from unauthorised access as per compliance rules. Creation of both internal and external reports requiring a good working knowledge of MS Excel Build and carry out daily tasks to support our processes and contribute to process improvement and documentation. Processing and submission systems - Responsibility for knowing the transaction and file processing procedures. Ensure all transactions and files are fully … accounted for daily and maintain full and accurate records of processing and submission details. Change & Incident Management - responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous … Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating More ❯
Microsoft Office 365 tenant solutions including but not limited to Exchange, SharePoint, Office 365, and OneDrive. The operational responsibilities includes systems configuration and documentation, software installation and upgrades, technical support and troubleshooting, hardware builds and standards definition, new feature implementation, and system performance measurement and tuning. Roles & Responsibilities • 10+ years of experience with Messaging Administration • 5+ years of Microsoft … conferencing solutions (Zoom, Teams, S4B) • 3+ years using automation tools such as Microsoft PowerShell • Slack, Trello, Kiteworks/Accellion experience a plus • Proven troubleshooting skills (escalation and Tier 3 support) and ability to understand complex relationships between components of multi-tiered and distributed mail systems. • Proficiency with troubleshooting Collaboration problems that flow through load balancers such as BigIP F5 … potential collaboration solutions within the current architecture. • Proactively identify potential production issue and recommend and implement solutions • Work on daily ticket submittals to tier 3 from end users for support and resolution • Act as the escalation point for all lower level support issues and be able to perform support and follow through to resolution for local issues More ❯
Milwaukee, Wisconsin, United States Hybrid / WFH Options
Genesis10
Genesis10 is seeking an Associate Support Engineer I for a full-time position with a financial services client located in Milwaukee or Franklin, WI. This role is hybrid with 3 days in the office (days flexible). Compensation: $34.00 - $36.50 per hour, depending on skill and experience level. Summary: Genesis10 is currently seeking a qualified candidate for the Associate … Support Engineer I who will join the Field Experience team, providing technical support for the Complex Planning Experience (PX) platform. The role is ideal for someone who loves problem-solving, learning new technologies, and delivering exceptional customer service in a fast-paced environment. Responsibilities: Provide omni-channel technical support to Home Office and Field users, including troubleshooting … Identify and propose service or process improvement ideas with a continuous learning mindset. Build and maintain strong interpersonal relationships with internal and external teams. Participate in temporary project or support assignments as required. Leverage communication channels and knowledge management systems to resolve issues and enhance the overall client experience. Qualifications: Associate or Bachelor's degree in Computer Science, MIS More ❯
Forsyth, Georgia, United States Hybrid / WFH Options
american business solutions inc
POSITION: Google workspace engineer TECHNICAL SUPPORT LOCATION: Forsyth, GA 31029 HYBRID JOB DESCRIPTION: Key Responsibilities: Manage and administer the Google Chrome Management Console for all GDC/GCI devices and users including Gmail, Calendar, Group, Shared Mailboxes, Google Sties, and associated policy and account management. Using information provided in the Admin Console, monitor every aspect of the Google Workspace … activities. Configure, deploy, and update Chromebooks, extensions and educational applications Enforce device and user policies, including content filters, sign in restrictions, and security settings Provide tier 1-2 technical support to teachers on Chrome OS and Google Workspace for education Troubleshoot hardware, software and connectivity issues related to Chrome devices Collaborate with instructional technology teams to ensure compatibility of … digital learning tools Maintain accurate inventory records for Chrome devices and peripherals Document support procedures, user guides, and troubleshooting steps Analyze support trends to recommend improvements in device management and user experience Monitor system performance, updates and security compliance within the Chrome environment Qualifications: Associates or Bachelors degree in Information technology, Computer Science or related field (or equivalent More ❯
MasterChef, Peaky Blinders, Rogue Heroes, Marie Antoinette, Grantchester, Deal or No Deal, Home and Away, Love Triangle, Mr Bean and Black Mirror . Job Purpose Provide first-line IT support and technical assistance to Banijay Rights staff in the London office and across international offices. This role ensures the smooth running of hardware, software, and systems, delivering prompt and … professional support to all users. Responsibilities: Investigate, diagnose, and resolve hardware and software issues. Triage and manage IT Helpdesk tickets, escalating to senior team members where appropriate. Maintain accurate records of IT assets, software licences, and related documentation. Set up and configure laptops, workstations, and other IT equipment. Conduct routine maintenance, including patch management and security updates. Perform regular … audits of IT hardware and software. Configure and support additional hardware such as smartphones, iPads, and printers. Manage stock levels of equipment, consumables, and supplies. Administer user accounts (starters, leavers, permission changes) across Active Directory, Entra ID, Exchange, and other systems. Deliver onboarding sessions and basic IT training for new starters. Support remote access solutions (remote desktop, remote More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Amtis - Digital, Technology, Transformation
Oracle Fusion HCM Analyst Permanent | Birmingham (Hybrid) | Up to £60,000 + Benefits Are you an experienced Oracle Fusion HCM Analyst looking for your next challenge? We’re hiring for a hands-on role within a well-established IT function, supporting and enhancing Oracle Fusion HCM across a large, complex UK environment. You’ll work closely with HR … and business stakeholders to deliver smart technical solutions, optimise performance, and ensure the system meets evolving business needs. This role may suit a Fusion HCM Consultant who also provides support activities within their role. What You’ll Be Doing Act as the go-to expert for Oracle Fusion HCM support. Develop and improve reporting solutions and approval workflows. Support new functionality, integrations, and upgrades. Maintain clear documentation and ensure business continuity. Monitor reporting performance and ensure data accuracy. Provide technical and functional support across Core HR, Self Service, Absence Management, and UK Payroll. Manage system configuration, patching, release cycles, and change control. Review Oracle quarterly releases and coordinate testing. Administer the Oracle SAAS portal and oversee performance. More ❯
A global manufacturing organisation are looking for a Dynamics 365 analyst to provide ongoing support following a recent system implementation. The successful candidate will be expected to provide ongoing support primarily in the F&O modules of D365 as the system beds in. Some sites have gone live more recently, so there will be an expectation to … project with a highly regarded international business. This role will require 3 days per week on site in Bath. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit JBRP1 More ❯
A global manufacturing organisation are looking for a Dynamics 365 analyst to provide ongoing support following a recent system implementation. The successful candidate will be expected to provide ongoing support primarily in the F&O modules of D365 as the system beds in. Some sites have gone live more recently, so there will be an expectation to … project with a highly regarded international business. This role will require 3 days per week on site in Bath. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit https More ❯
Edinburgh, Slateford, City of Edinburgh, United Kingdom
Expert Employment
Joining our team will provide valuable exposure to a wide range of technologies, enabling professional and personal growth. Key Responsibilities Deliver exceptional 1st Line support by communicating clearly and accurately with staff. Set up computer hardware and install required software. Escalate support incidents when first-time fix is not possible within a reasonable time. Achieve agreed customer service … levels. Provide technical support and fault diagnosis. Communicate effectively with colleagues and external suppliers. Required Knowledge and Experience Excellent telephone manner and communication skills. Reliable, hardworking, and self-motivated. Organised with strong planning skills. Basic understanding of PC hardware and technology products. Proficient in Microsoft Windows and Microsoft Office. Confidence in diagnosing and resolving staff IT issues. More ❯
A global manufacturing organisation are looking for a Dynamics 365 analyst to provide ongoing support following a recent system implementation. The successful candidate will be expected to provide ongoing support primarily in the F&O modules of D365 as the system beds in. Some sites have gone live more recently, so there will be an expectation to More ❯
We are currently recruiting on behalf of a highly regarded US law firm, to assist them in their search for a new Senior Technology Support Analyst. This is a new role in their London office, to work as part of their highly collaborative team, whereby the successful applicant will be responsible for covering both first and second-line IT … support for the whole office, resolving IT issues, and documenting all activities. Responsibilities will include: Providing first- and second- line technical support to the London office. Acting as an escalation point for technical issues. Assisting the IT Manager with workload, ticketing, and the resolution of hardware and software issues. Supporting regional offices and providing off-hours support … Delivering end-of-shift reports. Managing and ensuring loaner equipment is timely available. Ensuring firm-standard laptops and mobile devices are in line with procedures. Providing user training and support for audio-visual systems and queries. Ensuring remote access and multi-factor authentication is supported. Installing and maintaining hardware and software. Mentoring the existing Technology Support Analyst. The More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Randstad Digital
Position: IT Support Specialist Location: Norwich, UK Schedule: Hybrid Work type: contract We are seeking an experienced and flexible IT Support Specialist to maintain and troubleshoot critical IT infrastructure, supporting our essential hospital services click apply for full job details More ❯
Forsyth, Georgia, United States Hybrid / WFH Options
Cook Systems International
based on experience. Hybrid The Georgia Department of Corrections (GDC) protects the public by operating secure facilities and providing opportunities for offender rehabilitation. GDC is seeking a Technical Program Analyst within the Office of Information Technology (OIT The position supports the needs of the State Offices South (Tift Campus) location as well as facilities under GDC and Georgia Correctional … for configuring and managing Google Workspace services such as Gmail, Drive, Docs, Sheets, Slides, Meet, Chat, Calendar, and more. In addition, the qualified candidate will be responsible for providing support to users and troubleshoot issues that arise with the Google Workspace environment. This position will be located at either the State Offices South location (Tift Campus) in Forsyth, GA … activities. ? Configure, deploy, and update Chromebooks, extensions and educational applications? Enforce device and user policies, including content filters, sign in restrictions, and security settings? Provide tier 1-2 technical support to teachers on Chrome OS and Google Workspace for education? Troubleshoot hardware, software and connectivity issues related to Chrome devices? Collaborate with instructional technology teams to ensure compatibility of More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
IMSERV EUROPE LIMITED
to-view online data management analysis and reporting software. PURPOSE OF THE ROLE: Provide and interrogate appropriate reports and source data to enable business targets, objectives and revenue delivery. Support the UK Delivery Manager with administrative duties. Proactively identifying performance trends to assist with target delivery. Assist with the planning and inception of new innovations. Assist UK Delivery Manager … to identify risks and opportunities for Field Operations. MAIN RESPONSIBILITIES: Deliver comprehensive analysis of reports and data to inform business decision-making and support the achievement of targets. Propose and implement improvements to existing working systems and procedures, driving continuous development. Complete ad hoc analytical tasks as assigned by the UK Delivery Manager, ensuring timely and insightful outputs. Provide … Conduct root cause analysis to identify trends and implement measures that mitigate future risks. Share skills and knowledge with colleagues to foster a supportive and knowledgeable team environment. Offer support with FDM requests to maintain operational continuity. Establish and maintain close working relationships with internal teams to ensure high-quality service delivery for IMServ customers and the achievement of More ❯
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Rubicon Computer Systems Ltd
house based in Bury St Edmunds providing ERP solutions to a number of market sectors. We are looking to expand our team and continue to provide a first-class support service to both existing and new customers. This role as a member of our Support Team would predominately be focused on our financial modules within the ERP system. … Therefore, we would require a candidate who can demonstrate a strong finance support background and possess IT skills. We can offer a hybrid (1 day minimum in the office) working model with a standard working week of 37 hours. We are looking for a proactive, self-learner with good communication skills with the ability to seamlessly liaise at all … levels from senior management to junior members. Key attributes include: - Experience with support of Accounting Packages (e.g. Sage Accounting or similar). Inclusive of; Chart of Accounts, Ledgers Bank Reconciliation, Journals and Making Tax Digital etc. Fundamental understanding of the principles for business finance, accounting best practices and statutory reporting. Provide 1 st & 2 nd Line support to More ❯
Bonhill Partners are supporting a leading asset management firm in their search for an Application Support Analyst. This role supports internal business users across multiple teams, managing production issues and defects for both internal and third-party systems. The position involves ownership and configuration of core applications, coordination with external vendors, and collaboration with internal development teams to ensure … stability and performance of critical business systems. Key Skills Provide user support, monitor system performance, and ensure smooth application operations. Experience in Snowflake, Power Platform and Azure integration Triage, investigate, and resolve technical issues related to in-house and third-party applications, integrations, and data feeds. Proficiency in Excel or SQL for data analysis The salary for the role More ❯
Bonhill Partners are supporting a leading asset management firm in their search for an Application Support Analyst. This role supports internal business users across multiple teams, managing production issues and defects for both internal and third-party systems. The position involves ownership and configuration of core applications, coordination with external vendors, and collaboration with internal development teams to ensure … stability and performance of critical business systems. Key Skills Provide user support, monitor system performance, and ensure smooth application operations. Experience in Snowflake, Power Platform and Azure integration Triage, investigate, and resolve technical issues related to in-house and third-party applications, integrations, and data feeds. Proficiency in Excel or SQL for data analysis The salary for the role More ❯
Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need More ❯
Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Robert Half
Robert Half has partnered exclusively with a not-for-profit organisation near Central Oxford to recruit an ERP Suppport Analyst on a permanent basis, paying up to £42,000 with hybrid working (2 days a week in the office). This is a great opportunity to support a meaningful business who are going through an exciting digital transformation … journey. The Role Support the Technology team in implementing a new ERP system Triage and troubleshoot ERP user queries Conduct bug fixes Continuous improvement of system processes Documentation Requirement gather Manage 3rd party relationships About You Strong functional knowledge of ERP systems Proven experience in application support (SQL Server etc) Ability to liaise with stakeholders efficiently Partner with More ❯
leading financial services client in London is seeking a talented SeniorInfrastructureSupportAnalyst to join their team. Please see below for key details. Role Overview: Provide expert-level infrastructure and technical support with a strong focus on VIP client services, whilst managing cloud operations, Microsoft 365 administration, an click apply for full job details More ❯
a diverse portfolio of commercial and residential real estate across the city. Known for delivering architecturally distinctive spaces and modern workplace environments, they operate from prime central locations and support a wide range of tenants and business functions. As they continue to invest in scalable systems and operational excellence, they’re now looking for a proactive Systems Assistant to … Configure and customise HubSpot to meet evolving business needs Manage user accounts, permissions, and security settings across SaaS platforms Collaborate with stakeholders to translate business requirements into system logic Support integrations with other tools and maintain system performance Ensure data integrity and compliance with GDPR/CCPA policies Document processes and provide training to internal teams Stay up to More ❯
a diverse portfolio of commercial and residential real estate across the city. Known for delivering architecturally distinctive spaces and modern workplace environments, they operate from prime central locations and support a wide range of tenants and business functions. As they continue to invest in scalable systems and operational excellence, they’re now looking for a proactive Systems Assistant to … Configure and customise HubSpot to meet evolving business needs Manage user accounts, permissions, and security settings across SaaS platforms Collaborate with stakeholders to translate business requirements into system logic Support integrations with other tools and maintain system performance Ensure data integrity and compliance with GDPR/CCPA policies Document processes and provide training to internal teams Stay up to More ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
Kudos Partners
Location: West of London Hybrid (1 day in office) Salary: Competitive + Benefits + Flexible Working Why Join? Hybrid working only 1 day per week in the office Established FinTech company with a collaborative, supportive culture Key role in supporting More ❯
East Grinstead, West Sussex, South East, United Kingdom Hybrid / WFH Options
Ashdown Group
This is a newly created position for a Dynamics 365 Analyst with solid integration & configuration experience to join a global leading firm based in the East Grinstead area of West Sussex. This role is paying £45,000 and offers hybrid working (3 days in the office, 2 days from home). To be considered for this position you will More ❯
Walsall, West Midlands, United Kingdom Hybrid / WFH Options
Ashdown Group
This is a newly created position for a Dynamics 365 Analyst with solid integration & configuration experience to join a global leading firm based in Walsall. This role is paying £45,000 and offers hybrid working (3 days in the office, 2 days from home). To be considered for this position you will have a good understanding and experience More ❯