Forfar, Scotland, United Kingdom Hybrid / WFH Options
Sumer Group Holdings Limited
IT SupportAnalyst Application Deadline: 30 June 2025 Department: Technology Employment Type: Permanent Location: Forfar Description At EQ Accountants, we believe that at the core of our success is our people. We are more than just a team of financial experts; we are partners in our clients’ journeys. For over 20 years, we have taken pride in championing … creating a One EQ ethos that brings our values to life. At EQ, our values are central to everything we do. They guide how we show up, how we support one another, and how we grow together: We Shine Together: We celebrate everyone's individuality and work as one team. We Do the Right Thing: We act with kindness … brave as we make a difference, every day, for our clients and communities. There has never been a more exciting time to join EQ! Role overview As an IT SupportAnalyst your ability to provide support services including fixing and maintaining hardware and software, providing network support and installing I.T equipment is essential. You will excel More ❯
HR SupportAnalyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the … nation's critical digital infrastructures connected and protected. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all … HR System queries. What you’ll do: First Line Support First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed. Ensuring excellent More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
EQ Accountants, part of the Sumer Group
creating a One EQ ethos that brings our values to life. At EQ, our values are central to everything we do. They guide how we show up, how we support one another, and how we grow together: We Shine Together: We celebrate everyone's individuality and work as one team. We Do the Right Thing: We act with kindness … brave as we make a difference, every day, for our clients and communities. There has never been a more exciting time to join EQ! Role overview As an IT SupportAnalyst your ability to provide support services including fixing and maintaining hardware and software, providing network support and installing I.T equipment is essential. You will excel … IT infrastructure, you’ll help to optimise business performance and enable the firm to achieve its long-term goals. Your ‘go to’ person is the Servicedesk Manager, who will support and challenge you not only to succeed in your role but to realise your potential and career aspirations at EQ. Key Responsibilities In this role, your aim is to More ❯
Glenrothes, Scotland, United Kingdom Hybrid / WFH Options
EQ Accountants, part of the Sumer Group
creating a One EQ ethos that brings our values to life. At EQ, our values are central to everything we do. They guide how we show up, how we support one another, and how we grow together: We Shine Together: We celebrate everyone's individuality and work as one team. We Do the Right Thing: We act with kindness … brave as we make a difference, every day, for our clients and communities. There has never been a more exciting time to join EQ! Role overview As an IT SupportAnalyst your ability to provide support services including fixing and maintaining hardware and software, providing network support and installing I.T equipment is essential. You will excel … IT infrastructure, you’ll help to optimise business performance and enable the firm to achieve its long-term goals. Your ‘go to’ person is the Servicedesk Manager, who will support and challenge you not only to succeed in your role but to realise your potential and career aspirations at EQ. Key Responsibilities In this role, your aim is to More ❯
HR SupportAnalyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the … nation's critical digital infrastructures connected and protected. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all … HR System queries. What you’ll do: First Line Support First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed. Ensuring excellent More ❯
HR SupportAnalyst Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. … is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and … drive process excellence and serve as first line support for all HR System queries. What you’ll do: First Line Support First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service More ❯
EMEA Finance Regulatory Change & Support Business System Analyst Manchester, Lancashire, United Kingdom Job Description At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. We create solutions with our clients that benefit … help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of EMEA Finance Regulatory Change & Support Business System Analyst. This role is located in Manchester – HYBRID. The team is tasked with implementing changes across various regulatory reporting domains throughout EMEA, including Financial and Statistical reporting … your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Radar Healthcare
with 91% of the team agreeing that they "would strongly endorse my company to friends and family as a great place to work" ???????? The Opportunity Radar Healthcare's newSupport Analyst We’re looking for a highly motivated individual who enjoys learning and problem-solving to join our Support Team as a 1st Line SupportAnalyst . … As the first point of contact for our customers, Support Analysts and are responsible for managing and resolving incoming support queries by phone and email. Providing a good customer experience at every interaction is key to how we support our customers. This role involves listening to and understanding customers to assist them in using their Radar Healthcare … identifying issues or bugs that need to be escalated. Ideal candidates have strong problem-solving skills, excellent communication abilities, and a passion for learning within a fast-paced software support environment Please note that shifts will cover periods between 8am and 6pm (35hrs/week) What you’ll be doingto make a difference: Provide an excellent customer experience day More ❯
To P rovide first-line support for our global ERP systems, currently Microsoft Dynamics AX 2012, transitioning to D365 Finance & Operations. This role will be responsible for troubleshooting, user support, system monitoring, and assisting with the transition to D365. The ideal candidate will have experience in ERP application support, working with business users across multiple regions, and … such as finance, procurement, inventory, projects, and manufacturing. Directly Reports To Business Systems Manager Internal relationships ERP Users & D365 Project Team members external relationships Main Responsibilities Deliver first-line support for AX 2012 and D365 F&O across various regions, including the UK, US, Canada, Australia, the Middle East, and Qatar. Diagnose and resolve system issues promptly to support end-users effectively. Escalate more complex problems to second-line and third-line support required. Contribute to user training and documentation on common issues and best practices. Assist with ERP upgrades, patches, and system testing during the D365 implementation. Collaborate with finance, procurement, inventory, and project teams to maintain efficient ERP processes. Monitor system performance and report critical More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures … connected and protected. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. What you … ll do: First Line Support First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed. Ensuring excellent customer experiences while assisting to More ❯
Silicon Valley, New York City, Salt Lake City, Chicago, London, Edinburgh, Pune, and Dubai. The Role As part of the broader Addepar Go-To-Market organisation, the Data Client Support team is responsible for ensuring our customers receive first-class support experience and are able get the most value out of their data in Addepar. The Data Client … Support group sits at the nexus of Addepar's activity and requires daily communications with clients, data providers, and other personnel across the company. What You’ll Do Address client inquiries related to Addepar’s portfolio data feeds and on general data product functionalities within established SLAs. Manage and complete requests from internal Data teams that require client outreach More ❯
Software SupportAnalyst, Applications Support, COR7051 This is a great time to join an established, niche software house, based just outside Witney, West Oxfordshire as a Software Support Analyst. The Role The Software SupportAnalyst/Application SupportAnalyst will be joining a company that is well-established with a strong product … range (mission-critical, browser-based software developed predominantly in C#, ASP.NET MVC, JavaScript and SQL Server) used by market leading companies across the globe. The role of the Software SupportAnalyst/Application SupportAnalyst will be to provide proactive, personable support to users of my client's software over the phone and via email. … reported faults where required, and keeping customers updated as to the status of their call. Working fully onsite in beautiful offices in the heart of the countryside, the Software SupportAnalyst/Application SupportAnalyst will be joining a company that recognises the importance of a work-life balance, with flexible working offered to match your More ❯
Social network you want to login/join with: Application SupportAnalyst, Northampton col-narrow-left Client: Location: Northampton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 4e8dbe2bcd7c Job Views: 3 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: Application SupportAnalyst Application SupportAnalyst – Wellingborough, Northamptonshire Application Support, Banking, Oracle SQL, Oracle databases, PL/SQL, Java Salary – £48k plus excellent benefits This advanced organisation based in Wellingborough, Northamptonshire with good links to Kettering, Bedford & Northampton are looking for a talented Application SupportAnalyst with solid experience in supporting Oracle applications and hands-on experience providing production support with … any Core Banking product. Ideally you will have a minimum of 4 years’ experience in a similar role and will join their vibrant Support team. Key responsibilities for this Application Support role include: Financial Services, Banking or Online Banking experience Supporting Core Banking applications Completion of batch cycles & all the transaction processing Create and maintain detailed service supportMore ❯
Onsite supportanalyst - Woburn - £32,000-£35,000 DOE I'm seeking an experienced Onsite supportanalyst for a leading IT Service provider based in the Bedfordshire area. They are looking for someone with a good technical background across Infrastructure and Networking, supporting one client in the area. You will work on one client site, with … some travel to multiple offices, ensuring that IT problems are either resolved or escalated within the agreed SLAs. Benefits for the correct Onsite supportanalyst: 25 days holiday inc bank holidays, career progression, Company pension The successful Onsite supportanalyst will have experience in some of the following: Knowledge of WAN Technologies Some experience with VMware More ❯
Onsite supportanalyst - Woburn - £32,000-£35,000 DOE I'm seeking an experienced Onsite supportanalyst for a leading IT Service provider based in the Bedfordshire area. They are looking for someone with a good technical background across Infrastructure and Networking, supporting one client in the area. You will work on one client site, with … some travel to multiple offices, ensuring that IT problems are either resolved or escalated within the agreed SLAs. Benefits for the correct Onsite supportanalyst: 25 days holiday inc bank holidays, career progression, Company pension The successful Onsite supportanalyst will have experience in some of the following: Knowledge of WAN Technologies Some experience with VMware More ❯
Onsite supportanalyst - Woburn - £32,000-£35,000 DOE I'm seeking an experienced Onsite supportanalyst for a leading IT Service provider based in the Bedfordshire area. They are looking for someone with a good technical background across Infrastructure and Networking, supporting one client in the area. You will work on one client site, with … some travel to multiple offices, ensuring that IT problems are either resolved or escalated within the agreed SLAs. Benefits for the correct Onsite supportanalyst: 25 days holiday inc bank holidays, career progression, Company pension The successful Onsite supportanalyst will have experience in some of the following: Knowledge of WAN Technologies Some experience with VMware More ❯
Job Title: IT Application SupportAnalyst Location: Manchester area - full time on site Employment Type: Permanent, Full-time (40 hours/week) Are you an experienced IT Application SupportAnalyst looking for your next challenge? Join a well-established retail organisation where you'll play a pivotal role in supporting key business applications — primarily Business Central … while liaising with internal teams and external vendors to ensure smooth, efficient system operations. As the IT Application SupportAnalyst, your responsibilities will include: Logging and resolving incidents, managing service requests, and supporting end users Supporting and maintaining Business Central and other business applications Monitoring system performance to ensure optimal uptime and functionality Contributing to system and process … improvements Collaborating with third-party suppliers and internal teams Involvement in some hardware configuration and installation tasks To be successful, you’ll need: Proven experience in an application support or IT systems role Business Central experience highly desirable Experience in a service desk/support environment Proficiency in Active Directory and desktop configuration Strong communication skills and a More ❯
Applications SupportAnalyst Hybrid - London - 3 days a week £50,000 - £60,000 Our client is a FTSE100 market leading organisation who are looking for an Applications SupportAnalyst to join their enterprise IT operations team. You’ll be involved in supporting business-critical systems, driving continuous improvements, and maintaining strong operational processes. You’ll work More ❯
Application SupportAnalyst (WMS + AWS) 3PL Logistics Cloud Infrastructure Warehouse Systems We're looking for an experienced Application SupportAnalyst to join a logistics environment supporting Warehouse Management Systems (WMS) hosted on AWS. What You'll Be Doing: • WMS Support: Troubleshoot and resolve Level 2 incidents, liaise with warehouse users and vendors. • AWS Monitoring … management, deployments, and proactive health checks. • Integration & Tools: Work with APIs, EDI, TMS, ERP, and ServiceNow. • Reporting: Use SQL and scripting to generate insights and performance reports. • User Training: Support and train warehouse staff and first-line teams. • Project Work: Participate in WMS upgrades, UAT, and go-live support. What We're Looking For: • Strong WMS experience (Korber, Manhattan More ❯
Application SupportAnalyst Our Client is looking to recruit an Application SupportAnalyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application SupportAnalyst has primary responsibility for providing day to day operational support for the Application Portfolio … have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. Responsibilities Provide 2 nd and 3 rd line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party suppliers, ensuring issues are escalated … and dealt with as necessary and to SLA Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed More ❯
Junior Application SupportAnalyst We are seeking a proactive and detail-oriented Junior Application SupportAnalyst to join our clients internal Systems Department, supporting core business applications and ensuring seamless operations across the organisation. Key Responsibilities: Provide 1st and 2nd line user support for issues related to the ERP system (IFS). Respond to user … queries promptly and effectively to ensure a high level of service. Troubleshoot application issues using documentation and support resources. Manage software user accounts and system access in coordination with team members. Develop and execute test plans for system upgrades and support process validation. Monitor and manage incident tickets, including liaising with external partners where needed. Assist with user … onboarding and training; create and maintain user guides and documentation. Promote best practices across the business systems environment. Participate in cross-functional process reviews to support continuous improvement. Escalate unresolved issues to senior team members or IT leadership as required. Candidate Profile: Strong proficiency in Microsoft Office (Excel, Word, PowerPoint). Excellent attention to detail and communication skills. A More ❯
As an IT SupportAnalyst , your role will be to provide IT helpdesk (1st and 2nd line) support to over 200 users performing daily network tasks and to ensure the IT service is consistent and adequately supported. Your working hours will be Monday through Friday, 8am-5pm, with an hour for lunch. You will be required to … provide weekend support on a rota basis. Due to the location of our client, you will need to have access to your own vehicle. IT SupportAnalyst Key responsibilities include: Install, maintain, and upgrade all IT-related equipment across the business Provide general support and excellent service to all users, and to deal with support … and to safeguard against failure of the system Install maintain, repair, and upgrade all telephone equipment and ensure the IT department provides an uninterrupted,d efficient service of communication Support and train new colleagues within the department Ensure all support calls are responded to in a timely manner, and project work is completed on time as per IT More ❯
Junior Application SupportAnalyst We are seeking a proactive and detail-oriented Junior Application SupportAnalyst to join our clients internal Systems Department, supporting core business applications and ensuring seamless operations across the organisation. Key Responsibilities: Provide 1st and 2nd line user support for issues related to the ERP system (IFS). Respond to user … queries promptly and effectively to ensure a high level of service. Troubleshoot application issues using documentation and support resources. Manage software user accounts and system access in coordination with team members. Develop and execute test plans for system upgrades and support process validation. Monitor and manage incident tickets, including liaising with external partners where needed. Assist with user … onboarding and training; create and maintain user guides and documentation. Promote best practices across the business systems environment. Participate in cross-functional process reviews to support continuous improvement. Escalate unresolved issues to senior team members or IT leadership as required. Candidate Profile: Strong proficiency in Microsoft Office (Excel, Word, PowerPoint). Excellent attention to detail and communication skills. A More ❯
Job Description Application SupportAnalyst Our Client is looking to recruit an Application SupportAnalyst with at least 3 to 5 years of 1st and 2nd Line Support experience. Reporting to the Service Delivery Manager, the Application SupportAnalyst has primary responsibility for providing day-to-day operational support for the Application … and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3rd party suppliers as appropriate. Responsibilities Provide 2nd and 3rd line support for the application portfolio. Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising. Liaise with 3rd party suppliers, ensuring issues are escalated and … dealt with as necessary and to SLA. Own application/system documentation and the data repository that holds that information (i.e. SharePoint). Provide technical support to the application architect and project services as required for project deliverables. Provide test support for new and enhanced systems/applications. Responsible for Change Management process, ensuring that changes are managed More ❯
A Junior Application SupportAnalyst is now sought by a well-known software solutions Company. This is a fantastic and rare entry level opportunity for an ambitious individual to take their first step into a customer-focused technology role. To be considered you will have one of the following profiles: Some commercial experience gained within an IT service … desk/application support role combined with a knowledge of databases, operating systems (Linux – Ideal), ODBC, and MS Office tools. A dynamic individual with a knowledge of business processes; ideally, you will have worked with ERP systems and have gained a good understanding of the different areas they cover. You will be keen on progressing a career into a … technical role and will be able to demonstrate personal learning within areas such as technology, operating systems, databases, and data/reporting tools. Recruitment of this Junior Application Analyst will be based on experience, attitude, and appetite to learn and self-develop. Could this be your perfect career opportunity? Have you worked in your spare time to develop your More ❯
