126 to 150 of 795 Support Analyst Jobs

Senior Operations and Application Support Analyst Senior Operations and Application Support Analyst Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make … we'd like to know: Are you FIS? Your new role The FIS Supply Chain Finance Client Services team is responsible for monitoring the operation of the system, providing support to our customers, performing configuration changes and working with other teams within the organisation to roll out the platform to new customers. In your new role as a Senior … Operations & Application Support Analyst you will be responsible for the provision of 2nd and 3rd line support to our global network of customers. You will take full and independent ownership of the resolution and root cause analysis of advanced technical and functional issues in a Level 2 or Level 3 capacity. What you'll do Triaging incoming More ❯

Support Analyst 12 month FTC Full-time, 35 hours per week Home based with regular travel to our Rustington Centre The Organisation Were Blind Veterans UK, a charity that helps vision-impaired ex-service people from every generation rebuild their lives regardless of how or when they lost their sight. Founded in 1915, by Sir Arthur Pearson, to … those blinded in subsequent wars and military engagements, including the Second World War, and more recently, the conflicts in the Falklands, Iraq and Afghanistan. We are currently seeking a Support Analyst to join us on a full-time basis for a 12 month fixed term contract. The Benefits - Salary of £37,130.08 per annum - Generous annual leave with … the option to buy additional days - Pension scheme with generous employer contributions - Healthcare cash plan - Access to legal services and mental health support - Employee assistance programme - Paid professional subscriptions and discounts - Home working allowance - Professional and personal development - Enhanced pay The Role We are looking for a proactive and resourceful Support Analyst to provide first and second More ❯

Join to apply for the Senior Application Support Analyst role at RBC Continue with Google Continue with Google Join to apply for the Senior Application Support Analyst role at RBC What is the opportunity? The role is for an Application Support Analyst, supporting the operation of Global Equity Derivative Technology applications used by our … trading and risk/position management, for our Front Office, Risk, Finance and Operations groups. Job Summary Job Description What is the opportunity? The role is for an Application Support Analyst, supporting the operation of Global Equity Derivative Technology applications used by our business partners in both trading and risk/position management, for our Front Office, Risk … our platform Proactively drive IT governance and de-risking initiatives What do you need to succeed? Must-have Understanding of SQL database query and schema principles Ability to create support documentation, user guides and training manuals Use of scripting languages and other automation tools Working knowledge of Operating Systems in both Windows and Linux Solid/Proven support More ❯

Application Support Analyst Location: Gloucester, 1x Per Week (with occasional county-wide travel) Salary: £35,500 Per Annum Working Hours: 37 hours per week (flexible working and on-call rota may be required) Are you passionate about supporting critical IT systems and ensuring they run smoothly to help frontline services? We’re looking for a dedicated ICT Application … Services Analyst to provide expert 2nd line technical support across a dynamic and rewarding public service environment. About the Role In this role, you’ll be responsible for managing and maintaining a range of software and hardware services across the organisation. Working within a Windows-based infrastructure, you’ll ensure essential systems remain fully operational, secure, and fit … an opportunity to make a real difference — your work will directly contribute to the smooth operation of services that keep communities safe and supported. Key Responsibilities Deliver 2nd line support in a calm, professional, and customer-focused manner, ensuring adherence to agreed service levels. Manage and resolve technical incidents and service requests, escalating when necessary and keeping stakeholders informed More ❯

Social network you want to login/join with: Application Support Analyst, Farnborough col-narrow-left Client: Location: Farnborough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 64734bc7ca8e Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: Application Support Analyst Location: Farnborough - Shift Pattern Explore and … Discover what it’s like working for Leidos... Are you an Application Support Analyst with experience working with customers bespoke systems? If you have a passion for outstanding support, investigating and resolving incidents and a keen focus on customer support and customer satisfaction then working for Leidos is the career move for you. Due to continued … growth, we have a requirement for an entry level Application Support Analysts to join our 24x7 support team.The shift pattern for these roles will be 4 days on and 4 days off covering both day and night shifts.Due to the nature of this role Security Clearance will be required so you must hold or have the ability to More ❯

Join to apply for the Desktop Support Analyst (6 month FTC) role at StoneX Group Inc. Continue with Google Continue with Google Join to apply for the Desktop Support Analyst (6 month FTC) role at StoneX Group Inc. Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices … and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance. Corporate: Engage in a deep variety of business-critical … resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies. Responsibilities Position Purpose: The primary job function will focus on the global support of desktop and laptop systems, including break/fix service, operating system and application loading, application configurations and user settings, and desktop administrative duties . Primary Accountabilities/Responsibilities More ❯

We are looking an Application Support Analyst with 3 to 5 years proven track of working in Test environment ensuring all applications are being fully supported in Test/Non production mode. 5+ years of experience in Test/Non production deployment management experience. This role is to support and execute deployments in non-prod environments Worked More ❯

a dynamic and fast-paced environment where technology and creativity intersect. Our IT team plays a crucial role in supporting the infrastructure that powers our global operations. From endpoint support to system administration, we ensure our employees have the tools and support they need to succeed. What you'll do: As an IT Support Analyst II … you will: Provide hands-on support for endpoint devices (PCs, Macs, mobile devices) through face-to-face, phone, and remote interactions. Manage and resolve Helpdesk tickets, ensuring timely and effective solutions. Deploy and maintain hardware and software for new hires and existing staff. Troubleshoot and support telephony, network, and application issues. Assist with user account administration, system access … and collaboration tools. Participate in system maintenance, documentation, and process improvement initiatives. Support key meetings and ensure smooth operation of IT collaboration tools. Maintain inventory and ensure compliance with ITIL, security, and regulatory standards. Who you are: You are a tech-savvy problem solver with a passion for customer service. You bring: 3-5 years of hands-on IT More ❯

a dynamic and fast-paced environment where technology and creativity intersect. Our IT team plays a crucial role in supporting the infrastructure that powers our global operations. From endpoint support to system administration, we ensure our employees have the tools and support they need to succeed. What you'll do: As an IT Support Analyst II … you will: Provide hands-on support for endpoint devices (PCs, Macs, mobile devices) through face-to-face, phone, and remote interactions. Manage and resolve Helpdesk tickets, ensuring timely and effective solutions. Deploy and maintain hardware and software for new hires and existing staff. Troubleshoot and support telephony, network, and application issues. Assist with user account administration, system access … and collaboration tools. Participate in system maintenance, documentation, and process improvement initiatives. Support key meetings and ensure smooth operation of IT collaboration tools. Maintain inventory and ensure compliance with ITIL, security, and regulatory standards. Who you are: You are a tech-savvy problem solver with a passion for customer service. You bring: 3-5 years of hands-on IT More ❯

from unauthorised access as per compliance rules. Creation of both internal and external reports requiring a good working knowledge of MS Excel Build and carry out daily tasks to support our processes and contribute to process improvement and documentation. Processing and submission systems – Responsibility for knowing the transaction and file processing procedures. Ensure all transactions and files are fully … accounted for daily and maintain full and accurate records of processing and submission details. Change & Incident Management – responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous … Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating More ❯

the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street. About the role The First Line Support Analyst is a key position in the IT Support Desk providing support for all of The Dune Group technology systems. Responsibilities range from day to day … support of core applications including password resets, desk moves, till/store support, account creations, printer issues, mobile phone troubleshooting and ensuring there is a first point of contact for the business for any IT issue. This role involves answering and resolving support queries via multiple contact channels and in-person. A high level of customer service … successful candidate needs to be a motivated self-starter with a passion for IT and an understanding of retail business pressures and commercial requirements. RESPONSIBILITIES: Primary contact for Central Support Office based staff. Logging and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Follow up on open Incidents/Service Requests with support teams and More ❯

from unauthorised access as per compliance rules. Creation of both internal and external reports requiring a good working knowledge of MS Excel Build and carry out daily tasks to support our processes and contribute to process improvement and documentation. Processing and submission systems - Responsibility for knowing the transaction and file processing procedures. Ensure all transactions and files are fully … accounted for daily and maintain full and accurate records of processing and submission details. Change & Incident Management - responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous … Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating More ❯

Job Summary Job Description What is the opportunity? The role is for an Application Support Analyst, supporting the operation of Global Equity Derivative Technology applications used by our business partners in both trading and risk/position management, for our Front Office, Risk, Finance and Operations groups. This position is full time and will require you to work … our platform Proactively drive IT governance and de-risking initiatives What do you need to succeed? Must-have - Understanding of SQL database query and schema principles - Ability to create support documentation, user guides and training manuals - Use of scripting languages and other automation tools - Working knowledge of Operating Systems in both Windows and Linux - Solid/Proven support … reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation Leaders who support your development through coaching and managing opportunities Opportunities to work with the best in the field Ability to make a difference and lasting impact Work in a dynamic, collaborative More ❯

Senior Applications Support Analyst - AVP About the Team: Data Solutions Technology strives to provide measurable competitive advantage to our business by delivering high quality, innovative and cost effective reference data technology and operational; solutions in order to meet the needs of the business, our clients, our regulators and stakeholders. Olympus is a next generation Data Fabric to streamline … timely communications to their issues, and driving improvements to stability and efficiency practices to help us and the business succeed. Job Description: We're looking for an experienced Senior Support Specialist to play a key role in ensuring the stability, performance, and reliability of our Big Data Platform. The successful candidate will have deep technical expertise in big data … technologies and a strong track record of resolving complex technical issues. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. Maintains application systems that have completed the development stage More ❯

efficiently, and ensuring continued access to cash for the millions of people that depend on it. To find out more you can visit our website. Job purpose The Application Support Analyst is responsible for supporting, maintaining, enhancing and upgrading the business applications, ensuring the applications meet the expected service levels. This role requires an individual that is flexible … adaptable and focused on providing excellent, business-critical support for the Vaultex applications that underpin the successful running of the operation. Main responsibilities Taking ownership of, managing and resolving queries and incidents allocated to the team. Maintaining accurate documentation of incidents, requests, resolutions, and procedures. Providing timely and efficient support across the Vaultex business. Developing skills through various … experts for 3rd line support. Coordinate with Application Delivery and key application owners for product updates and changes. Maintain exceptional customer service skills, ensuring positive user experiences. Identify and support process optimization opportunities, contributing to the implementation of proposed solutions. Contribute to service management process improvement and product enhancement initiatives. Collaborate with other departments to improve cross-functional communication. More ❯

Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure … IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining their business stream's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and More ❯

coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Support and enhance key business applications for Hartford’s International operations, including underwriting, claims, and back-office systems. Collaborate with internal teams and vendors to maintain, improve, and implement IT … solutions, while contributing to system rollouts, documentation, and user training. Job Responsibilities Provide day-to-day support for user queries and problems related to Subscribe, Exact Advantage, and associated downstream applications and reporting suites. Coordinate and implement enhancements, releases, and support rollout activities. Investigate system errors and liaise with development teams to ensure errors are corrected and bugs … in custom-built solutions are tested and resolved. Liaise and coordinate with third-party support teams to ensure problems are investigated and rectified promptly. Define support activities and metrics within SLAs and KPIs. Maintain comprehensive documentation of application environments, data flows, and support processes. Ensure adherence to Hartford and SOX standards. Participate in periodic audits of IT More ❯

Social network you want to login/join with: We are currently looking for a Technical Support Analyst to ensure proper computer operation in order for end users to accomplish business tasks in multiple domain environments. This includes receiving, prioritizing, documenting and actively resolving end user help requests within established service level agreements (SLAs). Problem resolution may … backup software. Knowledge of advanced computer hardware, including desktops, laptops, printers, switches and wireless devices. Extensive experience with desktop and server operating systems, including Windows and Macs. Extensive application support experience with MS Office Suite, Google Apps. Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes. Exceptional written and oral communication skills. Exceptional More ❯

Overall Role Objectives Reporting to the Support Lead you will be a key member of our support team, this role will be extremely varied and demanding where you will need to hit the ground running and be able to multi-task in a fast-paced environment. You will be assisting technical and non-technical users in resolving issues … and the business units. Communicate well on your tasks/progress and understand the wider contest in which you work. Flexible - We operate a rota for Out-of-Hours support, supporting critical issues affecting our sites so you will need to be open to flexible working hour. Tasks/Responsibilities Operational Day-to-day management of new and existing … from ticket being logged through to resolution Liaising with internal IT teams for escalation of issues Liaising with third party suppliers for resolution of issues Providing Out of Hours Support when assigned on a rota basis Project work as and when required People Communicate in a civil and effective manner. Act in a responsible and professional manner at all More ❯

Service Desk team. The S+W service desk is an eight person team split across Edinburgh, Glasgow and London. The team rota the provision of first, second and third line support to 500+ users. Outside of the rota, team members are involved in the planning, delivery and documentation of a variety of projects. The role Primary Duties To maintain and … development and documentation of IT procedures and processes. Act as a technical resource in projects as directed by manager Secondary Duties To provide 2nd line application, OS and hardware support for internal and remote workers. To resolve user issues in a timely fashion and to escalate with relevant details where appropriate To carry out any other reasonable duties as … requested by manager Candidate Profile Experience of OS and application deployment Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration (including EMM experience) Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast Patch Management Service Desk experience providing support to a multi-site organisation. Technical Skills/Experience Demonstrates appropriate More ❯

and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance. Corporate: Engage in a deep variety of business-critical … resources and operational oversight, you'll have the opportunity to optimize processes and implement game-changing policies. Responsibilities Position Purpose: The primary job function will focus on the global support of desktop and laptop systems, including break/fix service, operating system and application loading, application configurations and user settings, and desktop administrative duties. Primary Accountabilities/Responsibilities: Work … by monitoring the ticketing queue to prioritize, allocate, and ensure timely resolution of tickets Interface directly with and interview partner teams to define application purpose, hardware/application dependencies, support standards, including testing strategy, response requirements, and escalation points. Follow best practices for desktop support with a focus on continuous improvement Performs hardware & software installs, desk moves, adds More ❯

Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile ‘streams’ aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure … IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining their business stream’s applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and More ❯

Social network you want to login/join with: IT Support Engineer/Technical Support Analyst, London Client: Joseph Hage Aaronson & Bremen LLP Location: London, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 5 Posted: 12.05.2025 Expiry Date: 26.06.2025 Job Description: Who are we? The Technology Team plays a fundamental part in the … staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position offers a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support, you … Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook. Fundamental understanding of networking and information security principles. What will you be doing? Being the first point of contact for all tech support queries via e-mail, phone, or messages. Identifying users’ needs and solving problems proactively by suggesting innovative solutions. Helping with reported issues and queries. Diagnosing and resolving technical hardware More ❯

staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support, you … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯

staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support, you … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯