The first table below looks at the demand for the Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Manager
Rank 528 519 516
Rank change year-on-year
-9 -3
Permanent jobs requiring a Support Manager 449 397 458
As % of all permanent IT jobs located in the UK 0.37% 0.36% 0.36%
As % of the Job Titles category 0.39% 0.38% 0.38%
Number of salaries quoted 384 335 403
Average salary £47,500 £48,500 £50,000
Average salary % change year-on-year
-2.06% -3.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £79,000 £87,500
UK excluding London average salary £42,500 £45,000 £47,589
% change year-on-year
-5.55% -5.44%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
114665 105124 119149
As % of all permanent IT jobs located in the UK 94.51% 94.68% 94.80%
Number of salaries quoted 92969 87480 102132
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager within the UK.

Support Manager Salary Trend in the UK

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager over the 3 months to 18 April 2014 within the UK.

Support Manager Salary Histogram in the UK

Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the UK over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -11 431 £48,000 -1.03% 51
London -41 185 £56,000 +1.81% 27
South East -23 79 £40,000 -6.97% 8
East of England +8 50 £40,500 +35.00% 4
City of London -33 40 £55,000 - 7
East Midlands -18 26 £42,500 -15.00% 1
West Midlands +15 25 £50,000 +2.56% 5
Yorkshire -38 24 £37,500 -1.31% 2
Surrey +12 23 £50,000 +13.63%
North West -8 21 £62,500 +32.97% 2
Hertfordshire +15 20 £45,000 +38.46%
Manchester +6 19 £62,500 +32.97% 1
South West +4 19 £45,000 -25.00% 2
Berkshire -6 15 £35,000 -12.50% 3
West Yorkshire -23 15 £41,250 +3.12%
Cambridgeshire +16 14 £40,500 +35.00% 1
Birmingham +16 14 £58,750 -26.56% 4
Hampshire -2 13 £37,500 -11.76% 1
Buckinghamshire -13 12 £48,750 +8.33%
Essex -23 11 £32,500 +12.06% 2
Woking +3 10 £44,000 -29.60%
Peterborough - 10 £39,000 - 1
Lincolnshire - 10 £40,000 -
Northamptonshire -5 9 £45,000 +12.50%
Leeds -16 9 £40,000 -11.11%
Oxford +1 8 £37,500 -22.68%
Oxfordshire -16 8 £37,500 -22.68%
Reading +2 7 £31,000 -24.84% 2
Leicestershire -14 7 £65,500 +31.00% 1
Watford -15 7 £67,500 -

Support Manager
Top 30 Related IT Skills

For the 6 months to 18 April 2014, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 283 (37.04%) ITIL
2 194 (25.39%) Finance
3 178 (23.30%) Windows
4 170 (22.25%) Service Delivery
5 157 (20.55%) Microsoft
6 130 (17.02%) SQL
7 121 (15.84%) SLA
8 97 (12.70%) Project Management
9 93 (12.17%) Service Management
10 90 (11.78%) SQL Server
11 86 (11.26%) MS Excel
12 79 (10.34%) Active Directory
13 76 (9.95%) Change Management
14 74 (9.69%) Banking
15 68 (8.90%) Oracle
15 68 (8.90%) .NET
16 67 (8.77%) VMware
17 64 (8.38%) MS Office
18 63 (8.25%) Degree
19 55 (7.20%) Continuous Improvement
20 49 (6.41%) Linux
20 49 (6.41%) Incident Management
21 48 (6.28%) PRINCE2
22 47 (6.15%) ITIL Certification
23 46 (6.02%) Cisco
24 45 (5.89%) UNIX
24 45 (5.89%) Problem Management
24 45 (5.89%) Windows Server 2008
25 44 (5.76%) Retail
25 44 (5.76%) Firewall

Support Manager
Top Related IT Skills by Category

For the 6 months to 18 April 2014, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (5.63%) SharePoint
2 38 (4.97%) MS Exchange
3 21 (2.75%) IIS
4 10 (1.31%) Blackberry Enterprise Server
4 10 (1.31%) SharePoint 2010
5 9 (1.18%) Exchange Server 2003
5 9 (1.18%) CMS
6 7 (0.92%) IBM Notes
7 6 (0.79%) Lync
8 5 (0.65%) Tomcat
9 4 (0.52%) BizTalk Server
9 4 (0.52%) Oracle Workflow
9 4 (0.52%) SharePoint Server
9 4 (0.52%) Exchange Server 2010
9 4 (0.52%) Exchange Server 2013
10 3 (0.39%) Exchange Server 2007
11 2 (0.26%) Documentum
11 2 (0.26%) ArcGIS
11 2 (0.26%) Site Server
11 2 (0.26%) IBM HTTP Server
Applications
1 86 (11.26%) MS Excel
2 64 (8.38%) MS Office
3 6 (0.79%) MS Project
4 4 (0.52%) MS PowerPoint
5 3 (0.39%) MS Visio
6 2 (0.26%) SPSS
Business Applications
1 12 (1.57%) Oracle EBS
2 11 (1.44%) Oracle EBS R12
2 11 (1.44%) Oracle Financials
3 10 (1.31%) Dynamics CRM
3 10 (1.31%) Oracle General Ledger
3 10 (1.31%) Oracle iProcurement
3 10 (1.31%) Oracle Payables
3 10 (1.31%) Oracle Receivables
3 10 (1.31%) Oracle Assets
4 9 (1.18%) Oracle Applications
4 9 (1.18%) SAP FI
5 8 (1.05%) SAP CO
5 8 (1.05%) Dynamics AX
6 7 (0.92%) Markit EDM
6 7 (0.92%) Oracle Cash Management
7 6 (0.79%) SAP FI/CO
8 5 (0.65%) SAP SD
9 4 (0.52%) Endur
9 4 (0.52%) Brady Trinity
9 4 (0.52%) Sage 200
Cloud Services
1 12 (1.57%) Office 365
2 8 (1.05%) Microsoft Azure
2 8 (1.05%) SaaS
3 3 (0.39%) Amazon AWS
4 1 (0.13%) PaaS
4 1 (0.13%) Cloud Computing
Communications & Networking
1 44 (5.76%) Firewall
2 34 (4.45%) TCP/IP
3 28 (3.66%) SAN
3 28 (3.66%) WAN
4 25 (3.27%) LAN
5 23 (3.01%) VoIP
6 21 (2.75%) Wireless
7 19 (2.49%) VPN
8 18 (2.36%) DNS
9 16 (2.09%) DHCP
10 14 (1.83%) Intranet
11 11 (1.44%) Network Security
12 10 (1.31%) Internet
13 7 (0.92%) NAS
13 7 (0.92%) Broadband
14 6 (0.79%) MPLS
14 6 (0.79%) Cisco ASA
15 5 (0.65%) FTP
16 4 (0.52%) Wi-Fi
16 4 (0.52%) VLAN
Database & Business Intelligence
1 90 (11.78%) SQL Server
2 28 (3.66%) SQL Server 2008
3 18 (2.36%) SQL Server 2012
4 17 (2.23%) MySQL
5 10 (1.31%) SQL Server 2005
6 9 (1.18%) Data Warehouse
7 8 (1.05%) SAP BW
7 8 (1.05%) SQL Server Integration Services
8 7 (0.92%) Oracle Database
8 7 (0.92%) SQL Server Reporting Services
9 6 (0.79%) Oracle Reports
10 5 (0.65%) Relational Database
10 5 (0.65%) MS Access
10 5 (0.65%) BusinessObjects
11 4 (0.52%) DB2
12 3 (0.39%) Oracle Database 11g
12 3 (0.39%) Essbase
12 3 (0.39%) OLAP
12 3 (0.39%) Oracle Discoverer
12 3 (0.39%) Data Mining
Development Applications
1 7 (0.92%) Toad
2 4 (0.52%) Visual Studio
3 3 (0.39%) JIRA
4 2 (0.26%) Oracle Forms
4 2 (0.26%) VSS/SourceSafe
5 1 (0.13%) Jenkins
5 1 (0.13%) Git (software)
5 1 (0.13%) Firebug
5 1 (0.13%) Maven
5 1 (0.13%) Ant
5 1 (0.13%) PVCS
General
1 194 (25.39%) Finance
2 74 (9.69%) Banking
3 44 (5.76%) Retail
4 37 (4.84%) Telecoms
5 32 (4.19%) Back Office
6 26 (3.40%) Investment Banking
7 21 (2.75%) Front Office
8 18 (2.36%) Law
8 18 (2.36%) Marketing
9 14 (1.83%) Publishing
9 14 (1.83%) Financial Institution
10 13 (1.70%) Legal
11 11 (1.44%) Advertising
12 8 (1.05%) Billing
13 7 (0.92%) Manufacturing
14 2 (0.26%) Electronics
14 2 (0.26%) Automotive
14 2 (0.26%) Pharmaceutical
14 2 (0.26%) Italian Language
15 1 (0.13%) Local Government
Libraries, Frameworks & Software Standards
1 68 (8.90%) .NET
2 33 (4.32%) HTML
3 19 (2.49%) XML
4 16 (2.09%) CSS
5 13 (1.70%) ASP.NET
6 10 (1.31%) .NET Framework
7 9 (1.18%) Web Services
8 6 (0.79%) J2EE
8 6 (0.79%) WinForms
8 6 (0.79%) Ajax
9 5 (0.65%) Middleware
9 5 (0.65%) MSMQ
10 4 (0.52%) ATL
11 2 (0.26%) XSLT
11 2 (0.26%) DHTML
11 2 (0.26%) JSON
11 2 (0.26%) Application Packaging
12 1 (0.13%) HTML5
12 1 (0.13%) REST
12 1 (0.13%) Oracle Fusion
Miscellaneous
1 32 (4.19%) Management Information System
2 26 (3.40%) Blackberry
3 22 (2.88%) Enterprise Software
4 17 (2.23%) Derivative
4 17 (2.23%) Equities
5 16 (2.09%) Fixed Income
6 15 (1.96%) Foreign Exchange (FX)
7 14 (1.83%) Open Source
8 12 (1.57%) Computer Science
9 11 (1.44%) NHS
10 9 (1.18%) Hedge funds
10 9 (1.18%) Video Conferencing
10 9 (1.18%) EPoS
11 8 (1.05%) Statistics
12 7 (0.92%) Mobile App
13 6 (0.79%) Device Driver
13 6 (0.79%) Equity Derivative
13 6 (0.79%) Learning Management System
14 5 (0.65%) EFT
15 4 (0.52%) Mainframe
Operating Systems
1 178 (23.30%) Windows
2 49 (6.41%) Linux
3 45 (5.89%) UNIX
3 45 (5.89%) Windows Server 2008
4 31 (4.06%) Windows Server 2003
5 26 (3.40%) Windows 7
6 22 (2.88%) Windows XP
7 11 (1.44%) Windows Server 2012
8 9 (1.18%) HPUX
9 8 (1.05%) Android
9 8 (1.05%) Windows 8
10 7 (0.92%) Apple iOS
11 6 (0.79%) Solaris
11 6 (0.79%) Windows Mobile
12 5 (0.65%) Mac OS X
12 5 (0.65%) Windows CE
13 4 (0.52%) Windows Vista
13 4 (0.52%) CentOS
14 3 (0.39%) Mac OS
15 2 (0.26%) AIX
Processes & Methodologies
1 283 (37.04%) ITIL
2 170 (22.25%) Service Delivery
3 97 (12.70%) Project Management
4 93 (12.17%) Service Management
5 76 (9.95%) Change Management
6 55 (7.20%) Continuous Improvement
7 49 (6.41%) Incident Management
8 48 (6.28%) PRINCE2
9 45 (5.89%) Problem Management
10 38 (4.97%) CRM
11 36 (4.71%) Information Security
11 36 (4.71%) Performance Management
12 35 (4.58%) Configuration Management
13 33 (4.32%) Risk Management
14 30 (3.93%) Disaster Recovery
15 27 (3.53%) Root Cause Analysis
15 27 (3.53%) ITSM
16 26 (3.40%) Stakeholder Management
17 25 (3.27%) Supplier Management
18 24 (3.14%) Business Continuity
Programming Languages
1 130 (17.02%) SQL
2 36 (4.71%) C#
3 29 (3.80%) Java
4 18 (2.36%) JavaScript
5 12 (1.57%) Perl
6 11 (1.44%) VB
7 10 (1.31%) PHP
8 9 (1.18%) PL/SQL
8 9 (1.18%) VB.NET
9 8 (1.05%) T-SQL
10 7 (0.92%) Shell Script
11 6 (0.79%) C++
11 6 (0.79%) PHP5
12 5 (0.65%) C
13 4 (0.52%) VBScript
14 3 (0.39%) Bash Shell
14 3 (0.39%) ABAP
15 2 (0.26%) VB6
15 2 (0.26%) PowerShell
16 1 (0.13%) ActionScript 3.0
Qualifications
1 63 (8.25%) Degree
2 47 (6.15%) ITIL Certification
3 22 (2.88%) Microsoft Certification
4 19 (2.49%) Cisco Certification
5 16 (2.09%) CCNA
6 15 (1.96%) MCP
7 12 (1.57%) Security Cleared
8 8 (1.05%) VMware Certified Professional (VCP)
9 7 (0.92%) CCNP
10 6 (0.79%) MCSE
11 4 (0.52%) MCSA
12 3 (0.39%) SC Cleared
12 3 (0.39%) CTC Cleared
12 3 (0.39%) HND
13 2 (0.26%) ISEB
13 2 (0.26%) MCITP
13 2 (0.26%) MCTS
13 2 (0.26%) VCP4
14 1 (0.13%) PRINCE2 Practitioner
14 1 (0.13%) DV Cleared
Quality Assurance & Compliance
1 121 (15.84%) SLA
2 38 (4.97%) QA
3 15 (1.96%) ISO/IEC 27001
4 5 (0.65%) ISO 9001
5 1 (0.13%) ISO 8583
System Software
1 79 (10.34%) Active Directory
2 21 (2.75%) VMware Infrastructure
3 10 (1.31%) XenApp
4 8 (1.05%) XenDesktop
4 8 (1.05%) Hyper-V
5 4 (0.52%) Microsoft App-V
5 4 (0.52%) Citrix Presentation Server
6 3 (0.39%) Forefront TMG
7 1 (0.13%) Terminal Services
7 1 (0.13%) Tivoli Workload Scheduler
Systems Management
1 11 (1.44%) SCCM
2 5 (0.65%) Cisco CUCM
3 4 (0.52%) NetBackup
3 4 (0.52%) WSUS
3 4 (0.52%) EMC NetWorker
4 3 (0.39%) Backup Exec
5 2 (0.26%) Tivoli
6 1 (0.13%) SCDPM
6 1 (0.13%) ITRS Geneos
6 1 (0.13%) Symantec Enterprise Vault
6 1 (0.13%) McAfee ePO
6 1 (0.13%) Cisco UCCX
6 1 (0.13%) Red Hat Satellite
6 1 (0.13%) HP Quality Center
6 1 (0.13%) Cisco UCCE
6 1 (0.13%) SCOM
6 1 (0.13%) Cisco IPCC
6 1 (0.13%) Tivoli Storage Manager
6 1 (0.13%) Control-M
Vendors
1 157 (20.55%) Microsoft
2 68 (8.90%) Oracle
3 67 (8.77%) VMware
4 46 (6.02%) Cisco
5 36 (4.71%) SAP
6 31 (4.06%) Citrix
7 23 (3.01%) HP
8 16 (2.09%) Apple
9 11 (1.44%) CheckPoint
9 11 (1.44%) Charles River
10 10 (1.31%) NetApp
11 9 (1.18%) Murex
12 8 (1.05%) Dell
12 8 (1.05%) Sybase
12 8 (1.05%) OpenLink
12 8 (1.05%) Sitecore
13 7 (0.92%) Lotus
13 7 (0.92%) Business Objects
13 7 (0.92%) IBM
14 6 (0.79%) Avaya
Birmingham, West Midlands (County)
Randstad Sourceright
Posted: 23 hours ago
Harlow, Essex
Harvey Nash plc
Salary: £60000 - £65000 per annum
Posted: Yesterday
Bournemouth, Dorset
Rock Recruitment Specialists
Salary: £24000 per annum
Posted: Yesterday
Manchester, Lancashire
Montash
Salary: £55 - £75 per annum + Excellent Package
Posted: Yesterday
Aberdeen, Aberdeenshire
Executive Recruitment Services (ERS)
Posted: Yesterday
London
Harvey Nash plc
Salary: £50000 - £60000 per annum
Posted: Yesterday
Harlow, Essex
Harvey Nash plc
Salary: £65000 - £67000 per annum
Posted: Yesterday
Ruislip, Middlesex
RM Education
Salary: £28k - £31k per annum + £1k bonus
Posted: 2 days ago
London
Ultimate Asset
Posted: 2 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £40000.00 - £50000.00 per annum + Plus benefits
Posted: 2 days ago
London
Pioneer Search
Salary: £60000 - £69000 per annum
Posted: 3 days ago
Middlesex
Greythorn
Salary: £65000 - £75000 per annum + 15% Bonus + Benefits
Posted: 3 days ago
London
SEC Recruitment Limited
Posted: 3 days ago
Birmingham, West Midlands (County)
IT People First
Salary: From £50,000 to £70,000 per annum Car Allowance + Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Global Technology Solutions Ltd
Salary: £60000 - £70000 per annum + car allow+ben
Posted: 4 days ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £40000 - £50000 per annum
Posted: 4 days ago
Cardiff, South Glamorgan
Intapeople
Salary: £40000 to £50000 per annum
Posted: 4 days ago
Ruislip, Middlesex
RM Education
Salary: £28,000 - £31,000 per annum + £1,000 bonus
Posted: 4 days ago
North London
Cyber Team
Salary: From £48,000 to £53,000 per annum
Posted: 4 days ago
City, London
ReThink Recruitment
Salary: £50000.00 - £55000.00 per annum
Posted: 4 days ago