451 to 475 of 1,089 Service Delivery Jobs

related products across one or more teams and/or third parties. This will involve working with other functions in ETS (Architecture, Infrastructure, Service Delivery, Security, Business Analysis, etc), stakeholder functions 3rd parties who will all be engaged to develop high-level designs. Be responsible for identifying, assessing … implementation plans of the 3rd party SI/vendors Provide technical knowledge and understand of existing applications, data & integration configuration Own collation and delivery of Control Risks’ Non-Functional Requirements to the project Accountable for the assurance of the technical design, system configuration, data structures, projected performance, security, integration ...

public services use and share information through the development and adoption of open data standards. Working with local authorities, government bodies, technology partners and service providers, we help create the foundations for more efficient, transparent and user-centred public services across the UK. Our mission is simple: to promote … Information) - helping organisations improve the way vulnerability information is managed and shared. Open Referral UK - enabling the consistent, accessible publication of community and public service information. iStandUK is hosted by Tameside Metropolitan Borough Council, and this role is being recruited through the Council's IT service. The successful candidate ...

immersive and digital learning through research, networking and professional development. Project and Collaboration Manage delegated project responsibilities for immersive technology and AI initiatives, ensuring delivery aligns with College objectives. Learning Resource Centre (LRC) Support Work as part of the LRC team, providing cover and support when required. Support student … troubleshooting hardware and software issues and liaising with IT colleagues. Assist with the organisation, maintenance and use of Learning Centre equipment. Provide front-line service at LRC service points, supporting learners to access resources, technology and digital tools. Help create online and paper-based guides and materials ...

specialist Digital Engineering, Data & Analytics and AI teams to translate complex client challenges into practical, scalable and increasingly AI-enabled finance solutions. Beyond programme delivery, you will contribute to the growth of the Finance Transformation practice through senior client relationship development, opportunity shaping, proposal development, solution design, mentoring … organisations, aligning operating model, process, technology, data, controls and AI capabilities with business objectives. Design future-state Finance Target Operating Models covering service delivery, organisation structure, governance, controls and technology enablement. Identify and quantify transformation opportunities across Finance, developing transformation roadmaps and business cases with clear value-realisation ...

architecture strategies. Leading architecture governance and ensuring technical integrity across the estate. Acting as a trusted advisor to senior customer stakeholders. Working closely with delivery, engineering and service leadership teams. Supporting architectural decision-making within commercial and contractual frameworks. Mentoring and guiding architects and technical teams across … Authority experience. Exceptional stakeholder management and customer engagement skills. Proven technical leadership and team leadership experience. Strong commercial awareness and an understanding of managed service delivery models. The ability to translate technical strategy into practical business outcomes. ...

running of AMRA's Digital Operations function. Working alongside the Usage Processing, Finance Operations, and BI & Automation teams, you'll help ensure the successful delivery of our global digital administration services while driving operational excellence across the function. This is a hands‐on operational leadership role. You'll take … ownership of cross‐functional workflows, support teams in resolving complex operational issues, lead projects to improve processes and service delivery, and help shape the future direction of the Digital Operations function. You'll work closely with internal stakeholders across Operations, Finance, and Technology to ensure our services continue ...

support - it requires ownership of live operational technology , including ticketing systems, validators, gates, kiosks, and other passenger-facing devices that are critical to daily service delivery. You will lead a multi-disciplinary team responsible for ensuring high availability, rapid incident response, and seamless customer experience across all front office … support and operation of front office systems and field devices , ensuring reliable performance across stations and customer environments. Oversee the delivery of L2 and L3 support services , with a strong focus on real-time operational impact and customer experience . Act as the senior escalation point for major incidents ...

running of AMRA's Digital Operations function. Working alongside the Usage Processing, Finance Operations, and BI & Automation teams, you'll help ensure the successful delivery of our global digital administration services while driving operational excellence across the function. This is a hands-on operational leadership role. You'll take … ownership of cross-functional workflows, support teams in resolving complex operational issues, lead projects to improve processes and service delivery, and help shape the future direction of the Digital Operations function. You'll work closely with internal stakeholders across Operations, Finance, and Technology to ensure our services continue ...

Observability Engineer Location: Liverpool Salary: Competitive Are you an experienced Observability Engineer looking to play a pivotal role in enhancing service performance, resilience and operational excellence across a complex technology estate? We're working with a large-scale organisation undergoing significant technology transformation and investment, seeking an Observability Engineer … monitoring and observability landscape, ensuring critical services are measurable, visible and proactively managed through effective telemetry, alerting, reporting and analytics. Working closely with Service Delivery, Infrastructure and Engineering teams, you'll embed observability best practices across both existing and new services, enabling data-driven decision making and continuous ...

internal users and engineering teams. This is a varied role with a strong operational focus, covering infrastructure support, systems administration, troubleshooting, lifecycle management and service improvement across a mixed technology estate. You will work closely with platform engineers, developers, security specialists and other stakeholders to support reliable service delivery and continuous improvement. Your career could develop within the DCC as it continues to grow or take you into the wider business as our digital and technical agenda evolves. Thales is a great place to work where diversity, integrity and a passion for what ...

required) Start Date: ASAP We are currently recruiting for an experienced Project Manager to support a transformation programme, delivering complex projects focused on improving service delivery, driving efficiencies, and implementing new ways of working. You will be responsible for managing projects from concept through to delivery, working … with stakeholders across multiple service areas to achieve business benefits and successful outcomes. Key Responsibilities: Lead and manage complex projects within a structured programme environment, ensuring delivery against scope, budget, quality, and timescales. Develop and maintain project plans, budgets, risks/issues logs, governance documentation, and progress reports. ...

required) Start Date: ASAP We are currently recruiting for an experienced Project Manager to support a transformation programme, delivering complex projects focused on improving service delivery, driving efficiencies, and implementing new ways of working. You will be responsible for managing projects from concept through to delivery, working … with stakeholders across multiple service areas to achieve business benefits and successful outcomes. Key Responsibilities: Lead and manage complex projects within a structured programme environment, ensuring delivery against scope, budget, quality, and timescales. Develop and maintain project plans, budgets, risks/issues logs, governance documentation, and progress reports. ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Manager Service Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate … plan projects or workload forecasts. Manages and approves expenditures for accounts in line with the established policies and procedures. Manages complex relationships between delivery and consumer groups to ensure good client relations. Identifies and manages service improvements to increase customer satisfaction. Manages and ensures delivery of projects ...

join our Corporate Transformation team within the Finance and Transformation Directorate. This is an exciting opportunity for an experienced professional with a passion for service improvement, organisational change and transformation. You will work closely with managers, employees and stakeholders across the council to review services, identify opportunities for improvement … support the delivery of transformational change programmes that improve outcomes for residents and communities. Working across a variety of projects and service areas, you will play a key role in supporting business change activities, facilitating employee engagement, driving continuous improvement and embedding new ways of working across ...

Responsibilities Configure and maintain products within the platform. Support the introduction and onboarding of new products and services. Work closely with Product Managers, Service Delivery Managers and other stakeholders. Investigate and resolve incidents, problems and service issues. Implement and manage changes through established governance processes. Reconfigure products … services as operational requirements evolve. Support testing, validation and acceptance of new functionality. Perform routine administration, maintenance and support activities. Contribute to continual service improvement initiatives. Ensure services remain secure, reliable and aligned to business requirements. Essential Experience Previous experience in an Application Support, Application Operations or Platform Support ...

Responsibilities Configure and maintain products within the platform. Support the introduction and onboarding of new products and services. Work closely with Product Managers, Service Delivery Managers and other stakeholders. Investigate and resolve incidents, problems and service issues. Implement and manage changes through established governance processes. Reconfigure products … services as operational requirements evolve. Support testing, validation and acceptance of new functionality. Perform routine administration, maintenance and support activities. Contribute to continual service improvement initiatives. Ensure services remain secure, reliable and aligned to business requirements. Essential Experience Previous experience in an Application Support, Application Operations or Platform Support ...

Benefits Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues and driving service improvements? We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting as the bridge between the Service … developing the team's knowledge base, documenting complex issues and solutions within Confluence to improve consistency, support future automation and strengthen long-term service delivery. Key Responsibilities Act as the senior technical escalation point for complex support issues Mentor and coach Technical Support Analysts, helping to develop the wider ...

days over time (pro rata) Life assurance at 2 x basic salary Competitive contributory pension scheme 24/7 Employee Assistance Programme and OH service Enhanced sick pay Excellent learning & development opportunities and career progression Annual salary review Help us to make a positive change to the lives … making. Experience of developing and utilising systems to optimise organisational performance and ensure accurate and appropriate data capture. Experience of leading the design and delivery of continuous improvement relating to systems and Information Governance. Experience of system implementation, change management and service redesign. Experience of using data systems ...

operations and the associated applications estate. The role requires a proactive leader who can drive IT operational excellence, manage security risks, focus on continual service improvement, drive transformational delivery projects, and work effectively with internal stakeholders and third-party vendors to deliver a high-quality Global IT services. … endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills IT Operations & Service ...

team dedicated to designing and supporting innovative AI solutions. Your day-to-day responsibilities will involve managing talented engineers while overseeing end-to-end delivery of generative AI models and machine learning applications tailored for diverse business needs. You will work collaboratively with digital transformation experts to translate complex … Manage and develop a team of approximately five AI Engineers, fostering their growth and capability while setting clear objectives and priorities. Oversee the design, delivery, and ongoing support of high‐quality AI solutions including generative AI models, RAG-based architectures, agentic systems, and machine learning applications. Collaborate closely with ...

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

systems Assist with deployment and configuration of client infrastructure and telecoms systems Carry out testing and documentation of installed cabling and hardware Support project delivery for installations, upgrades and relocations Maintain accurate technical documentation and handover notes following each job Client Interaction & Service Delivery … tools, ladders and access equipment Maintain a clean, organised and professional working environment at client sites Internal Collaboration Work closely with the Service Desk and Project teams to ensure smooth job delivery Provide feedback from site visits to improve processes and service quality Contribute to internal documentation ...

Vendor Services team manages strategic vendor relationships that support critical Engineering business operations. They ensure vendors consistently meet contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs). The team leverages data analytics to monitor vendor performance, identify trends, and assess operational risks. These insights support informed … decision-making and drive continuous improvement across TI We’ll trust you to: Lead regular performance reviews, governance forums, and escalations to resolve service issues while maintaining effective stakeholder and supplier relationships. Develop and improve vendor management processes, scorecards, and reporting frameworks to improve transparency, accountability, and operational resilience. ...

Overview: Weare seeking an SC Cleared First Line Analyst (L2) to support the delivery of acritical customer service desk operation. The successful candidate will providefirst-line technical support, ensure the effective investigation, resolution,and management of incidents and service requests while maintaining excellentcustomer service standards. Workingwithin … fast-paced support environment, you will be responsible for diagnosingtechnical issues, fulfilling service requests, contributing to probleminvestigations, and supporting continuous service improvement initiatives. Location: Building 7, Caldecotte Lake BusinessPark, Milton Keynes, MK7 8JU Duration: ASAP - 31 October 2026 Working Hours: Monday to Friday, 09:00 - 17:30(within ...

leading technology firm in the UK is seeking a Principal Service Delivery Manager to design and deliver managed service solutions for customers in the Public Sector. This role involves working with various teams and stakeholders to drive continuous improvement in service delivery. Ideal candidates will have … experience in leadership roles, an understanding of service management, and a track record of working with Public Sector clients. Strong organizational skills and the ability to generate and implement strategies are essential. This position includes numerous benefits aimed at employee wellbeing. #J-18808-Ljbffr ...