ITIL Jobs in the West Midlands

ITIL (Information Technology Infrastructure Library)
England > West Midlands

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 9 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 37 27 26
Rank change year-on-year -10 -1 -2
Permanent jobs citing ITIL 367 537 600
As % of all permanent jobs advertised in the West Midlands 4.98% 8.40% 8.26%
As % of the Processes & Methodologies category 6.01% 8.68% 8.65%
Number of salaries quoted 284 429 468
10th Percentile £25,750 £30,900 £28,200
25th Percentile £35,920 £36,250 £35,694
Median annual salary (50th Percentile) £47,300 £47,500 £45,000
Median % change year-on-year -0.42% +5.56% +5.88%
75th Percentile £62,200 £58,750 £55,541
90th Percentile £72,500 £68,000 £67,500
England median annual salary £48,500 £47,500 £47,500
% change year-on-year +2.11% - +5.56%

All Process and Methodology Skills
West Midlands

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 6,104 6,186 6,940
As % of all permanent jobs advertised in the West Midlands 82.82% 96.81% 95.57%
Number of salaries quoted 4,565 3,200 4,712
10th Percentile £26,250 £31,000 £31,250
25th Percentile £35,700 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £67,500 £65,000
90th Percentile £77,500 £79,025 £78,750
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing ITIL in the West Midlands.

Salary trend for ITIL in the West Midlands

ITIL
Salary Histogram in the West Midlands

Salary distribution for jobs citing ITIL in the West Midlands over the 6 months to 9 May 2024.

Salary histogram for ITIL in the West Midlands

ITIL
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham -19 139 £52,500 +14.01% 25
Staffordshire -22 55 £41,250 +3.13% 10
Warwickshire +12 37 £55,000 +4.76% 10
Coventry +18 24 £45,300 +17.66% 6
Wolverhampton +13 18 £50,000 -7.41% 2
Wednesbury +8 10 £30,000 -14.29%
Shropshire -6 9 £37,500 -53.13% 1
Worcestershire -35 9 £30,581 -32.04% 1
Solihull -11 8 £52,500 +50.00% 5
Walsall - 7 £45,000 - 1
Dudley - 3 - -
Halesowen - 1 £38,000 -
Smethwick - 1 £42,500 -
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (8.99%) Microsoft Exchange
2 26 (7.08%) SharePoint
3 6 (1.63%) Apache
3 6 (1.63%) Confluence
3 6 (1.63%) IIS
4 5 (1.36%) WebSphere
5 3 (0.82%) IBM Notes
6 1 (0.27%) BizTalk Server
Applications
1 36 (9.81%) Microsoft Office
2 18 (4.90%) Microsoft Excel
Business Applications
1 6 (1.63%) NEC Housing
2 4 (1.09%) Dynamics CRM
3 2 (0.54%) Oracle EBS
3 2 (0.54%) SAP Business One
4 1 (0.27%) Dynamics NAV
4 1 (0.27%) Remedy ITSM
Cloud Services
1 119 (32.43%) Microsoft 365
2 98 (26.70%) Azure
3 39 (10.63%) Entra ID
4 31 (8.45%) AWS
5 22 (5.99%) Power Platform
6 13 (3.54%) SaaS
7 12 (3.27%) Cloud Computing
8 6 (1.63%) Dynamics 365
8 6 (1.63%) IaaS
9 5 (1.36%) OneDrive
10 4 (1.09%) Power Automate
11 3 (0.82%) Google Workspace
12 2 (0.54%) PaaS
12 2 (0.54%) PowerApps
13 1 (0.27%) Azure Data Factory
13 1 (0.27%) Azure DevOps
13 1 (0.27%) Azure ExpressRoute
13 1 (0.27%) GCP
13 1 (0.27%) Snowflake
13 1 (0.27%) WhatsApp
Communications & Networking
1 40 (10.90%) Firewall
2 30 (8.17%) DNS
3 29 (7.90%) DHCP
4 22 (5.99%) Network Security
5 21 (5.72%) SAN
5 21 (5.72%) Wireless
6 18 (4.90%) SD-WAN
7 16 (4.36%) Intranet
7 16 (4.36%) WAN
8 12 (3.27%) SNMP
8 12 (3.27%) TCP/IP
8 12 (3.27%) VoIP
9 10 (2.72%) LAN
9 10 (2.72%) Wi-Fi
10 8 (2.18%) FTP
10 8 (2.18%) HTTP
10 8 (2.18%) SMTP
10 8 (2.18%) SSH
10 8 (2.18%) SSL
10 8 (2.18%) Telnet
Database & Business Intelligence
1 23 (6.27%) SQL Server
2 20 (5.45%) Power BI
3 8 (2.18%) Amazon RDS
3 8 (2.18%) Relational Database
4 6 (1.63%) Oracle Database
4 6 (1.63%) Oracle Database 12c
4 6 (1.63%) PostgreSQL
5 4 (1.09%) InfluxDB
6 2 (0.54%) SQL Server Reporting Services
7 1 (0.27%) Azure SQL Data Warehouse
7 1 (0.27%) Data Warehouse
7 1 (0.27%) SQL Server Integration Services
Development Applications
1 13 (3.54%) JIRA
2 3 (0.82%) Sonatype Nexus
3 2 (0.54%) GitLab
General
1 125 (34.06%) Social Skills
2 87 (23.71%) Finance
3 39 (10.63%) Analytical Skills
4 38 (10.35%) Retail
5 34 (9.26%) Inclusion and Diversity
6 20 (5.45%) Public Sector
7 15 (4.09%) Police
8 14 (3.81%) Documentation Skills
8 14 (3.81%) Manufacturing
9 12 (3.27%) Law
10 11 (3.00%) Local Government
11 8 (2.18%) Back Office
12 6 (1.63%) Organisational Skills
12 6 (1.63%) Social Housing
13 5 (1.36%) Fire and Rescue
13 5 (1.36%) Spanish Language
14 4 (1.09%) Presentation Skills
14 4 (1.09%) Telecoms
15 3 (0.82%) Legal
15 3 (0.82%) Turkish Language
Job Titles
1 75 (20.44%) Analyst
2 43 (11.72%) IT Manager
3 41 (11.17%) IT Engineer
3 41 (11.17%) Senior
4 36 (9.81%) Lead
5 35 (9.54%) IT Support
6 31 (8.45%) Support Engineer
7 30 (8.17%) Service Manager
8 29 (7.90%) Infrastructure Engineer
9 27 (7.36%) IT Support Engineer
10 23 (6.27%) Service Analyst
11 22 (5.99%) IT Analyst
12 18 (4.90%) Network Engineer
13 17 (4.63%) Technical Support
14 15 (4.09%) Infrastructure Manager
15 14 (3.81%) Delivery Manager
15 14 (3.81%) Team Leader
16 12 (3.27%) Operations Engineer
16 12 (3.27%) Senior Network Engineer
16 12 (3.27%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 20 (5.45%) .NET
2 18 (4.90%) EDI
3 8 (2.18%) cXML
3 8 (2.18%) EDIFACT
4 6 (1.63%) .NET Framework
4 6 (1.63%) XML
Miscellaneous
1 32 (8.72%) Data Centre
2 27 (7.36%) Management Information System
3 23 (6.27%) Driving Licence
4 22 (5.99%) Self-Motivation
5 16 (4.36%) Product Ownership
6 12 (3.27%) Onboarding
6 12 (3.27%) PKI
7 11 (3.00%) Fat Client
7 11 (3.00%) Thin Client
8 8 (2.18%) EFT
8 8 (2.18%) TRADACOMS
9 6 (1.63%) CMDB
9 6 (1.63%) Security Operations Centre
10 5 (1.36%) EPoS
10 5 (1.36%) Security Posture
11 4 (1.09%) Private Cloud
12 3 (0.82%) Clustering
12 3 (0.82%) Cyber Threat
12 3 (0.82%) Hybrid Cloud
12 3 (0.82%) Mobile Computing
Operating Systems
1 110 (29.97%) Windows
2 53 (14.44%) Windows Server
3 23 (6.27%) Windows 10
4 11 (3.00%) Unix
5 9 (2.45%) Linux
6 6 (1.63%) Windows 7
6 6 (1.63%) Windows Server 2016
6 6 (1.63%) Windows Server 2019
7 5 (1.36%) SUSE
7 5 (1.36%) SUSE Linux Enterprise Server
8 4 (1.09%) VMS
8 4 (1.09%) Windows Server 2012
9 3 (0.82%) Android
9 3 (0.82%) Windows Server 2003
10 2 (0.54%) Apple iOS
10 2 (0.54%) Windows 8
11 1 (0.27%) CentOS
11 1 (0.27%) Red Hat Enterprise Linux
11 1 (0.27%) Scientific Linux
11 1 (0.27%) Windows Server 2008
Processes & Methodologies
1 92 (25.07%) Problem-Solving
2 91 (24.80%) Service Delivery
3 87 (23.71%) Agile
4 73 (19.89%) Service Management
5 62 (16.89%) ITSM
6 59 (16.08%) Customer Service
7 56 (15.26%) Change Management
8 54 (14.71%) Infrastructure Engineering
9 52 (14.17%) Continuous Improvement
10 51 (13.90%) Line Management
11 50 (13.62%) Roadmaps
12 46 (12.53%) Project Delivery
13 44 (11.99%) Problem Management
14 38 (10.35%) Incident Management
15 37 (10.08%) Cybersecurity
16 36 (9.81%) Project Management
17 28 (7.63%) Mentoring
18 27 (7.36%) Digital Strategy
19 26 (7.08%) Asset Management
20 24 (6.54%) IT Strategy
Programming Languages
1 30 (8.17%) PowerShell
2 28 (7.63%) SQL
3 8 (2.18%) ActionScript
3 8 (2.18%) ActionScript 2.0
4 4 (1.09%) Python
5 2 (0.54%) C
6 1 (0.27%) Data Analysis Expressions
6 1 (0.27%) JavaScript
6 1 (0.27%) T-SQL
6 1 (0.27%) VBScript
Qualifications
1 59 (16.08%) Degree
2 39 (10.63%) Security Cleared
3 30 (8.17%) SC Cleared
4 29 (7.90%) ITIL Certification
5 19 (5.18%) Cisco Certification
6 18 (4.90%) Microsoft Certification
7 17 (4.63%) CCNA
8 16 (4.36%) CCNP
9 10 (2.72%) DV Cleared
9 10 (2.72%) MCSA
10 9 (2.45%) Computer Science Degree
11 8 (2.18%) AWS Certification
11 8 (2.18%) Azure Certification
11 8 (2.18%) CCSA
11 8 (2.18%) MCSE
12 7 (1.91%) A+ Certification
13 6 (1.63%) BPSS Clearance
13 6 (1.63%) Oracle Certification
14 5 (1.36%) PMI Certification
14 5 (1.36%) PMP
Quality Assurance & Compliance
1 36 (9.81%) Cyber Essentials
2 35 (9.54%) SLA
3 16 (4.36%) GDPR
4 15 (4.09%) QA
5 14 (3.81%) Accessibility
6 8 (2.18%) ISO/IEC 20000
6 8 (2.18%) Sarbanes-Oxley
7 5 (1.36%) ISO/IEC 27001
7 5 (1.36%) NIST
8 4 (1.09%) PMO
9 2 (0.54%) GRC
9 2 (0.54%) PCI DSS
10 1 (0.27%) Data Quality
10 1 (0.27%) ISO 22301
10 1 (0.27%) ISO 9001
System Software
1 94 (25.61%) Active Directory
2 37 (10.08%) VMware Infrastructure
3 16 (4.36%) Hyper-V
4 12 (3.27%) Docker
5 11 (3.00%) VMware ESXi
6 5 (1.36%) vSphere
7 4 (1.09%) pfSense
8 3 (0.82%) Firmware
9 2 (0.54%) BitLocker
9 2 (0.54%) Virtual Desktop
10 1 (0.27%) Terminal Services
10 1 (0.27%) VMware Server
10 1 (0.27%) VMware Workstation
10 1 (0.27%) XenApp
10 1 (0.27%) XenDesktop
Systems Management
1 30 (8.17%) SCCM
2 26 (7.08%) Terraform
3 20 (5.45%) Microsoft Intune
4 12 (3.27%) Kubernetes
5 9 (2.45%) Ansible
6 8 (2.18%) Single Sign-On
6 8 (2.18%) vCenter Server
7 6 (1.63%) SCOM
8 5 (1.36%) Tivoli Storage Manager
9 4 (1.09%) Grafana
10 3 (0.82%) Failover Clustering
11 2 (0.54%) Nagios
12 1 (0.27%) NetBackup
Vendors
1 154 (41.96%) Microsoft
2 64 (17.44%) VMware
3 44 (11.99%) Cisco
4 39 (10.63%) ServiceNow
5 22 (5.99%) Citrix
6 21 (5.72%) Sophos
7 17 (4.63%) CheckPoint
7 17 (4.63%) Veeam
8 15 (4.09%) HP
9 14 (3.81%) Dell
10 9 (2.45%) IBM
10 9 (2.45%) Meraki
10 9 (2.45%) Oracle
10 9 (2.45%) Zerto
11 8 (2.18%) Apple
11 8 (2.18%) Fortinet
11 8 (2.18%) Globalscape
12 7 (1.91%) Nimble Storage
12 7 (1.91%) Salesforce
13 6 (1.63%) Google