The statistics below represent IT jobs advertised across the UK that had Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
Support Manager
Rank 606 634 590
Rank change year-on-year
+28 -44
Permanent jobs requiring a Support Manager 352 362 441
As % of all permanent IT jobs located in the UK 0.34% 0.33% 0.37%
As % of the Job Titles category 0.36% 0.34% 0.38%
Number of salaries quoted 310 303 378
Median salary £50,000 £48,500 £48,000
Median salary % change year-on-year
+3.09% +1.04%
90% offered a salary of more than £30,000 £31,200 £33,950
10% offered a salary of more than £70,000 £75,000 £75,000
UK excluding London median salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
98711 106520 115260
As % of all permanent IT jobs located in the UK 96.26% 96.47% 96.45%
Number of salaries quoted 82990 86917 93519
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Manager
Jobs Demand Trend

The demand trend of job ads that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in the UK

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager within the UK.

Support Manager Salary Trend in the UK

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager over the 3 months to 5 May 2016 within the UK.

Support Manager Salary Histogram in the UK

Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the UK over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +27 327 £50,000 +3.09% 32
London -6 143 £55,000 -8.33% 11
South East +21 46 £50,000 +5.26% 3
West Midlands +1 34 £34,500 -18.82% 3
South West +13 28 £46,250 +15.62% 3
East Midlands +29 23 £52,500 -16.00% 4
City of London +18 23 £67,500 +12.50% 4
Birmingham +2 22 £27,500 -25.87%
North West +10 21 £45,000 +5.88% 3
Berkshire +20 19 £52,500 -12.50% 1
Yorkshire +4 18 £32,848 -1.94% 4
Bristol +13 16 £48,750 +21.87% 1
Manchester +3 13 £45,000 +9.75% 1
East of England 0 13 £49,438 +9.86% 1
South Yorkshire +28 12 £30,000 -27.71% 3
Sheffield +23 11 £30,000 -27.71% 2
Wales +9 11 £33,750 -10.00% 1
Gloucestershire - 10 £32,500 -
Reading +20 8 £61,500 +18.26%
Hertfordshire +19 8 £47,500 -17.39%
Hampshire +6 8 £61,500 +11.81%
Cheshire +22 7 £36,000 -17.71% 1
Surrey +6 7 £37,500 -31.81% 1
West Sussex 0 7 £29,000 -22.66% 1
Leicester +20 6 £50,000 -
Leicestershire +15 6 £50,000 -
West Yorkshire +10 6 £39,500 -7.05% 1
Northampton +9 6 £52,500 -19.23% 1
Slough +6 6 £52,500 - 1
Northamptonshire +5 6 £52,500 -19.23% 2

Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 5 May 2016, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Manager in the job title.

1 319 (41.27%) ITIL
2 202 (26.13%) Windows
3 179 (23.16%) Finance
4 175 (22.64%) SLA
5 161 (20.83%) Microsoft
6 149 (19.28%) Service Delivery
7 127 (16.43%) SQL
8 108 (13.97%) Active Directory
9 99 (12.81%) Degree
10 98 (12.68%) SQL Server
11 90 (11.64%) Analytical Skills
12 89 (11.51%) Windows Server
13 80 (10.35%) Retail
14 78 (10.09%) Service Management
15 75 (9.70%) Mentoring
16 69 (8.93%) MS Excel
16 69 (8.93%) Windows Server 2008
17 66 (8.54%) ITIL Certification
18 64 (8.28%) Project Management
19 63 (8.15%) VMware
19 63 (8.15%) MS Office
20 62 (8.02%) Citrix
21 57 (7.37%) MS Exchange
21 57 (7.37%) Incident Management
21 57 (7.37%) Windows Server 2012
21 57 (7.37%) People Management
22 56 (7.24%) Line Management
22 56 (7.24%) Linux
23 55 (7.12%) Oracle
23 55 (7.12%) CRM

Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 57 (7.37%) MS Exchange
2 49 (6.34%) SharePoint
3 36 (4.66%) Exchange Server 2010
4 33 (4.27%) IIS
5 17 (2.20%) CMS
6 12 (1.55%) Confluence
6 12 (1.55%) Exchange Server 2007
6 12 (1.55%) Skype for Business
7 11 (1.42%) Exchange Server 2013
7 11 (1.42%) SharePoint 2010
8 9 (1.16%) JBoss
9 8 (1.03%) Sitecore CMS
10 6 (0.78%) WebSphere
11 5 (0.65%) BizTalk Server
11 5 (0.65%) Blackberry Enterprise Server
12 4 (0.52%) Tomcat
13 2 (0.26%) Apache
14 1 (0.13%) Adobe Experience Manager
14 1 (0.13%) Drupal
14 1 (0.13%) SAS
Applications
1 69 (8.93%) MS Excel
2 63 (8.15%) MS Office
3 24 (3.10%) MS PowerPoint
4 7 (0.91%) MS Project
5 4 (0.52%) Adobe Creative Suite
5 4 (0.52%) MS Visio
6 2 (0.26%) AutoCAD
6 2 (0.26%) Revit
6 2 (0.26%) Spreadsheet
7 1 (0.13%) HipChat
Business Applications
1 11 (1.42%) Oracle Financials
2 10 (1.29%) Dynamics CRM
3 9 (1.16%) SAP Business One
4 8 (1.03%) Dynamics AX
5 7 (0.91%) SAP Oil and Gas
6 6 (0.78%) Dynamics NAV
7 5 (0.65%) Oracle ERP
7 5 (0.65%) SAP FI
8 4 (0.52%) SAP ERP
9 3 (0.39%) Endur
9 3 (0.39%) Line 500
9 3 (0.39%) Oracle EBS
9 3 (0.39%) Sage X3
9 3 (0.39%) SAP CO
9 3 (0.39%) SAP FI/CO
9 3 (0.39%) SAP HR
10 2 (0.26%) Bloomberg TOMS
10 2 (0.26%) Oracle EBS R12
11 1 (0.13%) Remedy ITSM
11 1 (0.13%) SunGard APT
Cloud Services
1 31 (4.01%) Office 365
2 14 (1.81%) SaaS
3 12 (1.55%) Amazon AWS
4 7 (0.91%) Cloud Computing
5 6 (0.78%) Microsoft Azure
6 5 (0.65%) Virtual Private Cloud
7 4 (0.52%) Yammer
8 2 (0.26%) Adobe Creative Cloud
8 2 (0.26%) Amazon S3
8 2 (0.26%) Google Apps
8 2 (0.26%) PaaS
9 1 (0.13%) Amazon EC2
9 1 (0.13%) Amazon ELB
9 1 (0.13%) Amazon SQS
9 1 (0.13%) Datadog
9 1 (0.13%) FinancialForce.com
9 1 (0.13%) IaaS
9 1 (0.13%) OneDrive
9 1 (0.13%) Route 53
9 1 (0.13%) SuccessFactors
Communications & Networking
1 36 (4.66%) Internet
2 33 (4.27%) DNS
2 33 (4.27%) LAN
3 32 (4.14%) WAN
4 31 (4.01%) Firewall
5 29 (3.75%) VoIP
6 28 (3.62%) TCP/IP
7 26 (3.36%) DHCP
8 21 (2.72%) SAN
9 12 (1.55%) MPLS
10 11 (1.42%) Skype
10 11 (1.42%) VPN
10 11 (1.42%) Wireless
11 9 (1.16%) Unified Communications
12 8 (1.03%) VLAN
13 7 (0.91%) Broadband
14 6 (0.78%) IP Telephony
14 6 (0.78%) Network Security
14 6 (0.78%) PBX
14 6 (0.78%) Remote Desktop
Database & Business Intelligence
1 98 (12.68%) SQL Server
2 26 (3.36%) SQL Server 2008
3 15 (1.94%) Relational Database
4 10 (1.29%) RDBMS
4 10 (1.29%) SQL Server Reporting Services
5 9 (1.16%) MySQL
6 8 (1.03%) SQL Server 2012
7 6 (0.78%) MS Access
8 4 (0.52%) Oracle Reports
8 4 (0.52%) QlikView
8 4 (0.52%) SQLPlus
9 2 (0.26%) GIS
9 2 (0.26%) Oracle Database
10 1 (0.13%) Amazon RDS
10 1 (0.13%) Apache Cassandra
10 1 (0.13%) BusinessObjects
10 1 (0.13%) EDRMS
10 1 (0.13%) SAP BW
10 1 (0.13%) SQL Server 2005
10 1 (0.13%) SQL Server 2014
Development Applications
1 21 (2.72%) JIRA
2 9 (1.16%) Subversion
3 3 (0.39%) Git (software)
4 1 (0.13%) Bitbucket
4 1 (0.13%) Eclipse
4 1 (0.13%) Jenkins
4 1 (0.13%) Maven
4 1 (0.13%) Team Foundation Server
General
1 179 (23.16%) Finance
2 80 (10.35%) Retail
3 51 (6.60%) Banking
4 39 (5.05%) Telecoms
5 34 (4.40%) Marketing
6 26 (3.36%) Legal
6 26 (3.36%) Manufacturing
7 25 (3.23%) Advertising
8 24 (3.10%) Front Office
9 23 (2.98%) Law
10 20 (2.59%) Investment Banking
11 13 (1.68%) Billing
12 8 (1.03%) Back Office
12 8 (1.03%) Financial Institution
13 7 (0.91%) Electronics
14 5 (0.65%) Publishing
15 3 (0.39%) Automotive
16 2 (0.26%) Games
17 1 (0.13%) French Language
17 1 (0.13%) Spanish Language
Libraries, Frameworks & Software Standards
1 45 (5.82%) .NET
2 17 (2.20%) CSS
3 16 (2.07%) Web Services
4 14 (1.81%) HTML
4 14 (1.81%) XML
5 10 (1.29%) .NET Framework
6 8 (1.03%) JDBC
6 8 (1.03%) Middleware
6 8 (1.03%) Oracle Fusion
7 7 (0.91%) EDI
8 4 (0.52%) POSIX
8 4 (0.52%) XMPP
9 3 (0.39%) ASP.NET
9 3 (0.39%) SailPoint
10 2 (0.26%) FIX Protocol
10 2 (0.26%) REST
11 1 (0.13%) jQuery
11 1 (0.13%) RESTful
11 1 (0.13%) Sass
11 1 (0.13%) Spring MVC
Miscellaneous
1 90 (11.64%) Analytical Skills
2 52 (6.73%) Statistics
3 31 (4.01%) Management Information System
4 28 (3.62%) Data Centre
5 19 (2.46%) Computer Science
6 13 (1.68%) Equities
7 12 (1.55%) Derivative
7 12 (1.55%) EPoS
7 12 (1.55%) FMCG
8 9 (1.16%) iPad
9 8 (1.03%) AS400
9 8 (1.03%) Client/Server
9 8 (1.03%) Mathematics
10 7 (0.91%) Blackberry
10 7 (0.91%) EFT
10 7 (0.91%) e-Learning
10 7 (0.91%) Foreign Exchange (FX)
10 7 (0.91%) PMI
11 6 (0.78%) Enterprise Software
11 6 (0.78%) Hedge funds
Operating Systems
1 202 (26.13%) Windows
2 89 (11.51%) Windows Server
3 69 (8.93%) Windows Server 2008
4 57 (7.37%) Windows Server 2012
5 56 (7.24%) Linux
6 45 (5.82%) Windows 7
7 35 (4.53%) Unix
8 21 (2.72%) Windows Server 2003
9 15 (1.94%) Windows 10
10 11 (1.42%) Windows XP
11 10 (1.29%) Red Hat Enterprise Linux
12 9 (1.16%) Android
13 7 (0.91%) Windows 8
14 5 (0.65%) Apple iOS
14 5 (0.65%) Mac OS
14 5 (0.65%) NetWare
15 4 (0.52%) Mac OS X
16 1 (0.13%) CentOS
Processes & Methodologies
1 319 (41.27%) ITIL
2 149 (19.28%) Service Delivery
3 78 (10.09%) Service Management
4 75 (9.70%) Mentoring
5 64 (8.28%) Project Management
6 57 (7.37%) Incident Management
6 57 (7.37%) People Management
7 56 (7.24%) Line Management
8 55 (7.12%) Continuous Improvement
8 55 (7.12%) CRM
9 46 (5.95%) Coaching
9 46 (5.95%) Performance Management
10 45 (5.82%) Problem Management
11 42 (5.43%) Change Management
12 40 (5.17%) ERP
12 40 (5.17%) Stakeholder Management
13 39 (5.05%) Agile Software Development
13 39 (5.05%) E-Commerce
14 37 (4.79%) PRINCE2
15 34 (4.40%) ITSM
Programming Languages
1 127 (16.43%) SQL
2 30 (3.88%) Java
3 13 (1.68%) Bash Shell
3 13 (1.68%) Shell Script
3 13 (1.68%) T-SQL
4 12 (1.55%) Perl
5 10 (1.29%) C
5 10 (1.29%) VB
5 10 (1.29%) VBScript
6 8 (1.03%) C#
7 7 (0.91%) JavaScript
7 7 (0.91%) PL/SQL
8 6 (0.78%) COBOL
9 5 (0.65%) ABAP
10 4 (0.52%) AWK
10 4 (0.52%) Korn
10 4 (0.52%) VBA
11 3 (0.39%) C++
12 2 (0.26%) PHP
12 2 (0.26%) PowerShell
Qualifications
1 99 (12.81%) Degree
2 66 (8.54%) ITIL Certification
3 41 (5.30%) Microsoft Certification
4 26 (3.36%) MCSE
5 20 (2.59%) Cisco Certification
6 19 (2.46%) CCNA
7 9 (1.16%) Security Cleared
8 8 (1.03%) PMI Certification
8 8 (1.03%) SC Cleared
9 7 (0.91%) VMware Certified Professional (VCP)
10 6 (0.78%) CISM
10 6 (0.78%) CISSP
10 6 (0.78%) SANS
11 5 (0.65%) DV Cleared
11 5 (0.65%) MCITP
11 5 (0.65%) MCP
12 4 (0.52%) MCDST
12 4 (0.52%) MCSA
13 3 (0.39%) HND
13 3 (0.39%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 175 (22.64%) SLA
2 39 (5.05%) QA
3 8 (1.03%) HL7
4 7 (0.91%) ISO/IEC 27001
5 4 (0.52%) ISO 9000
6 3 (0.39%) COBIT
7 1 (0.13%) Data Quality
7 1 (0.13%) GMP
7 1 (0.13%) HMG Infosec
7 1 (0.13%) Sarbanes-Oxley
System Software
1 108 (13.97%) Active Directory
2 30 (3.88%) VMware Infrastructure
3 24 (3.10%) Hyper-V
4 11 (1.42%) vSphere
5 5 (0.65%) Terminal Server
5 5 (0.65%) XenApp
6 4 (0.52%) XenDesktop
7 2 (0.26%) Terminal Services
7 2 (0.26%) Time Sharing Option
7 2 (0.26%) vCloud
7 2 (0.26%) VMware ESX
8 1 (0.13%) Postfix
8 1 (0.13%) XenServer
Systems Management
1 9 (1.16%) Control-M
1 9 (1.16%) OpenView
1 9 (1.16%) Puppet
2 6 (0.78%) Backup Exec
2 6 (0.78%) SCCM
3 4 (0.52%) SCOM
4 2 (0.26%) Norton AntiVirus
4 2 (0.26%) Systems Management Server (SMS)
4 2 (0.26%) WSUS
5 1 (0.13%) Cisco CUCM
5 1 (0.13%) Cisco UCCX
5 1 (0.13%) ITRS Geneos
5 1 (0.13%) SmoothWall
Vendors
1 161 (20.83%) Microsoft
2 63 (8.15%) VMware
3 62 (8.02%) Citrix
4 55 (7.12%) Oracle
5 52 (6.73%) HP
6 47 (6.08%) Cisco
7 33 (4.27%) SAP
8 26 (3.36%) Dell
8 26 (3.36%) Google
9 13 (1.68%) IBM
9 13 (1.68%) Remedy
10 11 (1.42%) Apple
10 11 (1.42%) Avaya
11 10 (1.29%) Sage
11 10 (1.29%) Salesforce.com
12 9 (1.16%) Red Hat
12 9 (1.16%) SolarWinds
13 8 (1.03%) EPiServer
13 8 (1.03%) Hyperion
13 8 (1.03%) Sitecore
Northamptonshire
Circle Recruitment
Salary: £50000 - £55000 per annum + benefits
Posted: 7 hours ago
Slough, Berkshire
Marks Sattin
Salary: £70000 - £80000 per annum
Posted: 8 hours ago
Cardiff, South Glamorgan
The People Network
Salary: £30000 - £40000 per annum + benefits
Posted: 9 hours ago
City, London
Robert Half
Salary: £60000 - £75000 per annum
Posted: 10 hours ago
Woking, Surrey
Class Technology Solutions Ltd
Salary: Up to £34,000 per annum
Posted: 12 hours ago
Sheffield, Yorkshire
IT Alliance Ltd
Posted: 21 hours ago
Sheffield, South Yorkshire
Capita Resourcing - IT Resourcing
Salary: £27000 - £32000 per annum
Posted: Yesterday
Crewe, Cheshire
Spring Technology
Salary: £33000 - £37000 per annum
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £35000 - £43000 per annum + Car, Bonus, Pension,
Posted: Yesterday
West Sussex
Class Technology Solutions Ltd
Salary: Unspecified Competitive Salary
Posted: Yesterday
Bury, Lancashire
4it Recruitment Ltd
Salary: From £30,000 to £35,000 per annum 23 days holiday, free parking
Posted: Yesterday
London
McGregor Boyall
Salary: £75000 - £95000 per annum + benefits
Posted: 2 days ago
Huddersfield, West Yorkshire
Crimson Ltd
Salary: £28000 - £32000 per annum + benefits
Posted: 2 days ago
Central London / West End
Square One Resources
Salary: From £50,000 to £65,000 per annum + Bonus and Benefits
Posted: 2 days ago
Taunton, Somerset
Southern Lights Recruitment
Salary: £35000 - £40000 per annum + Excellent Benefits
Posted: 2 days ago
Kingston Upon Thames, Surrey
First Point
Salary: £70000.00 - £80000.00 per annum + Bonus + Benefits
Posted: 4 days ago
Craigavon, County Armagh
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £35000.00 per annum
Posted: 4 days ago
City, London
The Bridge Ltd
Salary: From £60,000 to £80,000 per annum
Posted: 6 days ago
Liverpool, Merseyside
Senitor Associates
Salary: £36000 - £40000 per annum
Posted: 6 days ago
Walsall, West Midlands (County)
Walsall Housing Group
Salary: Up to £36,000 per annum
Posted: 7 days ago
Doncaster, South Yorkshire
Doncaster Council
Salary: From £45,482 to £48,461 per annum
Posted: 8 days ago
West Midlands
Edward Carter Solutions
Salary: Excellent Salary and Benefits + (relocation package available)
Posted: 9 days ago
London
Energize Recruitment Solutions Ltd
Salary: £50000 - £55000 per annum + benefits
Posted: 9 days ago
West Midlands
Jaama
Salary: £Above market rate + car
Posted: 13 days ago
West London
Dixons Carphone
Salary: Competitive
Posted: 15 days ago
Northampton, Northamptonshire
The White Company
Salary: Competitive
Posted: 15 days ago
Nottingham
Experian
Salary: Competitive + Excellent Benefits + Bonus
Posted: 15 days ago
Nottingham
Experian
Salary: Pension, bonus scheme
Posted: 15 days ago
City of London
Venturi
Salary: £55000 - £65000 per annum + bonus and benefits
Posted: 20 days ago
Luton
Annapurna HR
Salary: £35000 - £45000 per annum
Posted: 21 days ago
Somerset
Edward Carter Solutions
Salary: £55,000 - £60,000 per annum plus bonus and benefits
Posted: 23 days ago
City of London
Venturi
Salary: £70000 - £80000.00 per annum + bonus and full benefits
Posted: 27 days ago