The table below looks at the statistics for the Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Support Manager
Rank 564 524 468
Rank change year-on-year
-40 -56
Permanent jobs requiring a Support Manager 364 471 491
As % of all permanent IT jobs located in the UK 0.33% 0.39% 0.45%
As % of the Job Titles category 0.35% 0.41% 0.47%
Number of salaries quoted 308 408 422
Average salary £49,000 £50,000 £47,500
Average salary % change year-on-year
-2.00% +5.26%
90% offered a salary of more than £32,500 £33,500 £34,000
10% offered a salary of more than £77,500 £72,500 £77,500
UK excluding London average salary £45,000 £50,000 £43,000
% change year-on-year
-10.00% +16.27%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104684 113642 104161
As % of all permanent IT jobs located in the UK 94.50% 94.51% 94.57%
Number of salaries quoted 86404 93317 86694
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager within the UK.

Support Manager Salary Trend in the UK

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager over the 3 months to 30 June 2015 within the UK.

Support Manager Salary Histogram in the UK

Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the UK over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -43 331 £47,500 -5.00% 41
London -11 157 £52,500 - 16
South East +5 52 £47,000 +14.63% 11
City of London +20 44 £56,250 +7.14% 3
East of England -2 33 £62,000 +58.97%
North West +1 24 £42,500 -29.16% 5
Essex +20 23 £62,500 +13.63%
Yorkshire +9 19 £40,000 -1.23% 3
East Midlands -16 18 £57,500 -
West Midlands -22 14 £42,500 -29.16% 4
West Yorkshire +11 13 £40,750 -20.48% 1
Manchester -9 12 £43,750 -30.00% 4
Chelmsford - 12 £62,500 -
Buckinghamshire -1 10 £47,500 +4.39% 1
Berkshire -9 10 £60,000 +20.00% 4
Surrey +15 9 £47,000 +29.65% 3
South Wales +6 8 £37,500 -14.28%
Northampton +5 8 £65,000 +44.44%
Wales -3 8 £37,500 -14.28%
Northamptonshire -3 8 £65,000 +44.44%
Milton Keynes -13 8 £52,500 - 1
Leeds +11 7 £45,000 -5.26% 1
Hampshire +10 7 £75,000 +100.00%
Middlesex +14 6 £49,000 -30.00%
Halifax +12 6 £29,500 -
Brentwood -6 6 - -
South West -21 6 £40,000 -15.78% 2
North East -3 5 £80,000 +190.90%
Nottingham -5 5 £45,000 -10.00%
Nottinghamshire -8 5 £45,000 -10.00%

Support Manager
Top 30 Related IT Skills

For the 6 months to 30 June 2015, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 268 (37.22%) ITIL
2 195 (27.08%) Windows
3 188 (26.11%) Finance
4 143 (19.86%) Service Delivery
5 130 (18.06%) SLA
6 125 (17.36%) Microsoft
6 125 (17.36%) SQL
7 107 (14.86%) Project Management
8 92 (12.78%) Active Directory
9 91 (12.64%) Service Management
10 86 (11.94%) Incident Management
11 78 (10.83%) Change Management
12 76 (10.56%) Problem Management
13 75 (10.42%) MS Excel
14 72 (10.00%) Retail
15 69 (9.58%) Oracle
16 67 (9.31%) Linux
17 64 (8.89%) UNIX
18 62 (8.61%) Banking
19 61 (8.47%) SQL Server
20 58 (8.06%) Mentoring
21 57 (7.92%) Degree
22 55 (7.64%) Agile Software Development
22 55 (7.64%) VMware
22 55 (7.64%) Coaching
23 54 (7.50%) Analytical Skills
23 54 (7.50%) Windows 7
23 54 (7.50%) CRM
24 53 (7.36%) Java
24 53 (7.36%) People Management

Support Manager
Top Related IT Skills by Category

For the 6 months to 30 June 2015, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (4.17%) MS Exchange
2 21 (2.92%) IIS
3 12 (1.67%) SharePoint
4 8 (1.11%) Adobe Experience Manager
5 6 (0.83%) Exchange Server 2010
5 6 (0.83%) Confluence
5 6 (0.83%) OpenEdge
6 5 (0.69%) Exchange Server 2013
7 3 (0.42%) Lync
7 3 (0.42%) Apache Solr
7 3 (0.42%) WebSphere
7 3 (0.42%) CMS
7 3 (0.42%) Tomcat
8 2 (0.28%) Apache
8 2 (0.28%) WebLogic
8 2 (0.28%) SAS
8 2 (0.28%) MS Project Server
8 2 (0.28%) Blackberry Enterprise Server
8 2 (0.28%) Oracle SOA Suite
9 1 (0.14%) Elasticsearch
Applications
1 75 (10.42%) MS Excel
2 52 (7.22%) MS Office
3 9 (1.25%) MS Project
4 5 (0.69%) MS PowerPoint
4 5 (0.69%) Spreadsheet
5 4 (0.56%) MS Visio
6 1 (0.14%) MicroStation
6 1 (0.14%) ProjectWise
6 1 (0.14%) Adobe Creative Suite
Business Applications
1 15 (2.08%) thinkFolio
2 13 (1.81%) Maximo
3 11 (1.53%) Primavera
3 11 (1.53%) Oracle EBS
4 7 (0.97%) Oracle ERP
4 7 (0.97%) Dynamics CRM
5 6 (0.83%) Endur
6 5 (0.69%) Oracle Applications
6 5 (0.69%) LatentZero
6 5 (0.69%) Oracle EBS R12
6 5 (0.69%) Markit EDM
7 4 (0.56%) SAP SCM
7 4 (0.56%) Dynamics NAV
7 4 (0.56%) SAP LE
7 4 (0.56%) SAP MM
7 4 (0.56%) SAP SD
8 3 (0.42%) SAP HR
8 3 (0.42%) 3000 Xtra
8 3 (0.42%) Eikon
8 3 (0.42%) SAP GRC
Cloud Services
1 22 (3.06%) SaaS
2 10 (1.39%) Office 365
3 7 (0.97%) Amazon AWS
4 4 (0.56%) Google Apps
4 4 (0.56%) Microsoft Azure
5 2 (0.28%) Cloud Computing
5 2 (0.28%) SuccessFactors
6 1 (0.14%) IaaS
Communications & Networking
1 36 (5.00%) Firewall
2 35 (4.86%) TCP/IP
3 32 (4.44%) DNS
4 26 (3.61%) LAN
5 23 (3.19%) VPN
6 22 (3.06%) WAN
7 19 (2.64%) DHCP
8 15 (2.08%) Network Security
9 12 (1.67%) SAN
10 8 (1.11%) HTTP
11 7 (0.97%) Internet
11 7 (0.97%) VoIP
12 6 (0.83%) SSL
12 6 (0.83%) Wireless
13 5 (0.69%) NAS
13 5 (0.69%) VLAN
13 5 (0.69%) MPLS
13 5 (0.69%) SMTP
13 5 (0.69%) Unified Communications
14 4 (0.56%) Ethernet
Database & Business Intelligence
1 61 (8.47%) SQL Server
2 11 (1.53%) MySQL
3 8 (1.11%) Relational Database
3 8 (1.11%) Data Warehouse
4 5 (0.69%) SQL Server Reporting Services
5 4 (0.56%) SAP BI
5 4 (0.56%) Oracle BI EE
5 4 (0.56%) SQL Server 2008
5 4 (0.56%) Oracle Database
6 3 (0.42%) SAP HANA
6 3 (0.42%) SAP BW
6 3 (0.42%) DB2
6 3 (0.42%) Oracle Reports
6 3 (0.42%) MS Access
7 2 (0.28%) Crystal Reports
7 2 (0.28%) Oracle Database 10g
7 2 (0.28%) UniData
7 2 (0.28%) mvBase
7 2 (0.28%) SQL Server 2012
7 2 (0.28%) SQL Server Analysis Services
Development Applications
1 8 (1.11%) Maven
2 7 (0.97%) JIRA
3 4 (0.56%) MSI
4 3 (0.42%) Team Foundation Server
5 2 (0.28%) VSS/SourceSafe
6 1 (0.14%) HP UFT
6 1 (0.14%) LoadRunner
6 1 (0.14%) Subversion
6 1 (0.14%) WinDbg
6 1 (0.14%) SoapUI
6 1 (0.14%) Calabash
6 1 (0.14%) eggPlant
6 1 (0.14%) TeamCity
General
1 188 (26.11%) Finance
2 72 (10.00%) Retail
3 62 (8.61%) Banking
4 41 (5.69%) Front Office
5 29 (4.03%) Legal
6 24 (3.33%) Advertising
7 22 (3.06%) Investment Banking
8 18 (2.50%) Marketing
8 18 (2.50%) Law
9 17 (2.36%) Telecoms
10 15 (2.08%) Manufacturing
11 14 (1.94%) Billing
12 12 (1.67%) Games
13 11 (1.53%) Back Office
14 9 (1.25%) Financial Institution
15 6 (0.83%) Publishing
16 4 (0.56%) French Language
17 3 (0.42%) General Ledger
17 3 (0.42%) Corporate Banking
17 3 (0.42%) Private Banking
Libraries, Frameworks & Software Standards
1 31 (4.31%) .NET
2 22 (3.06%) Web Services
3 17 (2.36%) XML
4 14 (1.94%) FIX Protocol
5 12 (1.67%) J2EE
6 10 (1.39%) CSS
7 8 (1.11%) Middleware
7 8 (1.11%) Spring
7 8 (1.11%) Spring MVC
7 8 (1.11%) jQuery
7 8 (1.11%) REST
7 8 (1.11%) Sass
7 8 (1.11%) AngularJS
7 8 (1.11%) Twitter Bootstrap
8 6 (0.83%) LAMP
8 6 (0.83%) HTML
9 5 (0.69%) Application Packaging
10 4 (0.56%) .NET Framework
10 4 (0.56%) SOAP
10 4 (0.56%) ASP.NET
Miscellaneous
1 54 (7.50%) Analytical Skills
2 36 (5.00%) Management Information System
3 30 (4.17%) Fixed Income
4 19 (2.64%) Derivative
4 19 (2.64%) Hedge funds
5 18 (2.50%) Foreign Exchange (FX)
6 16 (2.22%) Statistics
7 15 (2.08%) Client/Server
7 15 (2.08%) Data Centre
8 14 (1.94%) AS400
8 14 (1.94%) GIS
9 10 (1.39%) Equities
9 10 (1.39%) Blackberry
9 10 (1.39%) Computer Science
9 10 (1.39%) Enterprise Software
10 9 (1.25%) EPoS
11 7 (0.97%) Clustering
11 7 (0.97%) Video Conferencing
12 5 (0.69%) Equity Derivative
12 5 (0.69%) Mainframe
Operating Systems
1 195 (27.08%) Windows
2 67 (9.31%) Linux
3 64 (8.89%) UNIX
4 54 (7.50%) Windows 7
5 42 (5.83%) Windows Server 2012
6 35 (4.86%) Windows Server 2008
7 22 (3.06%) Windows Server 2003
8 21 (2.92%) Windows XP
9 18 (2.50%) Windows 8
10 8 (1.11%) Android
11 7 (0.97%) Red Hat Enterprise Linux
11 7 (0.97%) Mac OS X
11 7 (0.97%) Solaris
12 5 (0.69%) AIX
13 4 (0.56%) Windows Vista
13 4 (0.56%) Windows 2000 Server
14 2 (0.28%) Mac OS
14 2 (0.28%) Apple iOS
15 1 (0.14%) Windows Phone
Processes & Methodologies
1 268 (37.22%) ITIL
2 143 (19.86%) Service Delivery
3 107 (14.86%) Project Management
4 91 (12.64%) Service Management
5 86 (11.94%) Incident Management
6 78 (10.83%) Change Management
7 76 (10.56%) Problem Management
8 58 (8.06%) Mentoring
9 55 (7.64%) Coaching
9 55 (7.64%) Agile Software Development
10 54 (7.50%) CRM
11 53 (7.36%) People Management
12 51 (7.08%) Stakeholder Management
13 44 (6.11%) PRINCE2
14 43 (5.97%) Asset Management
15 40 (5.56%) Performance Management
16 38 (5.28%) Line Management
17 35 (4.86%) Release Management
18 34 (4.72%) E-Commerce
18 34 (4.72%) Business Intelligence
Programming Languages
1 125 (17.36%) SQL
2 53 (7.36%) Java
3 17 (2.36%) C#
4 14 (1.94%) JavaScript
5 12 (1.67%) C++
5 12 (1.67%) COBOL
6 9 (1.25%) T-SQL
7 8 (1.11%) Perl
8 7 (0.97%) C
8 7 (0.97%) Shell Script
9 6 (0.83%) PowerShell
10 5 (0.69%) VBA
11 4 (0.56%) ABAP
11 4 (0.56%) PL/SQL
12 3 (0.42%) Python
13 2 (0.28%) sed
13 2 (0.28%) AWK
13 2 (0.28%) VBScript
14 1 (0.14%) VB
14 1 (0.14%) VB6
Qualifications
1 57 (7.92%) Degree
2 47 (6.53%) ITIL Certification
3 33 (4.58%) Microsoft Certification
4 26 (3.61%) MCSE
5 15 (2.08%) MCP
6 11 (1.53%) MCITP
7 9 (1.25%) CCNA
7 9 (1.25%) Cisco Certification
8 7 (0.97%) MCTS
9 6 (0.83%) RHCE
10 5 (0.69%) PMP
10 5 (0.69%) PMI Certification
10 5 (0.69%) Security Cleared
11 4 (0.56%) ITIL Foundation Certificate
11 4 (0.56%) SCSA
11 4 (0.56%) Sun Certification
11 4 (0.56%) MCSA
12 2 (0.28%) IBM AIX Certification
12 2 (0.28%) PRINCE2 Practitioner
12 2 (0.28%) SC Cleared
Quality Assurance & Compliance
1 130 (18.06%) SLA
2 15 (2.08%) QA
3 12 (1.67%) Sarbanes-Oxley
4 7 (0.97%) ISO/IEC 27001
4 7 (0.97%) COBIT
5 2 (0.28%) ISO 9001
6 1 (0.14%) ISO 9000
6 1 (0.14%) ISO 14001
6 1 (0.14%) Data Quality
System Software
1 92 (12.78%) Active Directory
2 32 (4.44%) VMware Infrastructure
3 12 (1.67%) Hyper-V
4 8 (1.11%) XenApp
5 5 (0.69%) Microsoft App-V
6 4 (0.56%) XenServer
6 4 (0.56%) XenDesktop
6 4 (0.56%) Terminal Services
6 4 (0.56%) ISA Server
7 2 (0.28%) VMware ESX
7 2 (0.28%) vSphere
7 2 (0.28%) VMware ESXi
8 1 (0.14%) Terminal Server
Systems Management
1 10 (1.39%) Opscode Chef
2 9 (1.25%) Puppet
3 4 (0.56%) NetBackup
4 3 (0.42%) Tivoli Storage Manager
5 2 (0.28%) Control-M
5 2 (0.28%) HP Quality Center
6 1 (0.14%) Cisco UCCX
6 1 (0.14%) Cisco CUCM
6 1 (0.14%) Legato
6 1 (0.14%) Tivoli
6 1 (0.14%) Backup Exec
6 1 (0.14%) WSUS
6 1 (0.14%) SCCM
6 1 (0.14%) SCOM
Vendors
1 125 (17.36%) Microsoft
2 69 (9.58%) Oracle
3 55 (7.64%) VMware
4 35 (4.86%) Citrix
5 31 (4.31%) IBM
6 29 (4.03%) SAP
7 25 (3.47%) Cisco
8 17 (2.36%) Sun
9 15 (2.08%) Bloomberg
9 15 (2.08%) ESRI
10 14 (1.94%) Salesforce.com
11 13 (1.81%) Sybase
12 9 (1.25%) NetApp
13 8 (1.11%) HP
14 7 (0.97%) Red Hat
14 7 (0.97%) ServiceNow
15 6 (0.83%) Trayport
15 6 (0.83%) Eloqua
15 6 (0.83%) Triple Point
15 6 (0.83%) OpenLink
Hull, North Humberside
Oscar Associates (UK) Ltd
Salary: £40000 - £45000 per annum + extensive benefits
Posted: 11 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £40,000 per annum plus excellent benefits and holiday
Posted: 15 hours ago
Bromsgrove, Worcestershire
Bluetownonline
Salary: £24567 - £29016 per annum
Posted: 20 hours ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £48000 - £54000 per annum
Posted: 20 hours ago
Brentford, Middlesex
Greywood Associates Limited
Salary: £40000 per annum + Benefits
Posted: 22 hours ago
South West London
First Point
Salary: £40000 - £65000 per annum + Bonus & Package
Posted: Yesterday
London
Nicoll Curtin
Salary: £65000.00 - £75000.00 per annum + Bonus + Benefits
Posted: Yesterday
London
Nicoll Curtin
Salary: £65000.00 - £75000.00 per annum + Bonus + Benefits
Posted: Yesterday
Hull, North Humberside
Greywood Associates Limited
Salary: £40000 - £45000 per annum + bens
Posted: Yesterday
Richmond, Surrey
Understanding Recruitment
Salary: £55000 - £65000 per annum + benefits
Posted: 2 days ago
Surrey
Harvey Nash plc
Salary: £42000 - £45000 per annum
Posted: 4 days ago
Camberley, Surrey
TEKsystems
Salary: £50000 - £60000 per annum + Beneftis
Posted: 4 days ago
Exeter, Devon
Bowerford Associates Ltd
Salary: From £35,000 to £45,000 per annum Good Benefits
Posted: 4 days ago
Slough, Berkshire
Experis Ltd
Salary: £30000 - £40000 per annum + Benefits
Posted: 4 days ago
Wembley, Middlesex
Forman Computer Staff
Salary: From £40,000 to £50,000 per annum + Excellent Benefits
Posted: 4 days ago
Reading, Berkshire
Vantage Recruitment Solutions Ltd
Salary: From £60,000 to £65,000 per annum
Posted: 5 days ago
Newbury, Berkshire
Russell King Associates
Salary: From £40,000 to £45,000 per annum Pension scheme, Life Insurance, Comp
Posted: 5 days ago
London
Burnham Resources
Salary: From £35,000 to £40,000 per annum
Posted: 5 days ago
City, London
Pesaro
Salary: From £60,000 to £65,000 per annum 25 days holiday
Posted: 5 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £50,000 per annum
Posted: 6 days ago