The table below looks at the statistics for the Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Support Manager
Rank 533 545 557
Rank change year-on-year
+12 +12
Permanent jobs requiring a Support Manager 389 365 364
As % of all permanent IT jobs located in the UK 0.35% 0.34% 0.32%
As % of the Job Titles category 0.37% 0.36% 0.34%
Number of salaries quoted 292 308 316
Average salary £47,500 £47,750 £47,000
Average salary % change year-on-year
-0.52% +1.59%
90% offered a salary of more than £32,500 £34,000 £32,620
10% offered a salary of more than £72,500 £82,500 £70,000
UK excluding London average salary £45,000 £42,250 £45,000
% change year-on-year
+6.50% -6.11%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104608 102056 108531
As % of all permanent IT jobs located in the UK 94.68% 94.69% 95.26%
Number of salaries quoted 87149 82785 93534
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,750 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager within the UK.

Support Manager Salary Trend in the UK

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager over the 3 months to 24 December 2014 within the UK.

Support Manager Salary Histogram in the UK

Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the UK over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +10 366 £47,500 -5.00% 32
London -29 148 £52,750 -8.26% 11
East of England +5 54 £47,500 -7.31% 3
South East -18 44 £41,000 -9.89% 5
City of London +6 43 £50,000 -16.66% 2
Yorkshire +6 38 £39,500 +5.33% 3
Hertfordshire -1 32 £57,500 +43.75% 1
West Midlands -11 24 £47,175 +38.75% 3
North West -3 23 £42,500 +28.78% 3
West Yorkshire +12 22 £41,000 +2.50% 2
East Midlands +23 18 £46,250 +15.62% 2
Cambridgeshire +9 18 £42,500 -26.08%
Leeds +4 18 £43,000 +7.50% 1
South West -22 17 £50,000 -3.38% 2
Surrey +5 16 £51,000 +20.00% 2
Watford -14 16 £50,000 -4.76%
Hampshire -13 15 £45,000 +12.50%
Cambridge +11 13 £45,000 -21.73%
Birmingham -12 13 £50,000 +47.05%
Manchester -7 11 £50,000 +53.84% 1
Scotland +5 10 £41,000 -7.08% 1
Oxfordshire +10 9 £37,500 +7.14% 1
Northamptonshire -8 9 £47,500 -15.92% 1
Welwyn Garden City - 9 £60,000 -
Northampton - 9 £47,500 -
North Yorkshire +14 8 - -
Southampton +6 8 £38,500 -3.75%
Middlesbrough - 8 - -
Nottinghamshire +19 6 £77,500 +47.61% 1
Gloucestershire -9 6 £50,000 -9.09% 1

Support Manager
Top 30 Related IT Skills

For the 6 months to 24 December 2014, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 343 (39.88%) ITIL
2 271 (31.51%) Finance
3 229 (26.63%) Windows
4 217 (25.23%) Microsoft
5 185 (21.51%) SLA
6 169 (19.65%) SQL
7 156 (18.14%) Service Delivery
8 139 (16.16%) MS Excel
9 133 (15.47%) Degree
10 126 (14.65%) Project Management
11 106 (12.33%) Active Directory
12 93 (10.81%) VMware
13 88 (10.23%) Oracle
14 81 (9.42%) Change Management
15 80 (9.30%) Service Management
15 80 (9.30%) Retail
16 75 (8.72%) MS Office
17 73 (8.49%) Microsoft Certification
18 72 (8.37%) Windows Server 2008
19 69 (8.02%) ITIL Certification
20 67 (7.79%) VMware Infrastructure
21 66 (7.67%) SQL Server
22 65 (7.56%) Line Management
23 64 (7.44%) UNIX
23 64 (7.44%) Analytical Skills
24 61 (7.09%) Incident Management
25 60 (6.98%) Banking
26 58 (6.74%) People Management
27 57 (6.63%) MS Exchange
27 57 (6.63%) Citrix

Support Manager
Top Related IT Skills by Category

For the 6 months to 24 December 2014, IT jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 57 (6.63%) MS Exchange
2 41 (4.77%) SharePoint
3 21 (2.44%) Apache
3 21 (2.44%) IIS
4 12 (1.40%) Tomcat
5 11 (1.28%) CMS
5 11 (1.28%) Apache Solr
5 11 (1.28%) Exchange Server 2013
6 9 (1.05%) Exchange Server 2010
7 8 (0.93%) Lync
7 8 (0.93%) BizTalk Server
7 8 (0.93%) Blackberry Enterprise Server
7 8 (0.93%) WebLogic
8 7 (0.81%) IBM Notes
8 7 (0.81%) SAS
8 7 (0.81%) Alfresco
9 5 (0.58%) Confluence
9 5 (0.58%) WebSphere
10 4 (0.47%) Exchange Server 2007
10 4 (0.47%) JBoss
Applications
1 139 (16.16%) MS Excel
2 75 (8.72%) MS Office
3 20 (2.33%) MS Project
4 15 (1.74%) MS PowerPoint
5 9 (1.05%) MS Visio
6 7 (0.81%) SPSS
7 1 (0.12%) Photoshop
7 1 (0.12%) Adobe Creative Suite
Business Applications
1 29 (3.37%) Oracle EBS
2 25 (2.91%) Oracle EBS R12
3 23 (2.67%) Dynamics CRM
4 15 (1.74%) Oracle Financials
5 14 (1.63%) Oracle 11i
5 14 (1.63%) Oracle iProcurement
5 14 (1.63%) Oracle Financial Analyzer
6 9 (1.05%) Oracle Applications
7 7 (0.81%) SAP FI/CO
7 7 (0.81%) SAP CO
7 7 (0.81%) SAP FI
7 7 (0.81%) Remedy ITSM
7 7 (0.81%) Oracle Procure-to-Pay
8 6 (0.70%) Changepoint
9 5 (0.58%) LatentZero
9 5 (0.58%) SAP BPC
10 4 (0.47%) SAP R/3
10 4 (0.47%) Markit EDM
10 4 (0.47%) SAP SRM
11 3 (0.35%) LongView
Cloud Services
1 12 (1.40%) SaaS
2 8 (0.93%) Office 365
3 7 (0.81%) IaaS
3 7 (0.81%) PaaS
4 3 (0.35%) Cloud Computing
4 3 (0.35%) Microsoft Azure
5 1 (0.12%) Amazon AWS
Communications & Networking
1 52 (6.05%) DNS
2 39 (4.53%) DHCP
3 38 (4.42%) TCP/IP
4 34 (3.95%) Firewall
5 29 (3.37%) VoIP
6 26 (3.02%) Internet
7 25 (2.91%) LAN
7 25 (2.91%) VPN
8 23 (2.67%) WAN
8 23 (2.67%) SAN
9 22 (2.56%) Intranet
10 18 (2.09%) HTTP
11 14 (1.63%) NAS
12 12 (1.40%) iSCSI
13 8 (0.93%) VLAN
13 8 (0.93%) Ethernet
13 8 (0.93%) Wireless
14 7 (0.81%) Wi-Fi
14 7 (0.81%) ADSL
15 5 (0.58%) DECT
Database & Business Intelligence
1 66 (7.67%) SQL Server
2 18 (2.09%) SQL Server 2008
3 16 (1.86%) Data Warehouse
4 15 (1.74%) DB2
5 14 (1.63%) Oracle Discoverer
5 14 (1.63%) Oracle Database
6 11 (1.28%) Essbase
7 10 (1.16%) Relational Database
7 10 (1.16%) Hyperion Smart View
8 8 (0.93%) SAP BW
8 8 (0.93%) SQL Server 2005
8 8 (0.93%) MySQL
9 7 (0.81%) Base SAS
10 5 (0.58%) RDBMS
11 4 (0.47%) Big Data
12 3 (0.35%) MS Access
12 3 (0.35%) Oracle Database 10g
12 3 (0.35%) BusinessObjects
12 3 (0.35%) Oracle Database 11g
12 3 (0.35%) SQL Server Reporting Services
Development Applications
1 12 (1.40%) JIRA
2 7 (0.81%) Toad
3 2 (0.23%) Git (software)
3 2 (0.23%) Subversion
4 1 (0.12%) QuickTest Pro
4 1 (0.12%) LoadRunner
4 1 (0.12%) Bugzilla
General
1 271 (31.51%) Finance
2 80 (9.30%) Retail
3 60 (6.98%) Banking
4 39 (4.53%) Telecoms
5 24 (2.79%) Front Office
6 23 (2.67%) Back Office
7 19 (2.21%) Legal
7 19 (2.21%) Marketing
8 17 (1.98%) Law
9 16 (1.86%) Manufacturing
10 15 (1.74%) Investment Banking
11 13 (1.51%) Billing
12 10 (1.16%) Advertising
13 8 (0.93%) Publishing
13 8 (0.93%) Electronics
13 8 (0.93%) Financial Institution
14 3 (0.35%) Pharmaceutical
14 3 (0.35%) French Language
14 3 (0.35%) Corporate Banking
15 1 (0.12%) German Language
Libraries, Frameworks & Software Standards
1 53 (6.16%) .NET
2 42 (4.88%) XML
3 25 (2.91%) CSS
4 22 (2.56%) HTML
5 21 (2.44%) J2EE
6 15 (1.74%) Web Services
6 15 (1.74%) FIX Protocol
7 8 (0.93%) SOAP
8 6 (0.70%) Middleware
8 6 (0.70%) LAMP
9 4 (0.47%) JDBC
10 3 (0.35%) JSP
11 2 (0.23%) ASP.NET
11 2 (0.23%) Flash
11 2 (0.23%) SAML
11 2 (0.23%) HTML5
11 2 (0.23%) Regular Expression
12 1 (0.12%) .NET Framework
12 1 (0.12%) JSON
12 1 (0.12%) Application Packaging
Miscellaneous
1 64 (7.44%) Analytical Skills
2 29 (3.37%) Computer Science
3 24 (2.79%) Management Information System
4 19 (2.21%) Foreign Exchange (FX)
5 18 (2.09%) EPoS
5 18 (2.09%) Derivative
6 17 (1.98%) Blackberry
7 16 (1.86%) Fixed Income
8 15 (1.74%) Mathematics
9 13 (1.51%) E-Learning
9 13 (1.51%) Equities
9 13 (1.51%) NHS
10 12 (1.40%) Client/Server
11 11 (1.28%) Statistics
12 8 (0.93%) Enterprise Software
12 8 (0.93%) User Experience
13 7 (0.81%) Video Conferencing
13 7 (0.81%) Hedge funds
13 7 (0.81%) PACS
13 7 (0.81%) Life Science
Operating Systems
1 229 (26.63%) Windows
2 72 (8.37%) Windows Server 2008
3 64 (7.44%) UNIX
4 56 (6.51%) Windows 7
5 54 (6.28%) Linux
6 47 (5.47%) Windows Server 2012
7 38 (4.42%) Windows XP
8 34 (3.95%) Windows Server 2003
9 26 (3.02%) Windows 8
10 18 (2.09%) Windows Vista
10 18 (2.09%) Android
11 7 (0.81%) Mac OS X
12 4 (0.47%) Solaris
12 4 (0.47%) Apple iOS
12 4 (0.47%) Red Hat Enterprise Linux
13 3 (0.35%) Fedora
13 3 (0.35%) AIX
13 3 (0.35%) HPUX
14 2 (0.23%) Debian
14 2 (0.23%) Windows Mobile
Processes & Methodologies
1 343 (39.88%) ITIL
2 156 (18.14%) Service Delivery
3 126 (14.65%) Project Management
4 81 (9.42%) Change Management
5 80 (9.30%) Service Management
6 65 (7.56%) Line Management
7 61 (7.09%) Incident Management
8 58 (6.74%) People Management
9 55 (6.40%) Problem Management
10 52 (6.05%) Mentoring
11 47 (5.47%) Performance Management
12 40 (4.65%) CRM
13 39 (4.53%) Agile Software Development
14 37 (4.30%) Stakeholder Management
15 36 (4.19%) E-Commerce
15 36 (4.19%) PRINCE2
16 34 (3.95%) Supplier Management
17 33 (3.84%) Risk Management
18 29 (3.37%) Continuous Improvement
19 28 (3.26%) Disaster Recovery
Programming Languages
1 169 (19.65%) SQL
2 50 (5.81%) Java
3 37 (4.30%) C#
4 14 (1.63%) T-SQL
4 14 (1.63%) Python
5 12 (1.40%) C
5 12 (1.40%) PL/SQL
6 10 (1.16%) VBA
7 9 (1.05%) JavaScript
8 8 (0.93%) Shell Script
9 7 (0.81%) PowerShell
10 5 (0.58%) C++
11 4 (0.47%) Perl
11 4 (0.47%) VB6
11 4 (0.47%) VB
12 2 (0.23%) AWK
12 2 (0.23%) PHP
12 2 (0.23%) sed
13 1 (0.12%) Ruby
13 1 (0.12%) Bash Shell
Qualifications
1 133 (15.47%) Degree
2 73 (8.49%) Microsoft Certification
3 69 (8.02%) ITIL Certification
4 45 (5.23%) MCSE
5 21 (2.44%) Security Cleared
6 18 (2.09%) Cisco Certification
7 15 (1.74%) CCNA
7 15 (1.74%) MCSA
7 15 (1.74%) MCDBA
8 14 (1.63%) ITIL Foundation Certificate
9 13 (1.51%) MCTS
10 11 (1.28%) VMware Certified Professional (VCP)
10 11 (1.28%) SC Cleared
11 10 (1.16%) MCITP
11 10 (1.16%) MCP
11 10 (1.16%) ISEB
12 6 (0.70%) MCAD
12 6 (0.70%) MCSD
12 6 (0.70%) DV Cleared
13 5 (0.58%) HNC
Quality Assurance & Compliance
1 185 (21.51%) SLA
2 12 (1.40%) QA
3 7 (0.81%) Data Quality
4 4 (0.47%) ISO/IEC 27001
4 4 (0.47%) HL7
4 4 (0.47%) DICOM
4 4 (0.47%) ISO 9001
5 3 (0.35%) PCI DSS
6 2 (0.23%) COBIT
7 1 (0.12%) ISO 9000
7 1 (0.12%) Sarbanes-Oxley
System Software
1 106 (12.33%) Active Directory
2 67 (7.79%) VMware Infrastructure
3 20 (2.33%) Hyper-V
4 15 (1.74%) vSphere
5 5 (0.58%) Terminal Services
6 4 (0.47%) VMware ESXi
6 4 (0.47%) XenDesktop
7 3 (0.35%) XenApp
7 3 (0.35%) VMware ESX
8 2 (0.23%) vCloud
9 1 (0.12%) NFS
9 1 (0.12%) XenServer
9 1 (0.12%) Veritas Volume Manager
9 1 (0.12%) Veritas Cluster Server
9 1 (0.12%) VMware Server
9 1 (0.12%) Postfix
9 1 (0.12%) Sendmail
Systems Management
1 16 (1.86%) SCCM
2 6 (0.70%) SCOM
3 5 (0.58%) Control-M
3 5 (0.58%) Puppet
3 5 (0.58%) Opscode Chef
4 3 (0.35%) NetBackup
5 2 (0.23%) Backup Exec
5 2 (0.23%) WSUS
5 2 (0.23%) EMC NetWorker
5 2 (0.23%) Cisco UCCX
5 2 (0.23%) ZENworks
6 1 (0.12%) SCVMM
6 1 (0.12%) HP Quality Center
Vendors
1 217 (25.23%) Microsoft
2 93 (10.81%) VMware
3 88 (10.23%) Oracle
4 57 (6.63%) Citrix
5 40 (4.65%) SAP
6 35 (4.07%) Cisco
7 21 (2.44%) Salesforce.com
7 21 (2.44%) Remedy
8 18 (2.09%) Sun
9 13 (1.51%) IBM
9 13 (1.51%) Hyperion
9 13 (1.51%) Bloomberg
10 11 (1.28%) NetApp
11 10 (1.16%) ServiceNow
12 9 (1.05%) Apple
12 9 (1.05%) Northgate
13 8 (0.93%) Capita
13 8 (0.93%) thinkFolio
13 8 (0.93%) Reuters
14 7 (0.81%) Charles River
Wolverhampton, West Midlands (County)
CPS Group UK
Salary: £35000 - £43000 per annum + Car allowance, pension, healthcare
Posted: 4 days ago
Gloucester
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 4 days ago
London
Harvey Nash plc
Salary: £60000 - £75000 per annum + Bonus and Benefits Package
Posted: 5 days ago
Hertfordshire
Blue Town Online
Posted: 5 days ago
UK
Blue Town Online
Posted: 5 days ago
Nottingham, Nottinghamshire
ReThink Recruitment
Posted: 6 days ago
Surbiton, Surrey
Think IT Recruitment
Salary: £65000.00 - £75000.00 per annum + Benefits
Posted: 6 days ago
Chester, Cheshire
Elevate Recruitment
Salary: From £35,000 to £45,000 per annum To £45k + benefits
Posted: 7 days ago
London
Huxley Banking & Financial Services
Salary: £70000 - £80000 per annum + competitive
Posted: 10 days ago
London
Huxley Banking & Financial Services
Salary: £70000 - £80000 per annum + competitive
Posted: 10 days ago
London
Huxley Banking & Financial Services
Salary: £70000 - £80000 per annum + bonus+ benefits
Posted: 10 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Unspecified
Posted: 11 days ago
Edinburgh
OHO Group
Salary: £45000 - £75000 per annum, Benefits: Excellent Benefits
Posted: 11 days ago
Manchester
Edenhouse solutions ltd
Salary: Competitive with Excellent Benefits
Posted: 11 days ago
Keighley
IntaPeople
Salary: £26000 - £29000 per annum
Posted: 12 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £50,000 to £60,000 per annum + 20% bonus + benefits
Posted: 12 days ago
Colchester, Essex
RBW Consulting
Salary: From £30,000 to £35,000 per annum
Posted: 12 days ago
Middlesex/Surrey
Edward Carter Solutions
Salary: £65,000 per annum plus bonus and benefits
Posted: 13 days ago
Milton Keynes
Interquest - IQ ESM
Salary: £35000 - £40000 per annum + car
Posted: 16 days ago
Hull, North Humberside
RM Education
Salary: £25000 - £28000 per annum + £1k bonus
Posted: 17 days ago