improving efficiency, and ensuring secure and reliable IT systems. Additionally, you will be responsible for managing and overseeing our outsourced IT services, ensuring that third-party providers meet our service level expectations and align with business needs. Your responsibilities include: Developing and implementing a comprehensive and forward-thinking IT strategy aligned with business objectives. Leading and managing the IT … department to ensure optimal service delivery. Leading, mentoring, and building a high-performing IT team, providing coaching and development opportunities covering the UK and Offshore teams. Working with 3rd parties to ensure stability, security, and scalability of the organisation's IT infrastructure, including networks, servers, and cloud services. Identifying and implementing innovative technologies that drive business improvement, competitive advantage More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
our dynamic Infrastructure team. Reporting to the Infrastructure Team Leader, you will play a pivotal role in maintaining and enhancing our IT systems, ensuring seamless operations and top-notch service delivery. Key Responsibilities: Active Directory Administration: Oversee and manage Active Directory (AD) systems. SCCM/Intune Management: Expertly handle SCCM or Intune for efficient system management. Application Deployment: Deploy … participate in continuous improvement activities. What Were Looking For: Intune & MDM Expertise: Proficiency in Intune and Mobile Device Management (MDM). MSP/Enterprise Experience: Background in a Managed Service Provider (MSP) or enterprise environment. SCCM/Intune Proficiency: Expertise in packaging and deploying applications using SCCM current branch or Intune. System Centre Knowledge: Experience with administering and deploying … as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one More ❯
regions. Collaborate closely with the Global Senior Support Manager to build strong relationships with regional teams, support colleagues, and key stakeholders, ensuring effective issue resolution and continuous improvement in service delivery. Job Responsibilities • Provide reactive support services such as second level support to the regional teams and partner network • Through provision of proactive services, help Hexagon MI regions improve … the region to help with the support of their customers; thus, improving standards and avoiding duplication of effort. • Work with the regional support teams to generate, manage & promote self-service support solutions, forums and communities • Create template customer training courses and documentation that can be localised with the regions; thus, improving standards and avoiding duplication of effort. Product adoption More ❯
regions. Collaborate closely with the Global Senior Support Manager to build strong relationships with regional teams, support colleagues, and key stakeholders, ensuring effective issue resolution and continuous improvement in service delivery. Job Responsibilities • Provide reactive support services such as second level support to the regional teams and partner network • Through provision of proactive services, help Hexagon MI regions improve … the region to help with the support of their customers; thus, improving standards and avoiding duplication of effort. • Work with the regional support teams to generate, manage & promote self-service support solutions, forums and communities • Create template customer training courses and documentation that can be localised with the regions; thus, improving standards and avoiding duplication of effort. Product adoption More ❯
the nature of the work and security requirements. If you are a strong Unix or Linux Engineer, you can be trained into Solaris technology. Key Responsibilities: Deliver exceptional customer service, acting as a focal point during emergency support hours (24/7). Support disaster recovery tests across multiple virtual platforms. Address security vulnerabilities identified by the compliance team. … technical challenges. Support the development of infrastructure documentation, including incident logs and configuration records. Apply technical knowledge to address infrastructure-related challenges. Follow best practices and standards in infrastructure service delivery. Utilise technical skills to resolve infrastructure issues and incidents. Essential skills: Knowledge and hands-on Engineering experience with Unix/Linux/IBM AIX systems Minimum 2 years More ❯
Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
Sopra Steria Group
your needs and training and development opportunities. What you'll be doing: Monitoring and maintaining the health of our cloud platform. Investigating and resolving technical issues to ensure seamless service delivery. Carrying out routine tasks such as software updates and system checks. Working alongside engineers to improve automation and service reliability. Contributing ideas to enhance our tools, processes More ❯
potential customer needs and develops innovative plans and processes to efficiently execute customer solutions and projects. Collaboratively synthesizes varied customer feedback to extrapolate improvements for more efficient acceleration of service delivery. Collaborates with multiple cross-functional teams of architects, engineers, and support to relay customer goals, evaluate suggested actionable solutions, and establish cadence for service adoption. Proactively ensures More ❯
SO53 3QB, Chandler's Ford, Hampshire, United Kingdom
Canary Care
time insights, helping people live more independently and safely. As a growing company at the forefront of assistive technology, we combine cutting-edge innovation with a deep commitment to service excellence. We're proud to be making a meaningful difference-and we're just getting started. The Role We're looking for a strategic and hands-on Head of … Operations to lead and optimise our operational performance across supply chain, logistics, customer support, and service delivery. This is a pivotal leadership role, responsible for ensuring our services are delivered efficiently, reliably, and with exceptional quality. You'll oversee the development and implementation of KPIs and dashboards to monitor performance and drive continuous improvement. Working closely with the Head More ❯
Network infrastructure engineering services are comprised of core infrastructure, voice and video engineering, field engineering, application management and development for networks, network analytics, firewalls, network access controls and bandwidth service delivery. This is a fast paced, challenging, and career rewarding experience to recruit and develop provide top talent and solutions on one of the most complex and high-profile … Employees receive B4Corp phantom stock each year (2-year vesting period) Insurance: Medical - United Health Care (UHC) (multiple plan options) Dental - United Concordia (UC) Flex Plan Vision - Vision Service Plan Insurance Co (VSP) Signature Plans Mutual of Omaha short-term disability (60% of salary up to $2,000.00/week) Mutual of Omaha long-term disability (60% of salary More ❯
networks, backups, and security systems. Act as a subject matter expert, contributing to strategy, governance, and technology roadmaps. Lead the Technical Support team, manage escalations, and ensure high-quality service delivery. Represent the team at CAB meetings, reviewing and approving infrastructure changes. Oversee and influence budgets: £4M operational contracts £4M capital projects £2M Microsoft cloud spend £1.5M outsourced services More ❯
Social Care systems in line with business requirements. Support system improvements aligned with the ICT strategy. Apply functional knowledge of LCS Social Care systems to resolve issues and enhance service delivery. About You We're looking for someone who is: Experienced in Liquidlogic systems (LCS, EHM/EHP, ContrOCC). Knowledgeable about Children's and Families services and related More ❯
Network infrastructure engineering services are comprised of core infrastructure, voice and video engineering, field engineering, application management and development for networks, network analytics, firewalls, network access controls and bandwidth service delivery. Required Education, Experience, & Skills: A bachelor's or master's degrees in computer science are preferred with a minimum of six (6) year's relevant experience with the More ❯
and effective day-to-day operations of the company & develop and monitor key performance metrics to achieve Company goals. Establish and maintain policies, procedures, and systems to ensure quality service delivery. IT & Administration To manage all IT services which is a key component of the business requiring robust management of software and associated licences, hardware, and internal & external servers. More ❯
Dunn Loring, Virginia, United States Hybrid / WFH Options
Executive 1st
with a proven record of recent wins. In-depth knowledge of Army and/or Naval organizations and procurement behaviors. Strategic thinking skills to highlight unique differentiators in IT service delivery. Ability to translate past performance into compelling win strategies. Proficiency in project management with organizational and communication skills. Solid understanding of government contracts and contract vehicles. Extensive experience More ❯
The job duties of the Network Engineer (CAN/LAN) are as follows: Interpret customer requirements and apply standard design approaches for service delivery. Fully document designs with diagrams, bill of materials, cabling sheets, configurations, and other supporting documents. Use our private test lab to evaluate new technologies and capabilities, test proposed changes to production networks, and recreate troubleshooting More ❯
issues. Anticipate future network requirements, research and analyze emerging technologies, and apply them to business needs. Identify and monitor key risks and implement mitigation actions. Strive to continuously improve service delivery. Qualifications Skills/Qualifications: The ideal candidate is familiar and has experience with the following technical knowledge, skills, and abilities: Experience with the methods and techniques used in More ❯
Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit . More ❯
Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit . More ❯
Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit . More ❯
Contractor's senior management team. Provide regular briefings, reports, and recommendations to senior leadership on program status an challenges. Develop and implement strategies to enhance operational efficiency and improve service delivery. Identify opportunities for innovation, automation, and process optimization within program operations. Ensure program activities adhere to DoD regulations, cybersecurity policies, and contractual obligations Mitigate risks by implementing governance More ❯
Computer Science, Engineering, or a related functional area Clearance: Must possess a Secret clearance Overview We are seeking a Project Manager (Senior) to join our team supporting DISA JSP Service Delivery. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. More ❯
Network infrastructure engineering services are comprised of core infrastructure, voice and video engineering, field engineering, application management and development for networks, network analytics, firewalls, network access controls and bandwidth service delivery. Required Education, Experience, & Skills We are looking for experienced Software Developers to join our technology-based program supporting a key Government customer. A Bachelor's or Master's More ❯
Camberley, Surrey, South East, United Kingdom Hybrid / WFH Options
Knights Recruitment Solution
maintaining security pro SEO Optimization: Optimising website content for search engines to improve online visibility and traffic. Vendor Management: Liaising with IT vendors and managing relationships to ensure smooth service delivery. Integration of New Technologies: Researching and evaluating emerging technologies to propose their integration into existing systems for increased efficiency or functionality. Collaboration Tool Management: Supporting the setup, management More ❯
in the Division of Enrollment by developing and managing CRM solutions, improving digital platforms, employing data analytics to guide decisions throughout the student lifecycle, and maintaining technologies that strengthen service delivery. Position Overview The Senior Systems Integration Manager is responsible for the full development cycle of web application solutions. It requires expertise in the design and implementation of frontend More ❯
and responding to game related threats like leaks, cheats, piracy, copyright abuse and account compromise. Managing our security operations outsourcing partners to maximise the value and quality of their service delivery. Maintaining a broad understanding of IT/online environments and key company assets to enhance decision making and response to incidents. Tool and Platform Management Maintaining and optimising More ❯