451 to 475 of 734 Service Delivery Jobs

Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational awareness & client expectation management: To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery … Issue resolution: Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal reporting: Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: Achieve personal sales targets assigned by the sales leadership team Act as the day-to-day contact ...

based client estate. This role offers the opportunity to work within a highly collaborative engineering team, delivering exceptional support while helping shape and improve service operations. You’ll play a key role in ensuring high-quality technical support across modern workplace technologies, endpoint management, identity platforms, and security tooling. … What you’ll do Provide 2nd/3rd line support across enterprise technology platforms Manage and resolve incidents, service requests, and escalations within agreed SLAs Administer macOS, Google Workspace, Okta, Jamf and endpoint security platforms Support onboarding/offboarding workflows and identity management integrations Monitor device compliance and drive ...

make sure that the ITIL practices and processes needed for the business to function and succeed are running smoothly. In your role as a Service Owner and as a technical contact within the Service Delivery Team, you will make sure best practices are adhered to. You will ...

required. This is an excellent opportunity for someone who thrives on systems improvement, stakeholder engagement, and leading change in complex organisations. Key Responsibilities Systems & Service Delivery Lead the development and continuous improvement of financial systems (including ERP platforms such as Agresso/Unit4). Deliver high-quality, customer … manage a clear systems development roadmap aligned to organisational priorities. Project & Change Management Lead and manage system-related projects end-to-end, ensuring delivery against agreed timelines and governance frameworks. Produce and present updates to programme/project boards and senior stakeholders. Ensure effective resource planning across the systems ...

based candidates only. The business operates in a fast-paced, process-led environment where Dynamics 365 plays a key role across customer engagement, service delivery, compliance and operational workflows. They are looking for someone who can work closely with stakeholders, understand business processes, define requirements and help shape … testers and business users Supporting configuration, testing, UAT and implementation activity Helping define workflows, business rules, integrations and system behaviours Supporting backlog management and delivery through Agile, Waterfall or hybrid methods Translating business needs into practical D365 CE solutions Acting as a key point of contact between business stakeholders ...

week) Contract: Permanent Security Clearance: Advantageous About the Role CND is seeking a Public Sector Bid Writer to support our growth through the successful delivery of public sector frameworks and bid submissions. This role is central to our operations and will suit someone who enjoys ownership, variety, and working … editing compelling bid content including executive summaries and technical responses Managing framework applications, renewals, extensions, and reporting Working with internal SMEs, leadership, recruitment, service delivery, and security teams Assessing bid profitability, viability, and compliance Identifying and evaluating new framework opportunities Maintaining the CND bid content library (case studies ...

proactively managing the European portfolio of cyber defence solutions Ensure robust procedures and practices are developed and maintained driving a culture of cyber safe service excellence Take responsibility for cyber defence systems to ensure alignment to security governance Develop and manage excellent service delivery, working with ...

Title: Client Partner (Strategic New Business) Location: UK, hybrid About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right … daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible and large opportunities for GTT. ...

acquisitions will be very useful. You will be accountable for Infrastructure, User support, Cyber Security standards, Cloud and On Prem hybrid environment, Disaster recovery, service delivery, Governance, Risk and Compliance. There will be an element of travel required each week, so a full UK driving licence is required. … Onboarding and offboarding acquisitions Oversight and optimisation of budgets Excellent stakeholder communication Desirable Experience Cyber Essentials Plus ISO27001 ITIL V4 Experience in Engineering or Service environments Roadmap Implementation of ISO27001 standards Ensuring all entities meet Cyber Essentials Plus Continuous maintenance and improvement focus Stabilise, standardise and implement Infrastructure across ...

with senior stakeholders to influence decision-making and embed best-practice procurement Support re-tenders, contract reviews, and strategic initiatives to improve performance and delivery Oversee supply chain mobilisation for new contracts, working collaboratively with internal teams and clients Supply Chain Optimisation Manage and develop both existing … supplier networks Drive adoption of preferred supplier frameworks through spend analysis and supplier rationalisation Identify and deliver cost efficiencies and service improvements across the supply base Supplier Selection & Management Lead supplier sourcing, selection, and commercial negotiations Ensure suppliers meet required safety, sustainability, and compliance standards Establish robust contractual agreements ...

globally recognised investment bank is looking for an experienced Application Portfolio Manager to own their business application estate and lead technology delivery across a high-profile division. This is a hands-on application ownership role with real breadth - CRM platforms, SaaS and on-premise applications, vendor management … lifecycle of major business applications - CRM systems, SaaS platforms and on-premise solutions - from implementation through to decommission Manage vendor contracts, SLAs and service schedules across the application portfolio Ensure all applications are compliant, patched, documented and maintained in the CMDB Oversee application support structures including Level ...

inside IR35) A globally recognised investment bank is looking for an experienced CRM Application Manager to own their business application estate and lead technology delivery across a high-profile division. This is a hands-on application ownership role with real breadth - CRM platforms, SaaS and on-premise applications, vendor … life cycle of major business applications - CRM systems, SaaS platforms and on-premise solutions - from implementation through to decommission Manage vendor contracts, SLAs and service schedules across the application portfolio Ensure all applications are compliant, patched, documented and maintained in the CMDB Oversee application support structures including Level ...

final escalation point for complex decisions, ensuring our platforms are secure, resilient, and engineered to high standards. You will work closely with engineering teams, service delivery, and customers, providing authoritative guidance, challenging assumptions where necessary, and ensuring that technology decisions support long-term organisational goals. Key Responsibilities Technical ...

configuring, deploying, and supporting critical hardware and network infrastructure within school kitchens, providing expert technical assistance, and ensuring a high standard of IT service delivery. This role requires strong expertise in Windows operating systems, Office 365, and network configuration, along with excellent problem-solving skills and the ability ...

reports to clients, when appropriate. Assist leadership in developing strategies to expand the portfolio of services offered and improve the efficiency and consistency of service delivery. Maintain current knowledge of industry trends, threats, methodologies and core technologies in order to assimilate client needs and design appropriate technical solutions. Lead ...

Significant experience in an Enterprise or Solution Architecture role within large-scale IT environments Proven experience leading technical teams through both pre-sales and delivery phases of complex transformation programmes Strong expertise designing integrated enterprise solutions across: Networking Security Datacentre & Hybrid Cloud Cloud & Applications Workplace technologies Experience working within … execution Strong understanding of technical governance, assurance, and architectural best practices Experience managing the full customer engagement lifecycle from early qualification through to successful delivery Commercial awareness and understanding of how solution design impacts operational and contractual service delivery Excellent communication and stakeholder management skills, with ...

critical national infrastructure project. This is a hands-on role focused on monitoring, proactive maintenance, incident response, and ensuring smooth day-to-day service delivery across a complex technical environment. About the role As a Duty Technician, you will play a key part in maintaining the availability … software fixes, and working closely with wider technical teams to resolve problems efficiently. Key responsibilities Monitor system status and respond to alerts, incidents, and service requests. Manage a personal call queue and ensure cases are progressed and closed in a timely manner. Provide clear updates and maintain strong customer ...

completing repairs, carrying out routine maintenance, and ensuring equipment uptime for a key client location. You'll work closely with the wider engineering and service teams to maintain a high standard of service delivery and contribute to a positive customer experience. Key Responsibilities Diagnose and resolve technical … connected devices Perform routine maintenance, updates, and component replacements Assist with equipment configuration and installations Work within agreed SLAs and maintain accurate service call logs Report recurring issues to support proactive resolution Maintain site stock levels and ensure parts are used efficiently Build strong working relationships with on‑site ...

core of everything they do, and the SOC plays a key role in protecting systems, data, and services. Due to continued growth and service demand, they are now looking for a Junior SOC Analyst to join their experienced security team. The benefits Salary up to £50,000 depending … Incident Response teams Reviewing vulnerability scan results and feeding findings back to technical teams Supporting secure configuration reviews and remediation activities Producing regular service and security reports for stakeholders Contributing ideas to improve SOC processes and service delivery Keeping up to date with emerging threats, trends ...

core of everything they do, and the SOC plays a key role in protecting systems, data, and services. Due to continued growth and service demand, they are now looking for a Junior SOC Analyst to join their experienced security team. The benefits Salary up to £50,000 depending … Incident Response teams Reviewing vulnerability scan results and feeding findings back to technical teams Supporting secure configuration reviews and remediation activities Producing regular service and security reports for stakeholders Contributing ideas to improve SOC processes and service delivery Keeping up to date with emerging threats, trends ...

optimising their core transport platform. This is a fantastic opportunity to work on modernising and automating transport processes , helping move systems forward and improve service delivery through better use of technology.You will take ownership of enhancing a web-based transport management system (MTC) , ensuring it is fully optimised … efficient, and aligned to operational needs. This role combines systems expertise, process improvement, stakeholder engagement, and delivery capability . Key responsibilities will include: Enhancing and optimising the MTC transport system Supporting the transition and continued evolution of a web-based platform Identifying opportunities to automate and streamline school transport ...

regulatory requirements. This role requires a balanced approach, combining hands-on support and management of network infrastructure with effective communication and coordination with external service providers and international colleagues. If you’re a hardworking individual that’s ready to kick-start your career with an award-winning employer, apply … standards, and internal policies to maintain full compliance. Deliver second and third-level support to regional teams and stores, escalating complex issues to external service partners when necessary to ensure timely resolution. Prepare clear and concise communications for the business regarding network updates, changes, and incidents. Conduct thorough testing ...

optimising their core transport platform. This is a fantastic opportunity to work on modernising and automating transport processes , helping move systems forward and improve service delivery through better use of technology. You will take ownership of enhancing a web-based transport management system (MTC) , ensuring it is fully … optimised, efficient, and aligned to operational needs. This role combines systems expertise, process improvement, stakeholder engagement, and delivery capability . Key responsibilities will include: Enhancing and optimising the MTC transport system Supporting the transition and continued evolution of a web-based platform Identifying opportunities to automate and streamline school ...

role is responsible for ensuring reliable, efficient, and responsive IT support for staff and students, aligned to institutional priorities, digital transformation programmes, and service excellence standards. The ideal candidate will have substantial experience of working as a leader within IT Service roles, and will have managed and lead … website to complete an application form. Candidates with experience in, Head of IT Support Services, IT Support Services Manager, Director of IT Support, IT Service Delivery Manager, Head of Technical Support, IT Operations Support Lead, Service Desk Manager, Infrastructure and Support Manager, IT Helpdesk Director, Technical Services ...

global financial services firm is seeking a Head of Cyber Security to enhance its service delivery and advisory capabilities. This senior leadership role is critical in managing cyber risks and ensuring compliance with global regulations. Candidates should have over 10 years of leadership experience in cyber security, particularly ...