The table below looks at the statistics for the Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Support Manager
Rank 545 573 562
Rank change year-on-year
+28 -11
Permanent jobs requiring a Support Manager 377 316 328
As % of all permanent IT jobs located in the UK 0.36% 0.30% 0.30%
As % of the Job Titles category 0.38% 0.32% 0.32%
Number of salaries quoted 297 266 287
Average salary £50,000 £48,000 £46,500
Average salary % change year-on-year
+4.16% +3.22%
90% offered a salary of more than £34,500 £34,000 £32,500
10% offered a salary of more than £70,000 £81,000 £64,950
UK excluding London average salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
100150 98294 103682
As % of all permanent IT jobs located in the UK 94.81% 94.57% 95.15%
Number of salaries quoted 83451 79476 89033
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager within the UK.

Support Manager Salary Trend in the UK

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager over the 3 months to 23 January 2015 within the UK.

Support Manager Salary Histogram in the UK

Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the UK over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +53 359 £50,000 - 37
London -19 150 £52,500 -4.54% 15
City of London -5 43 £47,500 -15.55% 6
Yorkshire +14 41 £40,750 +8.66% 3
South East -26 40 £59,750 +40.58% 3
East of England +2 37 £40,000 -27.27% 3
West Midlands -8 28 £50,000 +47.05% 2
West Yorkshire +9 26 £41,500 -2.35% 1
North West +10 24 £42,500 +18.05% 4
East Midlands +37 23 £45,000 +12.50% 5
Leeds +3 23 £41,500 -2.35% 1
Hertfordshire -4 22 £52,500 - 2
Birmingham +3 17 £50,000 +47.05% 1
South West -11 16 £48,000 -18.29% 2
Surrey -11 13 £65,000 +52.94% 1
Scotland +13 12 £52,500 +11.86% 2
Hampshire -6 12 £45,000 +12.50% 1
Northamptonshire +5 11 £45,000 -20.35% 1
Watford -15 11 £52,500 - 1
Northampton - 11 £45,000 - 1
Cambridgeshire +12 10 £34,750 -57.87% 1
Manchester -2 10 £55,000 +37.50% 2
Cambridge +7 9 £35,000 -57.57% 1
Leicestershire +33 8 £45,000 -31.29% 2
Wolverhampton - 8 £37,500 - 1
Hull - 8 - - 1
Leicester - 8 £45,000 - 2
East Yorkshire - 8 - - 1
Gloucestershire -2 7 £50,000 -9.09% 1
Lancashire - 7 £42,500 - 1

Support Manager
Top 30 Related IT Skills

For the 6 months to 23 January 2015, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 312 (38.76%) ITIL
2 252 (31.30%) Finance
3 214 (26.58%) Windows
4 212 (26.34%) Microsoft
5 166 (20.62%) SQL
6 151 (18.76%) SLA
7 147 (18.26%) Service Delivery
8 122 (15.16%) Degree
8 122 (15.16%) MS Excel
9 114 (14.16%) Project Management
10 104 (12.92%) Active Directory
11 89 (11.06%) VMware
12 77 (9.57%) Retail
12 77 (9.57%) MS Office
13 75 (9.32%) Oracle
14 72 (8.94%) Change Management
14 72 (8.94%) Service Management
15 70 (8.70%) VMware Infrastructure
16 69 (8.57%) UNIX
17 64 (7.95%) Windows Server 2008
18 62 (7.70%) Microsoft Certification
19 61 (7.58%) Banking
20 60 (7.45%) DNS
20 60 (7.45%) Analytical Skills
21 59 (7.33%) ITIL Certification
21 59 (7.33%) SQL Server
22 58 (7.20%) Windows 7
23 55 (6.83%) Linux
23 55 (6.83%) Problem Management
24 53 (6.58%) Citrix

Support Manager
Top Related IT Skills by Category

For the 6 months to 23 January 2015, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 52 (6.46%) MS Exchange
2 36 (4.47%) SharePoint
3 19 (2.36%) IIS
4 18 (2.24%) Apache
5 11 (1.37%) Apache Solr
6 10 (1.24%) CMS
6 10 (1.24%) Exchange Server 2013
7 9 (1.12%) Tomcat
8 8 (0.99%) WebLogic
9 7 (0.87%) Exchange Server 2010
9 7 (0.87%) Lync
9 7 (0.87%) SAS
10 5 (0.62%) Confluence
10 5 (0.62%) WebSphere
10 5 (0.62%) Blackberry Enterprise Server
11 4 (0.50%) BizTalk Server
11 4 (0.50%) JBoss
11 4 (0.50%) IBM Notes
12 3 (0.37%) Lotus Domino
13 2 (0.25%) Exchange Server 2003
Applications
1 122 (15.16%) MS Excel
2 77 (9.57%) MS Office
3 21 (2.61%) MS Project
4 13 (1.61%) MS PowerPoint
5 11 (1.37%) MS Visio
6 7 (0.87%) SPSS
7 1 (0.12%) Photoshop
Business Applications
1 24 (2.98%) Oracle EBS
2 23 (2.86%) Oracle EBS R12
3 15 (1.86%) Oracle Financials
4 14 (1.74%) Oracle 11i
4 14 (1.74%) Oracle Financial Analyzer
4 14 (1.74%) Dynamics CRM
4 14 (1.74%) Oracle iProcurement
5 9 (1.12%) Oracle Applications
6 7 (0.87%) Oracle Procure-to-Pay
6 7 (0.87%) LatentZero
7 6 (0.75%) SAP FI
7 6 (0.75%) SAP FI/CO
7 6 (0.75%) SAP CO
7 6 (0.75%) Changepoint
8 5 (0.62%) SAP BPC
9 4 (0.50%) SAP R/3
9 4 (0.50%) LongView
9 4 (0.50%) Front Arena
9 4 (0.50%) SAP SRM
9 4 (0.50%) Remedy ITSM
Cloud Services
1 8 (0.99%) SaaS
2 7 (0.87%) Office 365
3 3 (0.37%) Cloud Computing
4 1 (0.12%) Amazon AWS
4 1 (0.12%) PaaS
4 1 (0.12%) IaaS
Communications & Networking
1 60 (7.45%) DNS
2 41 (5.09%) TCP/IP
3 39 (4.84%) DHCP
4 35 (4.35%) Firewall
5 29 (3.60%) LAN
5 29 (3.60%) VoIP
6 25 (3.11%) VPN
7 24 (2.98%) Internet
8 22 (2.73%) Intranet
9 21 (2.61%) HTTP
9 21 (2.61%) WAN
10 17 (2.11%) SAN
11 12 (1.49%) iSCSI
11 12 (1.49%) NAS
12 9 (1.12%) Ethernet
13 7 (0.87%) Wireless
14 6 (0.75%) Wi-Fi
14 6 (0.75%) ADSL
14 6 (0.75%) SSH
15 5 (0.62%) Network Security
Database & Business Intelligence
1 59 (7.33%) SQL Server
2 24 (2.98%) Data Warehouse
3 14 (1.74%) Oracle Discoverer
4 12 (1.49%) DB2
5 11 (1.37%) SQL Server 2008
5 11 (1.37%) Essbase
6 10 (1.24%) Oracle Database
6 10 (1.24%) Hyperion Smart View
7 8 (0.99%) MySQL
8 7 (0.87%) Base SAS
8 7 (0.87%) SAP BW
9 4 (0.50%) Big Data
10 3 (0.37%) Oracle Reports
10 3 (0.37%) BusinessObjects
11 2 (0.25%) SAP BI
11 2 (0.25%) Relational Database
11 2 (0.25%) SQL Server 2012
12 1 (0.12%) Oracle Database 11g
12 1 (0.12%) BusinessObjects XI
12 1 (0.12%) NoSQL
Development Applications
1 11 (1.37%) JIRA
2 7 (0.87%) Toad
3 2 (0.25%) QuickTest Pro
3 2 (0.25%) LoadRunner
3 2 (0.25%) Subversion
3 2 (0.25%) Git (software)
4 1 (0.12%) Team Foundation Server
4 1 (0.12%) Bugzilla
4 1 (0.12%) VSS/SourceSafe
General
1 252 (31.30%) Finance
2 77 (9.57%) Retail
3 61 (7.58%) Banking
4 31 (3.85%) Telecoms
5 25 (3.11%) Front Office
6 23 (2.86%) Back Office
7 21 (2.61%) Investment Banking
8 20 (2.48%) Legal
9 16 (1.99%) Marketing
10 14 (1.74%) Law
10 14 (1.74%) Manufacturing
11 12 (1.49%) Billing
12 9 (1.12%) Publishing
13 7 (0.87%) Electronics
14 6 (0.75%) Financial Institution
15 5 (0.62%) Advertising
16 4 (0.50%) French Language
17 3 (0.37%) Corporate Banking
17 3 (0.37%) Pharmaceutical
18 2 (0.25%) General Ledger
Libraries, Frameworks & Software Standards
1 40 (4.97%) .NET
1 40 (4.97%) XML
2 20 (2.48%) FIX Protocol
3 19 (2.36%) CSS
4 17 (2.11%) Web Services
4 17 (2.11%) J2EE
5 16 (1.99%) HTML
6 12 (1.49%) Middleware
7 9 (1.12%) SOAP
8 6 (0.75%) LAMP
9 4 (0.50%) JDBC
9 4 (0.50%) ASP.NET
9 4 (0.50%) COM
10 2 (0.25%) SAML
10 2 (0.25%) .NET Framework
10 2 (0.25%) Regular Expression
10 2 (0.25%) HTML5
11 1 (0.12%) JSON
11 1 (0.12%) JSP
11 1 (0.12%) EDI
Miscellaneous
1 60 (7.45%) Analytical Skills
2 27 (3.35%) Computer Science
3 23 (2.86%) Management Information System
4 22 (2.73%) Foreign Exchange (FX)
5 21 (2.61%) Fixed Income
6 19 (2.36%) Blackberry
7 17 (2.11%) Derivative
8 16 (1.99%) Mathematics
9 15 (1.86%) EPoS
10 13 (1.61%) Statistics
10 13 (1.61%) Client/Server
11 12 (1.49%) Equities
11 12 (1.49%) E-Learning
12 10 (1.24%) Hedge funds
13 9 (1.12%) NHS
14 8 (0.99%) Enterprise Software
14 8 (0.99%) User Experience
15 7 (0.87%) Performance Metrics
15 7 (0.87%) Life Science
16 6 (0.75%) Clustering
Operating Systems
1 214 (26.58%) Windows
2 69 (8.57%) UNIX
3 64 (7.95%) Windows Server 2008
4 58 (7.20%) Windows 7
5 55 (6.83%) Linux
6 46 (5.71%) Windows Server 2012
7 35 (4.35%) Windows XP
8 24 (2.98%) Windows Server 2003
8 24 (2.98%) Windows 8
9 17 (2.11%) Android
10 16 (1.99%) Windows Vista
11 7 (0.87%) Mac OS X
12 4 (0.50%) Apple iOS
12 4 (0.50%) Red Hat Enterprise Linux
13 3 (0.37%) Solaris
14 2 (0.25%) Debian
14 2 (0.25%) Windows Mobile
15 1 (0.12%) Windows 2000 Server
15 1 (0.12%) Ubuntu
15 1 (0.12%) AIX
Processes & Methodologies
1 312 (38.76%) ITIL
2 147 (18.26%) Service Delivery
3 114 (14.16%) Project Management
4 72 (8.94%) Change Management
4 72 (8.94%) Service Management
5 55 (6.83%) Problem Management
6 53 (6.58%) People Management
7 52 (6.46%) Line Management
7 52 (6.46%) Incident Management
8 50 (6.21%) Mentoring
9 40 (4.97%) CRM
9 40 (4.97%) Performance Management
10 39 (4.84%) Agile Software Development
11 36 (4.47%) Stakeholder Management
12 33 (4.10%) E-Commerce
13 32 (3.98%) PRINCE2
13 32 (3.98%) Supplier Management
14 31 (3.85%) Workflow
15 30 (3.73%) Asset Management
16 28 (3.48%) Risk Management
Programming Languages
1 166 (20.62%) SQL
2 45 (5.59%) Java
3 32 (3.98%) C#
4 14 (1.74%) Python
5 12 (1.49%) Shell Script
5 12 (1.49%) PL/SQL
6 11 (1.37%) C
7 9 (1.12%) JavaScript
8 8 (0.99%) T-SQL
8 8 (0.99%) PowerShell
9 6 (0.75%) VBA
10 5 (0.62%) C++
11 4 (0.50%) Perl
11 4 (0.50%) VB
11 4 (0.50%) VB6
12 3 (0.37%) sed
12 3 (0.37%) AWK
13 2 (0.25%) PHP
14 1 (0.12%) Bash Shell
14 1 (0.12%) Ruby
Qualifications
1 122 (15.16%) Degree
2 62 (7.70%) Microsoft Certification
3 59 (7.33%) ITIL Certification
4 37 (4.60%) MCSE
5 17 (2.11%) ITIL Foundation Certificate
6 14 (1.74%) MCSA
6 14 (1.74%) Cisco Certification
7 13 (1.61%) Security Cleared
8 11 (1.37%) MCDBA
8 11 (1.37%) CCNA
9 9 (1.12%) SC Cleared
10 8 (0.99%) VMware Certified Professional (VCP)
10 8 (0.99%) MCTS
11 7 (0.87%) MCP
11 7 (0.87%) ISEB
12 6 (0.75%) MCAD
12 6 (0.75%) MCSD
12 6 (0.75%) DV Cleared
13 5 (0.62%) MCITP
13 5 (0.62%) HNC
Quality Assurance & Compliance
1 151 (18.76%) SLA
2 11 (1.37%) QA
3 7 (0.87%) Data Quality
4 4 (0.50%) ISO 9001
4 4 (0.50%) HL7
4 4 (0.50%) DICOM
5 3 (0.37%) ISO/IEC 27001
6 2 (0.25%) ISO 9000
7 1 (0.12%) PCI DSS
7 1 (0.12%) COBIT
7 1 (0.12%) Sarbanes-Oxley
System Software
1 104 (12.92%) Active Directory
2 70 (8.70%) VMware Infrastructure
3 17 (2.11%) Hyper-V
3 17 (2.11%) vSphere
4 7 (0.87%) Terminal Services
5 4 (0.50%) VMware ESXi
5 4 (0.50%) XenDesktop
6 2 (0.25%) VMware ESX
6 2 (0.25%) XenApp
6 2 (0.25%) XenServer
7 1 (0.12%) VMware Server
7 1 (0.12%) Postfix
7 1 (0.12%) Sendmail
7 1 (0.12%) Veritas Volume Manager
7 1 (0.12%) Veritas Cluster Server
7 1 (0.12%) vCloud
7 1 (0.12%) NFS
7 1 (0.12%) ISA Server
Systems Management
1 11 (1.37%) SCCM
2 5 (0.62%) HP Quality Center
2 5 (0.62%) Puppet
2 5 (0.62%) Opscode Chef
2 5 (0.62%) Control-M
3 4 (0.50%) SCOM
4 3 (0.37%) WSUS
4 3 (0.37%) NetBackup
5 2 (0.25%) ZENworks
5 2 (0.25%) EMC NetWorker
6 1 (0.12%) SCVMM
6 1 (0.12%) Backup Exec
Vendors
1 212 (26.34%) Microsoft
2 89 (11.06%) VMware
3 75 (9.32%) Oracle
4 53 (6.58%) Citrix
5 34 (4.22%) SAP
6 31 (3.85%) Cisco
7 20 (2.48%) Sun
8 18 (2.24%) Remedy
9 17 (2.11%) Bloomberg
10 14 (1.74%) IBM
11 13 (1.61%) Hyperion
11 13 (1.61%) Salesforce.com
12 12 (1.49%) NetApp
13 10 (1.24%) Reuters
13 10 (1.24%) HP
13 10 (1.24%) thinkFolio
14 9 (1.12%) ServiceNow
14 9 (1.12%) Charles River
15 8 (0.99%) Apple
16 7 (0.87%) Northgate
City, London
Hays Finance Technology
Salary: £40000.00 - £55000.00 per annum
Posted: 2 days ago
London
Venturi
Salary: £45000.00 - £60000.00 per annum + benefits
Posted: 2 days ago
Tring, Hertfordshire
Bluetownonline
Salary: Competitive dependent on experience
Posted: 2 days ago
London
Hays IT - Uk Posting account
Salary: £25000.00 - £40000.00 per annum + bonus
Posted: 3 days ago
Edinburgh, Midlothian
Oho Group Ltd.
Salary: £45000 - £75000 per annum, Benefits Excellent Benefits
Posted: 3 days ago
Nottingham, Nottinghamshire
Monarch Recruitment
Salary: £40000 - £50000 per annum, Benefits Excellent benefits
Posted: 3 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £75,000 per annum plus Car Allowance, Bonus and Benefits
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Evolution Recruitment Solutions
Salary: 35k-45k + benefits
Posted: 4 days ago
South East London
Linkpoint Resources
Salary: From £34,000 to £36,000 per annum
Posted: 5 days ago
Staines, Middlesex
Zorba Consulting Limited
Salary: From £45,000 to £55,000 per annum + bonus + benefits
Posted: 5 days ago
Somerset
Tank Recruitment
Salary: £35000 - £50000 per annum + benefits
Posted: 5 days ago
City of London
Hays IT - Uk Posting account
Salary: £45000.00 - £50000.00 per annum
Posted: 6 days ago
Oldham, Lancashire
Greywood Associates Limited
Salary: £40000 - £42000 per annum + bonus + bens
Posted: 6 days ago
Lancashire
Experis Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 6 days ago
Northampton, Northamptonshire
Circle Recruitment
Salary: £40000 - £50000 per annum + Benefits
Posted: 6 days ago
Birmingham, West Midlands (County)
CV Screen Ltd
Salary: to £30,000 + Benefits
Posted: 6 days ago
Leicester
Computer Futures
Salary: £55000 - £65000 per annum + competitive
Posted: 7 days ago
Gloucester
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 7 days ago
Watford, Hertfordshire
BrightHouse
Salary: Competitive
Posted: 10 days ago