London, England, United Kingdom Hybrid / WFH Options
Valiant Integrated Services
About the Position: The Plans and Operations (POD)/Information/Knowledge (IM/KM) SupportAnalyst will support the Joint Staff J7 Plans and Operations Division in Suffolk VA. This position works closely with Government, Civilian and Contractors developing the Joint Training Handbook, working though various tasking in support of the Plans and Operations Division. … Support. The selected individual will Train Team Leads and act as SharePoint site and content Administrator to create, implement, and manage a Knowledge Management program. The IM/KM SupportAnalyst is able to understand organizational KM vision and develop and communicate technology solutions that best enable subordinate teams' operating procedures and practices. The IM/KM SupportAnalyst must be able to apply the core principles of knowledge management to military training planning tasks, possess strong interpersonal skills and enjoy providing support to a fast-paced military training organization. Job Description: The Plans and Operations (POD)/Information/Knowledge (IM/KM) SupportAnalyst will provide onsite POD and IM/ More ❯
Business SupportAnalyst | Leeds | Sycom Integrated Solutions LTD | Visa Sponsorship & Relocation Support Sycom Integrated Solutions LTD is seeking a skilled and motivated Business SupportAnalyst to join its growing team in Leeds. This is an exciting opportunity for professionals with a background in IT support, business systems analysis, or cybersecurity, offering Skilled Worker visa … a team of highly experienced professionals, Sycom Integrated Solutions LTD ensures consistently high-quality service and customer care, reinforcing its reputation for excellence in the IT industry. Position: Business SupportAnalyst Salary: £33.000-£41,000 a year Job Type: Full Time About the Role: We are seeking a Skilled IT Business SupportAnalyst to join our … UK operations and support our international cybersecurity and digital transformation initiatives. This role is ideal for candidates who combine technical support capabilities with a strong understanding of business process analysis and information security. You will work across diverse systems and projects, supporting end-users, managing incident response workflows, and ensuring security and operational compliance in line with ISO More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Catch Resource Management
D365 F&O SupportAnalyst – Support, associate, supportanalyst, support consultant, junior functional consultant, D365, SCM, D365FO, D365 F&O, Dynamics 365, Dynamics 365 finance & operations, supply chain, ERP, Finance – UK - Hybrid - £35k-45k Our end user client are looking for a D365 F&O SupportAnalyst to provide 1st and 2nd … elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary. Take ownership of customer problems and follow up the status of problems to the … in a timely manner. Log & prioritise all incidents, service requests, change requests in the Service Desk Management tool and Azure Dev Ops (when required). Highlight when external technical support is required where problems cannot be resolved in-house, liaise with 3rd Party suppliers to expedite resolution. Remote Support management of customer issues when required. Complete service request More ❯
D365 F&O SupportAnalyst – Support, associate, supportanalyst, support consultant, junior functional consultant, D365, SCM, D365FO, D365 F&O, Dynamics 365, Dynamics 365 finance & operations, supply chain, ERP, Finance – UK - Hybrid - £35k-45k Our end user client are looking for a D365 F&O SupportAnalyst to provide 1st and 2nd … elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary. Take ownership of customer problems and follow up the status of problems to the … in a timely manner. Log & prioritise all incidents, service requests, change requests in the Service Desk Management tool and Azure Dev Ops (when required). Highlight when external technical support is required where problems cannot be resolved in-house, liaise with 3rd Party suppliers to expedite resolution. Remote Support management of customer issues when required. Complete service request More ❯
IT SupportAnalyst Engineer Our Client is looking to recruit an IT SupportAnalyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group … assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Manage day to day operational aspects of a project and scope. To assist the IT Manager in delivering various IT projects. End User Computing support for all staff. Coordinator between the London More ❯
Microsoft Data Solutions SupportAnalyst Join to apply for the Microsoft Data Solutions SupportAnalyst role at Simpson Associates Microsoft Data Solutions SupportAnalyst Join to apply for the Microsoft Data Solutions SupportAnalyst role at Simpson Associates Knowledge is power, and data brings knowledge. At Simpson Associates data is in our … creativity, innovation, and collaboration in the workplace. The Role As part of the expansion of our Managed Services business, Simpson Associates has an opportunity for a Microsoft Data Solutions SupportAnalyst to join our team. As the key contact for supported customers, the Microsoft Data Solutions SupportAnalyst performs a critical role on the service desk … not only providing day-to-day support but also shaping the evolution of customers’ solutions and building a meaningful operational partnership. The Microsoft Data Solutions SupportAnalyst will be a self-motivated individual who is a subject matter expert and able to quickly become knowledgeable on customers’ supported applications, always delivering an excellent level of customer service. More ❯
Join to apply for the IT SupportAnalyst - Manchester role at Squire Patton Boggs Join to apply for the IT SupportAnalyst - Manchester role at Squire Patton Boggs Description Our Manchester office is looking for an IT SupportAnalyst to join our close-knit Technology department. Working co-operatively with the Technology Services team … and other areas of the Technology department, this position is responsible for the implementation, maintenance and support of PC-based applications, mobile devices, infrastructure components, and telecommunications within the office, ensuring that local and firm-wide systems are consistently delivered and supportable. Description Our Manchester office is looking for an IT SupportAnalyst to join our close … knit Technology department. Working co-operatively with the Technology Services team and other areas of the Technology department, this position is responsible for the implementation, maintenance and support of PC-based applications, mobile devices, infrastructure components, and telecommunications within the office, ensuring that local and firm-wide systems are consistently delivered and supportable. You'll be rewarded with an More ❯
IT Support Officer ?" Islington Our Client is looking to recruit an IT SupportAnalyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The position provides exposure to a … broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company’s IT systems and for providing efficient desktop support to number of business users. The Officer will be … Monitor attacks, intrusions and unusual, unauthorised, or illegal activity, investigate security alerts and provide incident response. Maintain physical local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED Windows and MacOS troubleshooting skills Experience with Google Workspace and Office365 Networking troubleshooting Analytical and Organisational skills Ability to More ❯
delivering cutting-edge solutions that revolutionize businesses. We pride ourselves on our innovative culture, collaborative environment, and commitment to customer excellence. We are seeking a proactive and skilled Technical SupportAnalyst to join our dynamic team and help us continue our journey of growth and innovation. Key Responsibilities - Provide exceptional technical support to our clients, addressing and … problems in a timely and efficient manner. - Collaborate with the development and QA teams to identify, replicate, and report software bugs and issues. - Document and maintain detailed records of support interactions, including troubleshooting steps and resolutions. - Assist in the creation and maintenance of user guides, FAQs, and other support documentation. - Participate in software testing and quality assurance activities … latest software updates, features, and industry trends. Qualifications - Bachelor's degree in Computer Science, Information Technology, or a related field. - Minimum of 2 years of experience in a technical support or similar role, preferably within a software environment. - Strong understanding of software applications, operating systems, and networking concepts. - Excellent problem-solving and analytical skills, with the ability to think More ❯
Application SupportAnalyst – Front Office/Trading Systems 💷 £400–£600 per day | Inside IR35 | 12 month rolling contract 📍 Central London | Hybrid Working Everyone matters here: We promote an inclusive, supportive environment for all genders We’re committed to creating a workplace where everyone feels welcome and valued We actively support gender diversity and inclusion at every level … We foster a culture of work-life balance and equal opportunity You’ll be joining a global financial services firm, delivering hands-on application support across trading, clearing, and market connectivity platforms. This is a technical and user-facing role where you’ll own issues end-to-end and play a key part in keeping high-impact systems stable … and responsive. What you’ll be doing: Supporting a wide range of trading and post-trade systems (including trade capture, clearing, and risk apps) Providing 2nd/3rd line support for internal and external users Managing incidents, system changes, and vendor upgrades Writing and maintaining PowerShell or Python scripts for automation Running exchange reporting and handling technical onboarding for More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Harrington Starr
Application SupportAnalyst – Front Office/Trading Systems 💷 £400–£600 per day | Inside IR35 | 12 month rolling contract 📍 Central London | Hybrid Working Everyone matters here: We promote an inclusive, supportive environment for all genders We’re committed to creating a workplace where everyone feels welcome and valued We actively support gender diversity and inclusion at every level … We foster a culture of work-life balance and equal opportunity You’ll be joining a global financial services firm, delivering hands-on application support across trading, clearing, and market connectivity platforms. This is a technical and user-facing role where you’ll own issues end-to-end and play a key part in keeping high-impact systems stable … and responsive. What you’ll be doing: Supporting a wide range of trading and post-trade systems (including trade capture, clearing, and risk apps) Providing 2nd/3rd line support for internal and external users Managing incidents, system changes, and vendor upgrades Writing and maintaining PowerShell or Python scripts for automation Running exchange reporting and handling technical onboarding for More ❯
Bury, England, United Kingdom Hybrid / WFH Options
Xperience
Business Applications SupportAnalyst (BC) Vacancy: Business Applications SupportAnalyst (BC) Reference: BASA/11/2024 Date: 22nd January 2025 Contract: Permanent- Full Time Reporting to: Service Delivery Manager Location: Fully Remote At Xperience we deliver business efficiencies through Digital Transformation. We put our clients at the heart of everything we do, helping them create … digital transformation in businesses, including Cloud, ERP, CRM and Managed IT. The Role We are undergoing an exciting time in our evolution and now seek a talented Business Applications SupportAnalyst (BC) to join an established client support team. You’ll bring previous experience with the Dynamics 365 Business Central platform as well as a passion for … excellent customer service and support. You’ll be responsible for providing application/technical support to our clients through our online helpdesk, telephone, email. As the point of contact for all client support and enquiries, you’ll be expected to investigate and resolve client issues – or where necessary, escalate support incidents to other members of the team. More ❯
creativity, innovation, and collaboration in the workplace. The Role As part of the expansion of our Managed Services business, Simpson Associates has an opportunity for a Microsoft Data Solutions SupportAnalyst to join our team. As the key contact for supported customers, the Microsoft Data Solutions SupportAnalyst performs a critical role on the service desk … not only providing day-to-day support but also shaping the evolution of customers' solutions and building a meaningful operational partnership. The Microsoft Data Solutions SupportAnalyst will be a self-motivated individual who is a subject matter expert and able to quickly become knowledgeable on customers' supported applications, always delivering an excellent level of customer service. … appropriate certification. Key Responsibilities Responsible for all supported customers across the technology and providing an excellent level of customer service. Work with a small number of key customers to support and expand the partnership with Simpson Associates, owning the support service delivery for those customers. Confident and capable in handling support calls covering complex and non-routine More ❯
Join to apply for the Software SupportAnalyst role at Opplæringskontoret for Offshore fag . Key Tasks: Monitor components such as web servers, application servers, log files, disk space, and MS-SQL databases. Serve as a point of escalation for all application-related issues. Work as part of a second-line support team, managing incident resolution and … and tuning performance. Work with cloud and container technologies such as Kubernetes. Design, develop, test, and deploy Tableau dashboards. Create reports using PowerShell, JavaScript, HTML, and SQL. Provide daily support for COTS and web-based applications, focusing on problem-solving. Maintain a strong customer focus, understanding internal and external client needs. Key Skills: Understanding of ITIL processes, incident, change … Strong background in database technology, SQL querying, stored procedures, views, functions, and SQL jobs. Experience applying ITIL processes for application support. Desirables: Previous experience in a 2nd Line Application Support role. ITIL v3/4 Foundation certification. Tableau certification is desirable. Note: Candidates with high-level security clearance are encouraged to apply. Successful applicants will need to undergo security More ❯
What's the role about? As our Business Applications SupportAnalyst, you will be responsible for maintaining and supporting a range of business applications from small, bespoke solutions to large cross-function applications. You will support and maintain the integrations between applications, supporting with external third-party systems such as EDI and other integration methods. This role … work as agreed by a rota. Out of Hours ad-hoc work can be required. Who you are Strong and current experience of working in retail IT business systems support with a good understanding of support considerations for a multi-channel highly integrated retail business. Proficiency in supporting Microsoft Dynamics 365 Business Central is essential. Prior knowledge and … understanding of supporting Retail, Merchandising, Finance and Warehouse solutions is highly advantageous. Comfortable working as part of a team, utilising support methodologies and support management tools to provide exceptional business user support. Good all round technical knowledge, with strong Excel skills (including data manipulation) and good experience of using other Microsoft applications, including PowerPoint and Visio. Previous exposure More ❯
Truro, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
2nd Line IT Support Advisor Salary DOE Truro – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator … join a company where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired Skills: Certifications – MCITP, CompTIA, Network+ Experience in an MSP environment Telco More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
Norton Rose Fulbright
Solutions SupportAnalyst (Power Platform and Azure) Join to apply for the Solutions SupportAnalyst (Power Platform and Azure) role at Norton Rose Fulbright Solutions SupportAnalyst (Power Platform and Azure) 21 hours ago Be among the first 25 applicants Join to apply for the Solutions SupportAnalyst (Power Platform and Azure … clients and colleagues, such as Legal Operations Consulting, to address some really challenging legal and business problems. The Role We are looking for a friendly, approachable and experienced Solutions SupportAnalyst to join our team and support the tailored solutions we build for our clients. Our development team works in both product development and consulting roles depending … consultants, solution architects, developers, project managers and product managers to help solve client problems using appropriate technology Learn quickly and be able to develop the skills required to competently support client solutions built on Microsoft platforms Communicate effectively with colleagues and team members on complex technical topics and issues Support our Microsoft solutions through the development lifecycle, helping More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Citi
Applications Support Lead Analyst (Automation) Citi Belfast, Northern Ireland, United Kingdom Join or sign in to find your next job Join to apply for the Applications Support Lead Analyst (Automation) role at Citi Applications Support Lead Analyst (Automation) Citi Belfast, Northern Ireland, United Kingdom 19 hours ago Be among the first 25 applicants Join … to apply for the Applications Support Lead Analyst (Automation) role at Citi Get AI-powered advice on this job and more exclusive features. The Applications Support Technology Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. … technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Hays Specialist Recruitment Limited
Role Overview As an IT Telephony Analyst, you will provide essential first-line support for telephony and communication systems, ensuring seamless voice connectivity for a global customer base. You will be responsible for troubleshooting VoIP, PBX, and unified communications platforms, resolving telephony-related incidents through phone and case management systems. Working in shift patterns ranging from 8am to … 11pm, with later shifts occurring once every six weeks as you gain experience, you will ensure compliance with IT support procedures, escalate issues when needed, and collaborate with senior IT support teams to maintain efficient operations. Responsibilities Follow IT support procedures and escalate issues when needed. Troubleshoot and triage telephony, VoIP, and PBX support cases. Document … system failures and update internal databases. Manage customer cases from setup to ongoing support, ensuring SLAs are met. Act as the technical lead during customer service reviews. Communicate updates, impacts, and solutions to customers. Ensure compliance with policies and timely submission of reports. What you'll need to succeed Ability to work onsite at the Milton Keynes office More ❯
SupportAnalyst - Excel - Sought by leading investment bank based in Belfast - Contract - Hybrid *inside IR35* Key Responsibilities: Assisting in financial forecasting, budgeting, and management Producing regular and ad hoc high quality financial reports in line with agreed reporting schedules and ensuring the timely distribution of these against agreed SLAs and using appropriate dissemination channels Assist in the preparation More ❯
Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotley)) - The ability to drive and have your own vehicle will be essential for onsite shifts. To apply … the first port of call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness to learn quickly is essential. … What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. UK citizenship. To apply. Please either apply through this advert or emailing me directly via . For further information More ❯
Social network you want to login/join with: Experience level: Intermediate Term: Permanent Working hours: Full-time Team: IS Location: London The Role The Operation SupportAnalyst is responsible for supporting the end-user experience for Shoosmiths' systems. This role requires a strong technical background and a focus on ensuring efficient and effective system interaction for all … technological enablement of the firm, ensuring the seamless operation of all computer systems. The team is divided into Applications and Technical Services departments, focusing on software development, maintenance, hardware support, and infrastructure configuration. The Firm Shoosmiths is a top 50 law firm known for excellent service, innovative solutions, and a supportive culture. We support ambitious clients across the … Proactively analyze system and application usage to identify opportunities for user experience improvements. Collaborate with cross-functional teams to implement system enhancements that improve user satisfaction. Provide expert technical support to ensure system reliability and performance. Lead user research and feedback initiatives to understand user needs. Maintain comprehensive system documentation and user guides. Assist with hardware builds, configurations, and More ❯
SupportAnalyst - Excel - Sought by leading investment bank based in Belfast - Contract - Hybrid *inside IR35* Key Responsibilities: Assisting in financial forecasting, budgeting, and management Producing regular and ad hoc high quality financial reports in line with agreed reporting schedules and ensuring the timely distribution of these against agreed SLAs and using appropriate dissemination channels Assist in the preparation More ❯
SupportAnalyst Department: Professional Services Employment Type: Permanent - Full Time Location: Remote, NZ Reporting To: James Hibbert Description Deliver exceptional technical support, optimize system performance, and drive operational excellence! Are you a skilled technical professional passionate about solving complex issues and ensuring seamless system performance? At Evotix, we are looking for a SupportAnalyst responsible … AWS/AWX. In this role, you will work closely with internal and external stakeholders to turn technical challenges into streamlined solutions. What You'll Do Technical Provide technical support for the software package(s) developed by the company, and its supporting technologies in our hosted and client hosted environments. Deploying, maintaining, improving and monitoring high load web applications … other team members as appropriate. Working closely with Helpdesk, Developers, Business Analysts and clients to resolve complex application issues Providing a high level of communication and participating in client support directly Work independently on assigned tasks and prioritize effectively Effectively manage and reasonably set internal and external client expectations. Being effective, responsive, responsible, accountable and methodical in a live More ❯
We are currently recruiting for a Technology SupportAnalyst II, on a 12 month fixed term contract, to work Monday to Friday 9.30am to 5.30pm in our London office. POSITION OVERVIEW The Technology SupportAnalyst II is responsible for day-to-day PC hardware and software support. This includes imaging, installing, diagnosing, repairing, maintaining, and upgrading … priorities and possess a high level of discipline while remaining flexible. The individual will also be required to assist the Firmwide IT Service Desk by providing 1st line phone support to our customers. In addition to demonstrating considerable experience in the areas of responsibility listed above, the successful candidate will demonstrate expertise in providing prompt, professional and courteous services … candidate will be part of a weekend coverage Rota. They may also be required to work overtime during the weekdays or weekends when needed. This is an in-office support role. JOB RESPONSIBILITIES (This list is not exhaustive and may be supplemented and changed as necessary.) Good judgment in assessing user issues; intermediate troubleshooting methodology. Ability to work for More ❯