The table below looks at the statistics for the Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Support Manager
Rank 526 511 478
Rank change year-on-year
-15 -33
Permanent jobs requiring a Support Manager 433 415 468
As % of all permanent IT jobs located in the UK 0.38% 0.38% 0.41%
As % of the Job Titles category 0.40% 0.40% 0.43%
Number of salaries quoted 365 344 397
Average salary £47,500 £45,000 £50,000
Average salary % change year-on-year
+5.55% -10.00%
90% offered a salary of more than £32,500 £32,500 £35,500
10% offered a salary of more than £72,500 £70,000 £77,500
UK excluding London average salary £41,500 £42,500 £42,500
% change year-on-year
-2.35% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107752 102864 107643
As % of all permanent IT jobs located in the UK 94.55% 94.57% 95.26%
Number of salaries quoted 88108 85518 91703
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager within the UK.

Support Manager Salary Trend in the UK

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager over the 3 months to 24 October 2014 within the UK.

Support Manager Salary Histogram in the UK

Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the UK over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 407 £50,000 +11.11% 49
London +61 197 £57,500 +4.54% 21
South East +19 103 £41,500 -17.00% 8
City of London +17 50 £57,500 +4.54% 7
East of England -47 34 £55,000 +69.23% 3
West Midlands -17 28 £45,000 +5.88% 6
Oxfordshire +37 24 £36,000 -
Birmingham -1 21 £61,250 +80.14% 1
Hertfordshire -18 21 £60,000 +100.00%
Surrey +9 20 £42,500 -32.00% 4
Kent +15 19 £45,000 -14.28%
Hampshire -17 15 £47,500 +11.76% 3
South West -26 14 £27,500 -33.33% 3
Abingdon - 14 £36,000 -
East Sussex -4 12 £30,000 -40.00%
Brighton -12 12 £30,000 -40.00%
Yorkshire -51 12 £30,000 -20.00% 2
North West -31 11 £42,500 +30.76% 3
Welwyn Garden City +7 9 £60,000 +100.00%
Cambridgeshire -12 9 £50,000 +53.84%
Scotland -12 9 £41,000 -6.81% 1
Kingston Upon Thames -2 8 - -
East Midlands -18 8 £40,000 - 3
West Yorkshire -41 8 £30,000 -20.00%
Stirling - 7 £41,000 -
Basingstoke +18 6 £48,750 +8.33%
South Wales +13 6 £31,500 -10.00%
Wales +1 6 £31,500 -21.25%
Manchester -4 6 £49,500 +57.14% 3
Berkshire -17 6 £50,000 -9.09% 1

Support Manager
Top 30 Related IT Skills

For the 6 months to 24 October 2014, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 367 (40.15%) ITIL
2 301 (32.93%) Finance
3 224 (24.51%) Windows
4 195 (21.33%) SLA
5 193 (21.12%) Microsoft
6 184 (20.13%) SQL
7 141 (15.43%) Service Delivery
8 140 (15.32%) Project Management
9 132 (14.44%) Degree
10 128 (14.00%) MS Excel
11 114 (12.47%) Oracle
12 106 (11.60%) Active Directory
13 94 (10.28%) SQL Server
14 86 (9.41%) VMware
15 85 (9.30%) Service Management
16 77 (8.42%) ITIL Certification
17 71 (7.77%) Analytical Skills
18 69 (7.55%) Line Management
19 68 (7.44%) Retail
19 68 (7.44%) Change Management
20 66 (7.22%) Microsoft Certification
21 65 (7.11%) MS Office
21 65 (7.11%) Windows Server 2008
22 63 (6.89%) Incident Management
23 62 (6.78%) Linux
24 60 (6.56%) .NET
25 59 (6.46%) Telecoms
25 59 (6.46%) People Management
26 58 (6.35%) UNIX
27 56 (6.13%) Mentoring

Support Manager
Top Related IT Skills by Category

For the 6 months to 24 October 2014, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 44 (4.81%) MS Exchange
2 34 (3.72%) SharePoint
3 30 (3.28%) IIS
4 27 (2.95%) Apache
5 17 (1.86%) Tomcat
6 14 (1.53%) CMS
7 10 (1.09%) WebLogic
7 10 (1.09%) Alfresco
8 9 (0.98%) IBM Notes
9 8 (0.88%) BizTalk Server
10 7 (0.77%) SAS
10 7 (0.77%) JBoss
10 7 (0.77%) Exchange Server 2013
11 6 (0.66%) Exchange Server 2010
11 6 (0.66%) WebSphere
12 5 (0.55%) Blackberry Enterprise Server
13 4 (0.44%) Sitefinity
13 4 (0.44%) Kentico
13 4 (0.44%) SilverStripe
13 4 (0.44%) Lync
Applications
1 128 (14.00%) MS Excel
2 65 (7.11%) MS Office
3 24 (2.63%) MS PowerPoint
4 15 (1.64%) MS Project
5 13 (1.42%) SPSS
6 7 (0.77%) MS Visio
7 2 (0.22%) Adobe Creative Suite
8 1 (0.11%) Photoshop
Business Applications
1 38 (4.16%) Oracle EBS
2 35 (3.83%) Oracle EBS R12
3 32 (3.50%) Dynamics CRM
4 27 (2.95%) Oracle Financials
5 23 (2.52%) Oracle iProcurement
6 16 (1.75%) Oracle Applications
7 14 (1.53%) Oracle Payables
7 14 (1.53%) Oracle Receivables
7 14 (1.53%) Oracle Cash Management
7 14 (1.53%) Oracle Assets
7 14 (1.53%) Oracle General Ledger
8 13 (1.42%) Oracle Procure-to-Pay
9 9 (0.98%) Oracle Financial Analyzer
9 9 (0.98%) SAP FI/CO
9 9 (0.98%) SAP CO
9 9 (0.98%) Oracle 11i
9 9 (0.98%) SAP FI
10 6 (0.66%) Markit EDM
11 5 (0.55%) Remedy ITSM
11 5 (0.55%) HFM
Cloud Services
1 14 (1.53%) SaaS
2 10 (1.09%) PaaS
2 10 (1.09%) IaaS
3 7 (0.77%) Microsoft Azure
4 6 (0.66%) Office 365
5 3 (0.33%) Cloud Computing
Communications & Networking
1 36 (3.94%) WAN
2 35 (3.83%) Firewall
3 32 (3.50%) TCP/IP
4 30 (3.28%) Internet
5 28 (3.06%) SAN
5 28 (3.06%) Intranet
6 27 (2.95%) DNS
6 27 (2.95%) LAN
7 24 (2.63%) VPN
8 22 (2.41%) DHCP
9 17 (1.86%) VoIP
10 13 (1.42%) NAS
11 12 (1.31%) VLAN
11 12 (1.31%) Wireless
11 12 (1.31%) HTTP
12 9 (0.98%) Wi-Fi
13 8 (0.88%) iSCSI
14 7 (0.77%) Wireshark
14 7 (0.77%) H.323
14 7 (0.77%) RTP
Database & Business Intelligence
1 94 (10.28%) SQL Server
2 33 (3.61%) SQL Server 2008
3 24 (2.63%) Relational Database
4 19 (2.08%) Oracle Database
5 18 (1.97%) SQL Server 2005
6 15 (1.64%) Essbase
7 11 (1.20%) Data Warehouse
8 10 (1.09%) MySQL
8 10 (1.09%) Hyperion Smart View
9 9 (0.98%) SAP BW
9 9 (0.98%) Oracle Discoverer
9 9 (0.98%) RDBMS
9 9 (0.98%) DB2
10 7 (0.77%) BusinessObjects
10 7 (0.77%) Base SAS
11 6 (0.66%) SQL Server Reporting Services
11 6 (0.66%) Oracle Database 11g
11 6 (0.66%) Oracle Reports
11 6 (0.66%) Oracle Database 10g
12 4 (0.44%) Crystal Reports
Development Applications
1 13 (1.42%) Toad
2 4 (0.44%) Subversion
2 4 (0.44%) Git (software)
3 3 (0.33%) JIRA
4 2 (0.22%) Oracle Forms
5 1 (0.11%) Oracle APEX
General
1 301 (32.93%) Finance
2 68 (7.44%) Retail
3 59 (6.46%) Telecoms
4 48 (5.25%) Banking
5 32 (3.50%) Front Office
6 27 (2.95%) Manufacturing
7 23 (2.52%) Advertising
7 23 (2.52%) Back Office
8 22 (2.41%) Marketing
9 20 (2.19%) Law
10 18 (1.97%) Legal
11 17 (1.86%) Billing
11 17 (1.86%) Investment Banking
12 7 (0.77%) Financial Institution
13 6 (0.66%) Electronics
13 6 (0.66%) French Language
14 5 (0.55%) German Language
14 5 (0.55%) Publishing
15 4 (0.44%) Pharmaceutical
16 3 (0.33%) Corporate Banking
Libraries, Frameworks & Software Standards
1 60 (6.56%) .NET
2 32 (3.50%) HTML
3 31 (3.39%) XML
4 30 (3.28%) CSS
5 14 (1.53%) J2EE
6 12 (1.31%) Web Services
7 8 (0.88%) Middleware
8 7 (0.77%) LAMP
9 5 (0.55%) SOAP
10 4 (0.44%) JSP
10 4 (0.44%) FIX Protocol
11 3 (0.33%) ASP.NET
12 2 (0.22%) JDBC
12 2 (0.22%) Flash
12 2 (0.22%) Oracle Fusion
12 2 (0.22%) HTML5
12 2 (0.22%) Application Packaging
13 1 (0.11%) REST
13 1 (0.11%) Regular Expression
13 1 (0.11%) JAX-RS
Miscellaneous
1 71 (7.77%) Analytical Skills
2 30 (3.28%) Management Information System
3 25 (2.74%) Computer Science
4 21 (2.30%) Derivative
5 19 (2.08%) Fixed Income
6 16 (1.75%) Foreign Exchange (FX)
6 16 (1.75%) EPoS
7 15 (1.64%) Equities
8 14 (1.53%) E-Learning
9 13 (1.42%) Blackberry
10 12 (1.31%) Statistics
11 11 (1.20%) Client/Server
12 10 (1.09%) NHS
13 9 (0.98%) Mathematics
13 9 (0.98%) Hedge funds
14 7 (0.77%) Enterprise Software
14 7 (0.77%) PACS
15 6 (0.66%) Video Conferencing
16 5 (0.55%) CMDB
16 5 (0.55%) Interest Rate Derivative
Operating Systems
1 224 (24.51%) Windows
2 65 (7.11%) Windows Server 2008
3 62 (6.78%) Linux
4 58 (6.35%) UNIX
5 46 (5.03%) Windows Server 2003
6 40 (4.38%) Windows XP
7 39 (4.27%) Windows 7
8 33 (3.61%) Windows Server 2012
9 16 (1.75%) Windows 8
10 15 (1.64%) Android
11 11 (1.20%) Windows Vista
12 9 (0.98%) Solaris
13 8 (0.88%) AIX
14 7 (0.77%) HPUX
14 7 (0.77%) Fedora
15 6 (0.66%) Red Hat Enterprise Linux
16 2 (0.22%) Apple iOS
16 2 (0.22%) Windows Mobile
17 1 (0.11%) Ubuntu
17 1 (0.11%) Mac OS
Processes & Methodologies
1 367 (40.15%) ITIL
2 141 (15.43%) Service Delivery
3 140 (15.32%) Project Management
4 85 (9.30%) Service Management
5 69 (7.55%) Line Management
6 68 (7.44%) Change Management
7 63 (6.89%) Incident Management
8 59 (6.46%) People Management
9 56 (6.13%) Mentoring
10 51 (5.58%) CRM
11 50 (5.47%) Performance Management
12 48 (5.25%) Problem Management
13 41 (4.49%) Continuous Improvement
14 39 (4.27%) Coaching
15 38 (4.16%) PRINCE2
16 37 (4.05%) E-Commerce
17 32 (3.50%) Agile Software Development
18 31 (3.39%) Stakeholder Management
19 30 (3.28%) Disaster Recovery
20 28 (3.06%) Risk Management
Programming Languages
1 184 (20.13%) SQL
2 53 (5.80%) Java
3 34 (3.72%) C#
4 22 (2.41%) T-SQL
5 15 (1.64%) VBA
5 15 (1.64%) Python
6 13 (1.42%) JavaScript
7 12 (1.31%) Perl
7 12 (1.31%) C
8 10 (1.09%) Shell Script
9 7 (0.77%) PHP
10 6 (0.66%) PL/SQL
11 5 (0.55%) Bash Shell
12 4 (0.44%) PowerShell
12 4 (0.44%) VB
13 3 (0.33%) VB6
13 3 (0.33%) PowerHouse
13 3 (0.33%) C++
13 3 (0.33%) COBOL
14 2 (0.22%) ABAP
Qualifications
1 132 (14.44%) Degree
2 77 (8.42%) ITIL Certification
3 66 (7.22%) Microsoft Certification
4 36 (3.94%) MCSE
5 23 (2.52%) Security Cleared
6 17 (1.86%) Cisco Certification
7 15 (1.64%) MCDBA
8 13 (1.42%) CCNA
9 12 (1.31%) MCTS
10 11 (1.20%) MCITP
11 10 (1.09%) VMware Certified Professional (VCP)
11 10 (1.09%) MCP
12 9 (0.98%) ISEB
12 9 (0.98%) ITIL Foundation Certificate
13 8 (0.88%) ACCA
14 7 (0.77%) SC Cleared
14 7 (0.77%) MCSA
14 7 (0.77%) MCSD
15 6 (0.66%) MCAD
16 3 (0.33%) CISSP
Quality Assurance & Compliance
1 195 (21.33%) SLA
2 14 (1.53%) QA
3 7 (0.77%) Data Quality
4 4 (0.44%) ISO/IEC 27001
4 4 (0.44%) COBIT
4 4 (0.44%) HL7
4 4 (0.44%) DICOM
4 4 (0.44%) ISO 9001
5 3 (0.33%) PCI DSS
6 2 (0.22%) ISO 9000
6 2 (0.22%) Sarbanes-Oxley
System Software
1 106 (11.60%) Active Directory
2 43 (4.70%) VMware Infrastructure
3 23 (2.52%) Hyper-V
4 7 (0.77%) VMware ESX
5 6 (0.66%) vSphere
6 4 (0.44%) XenDesktop
6 4 (0.44%) Postfix
6 4 (0.44%) Sendmail
7 3 (0.33%) XenApp
7 3 (0.33%) Squid
7 3 (0.33%) ISA Server
7 3 (0.33%) qmail
8 2 (0.22%) vCloud
9 1 (0.11%) VMware ESXi
9 1 (0.11%) Veritas Volume Manager
9 1 (0.11%) Veritas Cluster Server
9 1 (0.11%) Microsoft Virtual Server
9 1 (0.11%) XenServer
Systems Management
1 12 (1.31%) SCCM
2 7 (0.77%) Control-M
3 6 (0.66%) SCOM
4 2 (0.22%) Cisco UCCX
4 2 (0.22%) Backup Exec
5 1 (0.11%) WSUS
5 1 (0.11%) Foglight
5 1 (0.11%) Tivoli Storage Manager
5 1 (0.11%) SCVMM
Vendors
1 193 (21.12%) Microsoft
2 114 (12.47%) Oracle
3 86 (9.41%) VMware
4 48 (5.25%) Citrix
5 43 (4.70%) SAP
6 37 (4.05%) Cisco
7 26 (2.84%) Salesforce.com
8 19 (2.08%) Northgate
9 17 (1.86%) Remedy
9 17 (1.86%) Sun
9 17 (1.86%) Hyperion
10 15 (1.64%) Capita
11 14 (1.53%) ServiceNow
12 12 (1.31%) Avaya
13 11 (1.20%) Business Objects
14 9 (0.98%) Lotus
14 9 (0.98%) Red Hat
14 9 (0.98%) Apple
14 9 (0.98%) thinkFolio
15 8 (0.88%) Reuters
City, London
Capita Resourcing - IT Resourcing
Salary: £35000 - £40000 per annum + Benefits
Posted: 4 hours ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £300.00 - £350.00 per day
Posted: 5 hours ago
Central London / West End
Evolution Recruitment Solutions
Salary: 30,000 - 40,000
Posted: 19 hours ago
Kingston, Yorkshire
RM Education
Salary: £25k - £28k per annum + £1k bonus
Posted: Yesterday
London
Public Health England
Posted: Yesterday
Bedfordshire
Opal Tree Solutions
Salary: £45000 - £50000 per annum + excellent benefits
Posted: Yesterday
Guildford, Surrey
Lorien Resourcing
Posted: Yesterday
London
Conspicuous
Salary: From £35,000 to £45,000 per annum
Posted: 2 days ago
London
Lorien Resourcing
Salary: £70000 - £80000 per annum + excellent benefits
Posted: 2 days ago
London
Experis Ltd
Salary: £54000.00 - £59400.00 per annum + Benefits
Posted: 2 days ago
City, London
Harris Global
Salary: £0.00 - £52000 per annum
Posted: 2 days ago
Hull, North Humberside
RM Education
Salary: £25000 - £28000 per annum + £1k bonus
Posted: 3 days ago
Central London / West End
Ampersand Consulting
Salary: £45000 - £50000 per annum + Bonus + Benefits
Posted: 3 days ago
Redhill, Surrey
Senitor Associates
Salary: £80000 per annum + benefits
Posted: 3 days ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to 70K + 5K Car + Excellent Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to 70K + 5K Car + Excellent Benefits
Posted: 4 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to 70K + 5K Car + Excellent Benefits
Posted: 4 days ago
Nottingham, Nottinghamshire
Aximis (West) Limited
Salary: Up to 70K + 5K Car + Excellent Benefits
Posted: 4 days ago
Richmond, Surrey
Understanding Recruitment
Salary: £70000 - £80000 per annum + benefits
Posted: 4 days ago