Harrogate, England, United Kingdom Hybrid / WFH Options
WRK digital
WRK digital is delighted to be shortlisting a Test Manager to work for the Bettys and Taylors Group - A family business that is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate This is a unique More ❯
york, yorkshire and the humber, united kingdom Hybrid / WFH Options
WRK digital
WRK digital is delighted to be shortlisting a Test Manager to work for the Bettys and Taylors Group - A family business that is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate This is a unique More ❯
My client is currently looking for a Regional Director of Services to lead and scale the professional and support services strategy across the Northern Europe region. This is an important leadership role responsible for defining, executing a services-led approach More ❯
Service Desk Manager - £50K - £55K + 10% bonus Hybrid Are you a transformational leader looking for an opportunity to make a big impact? Are you an operational and performance-driven individual who can set goals and motivate others? This is More ❯
and vendor relationships Skilled in business process mapping, workflow automation and data modelling Familiarity with enterprise integrations and APIs Strong understanding of IT governance, compliance and security principles Ideally ITIL certified with experience in ITIL change management Experience in user enablement, training and digital adoption Central London – 4 days per week onsite initially, dropping to 3 once passed probation. More ❯
and vendor relationships * Skilled in business process mapping, workflow automation and data modelling * Familiarity with enterprise integrations and APIs * Strong understanding of IT governance, compliance and security principles * Ideally ITIL certified with experience in ITIL change management * Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially, dropping to 3 once passed probation. More ❯
and vendor relationships Skilled in business process mapping, workflow automation and data modelling Familiarity with enterprise integrations and APIs Strong understanding of IT governance, compliance and security principles Ideally ITIL certified with experience in ITIL change management Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially, dropping to 3 once passed probation. More ❯
and vendor relationships * Skilled in business process mapping, workflow automation and data modelling * Familiarity with enterprise integrations and APIs * Strong understanding of IT governance, compliance and security principles * Ideally ITIL certified with experience in ITIL change management * Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially, dropping to 3 once passed probation. More ❯
london (city of london), south east england, united kingdom
Context Recruitment
and vendor relationships Skilled in business process mapping, workflow automation and data modelling Familiarity with enterprise integrations and APIs Strong understanding of IT governance, compliance and security principles Ideally ITIL certified with experience in ITIL change management Experience in user enablement, training and digital adoption Central London – 4 days per week onsite initially, dropping to 3 once passed probation. More ❯
and vendor relationships Skilled in business process mapping, workflow automation and data modelling Familiarity with enterprise integrations and APIs Strong understanding of IT governance, compliance and security principles Ideally ITIL certified with experience in ITIL change management Experience in user enablement, training and digital adoption Central London – 4 days per week onsite initially, dropping to 3 once passed probation. More ❯
Role Title: Business Change Manager ( ITIL) Work mode: Hybrid, 2 days WFO Contract duration: 6 months and will be extended further Location: London Drives adoption of IT Service Continuity Management processes. Manages communications, training and engagement to ensure continuity plans, recovery procedures and service resilience practices are understood and embedded. ServiceNow back ground experience needed CSA certified - good to have More ❯
Weston-super-mare, Somerset, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Senior Azure/Infrastructure Engineer - Up to £58k - New Role - (REF45) Weston-Super-Mare - Hybrid Working. Up to £58k. A leading orgnsiation based in Somerset requires a Senior Azure/Infrastructure Engineer to join its growing team. Suitable candidates will More ❯
hoc IT requests and contribute to small projects that make a big difference. Work closely with the IT Service Desk Team Lead and collaborate with a supportive team. Follow ITIL best practices and maintain accurate ticket documentation. Person Specification Essential skills will include: ITIL knowledge and a solid understanding of service management. Proven ticket handling experience in a busy service More ❯
skills, experience and resource levels allowing for hospital digital 24/7 services. Provide audit use reports to information governance and other stakeholders, when required EPR Applications Development Following ITIL Change and Release processes, and following pre-defined patient flow pathways, conduct robust tests on system releases and upgrades in the test environment. Where anomalies/bugs become apparent as … ensuring fixes are implemented and thoroughly tested prior to release into the live environment. Working with Stakeholders to ensure that all parties are aware of the changes and following ITIL Change and Release processes, following pre-defined patient flow pathways, conduct robust tests on system releases and upgrades in the test environment. Work closely with the IT Development Team helping … Essential Business management qualification Technical qualification relevant to application management, printer routing, etc. Project management qualification, preferably accredited PRINCE2 practitioner Teaching/training qualification, or equivalent experience. ISTQB Qualification ITIL Foundation certification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission More ❯
Are you ready to make an impact? A new role within our Environment team to ensure the delivery of environments for testing purposes to support the programme plan for our end client, ensuring they are fit for purpose. Roles and More ❯
IT SUPPORT ENGINEER SALARY - £35,000 LOCATION - HARTLEPOOL FULL TIME ON-SITE Your new role An experienced IT Support Engineer with a strong understanding of ITIL practices is required to join an existing IT Support Team. The role will be to support multiple sites in the Northeast and, so an ability to drive & access to a vehicle is required. What … need to succeed The IT Support Engineer will need to be able to demonstrate the following key skills and experience in order to be short-listed.- Previous experience of ITIL Practices- Experience of carrying out installations and configurations of end-user workstation hardware & software.- Networking hardware and software products by Testing, maintaining, monitoring & troubleshooting. - Carry out Network asset management registers More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
Come and join the Littlefish team! Work location: Nottingham or Sheffield hybrid. The current team collaboration day is Wednesday. Salary: Up to: £70,000 Must Be eligible for SC (Must of lived in the UK for the past 5 years More ❯
contracts * A minimum of 10 years experience working within the technology sector * A minimum of 5 years experience of Service/Contract management of large value, complex service agreements * ITIL v3 or v4 qualification(s) Desired Skills and Experience Services Contract Manager 6 month contract Belfast GBP 500 per day Service Contract Manager/Commercial Services PM with Crown Commercial … contracts * A minimum of 10 years experience working within the technology sector * A minimum of 5 years experience of Service/Contract management of large value, complex service agreements * ITIL v3 or v4 qualification(s More ❯
will also plan for ongoing maintenance. You will also ensure our clients IT infrastructure and services remain resilient and recoverable in the event of disruption. In depth expertise in ITIL frameworks is essential. Previous experience in disaster recovery planning and risk management is also essential. The ability to work closely with business, technical and vendor stakeholders. Engagement via Umbrella Company … Conduct risk assessments of existing infrastructure services enabling identification of mitigation strategies. Develop and document disaster recovery plans and runbooks. Manage and run regular Disaster Recovery exercises. Compliance with ITIL best practices for risk and recovery management. Collaborate with service owners, dept. heads and vendors to ensure new DR processes are built into future designs. Advise incident and problem management … management leadership. Strong knowledge of ITIL. Relevant experience developing and implementing DR plans in large-scale enterprise environments. Infrastructure resilience and failover strategies. Ability to engage with senior stakeholders ITIL v4 certification Knowledge of regulatory requirements for IT risk and resilience e.g. ISO 22301, ISO 27001 Experience working in highly regulated environments. Reasonable Adjustments: Respect and equality are core values More ❯
Role & Responsibilities: To provide BAU operational support across a wide range of customer telephony infrastructure, including health checks and reporting. Managing Incidents, Problems, Requests and Changes in line with ITIL best practice and ensuring that SLAs are maintained. Delivery of project-related tasks such as the installation of new telephone equipment. Creation of telephone diagrams and documentation. Actively manage, configure … technical manner Experience working with Contact Centre Technologies Comprehensive understanding of Session Initiation Protocol (SIP) platforms Understanding of MS Teams (Voice) Previous experience with working on Telephone Voicemail Services ITIL v4 Foundation Basic knowledge and understanding of Networking principles Telephony Engineer (OpenScape 4000) - £30,000 – Leicester (On-Site) – Consultancy More ❯
Role & Responsibilities: To provide BAU operational support across a wide range of customer telephony infrastructure, including health checks and reporting. Managing Incidents, Problems, Requests and Changes in line with ITIL best practice and ensuring that SLAs are maintained. Delivery of project-related tasks such as the installation of new telephone equipment. Creation of telephone diagrams and documentation. Actively manage, configure … technical manner Experience working with Contact Centre Technologies Comprehensive understanding of Session Initiation Protocol (SIP) platforms Understanding of MS Teams (Voice) Previous experience with working on Telephone Voicemail Services ITIL v4 Foundation Basic knowledge and understanding of Networking principles Telephony Engineer (OpenScape 4000) - £30,000 – Leicester (On-Site) – Consultancy More ❯
Role & Responsibilities: To provide BAU operational support across a wide range of customer telephony infrastructure, including health checks and reporting. Managing Incidents, Problems, Requests and Changes in line with ITIL best practice and ensuring that SLAs are maintained. Delivery of project-related tasks such as the installation of new telephone equipment. Creation of telephone diagrams and documentation. Actively manage, configure … technical manner Experience working with Contact Centre Technologies Comprehensive understanding of Session Initiation Protocol (SIP) platforms Understanding of MS Teams (Voice) Previous experience with working on Telephone Voicemail Services ITIL v4 Foundation Basic knowledge and understanding of Networking principles Telephony Engineer (OpenScape 4000) - £30,000 – Leicester (On-Site) – Consultancy More ❯
Data Centre Operations EngineerRole: Data Centre Operations EngineerSpecialism(s): Control-M, Job/Batch Scheduling, Microfocus, JCL, System Monitoring, Korn Shell Scripting, Linux/Unix, Oracle, ITIL, Data Centre Support, Batch AutomationType: Contract, 12+ MonthsLocation: South Wales (On-Site)IR35 Determination: Inside IR35Pay Rate: £250 - £280 per dayStart: ASAP/UrgentData Centre Operations EngineerCPS Group UK are delighted to be … in a Data Centre/Comms Room environment* Understanding of JCL* Proficiency in Korn Shell Scripting* Knowledge of Linux & Unix commands* Basic knowledge of Oracle and associated database structures* ITIL Fundamentals* Ability to work effectively under pressure in a 24/7 live environment* Experienced in root-cause analysis and break-fix resolution* Confident working both independently and as part More ❯
Data Centre Operations Engineer Role: Data Centre Operations Engineer Specialism(s): Control-M, Job/Batch Scheduling, Microfocus, JCL, System Monitoring, Korn Shell Scripting, Linux/Unix, Oracle, ITIL, Data Centre Support, Batch Automation Type: Contract, 12+ Months Location: South Wales (On-Site) IR35 Determination: Inside IR35 Pay Rate: 250 - 280 per day Start: ASAP/Urgent Data Centre Operations … in a Data Centre/Comms Room environment Understanding of JCL Proficiency in Korn Shell Scripting Knowledge of Linux & Unix commands Basic knowledge of Oracle and associated database structures ITIL Fundamentals Ability to work effectively under pressure in a 24/7 live environment Experienced in root-cause analysis and break-fix resolution Confident working both independently and as part More ❯