The first table below looks at the demand for the Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Support Manager
Rank 496 491 480
Rank change year-on-year
-5 -11
Permanent jobs requiring a Support Manager 483 443 478
As % of all permanent IT jobs located in the UK 0.41% 0.41% 0.41%
As % of the Job Titles category 0.44% 0.43% 0.43%
Number of salaries quoted 408 360 408
Average salary £51,500 £47,500 £50,000
Average salary % change year-on-year
+8.42% -5.00%
90% offered a salary of more than £32,500 £34,000 £32,500
10% offered a salary of more than £72,500 £78,400 £86,250
UK excluding London average salary £50,000 £43,500 £42,500
% change year-on-year
+14.94% +2.35%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
110530 102537 112239
As % of all permanent IT jobs located in the UK 94.42% 94.28% 95.11%
Number of salaries quoted 90232 84940 96167
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager within the UK.

Support Manager Salary Trend in the UK

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager over the 3 months to 28 July 2014 within the UK.

Support Manager Salary Histogram in the UK

Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the UK over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 451 £52,500 +10.52% 62
London -31 195 £55,000 -8.33% 26
South East -8 79 £50,000 +11.11% 17
City of London +10 75 £55,000 -13.72% 13
East of England +7 42 £38,500 -14.44% 2
East Midlands -5 37 £57,500 +35.29% 2
North West -7 29 £55,000 +15.78% 2
West Midlands -32 29 £55,000 +25.00% 8
Hertfordshire +7 23 £35,000 -30.00%
South West -5 22 £47,500 +15.15% 4
Scotland +3 19 £50,000 +7.52%
Leicestershire -12 18 £62,500 +47.05%
Manchester -18 18 £54,000 +13.68% 1
Berkshire +20 17 £50,000 +10.49% 1
Buckinghamshire -12 17 £38,750 -0.64% 5
Hampshire +3 16 £45,000 +5.88% 2
Yorkshire -42 16 £36,500 -2.66% 1
Nottinghamshire +14 15 £50,000 +11.11%
Nottingham +14 15 £50,000 +11.11%
Leicester +6 12 £60,000 +33.33%
Birmingham -6 12 £65,000 -7.14% 4
South Yorkshire -8 10 £31,750 -27.01%
Surrey -17 10 £37,500 -14.28% 2
Stevenage - 10 £32,500 -
Essex -4 9 £55,000 -15.38% 1
Edinburgh -5 9 £57,500 +8.49%
Milton Keynes -11 9 - - 3
Reading -2 8 £40,000 +6.66%
Glasgow -9 8 £50,000 +33.33%
Somerset -15 8 £50,000 +50.94%

Support Manager
Top 30 Related IT Skills

For the 6 months to 28 July 2014, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 350 (37.55%) ITIL
2 266 (28.54%) Finance
3 220 (23.61%) Windows
4 176 (18.88%) SLA
5 173 (18.56%) SQL
6 169 (18.13%) Microsoft
7 157 (16.85%) Service Delivery
8 124 (13.30%) Project Management
9 106 (11.37%) SQL Server
10 105 (11.27%) Active Directory
11 104 (11.16%) Oracle
12 100 (10.73%) MS Excel
13 99 (10.62%) Degree
14 88 (9.44%) Service Management
15 87 (9.33%) VMware
16 71 (7.62%) Incident Management
17 70 (7.51%) Continuous Improvement
18 68 (7.30%) MS Office
19 66 (7.08%) Retail
20 60 (6.44%) Telecoms
21 59 (6.33%) Change Management
21 59 (6.33%) CRM
22 57 (6.12%) ITIL Certification
23 56 (6.01%) Windows Server 2008
24 55 (5.90%) MS Exchange
25 54 (5.79%) .NET
26 52 (5.58%) Problem Management
27 51 (5.47%) Java
27 51 (5.47%) Linux
28 50 (5.36%) PRINCE2

Support Manager
Top Related IT Skills by Category

For the 6 months to 28 July 2014, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 55 (5.90%) MS Exchange
2 37 (3.97%) IIS
3 29 (3.11%) SharePoint
4 17 (1.82%) Apache
5 13 (1.39%) CMS
6 10 (1.07%) Tomcat
7 9 (0.97%) Lync
7 9 (0.97%) SharePoint 2010
7 9 (0.97%) Alfresco
8 8 (0.86%) BizTalk Server
8 8 (0.86%) Blackberry Enterprise Server
9 6 (0.64%) WebSphere
9 6 (0.64%) Oracle Workflow
9 6 (0.64%) IBM Notes
9 6 (0.64%) Documentum
9 6 (0.64%) Exchange Server 2010
10 5 (0.54%) Exchange Server 2007
10 5 (0.54%) WebLogic
11 4 (0.43%) Exchange Server 2003
11 4 (0.43%) Exchange Server 2013
Applications
1 100 (10.73%) MS Excel
2 68 (7.30%) MS Office
3 16 (1.72%) MS PowerPoint
4 9 (0.97%) SPSS
5 3 (0.32%) MS Project
6 1 (0.11%) MS Visio
Business Applications
1 33 (3.54%) Oracle EBS
2 32 (3.43%) Oracle EBS R12
3 29 (3.11%) Dynamics CRM
4 23 (2.47%) Oracle Financials
5 22 (2.36%) Oracle General Ledger
5 22 (2.36%) Oracle iProcurement
5 22 (2.36%) Oracle Payables
5 22 (2.36%) Oracle Receivables
5 22 (2.36%) Oracle Assets
6 20 (2.15%) Oracle Applications
7 19 (2.04%) Oracle Cash Management
8 12 (1.29%) SAP CO
8 12 (1.29%) SAP FI/CO
8 12 (1.29%) SAP FI
9 9 (0.97%) Oracle Procure-to-Pay
10 7 (0.75%) Dynamics AX
11 5 (0.54%) Remedy ITSM
12 4 (0.43%) HFM
12 4 (0.43%) LatentZero
12 4 (0.43%) IntelliMatch
Cloud Services
1 18 (1.93%) SaaS
2 12 (1.29%) Office 365
3 11 (1.18%) PaaS
4 10 (1.07%) Microsoft Azure
5 9 (0.97%) IaaS
6 1 (0.11%) Force.com
Communications & Networking
1 43 (4.61%) Firewall
2 39 (4.18%) TCP/IP
2 39 (4.18%) WAN
3 35 (3.76%) SAN
4 27 (2.90%) DHCP
5 26 (2.79%) LAN
6 24 (2.58%) DNS
7 20 (2.15%) VoIP
8 19 (2.04%) Internet
9 17 (1.82%) VPN
9 17 (1.82%) Wireless
10 15 (1.61%) Intranet
11 14 (1.50%) NAS
12 13 (1.39%) VLAN
13 11 (1.18%) Network Security
14 9 (0.97%) Broadband
15 7 (0.75%) H.323
15 7 (0.75%) RTP
15 7 (0.75%) Wireshark
16 6 (0.64%) HTTP
Database & Business Intelligence
1 106 (11.37%) SQL Server
2 34 (3.65%) SQL Server 2008
3 28 (3.00%) Relational Database
4 19 (2.04%) SQL Server 2005
5 18 (1.93%) MySQL
5 18 (1.93%) Oracle Database
6 15 (1.61%) SAP BW
7 12 (1.29%) BusinessObjects
8 11 (1.18%) Oracle Reports
9 8 (0.86%) SQL Server Reporting Services
9 8 (0.86%) MS Access
9 8 (0.86%) RDBMS
9 8 (0.86%) Oracle Database 11g
10 7 (0.75%) DB2
11 6 (0.64%) Crystal Reports
11 6 (0.64%) Oracle Database 10g
11 6 (0.64%) Data Warehouse
12 4 (0.43%) Essbase
13 3 (0.32%) Oracle BI EE
13 3 (0.32%) Oracle BI Publisher
Development Applications
1 11 (1.18%) Toad
2 4 (0.43%) Oracle Forms
3 2 (0.21%) Subversion
3 2 (0.21%) Visual Studio
3 2 (0.21%) VSS/SourceSafe
3 2 (0.21%) Git (software)
4 1 (0.11%) Oracle APEX
4 1 (0.11%) PVCS
4 1 (0.11%) JIRA
General
1 266 (28.54%) Finance
2 66 (7.08%) Retail
3 60 (6.44%) Telecoms
4 47 (5.04%) Banking
5 35 (3.76%) Back Office
6 29 (3.11%) Advertising
6 29 (3.11%) Front Office
7 21 (2.25%) Marketing
8 17 (1.82%) Manufacturing
8 17 (1.82%) Billing
9 16 (1.72%) Legal
10 15 (1.61%) Law
11 14 (1.50%) Investment Banking
12 8 (0.86%) Publishing
12 8 (0.86%) Financial Institution
13 5 (0.54%) Electronics
14 4 (0.43%) French Language
14 4 (0.43%) German Language
14 4 (0.43%) Pharmaceutical
15 3 (0.32%) Italian Language
Libraries, Frameworks & Software Standards
1 54 (5.79%) .NET
2 38 (4.08%) HTML
3 25 (2.68%) CSS
4 20 (2.15%) XML
5 10 (1.07%) J2EE
6 7 (0.75%) LAMP
7 6 (0.64%) Ajax
7 6 (0.64%) WinForms
7 6 (0.64%) ASP.NET
7 6 (0.64%) Middleware
8 5 (0.54%) Web Services
9 3 (0.32%) Oracle Fusion
9 3 (0.32%) JSP
9 3 (0.32%) SOAP
10 2 (0.21%) FIX Protocol
10 2 (0.21%) Application Packaging
10 2 (0.21%) DHTML
10 2 (0.21%) XSLT
10 2 (0.21%) Flash
11 1 (0.11%) RichFaces
Miscellaneous
1 37 (3.97%) Management Information System
2 23 (2.47%) Foreign Exchange (FX)
3 22 (2.36%) Blackberry
4 19 (2.04%) Enterprise Software
5 16 (1.72%) Computer Science
6 15 (1.61%) NHS
6 15 (1.61%) Derivative
7 14 (1.50%) Fixed Income
7 14 (1.50%) Open Source
8 12 (1.29%) Equities
9 11 (1.18%) Hedge funds
9 11 (1.18%) Statistics
10 10 (1.07%) Mobile App
11 9 (0.97%) Video Conferencing
12 8 (0.86%) E-Learning
12 8 (0.86%) EPoS
13 5 (0.54%) Learning Management System
13 5 (0.54%) DTV
13 5 (0.54%) PACS
13 5 (0.54%) Interest Rate Derivative
Operating Systems
1 220 (23.61%) Windows
2 56 (6.01%) Windows Server 2008
3 51 (5.47%) Linux
4 47 (5.04%) UNIX
5 45 (4.83%) Windows Server 2003
6 32 (3.43%) Windows XP
7 27 (2.90%) Windows 7
8 24 (2.58%) Windows Server 2012
9 11 (1.18%) HPUX
10 10 (1.07%) AIX
10 10 (1.07%) Windows 8
11 9 (0.97%) Solaris
12 8 (0.86%) Android
13 7 (0.75%) Fedora
14 6 (0.64%) Windows Vista
14 6 (0.64%) Apple iOS
15 5 (0.54%) Mac OS X
16 4 (0.43%) Red Hat Enterprise Linux
16 4 (0.43%) Mac OS
17 1 (0.11%) Windows 2000 Server
Processes & Methodologies
1 350 (37.55%) ITIL
2 157 (16.85%) Service Delivery
3 124 (13.30%) Project Management
4 88 (9.44%) Service Management
5 71 (7.62%) Incident Management
6 70 (7.51%) Continuous Improvement
7 59 (6.33%) Change Management
7 59 (6.33%) CRM
8 52 (5.58%) Problem Management
9 50 (5.36%) PRINCE2
10 46 (4.94%) Performance Management
11 39 (4.18%) Risk Management
12 34 (3.65%) ITSM
13 33 (3.54%) Root Cause Analysis
13 33 (3.54%) Stakeholder Management
13 33 (3.54%) Disaster Recovery
14 30 (3.22%) Supplier Management
15 29 (3.11%) Configuration Management
16 28 (3.00%) Business Continuity
16 28 (3.00%) Release Management
Programming Languages
1 173 (18.56%) SQL
2 51 (5.47%) Java
3 29 (3.11%) C#
4 24 (2.58%) T-SQL
5 16 (1.72%) JavaScript
6 14 (1.50%) PHP
6 14 (1.50%) VBA
7 13 (1.39%) Perl
7 13 (1.39%) C
8 9 (0.97%) VB
9 8 (0.86%) PL/SQL
10 7 (0.75%) Bash Shell
10 7 (0.75%) Shell Script
11 6 (0.64%) PHP5
12 5 (0.54%) ABAP
13 4 (0.43%) C++
13 4 (0.43%) COBOL
14 3 (0.32%) PowerShell
14 3 (0.32%) Python
14 3 (0.32%) VBScript
Qualifications
1 99 (10.62%) Degree
2 57 (6.12%) ITIL Certification
3 42 (4.51%) Microsoft Certification
4 23 (2.47%) Security Cleared
5 21 (2.25%) MCP
6 19 (2.04%) MCSE
7 18 (1.93%) Cisco Certification
8 14 (1.50%) CCNA
9 11 (1.18%) MCITP
10 9 (0.97%) VMware Certified Professional (VCP)
11 7 (0.75%) ACCA
12 6 (0.64%) MCTS
12 6 (0.64%) MCSA
13 5 (0.54%) SC Cleared
13 5 (0.54%) ISEB
14 4 (0.43%) MCDBA
14 4 (0.43%) ITIL Foundation Certificate
14 4 (0.43%) Chartered Engineer
15 3 (0.32%) CIMA
15 3 (0.32%) PMP
Quality Assurance & Compliance
1 176 (18.88%) SLA
2 38 (4.08%) QA
3 10 (1.07%) ISO/IEC 27001
4 3 (0.32%) PCI DSS
4 3 (0.32%) COBIT
5 2 (0.21%) ISO 9000
6 1 (0.11%) HL7
6 1 (0.11%) DICOM
6 1 (0.11%) Sarbanes-Oxley
6 1 (0.11%) ISO 9001
System Software
1 105 (11.27%) Active Directory
2 36 (3.86%) VMware Infrastructure
3 24 (2.58%) Hyper-V
4 6 (0.64%) XenApp
5 5 (0.54%) XenDesktop
5 5 (0.54%) VMware ESX
6 4 (0.43%) vSphere
7 3 (0.32%) qmail
7 3 (0.32%) Postfix
7 3 (0.32%) Sendmail
7 3 (0.32%) Citrix Presentation Server
7 3 (0.32%) ISA Server
7 3 (0.32%) Microsoft App-V
7 3 (0.32%) Squid
8 2 (0.21%) vCloud
9 1 (0.11%) XenServer
9 1 (0.11%) Forefront TMG
9 1 (0.11%) Terminal Services
9 1 (0.11%) Tivoli Workload Scheduler
9 1 (0.11%) Microsoft Virtual Server
Systems Management
1 16 (1.72%) SCCM
2 4 (0.43%) Control-M
2 4 (0.43%) SCOM
3 3 (0.32%) Backup Exec
3 3 (0.32%) WSUS
4 2 (0.21%) Cisco UCCX
5 1 (0.11%) HP Quality Center
5 1 (0.11%) EMC NetWorker
5 1 (0.11%) Tivoli
5 1 (0.11%) Tivoli Storage Manager
5 1 (0.11%) Foglight
5 1 (0.11%) NetBackup
Vendors
1 169 (18.13%) Microsoft
2 104 (11.16%) Oracle
3 87 (9.33%) VMware
4 50 (5.36%) SAP
5 49 (5.26%) Cisco
6 38 (4.08%) Citrix
7 20 (2.15%) Salesforce.com
8 15 (1.61%) Apple
8 15 (1.61%) Northgate
9 14 (1.50%) Business Objects
10 13 (1.39%) ServiceNow
10 13 (1.39%) HP
11 11 (1.18%) Capita
12 10 (1.07%) Sybase
12 10 (1.07%) Murex
12 10 (1.07%) Sun
12 10 (1.07%) Avaya
13 8 (0.86%) Red Hat
14 7 (0.75%) thinkFolio
14 7 (0.75%) Reuters
Central London / West End
Parallel Consulting
Salary: £40000 - £45000 per annum
Posted: 14 hours ago
City, London
Edison Hill Ltd
Salary: From £32,000 to £40,000 per annum plus benefits.
Posted: 14 hours ago
London
Certes Computing Ltd
Salary: £50000 - £60000 per annum
Posted: 15 hours ago
Abingdon, Oxfordshire
Timothy James Consulting Ltd
Salary: £45000 - £55000 per annum
Posted: 16 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £38000 per annum + Bonus + Benefits
Posted: 16 hours ago
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £40000.00 per annum
Posted: Yesterday
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £30000 Per Annum
Posted: 3 days ago
Brentwood, Essex
Logic Engagements Ltd
Salary: £70000 - £80000 per annum + Pension, Bonus, Private Health
Posted: 3 days ago
Gloucestershire
Sanderson
Salary: £50000.00 - £55000.00 per annum + benefits
Posted: 3 days ago
Wrexham, Clwyd
Searchability.co.uk
Salary: £18000 - £24000 per annum
Posted: 3 days ago
Oxford, Oxfordshire
Oxford University Press
Salary: Salary: Depending on skills and experience. OUP offers a full range of
Posted: 3 days ago
City, London
Hays Finance Technology
Salary: £45000.00 - £55000.00 per annum + bonus
Posted: 4 days ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £35000 - £40000 per annum + bonus, pension, 35 hours pw
Posted: 4 days ago
London
Parallel Consulting
Salary: £40000 - £45000 per annum + bens
Posted: 4 days ago
Birmingham, West Midlands (County)
Certes Computing Ltd
Salary: £30000 - £40000 per annum
Posted: 4 days ago
Milton Keynes, Buckinghamshire
FCO Services
Salary: great benefits and £1k location allowance
Posted: 4 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £60000 to £70000 per annum - Excellent benefits
Posted: 4 days ago
Central London / West End
Ashdown IT
Salary: £44000 - £47000 per annum
Posted: 4 days ago
City, London
McGregor Boyall
Salary: £75000 per annum + Package
Posted: 4 days ago