The table below looks at the statistics for the Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
Support Manager
Rank 598 491 522
Rank change year-on-year
-107 +31
Permanent jobs requiring a Support Manager 310 500 408
As % of all permanent IT jobs located in the UK 0.29% 0.43% 0.38%
As % of the Job Titles category 0.31% 0.45% 0.40%
Number of salaries quoted 247 418 333
Average salary £50,000 £50,000 £45,000
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £35,000 £32,500 £32,500
10% offered a salary of more than £75,000 £72,500 £77,500
UK excluding London average salary £47,750 £45,000 £42,500
% change year-on-year
+6.11% +5.88%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101264 109979 101860
As % of all permanent IT jobs located in the UK 94.19% 94.54% 94.30%
Number of salaries quoted 84172 88959 84461
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager within the UK.

Support Manager Salary Trend in the UK

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager over the 3 months to 27 August 2015 within the UK.

Support Manager Salary Histogram in the UK

Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the UK over the 3 months to 27 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -102 292 £50,000 - 47
London -56 107 £55,000 -4.34% 10
South East -36 68 £53,750 +26.47% 14
West Midlands -6 30 £47,500 -13.63% 6
East of England +13 29 £55,000 +40.12% 1
Yorkshire +16 23 £42,500 +19.71% 2
Essex +7 20 £62,500 +10.13%
Berkshire +17 18 £58,750 +17.50% 4
West Yorkshire +21 17 £47,500 +11.76% 1
City of London -29 17 £47,500 -13.63% 2
Leeds +23 16 £47,500 +5.55% 1
North West -7 16 £47,500 -13.63% 1
Birmingham +6 11 £46,250 -28.84% 5
East Midlands -10 11 £51,250 +7.89% 3
Chelmsford - 10 £62,500 -
Surrey +13 9 £47,000 +24.50% 2
Oxfordshire -4 9 £50,000 +31.57% 3
Buckinghamshire -17 9 £56,250 +40.62% 2
West Sussex +2 8 £56,750 -21.72% 1
Milton Keynes -18 8 £52,500 - 1
South West -18 8 £43,000 +7.50% 9
Middlesex - 8 £49,000 -
Manchester +1 7 £45,000 -22.74% 1
Reading +1 7 £62,500 +61.29% 1
Slough 0 7 £55,000 +10.00% 2
Brentwood -4 6 - -
Merseyside +13 5 £47,500 -34.48%
Liverpool +12 5 £47,500 -34.48%
Bedfordshire +8 5 £50,000 +27.38%
Northamptonshire +7 5 £65,000 +98.47% 1

Support Manager
Top 30 Related IT Skills

For the 6 months to 27 August 2015, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 287 (42.21%) ITIL
2 182 (26.76%) Windows
3 178 (26.18%) Finance
4 156 (22.94%) SLA
5 117 (17.21%) Service Delivery
6 115 (16.91%) Microsoft
7 104 (15.29%) Service Management
8 97 (14.26%) Project Management
9 93 (13.68%) Problem Management
10 87 (12.79%) SQL
11 84 (12.35%) Change Management
12 83 (12.21%) Active Directory
13 79 (11.62%) Oracle
14 75 (11.03%) Incident Management
15 70 (10.29%) People Management
16 68 (10.00%) Retail
17 64 (9.41%) MS Excel
17 64 (9.41%) Mentoring
18 63 (9.26%) Linux
18 63 (9.26%) VMware
19 62 (9.12%) Coaching
20 55 (8.09%) Banking
21 54 (7.94%) Degree
22 53 (7.79%) ITIL Certification
22 53 (7.79%) Analytical Skills
23 52 (7.65%) Line Management
23 52 (7.65%) UNIX
23 52 (7.65%) CRM
24 51 (7.50%) PRINCE2
25 50 (7.35%) Stakeholder Management

Support Manager
Top Related IT Skills by Category

For the 6 months to 27 August 2015, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (4.12%) MS Exchange
2 15 (2.21%) IIS
3 14 (2.06%) SharePoint
4 11 (1.62%) Exchange Server 2010
5 8 (1.18%) Adobe Experience Manager
6 6 (0.88%) OpenEdge
7 5 (0.74%) ArcGIS
8 4 (0.59%) Exchange Server 2013
8 4 (0.59%) Blackberry Enterprise Server
9 3 (0.44%) Oracle SOA Suite
9 3 (0.44%) Lync
9 3 (0.44%) CMS
9 3 (0.44%) SAS
9 3 (0.44%) WebLogic
9 3 (0.44%) Apache
10 2 (0.29%) Tomcat
10 2 (0.29%) JBoss
10 2 (0.29%) Confluence
10 2 (0.29%) WebSphere
10 2 (0.29%) MS Project Server
Applications
1 64 (9.41%) MS Excel
2 44 (6.47%) MS Office
3 7 (1.03%) MS Project
4 5 (0.74%) MS PowerPoint
5 4 (0.59%) Spreadsheet
6 1 (0.15%) MicroStation
6 1 (0.15%) ProjectWise
6 1 (0.15%) Adobe Creative Suite
6 1 (0.15%) MS Visio
Business Applications
1 14 (2.06%) Oracle EBS
2 13 (1.91%) Maximo
3 11 (1.62%) Primavera
4 9 (1.32%) Dynamics CRM
5 7 (1.03%) Oracle ERP
6 5 (0.74%) Endur
6 5 (0.74%) thinkFolio
7 4 (0.59%) SAP SCM
7 4 (0.59%) SAP MM
7 4 (0.59%) SAP SD
7 4 (0.59%) SAP LE
8 3 (0.44%) Dynamics NAV
8 3 (0.44%) Markit EDM
8 3 (0.44%) Eikon
8 3 (0.44%) SAP HR
8 3 (0.44%) Oracle Applications
8 3 (0.44%) LatentZero
8 3 (0.44%) SAP ERP
8 3 (0.44%) SAP GRC
8 3 (0.44%) Oracle EBS R12
Cloud Services
1 24 (3.53%) SaaS
2 8 (1.18%) Office 365
3 7 (1.03%) Amazon AWS
3 7 (1.03%) SuccessFactors
4 6 (0.88%) Cloud Computing
5 4 (0.59%) Microsoft Azure
6 2 (0.29%) Google Apps
7 1 (0.15%) IaaS
Communications & Networking
1 32 (4.71%) Firewall
2 29 (4.26%) DNS
3 28 (4.12%) TCP/IP
4 24 (3.53%) WAN
5 23 (3.38%) LAN
6 21 (3.09%) DHCP
7 19 (2.79%) VPN
8 9 (1.32%) SAN
8 9 (1.32%) Network Security
9 8 (1.18%) VoIP
10 7 (1.03%) Wireless
11 6 (0.88%) Intranet
11 6 (0.88%) MPLS
12 5 (0.74%) Internet
12 5 (0.74%) NAS
12 5 (0.74%) Unified Communications
13 4 (0.59%) VLAN
14 3 (0.44%) Wireshark
14 3 (0.44%) DAB
14 3 (0.44%) 3G
Database & Business Intelligence
1 47 (6.91%) SQL Server
2 14 (2.06%) Relational Database
3 11 (1.62%) MySQL
4 10 (1.47%) Oracle Database
5 8 (1.18%) Oracle BI EE
5 8 (1.18%) RDBMS
6 7 (1.03%) SQL Server Reporting Services
7 5 (0.74%) BusinessObjects
8 4 (0.59%) SAP BI
8 4 (0.59%) OLTP
9 3 (0.44%) DB2
9 3 (0.44%) SAP BW
9 3 (0.44%) SQL Server 2008
9 3 (0.44%) SAP HANA
10 2 (0.29%) mvBase
10 2 (0.29%) SQL Server 2012
10 2 (0.29%) SQL Server Integration Services
10 2 (0.29%) SQL Server Analysis Services
10 2 (0.29%) UniData
10 2 (0.29%) Oracle Database 10g
Development Applications
1 8 (1.18%) Maven
2 6 (0.88%) MSI
3 5 (0.74%) JIRA
4 1 (0.15%) TeamCity
4 1 (0.15%) SoapUI
4 1 (0.15%) Calabash
4 1 (0.15%) eggPlant
4 1 (0.15%) Subversion
4 1 (0.15%) Toad
General
1 178 (26.18%) Finance
2 68 (10.00%) Retail
3 55 (8.09%) Banking
4 24 (3.53%) Front Office
5 22 (3.24%) Advertising
5 22 (3.24%) Marketing
6 20 (2.94%) Investment Banking
6 20 (2.94%) Legal
7 19 (2.79%) Law
7 19 (2.79%) Telecoms
8 15 (2.21%) Manufacturing
9 13 (1.91%) Games
10 11 (1.62%) Billing
10 11 (1.62%) Back Office
11 10 (1.47%) Military
12 8 (1.18%) Financial Institution
13 6 (0.88%) Retail Banking
14 5 (0.74%) Private Banking
15 4 (0.59%) Corporate Banking
16 2 (0.29%) Electronics
Libraries, Frameworks & Software Standards
1 29 (4.26%) .NET
2 20 (2.94%) Web Services
3 15 (2.21%) Spring
4 11 (1.62%) HTML
5 10 (1.47%) CSS
6 8 (1.18%) J2EE
6 8 (1.18%) Spring MVC
6 8 (1.18%) jQuery
6 8 (1.18%) REST
6 8 (1.18%) Sass
6 8 (1.18%) AngularJS
6 8 (1.18%) Twitter Bootstrap
7 7 (1.03%) Java EE
7 7 (1.03%) Mason
7 7 (1.03%) Hibernate
7 7 (1.03%) XML
8 6 (0.88%) Application Packaging
9 4 (0.59%) FIX Protocol
10 3 (0.44%) SailPoint
10 3 (0.44%) .NET Framework
Miscellaneous
1 53 (7.79%) Analytical Skills
2 41 (6.03%) Management Information System
3 22 (3.24%) Data Centre
4 19 (2.79%) Enterprise Software
5 17 (2.50%) Fixed Income
6 14 (2.06%) GIS
6 14 (2.06%) Derivative
7 13 (1.91%) EPoS
8 12 (1.76%) Client/Server
8 12 (1.76%) Foreign Exchange (FX)
8 12 (1.76%) AS400
8 12 (1.76%) Replication
9 11 (1.62%) Statistics
9 11 (1.62%) Hedge funds
10 8 (1.18%) Computer Science
10 8 (1.18%) Equities
11 7 (1.03%) Blackberry
11 7 (1.03%) Video Conferencing
12 3 (0.44%) IBM Mainframe
12 3 (0.44%) Smart Meter
Operating Systems
1 182 (26.76%) Windows
2 63 (9.26%) Linux
3 52 (7.65%) UNIX
4 50 (7.35%) Windows 7
5 39 (5.74%) Windows Server 2008
6 33 (4.85%) Windows Server 2012
7 17 (2.50%) Windows Server 2003
8 16 (2.35%) Windows XP
9 15 (2.21%) Windows 8
10 12 (1.76%) Android
11 10 (1.47%) Mac OS X
12 6 (0.88%) Windows Vista
13 4 (0.59%) Apple iOS
14 3 (0.44%) Red Hat Enterprise Linux
15 2 (0.29%) Mac OS
15 2 (0.29%) Windows 2000 Server
16 1 (0.15%) Windows Phone
16 1 (0.15%) Solaris
Processes & Methodologies
1 287 (42.21%) ITIL
2 117 (17.21%) Service Delivery
3 104 (15.29%) Service Management
4 97 (14.26%) Project Management
5 93 (13.68%) Problem Management
6 84 (12.35%) Change Management
7 75 (11.03%) Incident Management
8 70 (10.29%) People Management
9 64 (9.41%) Mentoring
10 62 (9.12%) Coaching
11 52 (7.65%) Line Management
11 52 (7.65%) CRM
12 51 (7.50%) PRINCE2
13 50 (7.35%) Stakeholder Management
14 48 (7.06%) Agile Software Development
15 44 (6.47%) E-Commerce
16 41 (6.03%) ERP
17 38 (5.59%) Release Management
18 35 (5.15%) Supplier Management
19 31 (4.56%) Root Cause Analysis
Programming Languages
1 87 (12.79%) SQL
2 44 (6.47%) Java
3 17 (2.50%) JavaScript
4 13 (1.91%) C#
5 11 (1.62%) C++
5 11 (1.62%) COBOL
6 7 (1.03%) Perl
6 7 (1.03%) T-SQL
7 4 (0.59%) ABAP
7 4 (0.59%) Shell Script
8 3 (0.44%) VBA
8 3 (0.44%) Python
8 3 (0.44%) C
9 1 (0.15%) AWK
9 1 (0.15%) VB6
9 1 (0.15%) PHP5
9 1 (0.15%) sed
9 1 (0.15%) VBScript
9 1 (0.15%) VB
9 1 (0.15%) PHP
Qualifications
1 54 (7.94%) Degree
2 53 (7.79%) ITIL Certification
3 32 (4.71%) Microsoft Certification
4 28 (4.12%) MCSE
5 16 (2.35%) MCP
6 11 (1.62%) Security Cleared
7 9 (1.32%) CCNA
7 9 (1.32%) Cisco Certification
7 9 (1.32%) MCITP
8 7 (1.03%) MCTS
9 5 (0.74%) PMP
9 5 (0.74%) PMI Certification
9 5 (0.74%) SC Cleared
10 3 (0.44%) HND
11 2 (0.29%) MCSA
11 2 (0.29%) ITIL Foundation Certificate
12 1 (0.15%) CCNP
12 1 (0.15%) A+ Certification
12 1 (0.15%) Network+ Certification
12 1 (0.15%) CCSA
Quality Assurance & Compliance
1 156 (22.94%) SLA
2 14 (2.06%) QA
3 13 (1.91%) Sarbanes-Oxley
4 7 (1.03%) ISO/IEC 27001
4 7 (1.03%) COBIT
5 5 (0.74%) ISO 9001
6 1 (0.15%) Data Quality
6 1 (0.15%) ISO 14001
System Software
1 83 (12.21%) Active Directory
2 33 (4.85%) VMware Infrastructure
3 13 (1.91%) Hyper-V
4 8 (1.18%) XenApp
5 7 (1.03%) Microsoft App-V
6 6 (0.88%) VMware ESX
7 5 (0.74%) XenDesktop
8 4 (0.59%) Terminal Services
9 3 (0.44%) ISA Server
9 3 (0.44%) VMware ESXi
10 2 (0.29%) VirtualBox
10 2 (0.29%) XenServer
11 1 (0.15%) Terminal Server
11 1 (0.15%) VMware Server
Systems Management
1 9 (1.32%) Opscode Chef
2 8 (1.18%) Puppet
3 6 (0.88%) NetBackup
4 5 (0.74%) Data Guard
5 3 (0.44%) Tivoli Storage Manager
5 3 (0.44%) Control-M
5 3 (0.44%) SCOM
6 2 (0.29%) Symantec Endpoint Protection
6 2 (0.29%) AirWatch
6 2 (0.29%) Tivoli
6 2 (0.29%) HP SIM
6 2 (0.29%) Backup Exec
6 2 (0.29%) SCCM
7 1 (0.15%) Legato
7 1 (0.15%) Cisco UCCX
7 1 (0.15%) Cisco CUCM
Vendors
1 115 (16.91%) Microsoft
2 79 (11.62%) Oracle
3 63 (9.26%) VMware
4 40 (5.88%) SAP
5 30 (4.41%) Citrix
6 29 (4.26%) IBM
7 22 (3.24%) Cisco
8 21 (3.09%) Salesforce.com
9 20 (2.94%) ESRI
10 12 (1.76%) Sybase
10 12 (1.76%) Sun
11 11 (1.62%) NetApp
11 11 (1.62%) Apple
12 10 (1.47%) Remedy
13 9 (1.32%) Eloqua
14 7 (1.03%) Bloomberg
14 7 (1.03%) HP
15 6 (0.88%) ServiceNow
16 5 (0.74%) Triple Point
16 5 (0.74%) Trayport
Birmingham, Warwickshire
Spring Technology
Salary: Plus Benefits
Posted: 3 hours ago
Bath, Avon
Harvey Nash plc
Salary: £35000 - £40000 per annum + Market Leading Package
Posted: 10 hours ago
London
Nicoll Curtin
Salary: £75000 - £125000 per annum + Bonus + Excellent benefits
Posted: 10 hours ago
South East
HP
Posted: 10 hours ago
Lincolnshire
Experis Ltd
Salary: £25000 - £30000 per annum + bens
Posted: 11 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £40,000 per annum
Posted: 11 hours ago
Slough, Berkshire
Networking People
Salary: £55000 - £60000 per annum + Bonus + Flex Benefits
Posted: Yesterday
Maidenhead, Berkshire
Earth Stream Global
Salary: bonus and benefits
Posted: Yesterday
Sutton, Somerset
Defence Infrastructure Organisation
Posted: 2 days ago
London
Novate IT Ltd
Salary: £28000 - £37000 per annum + generous benefits
Posted: 2 days ago
City, London
Burnham Resources
Salary: From £35,000 to £40,000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £43,000 per annum
Posted: 2 days ago
Hull, North Humberside
Greywood Associates Limited
Salary: £40000 - £45000 per annum + bens
Posted: 2 days ago
Reading, Berkshire
Experis Ltd
Salary: £60000 - £65000 per annum + Competitive
Posted: 2 days ago
West London
Harvey Nash plc
Salary: £55000 - £68000 per annum
Posted: 3 days ago
Richmond, Surrey
Understanding Recruitment
Salary: £55000 - £70000 per annum + benefits
Posted: 3 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £50,000 per annum
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Salary: £20000 - £25000 per annum
Posted: 6 days ago
City, London
Twenty Recruitment Group
Salary: From £70,000 to £80,000 per annum
Posted: 6 days ago
London
Twenty Recruitment Group
Posted: 6 days ago