The table below looks at the statistics for the Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Support Manager
Rank 558 568 567
Rank change year-on-year
+10 -1
Permanent jobs requiring a Support Manager 352 349 318
As % of all permanent IT jobs located in the UK 0.33% 0.33% 0.30%
As % of the Job Titles category 0.35% 0.35% 0.31%
Number of salaries quoted 296 299 267
Average salary £50,000 £49,500 £50,000
Average salary % change year-on-year
+1.01% -1.00%
90% offered a salary of more than £35,000 £32,500 £32,500
10% offered a salary of more than £75,000 £75,000 £65,000
UK excluding London average salary £45,000 £42,500 £46,000
% change year-on-year
+5.88% -7.60%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101499 99519 101734
As % of all permanent IT jobs located in the UK 94.83% 94.46% 94.93%
Number of salaries quoted 83699 79930 86037
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager within the UK.

Support Manager Salary Trend in the UK

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager over the 3 months to 27 February 2015 within the UK.

Support Manager Salary Histogram in the UK

Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the UK over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -3 337 £50,000 - 44
London +16 165 £55,000 -1.78% 23
City of London +1 51 £50,000 -9.09% 11
South East -30 38 £55,000 +27.90% 8
Yorkshire +5 31 £43,000 +14.66% 2
East of England -7 31 £37,500 -16.66% 3
North West 0 22 £44,250 +10.62% 2
East Midlands +32 21 £45,000 -6.73% 2
West Midlands -8 20 £50,000 +30.71% 2
West Yorkshire -3 19 £50,000 +25.00%
Leeds -9 16 £50,000 +25.00%
Hertfordshire -9 14 £40,000 -11.11%
Manchester +3 13 £49,250 +23.12% 2
Northamptonshire +12 12 £45,000 -1.63% 1
Northampton +6 12 £45,000 +28.57%
Birmingham -8 12 £57,500 +64.28% 1
Surrey -14 11 £65,000 +30.00% 1
South West -16 11 £42,500 -14.14% 2
Scotland +10 9 £53,500 +13.99% 2
Cambridge +6 8 £35,000 -57.57% 2
Cambridgeshire +5 8 £35,000 -10.25% 2
Buckinghamshire +4 8 £42,500 +30.76% 1
Watford -2 8 £50,000 -4.76%
Hull - 8 - - 1
East Yorkshire - 8 - - 1
Milton Keynes +8 7 £41,250 - 1
Essex -15 7 £33,750 +3.84% 1
Leicester +26 6 £47,500 -27.48%
Leicestershire +21 6 £47,500 -27.48%
Dundee +13 6 £52,500 +18.20%

Support Manager
Top 30 Related IT Skills

For the 6 months to 27 February 2015, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 279 (36.09%) ITIL
2 226 (29.24%) Finance
3 208 (26.91%) Windows
4 181 (23.42%) Microsoft
5 167 (21.60%) SQL
6 148 (19.15%) Service Delivery
7 124 (16.04%) SLA
8 109 (14.10%) MS Excel
9 106 (13.71%) Degree
10 101 (13.07%) Active Directory
11 95 (12.29%) Project Management
12 84 (10.87%) UNIX
13 83 (10.74%) VMware
14 81 (10.48%) Retail
15 76 (9.83%) MS Office
16 72 (9.31%) Service Management
17 69 (8.93%) Banking
18 67 (8.67%) Incident Management
19 66 (8.54%) Oracle
19 66 (8.54%) VMware Infrastructure
20 62 (8.02%) Change Management
20 62 (8.02%) Linux
21 61 (7.89%) Problem Management
22 60 (7.76%) Windows Server 2008
23 59 (7.63%) DNS
24 58 (7.50%) SQL Server
25 57 (7.37%) Citrix
26 56 (7.24%) Windows 7
27 54 (6.99%) Analytical Skills
28 52 (6.73%) Java

Support Manager
Top Related IT Skills by Category

For the 6 months to 27 February 2015, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 51 (6.60%) MS Exchange
2 32 (4.14%) SharePoint
3 20 (2.59%) IIS
4 14 (1.81%) Apache Solr
5 13 (1.68%) Apache
6 9 (1.16%) Tomcat
6 9 (1.16%) Confluence
6 9 (1.16%) Exchange Server 2013
7 8 (1.03%) Lync
8 7 (0.91%) Exchange Server 2010
8 7 (0.91%) CMS
9 6 (0.78%) WebLogic
10 4 (0.52%) Blackberry Enterprise Server
11 3 (0.39%) WebSphere
11 3 (0.39%) IBM Notes
11 3 (0.39%) Lotus Domino
12 2 (0.26%) JBoss
12 2 (0.26%) Exchange Server 2003
12 2 (0.26%) SharePoint Server
12 2 (0.26%) SAS
Applications
1 109 (14.10%) MS Excel
2 76 (9.83%) MS Office
3 17 (2.20%) MS Project
4 14 (1.81%) MS PowerPoint
5 12 (1.55%) MS Visio
6 7 (0.91%) SPSS
7 1 (0.13%) Photoshop
7 1 (0.13%) Spreadsheet
Business Applications
1 20 (2.59%) Oracle EBS
1 20 (2.59%) Oracle EBS R12
2 17 (2.20%) thinkFolio
3 13 (1.68%) Oracle Financials
3 13 (1.68%) Dynamics CRM
4 12 (1.55%) Oracle 11i
4 12 (1.55%) Oracle Financial Analyzer
4 12 (1.55%) Oracle iProcurement
5 9 (1.16%) Oracle Applications
6 8 (1.03%) LatentZero
7 7 (0.91%) Oracle Procure-to-Pay
8 6 (0.78%) Changepoint
9 5 (0.65%) Markit EDM
9 5 (0.65%) SAP BPC
9 5 (0.65%) Front Arena
9 5 (0.65%) LongView
10 4 (0.52%) SAP FI/CO
10 4 (0.52%) SAP CO
10 4 (0.52%) SAP R/3
10 4 (0.52%) SAP FI
Cloud Services
1 9 (1.16%) Office 365
2 7 (0.91%) SaaS
3 3 (0.39%) Cloud Computing
4 2 (0.26%) Google Apps
5 1 (0.13%) Amazon AWS
Communications & Networking
1 59 (7.63%) DNS
2 40 (5.17%) TCP/IP
2 40 (5.17%) DHCP
3 36 (4.66%) Firewall
4 28 (3.62%) VPN
5 27 (3.49%) VoIP
6 25 (3.23%) LAN
7 24 (3.10%) Internet
8 22 (2.85%) HTTP
9 21 (2.72%) Intranet
10 19 (2.46%) WAN
11 16 (2.07%) SAN
12 10 (1.29%) NAS
13 9 (1.16%) iSCSI
14 8 (1.03%) Network Security
14 8 (1.03%) SSH
15 7 (0.91%) SSL
16 6 (0.78%) Ethernet
16 6 (0.78%) Telnet
17 5 (0.65%) SMTP
Database & Business Intelligence
1 58 (7.50%) SQL Server
2 20 (2.59%) Data Warehouse
3 15 (1.94%) DB2
4 12 (1.55%) Oracle Discoverer
5 9 (1.16%) Essbase
5 9 (1.16%) SQL Server 2008
5 9 (1.16%) Hyperion Smart View
6 7 (0.91%) Oracle Database
7 6 (0.78%) MySQL
8 5 (0.65%) SAP BW
9 4 (0.52%) Oracle Reports
10 2 (0.26%) SAP BI
10 2 (0.26%) Relational Database
10 2 (0.26%) Base SAS
11 1 (0.13%) NoSQL
11 1 (0.13%) Big Data
11 1 (0.13%) SQL Server 2000
11 1 (0.13%) SQL Server Reporting Services
11 1 (0.13%) WebFOCUS
11 1 (0.13%) BusinessObjects XI
Development Applications
1 16 (2.07%) JIRA
2 7 (0.91%) Toad
3 3 (0.39%) Team Foundation Server
4 2 (0.26%) QuickTest Pro
4 2 (0.26%) LoadRunner
4 2 (0.26%) VSS/SourceSafe
5 1 (0.13%) Bugzilla
5 1 (0.13%) Subversion
5 1 (0.13%) WinDbg
5 1 (0.13%) Git (software)
General
1 226 (29.24%) Finance
2 81 (10.48%) Retail
3 69 (8.93%) Banking
4 34 (4.40%) Front Office
5 32 (4.14%) Telecoms
6 23 (2.98%) Back Office
6 23 (2.98%) Legal
7 21 (2.72%) Investment Banking
8 13 (1.68%) Law
8 13 (1.68%) Marketing
9 11 (1.42%) Manufacturing
10 10 (1.29%) Publishing
10 10 (1.29%) Financial Institution
11 7 (0.91%) Electronics
11 7 (0.91%) Billing
12 5 (0.65%) Advertising
13 4 (0.52%) Pharmaceutical
13 4 (0.52%) French Language
14 3 (0.39%) Corporate Banking
15 2 (0.26%) German Language
Libraries, Frameworks & Software Standards
1 39 (5.05%) XML
2 31 (4.01%) .NET
3 25 (3.23%) FIX Protocol
4 19 (2.46%) J2EE
5 15 (1.94%) Web Services
6 14 (1.81%) CSS
7 13 (1.68%) Middleware
8 11 (1.42%) HTML
9 9 (1.16%) SOAP
10 6 (0.78%) LAMP
11 4 (0.52%) JDBC
11 4 (0.52%) COM
12 3 (0.39%) ASP.NET
12 3 (0.39%) .NET Framework
13 2 (0.26%) HTML5
13 2 (0.26%) Regular Expression
13 2 (0.26%) SAML
13 2 (0.26%) XSLT
14 1 (0.13%) ODBC
14 1 (0.13%) EDI
Miscellaneous
1 54 (6.99%) Analytical Skills
2 28 (3.62%) Fixed Income
3 25 (3.23%) Computer Science
4 22 (2.85%) Management Information System
5 21 (2.72%) Foreign Exchange (FX)
6 20 (2.59%) Blackberry
6 20 (2.59%) Statistics
7 19 (2.46%) Derivative
8 17 (2.20%) Mathematics
8 17 (2.20%) Hedge funds
9 16 (2.07%) EPoS
9 16 (2.07%) Client/Server
10 11 (1.42%) E-Learning
10 11 (1.42%) Equities
11 10 (1.29%) User Experience
12 9 (1.16%) Enterprise Software
12 9 (1.16%) Clustering
13 7 (0.91%) NHS
14 6 (0.78%) AS400
14 6 (0.78%) Smartphone
Operating Systems
1 208 (26.91%) Windows
2 84 (10.87%) UNIX
3 62 (8.02%) Linux
4 60 (7.76%) Windows Server 2008
5 56 (7.24%) Windows 7
6 51 (6.60%) Windows Server 2012
7 28 (3.62%) Windows 8
8 23 (2.98%) Windows XP
8 23 (2.98%) Windows Server 2003
9 17 (2.20%) Android
10 11 (1.42%) Windows Vista
11 9 (1.16%) Mac OS X
12 7 (0.91%) Solaris
12 7 (0.91%) Red Hat Enterprise Linux
13 5 (0.65%) AIX
14 3 (0.39%) Apple iOS
15 2 (0.26%) Windows 2000 Server
16 1 (0.13%) Debian
Processes & Methodologies
1 279 (36.09%) ITIL
2 148 (19.15%) Service Delivery
3 95 (12.29%) Project Management
4 72 (9.31%) Service Management
5 67 (8.67%) Incident Management
6 62 (8.02%) Change Management
7 61 (7.89%) Problem Management
8 48 (6.21%) Stakeholder Management
8 48 (6.21%) Line Management
9 46 (5.95%) People Management
10 43 (5.56%) Mentoring
11 41 (5.30%) CRM
12 38 (4.92%) Agile Software Development
13 34 (4.40%) Asset Management
13 34 (4.40%) E-Commerce
13 34 (4.40%) Risk Management
14 33 (4.27%) Performance Management
15 29 (3.75%) Time Management
16 28 (3.62%) Continuous Improvement
16 28 (3.62%) Supplier Management
Programming Languages
1 167 (21.60%) SQL
2 52 (6.73%) Java
3 27 (3.49%) C#
4 15 (1.94%) PL/SQL
5 13 (1.68%) Python
6 12 (1.55%) Shell Script
7 11 (1.42%) PowerShell
8 10 (1.29%) C
9 8 (1.03%) JavaScript
9 8 (1.03%) T-SQL
10 6 (0.78%) Perl
11 5 (0.65%) C++
11 5 (0.65%) COBOL
12 4 (0.52%) VB
12 4 (0.52%) VB6
13 3 (0.39%) sed
13 3 (0.39%) VBA
13 3 (0.39%) AWK
14 1 (0.13%) Bash Shell
14 1 (0.13%) VBScript
Qualifications
1 106 (13.71%) Degree
2 47 (6.08%) Microsoft Certification
3 44 (5.69%) ITIL Certification
4 28 (3.62%) MCSE
5 16 (2.07%) Cisco Certification
5 16 (2.07%) ITIL Foundation Certificate
6 14 (1.81%) VCP4
7 13 (1.68%) CCNA
8 12 (1.55%) MCSA
9 10 (1.29%) Security Cleared
10 8 (1.03%) SC Cleared
10 8 (1.03%) MCP
11 7 (0.91%) MCDBA
11 7 (0.91%) MCITP
12 6 (0.78%) VMware Certified Professional (VCP)
12 6 (0.78%) DV Cleared
12 6 (0.78%) RHCE
13 5 (0.65%) ISEB
13 5 (0.65%) MCAD
13 5 (0.65%) MCSD
Quality Assurance & Compliance
1 124 (16.04%) SLA
2 12 (1.55%) QA
3 4 (0.52%) ISO 9001
4 3 (0.39%) ISO/IEC 27001
5 2 (0.26%) Data Quality
5 2 (0.26%) ISO 9000
6 1 (0.13%) Sarbanes-Oxley
6 1 (0.13%) COBIT
System Software
1 101 (13.07%) Active Directory
2 66 (8.54%) VMware Infrastructure
3 16 (2.07%) vSphere
4 14 (1.81%) Hyper-V
5 7 (0.91%) Terminal Services
6 4 (0.52%) VMware ESXi
7 3 (0.39%) XenDesktop
8 2 (0.26%) XenApp
8 2 (0.26%) XenServer
8 2 (0.26%) VMware ESX
9 1 (0.13%) Microsoft App-V
9 1 (0.13%) VMware Server
9 1 (0.13%) ISA Server
9 1 (0.13%) Postfix
9 1 (0.13%) Sendmail
9 1 (0.13%) Veritas Volume Manager
9 1 (0.13%) Veritas Cluster Server
9 1 (0.13%) NFS
Systems Management
1 9 (1.16%) SCCM
2 6 (0.78%) NetBackup
2 6 (0.78%) Puppet
2 6 (0.78%) Opscode Chef
3 5 (0.65%) HP Quality Center
4 4 (0.52%) Control-M
5 3 (0.39%) SCOM
5 3 (0.39%) WSUS
6 2 (0.26%) EMC NetWorker
6 2 (0.26%) ZENworks
7 1 (0.13%) Backup Exec
7 1 (0.13%) SCVMM
Vendors
1 181 (23.42%) Microsoft
2 83 (10.74%) VMware
3 66 (8.54%) Oracle
4 57 (7.37%) Citrix
5 30 (3.88%) SAP
6 29 (3.75%) Cisco
7 23 (2.98%) Sun
7 23 (2.98%) Bloomberg
8 21 (2.72%) IBM
9 17 (2.20%) Remedy
10 10 (1.29%) Reuters
10 10 (1.29%) NetApp
10 10 (1.29%) Hyperion
11 9 (1.16%) HP
11 9 (1.16%) Charles River
12 7 (0.91%) Northgate
12 7 (0.91%) Capita
12 7 (0.91%) Red Hat
12 7 (0.91%) ServiceNow
13 6 (0.78%) Apple
London
Information Technology Services
Salary: £55k - 65k per year + Benefits
Posted: 18 hours ago
London
Explore Recruitment Solutions
Salary: £25000 per annum
Posted: 19 hours ago
City, London
Hays Finance Technology
Salary: £50000.00 - £70000.00 per annum
Posted: 19 hours ago
York, North Yorkshire
Harvey Nash plc
Salary: £30000 - £35000 per annum + excellent benefits
Posted: 20 hours ago
City, London
Harrington Starr
Salary: £100000 per annum + benefits + bonus
Posted: 20 hours ago
City, London
Westbourne Partners
Salary: From £50,000 to £70,000 per annum
Posted: Yesterday
Cheltenham, Gloucestershire
Informatiq Consulting
Salary: £45000 - £55000 per annum
Posted: Yesterday
London
Lawrence Harvey Enterprise
Salary: £65000.00 - £80000 per annum + Benefits
Posted: 2 days ago
Oldham, Lancashire
Greywood Associates Limited
Salary: £40000 - £42000 per annum + bonus + bens
Posted: 2 days ago
Reading, Berkshire
83Zero
Salary: From £35,000 to £40,000 per annum
Posted: 2 days ago
London
Salt
Salary: £60000 - £70000 per annum + 10% Bonus, Pension & Package
Posted: 2 days ago
Birmingham, West Midlands (County)
Connectus
Salary: £50000 per annum
Posted: 2 days ago
Berkshire
TribePost.co.uk
Salary: £18k and £25k, DOE
Posted: 3 days ago
Abingdon, Oxfordshire
Redrock Consulting Ltd
Salary: £23000 - £30000 per annum + Excellent Benefits.
Posted: 3 days ago
Maidstone, Kent
Nakama
Salary: Competitive salary
Posted: 3 days ago
Nottingham, Nottinghamshire
ReThink Recruitment
Posted: 3 days ago
Oldham, Lancashire
Greywood Associates Limited
Salary: £30000 - £40000 per annum + bens
Posted: 4 days ago
London
JM
Salary: £40000 - £50000 per annum
Posted: 4 days ago
City, London
Harrington Starr
Salary: £80000 - £100000 per annum + BENEFITS + BONUS
Posted: 5 days ago
Somerset
Tank Recruitment
Salary: £35000 - £50000 per annum + benefits
Posted: 5 days ago