slough, south east england, united kingdom Hybrid / WFH Options
Franklin Bates
Ahead of upcoming ISO27001 and ITIL Service Operations audits, this organisation's IT team require focused support from an individual who has been through ISO27001/ITIL audits previously to provide a structured framework to ensure the effective and efficient delivery of services, aligned with recognised industry best practices. You will be required to purchase a baseline assessment of the … onsite in the central London office 1 day a week Contract: 3-month term Day rate: £300-£325 per day, inside IR35 Essential skills & experience required: Well-versed in ITIL analysis and documentation as the core focus of previous work Able to show documented evidence of ITIL maturity baseline assessment and problem management process experience (either through standardised templates used More ❯
of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory Budgetary management and reporting Vendor … integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Bachelor’s or Master’s degree in InformationTechnology, Computer Science, Business Information Systems … or a related field ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT/IS environment over many years to come. You will need a driving license and car to reach the More ❯
of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory Budgetary management and reporting Vendor … integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Bachelor’s or Master’s degree in InformationTechnology, Computer Science, Business Information Systems … or a related field ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT/IS environment over many years to come. You will need a driving license and car to reach the More ❯
years in a management or senior technical leadership role Proven success in managing Microsoft Azure environments and cloud migrations Strong understanding of networking, virtualisation, and security principles Experience with ITIL frameworks and service management best practices Excellent leadership, communication, and stakeholder management skills Ability to thrive in a fast-paced, evolving environment with competing priorities Relevant certifications (e.g. Microsoft Certified … ITIL) are desirable Why It’s a Great Fit This role is perfect for a hands-on, people-focused IT leader who wants to shape the future of a growing business through innovation, reliability, and collaboration. You’ll have real influence over technology while mentoring a team. More ❯
years in a management or senior technical leadership role Proven success in managing Microsoft Azure environments and cloud migrations Strong understanding of networking, virtualisation, and security principles Experience with ITIL frameworks and service management best practices Excellent leadership, communication, and stakeholder management skills Ability to thrive in a fast-paced, evolving environment with competing priorities Relevant certifications (e.g. Microsoft Certified … ITIL) are desirable Why It’s a Great Fit This role is perfect for a hands-on, people-focused IT leader who wants to shape the future of a growing business through innovation, reliability, and collaboration. You’ll have real influence over technology while mentoring a team. More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Adecco
subject or equivalent experience. Project Methodology Knowledge: Proficient in project planning techniques such as PRINCE2, ideally at an enterprise level. Communication Skills: Excellent ability to present complex information clearly. ITIL Foundation Certificate: Holder of ITIL Foundation or comparable experience in IT Service Management. organisational Skills: Strong skills in managing multiple priorities effectively. Desirable Qualifications: Degree-level education in a relevant More ❯
and group administration, permissions, and policy enforcement. IT Security Knowledge: Strong understanding of IT security principles and technologies, including experience with tools such as CyberArk and other security solutions. ITIL Framework: Good working knowledge of ITIL processes and best practices. Virtualization Platforms: Great experience with VMware. Microsoft 365 & SharePoint: Experience working with Microsoft SharePoint/MS 365 platforms, including administration More ❯
and group administration, permissions, and policy enforcement. IT Security Knowledge: Strong understanding of IT security principles and technologies, including experience with tools such as CyberArk and other security solutions. ITIL Framework: Good working knowledge of ITIL processes and best practices. Virtualization Platforms: Great experience with VMware. Microsoft 365 & SharePoint: Experience working with Microsoft SharePoint/MS 365 platforms, including administration More ❯
and group administration, permissions, and policy enforcement. IT Security Knowledge: Strong understanding of IT security principles and technologies, including experience with tools such as CyberArk and other security solutions. ITIL Framework: Good working knowledge of ITIL processes and best practices. Virtualization Platforms: Great experience with VMware. Microsoft 365 & SharePoint: Experience working with Microsoft SharePoint/MS 365 platforms, including administration More ❯
Excel or Power BI for basic analysis and reporting. Strong organisational and problem-solving skills with high attention to detail. Proactive communicator with a collaborative, service-oriented approach. DESIRABLES ITIL Foundation certification (or working knowledge of ITIL principles). Experience with automation, integrations, or process improvement projects. Exposure to tools such as Power Automate, Power Apps, or SQL. IMPORTANTLY At More ❯
to evidence experience supporting a range of tools and technologies including O365 and preferably have experience with Azure and Cisco products. It would be highly beneficial if you held ITIL certification but experience of working within an ITIL environment would be accepted in place of this. You will be able to demonstrate exemplary customer care skills. You will be educated More ❯
Employment Type: Full-Time
Salary: £30,000 - £42,000 per annum, Negotiable, Inc benefits
to evidence experience supporting a range of tools and technologies including O365 and preferably have experience with Azure and Cisco products. It would be highly beneficial if you held ITIL certification but experience of working within an ITIL environment would be accepted in place of this. You will be able to demonstrate exemplary customer care skills. You will be educated More ❯
to evidence experience supporting a range of tools and technologies including O365 and preferably have experience with Azure and Cisco products. It would be highly beneficial if you held ITIL certification but experience of working within an ITIL environment would be accepted in place of this. You will be able to demonstrate exemplary customer care skills. You will be educated More ❯
to evidence experience supporting a range of tools and technologies including O365 and preferably have experience with Azure and Cisco products. It would be highly beneficial if you held ITIL certification but experience of working within an ITIL environment would be accepted in place of this. You will be able to demonstrate exemplary customer care skills. You will be educated More ❯
london (city of london), south east england, united kingdom
Eutopia Solutions
to evidence experience supporting a range of tools and technologies including O365 and preferably have experience with Azure and Cisco products. It would be highly beneficial if you held ITIL certification but experience of working within an ITIL environment would be accepted in place of this. You will be able to demonstrate exemplary customer care skills. You will be educated More ❯
to evidence experience supporting a range of tools and technologies including O365 and preferably have experience with Azure and Cisco products. It would be highly beneficial if you held ITIL certification but experience of working within an ITIL environment would be accepted in place of this. You will be able to demonstrate exemplary customer care skills. You will be educated More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
systems such as Service Now, JIRA or equivalent Desirable Skills Experience in an Investment Management environment Understanding of Charles River Investment Management System (CRIMS) Understanding of Enterprise Scheduling Systems ITIL v4 Foundation ITIL Service Operations Powershell Scripting or equivalent Scripting language Network understanding including Telnet We are proud to be a Disability Confident Committed employer. If you have a disability More ❯
platform is capable of maintaining the load and scale if necessary • Ensure the platform is following our architecture and security standards • Support requests and change management in accordance with ITIL principles • Support incident and problem management in accordance with ITIL principles • Support, promote actions ensuring that deployed solutions are compliant with security policies and preserved from vulnerabilities • Keep documentation about … can-do" attitude and experience working on projects with international teams and stakeholders • A passion for creatively solving problems and building new solutions • Proven experience with IT operations and ITIL concepts • Good communication skills Following skills would be a plus: • Proven experience with UI-Path products • Experience with Scrum and SAFe This job requires an awareness of any potential compliance More ❯
Greater Manchester, Lancashire, England, United Kingdom
The Ardonagh Group
Who we are looking for: Essential Proven experience in IT governance, risk, or compliance roles within a complex business or technical environment. Familiarity with governance frameworks such as COBIT, ITIL, NIST CSF Demonstrated ability to lead governance and audit activities, including engagement with external auditors. Strong understanding of identity and access management controls, particularly JML processes and tools like Conditional … concepts for a range of stakeholders and produce actionable reports. Proficiency with tools like Power BI, Excel, or other reporting and analytics platforms. Desirable Certifications such as COBIT Foundation, ITIL, CGEIT, CRISC, or ISO Lead Auditor. Exposure to strategic planning, IT operating models, or executive-level reporting. Experience working in regulated industries or large enterprise environments. Familiarity with governance and More ❯
of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory Budgetary management and reporting Vendor … integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Bachelor’s or Master’s degree in InformationTechnology, Computer Science, Business Information Systems … or a related field ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT/IS environment over many years to come. You will need a driving license and car to reach the More ❯
process designs to technical teams Good knowledge of ServiceNow and its capabilities Consultancy experience working with complex organisations Process design and ownership background Experience communicating with senior stakeholders Proven ITIL or other process best practice knowledge Excellent client facing and engagement management (trusted advisor) Strong analysis and problem-solving skills In depth understanding of Service Management best practice - ITIL Proven … ServiceNow implementation experience including non-IT processes Experience designing and implementing custom applications is advantageous Desirable certifications ServiceNow Certified System Admin ServiceNow Implementation Specialist ITIL (or another process best practice such as Six Sigma or COBIT) Agile Foundation or Practitioner is desired but not essential Responsibilities (not limited to): Run discovery workshops across all aspects of the ServiceNow platform Be … customers’ ServiceNow roadmap development and delivery to support their business change initiatives Provide advice and guidance to the client on the best approaches for implementing ServiceNow in terms of: ITIL best practice ServiceNow best practice Industry trends and use of ServiceNow Provide leadership and mentoring to less senior staff as required Keep abreast of industry trends in the Service Management More ❯
City of London, London, United Kingdom Hybrid / WFH Options
UP3 - ServiceNow Elite partner
process designs to technical teams Good knowledge of ServiceNow and its capabilities Consultancy experience working with complex organisations Process design and ownership background Experience communicating with senior stakeholders Proven ITIL or other process best practice knowledge Excellent client facing and engagement management (trusted advisor) Strong analysis and problem-solving skills In depth understanding of Service Management best practice - ITIL Proven … ServiceNow implementation experience including non-IT processes Experience designing and implementing custom applications is advantageous Desirable certifications ServiceNow Certified System Admin ServiceNow Implementation Specialist ITIL (or another process best practice such as Six Sigma or COBIT) Agile Foundation or Practitioner is desired but not essential Responsibilities (not limited to): Run discovery workshops across all aspects of the ServiceNow platform Be … customers’ ServiceNow roadmap development and delivery to support their business change initiatives Provide advice and guidance to the client on the best approaches for implementing ServiceNow in terms of: ITIL best practice ServiceNow best practice Industry trends and use of ServiceNow Provide leadership and mentoring to less senior staff as required Keep abreast of industry trends in the Service Management More ❯
london, south east england, united kingdom Hybrid / WFH Options
UP3 - ServiceNow Elite partner
process designs to technical teams Good knowledge of ServiceNow and its capabilities Consultancy experience working with complex organisations Process design and ownership background Experience communicating with senior stakeholders Proven ITIL or other process best practice knowledge Excellent client facing and engagement management (trusted advisor) Strong analysis and problem-solving skills In depth understanding of Service Management best practice - ITIL Proven … ServiceNow implementation experience including non-IT processes Experience designing and implementing custom applications is advantageous Desirable certifications ServiceNow Certified System Admin ServiceNow Implementation Specialist ITIL (or another process best practice such as Six Sigma or COBIT) Agile Foundation or Practitioner is desired but not essential Responsibilities (not limited to): Run discovery workshops across all aspects of the ServiceNow platform Be … customers’ ServiceNow roadmap development and delivery to support their business change initiatives Provide advice and guidance to the client on the best approaches for implementing ServiceNow in terms of: ITIL best practice ServiceNow best practice Industry trends and use of ServiceNow Provide leadership and mentoring to less senior staff as required Keep abreast of industry trends in the Service Management More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
UP3 - ServiceNow Elite partner
process designs to technical teams Good knowledge of ServiceNow and its capabilities Consultancy experience working with complex organisations Process design and ownership background Experience communicating with senior stakeholders Proven ITIL or other process best practice knowledge Excellent client facing and engagement management (trusted advisor) Strong analysis and problem-solving skills In depth understanding of Service Management best practice - ITIL Proven … ServiceNow implementation experience including non-IT processes Experience designing and implementing custom applications is advantageous Desirable certifications ServiceNow Certified System Admin ServiceNow Implementation Specialist ITIL (or another process best practice such as Six Sigma or COBIT) Agile Foundation or Practitioner is desired but not essential Responsibilities (not limited to): Run discovery workshops across all aspects of the ServiceNow platform Be … customers’ ServiceNow roadmap development and delivery to support their business change initiatives Provide advice and guidance to the client on the best approaches for implementing ServiceNow in terms of: ITIL best practice ServiceNow best practice Industry trends and use of ServiceNow Provide leadership and mentoring to less senior staff as required Keep abreast of industry trends in the Service Management More ❯
slough, south east england, united kingdom Hybrid / WFH Options
UP3 - ServiceNow Elite partner
process designs to technical teams Good knowledge of ServiceNow and its capabilities Consultancy experience working with complex organisations Process design and ownership background Experience communicating with senior stakeholders Proven ITIL or other process best practice knowledge Excellent client facing and engagement management (trusted advisor) Strong analysis and problem-solving skills In depth understanding of Service Management best practice - ITIL Proven … ServiceNow implementation experience including non-IT processes Experience designing and implementing custom applications is advantageous Desirable certifications ServiceNow Certified System Admin ServiceNow Implementation Specialist ITIL (or another process best practice such as Six Sigma or COBIT) Agile Foundation or Practitioner is desired but not essential Responsibilities (not limited to): Run discovery workshops across all aspects of the ServiceNow platform Be … customers’ ServiceNow roadmap development and delivery to support their business change initiatives Provide advice and guidance to the client on the best approaches for implementing ServiceNow in terms of: ITIL best practice ServiceNow best practice Industry trends and use of ServiceNow Provide leadership and mentoring to less senior staff as required Keep abreast of industry trends in the Service Management More ❯