The table below looks at the statistics for the Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Support Manager
Rank 579 496 513
Rank change year-on-year
-83 +17
Permanent jobs requiring a Support Manager 347 484 433
As % of all permanent IT jobs located in the UK 0.32% 0.42% 0.40%
As % of the Job Titles category 0.34% 0.44% 0.42%
Number of salaries quoted 273 408 352
Average salary £50,000 £50,000 £47,500
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £35,000 £32,500 £34,000
10% offered a salary of more than £77,500 £72,500 £77,500
UK excluding London average salary £47,750 £50,000 £45,000
% change year-on-year
-4.50% +11.11%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
102980 110053 102274
As % of all permanent IT jobs located in the UK 94.31% 94.49% 94.32%
Number of salaries quoted 85256 89729 84642
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager within the UK.

Support Manager Salary Trend in the UK

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager over the 3 months to 4 August 2015 within the UK.

Support Manager Salary Histogram in the UK

Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the UK over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -60 322 £50,000 - 40
London -43 126 £55,000 - 12
South East +2 65 £50,000 +21.95% 12
East of England -5 33 £61,000 +40.22% 2
West Midlands -13 31 £47,500 -13.63% 4
City of London -11 29 £50,000 -9.09% 3
Essex +10 25 £62,500 +13.63%
North West -4 24 £45,000 -18.18% 5
Yorkshire -1 17 £42,500 +16.43% 3
West Yorkshire +13 15 £45,000 -5.26%
Berkshire +6 15 £57,500 +15.00% 2
East Midlands -18 14 £48,750 -15.21%
Chelmsford - 14 £62,500 -
Birmingham -10 13 £47,500 -26.92% 2
Leeds +18 12 £47,500 -
Manchester +1 11 £45,000 -13.46% 3
Buckinghamshire -4 11 £52,500 +40.00%
Surrey +4 10 £47,000 +25.33%
Milton Keynes -8 10 £50,000 -
Oxfordshire +10 9 £50,000 +38.88% 2
South West -30 8 £46,500 +3.33% 2
Middlesex +10 7 £55,000 -21.42%
Slough -5 7 £55,000 +10.00% 1
Brentwood -9 7 - -
Northamptonshire +11 6 £63,750 +123.68%
Northampton +10 6 £63,750 +123.68%
Merseyside +13 5 £47,500 -34.48%
Liverpool +12 5 £47,500 -34.48%
Wales +1 5 £37,500 -
South Wales -3 5 £37,500 -

Support Manager
Top 30 Related IT Skills

For the 6 months to 4 August 2015, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 286 (40.23%) ITIL
2 188 (26.44%) Finance
3 186 (26.16%) Windows
4 157 (22.08%) SLA
5 124 (17.44%) Service Delivery
6 110 (15.47%) Microsoft
7 104 (14.63%) SQL
8 103 (14.49%) Service Management
9 99 (13.92%) Project Management
10 92 (12.94%) Problem Management
11 86 (12.10%) Active Directory
12 84 (11.81%) Incident Management
13 82 (11.53%) Oracle
14 80 (11.25%) Change Management
15 73 (10.27%) MS Excel
16 71 (9.99%) Retail
17 70 (9.85%) Linux
18 64 (9.00%) Mentoring
19 63 (8.86%) People Management
19 63 (8.86%) VMware
20 62 (8.72%) Coaching
21 60 (8.44%) Banking
22 58 (8.16%) UNIX
23 57 (8.02%) Stakeholder Management
24 56 (7.88%) Degree
25 55 (7.74%) Agile Software Development
25 55 (7.74%) Line Management
26 54 (7.59%) CRM
27 53 (7.45%) SQL Server
28 51 (7.17%) Windows 7

Support Manager
Top Related IT Skills by Category

For the 6 months to 4 August 2015, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (3.94%) MS Exchange
2 20 (2.81%) IIS
3 14 (1.97%) SharePoint
4 11 (1.55%) Exchange Server 2010
5 8 (1.13%) Adobe Experience Manager
6 6 (0.84%) Confluence
6 6 (0.84%) OpenEdge
7 5 (0.70%) ArcGIS
8 4 (0.56%) Exchange Server 2013
9 3 (0.42%) Oracle SOA Suite
9 3 (0.42%) WebSphere
9 3 (0.42%) CMS
9 3 (0.42%) SAS
9 3 (0.42%) WebLogic
9 3 (0.42%) Apache
9 3 (0.42%) Tomcat
10 2 (0.28%) JBoss
10 2 (0.28%) MS Project Server
10 2 (0.28%) Lync
10 2 (0.28%) Blackberry Enterprise Server
Applications
1 73 (10.27%) MS Excel
2 46 (6.47%) MS Office
3 8 (1.13%) MS Project
4 5 (0.70%) Spreadsheet
5 4 (0.56%) MS PowerPoint
6 2 (0.28%) MS Visio
7 1 (0.14%) MicroStation
7 1 (0.14%) ProjectWise
7 1 (0.14%) Adobe Creative Suite
Business Applications
1 16 (2.25%) Oracle EBS
2 13 (1.83%) Maximo
3 11 (1.55%) Primavera
4 10 (1.41%) thinkFolio
5 9 (1.27%) Dynamics CRM
6 7 (0.98%) Oracle ERP
7 6 (0.84%) Endur
8 5 (0.70%) Oracle Applications
8 5 (0.70%) SAP ERP
8 5 (0.70%) Oracle EBS R12
8 5 (0.70%) Markit EDM
9 4 (0.56%) SAP LE
9 4 (0.56%) SAP SCM
9 4 (0.56%) LatentZero
9 4 (0.56%) SAP MM
9 4 (0.56%) SAP SD
10 3 (0.42%) SAP HR
10 3 (0.42%) Dynamics NAV
10 3 (0.42%) 3000 Xtra
10 3 (0.42%) Eikon
Cloud Services
1 23 (3.23%) SaaS
2 9 (1.27%) Office 365
3 7 (0.98%) Amazon AWS
4 6 (0.84%) Cloud Computing
5 5 (0.70%) SuccessFactors
6 4 (0.56%) Microsoft Azure
6 4 (0.56%) Google Apps
7 1 (0.14%) IaaS
Communications & Networking
1 34 (4.78%) Firewall
2 30 (4.22%) DNS
3 28 (3.94%) TCP/IP
4 23 (3.23%) VPN
5 22 (3.09%) DHCP
6 20 (2.81%) WAN
7 19 (2.67%) LAN
8 12 (1.69%) Network Security
9 11 (1.55%) SAN
10 6 (0.84%) VoIP
10 6 (0.84%) Wireless
10 6 (0.84%) MPLS
10 6 (0.84%) Intranet
10 6 (0.84%) Internet
11 5 (0.70%) NAS
11 5 (0.70%) Unified Communications
12 4 (0.56%) VLAN
12 4 (0.56%) Wireshark
12 4 (0.56%) SSL
13 3 (0.42%) Ethernet
Database & Business Intelligence
1 53 (7.45%) SQL Server
2 13 (1.83%) Relational Database
3 11 (1.55%) MySQL
4 10 (1.41%) Oracle Database
5 8 (1.13%) Oracle BI EE
6 7 (0.98%) RDBMS
7 6 (0.84%) SQL Server Reporting Services
8 5 (0.70%) BusinessObjects
9 4 (0.56%) SAP BI
9 4 (0.56%) SQL Server 2008
10 3 (0.42%) SAP HANA
10 3 (0.42%) SAP BW
10 3 (0.42%) OLTP
10 3 (0.42%) MS Access
11 2 (0.28%) Data Warehouse
11 2 (0.28%) DB2
11 2 (0.28%) Crystal Reports
11 2 (0.28%) Oracle Database 10g
11 2 (0.28%) mvBase
11 2 (0.28%) SQL Server 2012
Development Applications
1 8 (1.13%) Maven
1 8 (1.13%) JIRA
2 5 (0.70%) MSI
3 2 (0.28%) Team Foundation Server
4 1 (0.14%) WinDbg
4 1 (0.14%) SoapUI
4 1 (0.14%) Calabash
4 1 (0.14%) eggPlant
4 1 (0.14%) Subversion
4 1 (0.14%) VSS/SourceSafe
4 1 (0.14%) Toad
4 1 (0.14%) TeamCity
General
1 188 (26.44%) Finance
2 71 (9.99%) Retail
3 60 (8.44%) Banking
4 34 (4.78%) Front Office
5 24 (3.38%) Legal
6 23 (3.23%) Advertising
7 22 (3.09%) Marketing
8 21 (2.95%) Law
9 19 (2.67%) Telecoms
9 19 (2.67%) Investment Banking
10 15 (2.11%) Manufacturing
11 13 (1.83%) Back Office
11 13 (1.83%) Games
12 11 (1.55%) Billing
13 10 (1.41%) Military
14 9 (1.27%) Financial Institution
15 6 (0.84%) Retail Banking
16 4 (0.56%) Corporate Banking
16 4 (0.56%) Private Banking
17 2 (0.28%) Dutch Language
Libraries, Frameworks & Software Standards
1 31 (4.36%) .NET
2 21 (2.95%) Web Services
3 12 (1.69%) Spring
4 11 (1.55%) J2EE
5 10 (1.41%) CSS
5 10 (1.41%) XML
6 8 (1.13%) HTML
6 8 (1.13%) Spring MVC
6 8 (1.13%) jQuery
6 8 (1.13%) Sass
6 8 (1.13%) AngularJS
6 8 (1.13%) Twitter Bootstrap
6 8 (1.13%) REST
7 6 (0.84%) Mason
7 6 (0.84%) Application Packaging
7 6 (0.84%) FIX Protocol
8 4 (0.56%) .NET Framework
8 4 (0.56%) Java EE
8 4 (0.56%) LAMP
8 4 (0.56%) Hibernate
Miscellaneous
1 51 (7.17%) Analytical Skills
2 40 (5.63%) Management Information System
3 22 (3.09%) Fixed Income
4 18 (2.53%) Derivative
5 17 (2.39%) Enterprise Software
6 16 (2.25%) Data Centre
6 16 (2.25%) Statistics
7 15 (2.11%) Hedge funds
8 14 (1.97%) GIS
8 14 (1.97%) Foreign Exchange (FX)
9 13 (1.83%) EPoS
9 13 (1.83%) Client/Server
9 13 (1.83%) AS400
10 12 (1.69%) Replication
11 9 (1.27%) Computer Science
12 8 (1.13%) Equities
13 7 (0.98%) Blackberry
13 7 (0.98%) Video Conferencing
14 5 (0.70%) User Experience
15 4 (0.56%) Equity Derivative
Operating Systems
1 186 (26.16%) Windows
2 70 (9.85%) Linux
3 58 (8.16%) UNIX
4 51 (7.17%) Windows 7
5 40 (5.63%) Windows Server 2008
6 37 (5.20%) Windows Server 2012
7 20 (2.81%) Windows Server 2003
8 17 (2.39%) Windows XP
9 15 (2.11%) Windows 8
10 9 (1.27%) Mac OS X
11 8 (1.13%) Android
12 6 (0.84%) Red Hat Enterprise Linux
13 4 (0.56%) Windows Vista
13 4 (0.56%) Solaris
14 3 (0.42%) AIX
15 2 (0.28%) Mac OS
15 2 (0.28%) Windows 2000 Server
15 2 (0.28%) Apple iOS
16 1 (0.14%) Windows Phone
Processes & Methodologies
1 286 (40.23%) ITIL
2 124 (17.44%) Service Delivery
3 103 (14.49%) Service Management
4 99 (13.92%) Project Management
5 92 (12.94%) Problem Management
6 84 (11.81%) Incident Management
7 80 (11.25%) Change Management
8 64 (9.00%) Mentoring
9 63 (8.86%) People Management
10 62 (8.72%) Coaching
11 57 (8.02%) Stakeholder Management
12 55 (7.74%) Agile Software Development
12 55 (7.74%) Line Management
13 54 (7.59%) CRM
14 47 (6.61%) PRINCE2
15 40 (5.63%) ERP
16 38 (5.34%) E-Commerce
16 38 (5.34%) Release Management
17 36 (5.06%) Performance Management
18 35 (4.92%) Asset Management
Programming Languages
1 104 (14.63%) SQL
2 50 (7.03%) Java
3 15 (2.11%) JavaScript
3 15 (2.11%) C#
4 12 (1.69%) C++
4 12 (1.69%) COBOL
5 7 (0.98%) Perl
5 7 (0.98%) T-SQL
6 5 (0.70%) PowerShell
7 4 (0.56%) ABAP
7 4 (0.56%) Shell Script
7 4 (0.56%) C
8 3 (0.42%) PL/SQL
8 3 (0.42%) Python
9 2 (0.28%) VBA
9 2 (0.28%) VBScript
10 1 (0.14%) VB
10 1 (0.14%) AWK
10 1 (0.14%) VB6
10 1 (0.14%) PHP5
Qualifications
1 56 (7.88%) Degree
2 47 (6.61%) ITIL Certification
3 32 (4.50%) Microsoft Certification
4 28 (3.94%) MCSE
5 16 (2.25%) MCP
6 11 (1.55%) MCITP
7 10 (1.41%) CCNA
7 10 (1.41%) Cisco Certification
8 9 (1.27%) Security Cleared
9 7 (0.98%) MCTS
10 5 (0.70%) PMP
10 5 (0.70%) PMI Certification
11 4 (0.56%) SC Cleared
12 3 (0.42%) RHCE
13 2 (0.28%) HND
13 2 (0.28%) MCSA
13 2 (0.28%) Sun Certification
13 2 (0.28%) SCSA
13 2 (0.28%) ITIL Foundation Certificate
14 1 (0.14%) RHCSA
Quality Assurance & Compliance
1 157 (22.08%) SLA
2 16 (2.25%) QA
3 12 (1.69%) Sarbanes-Oxley
4 8 (1.13%) ISO/IEC 27001
5 7 (0.98%) COBIT
6 4 (0.56%) ISO 9001
7 1 (0.14%) Data Quality
7 1 (0.14%) ISO 14001
System Software
1 86 (12.10%) Active Directory
2 35 (4.92%) VMware Infrastructure
3 12 (1.69%) Hyper-V
4 8 (1.13%) XenApp
5 6 (0.84%) Microsoft App-V
6 5 (0.70%) XenDesktop
6 5 (0.70%) VMware ESX
7 4 (0.56%) Terminal Services
8 3 (0.42%) ISA Server
9 2 (0.28%) XenServer
9 2 (0.28%) VMware ESXi
10 1 (0.14%) VMware Server
10 1 (0.14%) Terminal Server
Systems Management
1 9 (1.27%) Opscode Chef
2 8 (1.13%) Puppet
3 5 (0.70%) NetBackup
3 5 (0.70%) Data Guard
4 3 (0.42%) Tivoli Storage Manager
4 3 (0.42%) SCOM
5 2 (0.28%) Symantec Endpoint Protection
5 2 (0.28%) Control-M
5 2 (0.28%) Tivoli
5 2 (0.28%) HP SIM
5 2 (0.28%) Backup Exec
6 1 (0.14%) Legato
6 1 (0.14%) Cisco UCCX
6 1 (0.14%) Cisco CUCM
Vendors
1 110 (15.47%) Microsoft
2 82 (11.53%) Oracle
3 63 (8.86%) VMware
4 39 (5.49%) SAP
5 32 (4.50%) Citrix
6 29 (4.08%) IBM
7 23 (3.23%) Cisco
8 21 (2.95%) Salesforce.com
9 20 (2.81%) ESRI
10 14 (1.97%) Sun
11 13 (1.83%) Sybase
12 12 (1.69%) NetApp
13 10 (1.41%) Remedy
14 9 (1.27%) Eloqua
14 9 (1.27%) Bloomberg
15 8 (1.13%) Apple
16 7 (0.98%) HP
17 6 (0.84%) Triple Point
17 6 (0.84%) ServiceNow
17 6 (0.84%) Trayport
City, London
Bluetownonline
Salary: Competitive
Posted: 1 hour ago
Birmingham, West Midlands (County)
Bluetownonline
Salary: Competitive
Posted: 1 hour ago
City, London
Burnham Resources
Salary: From £35,000 to £40,000 per annum
Posted: 3 hours ago
London
Salt
Salary: £60000 - £80000 per annum + bonus & benefits
Posted: 9 hours ago
Stevenage, Hertfordshire
Senitor Associates
Salary: £40000 per annum
Posted: 21 hours ago
Central London / West End
eCom Recruitment
Salary: From £50,000 to £55,000 per annum + Benefits
Posted: 22 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £50,000 per annum
Posted: Yesterday
Bognor Regis, West Sussex
Class Technology Solutions Ltd
Salary: From £25,000 to £32,000 per annum
Posted: Yesterday
Southampton, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £27000.00 per annum + Pension, Holiday
Posted: 3 days ago
Sheffield, Yorkshire
Access Computer Consulting Plc
Posted: 3 days ago
Hull, North Humberside
Greywood Associates Limited
Salary: £40000 - £45000 per annum + bens
Posted: 4 days ago
Oxfordshire
Bright Executive Recruitment
Salary: £25000 - £32000 per annum
Posted: 4 days ago
Central London / West End
Client Server
Salary: £75k to £85k + excellent bonus + benefits
Posted: 4 days ago
King's Lynn, Norfolk
jft maintenance
Salary: From £23,000 to £33,000 per annum
Posted: 5 days ago
Berkshire
Networking People
Salary: Benefits
Posted: 5 days ago
Manchester, Lancashire
Uniting Ambition
Salary: £45k - 55k per year
Posted: 5 days ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £31000.00 - £41000.00 per annum
Posted: 6 days ago
Crawley, West Sussex
Comtecs
Salary: £57000 - £60000 Per Annum C60k + Bonus + Benefits
Posted: 6 days ago
Bristol, Avon
CDK Global
Salary: Competitive
Posted: 7 days ago
West London
Kantar World Panel UK
Salary: Up to £40,000 per annum Competitive
Posted: 12 days ago