The table below looks at the statistics for the Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Support Manager
Rank 482 509 493
Rank change year-on-year
+27 -16
Permanent jobs requiring a Support Manager 504 405 462
As % of all permanent IT jobs located in the UK 0.44% 0.38% 0.39%
As % of the Job Titles category 0.46% 0.40% 0.41%
Number of salaries quoted 423 335 392
Average salary £50,000 £45,000 £50,750
Average salary % change year-on-year
+11.11% -11.33%
90% offered a salary of more than £32,700 £32,500 £35,000
10% offered a salary of more than £72,500 £77,500 £77,250
UK excluding London average salary £45,000 £42,500 £43,125
% change year-on-year
+5.88% -1.44%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
109120 101188 111394
As % of all permanent IT jobs located in the UK 94.40% 94.25% 95.15%
Number of salaries quoted 88233 84007 95056
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager within the UK.

Support Manager Salary Trend in the UK

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager over the 3 months to 2 September 2014 within the UK.

Support Manager Salary Histogram in the UK

Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the UK over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +26 471 £50,000 +11.11% 49
London +51 214 £57,500 -11.53% 20
South East +13 113 £42,500 -8.60% 10
City of London +26 74 £56,250 -6.25% 11
West Midlands -16 30 £58,750 +38.23% 7
East of England -30 30 £39,250 +4.66% 1
East Midlands -17 27 £47,500 +11.76% 1
Hampshire -3 24 £48,750 +14.70% 2
South West -10 23 £40,000 +1.58% 5
Birmingham +8 20 £65,000 +91.17% 3
Oxfordshire +19 17 £36,000 +10.76% 2
Buckinghamshire +2 17 £40,000 -15.78% 1
Hertfordshire -2 17 £36,250 -3.33%
North West -37 17 £55,000 +30.95% 2
Scotland -2 16 £47,500 +18.75%
Kent +3 15 £45,000 -14.28% 1
Yorkshire -46 15 £35,500 -5.33% 3
Nottinghamshire +14 14 £50,000 +17.64%
Nottingham +11 14 £50,000 +21.21%
East Sussex -21 13 £36,500 -38.13%
Manchester -7 12 £62,500 +38.88% 1
Abingdon - 12 £36,000 - 2
Berkshire -7 11 £50,000 -9.09%
Somerset -7 11 £32,500 -21.21% 1
Surrey -8 11 £38,000 -15.55% 3
Brighton -18 11 £52,500 -11.01%
Bath -2 10 £27,500 -33.33% 1
Milton Keynes -6 10 - -
Basingstoke -3 8 £47,500 -13.63%
Leicestershire -12 8 £57,500 +35.29%

Support Manager
Top 30 Related IT Skills

For the 6 months to 2 September 2014, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 361 (38.94%) ITIL
2 288 (31.07%) Finance
3 231 (24.92%) Windows
4 193 (20.82%) Microsoft
5 186 (20.06%) SLA
6 181 (19.53%) SQL
7 148 (15.97%) Service Delivery
8 132 (14.24%) Project Management
9 120 (12.94%) Degree
10 114 (12.30%) MS Excel
11 109 (11.76%) SQL Server
12 108 (11.65%) Oracle
13 106 (11.43%) Active Directory
14 90 (9.71%) VMware
15 78 (8.41%) Service Management
16 68 (7.34%) Retail
17 67 (7.23%) MS Office
18 64 (6.90%) ITIL Certification
18 64 (6.90%) Incident Management
18 64 (6.90%) Line Management
19 61 (6.58%) Windows Server 2008
20 60 (6.47%) .NET
21 59 (6.36%) Continuous Improvement
22 57 (6.15%) Telecoms
23 56 (6.04%) Change Management
24 55 (5.93%) Microsoft Certification
24 55 (5.93%) CRM
25 53 (5.72%) MS Exchange
25 53 (5.72%) Java
25 53 (5.72%) Mentoring

Support Manager
Top Related IT Skills by Category

For the 6 months to 2 September 2014, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 53 (5.72%) MS Exchange
2 36 (3.88%) IIS
3 33 (3.56%) SharePoint
4 22 (2.37%) Apache
5 11 (1.19%) CMS
6 10 (1.08%) Tomcat
6 10 (1.08%) Alfresco
7 9 (0.97%) WebSphere
8 8 (0.86%) Lync
8 8 (0.86%) SharePoint 2010
8 8 (0.86%) BizTalk Server
8 8 (0.86%) Blackberry Enterprise Server
9 7 (0.76%) WebLogic
10 6 (0.65%) IBM Notes
10 6 (0.65%) Documentum
10 6 (0.65%) SAS
10 6 (0.65%) Oracle Workflow
11 5 (0.54%) Exchange Server 2013
11 5 (0.54%) Exchange Server 2010
12 4 (0.43%) Sitefinity
Applications
1 114 (12.30%) MS Excel
2 67 (7.23%) MS Office
3 15 (1.62%) MS PowerPoint
4 10 (1.08%) SPSS
5 6 (0.65%) MS Project
Business Applications
1 36 (3.88%) Oracle EBS
2 34 (3.67%) Oracle EBS R12
3 28 (3.02%) Dynamics CRM
4 23 (2.48%) Oracle Financials
5 21 (2.27%) Oracle iProcurement
6 20 (2.16%) Oracle Applications
7 18 (1.94%) Oracle Payables
7 18 (1.94%) Oracle Receivables
7 18 (1.94%) Oracle Assets
7 18 (1.94%) Oracle General Ledger
8 15 (1.62%) Oracle Cash Management
9 13 (1.40%) SAP FI/CO
9 13 (1.40%) SAP CO
9 13 (1.40%) SAP FI
10 10 (1.08%) Oracle Procure-to-Pay
11 5 (0.54%) Markit EDM
11 5 (0.54%) Remedy ITSM
11 5 (0.54%) HFM
12 4 (0.43%) Tridion
12 4 (0.43%) LatentZero
Cloud Services
1 18 (1.94%) SaaS
2 12 (1.29%) PaaS
3 11 (1.19%) Office 365
4 10 (1.08%) IaaS
5 9 (0.97%) Microsoft Azure
6 1 (0.11%) Force.com
Communications & Networking
1 44 (4.75%) Firewall
2 41 (4.42%) TCP/IP
3 39 (4.21%) WAN
4 32 (3.45%) SAN
5 28 (3.02%) DNS
5 28 (3.02%) DHCP
6 26 (2.80%) LAN
7 20 (2.16%) Internet
8 17 (1.83%) Wireless
8 17 (1.83%) VoIP
8 17 (1.83%) VPN
9 16 (1.73%) Intranet
10 15 (1.62%) NAS
11 11 (1.19%) VLAN
12 8 (0.86%) iSCSI
13 7 (0.76%) Wireshark
13 7 (0.76%) Wi-Fi
13 7 (0.76%) RTP
13 7 (0.76%) H.323
13 7 (0.76%) HTTP
Database & Business Intelligence
1 109 (11.76%) SQL Server
2 33 (3.56%) SQL Server 2008
3 29 (3.13%) Relational Database
4 20 (2.16%) Oracle Database
5 19 (2.05%) SQL Server 2005
6 16 (1.73%) SAP BW
7 13 (1.40%) BusinessObjects
8 12 (1.29%) MySQL
9 9 (0.97%) Oracle Reports
9 9 (0.97%) RDBMS
9 9 (0.97%) Essbase
9 9 (0.97%) Oracle Database 11g
10 8 (0.86%) SQL Server Reporting Services
10 8 (0.86%) Data Warehouse
11 7 (0.76%) Oracle Database 10g
12 6 (0.65%) Oracle Discoverer
12 6 (0.65%) Base SAS
13 5 (0.54%) Crystal Reports
13 5 (0.54%) DB2
14 4 (0.43%) MS Access
Development Applications
1 11 (1.19%) Toad
2 4 (0.43%) Subversion
2 4 (0.43%) Oracle Forms
2 4 (0.43%) Git (software)
3 1 (0.11%) PVCS
3 1 (0.11%) JIRA
3 1 (0.11%) Oracle APEX
General
1 288 (31.07%) Finance
2 68 (7.34%) Retail
3 57 (6.15%) Telecoms
4 41 (4.42%) Banking
5 31 (3.34%) Front Office
6 27 (2.91%) Advertising
7 23 (2.48%) Back Office
7 23 (2.48%) Marketing
8 22 (2.37%) Billing
9 20 (2.16%) Law
10 19 (2.05%) Manufacturing
11 18 (1.94%) Legal
12 15 (1.62%) Investment Banking
13 7 (0.76%) Publishing
14 5 (0.54%) Electronics
14 5 (0.54%) Pharmaceutical
14 5 (0.54%) Financial Institution
14 5 (0.54%) French Language
15 4 (0.43%) German Language
16 3 (0.32%) Spanish Language
Libraries, Frameworks & Software Standards
1 60 (6.47%) .NET
2 35 (3.78%) HTML
3 24 (2.59%) XML
4 22 (2.37%) CSS
5 12 (1.29%) J2EE
6 7 (0.76%) Web Services
6 7 (0.76%) LAMP
7 6 (0.65%) Middleware
8 4 (0.43%) ASP.NET
8 4 (0.43%) JSP
8 4 (0.43%) SOAP
9 3 (0.32%) Ajax
9 3 (0.32%) Oracle Fusion
9 3 (0.32%) WinForms
10 2 (0.22%) Application Packaging
10 2 (0.22%) FIX Protocol
10 2 (0.22%) Flash
11 1 (0.11%) Hibernate
11 1 (0.11%) ODBC
11 1 (0.11%) Struts
Miscellaneous
1 33 (3.56%) Management Information System
2 20 (2.16%) Foreign Exchange (FX)
2 20 (2.16%) Computer Science
3 18 (1.94%) Blackberry
4 17 (1.83%) Derivative
5 14 (1.51%) Equities
5 14 (1.51%) Fixed Income
6 12 (1.29%) Statistics
7 11 (1.19%) Hedge funds
7 11 (1.19%) Enterprise Software
8 10 (1.08%) Mobile App
8 10 (1.08%) E-Learning
8 10 (1.08%) NHS
9 9 (0.97%) EPoS
9 9 (0.97%) Video Conferencing
10 8 (0.86%) PACS
11 6 (0.65%) Client/Server
11 6 (0.65%) Open Source
12 5 (0.54%) DTV
12 5 (0.54%) Interest Rate Derivative
Operating Systems
1 231 (24.92%) Windows
2 61 (6.58%) Windows Server 2008
3 51 (5.50%) Linux
4 47 (5.07%) Windows Server 2003
5 45 (4.85%) UNIX
6 43 (4.64%) Windows XP
7 40 (4.31%) Windows 7
8 28 (3.02%) Windows Server 2012
9 12 (1.29%) Windows 8
10 11 (1.19%) Windows Vista
11 9 (0.97%) Android
11 9 (0.97%) HPUX
12 8 (0.86%) Solaris
12 8 (0.86%) AIX
13 7 (0.76%) Fedora
13 7 (0.76%) Apple iOS
14 5 (0.54%) Red Hat Enterprise Linux
15 4 (0.43%) Mac OS X
16 3 (0.32%) Mac OS
17 2 (0.22%) Windows Mobile
Processes & Methodologies
1 361 (38.94%) ITIL
2 148 (15.97%) Service Delivery
3 132 (14.24%) Project Management
4 78 (8.41%) Service Management
5 64 (6.90%) Incident Management
5 64 (6.90%) Line Management
6 59 (6.36%) Continuous Improvement
7 56 (6.04%) Change Management
8 55 (5.93%) CRM
9 53 (5.72%) Mentoring
10 50 (5.39%) Problem Management
11 49 (5.29%) Performance Management
12 47 (5.07%) Coaching
13 37 (3.99%) PRINCE2
14 33 (3.56%) Disaster Recovery
15 30 (3.24%) ITSM
15 30 (3.24%) Stakeholder Management
16 29 (3.13%) Risk Management
16 29 (3.13%) Root Cause Analysis
17 28 (3.02%) Supplier Management
Programming Languages
1 181 (19.53%) SQL
2 53 (5.72%) Java
3 31 (3.34%) C#
4 23 (2.48%) T-SQL
5 15 (1.62%) VBA
6 14 (1.51%) JavaScript
7 13 (1.40%) C
8 12 (1.29%) Perl
9 10 (1.08%) PHP
10 8 (0.86%) VB
10 8 (0.86%) Shell Script
11 7 (0.76%) Bash Shell
12 5 (0.54%) PowerShell
12 5 (0.54%) PL/SQL
13 4 (0.43%) COBOL
13 4 (0.43%) Python
13 4 (0.43%) ABAP
14 3 (0.32%) PHP5
14 3 (0.32%) PowerHouse
14 3 (0.32%) VB6
Qualifications
1 120 (12.94%) Degree
2 64 (6.90%) ITIL Certification
3 55 (5.93%) Microsoft Certification
4 30 (3.24%) MCSE
5 22 (2.37%) Security Cleared
6 17 (1.83%) MCP
7 15 (1.62%) Cisco Certification
8 13 (1.40%) CCNA
9 11 (1.19%) MCITP
10 10 (1.08%) VMware Certified Professional (VCP)
10 10 (1.08%) MCDBA
11 9 (0.97%) MCTS
12 8 (0.86%) ACCA
12 8 (0.86%) ISEB
13 6 (0.65%) MCSA
13 6 (0.65%) SC Cleared
14 4 (0.43%) Chartered Engineer
14 4 (0.43%) ITIL Foundation Certificate
14 4 (0.43%) MCSD
15 3 (0.32%) MCAD
Quality Assurance & Compliance
1 186 (20.06%) SLA
2 27 (2.91%) QA
3 8 (0.86%) ISO/IEC 27001
4 6 (0.65%) Data Quality
5 4 (0.43%) HL7
5 4 (0.43%) DICOM
6 3 (0.32%) PCI DSS
6 3 (0.32%) ISO 9001
6 3 (0.32%) COBIT
7 2 (0.22%) ISO 9000
8 1 (0.11%) Sarbanes-Oxley
System Software
1 106 (11.43%) Active Directory
2 40 (4.31%) VMware Infrastructure
3 24 (2.59%) Hyper-V
4 6 (0.65%) vSphere
5 5 (0.54%) XenApp
5 5 (0.54%) VMware ESX
6 4 (0.43%) XenDesktop
7 3 (0.32%) Microsoft App-V
7 3 (0.32%) Squid
7 3 (0.32%) ISA Server
7 3 (0.32%) Citrix Presentation Server
7 3 (0.32%) qmail
7 3 (0.32%) Postfix
7 3 (0.32%) Sendmail
8 2 (0.22%) vCloud
9 1 (0.11%) XenServer
9 1 (0.11%) Terminal Services
9 1 (0.11%) Tivoli Workload Scheduler
9 1 (0.11%) Microsoft Virtual Server
Systems Management
1 17 (1.83%) SCCM
2 5 (0.54%) Control-M
3 4 (0.43%) SCOM
4 3 (0.32%) Backup Exec
4 3 (0.32%) WSUS
5 2 (0.22%) Cisco UCCX
6 1 (0.11%) Foglight
6 1 (0.11%) Tivoli
6 1 (0.11%) Tivoli Storage Manager
Vendors
1 193 (20.82%) Microsoft
2 108 (11.65%) Oracle
3 90 (9.71%) VMware
4 51 (5.50%) SAP
5 46 (4.96%) Cisco
6 41 (4.42%) Citrix
7 26 (2.80%) Salesforce.com
8 17 (1.83%) ServiceNow
9 16 (1.73%) Northgate
10 15 (1.62%) Business Objects
11 12 (1.29%) Capita
12 11 (1.19%) Apple
12 11 (1.19%) Sun
12 11 (1.19%) Murex
13 10 (1.08%) Avaya
13 10 (1.08%) Hyperion
13 10 (1.08%) Sybase
13 10 (1.08%) HP
14 9 (0.97%) Sage
15 8 (0.86%) Red Hat
Solihull, West Midlands (County)
Spring Technology
Salary: £21000.00 - £23000.00 per annum
Posted: 15 hours ago
City, London
Burns Sheehan
Salary: £60000 - £70000 per annum + benefits
Posted: 17 hours ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: From £60,000 to £75,000 per annum Up to 70K + 5K Car + Excellent Benef
Posted: 21 hours ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: From £60,000 to £75,000 per annum Up to 70K + 5K Car + Excellent Benef
Posted: 22 hours ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: From £60,000 to £75,000 per annum Up to 70K + 5K Car + Excellent Benef
Posted: 22 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £38000 per annum + Bonus + Benefits
Posted: Yesterday
City, London
Asset Resourcing Ltd
Salary: £50000 - £60000 per annum + benefits + 10% bonus
Posted: 2 days ago
Kent
ARC IT Recruitment Ltd
Posted: 3 days ago
Redhill, Surrey
TLP Consultancy Ltd.
Salary: Neg
Posted: 3 days ago
Cambridge, Cambridgeshire
EXCELerate
Salary: Up to £35,000 per annum Circa £35k & Corporate Benefits Package
Posted: 3 days ago
Staffordshire
Ashdown IT
Salary: £30000 - £35000 per annum + Benefits
Posted: 3 days ago
Redhill, Surrey
Senitor Associates
Salary: £55000 - £65000 per annum + great company + benefits
Posted: 3 days ago
High Wycombe, Buckinghamshire
Stafford-Sharp Associates
Salary: From £38,000 to £42,000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Cathcart Associates Ltd
Salary: £35000 - £48000 per annum + Benefits
Posted: 4 days ago
London
FIRST POINT IT RESOURCING
Salary: £60000 - £80000 per annum + 15% bonus, 5k package
Posted: 4 days ago
Uxbridge, Middlesex
EXCELerate
Salary: Up to £65,000 per annum £65k & Bonus & Car / Allowance, Corporate Bene
Posted: 4 days ago
Richmond, Surrey
Understanding Recruitment
Salary: £65000 - £75000 per annum + benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £60000 to £70000 per annum - Excellent benefits
Posted: 5 days ago
London
Spencer Rose
Salary: From £50,000 to £70,000 per annum
Posted: 6 days ago
City, London
Hays Finance Technology
Salary: £50000.00 - £65000.00 per annum + bonus
Posted: 6 days ago