IT Support and Provisioning Analyst 32,000 - 37,000 + bonus and benefits Full Time/Permanent Banbury/3-4 days a week in the office The Role and Company: I am looking for a driven IT Support and Provisioning Analyst to join well established company who continue to grow and invest into their internal … IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an IT Support and Provisioning Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of … the Audio Visual services for UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with experience of provisioning and AV support. Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops More ❯
Our client is recruiting for a proactive and technically skilled Student Records System - SITS Technical SupportAnalyst to join their Digital Services team. This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of the SITS student records system and eVision portal. You'll act as a key … technical point of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving academic and administrative needs. Key Responsibilities • Provide technical support for the SITS student records system and its integrations.• Diagnose and resolve bugs, log solutions, and escalate issues when necessary.• Work with Senior Application Developers on large-scale and complex … developments.• Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript.• Support quality assurance, software updates, and version releases.• Participate in change management and testing of new features.• Ensure compliance with Data Protection, GDPR, and Cyber Security standards.Essential: • Degree-level education (or equivalent experience).• Experience using the Tribal SITS:Vision/eVision system.• Knowledge of web More ❯
Network SupportAnalyst Top Skills - Must Haves: Cisco Switches, Routers and Switches, Network Protocols, Juniper, LAN WAN, Troubleshooting, IP Networking Top Skills' Details 1. Security+ 2. Secret Clearance Minimum (will be upgraded to a TS) 3. 1-3+ years working in IT ie: networking Also, OPEN to candidates with more experience within network administration. please show all … TR/IP NOC team provides all facets of Incident Management supporting a Wide Area Network (WAN) for DISA in a 24x7 environment, specifically Layer 2 and Layer 3 support (of the OSI model). Responsible for remote monitoring and management of the WAN utilizing client provided tools. Document network outages, hazardous conditions, site locations, and any type of … provides a centralized network suite of equipment that provides a host of network security capabilities. •Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities. •Airborne Intelligence, Surveillance, Reconnaissance operations support. •Missile Defense Agency Ground-based Midcourse Defense (GMD) Communications Network. •Other key services provided include operational More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Henley Morgan
Are you an experienced SAP B1 SupportAnalyst with strong ERP knowledge and a passion for supporting manufacturing operations? This is an exciting opportunity to join a growing global organisation and play a pivotal role in supporting and enhancing their SAP Business One and BEAS Manufacturing environment. The Role: You will provide 2nd (progressing to 3rd) line support … and BEAS across production, warehouse, QC and engineering departments. This is a hands-on role working closely with users, IT, and business teams to resolve issues, improve processes, and support ongoing rollout projects across multiple sites. Responsibilities: Troubleshooting and resolving SAP B1/BEAS issues within agreed SLAs Managing data, DTW templates, and integrations Supporting Item Master Data, BOMs … integrations is an advantage What’s on Offer: Competitive salary Hybrid working – 3 days in the office and 2 days working from home Opportunity to progress into 3rd line support and project work Be part of a collaborative global IT team Exposure to SAP Business One, BEAS, Boyum and BPA automation tools If you’re looking to build your More ❯
If you have an interest in becoming a Dynamics 365 SupportAnalyst this is an excellent opportunity to join a growing Microsoft Partner that offers both hands-on support and exposure to project delivery , with a clear path towards consultancy or development. You'll be part of a small, collaborative team supporting a variety of customers across More ❯
We have a current opportunity for a SupportAnalyst on a permanent basis. The position will be based in London. For further information about this position please apply. 5-8 years of work experience in a Trade Floor Environment. Experience with troubleshooting excel, managing add ins and quant library installs. Understand excel formulas (nested) for complex data manipulation. … high-pressure, fast environment. Basic Python skills, able to debug code and suggest fixes for issues. Comfortable with Excel and coding in VBA Provide 1st and 2nd line IT support for spreadsheet tools and macros used by trading, sales, and risk functions. Possesses strong technical and/or business functional knowledge of systems, timing and dependencies. Conducts independent analysis More ❯
We have a current opportunity for a SupportAnalyst on a permanent basis. The position will be based in London. For further information about this position please apply. 5-8 years of work experience in a Trade Floor Environment. Experience with troubleshooting excel, managing add ins and quant library installs. Understand excel formulas (nested) for complex data manipulation. … high-pressure, fast environment. Basic Python skills, able to debug code and suggest fixes for issues. Comfortable with Excel and coding in VBA Provide 1st and 2nd line IT support for spreadsheet tools and macros used by trading, sales, and risk functions. Possesses strong technical and/or business functional knowledge of systems, timing and dependencies. Conducts independent analysis More ❯
We have a current opportunity for a SupportAnalyst on a permanent basis. The position will be based in London. For further information about this position please apply. 5-8 years of work experience in a Trade Floor Environment. Experience with troubleshooting excel, managing add ins and quant library installs. Understand excel formulas (nested) for complex data manipulation. … high-pressure, fast environment. Basic Python skills, able to debug code and suggest fixes for issues. Comfortable with Excel and coding in VBA Provide 1st and 2nd line IT support for spreadsheet tools and macros used by trading, sales, and risk functions. Possesses strong technical and/or business functional knowledge of systems, timing and dependencies. Conducts independent analysis More ❯
We have a current opportunity for a SupportAnalyst, to work directly with the lead EU Gov Bonds Trader in Dublin. VBA Excel, Interest Rate Swaps, Inputs to Price Bond Swaps, Taylor Series, Aladdin, Calypso, Murex advantageous. 5-8 years of work experience in a Trade Floor Environment. Experience with troubleshooting excel, managing add ins and quant library … high-pressure, fast environment. Basic Python skills, able to debug code and suggest fixes for issues. Comfortable with Excel and coding in VBA Provide 1st and 2nd line IT support for spreadsheet tools and macros used by trading, sales, and risk functions. Possesses strong technical and/or business functional knowledge of systems, timing and dependencies. Conducts independent analysis More ❯
Senior Desktop Analyst 3 months Milton Keynes - onsite x5 times £274 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Senior Desktop Analyst role is responsible for providing all employees including field based staff with support for all VPN Desktops, Laptops, iPhones, iPads and all associated client based applications. They are also responsible for … visual equipment in meeting rooms and ensuring that these are regularly checked and maintained. The main part of the role is to maintain and update the laptop estate and support all mobile devices following the build and security design from the Technical Lead - Desktop Services. They will also be available via the IT Tech Bar (and virtual Teams based … IT Tech Bar) to effectively support the business in real time. This role reports to the Technical Lead - Desktop Services. MAIN RESPONSIBILITIES Responsible for providing 2nd line IT support to business colleagues with laptops, printers and meeting room AV equipment. Responsible for provisioning and supporting iPhones & iPads to business colleagues and resolving associated incidents and service requests. Responsible More ❯
Loughborough, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
Senior Applications Analyst - Loughborough (Hybrid) £40,000 - £50,000 Role: We're seeking a Senior Applications Analyst to lead the support, development, and optimisation our client's organisation's critical application and infrastructure estate. You'll take ownership of complex systems, drive key upgrade projects, and play a pivotal role in service improvement ensuring that the systems … You'll be a trusted technical advisor, collaborating closely with IT leadership and business stakeholders. Key Responsibilities: Act as SME for application services, delivering advanced 2nd/3rd line support across Windows Server, business systems, and cloud platforms (Azure/365). Lead and deliver major software upgrades, system integrations and migration, working with project teams and senior stakeholders. … maintain comprehensive technical documentation, knowledge base articles, and asset records. Build strong relationships with senior users, suppliers, and third parties to resolve incidents and deliver service improvements. Mentor and support junior analysts, sharing knowledge and best practice. Participate in an on-call rota (with enhanced allowance) to ensure 24/7 service continuity. Ideal Candidate: Significant 2nd/3rd More ❯
Experience as a Support Professional in IT field or as an IT Technical Consultant/3+ Years of relevant experience Knowledge of Microsoft Office, SharePoint, web-based application, handheld RF devices Experience in Prophet ERP system (or very similar), WMS support experience, with financial knowledge & Warehouse Management. Tools knowledge (Prophet ERP, EDI). Help Desk Ticketing System for … issues specific in ServiceNow 24x7 support and Level 3 escalation Detailed JD: • Bachelor’s degree in Computer Science, or Business, or equivalent work experience • Experience as a Support Professional in IT field or as an IT Technical Consultant. • Must be familiar with standard concepts, practices, and procedure for supporting business application in a complex and dynamic operations environment. … Knowledge of Microsoft Office, SharePoint, web-based application, handheld RF devices • Experience in Prophet ERP system (or very similar), WMS support experience, with financial knowledge. • Excellent written and verbal communication and problem solving skills • Excellent learning skills with the ability to quickly pick up new technologies • Excellent communication skills, collaboration skills, self-motivation and must have a strong team More ❯
Application Support Technician Chandlers Ford, Eastleigh Salary: £25-33k (DOE) This is an excellent chance to join a software company who specialise in delivering ERP solutions to a wide range of industries. They are seeking an Application Support Technician with strong communication and problem-solving skills to support their growing customer base. You will be part … of the support function, logging service calls, speaking directly with customers, troubleshooting software and process-related issues, and documenting solutions. As you progress, you will gain exposure to upgrades, installations, development work, and delivering training. Essential Skills & Experience Degree in IT, Business IT or equivalent training. Strong problem-solving ability and initiative. Ability to quickly understand business and system … under pressure. General IT knowledge (Microsoft applications, servers, browsers, remote desktop). Desirable Experience with ERP/business systems (Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage). Previous application support experience. SQL/SQL database knowledge. Benefits There is private medical, and a large free car park on site. There is plenty of learning and development opportunities. More ❯
Job summary We are looking for an enthusiastic and dynamic individual to join our remarkable team as an Analyst and support in the production, analysis and delivery of high-quality healthcare information and to support achievement of Trust performance against national and local targets and influence operational decision making in vital Trust management. Using the most modern … analytical methods and data extraction tools you will aid and influence key decision making within the Trust and support the delivery of life changing patient care. You will be joining an experienced team with established influence in Trust decision making and innovation. You will also be joining a regional and national Analytical healthcare community who are great at sharing More ❯
Home Office DDaT - Junior Service Desk Analyst Job Description Junior Service Desk Analyst Location: Sheffield - Vulcan House Steel Hybrid - 60 - 40 - 3 days in the office Hourly rate: £13.85 (Shift enhancement of around 8% TBC based on rota , hourly example based on 8% - £14.81 ) Working Days/Hours: 8 hours per day between the hours of 7am and … be paid according to the extent of your commitment as detailed above. List the duties/responsibilities: You will be responsible for delivering high quality, customer focused 1st line support to users across the Home Office estate and will play a key role in the provision of IT service support at the Home Office, contributing to the delivery … point of contact for Home Office users supporting incident and problem resolution activities, engaging with other DDaT teams and/or suppliers as required Providing high quality first-line support for all user support queries, requests and incidents, in line with incident and request fulfilment management processes and procedures Supporting effective management of issues and queries raised through More ❯
2nd Line Technical Support - Asset Management My NHS client is looking for a 2nd Line Support Engineer to join their support team with a focus on asset management. You will provide 'second line' technical support to the Trust's IT users located across all sites, including supporting the delivery of efficient and effective hardware asset management … For this role you MUST be able to drive and have your own transport. Expenses will be paid for all miles travelled. Essential Skills Minimum 2 years in IT support experience. Can Setup and maintain theConfiguration Management Database (CMDB), detailing all hardware assets across the Trust. MS Windows Operating Systems. Windows Server and Active Directory. LAN, WAN, wireless networking More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure … connected and protected 24/7. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System … queries. This is a hybrid working role with occasional travel required to our HQ in Warwick. What you'll do: First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues More ❯
small team but looking for more autonomy and ownership? I'm exclusively recruiting on behalf of a growing MSP based in Marlborough. They deliver high-quality, relationship-focused IT support to a loyal and growing client base across a range of industries.Due to continued growth, they’re now looking to hire a Service Desk Team Lead, a hybrid role … combining hands-on technical support with leadership of a small team (2–4 engineers), reporting directly to the Managing Director. This is an ideal opportunity for someone who wants real influence in a business, ownership of service delivery, and the chance to help shape the way IT support is delivered. Role Overview As the Service Desk Team Lead … you’ll be responsible for the day-to-day operation of the service desk, ensuring the team delivers prompt, professional, and effective support across a wide variety of technologies. You’ll still be hands-on technically, especially with more complex escalations, while also managing workflow, mentoring junior engineers, and helping refine support processes and documentation. You’ll work More ❯
Your New Role As an IT Support Engineer (2nd Line), you'll be the go-to person for clients across the UK. You'll be the escalation point for the Service Desk team, tackling a wide range of technical issues with your extensive knowledge of Microsoft 365, Windows, and networking. Based on-site in Taunton, you'll also get … volume of tickets. A brilliant team player attitude with a problem-solving approach and the ability to work independently. Excellent communication skills, with the ability to provide high-level support directly to customers, both remotely and in person. What You Need to Do Now If you're interested in this role, click 'apply now' to forward an up-to More ❯
We have a current opportunity for a Power & Gas Trade Support Engineer on a permanent basis. The position will be based in London. For further information about this position please apply. We are looking for an Application Support Team Lead who is passionate about technology and has experience supporting enterprise-wide systems. The successful candidate will be leading … Direct Market Access users) to analyse issues, provide tactical/strategical solutions and ultimately deliver tangible business value & benefit. This role will report into the Global Head of Application Support working on different business systems critical for the trading life cycle. Key responsibilities Leading the Front Office Application Support Team located in different geographical locations. Supporting of Commodity … Front Office Trading applications during trading hours. Support Client Trading Business - On/Offboarding Support for time critical Power and Gas Scheduling applications. Support Weekly Production Change Releases/Being part of On-Call Weekend Rota Support of CTRM connected upstream/downstream applications for Intraday and End of day activities. Monitor applications availability and report More ❯
We have a current opportunity for a Power & Gas Trade Support Engineer on a permanent basis. The position will be based in London. For further information about this position please apply. We are looking for an Application Support Team Lead who is passionate about technology and has experience supporting enterprise-wide systems. The successful candidate will be leading … Direct Market Access users) to analyse issues, provide tactical/strategical solutions and ultimately deliver tangible business value & benefit. This role will report into the Global Head of Application Support working on different business systems critical for the trading life cycle. Key responsibilities Leading the Front Office Application Support Team located in different geographical locations. Supporting of Commodity … Front Office Trading applications during trading hours. Support Client Trading Business - On/Offboarding Support for time critical Power and Gas Scheduling applications. Support Weekly Production Change Releases/Being part of On-Call Weekend Rota Support of CTRM connected upstream/downstream applications for Intraday and End of day activities. Monitor applications availability and report More ❯
Junior Software Support Engineer Job Type: Full-time. Location: Full Time onsite- Chessington, Surrey. Day Rate: £115 Per Day. Temp to perm after 3-6 months. We are seeking a Junior Software Support Engineer to join our clients incident management team. This role involves providing remote software support for ticket vending machines across various locations, including Scotland. … . Strong problem-solving skills and ability to troubleshoot software issues. Degree in Computer Science or related field, or equivalent practical experience. Familiarity with incident management processes and remote support tools. Excellent communication skills and ability to work independently. Benefits: Competitive day rate initially which will become salary after 3-6 months if working out well and growth opportunities … the company. Access to the latest technology and tools for remote support. Supportive team environment and regular training on new technologies and processes. To apply for this Junior Software Support Engineer position, please submit your CV. More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Gotpeople
Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts - 2nd line The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the … skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 2nd level support remotely Collaborating with team members Use of our ticketing system Use our ticketing system to work on and resolve helpdesk tickets & service requests Managing and recording all work though … actions as indicated by our processes SKILLS Desired A love of (and ability to) solve problems & challenges Great communications skills, founded in being a good listener An understanding of support tools, techniques and how technology is used to provide services Strong understanding of operating systems, business applications, printing systems and network systems Must be able to type quickly and More ❯
Overview Provide advanced technical support for Gray Dawes Products operational products and ensure the smooth operation of our global travel technology. Responsibilities Support the business in achieving company & departmental SLAs & KPI's. Provide expert-level technical support to resolve complex application issues escalated from 1st and 2nd line support teams. Investigate major incidents and recurring problems … and report bugs, ensuring the delivery of high-quality end-product to customers. Create internal and external knowledge base articles that will be used to assist customers and other support team members Evaluate and escalate technical or customer related issues to internal stakeholders through timely communication of system issues and faults, ensuring the business is kept well informed and More ❯
Good knowledge and experience of Applications Support principals and issue investigation. Good understanding and experience of SQL database management systems, SSIS, SSRS and T-SQL. Good Technical Writing Skills. Working knowledge of industry best practices, ITIL (incident, problem, change, release). Basic knowledge of software development lifecycle (safe agile) processes. Knowledge and understanding of general infrastructure components. Experience of … users Experience Relevant experience in the insurance industry, preferably London Market. Relevant experience of Subscribe and Exact Advantage or similar policy administration and aggregation systems. Relevant experience of application support responsibilities.Strong analytical and logical problem-solving skillsAbility to learn and understand new products quickly Ability to prioritise and organise workload, handling varying priorities by setting expectations appropriatelyAbility to develop More ❯