The table below looks at the statistics for the Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 7 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 May 2015
Same period 2014 Same period 2013
Support Manager
Rank 557 544 490
Rank change year-on-year
-13 -54
Permanent jobs requiring a Support Manager 378 435 455
As % of all permanent IT jobs located in the UK 0.34% 0.36% 0.41%
As % of the Job Titles category 0.36% 0.38% 0.44%
Number of salaries quoted 318 374 389
Average salary £48,500 £48,750 £48,500
Average salary % change year-on-year
-0.51% +0.51%
90% offered a salary of more than £30,450 £33,750 £32,500
10% offered a salary of more than £75,000 £75,000 £82,500
UK excluding London average salary £42,500 £44,000 £45,000
% change year-on-year
-3.40% -2.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103985 115295 104233
As % of all permanent IT jobs located in the UK 94.61% 94.60% 94.69%
Number of salaries quoted 85169 93959 86722
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager within the UK.

Support Manager Salary Trend in the UK

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager over the 3 months to 7 May 2015 within the UK.

Support Manager Salary Histogram in the UK

Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the UK over the 3 months to 7 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 344 £48,500 -3.00% 36
London +35 172 £60,000 +8.10% 9
South East -15 50 £47,500 +18.75% 7
City of London +44 48 £60,000 +9.09% 2
North West +7 28 £42,500 -32.00% 7
Yorkshire +26 25 £33,500 -10.66% 4
East of England +3 19 £45,000 +11.11% 3
Manchester +5 18 £41,750 -33.20% 3
West Midlands -19 17 £42,500 -15.00% 4
Hampshire +12 14 £55,000 +46.66%
South West -26 14 £40,000 -15.78%
West Yorkshire +18 12 £37,500 -28.57% 4
East Midlands -8 12 £62,500 +38.88% 2
Berkshire -4 9 £60,000 +65.51% 1
York +30 8 £32,500 -
North Yorkshire +19 8 £32,500 +32.65%
Farnborough - 8 £75,000 -
Leeds +10 7 £47,500 +18.75% 3
Essex +7 7 £28,000 -15.78%
Northamptonshire -2 7 £65,000 +44.44% 1
Bristol +12 6 £40,000 -23.80%
Cheshire +10 6 £43,750 -27.08% 2
Cambridgeshire +9 6 £30,500 -24.69%
Northampton -2 6 £65,000 +44.44%
Warwickshire -6 6 £42,500 +32.81% 1
Hertfordshire -7 6 £57,500 +27.77% 2
Birmingham -26 6 £37,100 -38.16%
Scotland +17 5 £71,250 +67.64%
Cambridge +12 5 - -
Watford +4 5 £65,000 -3.70%

Support Manager
Top 30 Related IT Skills

For the 6 months to 7 May 2015, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 262 (35.45%) ITIL
2 211 (28.55%) Windows
3 189 (25.58%) Finance
4 153 (20.70%) Microsoft
5 152 (20.57%) Service Delivery
6 135 (18.27%) SQL
7 125 (16.91%) SLA
8 106 (14.34%) Project Management
9 101 (13.67%) Active Directory
10 95 (12.86%) MS Excel
11 81 (10.96%) Incident Management
12 79 (10.69%) VMware
13 77 (10.42%) Retail
14 76 (10.28%) Problem Management
14 76 (10.28%) Service Management
15 73 (9.88%) Degree
16 71 (9.61%) MS Office
17 70 (9.47%) Change Management
18 65 (8.80%) UNIX
19 64 (8.66%) Windows 7
20 61 (8.25%) Banking
21 60 (8.12%) Linux
21 60 (8.12%) SQL Server
22 59 (7.98%) VMware Infrastructure
23 54 (7.31%) People Management
24 53 (7.17%) Oracle
24 53 (7.17%) Agile Software Development
25 52 (7.04%) DNS
26 51 (6.90%) MS Exchange
26 51 (6.90%) Stakeholder Management

Support Manager
Top Related IT Skills by Category

For the 6 months to 7 May 2015, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 51 (6.90%) MS Exchange
2 21 (2.84%) IIS
3 19 (2.57%) SharePoint
4 9 (1.22%) Apache Solr
5 7 (0.95%) Confluence
6 6 (0.81%) Lync
6 6 (0.81%) Exchange Server 2010
6 6 (0.81%) Adobe Experience Manager
6 6 (0.81%) Exchange Server 2013
6 6 (0.81%) Apache
7 5 (0.68%) OpenEdge
8 4 (0.54%) Blackberry Enterprise Server
9 3 (0.41%) Exchange Server 2003
9 3 (0.41%) WebSphere
9 3 (0.41%) WebLogic
9 3 (0.41%) Tomcat
10 2 (0.27%) JBoss
10 2 (0.27%) SharePoint Server
10 2 (0.27%) MS Project Server
10 2 (0.27%) Exchange Server 2007
Applications
1 95 (12.86%) MS Excel
2 71 (9.61%) MS Office
3 11 (1.49%) MS Project
4 6 (0.81%) MS Visio
5 5 (0.68%) MS PowerPoint
5 5 (0.68%) Spreadsheet
6 1 (0.14%) Adobe Creative Suite
Business Applications
1 16 (2.17%) Oracle EBS
1 16 (2.17%) thinkFolio
2 14 (1.89%) Oracle EBS R12
3 10 (1.35%) Oracle Applications
4 7 (0.95%) Maximo
5 6 (0.81%) Markit EDM
5 6 (0.81%) Primavera
5 6 (0.81%) Dynamics CRM
5 6 (0.81%) LatentZero
6 5 (0.68%) Endur
7 4 (0.54%) Oracle iProcurement
7 4 (0.54%) Oracle Financials
7 4 (0.54%) Oracle 11i
7 4 (0.54%) LongView
7 4 (0.54%) Dynamics NAV
7 4 (0.54%) Oracle Financial Analyzer
7 4 (0.54%) Oracle ERP
7 4 (0.54%) Front Arena
8 3 (0.41%) Remedy ITSM
8 3 (0.41%) Dynamics AX
Cloud Services
1 14 (1.89%) SaaS
2 11 (1.49%) Office 365
3 5 (0.68%) Amazon AWS
4 4 (0.54%) Google Apps
5 2 (0.27%) Microsoft Azure
5 2 (0.27%) Cloud Computing
5 2 (0.27%) SuccessFactors
6 1 (0.14%) IaaS
Communications & Networking
1 52 (7.04%) DNS
2 46 (6.22%) TCP/IP
3 39 (5.28%) Firewall
4 34 (4.60%) DHCP
5 27 (3.65%) LAN
6 24 (3.25%) VPN
7 23 (3.11%) VoIP
8 17 (2.30%) WAN
9 16 (2.17%) SAN
10 14 (1.89%) HTTP
11 13 (1.76%) Network Security
12 10 (1.35%) Internet
13 9 (1.22%) NAS
14 7 (0.95%) SSL
15 6 (0.81%) Ethernet
16 5 (0.68%) VLAN
16 5 (0.68%) ADSL
16 5 (0.68%) iSCSI
17 4 (0.54%) 4G
17 4 (0.54%) SMTP
Database & Business Intelligence
1 60 (8.12%) SQL Server
2 14 (1.89%) Data Warehouse
3 9 (1.22%) MySQL
3 9 (1.22%) DB2
4 4 (0.54%) Oracle Discoverer
4 4 (0.54%) SQL Server Reporting Services
5 3 (0.41%) SAP BI
5 3 (0.41%) Oracle Reports
5 3 (0.41%) Relational Database
5 3 (0.41%) SQL Server 2008
6 2 (0.27%) Oracle BI EE
6 2 (0.27%) SQL Server Analysis Services
6 2 (0.27%) mvBase
6 2 (0.27%) Oracle Database
6 2 (0.27%) MS Access
6 2 (0.27%) SAP BW
6 2 (0.27%) UniData
7 1 (0.14%) WebFOCUS
7 1 (0.14%) SQL Server Integration Services
7 1 (0.14%) SQL Server 2000
Development Applications
1 12 (1.62%) JIRA
2 6 (0.81%) Maven
3 3 (0.41%) MSI
3 3 (0.41%) Team Foundation Server
4 2 (0.27%) QuickTest Pro
4 2 (0.27%) LoadRunner
4 2 (0.27%) VSS/SourceSafe
5 1 (0.14%) Subversion
5 1 (0.14%) Bugzilla
5 1 (0.14%) eggPlant
5 1 (0.14%) Calabash
5 1 (0.14%) TeamCity
5 1 (0.14%) SoapUI
5 1 (0.14%) WinDbg
General
1 189 (25.58%) Finance
2 77 (10.42%) Retail
3 61 (8.25%) Banking
4 36 (4.87%) Front Office
5 32 (4.33%) Legal
6 23 (3.11%) Telecoms
7 17 (2.30%) Investment Banking
7 17 (2.30%) Advertising
7 17 (2.30%) Law
8 15 (2.03%) Billing
9 14 (1.89%) Back Office
9 14 (1.89%) Marketing
10 10 (1.35%) Financial Institution
10 10 (1.35%) Manufacturing
11 9 (1.22%) Publishing
12 6 (0.81%) Electronics
13 5 (0.68%) French Language
14 2 (0.27%) Private Banking
14 2 (0.27%) General Ledger
15 1 (0.14%) Games
Libraries, Frameworks & Software Standards
1 23 (3.11%) .NET
2 22 (2.98%) XML
3 18 (2.44%) Web Services
3 18 (2.44%) FIX Protocol
4 16 (2.17%) J2EE
5 9 (1.22%) Middleware
6 8 (1.08%) SOAP
6 8 (1.08%) CSS
7 7 (0.95%) LAMP
8 6 (0.81%) REST
8 6 (0.81%) AngularJS
8 6 (0.81%) Twitter Bootstrap
8 6 (0.81%) Sass
8 6 (0.81%) jQuery
8 6 (0.81%) Spring MVC
8 6 (0.81%) Spring
9 4 (0.54%) HTML
9 4 (0.54%) ASP.NET
9 4 (0.54%) COM
9 4 (0.54%) Application Packaging
Miscellaneous
1 49 (6.63%) Analytical Skills
2 32 (4.33%) Management Information System
3 25 (3.38%) Fixed Income
4 24 (3.25%) Foreign Exchange (FX)
5 17 (2.30%) Computer Science
5 17 (2.30%) Derivative
5 17 (2.30%) Statistics
5 17 (2.30%) Hedge funds
6 16 (2.17%) Blackberry
7 13 (1.76%) EPoS
8 11 (1.49%) Equities
8 11 (1.49%) Client/Server
9 10 (1.35%) GIS
10 9 (1.22%) Clustering
10 9 (1.22%) AS400
10 9 (1.22%) Video Conferencing
11 8 (1.08%) User Experience
11 8 (1.08%) Enterprise Software
12 7 (0.95%) Mathematics
13 6 (0.81%) Smartphone
Operating Systems
1 211 (28.55%) Windows
2 65 (8.80%) UNIX
3 64 (8.66%) Windows 7
4 60 (8.12%) Linux
5 48 (6.50%) Windows Server 2012
6 43 (5.82%) Windows Server 2008
7 25 (3.38%) Windows XP
8 24 (3.25%) Windows 8
9 21 (2.84%) Windows Server 2003
10 9 (1.22%) Android
11 8 (1.08%) Mac OS X
11 8 (1.08%) Windows Vista
12 7 (0.95%) Solaris
12 7 (0.95%) Red Hat Enterprise Linux
13 5 (0.68%) AIX
14 4 (0.54%) Apple iOS
15 2 (0.27%) Mac OS
15 2 (0.27%) Windows 2000 Server
16 1 (0.14%) Debian
16 1 (0.14%) Windows Phone
Processes & Methodologies
1 262 (35.45%) ITIL
2 152 (20.57%) Service Delivery
3 106 (14.34%) Project Management
4 81 (10.96%) Incident Management
5 76 (10.28%) Problem Management
5 76 (10.28%) Service Management
6 70 (9.47%) Change Management
7 54 (7.31%) People Management
8 53 (7.17%) Agile Software Development
9 51 (6.90%) Stakeholder Management
10 46 (6.22%) Mentoring
11 45 (6.09%) CRM
12 41 (5.55%) Asset Management
13 40 (5.41%) Line Management
14 36 (4.87%) E-Commerce
15 35 (4.74%) Coaching
16 34 (4.60%) Performance Management
17 32 (4.33%) Release Management
18 31 (4.19%) Supplier Management
18 31 (4.19%) Risk Management
Programming Languages
1 135 (18.27%) SQL
2 49 (6.63%) Java
3 14 (1.89%) C#
4 12 (1.62%) JavaScript
5 10 (1.35%) PowerShell
5 10 (1.35%) PL/SQL
6 9 (1.22%) C
6 9 (1.22%) T-SQL
7 8 (1.08%) COBOL
8 7 (0.95%) Shell Script
8 7 (0.95%) C++
9 6 (0.81%) Perl
10 4 (0.54%) VBA
11 2 (0.27%) Python
11 2 (0.27%) ABAP
12 1 (0.14%) VB6
12 1 (0.14%) AWK
12 1 (0.14%) PHP5
12 1 (0.14%) VBScript
12 1 (0.14%) VB
Qualifications
1 73 (9.88%) Degree
2 44 (5.95%) ITIL Certification
3 36 (4.87%) Microsoft Certification
4 30 (4.06%) MCSE
5 14 (1.89%) MCP
6 12 (1.62%) CCNA
6 12 (1.62%) Cisco Certification
7 10 (1.35%) Security Cleared
8 9 (1.22%) MCITP
8 9 (1.22%) MCSA
8 9 (1.22%) ITIL Foundation Certificate
9 7 (0.95%) SC Cleared
10 6 (0.81%) RHCE
10 6 (0.81%) MCTS
11 5 (0.68%) HNC
11 5 (0.68%) DV Cleared
12 4 (0.54%) PMP
12 4 (0.54%) PMI Certification
12 4 (0.54%) Sun Certification
12 4 (0.54%) SCSA
Quality Assurance & Compliance
1 125 (16.91%) SLA
2 17 (2.30%) QA
3 7 (0.95%) ISO/IEC 27001
3 7 (0.95%) Sarbanes-Oxley
4 5 (0.68%) COBIT
5 2 (0.27%) ISO 9000
5 2 (0.27%) ISO 9001
6 1 (0.14%) ISO 14001
System Software
1 101 (13.67%) Active Directory
2 59 (7.98%) VMware Infrastructure
3 17 (2.30%) Hyper-V
4 11 (1.49%) vSphere
5 6 (0.81%) Terminal Services
6 5 (0.68%) VMware ESXi
7 4 (0.54%) XenApp
7 4 (0.54%) ISA Server
7 4 (0.54%) Microsoft App-V
8 3 (0.41%) XenServer
8 3 (0.41%) XenDesktop
9 1 (0.14%) VMware ESX
9 1 (0.14%) VMware Server
9 1 (0.14%) NFS
9 1 (0.14%) BitLocker
Systems Management
1 12 (1.62%) Opscode Chef
2 11 (1.49%) Puppet
3 6 (0.81%) NetBackup
4 5 (0.68%) SCCM
4 5 (0.68%) HP Quality Center
5 3 (0.41%) Tivoli Storage Manager
6 2 (0.27%) WSUS
7 1 (0.14%) EMC NetWorker
7 1 (0.14%) Control-M
7 1 (0.14%) Tivoli
7 1 (0.14%) Legato
7 1 (0.14%) ZENworks
Vendors
1 153 (20.70%) Microsoft
2 79 (10.69%) VMware
3 53 (7.17%) Oracle
4 41 (5.55%) Citrix
5 31 (4.19%) Cisco
6 23 (3.11%) SAP
7 21 (2.84%) IBM
8 18 (2.44%) Sun
9 17 (2.30%) Bloomberg
10 14 (1.89%) NetApp
11 10 (1.35%) HP
11 10 (1.35%) ESRI
12 9 (1.22%) Salesforce.com
12 9 (1.22%) ServiceNow
13 8 (1.08%) Sybase
13 8 (1.08%) Apple
14 7 (0.95%) Ab Initio
14 7 (0.95%) Charles River
14 7 (0.95%) Red Hat
15 6 (0.81%) Eloqua
Harrow, Middlesex
Class Technology Solutions Ltd
Salary: Up to £25,000 per annum depending on experience.
Posted: 2 hours ago
Cardiff, South Glamorgan
Computer Recruiter Ltd
Salary: £27000 - £33000 Per Annum + Benefits
Posted: 15 hours ago
Nottingham, Nottinghamshire
Computer People
Salary: £40000.00 - £55000.00 per annum + benefits
Posted: 17 hours ago
Leeds, West Yorkshire
Oscar Associates (UK) Ltd
Posted: 20 hours ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £40,000 per annum Plus Benefits
Posted: 20 hours ago
North West
Austin Fraser
Posted: 22 hours ago
Wellingborough, Northamptonshire
Salt
Salary: £40000 - £60000 per annum
Posted: Yesterday
Cardiff, South Glamorgan
Trust In Soda
Salary: From £40,000 to £42,000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Techsearch Technology
Salary: From £25,000 to £35,000 per annum plus excellent benefits
Posted: Yesterday
Manchester, Lancashire
Actis Recruitment.
Salary: From £30,000 to £35,000 per annum + benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
Blue Octopus Recruitment LLP
Salary: Competitive salary plus excellent benefits
Posted: Yesterday
Bishop's Stortford, Hertfordshire
Venturi
Salary: £35000 - £45000 per annum
Posted: Yesterday
Epsom, Surrey
Class Technology Solutions Ltd
Salary: From £26,000 to £32,000 per annum
Posted: 2 days ago
UK
JM
Salary: £55000 - £65000 per annum + car + bonus
Posted: 5 days ago
East Sussex
ARC IT Recruitment Ltd
Salary: £25000 - £35000 Per Annum
Posted: 5 days ago
City, London
Hays Finance Technology
Salary: £45000.00 - £55000.00 per annum
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Oscar Associates (UK) Ltd
Salary: £40000 - £45000 per annum
Posted: 5 days ago
London
Lorien Resourcing
Posted: 5 days ago
Hatfield, Hertfordshire
JM
Salary: £60000 - £75000 per annum + Benefits
Posted: 5 days ago
Abingdon, Oxfordshire
Tessella Ltd
Salary: From £35,000 to £45,000 per annum
Posted: 5 days ago