The table below looks at the statistics for the Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Support Manager
Rank 554 549 561
Rank change year-on-year
-5 +12
Permanent jobs requiring a Support Manager 361 395 363
As % of all permanent IT jobs located in the UK 0.33% 0.34% 0.33%
As % of the Job Titles category 0.35% 0.36% 0.35%
Number of salaries quoted 304 339 303
Average salary £50,000 £47,500 £47,500
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £32,750 £32,500 £31,600
10% offered a salary of more than £75,000 £75,000 £70,000
UK excluding London average salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103849 108425 103990
As % of all permanent IT jobs located in the UK 94.75% 94.58% 94.80%
Number of salaries quoted 85040 87699 86943
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager within the UK.

Support Manager Salary Trend in the UK

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager over the 3 months to 31 March 2015 within the UK.

Support Manager Salary Histogram in the UK

Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the UK over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -29 338 £50,000 +3.09% 36
London +17 174 £60,000 +4.34% 12
City of London +9 44 £60,000 +9.09% 7
South East -22 43 £47,500 +10.46% 8
Yorkshire -5 27 £39,500 +5.33%
North West +16 23 £41,000 -34.40% 5
East of England -17 21 £50,000 +19.04% 1
East Midlands +4 18 £47,500 +5.55% 4
West Midlands -14 16 £42,500 -2.85% 4
West Yorkshire +1 15 £47,500 +11.76%
South West -10 15 £42,500 -5.55% 1
Leeds -2 14 £47,500 +18.75%
Manchester -7 13 £40,500 -35.20% 4
Birmingham -2 10 £50,000 -
Hertfordshire -16 9 £50,000 +11.11% 1
Scotland +24 8 £53,500 +16.39% 2
Northamptonshire +6 8 £55,000 +37.50% 1
Hampshire -5 8 £45,000 +12.50% 1
Buckinghamshire -9 8 £42,500 +30.76%
Surrey -19 8 £65,000 +30.00% 5
Leicester +25 7 £47,500 -27.48% 2
Leicestershire +21 7 £47,500 -27.48% 2
Cheshire +9 7 £45,000 -30.76%
East Yorkshire +8 7 - -
Hull +7 7 - -
Northampton +5 7 £65,000 +44.44%
Watford +3 7 £57,500 -14.81% 1
Somerset - 7 £42,500 -
Essex +1 6 - -
Milton Keynes -1 6 £42,500 -

Support Manager
Top 30 Related IT Skills

For the 6 months to 31 March 2015, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 268 (36.41%) ITIL
2 204 (27.72%) Windows
3 203 (27.58%) Finance
4 159 (21.60%) Microsoft
5 149 (20.24%) SQL
5 149 (20.24%) Service Delivery
6 127 (17.26%) SLA
7 106 (14.40%) MS Excel
8 101 (13.72%) Project Management
9 96 (13.04%) Active Directory
10 82 (11.14%) Retail
11 81 (11.01%) Degree
12 79 (10.73%) VMware
12 79 (10.73%) UNIX
13 78 (10.60%) Service Management
14 71 (9.65%) MS Office
14 71 (9.65%) Incident Management
15 70 (9.51%) Problem Management
16 69 (9.38%) Banking
17 66 (8.97%) Change Management
17 66 (8.97%) Linux
18 64 (8.70%) VMware Infrastructure
18 64 (8.70%) Windows 7
19 59 (8.02%) SQL Server
20 58 (7.88%) DNS
21 53 (7.20%) Oracle
22 51 (6.93%) Java
23 50 (6.79%) MS Exchange
23 50 (6.79%) Stakeholder Management
23 50 (6.79%) Windows Server 2008

Support Manager
Top Related IT Skills by Category

For the 6 months to 31 March 2015, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 50 (6.79%) MS Exchange
2 26 (3.53%) SharePoint
3 18 (2.45%) IIS
4 14 (1.90%) Apache Solr
5 11 (1.49%) Confluence
6 9 (1.22%) Apache
7 7 (0.95%) Lync
7 7 (0.95%) Exchange Server 2010
7 7 (0.95%) Exchange Server 2013
8 5 (0.68%) Blackberry Enterprise Server
8 5 (0.68%) CMS
9 4 (0.54%) Tomcat
9 4 (0.54%) WebLogic
10 3 (0.41%) WebSphere
11 2 (0.27%) MS Project Server
11 2 (0.27%) Exchange Server 2007
11 2 (0.27%) Exchange Server 2003
11 2 (0.27%) SharePoint Server
11 2 (0.27%) OpenEdge
11 2 (0.27%) JBoss
Applications
1 106 (14.40%) MS Excel
2 71 (9.65%) MS Office
3 15 (2.04%) MS Project
4 7 (0.95%) MS Visio
4 7 (0.95%) MS PowerPoint
5 5 (0.68%) Spreadsheet
6 2 (0.27%) SPSS
7 1 (0.14%) Adobe Creative Suite
Business Applications
1 18 (2.45%) Oracle EBS
1 18 (2.45%) thinkFolio
1 18 (2.45%) Oracle EBS R12
2 10 (1.36%) Oracle Applications
3 8 (1.09%) Oracle Financials
3 8 (1.09%) Oracle 11i
3 8 (1.09%) Oracle iProcurement
3 8 (1.09%) Oracle Financial Analyzer
4 7 (0.95%) LatentZero
5 6 (0.82%) Dynamics CRM
5 6 (0.82%) Markit EDM
6 5 (0.68%) SAP BPC
6 5 (0.68%) Changepoint
7 4 (0.54%) Front Arena
7 4 (0.54%) SAP FI/CO
7 4 (0.54%) SAP R/3
7 4 (0.54%) SAP FI
7 4 (0.54%) LongView
7 4 (0.54%) Endur
7 4 (0.54%) Remedy ITSM
Cloud Services
1 10 (1.36%) SaaS
2 9 (1.22%) Office 365
3 4 (0.54%) Google Apps
4 1 (0.14%) Cloud Computing
4 1 (0.14%) Amazon AWS
4 1 (0.14%) SuccessFactors
Communications & Networking
1 58 (7.88%) DNS
2 42 (5.71%) TCP/IP
3 40 (5.43%) DHCP
4 33 (4.48%) Firewall
5 26 (3.53%) VoIP
6 24 (3.26%) VPN
7 22 (2.99%) HTTP
8 18 (2.45%) LAN
8 18 (2.45%) SAN
9 16 (2.17%) Internet
10 14 (1.90%) WAN
11 11 (1.49%) Intranet
11 11 (1.49%) NAS
12 8 (1.09%) Network Security
12 8 (1.09%) iSCSI
12 8 (1.09%) SSH
13 7 (0.95%) SSL
14 6 (0.82%) Ethernet
14 6 (0.82%) Telnet
15 5 (0.68%) SMTP
Database & Business Intelligence
1 59 (8.02%) SQL Server
2 14 (1.90%) DB2
2 14 (1.90%) Data Warehouse
3 8 (1.09%) Oracle Discoverer
4 6 (0.82%) MySQL
5 5 (0.68%) SQL Server 2008
5 5 (0.68%) Oracle Database
5 5 (0.68%) SAP BW
6 4 (0.54%) Oracle Reports
7 2 (0.27%) SAP BI
7 2 (0.27%) SQL Server Reporting Services
7 2 (0.27%) Relational Database
8 1 (0.14%) OpenQM
8 1 (0.14%) Hyperion Smart View
8 1 (0.14%) NoSQL
8 1 (0.14%) mvBase
8 1 (0.14%) Big Data
8 1 (0.14%) WebFOCUS
8 1 (0.14%) BusinessObjects XI
8 1 (0.14%) SQL Server Analysis Services
Development Applications
1 18 (2.45%) JIRA
2 3 (0.41%) Team Foundation Server
3 2 (0.27%) VSS/SourceSafe
3 2 (0.27%) Toad
3 2 (0.27%) QuickTest Pro
3 2 (0.27%) LoadRunner
4 1 (0.14%) MSI
4 1 (0.14%) Bugzilla
4 1 (0.14%) Maven
4 1 (0.14%) WinDbg
General
1 203 (27.58%) Finance
2 82 (11.14%) Retail
3 69 (9.38%) Banking
4 35 (4.76%) Front Office
5 27 (3.67%) Telecoms
6 26 (3.53%) Legal
7 19 (2.58%) Investment Banking
7 19 (2.58%) Back Office
8 16 (2.17%) Law
9 11 (1.49%) Marketing
10 10 (1.36%) Billing
10 10 (1.36%) Advertising
11 9 (1.22%) Publishing
12 8 (1.09%) Financial Institution
13 6 (0.82%) Electronics
14 4 (0.54%) Manufacturing
14 4 (0.54%) French Language
15 2 (0.27%) General Ledger
16 1 (0.14%) Corporate Banking
16 1 (0.14%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 33 (4.48%) XML
2 24 (3.26%) FIX Protocol
3 23 (3.13%) .NET
4 18 (2.45%) J2EE
5 15 (2.04%) Web Services
6 9 (1.22%) CSS
6 9 (1.22%) Middleware
7 8 (1.09%) SOAP
8 7 (0.95%) HTML
9 6 (0.82%) LAMP
10 4 (0.54%) .NET Framework
10 4 (0.54%) COM
10 4 (0.54%) JDBC
11 3 (0.41%) ASP.NET
11 3 (0.41%) XSLT
11 3 (0.41%) Application Packaging
12 2 (0.27%) Regular Expression
12 2 (0.27%) SAML
13 1 (0.14%) WebSphere MQ
13 1 (0.14%) OLE DB
Miscellaneous
1 49 (6.66%) Analytical Skills
2 28 (3.80%) Fixed Income
3 27 (3.67%) Management Information System
4 23 (3.13%) Computer Science
5 22 (2.99%) Foreign Exchange (FX)
6 19 (2.58%) Hedge funds
7 18 (2.45%) Blackberry
7 18 (2.45%) Derivative
8 17 (2.31%) Statistics
9 15 (2.04%) EPoS
10 13 (1.77%) Mathematics
11 12 (1.63%) Equities
12 10 (1.36%) Client/Server
12 10 (1.36%) User Experience
13 9 (1.22%) Clustering
14 7 (0.95%) E-Learning
14 7 (0.95%) AS400
15 6 (0.82%) Smartphone
15 6 (0.82%) NHS
16 5 (0.68%) Life Science
Operating Systems
1 204 (27.72%) Windows
2 79 (10.73%) UNIX
3 66 (8.97%) Linux
4 64 (8.70%) Windows 7
5 50 (6.79%) Windows Server 2008
5 50 (6.79%) Windows Server 2012
6 28 (3.80%) Windows 8
7 24 (3.26%) Windows XP
8 21 (2.85%) Windows Server 2003
9 16 (2.17%) Android
10 13 (1.77%) Windows Vista
11 11 (1.49%) Mac OS X
12 6 (0.82%) Solaris
12 6 (0.82%) Red Hat Enterprise Linux
13 5 (0.68%) AIX
14 3 (0.41%) Apple iOS
15 2 (0.27%) Mac OS
15 2 (0.27%) Windows 2000 Server
16 1 (0.14%) Debian
16 1 (0.14%) Windows Phone
Processes & Methodologies
1 268 (36.41%) ITIL
2 149 (20.24%) Service Delivery
3 101 (13.72%) Project Management
4 78 (10.60%) Service Management
5 71 (9.65%) Incident Management
6 70 (9.51%) Problem Management
7 66 (8.97%) Change Management
8 50 (6.79%) Stakeholder Management
8 50 (6.79%) People Management
9 42 (5.71%) Line Management
9 42 (5.71%) Mentoring
10 40 (5.43%) Agile Software Development
11 37 (5.03%) Asset Management
11 37 (5.03%) Performance Management
12 36 (4.89%) CRM
12 36 (4.89%) E-Commerce
13 33 (4.48%) Risk Management
13 33 (4.48%) Continuous Improvement
14 31 (4.21%) Time Management
15 30 (4.08%) PRINCE2
Programming Languages
1 149 (20.24%) SQL
2 51 (6.93%) Java
3 24 (3.26%) C#
4 15 (2.04%) PL/SQL
5 11 (1.49%) PowerShell
6 10 (1.36%) Shell Script
7 9 (1.22%) C
8 8 (1.09%) C++
8 8 (1.09%) T-SQL
9 6 (0.82%) COBOL
9 6 (0.82%) JavaScript
9 6 (0.82%) Python
10 5 (0.68%) Perl
11 3 (0.41%) VBA
11 3 (0.41%) AWK
11 3 (0.41%) sed
12 1 (0.14%) VB6
12 1 (0.14%) Bash Shell
12 1 (0.14%) VBScript
12 1 (0.14%) VB
Qualifications
1 81 (11.01%) Degree
2 39 (5.30%) Microsoft Certification
3 36 (4.89%) ITIL Certification
4 30 (4.08%) MCSE
5 14 (1.90%) Cisco Certification
6 13 (1.77%) CCNA
7 12 (1.63%) MCSA
7 12 (1.63%) ITIL Foundation Certificate
8 11 (1.49%) MCP
9 9 (1.22%) Security Cleared
10 8 (1.09%) MCITP
11 7 (0.95%) SC Cleared
12 6 (0.82%) RHCE
13 5 (0.68%) HNC
13 5 (0.68%) DV Cleared
13 5 (0.68%) VMware Certified Professional (VCP)
14 4 (0.54%) SCSA
14 4 (0.54%) MCTS
14 4 (0.54%) Sun Certification
14 4 (0.54%) PMI Certification
Quality Assurance & Compliance
1 127 (17.26%) SLA
2 15 (2.04%) QA
3 4 (0.54%) ISO/IEC 27001
4 2 (0.27%) COBIT
4 2 (0.27%) Sarbanes-Oxley
4 2 (0.27%) ISO 9000
4 2 (0.27%) ISO 9001
System Software
1 96 (13.04%) Active Directory
2 64 (8.70%) VMware Infrastructure
3 15 (2.04%) vSphere
4 13 (1.77%) Hyper-V
5 7 (0.95%) Terminal Services
6 6 (0.82%) VMware ESXi
7 2 (0.27%) Microsoft App-V
7 2 (0.27%) XenApp
7 2 (0.27%) XenServer
8 1 (0.14%) VMware Server
8 1 (0.14%) NFS
8 1 (0.14%) ISA Server
8 1 (0.14%) VMware ESX
8 1 (0.14%) Postfix
8 1 (0.14%) Sendmail
Systems Management
1 9 (1.22%) Puppet
1 9 (1.22%) Opscode Chef
2 7 (0.95%) SCCM
2 7 (0.95%) NetBackup
3 5 (0.68%) HP Quality Center
4 3 (0.41%) Control-M
5 2 (0.27%) ZENworks
5 2 (0.27%) WSUS
5 2 (0.27%) EMC NetWorker
6 1 (0.14%) Backup Exec
6 1 (0.14%) Legato
6 1 (0.14%) Tivoli
6 1 (0.14%) Tivoli Storage Manager
6 1 (0.14%) SCOM
6 1 (0.14%) SCVMM
Vendors
1 159 (21.60%) Microsoft
2 79 (10.73%) VMware
3 53 (7.20%) Oracle
4 42 (5.71%) Citrix
5 30 (4.08%) Cisco
6 27 (3.67%) SAP
7 22 (2.99%) IBM
8 19 (2.58%) Sun
8 19 (2.58%) Bloomberg
9 13 (1.77%) Remedy
10 12 (1.63%) NetApp
11 8 (1.09%) Apple
11 8 (1.09%) HP
11 8 (1.09%) Reuters
11 8 (1.09%) Charles River
11 8 (1.09%) ServiceNow
12 6 (0.82%) Red Hat
13 5 (0.68%) Salesforce.com
13 5 (0.68%) EMC
13 5 (0.68%) Symantec
Glasgow, Lanarkshire
Search Consultancy
Posted: 8 hours ago
Richmond, Surrey
Understanding Recruitment
Salary: £55000 - £65000 per annum + benefits
Posted: 8 hours ago
Nottinghamshire
EMBS- People Transfer
Salary: up to £60k
Posted: 10 hours ago
Glasgow, Lanarkshire
McGregor Boyall
Salary: £DOE
Posted: 11 hours ago
Reading, Berkshire
Randstad Technologies
Salary: £55000.00 per annum
Posted: 17 hours ago
West Midlands (County)
Aximis (West) Limited
Salary: From £55,000 to £75,000 per annum Up to £75K basic + benefits
Posted: 2 days ago
Berkshire
Spargonet Consulting Plc
Salary: £55000 - £65000 per annum, Benefits Pension, Life Ass, Health and 25 d
Posted: 2 days ago
UK
Networking People
Salary: Benefits
Posted: 4 days ago
City, London
Harrington Starr
Salary: £70000 per annum + BENEFITS + BONUS
Posted: 5 days ago
Staines, Middlesex
Quadratek People Limited
Salary: From £65,000 to £75,000 per annum £75,000 circu + 15% variable + benef
Posted: 5 days ago
Swindon, Wiltshire
Experis Ltd
Salary: £50000 - £60000 per annum + Excellent pension & benefits
Posted: 5 days ago
City, London
LEXSTRA
Salary: £65000 - £75000 per annum + Benefits
Posted: 5 days ago
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £30k - 45k per year
Posted: 6 days ago
Watford, Hertfordshire
Hudson IT
Salary: £65000 - £70000 per annum + Benefits
Posted: 6 days ago
City, London
Austin Fraser
Salary: £60000 - £70000 per annum
Posted: 6 days ago
Sutton Coldfield, West Midlands (County)
Greywood Associates Limited
Salary: £35000 - £40000 per annum + Benefits
Posted: 6 days ago
England
Lloyds Banking Group
Posted: 15 days ago
UK
Lloyds Banking Group
Salary: £42000 - £48000 per annum + Car, Bonus, Pension, Health
Posted: 18 days ago
Camberley, Surrey
Bank of America Merrill Lynch
Posted: 18 days ago
Guildford, Surrey
Class Technology Solutions Ltd
Salary: From £28,000 to £30,000 per annum
Posted: 22 days ago