ITIL Jobs in the East of England

ITIL (Information Technology Infrastructure Library)
England > East of England

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 9 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 34 47 30
Rank change year-on-year +13 -17 -4
Permanent jobs citing ITIL 306 305 486
As % of all permanent jobs advertised in the East of England 5.00% 5.69% 7.54%
As % of the Processes & Methodologies category 6.20% 5.99% 7.94%
Number of salaries quoted 237 202 337
10th Percentile £26,000 £26,250 £28,500
25th Percentile £29,000 £32,813 £37,500
Median annual salary (50th Percentile) £37,500 £50,000 £50,000
Median % change year-on-year -25.00% - +16.96%
75th Percentile £52,500 £60,000 £60,625
90th Percentile £57,500 £67,500 £70,000
England median annual salary £48,500 £47,500 £47,500
% change year-on-year +2.11% - +5.56%

All Process and Methodology Skills
East of England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 4,934 5,096 6,118
As % of all permanent jobs advertised in the East of England 80.62% 95.02% 94.90%
Number of salaries quoted 3,705 2,213 2,677
10th Percentile £25,809 £26,904 £27,500
25th Percentile £32,500 £37,791 £36,250
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -
75th Percentile £65,000 £68,750 £65,000
90th Percentile £76,250 £83,750 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

Salary distribution for jobs citing ITIL in the East of England over the 6 months to 9 May 2024.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -12 95 £42,500 -19.05% 25
Norfolk +7 60 £45,000 +12.50% 6
Cambridgeshire +24 56 £35,000 -24.32% 23
Essex +14 50 £30,000 -29.41% 6
Bedfordshire +41 23 £32,000 -18.18% 4
Suffolk +10 22 £27,000 -21.74% 7
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 54 (17.65%) Microsoft Exchange
2 32 (10.46%) SharePoint
3 8 (2.61%) CMS
4 4 (1.31%) Exchange Server 2007
4 4 (1.31%) Exchange Server 2010
4 4 (1.31%) Exchange Server 2013
5 2 (0.65%) Skype for Business
Applications
1 38 (12.42%) Microsoft Office
2 12 (3.92%) Microsoft Excel
3 8 (2.61%) Microsoft Project
4 5 (1.63%) Spreadsheet
5 4 (1.31%) Microsoft PowerPoint
5 4 (1.31%) MS Visio
Business Applications
1 3 (0.98%) Dynamics NAV
2 2 (0.65%) Dynamics CRM
2 2 (0.65%) Primavera
3 1 (0.33%) Oracle ERP
3 1 (0.33%) Remedy ITSM
3 1 (0.33%) Salesforce CRM
3 1 (0.33%) SAP S/4HANA
Cloud Services
1 133 (43.46%) Microsoft 365
2 100 (32.68%) Azure
3 21 (6.86%) AWS
3 21 (6.86%) Entra ID
4 14 (4.58%) SaaS
5 12 (3.92%) OneDrive
6 9 (2.94%) Power Platform
7 7 (2.29%) Mimecast
8 4 (1.31%) WhatsApp
9 3 (0.98%) Apigee
9 3 (0.98%) Azure API Management
9 3 (0.98%) Azure DevOps
9 3 (0.98%) Azure Service Fabric
9 3 (0.98%) GCP
9 3 (0.98%) PaaS
9 3 (0.98%) Rubrik
10 2 (0.65%) Cloud Computing
10 2 (0.65%) IaaS
10 2 (0.65%) Nutanix
11 1 (0.33%) Snowflake
Communications & Networking
1 58 (18.95%) WAN
2 47 (15.36%) Firewall
3 45 (14.71%) LAN
4 21 (6.86%) VoIP
5 14 (4.58%) TCP/IP
5 14 (4.58%) Wi-Fi
6 13 (4.25%) DHCP
6 13 (4.25%) DNS
6 13 (4.25%) MPLS
6 13 (4.25%) SD-WAN
7 10 (3.27%) SAN
8 8 (2.61%) Intranet
8 8 (2.61%) VPN
9 6 (1.96%) Internet
10 5 (1.63%) NAS
11 4 (1.31%) BGP
12 3 (0.98%) NetScaler
12 3 (0.98%) VLAN
12 3 (0.98%) Wireless
13 2 (0.65%) Skype
Database & Business Intelligence
1 21 (6.86%) SQL Server
2 8 (2.61%) MariaDB
2 8 (2.61%) MySQL
3 7 (2.29%) Power BI
4 5 (1.63%) SQL Server Reporting Services
5 4 (1.31%) Data Lake
5 4 (1.31%) Oracle Database
5 4 (1.31%) PostgreSQL
6 3 (0.98%) Data Warehouse
7 2 (0.65%) Crystal Reports
7 2 (0.65%) Oracle Database 12c
8 1 (0.33%) Amazon RDS
8 1 (0.33%) DynamoDB
8 1 (0.33%) GIS
Development Applications
1 24 (7.84%) JIRA
2 2 (0.65%) Team Foundation Server
3 1 (0.33%) GitLab
3 1 (0.33%) Jenkins
3 1 (0.33%) Rational DOORS
General
1 175 (57.19%) Social Skills
2 78 (25.49%) Analytical Skills
3 18 (5.88%) Organisational Skills
4 16 (5.23%) Finance
5 11 (3.59%) Public Sector
5 11 (3.59%) Retail
6 8 (2.61%) Billing
6 8 (2.61%) Police
7 7 (2.29%) Agriculture
7 7 (2.29%) Manufacturing
8 6 (1.96%) Influencing Skills
8 6 (1.96%) Law
8 6 (1.96%) Presentation Skills
9 4 (1.31%) Automotive
9 4 (1.31%) French Language
9 4 (1.31%) German Language
9 4 (1.31%) Inclusion and Diversity
9 4 (1.31%) Legal
10 3 (0.98%) Pharmaceutical
11 2 (0.65%) Advertising
Job Titles
1 68 (22.22%) Analyst
2 49 (16.01%) IT Support
3 47 (15.36%) Support Engineer
4 42 (13.73%) IT Engineer
5 37 (12.09%) Service Analyst
6 36 (11.76%) Infrastructure Engineer
7 34 (11.11%) IT Support Engineer
8 32 (10.46%) Service Desk Analyst
9 27 (8.82%) Project Manager
10 26 (8.50%) 2nd Line Support
11 22 (7.19%) 2nd Line Engineer
11 22 (7.19%) Senior
12 20 (6.54%) 2nd Line Support Engineer
12 20 (6.54%) IT Manager
13 15 (4.90%) Infrastructure Manager
13 15 (4.90%) IT Analyst
13 15 (4.90%) Lead
14 14 (4.58%) Field Engineer
15 12 (3.92%) 3rd Line Engineer
15 12 (3.92%) Support Analyst
Libraries, Frameworks & Software Standards
1 4 (1.31%) Elastic Stack
2 3 (0.98%) ARM Templates
2 3 (0.98%) JSON
3 2 (0.65%) XML
4 1 (0.33%) Node.js
Miscellaneous
1 33 (10.78%) Data Centre
2 25 (8.17%) Driving Licence
3 16 (5.23%) Management Information System
4 14 (4.58%) Self-Motivation
5 10 (3.27%) EPoS
6 8 (2.61%) NHS
6 8 (2.61%) Operational Technology
7 6 (1.96%) Smartphone
8 4 (1.31%) Fat Client
8 4 (1.31%) iPad
8 4 (1.31%) Onboarding
8 4 (1.31%) Thin Client
8 4 (1.31%) Virtual Team
9 3 (0.98%) CMDB
9 3 (0.98%) Enterprise Software
9 3 (0.98%) Hybrid Cloud
10 2 (0.65%) e-Learning
10 2 (0.65%) Greenfield Project
10 2 (0.65%) IoT
10 2 (0.65%) Team-Oriented Environment
Operating Systems
1 138 (45.10%) Windows
2 70 (22.88%) Windows Server
3 38 (12.42%) Windows 10
4 22 (7.19%) Android
4 22 (7.19%) Linux
5 18 (5.88%) Windows Server 2016
6 8 (2.61%) Windows Server 2008
6 8 (2.61%) Windows Server 2012
7 7 (2.29%) Windows Server 2019
8 6 (1.96%) Apple iOS
8 6 (1.96%) Windows Server 2003
9 4 (1.31%) Debian
9 4 (1.31%) VMS
9 4 (1.31%) Windows 2000
9 4 (1.31%) Windows 7
9 4 (1.31%) Windows NT
9 4 (1.31%) Windows XP
10 3 (0.98%) Mac OS
11 2 (0.65%) Red Hat Enterprise Linux
11 2 (0.65%) Unix
Processes & Methodologies
1 94 (30.72%) Problem-Solving
2 64 (20.92%) Customer Service
3 52 (16.99%) ITSM
4 48 (15.69%) Project Management
4 48 (15.69%) Service Management
5 41 (13.40%) Agile
5 41 (13.40%) Infrastructure Engineering
6 38 (12.42%) Project Delivery
7 37 (12.09%) Service Delivery
8 36 (11.76%) PRINCE2
9 33 (10.78%) Stakeholder Management
10 30 (9.80%) Incident Management
11 29 (9.48%) Change Management
12 25 (8.17%) Continuous Improvement
12 25 (8.17%) Time Management
13 22 (7.19%) Service Design
14 21 (6.86%) Cybersecurity
14 21 (6.86%) Disaster Recovery
15 19 (6.21%) Root Cause Analysis
16 18 (5.88%) Statistics
Programming Languages
1 23 (7.52%) SQL
2 10 (3.27%) PowerShell
3 6 (1.96%) PL/SQL
4 5 (1.63%) T-SQL
5 2 (0.65%) C
6 1 (0.33%) Data Analysis Expressions
6 1 (0.33%) Java
6 1 (0.33%) Python
Qualifications
1 56 (18.30%) Degree
2 43 (14.05%) Microsoft Certification
3 22 (7.19%) ITIL Certification
4 21 (6.86%) CCNA
4 21 (6.86%) Cisco Certification
5 20 (6.54%) Security Cleared
6 17 (5.56%) MCSE
7 12 (3.92%) A+ Certification
8 11 (3.59%) BPSS Clearance
9 10 (3.27%) Network+ Certification
10 9 (2.94%) DBS Check
10 9 (2.94%) SC Cleared
11 8 (2.61%) CompTIA Security+
11 8 (2.61%) PRINCE2 Certification
12 6 (1.96%) HND
12 6 (1.96%) MCP
12 6 (1.96%) PRINCE2 Practitioner
12 6 (1.96%) VMware Certified Professional (VCP)
13 5 (1.63%) Azure Certification
14 4 (1.31%) CISSP
Quality Assurance & Compliance
1 33 (10.78%) SLA
2 9 (2.94%) Data Quality
3 6 (1.96%) GDPR
3 6 (1.96%) QA
4 5 (1.63%) Cyber Essentials
4 5 (1.63%) ISO/IEC 27001
5 4 (1.31%) COBIT
5 4 (1.31%) PCI DSS
6 2 (0.65%) GRC
6 2 (0.65%) ISO/IEC 20000
7 1 (0.33%) California Consumer Privacy Act
7 1 (0.33%) HIPAA
7 1 (0.33%) SOC 2
System Software
1 97 (31.70%) Active Directory
2 47 (15.36%) Hyper-V
3 40 (13.07%) VMware Infrastructure
4 11 (3.59%) vSphere
5 5 (1.63%) Virtual Desktop
6 4 (1.31%) Docker
7 3 (0.98%) Firmware
7 3 (0.98%) Terminal Services
Systems Management
1 31 (10.13%) Microsoft Intune
2 12 (3.92%) SCCM
3 6 (1.96%) SCOM
3 6 (1.96%) SmoothWall
3 6 (1.96%) WSUS
4 4 (1.31%) Jamf Pro
4 4 (1.31%) Kubernetes
4 4 (1.31%) Terraform
5 3 (0.98%) Ansible
5 3 (0.98%) HAProxy
6 2 (0.65%) Aspera SmartTrack
6 2 (0.65%) Autotask
6 2 (0.65%) NetCrunch
6 2 (0.65%) Single Sign-On
Vendors
1 179 (58.50%) Microsoft
2 51 (16.67%) VMware
3 33 (10.78%) HP
4 24 (7.84%) Meraki
5 16 (5.23%) Cisco
6 14 (4.58%) Veeam
7 13 (4.25%) Apple
8 11 (3.59%) IBM
8 11 (3.59%) ServiceNow
9 10 (3.27%) Citrix
9 10 (3.27%) Dell
10 9 (2.94%) WatchGuard
11 8 (2.61%) Oracle
11 8 (2.61%) Sophos
12 7 (2.29%) NetApp
13 4 (1.31%) Computacenter
13 4 (1.31%) ConnectWise
13 4 (1.31%) Databricks
13 4 (1.31%) Red Hat
14 3 (0.98%) Snow