The table below looks at the statistics for the Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Support Manager
Rank 487 516 498
Rank change year-on-year
+29 -18
Permanent jobs requiring a Support Manager 480 400 457
As % of all permanent IT jobs located in the UK 0.42% 0.37% 0.39%
As % of the Job Titles category 0.45% 0.40% 0.41%
Number of salaries quoted 406 326 383
Average salary £50,000 £45,000 £52,500
Average salary % change year-on-year
+11.11% -14.28%
90% offered a salary of more than £32,500 £32,500 £35,500
10% offered a salary of more than £72,500 £76,250 £77,500
UK excluding London average salary £42,492 £42,500 £45,000
% change year-on-year
-0.01% -5.55%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107850 100706 111819
As % of all permanent IT jobs located in the UK 94.45% 94.25% 95.16%
Number of salaries quoted 87304 83723 95384
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager within the UK.

Support Manager Salary Trend in the UK

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager over the 3 months to 22 September 2014 within the UK.

Support Manager Salary Histogram in the UK

Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the UK over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +44 450 £50,000 +11.11% 50
London +58 213 £59,000 -5.60% 25
South East +45 122 £41,000 -18.00% 8
City of London +10 65 £57,500 -4.16% 9
West Midlands -9 38 £55,000 +29.41% 8
Birmingham +18 27 £65,000 +91.17% 4
Hampshire -2 25 £50,000 +11.11% 1
East of England -29 23 £40,000 +23.07% 1
Oxfordshire +29 21 £36,000 -10.00% 3
South West -21 20 £37,500 -6.25% 3
Kent +5 18 £45,000 -14.28% 1
Surrey 0 16 £41,000 -25.45% 3
Abingdon - 16 £36,000 - 3
Buckinghamshire +16 15 £40,000 -15.78%
Hertfordshire -7 14 £42,500 +41.66%
East Midlands -33 14 £37,000 -12.94% 2
Brighton -12 13 £30,000 -45.70%
Scotland -13 13 £47,500 +9.82%
East Sussex -13 13 £30,000 -45.70%
Somerset -15 11 £27,500 -25.42%
Berkshire -6 10 £50,000 -9.09%
Bath -9 10 £27,500 -33.33%
North West -28 10 £55,000 +50.68% 1
Yorkshire -59 10 £31,000 -17.33% 2
Basingstoke +3 8 £47,500 +5.55%
Nottingham +3 8 £50,000 +17.64% 1
Nottinghamshire 0 8 £50,000 +17.64% 1
Milton Keynes -2 8 - -
Edinburgh -8 7 £57,500 +32.94%
Welwyn Garden City +10 6 £60,000 +100.00%

Support Manager
Top 30 Related IT Skills

For the 6 months to 22 September 2014, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 353 (37.12%) ITIL
2 300 (31.55%) Finance
3 236 (24.82%) Windows
4 203 (21.35%) Microsoft
5 186 (19.56%) SQL
6 183 (19.24%) SLA
7 147 (15.46%) Service Delivery
8 136 (14.30%) Project Management
9 131 (13.77%) Degree
10 124 (13.04%) MS Excel
11 109 (11.46%) Active Directory
12 107 (11.25%) Oracle
13 101 (10.62%) SQL Server
14 90 (9.46%) VMware
15 82 (8.62%) Analytical Skills
16 77 (8.10%) Service Management
17 73 (7.68%) ITIL Certification
18 70 (7.36%) MS Office
19 69 (7.26%) Line Management
20 68 (7.15%) Retail
21 66 (6.94%) Windows Server 2008
21 66 (6.94%) People Management
22 64 (6.73%) Telecoms
23 63 (6.62%) Incident Management
24 59 (6.20%) Microsoft Certification
25 58 (6.10%) .NET
26 57 (5.99%) Mentoring
27 56 (5.89%) CRM
28 55 (5.78%) Change Management
29 52 (5.47%) Java

Support Manager
Top Related IT Skills by Category

For the 6 months to 22 September 2014, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 50 (5.26%) MS Exchange
2 39 (4.10%) SharePoint
3 36 (3.79%) IIS
4 25 (2.63%) Apache
5 13 (1.37%) Tomcat
6 10 (1.05%) Alfresco
7 9 (0.95%) CMS
8 8 (0.84%) Lync
8 8 (0.84%) IBM Notes
8 8 (0.84%) Blackberry Enterprise Server
8 8 (0.84%) BizTalk Server
8 8 (0.84%) WebSphere
9 7 (0.74%) SAS
9 7 (0.74%) WebLogic
9 7 (0.74%) SharePoint 2010
9 7 (0.74%) Exchange Server 2013
10 6 (0.63%) Documentum
11 5 (0.53%) Exchange Server 2010
12 4 (0.42%) Sitefinity
12 4 (0.42%) Kentico
Applications
1 124 (13.04%) MS Excel
2 70 (7.36%) MS Office
3 21 (2.21%) MS PowerPoint
4 12 (1.26%) MS Project
4 12 (1.26%) SPSS
5 4 (0.42%) MS Visio
6 1 (0.11%) Photoshop
Business Applications
1 38 (4.00%) Oracle EBS
2 36 (3.79%) Oracle EBS R12
3 32 (3.36%) Dynamics CRM
4 26 (2.73%) Oracle Financials
5 23 (2.42%) Oracle iProcurement
6 21 (2.21%) Oracle Applications
7 18 (1.89%) Oracle Assets
7 18 (1.89%) Oracle Payables
7 18 (1.89%) Oracle Receivables
7 18 (1.89%) Oracle General Ledger
8 15 (1.58%) Oracle Cash Management
9 12 (1.26%) Oracle Procure-to-Pay
9 12 (1.26%) SAP FI
9 12 (1.26%) SAP CO
9 12 (1.26%) SAP FI/CO
10 5 (0.53%) HFM
10 5 (0.53%) LatentZero
10 5 (0.53%) Oracle 11i
10 5 (0.53%) Remedy ITSM
10 5 (0.53%) Oracle Financial Analyzer
Cloud Services
1 19 (2.00%) SaaS
2 12 (1.26%) PaaS
3 10 (1.05%) IaaS
4 7 (0.74%) Microsoft Azure
4 7 (0.74%) Office 365
5 2 (0.21%) Cloud Computing
6 1 (0.11%) Force.com
Communications & Networking
1 41 (4.31%) Firewall
1 41 (4.31%) WAN
2 37 (3.89%) TCP/IP
3 32 (3.36%) SAN
3 32 (3.36%) LAN
4 28 (2.94%) Internet
5 26 (2.73%) DNS
6 24 (2.52%) DHCP
7 19 (2.00%) VPN
7 19 (2.00%) Intranet
8 16 (1.68%) VoIP
8 16 (1.68%) Wireless
9 14 (1.47%) NAS
10 10 (1.05%) VLAN
11 9 (0.95%) Wi-Fi
12 7 (0.74%) H.323
12 7 (0.74%) RTP
12 7 (0.74%) HTTP
12 7 (0.74%) Wireshark
13 6 (0.63%) iSCSI
Database & Business Intelligence
1 101 (10.62%) SQL Server
2 32 (3.36%) SQL Server 2008
3 26 (2.73%) Relational Database
4 19 (2.00%) SQL Server 2005
5 18 (1.89%) Oracle Database
6 15 (1.58%) SAP BW
7 14 (1.47%) Essbase
8 12 (1.26%) BusinessObjects
8 12 (1.26%) Data Warehouse
9 9 (0.95%) RDBMS
9 9 (0.95%) Oracle Database 11g
9 9 (0.95%) Hyperion Smart View
10 8 (0.84%) MySQL
10 8 (0.84%) Oracle Discoverer
10 8 (0.84%) SQL Server Reporting Services
11 7 (0.74%) Oracle Reports
11 7 (0.74%) Base SAS
12 6 (0.63%) DB2
12 6 (0.63%) Oracle Database 10g
13 5 (0.53%) Crystal Reports
Development Applications
1 12 (1.26%) Toad
2 4 (0.42%) Git (software)
2 4 (0.42%) Oracle Forms
2 4 (0.42%) Subversion
3 1 (0.11%) JIRA
3 1 (0.11%) PVCS
3 1 (0.11%) Oracle APEX
General
1 300 (31.55%) Finance
2 68 (7.15%) Retail
3 64 (6.73%) Telecoms
4 40 (4.21%) Banking
5 31 (3.26%) Front Office
6 26 (2.73%) Advertising
7 25 (2.63%) Manufacturing
8 24 (2.52%) Marketing
9 22 (2.31%) Back Office
9 22 (2.31%) Billing
10 21 (2.21%) Law
11 19 (2.00%) Legal
12 16 (1.68%) Investment Banking
13 8 (0.84%) Publishing
14 7 (0.74%) Financial Institution
15 6 (0.63%) French Language
15 6 (0.63%) Pharmaceutical
15 6 (0.63%) Electronics
16 5 (0.53%) German Language
17 3 (0.32%) Spanish Language
Libraries, Frameworks & Software Standards
1 58 (6.10%) .NET
2 31 (3.26%) HTML
3 22 (2.31%) CSS
4 21 (2.21%) XML
5 11 (1.16%) J2EE
6 8 (0.84%) Middleware
7 7 (0.74%) LAMP
7 7 (0.74%) Web Services
8 4 (0.42%) JSP
8 4 (0.42%) SOAP
8 4 (0.42%) ASP.NET
9 3 (0.32%) Oracle Fusion
10 2 (0.21%) HTML5
10 2 (0.21%) FIX Protocol
10 2 (0.21%) Flash
10 2 (0.21%) Application Packaging
11 1 (0.11%) JSF
11 1 (0.11%) Hibernate
11 1 (0.11%) COM
11 1 (0.11%) ODBC
Miscellaneous
1 82 (8.62%) Analytical Skills
2 31 (3.26%) Management Information System
3 22 (2.31%) Computer Science
4 21 (2.21%) Foreign Exchange (FX)
5 20 (2.10%) Derivative
6 17 (1.79%) Fixed Income
6 17 (1.79%) Blackberry
7 16 (1.68%) Equities
8 13 (1.37%) Hedge funds
9 12 (1.26%) E-Learning
10 11 (1.16%) Statistics
10 11 (1.16%) NHS
10 11 (1.16%) Client/Server
10 11 (1.16%) Mobile App
10 11 (1.16%) Enterprise Software
11 9 (0.95%) EPoS
12 7 (0.74%) PACS
12 7 (0.74%) Video Conferencing
13 6 (0.63%) iSeries
13 6 (0.63%) DTV
Operating Systems
1 236 (24.82%) Windows
2 66 (6.94%) Windows Server 2008
3 51 (5.36%) Linux
4 48 (5.05%) Windows Server 2003
5 46 (4.84%) UNIX
6 39 (4.10%) Windows XP
7 38 (4.00%) Windows 7
8 31 (3.26%) Windows Server 2012
9 13 (1.37%) Android
10 12 (1.26%) Windows 8
11 10 (1.05%) Windows Vista
12 9 (0.95%) HPUX
12 9 (0.95%) Solaris
13 8 (0.84%) AIX
14 7 (0.74%) Fedora
14 7 (0.74%) Apple iOS
15 6 (0.63%) Red Hat Enterprise Linux
16 3 (0.32%) Mac OS X
17 2 (0.21%) Mac OS
17 2 (0.21%) Windows Mobile
Processes & Methodologies
1 353 (37.12%) ITIL
2 147 (15.46%) Service Delivery
3 136 (14.30%) Project Management
4 77 (8.10%) Service Management
5 69 (7.26%) Line Management
6 66 (6.94%) People Management
7 63 (6.62%) Incident Management
8 57 (5.99%) Mentoring
9 56 (5.89%) CRM
10 55 (5.78%) Change Management
11 51 (5.36%) Continuous Improvement
12 48 (5.05%) Performance Management
13 47 (4.94%) Coaching
14 43 (4.52%) Problem Management
15 38 (4.00%) PRINCE2
16 34 (3.58%) Disaster Recovery
17 33 (3.47%) Risk Management
17 33 (3.47%) Stakeholder Management
17 33 (3.47%) Agile Software Development
18 27 (2.84%) ITSM
Programming Languages
1 186 (19.56%) SQL
2 52 (5.47%) Java
3 28 (2.94%) C#
4 23 (2.42%) T-SQL
5 15 (1.58%) VBA
6 14 (1.47%) JavaScript
7 13 (1.37%) Perl
8 12 (1.26%) C
9 9 (0.95%) Shell Script
10 8 (0.84%) Python
11 7 (0.74%) VB
11 7 (0.74%) PHP
11 7 (0.74%) Bash Shell
12 5 (0.53%) VB6
12 5 (0.53%) PL/SQL
12 5 (0.53%) PowerShell
13 4 (0.42%) COBOL
13 4 (0.42%) ABAP
14 3 (0.32%) PowerHouse
14 3 (0.32%) VBScript
Qualifications
1 131 (13.77%) Degree
2 73 (7.68%) ITIL Certification
3 59 (6.20%) Microsoft Certification
4 32 (3.36%) MCSE
5 24 (2.52%) Security Cleared
6 17 (1.79%) Cisco Certification
7 15 (1.58%) MCDBA
8 13 (1.37%) CCNA
9 11 (1.16%) MCITP
9 11 (1.16%) MCTS
9 11 (1.16%) MCP
10 10 (1.05%) VMware Certified Professional (VCP)
11 8 (0.84%) ISEB
11 8 (0.84%) ACCA
12 7 (0.74%) MCSD
12 7 (0.74%) SC Cleared
12 7 (0.74%) ITIL Foundation Certificate
13 6 (0.63%) MCAD
13 6 (0.63%) MCSA
14 4 (0.42%) Chartered Engineer
Quality Assurance & Compliance
1 183 (19.24%) SLA
2 26 (2.73%) QA
3 7 (0.74%) ISO/IEC 27001
3 7 (0.74%) Data Quality
4 4 (0.42%) HL7
4 4 (0.42%) DICOM
4 4 (0.42%) ISO 9001
5 3 (0.32%) COBIT
5 3 (0.32%) PCI DSS
6 2 (0.21%) ISO 9000
7 1 (0.11%) Sarbanes-Oxley
System Software
1 109 (11.46%) Active Directory
2 41 (4.31%) VMware Infrastructure
3 25 (2.63%) Hyper-V
4 7 (0.74%) XenDesktop
5 6 (0.63%) vSphere
6 5 (0.53%) VMware ESX
6 5 (0.53%) XenApp
7 3 (0.32%) Squid
7 3 (0.32%) Microsoft App-V
7 3 (0.32%) ISA Server
7 3 (0.32%) Citrix Presentation Server
7 3 (0.32%) qmail
7 3 (0.32%) Postfix
7 3 (0.32%) Sendmail
8 2 (0.21%) vCloud
9 1 (0.11%) Microsoft Virtual Server
9 1 (0.11%) Tivoli Workload Scheduler
9 1 (0.11%) XenServer
9 1 (0.11%) Veritas Volume Manager
9 1 (0.11%) Veritas Cluster Server
Systems Management
1 14 (1.47%) SCCM
2 5 (0.53%) SCOM
3 4 (0.42%) Control-M
4 2 (0.21%) Cisco UCCX
4 2 (0.21%) WSUS
4 2 (0.21%) Backup Exec
5 1 (0.11%) Foglight
5 1 (0.11%) Tivoli
5 1 (0.11%) Tivoli Storage Manager
Vendors
1 203 (21.35%) Microsoft
2 107 (11.25%) Oracle
3 90 (9.46%) VMware
4 50 (5.26%) Citrix
5 46 (4.84%) SAP
6 41 (4.31%) Cisco
7 25 (2.63%) Salesforce.com
8 18 (1.89%) Northgate
9 16 (1.68%) ServiceNow
9 16 (1.68%) Hyperion
10 14 (1.47%) Business Objects
10 14 (1.47%) Capita
11 13 (1.37%) Sun
12 12 (1.26%) Avaya
13 10 (1.05%) Apple
14 9 (0.95%) Red Hat
14 9 (0.95%) Reuters
14 9 (0.95%) Bloomberg
14 9 (0.95%) Murex
14 9 (0.95%) thinkFolio
London
Nicoll Curtin
Salary: £50000 - £75000 per annum + ACCOMMODATION + SCHOOLING + BONUS
Posted: 1 hour ago
City, London
Nicoll Curtin
Salary: £50000 - £75000.00 per annum + ACCOMMODATION + SCHOOLING + BONUS
Posted: 1 hour ago
Reigate, Surrey
Clearwater People Solutions
Salary: £60000 Per Annum
Posted: 2 hours ago
Leeds, West Yorkshire
Leeds Building Society
Salary: Competitive
Posted: 4 hours ago
City, London
Hays Finance Technology
Salary: £45000.00 - £60000.00 per annum
Posted: 2 days ago
Newport, Gwent
Global Technology Solutions Ltd
Salary: £28000 - £35000 per annum + bonus+ben
Posted: 3 days ago
London
Cyber Team
Salary: From £45,000 to £53,000 per annum
Posted: 3 days ago
London
ACL Recruitment
Salary: benefits
Posted: 3 days ago
Hackney, London
Business in the community
Posted: 3 days ago
Southampton, Hampshire
Class Technology Solutions Ltd
Salary: From £25,000 to £27,000 per annum
Posted: 3 days ago
Bedfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £60000.00 - £65000.00 per annum
Posted: 3 days ago
North London
Entel
Salary: Competitive
Posted: 4 days ago
City, London
TRG
Salary: £65000 - £75000 Per Annum Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Computer People
Salary: £1.00 per annum + Benefits
Posted: 5 days ago
Abingdon, Oxfordshire
RM Education
Salary: £35k - £45k per annum + 5% bonus
Posted: 5 days ago
Abingdon, Oxfordshire
RM Education
Salary: £35000 - £45000 per annum + 5% bonus
Posted: 5 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to 70K + 5K Car + Excellent Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to 70K + 5K Car + Excellent Benefits
Posted: 5 days ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to 70K + 5K Car + Excellent Benefits
Posted: 5 days ago
Sittingbourne, Kent
1st Choice Computer Appointments Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago