We are currently recruiting for a Technology SupportAnalyst II, on a 12 month fixed term contract, to work Monday to Friday 9.30am to 5.30pm in our London office. POSITION OVERVIEW The Technology SupportAnalyst II is responsible for day-to-day PC hardware and software support. This includes imaging, installing, diagnosing, repairing, maintaining, and upgrading … priorities and possess a high level of discipline while remaining flexible. The individual will also be required to assist the Firmwide IT Service Desk by providing 1st line phone support to our customers. In addition to demonstrating considerable experience in the areas of responsibility listed above, the successful candidate will demonstrate expertise in providing prompt, professional and courteous services … candidate will be part of a weekend coverage Rota. They may also be required to work overtime during the weekdays or weekends when needed. This is an in-office support role. JOB RESPONSIBILITIES (This list is not exhaustive and may be supplemented and changed as necessary.) Good judgment in assessing user issues; intermediate troubleshooting methodology. Ability to work for More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Sopra Steria
and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance. Job Description We are seeking an experienced Application SupportAnalyst who is passionate about delivering excellent service to customers and excited to work with a range of newly developed products built on leading technologies. If you're … looking to grow your skills and be part of a collaborative, innovative team, we would love to hear from you! What will the role involve? As an Application SupportAnalyst, you will: Manage and resolve customer support tickets using a ticketing system Monitor and meet SLAs and team goals Investigate, analyse, and resolve issues raised by customers … Read, understand, and occasionally amend code to support issue resolution Communicate effectively with customers, providing updates and guidance Document technical specifications and support-related information Participate in continuous improvement initiatives and process enhancements Collaborate with a distributed team across locations Report to the team lead and management when required This role is based in our Sheffield office and More ❯
Social network you want to login/join with: We are currently recruiting for a Technology SupportAnalyst II, on a 12 month fixed term contract, to work Monday to Friday 9.30am to 5.30pm in our London office. POSITION OVERVIEW The Technology SupportAnalyst II is responsible for day-to-day PC hardware and software support. … priorities and possess a high level of discipline while remaining flexible. The individual will also be required to assist the Firmwide IT Service Desk by providing 1st line phone support to our customers. In addition to demonstrating considerable experience in the areas of responsibility listed above, the successful candidate will demonstrate expertise in providing prompt, professional and courteous services … candidate will be part of a weekend coverage Rota. They may also be required to work overtime during the weekdays or weekends when needed. This is an in-office support role. JOB RESPONSIBILITIES (This list is not exhaustive and may be supplemented and changed as necessary.) Good judgment in assessing user issues; intermediate troubleshooting methodology. Ability to work for More ❯
Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk - Desktop SupportAnalyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client-first culture, strong values, and forward-thinking approach to technology and service … delivery. In this role, you'll be the face of the IT team - providing critical desktop and remote support to internal users across multiple global locations. You'll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in … solver with a structured approach to troubleshooting Technically versatile - from Windows/macOS to mobile devices and enterprise systems A team player who works well in a hybrid global support environment Requirements: 3+ years of professional IT support experience (remote and onsite) Experience imaging Windows and macOS systems Proficiency with Active Directory, Citrix, and network troubleshooting Familiarity with More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
SEFE Energy UK
The Workplace Analyst is responsible for ensuring the efficient operation of workplace IT technologies by providing end-user support. IN SHORT The Workplace Analyst is responsible for ensuring the efficient operation of workplace IT technologies by providing end-user support, managing hardware and software installations, and performing troubleshooting and maintenance. They work with Apps Teams and Infra … Teams to resolve end-user issues and ensure all workplace devices and systems function optimally to support business operations. WHAT YOU WILL DO Incident and Problem Management: Resolve incidents and service requests related to workplace technologies within established SLAs. Service Request Management: Process end-user service requests related to workplace services, including software installations, equipment setup, access permissions, and … other support needs. Workplace Equipment & Environment Support: Support the installation, configuration, routine health checks, and decommissioning of workplace IT devices (desktop, laptop, phones, meeting room equipment, video conferencing, printers, etc.). Incident & Problem Analysis: Analyse recurring incidents or issues, conducting root cause analysis to identify underlying problems related to workplace services. Vendor & Service Desk Collaboration: Work with More ❯
job you feel best fits your skill set and experience. If our team feels you are better suited for another role, we will reach out about the alternate opportunity. SupportAnalyst - Integration & Deployment Management London, Montreal Team: Integration Projects Department: Production Control Group (PCG) Position Overview: The Integration Projects team plays a crucial role in the analysis, planning More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Citi
Applications Support Lead Analyst (Automation) Applications Support Lead Analyst (Automation) Citi Belfast, United Kingdom Apply now Posted 12 days ago Permanent Competitive The Applications Support Technology Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the … technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing … and management teams to ensure appropriate integration of functions to meet goals. Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements Considers the implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options. Acts as advisor or More ❯
implementation of a new canning line and several other strategic projects. What will I be doing? We're continuing to invest in our business systems and digital capabilities to support our growth and operational excellence. We're looking for a proactive Application Developer & ERP SupportAnalyst to help us evolve our systems and support our users. … technical documentation, test plans, and operational user guides for the developmental changes made. Collaborating closely with colleagues across departments to deliver robust, user-focused solutions. Participating in the IT support rota, with an onsite presence required. This is a collaborative role based in our open-plan office, where teamwork, communication, and knowledge sharing are key to our success. Joining … the out-of-core hours support rota. What are we looking for? What essential skills do I need? Understanding of ERP systems and their role in business operations. SQL and relational database knowledge. Excellent teamwork and communication skills. Desirable Skills: Experience with Microsoft Dynamics NAV and/or Dynamics 365 Business Central. Familiarity with source control tools (e.g., Git More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
CMS UK
Join to apply for the Legal Tech SupportAnalyst role at CMS UK Continue with Google Continue with Google Join to apply for the Legal Tech SupportAnalyst role at CMS UK Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google … Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google CMS is looking for a Legal Tech SupportAnalyst to join our growing team. About Us CMS is a Future Facing firm with more than 80 offices in over 45 countries and 5,800+ lawyers worldwide. … emerging technologies such as generative AI and readily embrace the possibilities it opens up for developing new and better ways of working. Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive. About The Role The Legal Tech SupportAnalyst role is an entry-level position More ❯
Innovative Systems, one of the world's most trusted providers of best-of-breed data quality and compliance solutions is looking for a ApplicationSupport Analyst (Software SupportAnalyst)to join our fast growing Customer Success team in London, UK. You will gain satisfaction knowing that you are utilizing your language skills as well as your interpersonal and … our clients in over 60 countries to identify potential money laundering and terrorist financing threats - helping to keep us all - a bit safer. What you will be doing Application Support Analysts regularly use problem-solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to providesuperior assistance and issue resolution to … skills Excellent verbal and written communication skills in English p roficiency of the Englishlanguage at a native or business level Willingness to be on call after hours in customer support rotation (very minimal) It's a plus if you have Programming with at least one programming language such as C, C++,C#, .Net, Java, JavaScript, HTML, XML Knowledge of More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
11037 Citibank, N.A. United Kingdom
Social network you want to login/join with: Application Support Senior Analyst – Commodities Markets - VP, Belfast col-narrow-left Client: 11037 Citibank, N.A. United Kingdom Location: Belfast, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 728d6e0b477d Job Views: 3 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: Are you … of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The Commodities Support team is a well-established team with regional coverage in Singapore, India, London, Belfast and Houston. The team primarily covers regional application Support to the Commodities trading business … ensuring the availability and efficiency of the trading applications used by all partner functions. What you’ll do: Work within the Global Commodities Production team to provide stability and support to the Commodities trading business (Trading, Operations, Middle Office, Downstream partners) . Deliver efficiency and stability through automation, failover testing and incident and problem management lifecycles. Use Site Reliability More ❯
Must have • Qualifications/training and professional development • Relevant Degree, IT Qualification – MCP or MCSE Windows 2003 – 2012 • HND or HNC in a relevant discipline • Significant involvement in the support of Microsoft server products, data communications and networking technologies (LAN, x400, TCP/IP, RS-232) and printer functions • Previous experience of implementing and supporting multi-user applications using More ❯
clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for … facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to … environments, focusing on stability, quality and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology management in a timely manner. More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
eFinancialCareers
career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Global Reconciliation Support Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services … that enable growth and economic progress. Team/Role Overview Working as an Apps Sup Intermediate Analyst, you will play an integral role in running and maintaining the production environment for reconciliation applications so that the our Operations and Risk & Control users can confidently service their clients. The role sits within the Data Engineering Production Management team, which aims … and delivering world-class Client experience and enabling growth via scalability. You will be working closely with colleagues in APAC, EMEA and NAM to ensure perfect 24/7 support of our franchise critical applications. In addition, you will also partner with Level 1 Support teams, Application Technology Development teams, Infrastructure teams and the Business Product owners. What More ❯
Join to apply for the Senior Application SupportAnalyst role at LSEG (London Stock Exchange Group) 2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated … or DevOps. Ability to work both independently and in teams. OUR VALUES AND CULTURE: We value integrity, partnership, excellence, and change. Our culture emphasizes diversity, innovation, and sustainability. We support our employees' growth and foster an inclusive environment where everyone can thrive. ADDITIONAL INFORMATION: We offer comprehensive benefits, including healthcare, retirement plans, volunteering days, and wellbeing initiatives. We are More ❯
Social network you want to login/join with: UTA seeks a SupportAnalyst to join our growing team in our London office. Our ideal candidate will have a desire to learn and expand their technical knowledge through working with our customers and our senior technical resources. The successful candidate will enjoy and have experience supporting systems and … users both in person and through remote technologies. Strong organizational and communication skills are required. What You Will Do Provide support for on-site AV systems including Zoom Rooms, screenings, and general conference room setup Field incoming help requests from end users via both telephone and e-mail in a courteous manner Support users with technical issues primarily … over the phone using remote support technologies In the event that a user’s problem is unable to be resolved remotely, you'll dispatch team members for on-site assistance Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue Record, track, and document the help desk request problem-solving process More ❯
Norwich, England, United Kingdom Hybrid / WFH Options
Venesky Brown
Venesky-Brown’s client, a public sector organisation in Norwich, is currently looking to recruit a Technical SupportAnalyst for an initial 3 month contract with potential to extend on a rate of £19.78/hour PAYE – working 37.5 hours per week. This role will be hybrid working. Responsibilities: - Provide advice and guidance on technical matters, supervise the … other Technical Support Analysts - Perform work which requires the application of a significant range of fundamental principles in a variety of contexts - Take a structured and effective approach to own work and demonstrates leadership potential - Able to analyse, diagnose, design, plan, execute and evaluate work to time, cost and quality targets, exhibiting thorough familiarity with available methods, procedures, tools … data from PPA Oracle database on a monthly basis - Issue escalation for both internal and third-party applications such as A&E, Maternity, Purchasing systems. - Provide third line technical support for the onsite helpdesk - Onsite management of Citrix Service Farm - Ensure that all tasks and procedures are carried out effectively and efficiently to agreed levels of service or specific More ❯
mission to bring joy to life through the power of play . The purpose of the role is to act as TM1/IBM Planning Analytics SME and provide support on TM1 instances globally. This role will administer, maintain and develop the current systems using best practices and provide BAU support to end users. This role will also … use of the system. As the Finance Systems Lead, you will also develop a close working relationship with the Project Team implementing the new Global ERP system, providing system support, advice, testing and integration into the business as usual environment. Further, as the subject matter expert, and acting as the project lead for the new corporate reporting cube development … on role and the successful candidate will need to roll up their sleeves to ensure deliverables and timetables are meet. Job description: What You'll Do System Administration, Development & Support Core technical lead in the development and maintenance of the TM1 toolset for all Finance models and reporting. Develop TM1 cubes, rules, turbo integrator processes, working through the entire More ❯
for the + business community. Please do not contact the recruiter directly. The purpose of the role is to act as TM1/IBM Planning Analytics SME and provide support on TM1 instances globally. This role will administer, maintain and develop the current systems using best practices and provide BAU support to end users. This role will also … use of the system. As the Finance Systems Lead, you will also develop a close working relationship with the Project Team implementing the new Global ERP system, providing system support, advice, testing and integration into the business as usual environment. Further, as the subject matter expert, and acting as the project lead for the new corporate reporting cube development … your hands-on role and the successful candidate will need to roll up their sleeves to ensure deliverables and timetables are meet. What You'll Do System Administration, Development & Support Core technical lead in the development and maintenance of the TM1 toolset for all Finance models and reporting. Develop TM1 cubes, rules, turbo integrator processes, working through the entire More ❯
London, England, United Kingdom Hybrid / WFH Options
Octopus Group
great, but we’re understandably biased. Click here to explore Life at Octopus. About the Role What’s in it for you? This position is within our Production Systems Support function which manages our customer facing live services including Octopus Online (our customer portal), our corporate websites, our CRM systems and our core portfolio management systems. We are currently … employ and optimise your skills in a recognised market leader in financial services. The team: Octopus Labs use the latest technology to build state of the art systems to support our business processes. Our team are constantly looking for new technologies, and people at all levels of the function are encouraged and expected to contribute with ideas on how … We embrace diversity and have people from a wide range of backgrounds working both in the UK and from countries around the world. What will you be doing? Daily support and maintenance of production applications. Managing service requests assigned to the ticket queue, ensuring major incidents are prioritised and dealt with within SLA. Monitoring application performance and stability. Collaborating More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
Involved Solutions
Job title : IT SupportAnalyst Location : Coventry - Hybrid 3 days a week in Coventry, 1 Day remote, 1 Day in London - Travel cost for the London trip will be covered Working hours : 8:30am to 5:00pm or 9 - 5:30 Salary: £30,000 - £37,000We are working with a Managed Service Provider who are looking for an … IT SupportAnalyst to support their clients with a mixture of BAU and project work. The successful IT SupportAnalyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.In addition to this, the IT SupportAnalyst will become part of a social and supportive team. They … are seeking someone who is a quick learner, passionate about IT and has the desire to learn. The IT SupportAnalyst will be providing face to face and remote support to the Managed Service Provider client in Coventry for the 3 days they are onsite, for the other 2 days, they will be required to supportMore ❯
Technical SupportAnalyst - London - Permanent - £50,000 per annum **Onsite role 5 days per week in the office** A fantastic opportunity has arisen for an Technical SupportAnalyst to join our London based global law firm on a permanent basis. Key Responsibilities Provide end-user support for firm-approved applications including Microsoft Office, Outlook, Adobe … Acrobat, iManage, Litera ChangePro, InTapp Time, and BigHand Support remote computing solutions (VPN, VMware) and assist with videoconferencing across internal and external locations Configure, install, and maintain software, PCs, laptops, printers, and networking hardware Maintain accurate hardware inventory and coordinate equipment relocation Work collaboratively with other Technology team members on installations, upgrades, training, and documentation What You Bring A … skills and confidence working with all levels of the firm In-depth knowledge of standard software applications and hardware components Experience working within a law firm is essential Technical SupportAnalyst - London - Permanent - £50,000 per annum More ❯
Technical SupportAnalyst - London - Permanent - £50,000 per annum **Onsite role 5 days per week in the office** A fantastic opportunity has arisen for an Technical SupportAnalyst to join our London based global law firm on a permanent basis. Key Responsibilities Provide end-user support for firm-approved applications including Microsoft Office, Outlook, Adobe … Acrobat, iManage, Litera ChangePro, InTapp Time, and BigHand Support remote computing solutions (VPN, VMware) and assist with videoconferencing across internal and external locations Configure, install, and maintain software, PCs, laptops, printers, and networking hardware Maintain accurate hardware inventory and coordinate equipment relocation Work collaboratively with other Technology team members on installations, upgrades, training, and documentation What You Bring A … skills and confidence working with all levels of the firm In-depth knowledge of standard software applications and hardware components Experience working within a law firm is essential Technical SupportAnalyst - London - Permanent - £50,000 per annum More ❯
Role: IT Application SupportAnalyst, Contract Location: Leicester (4 days a week onsite) Rate: £250pd - £300pd (Inside IR35) Duration: 6-month initial term The Contract: We are recruiting an Application SupportAnalyst for an iconic UK brand, to provide 2nd line support on various business applications. This multi-£bn turnover business are going through a More ❯
Bath, England, United Kingdom Hybrid / WFH Options
DGH Recruitment
pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from DGH Recruitment Power Platform SupportAnalyst – Newcastle – Hybrid working two to three days a week in office My global client within the legal sector is seeking an experienced SupportAnalyst with … commercial experience with Power Platform. This role will support a new team made up of Developers, Analysts, Solution Architects, and Product Owners with 1st line support as my client continues their implementation of Power Platform throughout the business. You will work closely with the team to solve Microsoft Service technical problems as solutions are created for clients. This … is an excellent opportunity for someone seeking to further their career within Power Platform, with potential for future progression within this team. Skills and experience required Previous SupportAnalyst experience within an IT function Some commercial experience with Power Platform Microsoft certifications around Power Platform and Azure would be beneficial The ability to multitask and communicate effectively with More ❯