1,801 to 1,825 of 2,068 ITIL Jobs

Title: Group IT & Security Manager Salary: £ 70,000–£ 80,000 + Benefits Location: West London – Hybrid (3 days p/w in-office) Tech: AWS, Azure, Networking, ISO27001, NIST, ITIL The Company: Immersum are supporting the continued growth of a leading property group that’s reshaping how people, data, and technology power the housing sector. Operating across several high-impact … management and leadership roles, ideally across multi-entity environments Strong technical knowledge spanning infrastructure, networking, and cybersecurity Hands-on experience with cloud platforms (AWS, Azure) and IT service frameworks (ITIL, ISO27001) A proactive, delivery-focused mindset with excellent organisational and communication skills Confidence engaging senior stakeholders and translating technical needs into strategic outcomes The ability to balance hands-on problem More ❯

Title: Group IT & Security Manager Salary: £ 70,000–£ 80,000 + Benefits Location: West London – Hybrid (3 days p/w in-office) Tech: AWS, Azure, Networking, ISO27001, NIST, ITIL The Company: Immersum are supporting the continued growth of a leading property group that’s reshaping how people, data, and technology power the housing sector. Operating across several high-impact … management and leadership roles, ideally across multi-entity environments Strong technical knowledge spanning infrastructure, networking, and cybersecurity Hands-on experience with cloud platforms (AWS, Azure) and IT service frameworks (ITIL, ISO27001) A proactive, delivery-focused mindset with excellent organisational and communication skills Confidence engaging senior stakeholders and translating technical needs into strategic outcomes The ability to balance hands-on problem More ❯

Title: Group IT & Security Manager Salary: £ 70,000-£ 80,000 + Benefits Location: West London - Hybrid (3 days p/w in-office) Tech: AWS, Azure, Networking, ISO27001, NIST, ITIL The Company: Immersum are supporting the continued growth of a leading property group that's reshaping how people, data, and technology power the housing sector. Operating across several high-impact … management and leadership roles, ideally across multi-entity environments Strong technical knowledge spanning infrastructure, networking, and cybersecurity Hands-on experience with cloud platforms (AWS, Azure) and IT service frameworks (ITIL, ISO27001) A proactive, delivery-focused mindset with excellent organisational and communication skills Confidence engaging senior stakeholders and translating technical needs into strategic outcomes The ability to balance hands-on problem More ❯

Title: Group IT & Security Manager Salary: £ 70,000–£ 80,000 + Benefits Location: West London – Hybrid (3 days p/w in-office) Tech: AWS, Azure, Networking, ISO27001, NIST, ITIL The Company: Immersum are supporting the continued growth of a leading property group that’s reshaping how people, data, and technology power the housing sector. Operating across several high-impact … management and leadership roles, ideally across multi-entity environments Strong technical knowledge spanning infrastructure, networking, and cybersecurity Hands-on experience with cloud platforms (AWS, Azure) and IT service frameworks (ITIL, ISO27001) A proactive, delivery-focused mindset with excellent organisational and communication skills Confidence engaging senior stakeholders and translating technical needs into strategic outcomes The ability to balance hands-on problem More ❯

Title: Group IT & Security Manager Salary: £ 70,000–£ 80,000 + Benefits Location: West London – Hybrid (3 days p/w in-office) Tech: AWS, Azure, Networking, ISO27001, NIST, ITIL The Company: Immersum are supporting the continued growth of a leading property group that’s reshaping how people, data, and technology power the housing sector. Operating across several high-impact … management and leadership roles, ideally across multi-entity environments Strong technical knowledge spanning infrastructure, networking, and cybersecurity Hands-on experience with cloud platforms (AWS, Azure) and IT service frameworks (ITIL, ISO27001) A proactive, delivery-focused mindset with excellent organisational and communication skills Confidence engaging senior stakeholders and translating technical needs into strategic outcomes The ability to balance hands-on problem More ❯

Title: Group IT & Security Manager Salary: £ 70,000–£ 80,000 + Benefits Location: West London – Hybrid (3 days p/w in-office) Tech: AWS, Azure, Networking, ISO27001, NIST, ITIL The Company: Immersum are supporting the continued growth of a leading property group that’s reshaping how people, data, and technology power the housing sector. Operating across several high-impact … management and leadership roles, ideally across multi-entity environments Strong technical knowledge spanning infrastructure, networking, and cybersecurity Hands-on experience with cloud platforms (AWS, Azure) and IT service frameworks (ITIL, ISO27001) A proactive, delivery-focused mindset with excellent organisational and communication skills Confidence engaging senior stakeholders and translating technical needs into strategic outcomes The ability to balance hands-on problem More ❯

knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office 365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure to cloud platforms (AWS desirable) and web proxy technologies Background in IT risk, controls, and cyber awareness Desirable … ITIL Foundation Certificate, SSCP Certificate If you’re motivated by the idea of protecting systems that millions of people rely on and want to grow your career in a role that balances technical depth with real business impact, we would love to hear from you We encourage early applications, as the vacancy may close before the advertised deadline once we More ❯

knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office 365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure to cloud platforms (AWS desirable) and web proxy technologies Background in IT risk, controls, and cyber awareness Desirable … ITIL Foundation Certificate, SSCP Certificate If you’re motivated by the idea of protecting systems that millions of people rely on and want to grow your career in a role that balances technical depth with real business impact, we would love to hear from you We encourage early applications, as the vacancy may close before the advertised deadline once we More ❯

Oversee Period Close activities and ensure financial data integrity across modules. Manage small-scale enhancements (under 15 days) through full lifecycle: requirements gathering, design, testing (UAT), and deployment under ITIL framework. Collaborate with project teams to support transition of larger initiatives into Business-as-Usual (BAU). Support quarterly Oracle Cloud upgrade cycles, including impact analysis, testing, and deployment. Provide … compliance and financial controls. Awareness of CIS/Apps & Certs solutions is a plus Skills & Competencies Oracle Cloud Financials (essential) Financial analysis, budgeting, and forecasting SQL and data reporting ITIL v3/v4 processes and structured ITSM tools Excellent problem-solving and analytical skills Strong communication and stakeholder management abilities Ability to work independently and manage multiple priorities What We More ❯

Apps for Business deployments 2+ years of customer service experience (Deskside support) Must be reliable and consistent in job performance Must have an understanding and working knowledge of ITIL Must have strong critical thinking skills, customer service, and a can-do attitude Must have strong written and verbal communication skills Vital in identifying, researching, and resolving complex technical issues Proficiency … in resolving end-user software application, PC, and web browser errors Preferred Experience: CompTIAA+ ITIL v4 Microsoft MD-102 Must Have Skills Desktop & Laptop Support Microsoft 365 Apps Customer Service/Deskside Support Note: If you are interested, please share your updated resume and suggest the best number & time to connect with you. If your resume is shortlisted, one of More ❯

8+ years of IT experience, with 2–3+ years in ServiceNow project management roles. Strong understanding of ServiceNow platform capabilities, including workflows, CMDB, integration, and module configurations. Familiarity with ITIL and CSDM frameworks. Experience delivering projects in an Agile, Scrum, or hybrid methodology. Excellent communication, stakeholder engagement, and conflict resolution skills. Ability to manage multiple concurrent projects and priorities in … a fast-paced environment. Preferred Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Implementation Specialist (any module) PMP or PRINCE2 Certification ITIL v3/v4 Foundation Agile Scrum Master or Safe Agilist Mandatory Skills: ServiceNow - SaaS . Experience: 8-10 Years . More ❯

IT infrastructure and EUC services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem, and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with … including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder More ❯

IT infrastructure and EUC services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem, and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with … including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder More ❯

IT infrastructure and EUC services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem, and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with … including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder More ❯

IT infrastructure and EUC services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem, and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with … including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder More ❯

IT infrastructure and EUC services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem, and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with … including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder More ❯

and mentor: Guide a team of IT support technicians to deliver fast, reliable, and friendly service across the organization. Build and improve: Design scalable service desk processes and implement ITIL-based best practices to streamline support. You'll build a modern support framework that scales with Precoa's growth and advances our mission of meaningful connection. Collaborate cross-functionally: Partner … of IT support experience, including 2+ years managing or leading a technical support team A strong background with service desk platforms (Jira Service Management, ServiceNow, or similar) Familiarity with ITIL or other IT service management frameworks (certification a plus ! ) Exceptional communication and leadership skills - you're assertive, clear, and empathetic A knack for solving problems creatively and helping people thrive More ❯

Job Title: ServiceNow Technical Architect - Senior Manager Location: London Level: Senior Manager Salary: Competitive Salary & Package (Dependent on Experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and More ❯

Collaborate with cross functional teams to improve IT service management and implement best practices Continuously update technical knowledge related to Service Desk operations and emerging technologies Ensure adherence to ITIL frameworks and maintain service level agreements SLAs Participate in knowledge sharing documentation and process improvement initiatives to enhance team performance Roles and Responsibilities Manage and resolve incidents and service requests … Desk issues providing advanced support as needed Conduct root cause analysis for recurring incidents and implement corrective actions Maintain accurate records of all Service Desk activities in compliance with ITIL processes Participate in shift rotations and on call support to ensure 24X7 service availability Mentor junior team members and support continuous improvement within the Service Desk team Communicate effectively with More ❯

Collaborate with cross functional teams to improve IT service management and implement best practices Continuously update technical knowledge related to Service Desk operations and emerging technologies Ensure adherence to ITIL frameworks and maintain service level agreements SLAs Participate in knowledge sharing documentation and process improvement initiatives to enhance team performance Roles and Responsibilities Manage and resolve incidents and service requests … Desk issues providing advanced support as needed Conduct root cause analysis for recurring incidents and implement corrective actions Maintain accurate records of all Service Desk activities in compliance with ITIL processes Participate in shift rotations and on call support to ensure 24X7 service availability Mentor junior team members and support continuous improvement within the Service Desk team Communicate effectively with More ❯

Collaborate with cross functional teams to improve IT service management and implement best practices Continuously update technical knowledge related to Service Desk operations and emerging technologies Ensure adherence to ITIL frameworks and maintain service level agreements SLAs Participate in knowledge sharing documentation and process improvement initiatives to enhance team performance Roles and Responsibilities Manage and resolve incidents and service requests … Desk issues providing advanced support as needed Conduct root cause analysis for recurring incidents and implement corrective actions Maintain accurate records of all Service Desk activities in compliance with ITIL processes Participate in shift rotations and on call support to ensure 24X7 service availability Mentor junior team members and support continuous improvement within the Service Desk team Communicate effectively with More ❯

Collaborate with cross functional teams to improve IT service management and implement best practices Continuously update technical knowledge related to Service Desk operations and emerging technologies Ensure adherence to ITIL frameworks and maintain service level agreements SLAs Participate in knowledge sharing documentation and process improvement initiatives to enhance team performance Roles and Responsibilities Manage and resolve incidents and service requests … Desk issues providing advanced support as needed Conduct root cause analysis for recurring incidents and implement corrective actions Maintain accurate records of all Service Desk activities in compliance with ITIL processes Participate in shift rotations and on call support to ensure 24X7 service availability Mentor junior team members and support continuous improvement within the Service Desk team Communicate effectively with More ❯

Collaborate with cross functional teams to improve IT service management and implement best practices Continuously update technical knowledge related to Service Desk operations and emerging technologies Ensure adherence to ITIL frameworks and maintain service level agreements SLAs Participate in knowledge sharing documentation and process improvement initiatives to enhance team performance Roles and Responsibilities Manage and resolve incidents and service requests … Desk issues providing advanced support as needed Conduct root cause analysis for recurring incidents and implement corrective actions Maintain accurate records of all Service Desk activities in compliance with ITIL processes Participate in shift rotations and on call support to ensure 24X7 service availability Mentor junior team members and support continuous improvement within the Service Desk team Communicate effectively with More ❯

Collaborate with cross functional teams to improve IT service management and implement best practices Continuously update technical knowledge related to Service Desk operations and emerging technologies Ensure adherence to ITIL frameworks and maintain service level agreements SLAs Participate in knowledge sharing documentation and process improvement initiatives to enhance team performance Roles and Responsibilities Manage and resolve incidents and service requests … Desk issues providing advanced support as needed Conduct root cause analysis for recurring incidents and implement corrective actions Maintain accurate records of all Service Desk activities in compliance with ITIL processes Participate in shift rotations and on call support to ensure 24X7 service availability Mentor junior team members and support continuous improvement within the Service Desk team Communicate effectively with More ❯

IT Vendor Manager Location: South Manchester (3 Days Onsite) Contract: Type: 6-12 Months The Role As a IT Vendor Manager, you’ll play a critical role in driving value and performance from the client’s key technology suppliers. You More ❯