalation point for customer enquiries Maintain secure, tidy … project and maintenance support when required Produce regular status reports for management and maintain accurate technical documentation Carry out vendor coordination and manage new service features and implementations Respond to ad hoc requests from management 🎯 Candidate Requirements Essential Skills & Experience: 1+ to 3+ Years in IT Support Experience Strong More ❯

encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology … You will be rewriting existing NOC processes to align with ITIL standards, ensuring clarity, accuracy, and completeness. You will work closely with NOC managers, service managers, and other stakeholders to gather required information and validate process changes. Identifying opportunities for process improvements and recommend changes to enhance overall efficiency … all process documentation, ensuring updates are properly tracked and communicated. Ensuring all documented processes meet ITIL standards and best practices, supporting consistent and effective service delivery across the organisation, will be required. What youll bring? You will possess proven background in ITIL process writing and documentation, especially within More ❯