The table below looks at the statistics for the Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Support Manager
Rank 486 504 503
Rank change year-on-year
+18 -1
Permanent jobs requiring a Support Manager 502 408 453
As % of all permanent IT jobs located in the UK 0.43% 0.38% 0.39%
As % of the Job Titles category 0.45% 0.40% 0.41%
Number of salaries quoted 417 327 383
Average salary £50,000 £47,000 £50,000
Average salary % change year-on-year
+6.38% -6.00%
90% offered a salary of more than £32,500 £32,500 £35,000
10% offered a salary of more than £72,500 £77,500 £78,750
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
110597 101053 111513
As % of all permanent IT jobs located in the UK 94.41% 94.24% 95.13%
Number of salaries quoted 89479 83749 95349
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,350 £27,000
10% offered a salary of more than £69,500 £70,000 £67,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager within the UK.

Support Manager Salary Trend in the UK

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager over the 3 months to 21 August 2014 within the UK.

Support Manager Salary Histogram in the UK

Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the UK over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +25 467 £50,000 +5.82% 39
London +22 205 £55,000 -15.38% 9
South East +4 107 £42,500 -9.57% 9
City of London +11 77 £55,000 -15.38% 8
East of England -12 37 £39,250 -4.84% 1
West Midlands -19 30 £55,000 +29.41% 5
East Midlands -19 27 £53,750 +26.47% 3
South West -3 23 £40,000 +15.94% 6
Hampshire -2 22 £48,750 +11.42%
North West -29 22 £55,000 +18.91% 3
Hertfordshire +2 19 £35,000 -6.66% 1
Scotland -4 19 £50,000 +5.26%
Birmingham +8 18 £65,000 +46.06% 3
Buckinghamshire +4 18 £38,750 -18.42%
Berkshire +3 14 £50,000 -2.43% 1
Nottingham +3 14 £50,000 +14.20% 1
Nottinghamshire +1 14 £50,000 +17.64% 1
Manchester -6 14 £54,000 +13.68% 1
Yorkshire -53 14 £41,500 +10.66% 3
Oxfordshire +10 13 £36,000 +10.76% 5
East Sussex -17 13 £36,500 -38.13% 1
Kent -10 12 £45,000 -14.28% 2
Surrey -11 11 £37,500 -21.05%
Somerset -12 11 £32,500 -1.88% 2
Brighton -22 11 £52,500 -11.01%
Essex 0 10 £52,500 -4.54%
Milton Keynes -5 10 - -
Bath -8 10 £27,500 +10.00% 2
Edinburgh -4 9 £57,500 -
Leicestershire -20 9 £57,500 +35.29%

Support Manager
Top 30 Related IT Skills

For the 6 months to 21 August 2014, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 354 (38.35%) ITIL
2 285 (30.88%) Finance
3 232 (25.14%) Windows
4 188 (20.37%) SLA
5 187 (20.26%) Microsoft
6 175 (18.96%) SQL
7 148 (16.03%) Service Delivery
8 125 (13.54%) Project Management
9 116 (12.57%) MS Excel
10 110 (11.92%) Degree
11 108 (11.70%) Oracle
11 108 (11.70%) SQL Server
11 108 (11.70%) Active Directory
12 88 (9.53%) VMware
13 78 (8.45%) Service Management
14 68 (7.37%) Retail
14 68 (7.37%) Incident Management
15 64 (6.93%) ITIL Certification
16 63 (6.83%) MS Office
17 61 (6.61%) Continuous Improvement
18 60 (6.50%) Telecoms
19 59 (6.39%) Windows Server 2008
20 57 (6.18%) Change Management
21 55 (5.96%) MS Exchange
22 54 (5.85%) .NET
22 54 (5.85%) SAP
22 54 (5.85%) Linux
23 53 (5.74%) CRM
23 53 (5.74%) Microsoft Certification
24 52 (5.63%) Java

Support Manager
Top Related IT Skills by Category

For the 6 months to 21 August 2014, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 55 (5.96%) MS Exchange
2 34 (3.68%) IIS
3 31 (3.36%) SharePoint
4 20 (2.17%) Apache
5 10 (1.08%) Tomcat
5 10 (1.08%) CMS
5 10 (1.08%) Alfresco
6 9 (0.98%) WebSphere
7 8 (0.87%) SharePoint 2010
7 8 (0.87%) Lync
7 8 (0.87%) BizTalk Server
7 8 (0.87%) Blackberry Enterprise Server
8 7 (0.76%) WebLogic
9 6 (0.65%) IBM Notes
9 6 (0.65%) Documentum
9 6 (0.65%) Oracle Workflow
10 5 (0.54%) Exchange Server 2010
10 5 (0.54%) Exchange Server 2013
10 5 (0.54%) Exchange Server 2007
11 4 (0.43%) SAS
Applications
1 116 (12.57%) MS Excel
2 63 (6.83%) MS Office
3 15 (1.63%) MS PowerPoint
4 9 (0.98%) SPSS
5 6 (0.65%) MS Project
Business Applications
1 35 (3.79%) Oracle EBS
2 33 (3.58%) Oracle EBS R12
3 27 (2.93%) Dynamics CRM
4 22 (2.38%) Oracle Financials
5 20 (2.17%) Oracle iProcurement
6 19 (2.06%) Oracle Applications
7 18 (1.95%) Oracle General Ledger
7 18 (1.95%) Oracle Payables
7 18 (1.95%) Oracle Receivables
7 18 (1.95%) Oracle Assets
8 15 (1.63%) Oracle Cash Management
9 13 (1.41%) SAP FI/CO
9 13 (1.41%) SAP CO
9 13 (1.41%) SAP FI
10 9 (0.98%) Oracle Procure-to-Pay
11 5 (0.54%) Remedy ITSM
11 5 (0.54%) HFM
12 4 (0.43%) LatentZero
12 4 (0.43%) IntelliMatch
12 4 (0.43%) Sage 200
Cloud Services
1 19 (2.06%) SaaS
2 12 (1.30%) PaaS
2 12 (1.30%) Office 365
3 10 (1.08%) IaaS
4 9 (0.98%) Microsoft Azure
5 1 (0.11%) Force.com
Communications & Networking
1 45 (4.88%) Firewall
2 44 (4.77%) TCP/IP
3 38 (4.12%) WAN
4 33 (3.58%) SAN
5 28 (3.03%) DHCP
6 27 (2.93%) DNS
7 25 (2.71%) LAN
8 20 (2.17%) VoIP
8 20 (2.17%) Internet
9 17 (1.84%) VPN
10 16 (1.73%) Wireless
10 16 (1.73%) NAS
11 15 (1.63%) Intranet
12 11 (1.19%) VLAN
13 7 (0.76%) Wireshark
13 7 (0.76%) Network Security
13 7 (0.76%) RTP
13 7 (0.76%) H.323
13 7 (0.76%) HTTP
14 6 (0.65%) ADSL
Database & Business Intelligence
1 108 (11.70%) SQL Server
2 33 (3.58%) SQL Server 2008
3 29 (3.14%) Relational Database
4 20 (2.17%) Oracle Database
5 19 (2.06%) SQL Server 2005
6 16 (1.73%) SAP BW
7 13 (1.41%) BusinessObjects
7 13 (1.41%) MySQL
8 10 (1.08%) Oracle Reports
9 9 (0.98%) RDBMS
9 9 (0.98%) Oracle Database 11g
10 8 (0.87%) SQL Server Reporting Services
11 7 (0.76%) Oracle Database 10g
11 7 (0.76%) DB2
12 6 (0.65%) Crystal Reports
12 6 (0.65%) Data Warehouse
13 5 (0.54%) MS Access
13 5 (0.54%) Oracle Discoverer
13 5 (0.54%) Essbase
14 4 (0.43%) Base SAS
Development Applications
1 10 (1.08%) Toad
2 4 (0.43%) Oracle Forms
3 2 (0.22%) Git (software)
3 2 (0.22%) Subversion
4 1 (0.11%) JIRA
4 1 (0.11%) Oracle APEX
4 1 (0.11%) PVCS
General
1 285 (30.88%) Finance
2 68 (7.37%) Retail
3 60 (6.50%) Telecoms
4 42 (4.55%) Banking
5 31 (3.36%) Front Office
6 28 (3.03%) Advertising
7 25 (2.71%) Back Office
8 22 (2.38%) Billing
8 22 (2.38%) Marketing
9 19 (2.06%) Manufacturing
10 18 (1.95%) Legal
11 17 (1.84%) Law
12 15 (1.63%) Investment Banking
13 8 (0.87%) Publishing
13 8 (0.87%) Financial Institution
14 5 (0.54%) Electronics
14 5 (0.54%) French Language
15 4 (0.43%) German Language
15 4 (0.43%) Pharmaceutical
16 3 (0.33%) Italian Language
Libraries, Frameworks & Software Standards
1 54 (5.85%) .NET
2 35 (3.79%) HTML
3 23 (2.49%) CSS
4 22 (2.38%) XML
5 12 (1.30%) J2EE
6 7 (0.76%) Web Services
6 7 (0.76%) LAMP
7 6 (0.65%) Middleware
8 4 (0.43%) ASP.NET
8 4 (0.43%) JSP
8 4 (0.43%) SOAP
8 4 (0.43%) Ajax
8 4 (0.43%) WinForms
9 3 (0.33%) Oracle Fusion
10 2 (0.22%) Application Packaging
10 2 (0.22%) FIX Protocol
10 2 (0.22%) Flash
11 1 (0.11%) Hibernate
11 1 (0.11%) ODBC
11 1 (0.11%) Struts
Miscellaneous
1 32 (3.47%) Management Information System
2 21 (2.28%) Foreign Exchange (FX)
3 20 (2.17%) Blackberry
4 18 (1.95%) Computer Science
5 16 (1.73%) Derivative
6 15 (1.63%) Fixed Income
7 13 (1.41%) Equities
8 11 (1.19%) Statistics
8 11 (1.19%) NHS
8 11 (1.19%) Hedge funds
8 11 (1.19%) Enterprise Software
9 10 (1.08%) Mobile App
9 10 (1.08%) Video Conferencing
10 9 (0.98%) Open Source
10 9 (0.98%) EPoS
10 9 (0.98%) E-Learning
11 8 (0.87%) PACS
12 5 (0.54%) Interest Rate Derivative
12 5 (0.54%) DTV
12 5 (0.54%) Learning Management System
Operating Systems
1 232 (25.14%) Windows
2 59 (6.39%) Windows Server 2008
3 54 (5.85%) Linux
4 47 (5.09%) Windows Server 2003
5 46 (4.98%) UNIX
6 43 (4.66%) Windows XP
7 39 (4.23%) Windows 7
8 26 (2.82%) Windows Server 2012
9 12 (1.30%) Windows 8
10 10 (1.08%) AIX
10 10 (1.08%) HPUX
10 10 (1.08%) Windows Vista
10 10 (1.08%) Android
11 9 (0.98%) Solaris
12 7 (0.76%) Fedora
12 7 (0.76%) Apple iOS
13 5 (0.54%) Red Hat Enterprise Linux
13 5 (0.54%) Mac OS X
14 4 (0.43%) Mac OS
15 1 (0.11%) Windows 2000
Processes & Methodologies
1 354 (38.35%) ITIL
2 148 (16.03%) Service Delivery
3 125 (13.54%) Project Management
4 78 (8.45%) Service Management
5 68 (7.37%) Incident Management
6 61 (6.61%) Continuous Improvement
7 57 (6.18%) Change Management
8 53 (5.74%) CRM
9 49 (5.31%) Problem Management
10 47 (5.09%) Performance Management
11 36 (3.90%) PRINCE2
12 32 (3.47%) Root Cause Analysis
13 30 (3.25%) Disaster Recovery
13 30 (3.25%) ITSM
14 28 (3.03%) Risk Management
14 28 (3.03%) Stakeholder Management
14 28 (3.03%) Supplier Management
15 25 (2.71%) Business Continuity
16 24 (2.60%) Workflow
17 23 (2.49%) E-Commerce
Programming Languages
1 175 (18.96%) SQL
2 52 (5.63%) Java
3 27 (2.93%) C#
4 23 (2.49%) T-SQL
5 15 (1.63%) JavaScript
6 14 (1.52%) VBA
7 12 (1.30%) Perl
7 12 (1.30%) C
8 9 (0.98%) PHP
9 8 (0.87%) Shell Script
10 7 (0.76%) VB
10 7 (0.76%) Bash Shell
11 6 (0.65%) PL/SQL
12 5 (0.54%) PowerShell
13 4 (0.43%) ABAP
13 4 (0.43%) PHP5
13 4 (0.43%) COBOL
14 3 (0.33%) VBScript
14 3 (0.33%) PowerHouse
14 3 (0.33%) Python
Qualifications
1 110 (11.92%) Degree
2 64 (6.93%) ITIL Certification
3 53 (5.74%) Microsoft Certification
4 29 (3.14%) MCSE
5 22 (2.38%) Security Cleared
6 19 (2.06%) MCP
7 16 (1.73%) Cisco Certification
8 14 (1.52%) CCNA
9 11 (1.19%) MCITP
10 9 (0.98%) MCTS
11 8 (0.87%) VMware Certified Professional (VCP)
11 8 (0.87%) ACCA
12 7 (0.76%) ISEB
12 7 (0.76%) MCSA
12 7 (0.76%) MCDBA
13 5 (0.54%) SC Cleared
14 4 (0.43%) Chartered Engineer
15 3 (0.33%) CIMA
15 3 (0.33%) PMP
15 3 (0.33%) PMI Certification
Quality Assurance & Compliance
1 188 (20.37%) SLA
2 27 (2.93%) QA
3 8 (0.87%) ISO/IEC 27001
4 4 (0.43%) Data Quality
4 4 (0.43%) HL7
4 4 (0.43%) DICOM
5 3 (0.33%) PCI DSS
5 3 (0.33%) COBIT
6 2 (0.22%) ISO 9000
6 2 (0.22%) ISO 9001
7 1 (0.11%) Sarbanes-Oxley
System Software
1 108 (11.70%) Active Directory
2 40 (4.33%) VMware Infrastructure
3 25 (2.71%) Hyper-V
4 6 (0.65%) XenApp
5 5 (0.54%) VMware ESX
6 4 (0.43%) XenDesktop
6 4 (0.43%) vSphere
7 3 (0.33%) qmail
7 3 (0.33%) Postfix
7 3 (0.33%) Sendmail
7 3 (0.33%) Microsoft App-V
7 3 (0.33%) Squid
7 3 (0.33%) ISA Server
7 3 (0.33%) Citrix Presentation Server
8 2 (0.22%) vCloud
9 1 (0.11%) XenServer
9 1 (0.11%) Terminal Services
9 1 (0.11%) Tivoli Workload Scheduler
9 1 (0.11%) Microsoft Virtual Server
Systems Management
1 18 (1.95%) SCCM
2 4 (0.43%) SCOM
2 4 (0.43%) Control-M
3 3 (0.33%) Backup Exec
3 3 (0.33%) WSUS
4 2 (0.22%) Cisco UCCX
5 1 (0.11%) Foglight
5 1 (0.11%) Tivoli
5 1 (0.11%) Tivoli Storage Manager
Vendors
1 187 (20.26%) Microsoft
2 108 (11.70%) Oracle
3 88 (9.53%) VMware
4 54 (5.85%) SAP
5 47 (5.09%) Cisco
6 39 (4.23%) Citrix
7 25 (2.71%) Salesforce.com
8 16 (1.73%) ServiceNow
9 15 (1.63%) Northgate
9 15 (1.63%) Business Objects
10 13 (1.41%) Apple
11 11 (1.19%) Capita
11 11 (1.19%) Murex
12 10 (1.08%) Sun
12 10 (1.08%) Sybase
12 10 (1.08%) Avaya
12 10 (1.08%) HP
13 9 (0.98%) Sage
14 8 (0.87%) Red Hat
14 8 (0.87%) JBoss
Leeds, West Yorkshire
Cathcart Associates Ltd
Salary: £30000 - £50000 per annum
Posted: 11 hours ago
City, London
Harrington Starr
Salary: £55000 - £75000 per annum + excellent benefits
Posted: 14 hours ago
Brackley, Northamptonshire
Applause IT Innovation
Salary: £34000 - £40000 per annum + great benefits
Posted: 14 hours ago
Yorkshire
Coal IT Services
Salary: From £25,000 to £30,000 per annum plus excellent benefits
Posted: 15 hours ago
Abingdon, Oxfordshire
RM Education
Salary: £35000 - £45000 per annum + 5% bonus
Posted: 16 hours ago
Nottingham, Nottinghamshire
IT Retail People Ltd
Salary: Up to £45,000 per annum Excellent Base, Bonus, Car, Health
Posted: 20 hours ago
Abingdon, Oxfordshire
RM Education
Salary: £32k - £40k per annum + 5% bonus
Posted: Yesterday
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £50,000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £60000 to £70000 per annum - Excellent benefits
Posted: 2 days ago
Welwyn Garden City, Hertfordshire
Understanding Recruitment
Salary: £55000 - £65000 per annum + benefits
Posted: 3 days ago
Wakefield, Yorkshire
West Yorkshire Police
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £38000 per annum + Bonus + Benefits
Posted: 3 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: From £60,000 to £75,000 per annum Up to 70K + 5K Car + Excellent Benef
Posted: 4 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: From £60,000 to £75,000 per annum Up to 70K + 5K Car + Excellent Benef
Posted: 4 days ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: From £60,000 to £75,000 per annum Up to 70K + 5K Car + Excellent Benef
Posted: 4 days ago
Kent
ARC IT Recruitment Ltd
Posted: 4 days ago
City, London
Miller Maxwell Ltd
Salary: From £26,000 to £28,000 per annum Plus Benefits
Posted: 6 days ago
Bath, Avon
People Source Consulting
Salary: £40000 - £45000 per annum + Benefits, pension etc.
Posted: 6 days ago
East Sussex
ARC IT Recruitment Ltd
Salary: £30000 Per Annum
Posted: 6 days ago
City, London
Clear Edge Consulting
Salary: From £35,000 to £40,000 per annum Benefits
Posted: 6 days ago