s network environment, incorporating modern overlay and underlay architectures to support high availability and performance. Plans and performs upgrades of network systems hardware and support systems in accordance with ITIL best practices. Responsible for network systems projects that range from medium to large in scope, risk, and impact. Leads and facilitates strategic projects involved in evaluating and researching new and … experience. Knowledge and practical application of routing protocols; familiarity with firewall technologies; knowledge and use of 802.11; knowledge and practical application of the OSI model networking standards; familiarity with ITIL best practice guidelines desired; proficiency in VMware vCenter, NSX and vSphere platforms; knowledge of Network Virtualization -Proficiency with Network Function Virtualization (load balancers, switches, routers, firewalls). Additional Information: Our More ❯
to be successful in the position: Demonstrated experience as a Service Transition Lead or similar role in large-scale ERP/HCM programs. Strong background in IT Service Management (ITIL) and service transition disciplines. Proven ability to establish and embed support models for Oracle HCM Cloud and Oracle EBS coexistence. ITIL v3/v4 certification. Should this position be of More ❯
managing your own tasks and supporting the team to meet deliverables and customer expectations. Provide training and documentation for Information Services staff, ensuring high service standards and adherence to ITIL practices. Collaborate across departments to support integrated IT services and promote business continuity, sustainability, and corporate responsibility. Ensure proper network management and documentation , supporting disaster recovery and staying current with … Excellent communication, engagement, proactive, positive, can do attitude. Essential: experience with Palo Alto firewalls, Aruba & HP switches, Infoblox DDI, Meraki & Aruba Wi-Fi, Aruba ClearPass. Essential: Working in an ITIL environment with change & incident management. Essential: Presenting technical solutions confidently to relevant approval boards. Essential: Creating and reviewing High and Low level technical documentation, technical standards and processes. As part More ❯
managing your own tasks and supporting the team to meet deliverables and customer expectations. Provide training and documentation for Information Services staff, ensuring high service standards and adherence to ITIL practices. Collaborate across departments to support integrated IT services and promote business continuity, sustainability, and corporate responsibility. Ensure proper network management and documentation , supporting disaster recovery and staying current with … Excellent communication, engagement, proactive, positive, can do attitude. Essential: experience with Palo Alto firewalls, Aruba & HP switches, Infoblox DDI, Meraki & Aruba Wi-Fi, Aruba ClearPass. Essential: Working in an ITIL environment with change & incident management. Essential: Presenting technical solutions confidently to relevant approval boards. Essential: Creating and reviewing High and Low level technical documentation, technical standards and processes. As part More ❯
managing your own tasks and supporting the team to meet deliverables and customer expectations. Provide training and documentation for Information Services staff, ensuring high service standards and adherence to ITIL practices. Collaborate across departments to support integrated IT services and promote business continuity, sustainability, and corporate responsibility. Ensure proper network management and documentation , supporting disaster recovery and staying current with … Excellent communication, engagement, proactive, positive, can do attitude. Essential: experience with Palo Alto firewalls, Aruba & HP switches, Infoblox DDI, Meraki & Aruba Wi-Fi, Aruba ClearPass. Essential: Working in an ITIL environment with change & incident management. Essential: Presenting technical solutions confidently to relevant approval boards. Essential: Creating and reviewing High and Low level technical documentation, technical standards and processes. As part More ❯
london (city of london), south east england, united kingdom
Venn Group
managing your own tasks and supporting the team to meet deliverables and customer expectations. Provide training and documentation for Information Services staff, ensuring high service standards and adherence to ITIL practices. Collaborate across departments to support integrated IT services and promote business continuity, sustainability, and corporate responsibility. Ensure proper network management and documentation , supporting disaster recovery and staying current with … Excellent communication, engagement, proactive, positive, can do attitude. Essential: experience with Palo Alto firewalls, Aruba & HP switches, Infoblox DDI, Meraki & Aruba Wi-Fi, Aruba ClearPass. Essential: Working in an ITIL environment with change & incident management. Essential: Presenting technical solutions confidently to relevant approval boards. Essential: Creating and reviewing High and Low level technical documentation, technical standards and processes. As part More ❯
managing your own tasks and supporting the team to meet deliverables and customer expectations. Provide training and documentation for Information Services staff, ensuring high service standards and adherence to ITIL practices. Collaborate across departments to support integrated IT services and promote business continuity, sustainability, and corporate responsibility. Ensure proper network management and documentation , supporting disaster recovery and staying current with … Excellent communication, engagement, proactive, positive, can do attitude. Essential: experience with Palo Alto firewalls, Aruba & HP switches, Infoblox DDI, Meraki & Aruba Wi-Fi, Aruba ClearPass. Essential: Working in an ITIL environment with change & incident management. Essential: Presenting technical solutions confidently to relevant approval boards. Essential: Creating and reviewing High and Low level technical documentation, technical standards and processes. As part More ❯
incident and access request management and collaborating with IT Product Owners, SME's and the user community on solution improvement discussions. The successful candidate will be expected to follow ITIL aligned processes and will contribute to the development of knowledge and user self-help guides/training material. Applications/systems/key solutions in scope: 3DX Dassault (Enovia). … experience: Bachelors in InformationTechnology or similar area, or other relevant degree Knowledge and practical experience of the key application in scope, administration, configuration, support, security model Knowledge of ITIL (nice to have) Experience in an IT support/help desk or SW support environment is preferable 4 years experience with Enovia Knowledge/experience in: MQL, TCL Change process More ❯
incident and access request management and collaborating with IT Product Owners, SME's and the user community on solution improvement discussions. The successful candidate will be expected to follow ITIL aligned processes and will contribute to the development of knowledge and user self-help guides/training material. Applications/systems/key solutions in scope: 3DX Dassault (Enovia). … experience: Bachelors in InformationTechnology or similar area, or other relevant degree Knowledge and practical experience of the key application in scope, administration, configuration, support, security model Knowledge of ITIL (nice to have) Experience in an IT support/help desk or SW support environment is preferable 4 years experience with Enovia Knowledge/experience in: MQL, TCL Change process More ❯
incident and access request management and collaborating with IT Product Owners, SME's and the user community on solution improvement discussions. The successful candidate will be expected to follow ITIL aligned processes and will contribute to the development of knowledge and user self-help guides/training material. Applications/systems/key solutions in scope: 3DX Dassault (Enovia). … experience: Bachelors in InformationTechnology or similar area, or other relevant degree Knowledge and practical experience of the key application in scope, administration, configuration, support, security model Knowledge of ITIL (nice to have) Experience in an IT support/help desk or SW support environment is preferable 4 years experience with Enovia Knowledge/experience in: MQL, TCL Change process More ❯
incident and access request management and collaborating with IT Product Owners, SME's and the user community on solution improvement discussions. The successful candidate will be expected to follow ITIL aligned processes and will contribute to the development of knowledge and user self-help guides/training material. Applications/systems/key solutions in scope: 3DX Dassault (Enovia). … experience: Bachelors in InformationTechnology or similar area, or other relevant degree Knowledge and practical experience of the key application in scope, administration, configuration, support, security model Knowledge of ITIL (nice to have) Experience in an IT support/help desk or SW support environment is preferable 4 years experience with Enovia Knowledge/experience in: MQL, TCL Change process More ❯
in translation to IT solutions; Ability to operate across organisation and computer technology silos to drive common approaches across the Trust enterprise architecture; Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Change, Release, Problem, Performance, and Availability Management; Provide leadership in enterprise architecture technologies when working with external vendors, suppliers and other stakeholders. … in at least two or more of the following; Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE) or Citrix Certified Architect (CCA). ITIL Foundation Certificate Evidence of continuing professional development PRINCE2 Practitioner Certificate Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as More ❯
City of London, London, United Kingdom Hybrid / WFH Options
pib Group
and resilience, and lead distributed teams. What youll be doing Set and govern the application strategy; provide board-level performance and risk reporting. Ensure service excellence: SLAs/KPIs, ITIL practices, resilience, and security by design. Drive modern engineering: Agile, DevSecOps, CI/CD, automated testing, cloud-native. Lead integration and consolidation across CRM, policy/claims, finance and digital … Senior IT leader (Head/Director) in complex, multi-site environments. Proven in both application services and application development. Strong post-M&A integration, rationalisation and migration delivery. Deep ITIL and Agile expertise; solid grasp of GDPR/FCA and security. Stakeholder influence at ExCo/Board level; vendor and global team leadership. What youll get High-impact remit with More ❯
for legacy system issues—triaging, updating, and resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service-first mindset. General knowledge of … software development principles VB.NET, SQL, C#, SQL, SSIS/SSRS Familiar with ITIL frameworks and comfortable navigating incident/change workflows. Great chance for a long term contract opportunity, 6 month initial contract, City based, 2-3 days per week on site. More ❯
for legacy system issues—triaging, updating, and resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service-first mindset. General knowledge of … software development principles VB.NET, SQL, C#, SQL, SSIS/SSRS Familiar with ITIL frameworks and comfortable navigating incident/change workflows. Great chance for a long term contract opportunity, 6 month initial contract, City based, 2-3 days per week on site. More ❯
for legacy system issues-triaging, updating, and resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service-first mindset. General knowledge of … software development principles VB.NET, SQL, C#, SQL, SSIS/SSRS Familiar with ITIL frameworks and comfortable navigating incident/change workflows. Great chance for a long term contract opportunity, 6 month initial contract, City based, 2-3 days per week on site. More ❯
for legacy system issues—triaging, updating, and resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service-first mindset. General knowledge of … software development principles VB.NET, SQL, C#, SQL, SSIS/SSRS Familiar with ITIL frameworks and comfortable navigating incident/change workflows. Great chance for a long term contract opportunity, 6 month initial contract, City based, 2-3 days per week on site. More ❯
london (city of london), south east england, united kingdom
Verve Talent Limited
for legacy system issues—triaging, updating, and resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service-first mindset. General knowledge of … software development principles VB.NET, SQL, C#, SQL, SSIS/SSRS Familiar with ITIL frameworks and comfortable navigating incident/change workflows. Great chance for a long term contract opportunity, 6 month initial contract, City based, 2-3 days per week on site. More ❯
for legacy system issues—triaging, updating, and resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service-first mindset. General knowledge of … software development principles VB.NET, SQL, C#, SQL, SSIS/SSRS Familiar with ITIL frameworks and comfortable navigating incident/change workflows. Great chance for a long term contract opportunity, 6 month initial contract, City based, 2-3 days per week on site. More ❯
Liverpool, England, United Kingdom Hybrid / WFH Options
Capgemini Engineering
Engineering are looking for a Software Engineer to join our team within Biomedical to come on board on a Hybrid basis. Candidates must have GxP/QC labs, ServiceNow, ITIL experience. Lab Support Team member L2/L3 Support on lab instrument pcs and application/software linked to the instrument pcs. Activities performed under this role: • Incident resolution (trouble … place and followed, support firmware updates, reviewing audit trails, supporting vendor technicians..) • The person must come from IT Departments from Pharma or/and Biotech industries and should have ITIL knowledge (Incident/Change/Knowledge/Problem Management). • Activity must be performed on client’s site, no remote working • Working on regulated environment (GxP based) Skills: • Applying OS More ❯
birkenhead, north west england, united kingdom Hybrid / WFH Options
Capgemini Engineering
Engineering are looking for a Software Engineer to join our team within Biomedical to come on board on a Hybrid basis. Candidates must have GxP/QC labs, ServiceNow, ITIL experience. Lab Support Team member L2/L3 Support on lab instrument pcs and application/software linked to the instrument pcs. Activities performed under this role: • Incident resolution (trouble … place and followed, support firmware updates, reviewing audit trails, supporting vendor technicians..) • The person must come from IT Departments from Pharma or/and Biotech industries and should have ITIL knowledge (Incident/Change/Knowledge/Problem Management). • Activity must be performed on client’s site, no remote working • Working on regulated environment (GxP based) Skills: • Applying OS More ❯
old swan, north west england, united kingdom Hybrid / WFH Options
Capgemini Engineering
Engineering are looking for a Software Engineer to join our team within Biomedical to come on board on a Hybrid basis. Candidates must have GxP/QC labs, ServiceNow, ITIL experience. Lab Support Team member L2/L3 Support on lab instrument pcs and application/software linked to the instrument pcs. Activities performed under this role: • Incident resolution (trouble … place and followed, support firmware updates, reviewing audit trails, supporting vendor technicians..) • The person must come from IT Departments from Pharma or/and Biotech industries and should have ITIL knowledge (Incident/Change/Knowledge/Problem Management). • Activity must be performed on client’s site, no remote working • Working on regulated environment (GxP based) Skills: • Applying OS More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Capgemini Engineering
Engineering are looking for a Software Engineer to join our team within Biomedical to come on board on a Hybrid basis. Candidates must have GxP/QC labs, ServiceNow, ITIL experience. Lab Support Team member L2/L3 Support on lab instrument pcs and application/software linked to the instrument pcs. Activities performed under this role: • Incident resolution (trouble … place and followed, support firmware updates, reviewing audit trails, supporting vendor technicians..) • The person must come from IT Departments from Pharma or/and Biotech industries and should have ITIL knowledge (Incident/Change/Knowledge/Problem Management). • Activity must be performed on client’s site, no remote working • Working on regulated environment (GxP based) Skills: • Applying OS More ❯
Warrington, Cheshire, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
into a fully-fledged Software Engineer role. Experience required: Excellent experience with Java in a development or application support environment Solid understanding of programming concepts and structured software development. ITIL standards, especially incident, problem, and change management. Documenting and communicating effectively. SQL wizard with database development. Handle tight deadlines and meet tight SLAs with ease. Duties include: Dive into the … to £60,000 + Flexible working (1 day per week in the office). To apply, press apply now or send your CV to Keywords: Software Support Engineer - Java - ITIL - Flexible working - Manchester - Warrington - Liverpool - Manchester - Leeds - Stockport - Preston - Crewe - Stoke on Trent - Bolton - Blackburn Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself More ❯
My client is currently looking for a Regional Director of Services to lead and scale the professional and support services strategy across the Northern Europe region. Please read the information in this job post thoroughly to understand exactly what is More ❯