451 to 475 of 744 Service Delivery Jobs

/resolve for P1-P4 issues. Manage the engineers conducting patching and updates to the solution, communicating potential impacts of any changes to the service delivery team and managing any potential disruption to service; Coordinate with the Technical Authority to identify existing technical debt and plans ...

volume is expected for this opportunity. Manage the engineers conducting patching and updates to the solution, communicating potential impacts of any changes to the service delivery team and managing any potential disruption to service; Coordinate with the Technical Authority to identify existing technical debt and plans ...

/resolve for P1-P4 issues. Manage the engineers conducting patching and updates to the solution, communicating potential impacts of any changes to the service delivery team and managing any potential disruption to service; Coordinate with the Technical Authority to identify existing technical debt and plans ...

build strong customer relationships, deliver practice reviews, and ensure exceptional customer satisfaction In this role, you'll manage customer contracts, support Primary Care IT service delivery, and identify opportunities by creating Work Requests and Statements of Work with Technical Leads. Skills and Experience: Strong customer relationship and communication … skills. Experience with contract management. Strong organisational and planning skills. Proactive and solutions focused approach. Experience of working within a managed service provider. Experience in managing SLAs and KPIs to the required standards. Experience of inputting into quality management systems, including ISO9001:2015. This role is subject ...

build strong customer relationships, deliver practice reviews, and ensure exceptional customer satisfaction In this role, you'll manage customer contracts, support Primary Care IT service delivery, and identify opportunities by creating Work Requests and Statements of Work with Technical Leads. Skills and Experience: Strong customer relationship and communication … skills. Experience with contract management. Strong organisational and planning skills. Proactive and solutions focused approach. Experience of working within a managed service provider. Experience in managing SLAs and KPIs to the required standards. Experience of inputting into quality management systems, including ISO9001:2015. This role is subject ...

storage, and data protection Oversee platform performance, ensuring high availability, resilience, and scalability across all environments Own infrastructure services end-to-end, managing SLAs, service health, and continuous improvement initiatives Lead platform engineering teams, setting direction, priorities, and fostering a high-performance culture Collaborate with architecture and security teams … align platforms with technical standards and best practice Support complex client solutions with technical input and infrastructure expertise Work closely with internal stakeholders including service delivery, cyber security, and commercial teams Manage key vendor relationships and assess new technologies to enhance platform capability Drive optimisation across capacity, performance ...

storage, and data protection Oversee platform performance, ensuring high availability, resilience, and scalability across all environments Own infrastructure services end-to-end, managing SLAs, service health, and continuous improvement initiatives Lead platform engineering teams, setting direction, priorities, and fostering a high-performance culture Collaborate with architecture and security teams … align platforms with technical standards and best practice Support complex client solutions with technical input and infrastructure expertise Work closely with internal stakeholders including service delivery, cyber security, and commercial teams Manage key vendor relationships and assess new technologies to enhance platform capability Drive optimisation across capacity, performance ...

storage, and data protection Oversee platform performance, ensuring high availability, resilience, and scalability across all environments Own infrastructure services end-to-end, managing SLAs, service health, and continuous improvement initiatives Lead platform engineering teams, setting direction, priorities, and fostering a high-performance culture Collaborate with architecture and security teams … align platforms with technical standards and best practice Support complex client solutions with technical input and infrastructure expertise Work closely with internal stakeholders including service delivery, cyber security, and commercial teams Manage key vendor relationships and assess new technologies to enhance platform capability Drive optimisation across capacity, performance ...

policies for internal services and client distribution solutions. Provide high-level functional system analysis to support client requirements. Maintain operational tooling in line with service delivery commitments. Undertake project tasks and liaise with internal and external Project Managers. Develop your capabilities through training, certifications, and hands-on experience. … Produce technical documentation and architectural diagrams. Build and maintain operational dashboards to support service monitoring and reporting. Skills and Experience You will bring experience of enterprise tooling and a strong technical foundation, ideally supported by relevant certifications. Skills and experience include: Proven experience with enterprise-level tooling and relevant ...

align with NCSC security guidance and best practice. Manage and develop the Council's cyber security framework, working with both internal teams and outsourced service providers. Maintain Public Services Network (PSN) compliance, including annual health checks, security assessments, breach response and remediation activities. Oversee PCI-DSS compliance, including quarterly … scans, annual audits and submission requirements. Work closely with the ICT Platform Manager, Service Delivery Managers and Enterprise Architect to embed security-by-design across all technology initiatives. Participate in the Change Advisory Board (CAB) to ensure cyber risk is considered in all technology changes. Provide leadership ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … relationships with suppliers, subcontractors, and vendors across a complex, multi-vendor environment Leading commercial negotiations to secure competitive pricing, robust contracts, and high-quality service delivery Driving supplier performance through structured evaluation, governance, and risk management Enhancing procurement processes, policies, and systems to improve efficiency, compliance, and data ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … relationships with suppliers, subcontractors, and vendors across a complex, multi-vendor environment Leading commercial negotiations to secure competitive pricing, robust contracts, and high-quality service delivery Driving supplier performance through structured evaluation, governance, and risk management Enhancing procurement processes, policies, and systems to improve efficiency, compliance, and data ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … relationships with suppliers, subcontractors, and vendors across a complex, multi-vendor environment Leading commercial negotiations to secure competitive pricing, robust contracts, and high-quality service delivery Driving supplier performance through structured evaluation, governance, and risk management Enhancing procurement processes, policies, and systems to improve efficiency, compliance, and data ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … relationships with suppliers, subcontractors, and vendors across a complex, multi-vendor environment Leading commercial negotiations to secure competitive pricing, robust contracts, and high-quality service delivery Driving supplier performance through structured evaluation, governance, and risk management Enhancing procurement processes, policies, and systems to improve efficiency, compliance, and data ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … relationships with suppliers, subcontractors, and vendors across a complex, multi-vendor environment Leading commercial negotiations to secure competitive pricing, robust contracts, and high-quality service delivery Driving supplier performance through structured evaluation, governance, and risk management Enhancing procurement processes, policies, and systems to improve efficiency, compliance, and data ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … relationships with suppliers, subcontractors, and vendors across a complex, multi-vendor environment Leading commercial negotiations to secure competitive pricing, robust contracts, and high-quality service delivery Driving supplier performance through structured evaluation, governance, and risk management Enhancing procurement processes, policies, and systems to improve efficiency, compliance, and data ...

support a portfolio of client accounts. You'll act as a key link between clients and internal teams, helping ensure smooth communication, efficient service delivery, and high levels of client satisfaction. Key Responsibilities Act as a point of contact for client accounts Support communication between clients and internal … teams Handle enquiries, issues, and service requests promptly Assist with resolving complaints and improving processes Manage helpdesks, client portals, and raise purchase orders Support reporting, KPI tracking, and client reviews Work closely with colleagues to ensure client requirements are met About You Strong client service and communication skills ...

information services across a complex and ambitious organisation ensuring they are aligned to organisational priorities, resilient to risk, and capable of supporting modern, agile service delivery This is a pivotal leadership role, combining operational oversight with strategic innovation, and offers a rare opportunity to shape how technology enables … improves outcomes for residents across the Authority Be fully aware of every aspect of the Director’s priorities in order to drive through service improvement and business transformational change Oversight of Transformation and Business Services functions, with specific responsibility for the strategic management of ICT Operations, Cyber Security delivery ...

Role:Service Desk Coordinator - Glasgow Location: Glasgow, Glasgow City, United Kingdom Salary: Competitive Employment Type: Full-time, Permanent About the Role As the Service Desk Coordinator, you will play a pivotal role in all aspects of North's Service Desk operation. This role will include a hybrid … organising and collaborating with customers and any external key stakeholders will be a mandatory requirement. Knowledge and previous experience of working in a service desk environment will be highly valued and your strong administrative skills will support seamless operations across the service desk. Key Responsibilities ...

before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system … value to the customers that can be recorded and reported internally as customer stories Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring an ongoing legacy of Customer Success Delivery. Requirements ...

business that thrives on innovation. Youll be at the heart of customer success, developing long-term strategies, unlocking growth opportunities, and ensuring exceptional delivery across every touchpoint. Whats in It for You Competitive salary + discretionary bonus 25 days holiday + bank holidays Flexible working and remote options Contributory … forecasting Monitor client satisfaction and proactively resolve challenges Deliver insightful reporting to support innovation and decision-making Collaborate with internal teams to continuously improve service delivery Engage directly with clients across the UK and internationally What Were Looking For 3+ years experience in account management (IT or digital ...

business that thrives on innovation. Youll be at the heart of customer success, developing long-term strategies, unlocking growth opportunities, and ensuring exceptional delivery across every touchpoint. Whats in It for You Competitive salary + discretionary bonus 25 days holiday + bank holidays Flexible working and remote options Contributory … forecasting Monitor client satisfaction and proactively resolve challenges Deliver insightful reporting to support innovation and decision-making Collaborate with internal teams to continuously improve service delivery Engage directly with clients across the UK and internationally What Were Looking For 3+ years experience in account management (IT or digital ...

client specialises in delivering tailored telecommunication services across the UK to clients of all sizes. Partnering with industry-leading vendors, they prioritize customer service by simplifying complex telecom concepts and providing clear solutions. Their offerings include connectivity, cloud services, hosted voice, and IT support, all designed to address client … relevant suppliers via CRM system within agreed SLAs. The role will also involve the management and coordination of order workloads, progress reports and service updates for both the business and customers, whilst ensuring the customer has the best experience The role will involve: Order management Testing and service ...

City area and report to the office bi-weekly if an office in Oklahoma City is acquired in the future. Learn about Gold Standard service delivery and fain a foundational knowledge of administering leaves of absence. Job Duties and Essential Functions: Administer a full workload of leaves … acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. ...

Phoenix area and report to the office bi-weekly if an office is acquired in Phoenix in the future. Learn about Gold Standard service delivery and gain a foundational knowledge of administering leaves of absence. Job Duties and Essential Functions: Administer a full workload of leaves of absence … acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. ...