Period
to 20 July 2019

The table below provides summary statistics for contract job vacancies advertised in England with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy over the 6 months to 20 July 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within BMC Remedy.

Remedy
UK > England
6 months to
20 Jul 2019
Same period 2018 Same period 2017
Rank 444 430 409
Rank change year-on-year -14 -21 -49
Contract jobs citing Remedy 413 511 490
As % of all contract IT jobs advertised in England 0.49% 0.54% 0.56%
As % of the Vendors category 1.14% 1.30% 1.27%
Number of daily rates quoted 251 236 227
England median daily rate £375 £384 £350
Median daily rate % change year-on-year -2.28% +9.64% -
10th Percentile £120 £143 £113
90th Percentile £575 £520 £525
UK median daily rate £375 £378 £344
% change year-on-year -0.66% +9.82% -1.79%
Number of hourly rates quoted 30 89 47
England median hourly rate £13.50 £13.00 £15.00
Median hourly rate % change year-on-year +3.85% -13.33% +50.00%
10th Percentile £9.00 £9.00 £9.45
90th Percentile £24.08 £30.00 £20.40
UK median hourly rate £13.50 £13.45 £15.00
% change year-on-year +0.37% -10.33% +50.00%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in England.

All Vendors
England
Contract vacancies with a requirement for knowledge or experience of vendor products and services 36,114 39,350 38,446
As % of all contract IT jobs advertised in England 42.51% 41.40% 43.83%
Number of daily rates quoted 22,725 24,572 23,667
England median daily rate £463 £450 £438
Median daily rate % change year-on-year +2.78% +2.86% +5.42%
10th Percentile £258 £250 £258
90th Percentile £638 £625 £613
UK median daily rate £454 £450 £425
% change year-on-year +0.89% +5.88% +3.03%
Number of hourly rates quoted 1,229 1,463 1,298
England median hourly rate £19.00 £18.00 £17.00
Median hourly rate % change year-on-year +5.56% +5.88% -2.86%
10th Percentile £11.17 £11.17 £10.40
90th Percentile £50.78 £47.50 £47.50
UK median hourly rate £19.00 £17.50 £17.00
% change year-on-year +8.57% +2.94% -2.86%

Remedy
Job Vacancy Trend in England

Job postings citing Remedy as a percentage of all IT jobs advertised in England.

Job vacancy trend for Remedy in England

Remedy
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy in England.

Contractor daily rate trend for Remedy in England

Remedy
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Remedy in England over the 6 months to 20 July 2019.

Contractor daily rate histogram for Remedy in England

Remedy
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy in England.

Contractor hourly rate trend for Remedy in England

Remedy
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Remedy in England over the 6 months to 20 July 2019.

Contractor hourly rate histogram for Remedy in England

Remedy
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy within the England region over the 6 months to 20 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -8 158 £400 +10.15% 17
Midlands +39 80 £295 -37.89% 20
London -48 79 £418 -1.18% 15
East Midlands +48 44 £310 -35.42% 6
East of England +18 37 £400 +45.45% 11
West Midlands -1 36 £225 -51.35% 14
North of England +26 32 £400 +23.08% 14
South West -11 24 £494 +12.86% 5
Yorkshire +29 16 £375 +15.38% 9
North West +9 14 £413 +13.79% 5
North East +15 2 £241 -22.18%
Remedy
UK

For the 6 months to 20 July 2019, IT contractor jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Remedy.

1 169 (40.92%) Remedy ITSM
2 136 (32.93%) ITIL
3 123 (29.78%) BMC
4 120 (29.06%) Windows
5 109 (26.39%) Microsoft
6 88 (21.31%) ITSM
7 87 (21.07%) Service Management
8 81 (19.61%) Telecoms
9 71 (17.19%) Security Cleared
10 68 (16.46%) Microsoft Office
11 67 (16.22%) Active Directory
12 55 (13.32%) Finance
12 55 (13.32%) CMDB
13 54 (13.08%) SQL
13 54 (13.08%) ServiceNow
14 49 (11.86%) Configuration Management
14 49 (11.86%) Agile Software Development
15 47 (11.38%) SC Cleared
15 47 (11.38%) SLA
16 45 (10.90%) Incident Management
17 41 (9.93%) Analytical Skills
18 40 (9.69%) Windows 7
18 40 (9.69%) Microsoft Excel
19 37 (8.96%) VMware
20 36 (8.72%) Degree
21 35 (8.47%) Change Management
21 35 (8.47%) DevOps
22 32 (7.75%) ITIL V3
22 32 (7.75%) Migration
22 32 (7.75%) Netcool

Remedy
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (4.84%) SharePoint
2 13 (3.15%) IIS
3 11 (2.66%) Confluence
4 10 (2.42%) MS Exchange
5 7 (1.69%) Skype for Business
6 6 (1.45%) SAS
7 4 (0.97%) Exchange Server 2003
8 3 (0.73%) Blackberry Enterprise Server
8 3 (0.73%) CMS
8 3 (0.73%) Exchange Server 2007
8 3 (0.73%) IBM Notes
8 3 (0.73%) Smallworld
9 1 (0.24%) CICS
9 1 (0.24%) Exchange Server 2010
9 1 (0.24%) Exchange Server 2013
9 1 (0.24%) OpenStack
9 1 (0.24%) SharePoint Server
Applications
1 68 (16.46%) Microsoft Office
2 40 (9.69%) Microsoft Excel
3 22 (5.33%) Microsoft PowerPoint
4 16 (3.87%) MS Visio
5 10 (2.42%) Microsoft Project
6 3 (0.73%) Chatbot
6 3 (0.73%) Spreadsheet
7 2 (0.48%) Acrobat
7 2 (0.48%) Shockwave
7 2 (0.48%) Siemens NX
8 1 (0.24%) Adobe Creative Suite
Business Applications
1 169 (40.92%) Remedy ITSM
2 9 (2.18%) Remedy AR System
3 7 (1.69%) Dynamics CRM
4 6 (1.45%) assyst
5 3 (0.73%) Dynamics NAV
6 1 (0.24%) GoldMine
6 1 (0.24%) SAP ERP
Cloud Services
1 21 (5.08%) Office 365
2 13 (3.15%) Amazon AWS
2 13 (3.15%) SaaS
3 11 (2.66%) Microsoft Azure
4 10 (2.42%) GitHub
5 7 (1.69%) OneDrive
6 5 (1.21%) npm
6 5 (1.21%) PaaS
7 4 (0.97%) Azure Active Directory
7 4 (0.97%) Dynamics 365
7 4 (0.97%) IaaS
8 3 (0.73%) Microsoft Flow
8 3 (0.73%) Mimecast
8 3 (0.73%) Power Platform
9 1 (0.24%) Adobe Creative Cloud
9 1 (0.24%) G Suite
9 1 (0.24%) OpenShift
Communications & Networking
1 28 (6.78%) Wireless
2 22 (5.33%) VPN
3 21 (5.08%) Internet
4 13 (3.15%) Firewall
5 12 (2.91%) 4G
5 12 (2.91%) DNS
5 12 (2.91%) WebEx
6 11 (2.66%) DHCP
6 11 (2.66%) LAN
7 10 (2.42%) LTE
7 10 (2.42%) Radio Access Network
7 10 (2.42%) SAN
8 9 (2.18%) MPLS
8 9 (2.18%) TCP/IP
9 8 (1.94%) WAN
10 7 (1.69%) Remote Desktop
11 6 (1.45%) 2G
11 6 (1.45%) 3G
11 6 (1.45%) SNMP
12 5 (1.21%) HTTPS
Database & Business Intelligence
1 26 (6.30%) SQL Server
2 11 (2.66%) SQL Server Integration Services
3 8 (1.94%) Data Warehouse
4 7 (1.69%) Pentaho
4 7 (1.69%) SQL Server Reporting Services
5 6 (1.45%) Oracle BI EE
5 6 (1.45%) Oracle ODI
5 6 (1.45%) Oracle OWB
6 5 (1.21%) DB2
6 5 (1.21%) SQL Server 2008
6 5 (1.21%) SQL Server 2012
7 4 (0.97%) Oracle Database
7 4 (0.97%) Oracle Reports
8 3 (0.73%) Power BI
8 3 (0.73%) SQL Server 2014
9 2 (0.48%) GIS
9 2 (0.48%) Oracle Discoverer
9 2 (0.48%) RDBMS
9 2 (0.48%) Relational Database
10 1 (0.24%) PostgreSQL
Development Applications
1 19 (4.60%) JIRA
2 17 (4.12%) Rational DOORS
2 17 (4.12%) Rational Quality Manager
3 14 (3.39%) Bugzilla
4 9 (2.18%) Git (software)
5 7 (1.69%) Team Foundation Server
6 6 (1.45%) Subversion
7 5 (1.21%) GitLab
7 5 (1.21%) Maven
7 5 (1.21%) MSBuild
8 3 (0.73%) Visual Studio Team System
9 1 (0.24%) Bitbucket
9 1 (0.24%) Hudson
9 1 (0.24%) Jenkins
9 1 (0.24%) MSI
General
1 81 (19.61%) Telecoms
2 55 (13.32%) Finance
3 9 (2.18%) Banking
4 7 (1.69%) Back Office
4 7 (1.69%) Retail
5 6 (1.45%) Legal
6 5 (1.21%) Marketing
7 4 (0.97%) Advertising
7 4 (0.97%) Billing
7 4 (0.97%) Manufacturing
8 3 (0.73%) Electronics
8 3 (0.73%) Publishing
9 2 (0.48%) Front Office
9 2 (0.48%) Investment Banking
9 2 (0.48%) Military
10 1 (0.24%) Corporate Banking
10 1 (0.24%) German Language
10 1 (0.24%) Law
10 1 (0.24%) Pharmaceutical
10 1 (0.24%) Welsh Language
Job Titles
1 80 (19.37%) Analyst
2 37 (8.96%) Consultant
3 27 (6.54%) Developer
3 27 (6.54%) Support Engineer
4 25 (6.05%) Service Analyst
5 23 (5.57%) Desktop Support
6 20 (4.84%) Delivery Manager
7 18 (4.36%) Architect
7 18 (4.36%) Project Manager
8 15 (3.63%) Business Analyst
9 13 (3.15%) Network Engineer
9 13 (3.15%) Remedy Consultant
10 12 (2.91%) Configuration Manager
10 12 (2.91%) Desktop Engineer
11 11 (2.66%) Administrator
11 11 (2.66%) Service Desk Analyst
11 11 (2.66%) Test Engineer
12 10 (2.42%) 1st Line Support
12 10 (2.42%) 2nd Line Support
12 10 (2.42%) Incident Manager
Libraries, Frameworks & Software Standards
1 32 (7.75%) Web Services
2 17 (4.12%) .NET
3 14 (3.39%) REST
4 13 (3.15%) Node.js
5 12 (2.91%) SOAP
6 11 (2.66%) XML
7 5 (1.21%) HTML
7 5 (1.21%) RESTful
8 4 (0.97%) CSS
8 4 (0.97%) Elastic Stack
9 3 (0.73%) ADO
9 3 (0.73%) Entity Framework
9 3 (0.73%) HTML5
9 3 (0.73%) jQuery
9 3 (0.73%) JSON
10 2 (0.48%) 802.1X
10 2 (0.48%) Flash
11 1 (0.24%) Ajax
11 1 (0.24%) ODBC
Miscellaneous
1 55 (13.32%) CMDB
2 41 (9.93%) Analytical Skills
3 27 (6.54%) Self-Motivation
4 23 (5.57%) Management Information System
5 11 (2.66%) Data Centre
6 10 (2.42%) Mainframe
6 10 (2.42%) TM Forum
7 9 (2.18%) Enterprise Software
8 8 (1.94%) User Experience
9 7 (1.69%) Blackberry
9 7 (1.69%) NHS
10 6 (1.45%) CCTV
10 6 (1.45%) PMI
11 5 (1.21%) iPad
11 5 (1.21%) Reference Data
12 4 (0.97%) IBM Mainframe
12 4 (0.97%) Linux Command Line
13 3 (0.73%) Fibre Optics
13 3 (0.73%) iPhone
13 3 (0.73%) Replication
Operating Systems
1 120 (29.06%) Windows
2 40 (9.69%) Windows 7
3 32 (7.75%) Unix
4 31 (7.51%) Windows Server
5 30 (7.26%) Linux
6 29 (7.02%) Windows 10
7 20 (4.84%) Windows Server 2008
8 16 (3.87%) Windows XP
9 11 (2.66%) Mac OS
10 9 (2.18%) Mac OS X
10 9 (2.18%) Windows Server 2012
11 8 (1.94%) Windows Server 2003
12 7 (1.69%) Windows 2000
13 4 (0.97%) Red Hat Enterprise Linux
13 4 (0.97%) Windows Vista
13 4 (0.97%) zOS
14 3 (0.73%) AIX
14 3 (0.73%) Windows 8
15 2 (0.48%) Solaris
15 2 (0.48%) Windows NT
Processes & Methodologies
1 136 (32.93%) ITIL
2 88 (21.31%) ITSM
3 87 (21.07%) Service Management
4 49 (11.86%) Agile Software Development
4 49 (11.86%) Configuration Management
5 45 (10.90%) Incident Management
6 35 (8.47%) Change Management
6 35 (8.47%) DevOps
7 32 (7.75%) ITIL V3
7 32 (7.75%) Migration
8 31 (7.51%) Problem Management
8 31 (7.51%) Service Delivery
9 30 (7.26%) Project Management
10 29 (7.02%) Problem-Solving
11 28 (6.78%) Asset Management
12 22 (5.33%) Stakeholder Management
13 20 (4.84%) Workflow
14 19 (4.60%) Test Management
15 18 (4.36%) Business Intelligence
16 17 (4.12%) Coaching
Programming Languages
1 54 (13.08%) SQL
2 26 (6.30%) PowerShell
3 16 (3.87%) Java
4 15 (3.63%) JavaScript
5 12 (2.91%) Python
6 11 (2.66%) T-SQL
7 10 (2.42%) Perl
7 10 (2.42%) PHP
8 9 (2.18%) C
9 8 (1.94%) Shell Script
10 7 (1.69%) PL/SQL
11 4 (0.97%) ActionScript
11 4 (0.97%) ActionScript 2.0
11 4 (0.97%) JCL
11 4 (0.97%) VB
11 4 (0.97%) VBScript
12 3 (0.73%) C#
12 3 (0.73%) VBA
13 1 (0.24%) Bash Shell
13 1 (0.24%) COBOL
Qualifications
1 71 (17.19%) Security Cleared
2 47 (11.38%) SC Cleared
3 36 (8.72%) Degree
4 21 (5.08%) HNC
5 17 (4.12%) ISTQB
5 17 (4.12%) ITIL Certification
6 16 (3.87%) Cisco Certification
7 15 (3.63%) HND
7 15 (3.63%) ISTQB Foundation Certification
8 14 (3.39%) ISTQB Advanced Certification
9 13 (3.15%) DV Cleared
10 10 (2.42%) CCNA
11 8 (1.94%) CCNP
12 7 (1.69%) Master's Degree
12 7 (1.69%) MCSE
12 7 (1.69%) Microsoft Certification
12 7 (1.69%) PRINCE2 Practitioner
13 6 (1.45%) PMI Certification
14 5 (1.21%) BPSS Clearance
14 5 (1.21%) ISEB
Quality Assurance & Compliance
1 47 (11.38%) SLA
2 17 (4.12%) Data Quality
3 3 (0.73%) GDPR
3 3 (0.73%) ISO/IEC 20000
3 3 (0.73%) ISO/IEC 27001
3 3 (0.73%) PMO
3 3 (0.73%) Sarbanes-Oxley
4 1 (0.24%) Disclosure Scotland
4 1 (0.24%) HIPAA
4 1 (0.24%) PCI DSS
System Software
1 67 (16.22%) Active Directory
2 21 (5.08%) VMware Infrastructure
3 8 (1.94%) VMware ESXi
4 6 (1.45%) Hyper-V
5 4 (0.97%) Docker
5 4 (0.97%) Virtual Machines
6 3 (0.73%) NDS
6 3 (0.73%) NetIQ eDirectory
6 3 (0.73%) XenApp
7 2 (0.48%) Firmware
7 2 (0.48%) Terminal Services
8 1 (0.24%) BitLocker
8 1 (0.24%) Microsoft App-V
8 1 (0.24%) Time Sharing Option
8 1 (0.24%) Virtual Desktop
8 1 (0.24%) VMware NSX
8 1 (0.24%) vSphere
Systems Management
1 32 (7.75%) Netcool
2 20 (4.84%) SCCM
3 18 (4.36%) Control-M
4 11 (2.66%) SCOM
5 8 (1.94%) Ansible
6 7 (1.69%) Nagios
6 7 (1.69%) WSUS
7 6 (1.45%) OpenView
8 5 (1.21%) CA Spectrum
8 5 (1.21%) ITRS Geneos
8 5 (1.21%) ZABBIX
9 4 (0.97%) Amdocs OSS
9 4 (0.97%) Kubernetes
9 4 (0.97%) Microsoft Data Protection Manager
9 4 (0.97%) Netcool/OMNIbus
9 4 (0.97%) ServiceCenter
9 4 (0.97%) Systems Management Server (SMS)
9 4 (0.97%) vRealize
9 4 (0.97%) vRealize Orchestrator
9 4 (0.97%) WhatsUp Gold
Vendors
1 123 (29.78%) BMC
2 109 (26.39%) Microsoft
3 54 (13.08%) ServiceNow
4 37 (8.96%) VMware
5 31 (7.51%) Cisco
6 27 (6.54%) HP
7 22 (5.33%) OpenText
7 22 (5.33%) Oracle
8 19 (4.60%) SolarWinds
9 18 (4.36%) IBM
10 16 (3.87%) Apple
11 13 (3.15%) Citrix
11 13 (3.15%) Dynatrace
12 9 (2.18%) McAfee
12 9 (2.18%) SAP
12 9 (2.18%) Splunk
13 8 (1.94%) CA
13 8 (1.94%) Peregrine
14 7 (1.69%) Dell
15 6 (1.45%) Adobe