451 to 475 of 905 Service Delivery Jobs

focus on delivering high-quality services and fostering a culture of innovation and operational excellence. Description Manage and resolve IT incidents and service requests within SLA, coordinating with a third-party MSP Oversee MSP performance, ensuring service delivery and continuous improvement Own IT asset management, including procurement … Power Automate solutions Profile A successful IT Manager should have: 5+ years' experience in a similar hands-on IT operations role Strong background in service desk and IT operations environments Extensive experience with Microsoft 365 and Windows endpoint management Proven experience managing IT within a fast-growing, global business ...

Were looking for aService Delivery Managerwho can manage a portfolio of Communications and Managed Services customers and be the person they trust to keep things running well, improve what isnt and speak plainly when it matters. You will be confident to own customer relationships end to end, bring structure ...

Were looking for aService Delivery Managerwho can manage a portfolio of Communications and Managed Services customers and be the person they trust to keep things running well, improve what isnt and speak plainly when it matters. You will be confident to own customer relationships end to end, bring structure ...

signed off, youll move to a more flexible working pattern and benefit from a salary uplift to £28,374.97. About the Role As a Service Desk Analyst, youll be the first point of contact for colleagues across the business, supporting IT queries via phone, email and self-service. With … relevant internal teams or external partners, working closely with 1st and 2nd line colleagues to share knowledge and continuously improve the service. Our Service Desk supports over 450 Pet Care Centres and Vet Practices, along with our Support Offices and Distribution Centre, so youll be comfortable managing a high ...

workbench, leveraging market leading agent orchestration, evaluation and connectivity protocols to keep C360 on the cutting edge of agent-led operations. \nManages the delivery, optimization, and integration of agentic AI operations for Client360, ensuring alignment with CIB-wide goals and organizational objectives.Participates in the planning, execution, and risk management … managing risks.Coaches and mentors junior team members on best practices in AI operations management, business analysis, stakeholder engagement, and change management, enabling effective delivery of objectives.Collaborates with engineering, operations, and business teams to maintain and enhance agentic AI platforms, ensuring scalability, reliability, and user-centricity.Helps define the user experience ...

workbench, leveraging market leading agent orchestration, evaluation and connectivity protocols to keep C360 on the cutting edge of agent-led operations. Manages the delivery, optimization, and integration of agentic AI operations for Client360, ensuring alignment with CIB-wide goals and organizational objectives. Participates in the planning, execution, and risk … managing risks. Coaches and mentors junior team members on best practices in AI operations management, business analysis, stakeholder engagement, and change management, enabling effective delivery of objectives. Collaborates with engineering, operations, and business teams to maintain and enhance agentic AI platforms, ensuring scalability, reliability, and user-centricity. Helps define ...

workbench, leveraging market leading agent orchestration, evaluation and connectivity protocols to keep C360 on the cutting edge of agent-led operations. Manages the delivery, optimization, and integration of agentic AI operations for Client360, ensuring alignment with CIB-wide goals and organizational objectives. Participates in the planning, execution, and risk … managing risks. Coaches and mentors junior team members on best practices in AI operations management, business analysis, stakeholder engagement, and change management, enabling effective delivery of objectives. Collaborates with engineering, operations, and business teams to maintain and enhance agentic AI platforms, ensuring scalability, reliability, and user-centricity. Helps define ...

simpler, more efficient model that improves outcomes for residents while strengthening financial sustainability and operational resilience. As the programme now moves from proposal into delivery, there is a strong demand for Programme Managers who have already been involved in recent LGR activity, particularly during the early-stage conversations … proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading one of the core workstreams within a complex LGR programme. You will be responsible for translating ...

Fusion Cloud applications, ensuring systems operate efficiently and meet business needs. Work will be delivered in line with ITIL processes, with strong emphasis on service quality and user experience. Close collaboration will take place with Product Owners, Business Analysts and third-party providers. Key Responsibilities Advanced application support will … translated into clear technical specifications System enhancements planned, tested and implemented with minimal disruption Oracle ERP configuration, data setup and migration overseen Incidents and service requests managed through ITSM tools Application issues diagnosed, resolved and root causes identified Third-party suppliers managed to meet SLAs and quality standards Technical ...

identity infrastructure, ensuring high levels of availability, performance, and security. You will act as a subject matter expert across identity technologies, contributing to continuous service improvement and supporting a fast-paced, evolving IT environment. Alongside operational responsibilities, you will provide technical expertise to project delivery teams and work … Services and associated security infrastructure Deliver 2nd and 3rd line support for Active Directory, Privileged Access Management, and IdAM solutions Respond to incidents and service requests, taking ownership through to resolution Perform proactive system monitoring and daily health checks to prevent service disruption Collaborate with support and project ...

Analyse security data and alerts to identify trends, risks and potential threats Act as an escalation point for information security queries from colleagues and service delivery teams Support and coordinate patch management activities, validating effectiveness through vulnerability scanning Oversee and operate key security technologies, including SIEM, email … Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer Competitive starting salary 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health ...

system improvements Ensure systems are secure, backed up, and operating efficiently Liaise with third parties such as suppliers and clients in regard to service delivery Help with some basic office facilities tasks to ensure smooth day-to-day business operations. Required Skills & Experience 23 years of experience ...

number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment ...

number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Configuration Analyst to join the Leakage Assurance team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do! Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

What You'll Be Doing: As Infrastructure Team Lead, you'll oversee the day-to-day management of the Infrastructure team, ensuring the successful delivery of services across Server & Compute, Network, and Collaboration platforms. You'll work closely with stakeholders and fellow team leaders to prioritise workloads, manage resources … continuously improve service delivery. Key Responsibilities: Lead, coach and support Infrastructure team members Manage work allocation, capacity planning and prioritisation Ensure high-quality service delivery and stakeholder satisfaction Oversee change management activities to minimise business impact Facilitate Agile ceremonies including stand-ups, sprint planning, reviews and retrospectives ...

leads a team of approximately 15-20 security professionals located in the UK and India offices, supported where appropriate by third-party managed security service providers. The team provides 24x7 or extended-hours security monitoring and response, identity and access management operations, vulnerability and threat analysis, security tooling administration … Security Operations function, setting clear direction, priorities, and performance expectations for a team of 15–20 professionals Build a high-performing, collaborative and service-focused culture, supported by workforce planning and recruitment, performance management and professional development whilst ensuring the function has the appropriate capability, capacity, tooling, and governance ...

TITLE: Technology Service Operations B (Colleague IT Service Desk Support Analyst) PAY: £15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time … plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point ...

Helix Solution Architect 6-12 Month Contract Hybrid Looking for a BMC Helix Solution Architect to lead the design and delivery of enterprise-scale service management solutions within a major transformation programme. This role focuses on modernising IT operations, driving automation, and improving service delivery across ...

Helix Solution Architect 6-12 Month Contract | Hybrid Looking for a BMC Helix Solution Architect to lead the design and delivery of enterprise-scale service management solutions within a major transformation programme. This role focuses on modernising IT operations, driving automation, and improving service delivery across ...

modernisation. Working within a central technology function, you will play a key role in supporting strategic initiatives that improve operational efficiency, technology governance, service delivery, and business processes across a large and complex enterprise environment. This is an excellent opportunity for a Business Analyst who enjoys engaging with … workflows, and operating models using Visio or similar process modelling tools Identify opportunities for process optimisation, standardisation, and efficiency improvements. Support programme and project delivery through impact assessments, gap analysis, and business case development. Create high-quality PowerPoint presentations and executive reporting materials for leadership audiences. Track and report ...

including architecture development, cyber security, programme and project management through to data engineering/analytics and AI. We have a long track record of delivery and are trusted to work on some of the UK Government s most important and sensitive projects. Roles and Responsibilities Collaborate with clients … develop strategies for future ICT service delivery, aligning with Government strategies. Define end-to-end architectures, including Business, Applications, Data, and Infrastructure. Create comprehensive User and Service Requirements Documentation. Deliver key Concept and Assessment Phase products. Support large ICT procurements by developing procurement documentation, evaluation strategies ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … implementing in a cloud environment and understanding the impacts of implementing and operating on the cloud versus on premise. • Understanding of an Workday Finance delivery lifecycle using Workday’s methodology or equivalent delivery method. • Experience in planning and estimating Workday Finance programmes. • An appreciation of the influence ...

helping to identify opportunities, evaluate emerging technologies, analyse market trends, and support the development of operational and strategic plans that drive business growth and service excellence. This is a highly autonomous role with genuine influence and decision-making responsibility, offering the opportunity to contribute to major business initiatives … technology, artificial intelligence, and digital transformation. Monitor competitor activity, regulatory developments, and market intelligence. Work alongside senior leaders to evaluate new business opportunities and service developments. Develop meaningful insights from complex datasets and present findings in a clear and actionable manner. Assist with project planning, performance analysis, and continuous ...

functionality and readiness prior to dispatch. Apply firmware updates and conduct fault diagnosis where required. Capture and maintain Quality Assurance records for tested equipment. Service Delivery & Support Work to delivery schedules, ensuring tasks are completed on time and to specification. Keep the Rental Management System (RMS) fully ...