The first table below looks at the demand for the Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Support Manager
Rank 494 490 497
Rank change year-on-year
-4 +7
Permanent jobs requiring a Support Manager 481 443 476
As % of all permanent IT jobs located in the UK 0.41% 0.41% 0.40%
As % of the Job Titles category 0.43% 0.43% 0.42%
Number of salaries quoted 410 362 405
Average salary £50,500 £47,500 £47,500
Average salary % change year-on-year
+6.31% -
90% offered a salary of more than £32,600 £34,000 £32,500
10% offered a salary of more than £72,500 £79,600 £89,500
UK excluding London average salary £50,000 £43,000 £42,500
% change year-on-year
+16.27% +1.17%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
111102 102616 112143
As % of all permanent IT jobs located in the UK 94.42% 94.25% 95.10%
Number of salaries quoted 90827 85015 96150
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager within the UK.

Support Manager Salary Trend in the UK

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager over the 3 months to 24 July 2014 within the UK.

Support Manager Salary Histogram in the UK

Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the UK over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -10 448 £51,500 +8.42% 64
London -11 194 £57,500 -4.16% 21
South East -46 77 £46,250 +2.77% 20
City of London +15 73 £55,000 -9.46% 11
East of England +10 42 £38,500 -14.44% 3
East Midlands -3 37 £58,750 +38.23% 5
West Midlands -9 27 £55,000 +17.02% 9
North West -17 27 £55,000 +15.78% 2
South West -12 24 £48,750 +14.70% 3
Hertfordshire -3 23 £35,000 -30.00%
Leicestershire -10 19 £62,500 +47.05%
Scotland -11 19 £50,000 +19.04% 1
Berkshire +17 18 £50,000 +10.49% 1
Buckinghamshire +7 17 £37,500 - 4
Manchester -1 17 £47,500 - 1
Yorkshire -32 17 £32,500 -13.33% 1
Hampshire -4 16 £45,000 +5.88% 4
Nottinghamshire +13 15 £50,000 +11.11% 2
Nottingham +9 15 £50,000 +11.11% 2
Leicester +5 13 £62,500 +38.88%
Birmingham -3 12 £65,000 -7.14% 3
South Yorkshire -5 11 £31,000 -28.73%
Surrey -3 10 £37,500 -11.76% 3
Stevenage - 10 £32,500 -
Reading +2 9 £37,500 -
Essex 0 9 £55,000 -15.38% 2
Edinburgh -6 9 £57,500 +21.05% 1
Glasgow -3 8 £50,000 +33.33%
Milton Keynes -15 8 - - 2
Cheshire -4 7 £55,000 +27.16%

Support Manager
Top 30 Related IT Skills

For the 6 months to 24 July 2014, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 346 (37.57%) ITIL
2 263 (28.56%) Finance
3 218 (23.67%) Windows
4 172 (18.68%) SQL
4 172 (18.68%) SLA
5 168 (18.24%) Microsoft
6 154 (16.72%) Service Delivery
7 118 (12.81%) Project Management
8 104 (11.29%) Oracle
8 104 (11.29%) SQL Server
9 102 (11.07%) Active Directory
10 98 (10.64%) MS Excel
11 96 (10.42%) Degree
12 88 (9.55%) Service Management
13 82 (8.90%) VMware
14 71 (7.71%) Incident Management
15 70 (7.60%) Continuous Improvement
16 68 (7.38%) MS Office
17 66 (7.17%) Retail
18 60 (6.51%) Telecoms
19 59 (6.41%) Change Management
20 58 (6.30%) CRM
21 56 (6.08%) ITIL Certification
21 56 (6.08%) Windows Server 2008
22 55 (5.97%) MS Exchange
23 54 (5.86%) .NET
24 53 (5.75%) Problem Management
25 50 (5.43%) Java
26 49 (5.32%) PRINCE2
26 49 (5.32%) SAP

Support Manager
Top Related IT Skills by Category

For the 6 months to 24 July 2014, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 55 (5.97%) MS Exchange
2 35 (3.80%) IIS
3 28 (3.04%) SharePoint
4 16 (1.74%) Apache
5 12 (1.30%) CMS
6 9 (0.98%) SharePoint 2010
6 9 (0.98%) Lync
6 9 (0.98%) Alfresco
6 9 (0.98%) Tomcat
7 8 (0.87%) BizTalk Server
7 8 (0.87%) Blackberry Enterprise Server
8 6 (0.65%) Oracle Workflow
8 6 (0.65%) WebSphere
8 6 (0.65%) Documentum
8 6 (0.65%) IBM Notes
8 6 (0.65%) Exchange Server 2010
9 5 (0.54%) Exchange Server 2007
9 5 (0.54%) WebLogic
10 4 (0.43%) Exchange Server 2003
10 4 (0.43%) Exchange Server 2013
Applications
1 98 (10.64%) MS Excel
2 68 (7.38%) MS Office
3 16 (1.74%) MS PowerPoint
4 9 (0.98%) SPSS
5 3 (0.33%) MS Project
6 1 (0.11%) MS Visio
Business Applications
1 34 (3.69%) Oracle EBS
2 33 (3.58%) Oracle EBS R12
3 29 (3.15%) Dynamics CRM
4 24 (2.61%) Oracle Financials
5 23 (2.50%) Oracle Payables
5 23 (2.50%) Oracle Receivables
5 23 (2.50%) Oracle Assets
5 23 (2.50%) Oracle iProcurement
5 23 (2.50%) Oracle General Ledger
6 21 (2.28%) Oracle Applications
7 20 (2.17%) Oracle Cash Management
8 11 (1.19%) SAP FI
8 11 (1.19%) SAP FI/CO
8 11 (1.19%) SAP CO
9 9 (0.98%) Oracle Procure-to-Pay
10 7 (0.76%) Dynamics AX
11 5 (0.54%) Remedy ITSM
12 4 (0.43%) LatentZero
12 4 (0.43%) HFM
12 4 (0.43%) Sage 200
Cloud Services
1 18 (1.95%) SaaS
2 12 (1.30%) Office 365
3 11 (1.19%) PaaS
4 10 (1.09%) Microsoft Azure
5 9 (0.98%) IaaS
6 1 (0.11%) Force.com
Communications & Networking
1 43 (4.67%) Firewall
2 39 (4.23%) WAN
3 38 (4.13%) TCP/IP
4 34 (3.69%) SAN
5 26 (2.82%) DHCP
5 26 (2.82%) LAN
6 23 (2.50%) DNS
7 20 (2.17%) VoIP
8 19 (2.06%) Internet
9 17 (1.85%) VPN
9 17 (1.85%) Wireless
10 15 (1.63%) Intranet
11 14 (1.52%) NAS
12 13 (1.41%) VLAN
13 11 (1.19%) Network Security
14 9 (0.98%) Broadband
15 7 (0.76%) RTP
15 7 (0.76%) H.323
15 7 (0.76%) Wireshark
16 6 (0.65%) MPLS
Database & Business Intelligence
1 104 (11.29%) SQL Server
2 34 (3.69%) SQL Server 2008
3 28 (3.04%) Relational Database
4 19 (2.06%) SQL Server 2005
5 18 (1.95%) Oracle Database
6 17 (1.85%) MySQL
7 14 (1.52%) SAP BW
8 11 (1.19%) Oracle Reports
8 11 (1.19%) BusinessObjects
9 8 (0.87%) SQL Server Reporting Services
9 8 (0.87%) RDBMS
9 8 (0.87%) Oracle Database 11g
10 7 (0.76%) DB2
10 7 (0.76%) MS Access
11 6 (0.65%) Data Warehouse
11 6 (0.65%) Oracle Database 10g
11 6 (0.65%) Crystal Reports
12 4 (0.43%) Essbase
13 3 (0.33%) Oracle BI Publisher
13 3 (0.33%) Oracle BI EE
Development Applications
1 11 (1.19%) Toad
2 4 (0.43%) Oracle Forms
3 2 (0.22%) Subversion
3 2 (0.22%) VSS/SourceSafe
3 2 (0.22%) Visual Studio
3 2 (0.22%) Git (software)
4 1 (0.11%) Oracle APEX
4 1 (0.11%) PVCS
4 1 (0.11%) JIRA
General
1 263 (28.56%) Finance
2 66 (7.17%) Retail
3 60 (6.51%) Telecoms
4 47 (5.10%) Banking
5 34 (3.69%) Back Office
6 29 (3.15%) Advertising
7 28 (3.04%) Front Office
8 21 (2.28%) Marketing
9 17 (1.85%) Manufacturing
9 17 (1.85%) Billing
10 15 (1.63%) Legal
11 14 (1.52%) Law
11 14 (1.52%) Investment Banking
12 8 (0.87%) Financial Institution
13 7 (0.76%) Publishing
14 5 (0.54%) Electronics
15 4 (0.43%) French Language
15 4 (0.43%) German Language
15 4 (0.43%) Pharmaceutical
16 3 (0.33%) Italian Language
Libraries, Frameworks & Software Standards
1 54 (5.86%) .NET
2 38 (4.13%) HTML
3 25 (2.71%) CSS
4 20 (2.17%) XML
5 10 (1.09%) J2EE
6 6 (0.65%) LAMP
6 6 (0.65%) WinForms
6 6 (0.65%) Ajax
6 6 (0.65%) Middleware
7 5 (0.54%) ASP.NET
8 4 (0.43%) Web Services
9 3 (0.33%) Oracle Fusion
9 3 (0.33%) JSP
9 3 (0.33%) SOAP
10 2 (0.22%) Application Packaging
10 2 (0.22%) FIX Protocol
10 2 (0.22%) Flash
10 2 (0.22%) DHTML
10 2 (0.22%) XSLT
11 1 (0.11%) JAX-RS
Miscellaneous
1 37 (4.02%) Management Information System
2 22 (2.39%) Blackberry
2 22 (2.39%) Foreign Exchange (FX)
3 19 (2.06%) Enterprise Software
4 16 (1.74%) Computer Science
5 15 (1.63%) NHS
6 14 (1.52%) Fixed Income
6 14 (1.52%) Derivative
7 13 (1.41%) Open Source
8 12 (1.30%) Equities
9 11 (1.19%) Hedge funds
9 11 (1.19%) Statistics
10 10 (1.09%) Mobile App
11 9 (0.98%) Video Conferencing
12 8 (0.87%) E-Learning
12 8 (0.87%) EPoS
13 5 (0.54%) Learning Management System
13 5 (0.54%) DTV
14 4 (0.43%) PACS
14 4 (0.43%) CMDB
Operating Systems
1 218 (23.67%) Windows
2 56 (6.08%) Windows Server 2008
3 48 (5.21%) Linux
4 47 (5.10%) UNIX
5 45 (4.89%) Windows Server 2003
6 32 (3.47%) Windows XP
7 27 (2.93%) Windows 7
8 24 (2.61%) Windows Server 2012
9 11 (1.19%) HPUX
10 10 (1.09%) AIX
10 10 (1.09%) Windows 8
11 9 (0.98%) Solaris
12 8 (0.87%) Android
13 7 (0.76%) Fedora
14 6 (0.65%) Windows Vista
14 6 (0.65%) Apple iOS
15 5 (0.54%) Mac OS X
16 4 (0.43%) Mac OS
16 4 (0.43%) Red Hat Enterprise Linux
17 1 (0.11%) Windows 2000 Server
Processes & Methodologies
1 346 (37.57%) ITIL
2 154 (16.72%) Service Delivery
3 118 (12.81%) Project Management
4 88 (9.55%) Service Management
5 71 (7.71%) Incident Management
6 70 (7.60%) Continuous Improvement
7 59 (6.41%) Change Management
8 58 (6.30%) CRM
9 53 (5.75%) Problem Management
10 49 (5.32%) PRINCE2
11 46 (4.99%) Performance Management
12 37 (4.02%) Risk Management
13 34 (3.69%) ITSM
14 33 (3.58%) Root Cause Analysis
14 33 (3.58%) Disaster Recovery
15 32 (3.47%) Stakeholder Management
16 29 (3.15%) Configuration Management
16 29 (3.15%) Supplier Management
17 28 (3.04%) Business Continuity
18 27 (2.93%) Release Management
Programming Languages
1 172 (18.68%) SQL
2 50 (5.43%) Java
3 28 (3.04%) C#
4 24 (2.61%) T-SQL
5 16 (1.74%) JavaScript
6 14 (1.52%) PHP
7 13 (1.41%) Perl
8 12 (1.30%) C
8 12 (1.30%) VBA
9 9 (0.98%) VB
10 8 (0.87%) PL/SQL
11 7 (0.76%) Bash Shell
11 7 (0.76%) Shell Script
12 6 (0.65%) PHP5
13 5 (0.54%) ABAP
14 4 (0.43%) COBOL
15 3 (0.33%) PowerShell
15 3 (0.33%) C++
15 3 (0.33%) VBScript
16 2 (0.22%) VB6
Qualifications
1 96 (10.42%) Degree
2 56 (6.08%) ITIL Certification
3 42 (4.56%) Microsoft Certification
4 21 (2.28%) Security Cleared
4 21 (2.28%) MCP
5 19 (2.06%) MCSE
6 17 (1.85%) Cisco Certification
7 13 (1.41%) CCNA
8 11 (1.19%) MCITP
9 8 (0.87%) VMware Certified Professional (VCP)
10 6 (0.65%) MCTS
10 6 (0.65%) ACCA
10 6 (0.65%) MCSA
11 5 (0.54%) ISEB
12 4 (0.43%) MCDBA
12 4 (0.43%) SC Cleared
12 4 (0.43%) Chartered Engineer
12 4 (0.43%) ITIL Foundation Certificate
13 3 (0.33%) HND
13 3 (0.33%) PMP
Quality Assurance & Compliance
1 172 (18.68%) SLA
2 38 (4.13%) QA
3 10 (1.09%) ISO/IEC 27001
4 3 (0.33%) COBIT
5 2 (0.22%) ISO 9000
5 2 (0.22%) PCI DSS
6 1 (0.11%) ISO 9001
6 1 (0.11%) Sarbanes-Oxley
System Software
1 102 (11.07%) Active Directory
2 32 (3.47%) VMware Infrastructure
3 23 (2.50%) Hyper-V
4 6 (0.65%) XenApp
5 5 (0.54%) XenDesktop
5 5 (0.54%) VMware ESX
6 3 (0.33%) qmail
6 3 (0.33%) Postfix
6 3 (0.33%) Sendmail
6 3 (0.33%) vSphere
6 3 (0.33%) Citrix Presentation Server
6 3 (0.33%) ISA Server
6 3 (0.33%) Squid
6 3 (0.33%) Microsoft App-V
7 1 (0.11%) vCloud
7 1 (0.11%) Forefront TMG
7 1 (0.11%) XenServer
7 1 (0.11%) Tivoli Workload Scheduler
7 1 (0.11%) Terminal Services
7 1 (0.11%) Microsoft Virtual Server
Systems Management
1 15 (1.63%) SCCM
2 4 (0.43%) Control-M
3 3 (0.33%) SCOM
3 3 (0.33%) WSUS
3 3 (0.33%) Backup Exec
4 2 (0.22%) Cisco UCCX
5 1 (0.11%) HP Quality Center
5 1 (0.11%) EMC NetWorker
5 1 (0.11%) Tivoli
5 1 (0.11%) Tivoli Storage Manager
5 1 (0.11%) NetBackup
5 1 (0.11%) Foglight
Vendors
1 168 (18.24%) Microsoft
2 104 (11.29%) Oracle
3 82 (8.90%) VMware
4 49 (5.32%) SAP
5 46 (4.99%) Cisco
6 39 (4.23%) Citrix
7 19 (2.06%) Salesforce.com
8 15 (1.63%) Apple
8 15 (1.63%) Northgate
9 13 (1.41%) ServiceNow
9 13 (1.41%) Business Objects
10 12 (1.30%) HP
11 11 (1.19%) Capita
12 10 (1.09%) Avaya
12 10 (1.09%) Sun
12 10 (1.09%) Sybase
13 9 (0.98%) Murex
14 7 (0.76%) thinkFolio
14 7 (0.76%) Dell
14 7 (0.76%) Reuters
Coventry, West Midlands (County)
Mortimer Spinks
Salary: £50000 - £60000 per annum + excellent package + shares
Posted: 14 hours ago
Buckinghamshire
Greywood Associates Limited
Salary: £28000 - £35000 per annum + BENEFITS
Posted: 14 hours ago
Solihull, West Midlands (County)
Spring Technology
Salary: £21000.00 - £23000.00 per annum
Posted: 16 hours ago
London
Complete Tech Limited
Salary: From £45,000 to £55,000 per annum
Posted: 18 hours ago
City, London
I.T. Skillfinder
Salary: £70000 - £80000 per annum
Posted: 20 hours ago
East Riding
Nigel Frank International Ltd
Salary: £40000 - £45000 per annum + Bonus, Pension
Posted: Yesterday
Twickenham, Middlesex
FIRST POINT IT RESOURCING
Salary: £65000 - £75000 per annum + Generous Package and Bonus
Posted: Yesterday
Barrow-In-Furness, Cumbria
ReThink Recruitment
Salary: £1 per annum + Negotiable
Posted: Yesterday
Chippenham, Wiltshire
360 Resourcing Solutions
Salary: £28k - 33k per year
Posted: Yesterday
Berkshire
Zetman
Salary: From £35,000 to £45,000 per annum
Posted: Yesterday
Cambridge, Cambridgeshire
EXCELerate
Salary: Up to £35,000 per annum Circa £35k & Corporate Benefits Package
Posted: Yesterday
London
Lawrence Harvey Enterprise
Salary: £60000 - £70000 per annum + Bonus + Pension + Benefits
Posted: Yesterday
Farnborough, Hampshire
Talent International
Salary: £50000.00 per annum + Excellent Benefits Package
Posted: 2 days ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: From £60,000 to £75,000 per annum Up to 70K + 5K Car + Excellent Benef
Posted: 3 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: From £60,000 to £75,000 per annum Up to 70K + 5K Car + Excellent Benef
Posted: 3 days ago
Richmond, Surrey
Understanding Recruitment
Salary: £65000 - £75000 per annum + benefits
Posted: 3 days ago
Nottingham, Nottinghamshire
Harnham
Salary: £30000 - £45000 per annum + comprehensive benefits package
Posted: 3 days ago
Chatham, Kent
Websense Recruit Ltd
Salary: Salary: £33,305 per annum
Posted: 4 days ago
Brentwood, Essex
Logic Engagements Ltd
Salary: £70000 - £80000 per annum + Pension, Bonus, Private Health
Posted: 5 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £Competitive
Posted: 5 days ago