Period
to 18 November 2017

The median contractor rate for a Services Delivery Manager was £425 per day in advertised job vacancies in England during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Delivery Manager
UK > England
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 593 608 536
Rank change year-on-year +15 -72 +23
Contract jobs requiring a Services Delivery Manager 241 270 357
As % of all contract IT jobs advertised in England 0.26% 0.28% 0.34%
As % of the Job Titles category 0.27% 0.29% 0.36%
Number of daily rates quoted 170 182 249
England median daily rate £425 £450 £410
Median daily rate % change year-on-year -5.56% +9.76% +2.31%
10th Percentile £305 £308 £318
90th Percentile £626 £626 £567
UK median daily rate £425 £450 £413
% change year-on-year -5.56% +9.09% +3.13%
Number of hourly rates quoted 4 2 4
England median hourly rate £35.00 £101.25 £32.50
Median hourly rate % change year-on-year -65.43% +211.54% +21.13%
10th Percentile £25.81 £31.63 £27.90
90th Percentile £43.75 £175.88 £39.43
UK median hourly rate £35.00 £101.25 £32.50
% change year-on-year -65.43% +211.54% +21.13%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 88968 93021 99725
% of contract IT jobs with a recognized job title 94.78% 94.77% 94.96%
Number of daily rates quoted 59275 61281 64512
England median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £263 £256 £250
90th Percentile £625 £600 £600
UK median daily rate £448 £425 £400
% change year-on-year +5.29% +6.25% -
Number of hourly rates quoted 2638 3004 3828
England median hourly rate £18.66 £18.50 £17.89
Median hourly rate % change year-on-year +0.84% +3.41% +8.42%
10th Percentile £10.96 £10.50 £10.50
90th Percentile £47.83 £46.75 £45.00
UK median hourly rate £18.70 £18.00 £18.00
% change year-on-year +3.89% - +9.09%

Services Delivery Manager
Job Vacancy Trend in England

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Services Delivery Manager in England

Services Delivery Manager
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Services Delivery Manager in England.

Contractor daily rate trend for Services Delivery Manager in England

Services Delivery Manager
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Services Delivery Manager in England over the 6 months to 18 November 2017.

Contractor daily rate histogram for Services Delivery Manager in England

Services Delivery Manager
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Services Delivery Manager in England.

Contractor hourly rate trend for Services Delivery Manager in England

Services Delivery Manager
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Services Delivery Manager in England over the 6 months to 18 November 2017.

Contractor hourly rate histogram for Services Delivery Manager in England

Services Delivery Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Services Delivery Manager within the England region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +53 81 £450 +7.78% 2
London -30 81 £438 -7.89% 5
North of England +52 31 £425 -5.56% 1
Midlands -2 19 £430 +1.12% 2
North West +16 15 £335 -29.29%
South West +5 14 £425 -5.56% 2
Yorkshire +22 13 £425 -5.56%
East of England -18 13 £444 +18.33% 2
East Midlands +10 11 £417 -1.82% 1
West Midlands +3 7 £425 +4.62% 1
North East +65 3 £350 -9.68% 1
Services Delivery Manager
UK

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 18 November 2017, Services Delivery Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Services Delivery Manager in the job title.

1 239 (99.17%) Service Delivery
2 156 (64.73%) ITIL
3 97 (40.25%) Service Management
4 58 (24.07%) Finance
5 46 (19.09%) Stakeholder Management
5 46 (19.09%) Project Management
6 37 (15.35%) Incident Management
7 34 (14.11%) ITIL V3
8 32 (13.28%) Change Management
9 28 (11.62%) ITSM
9 28 (11.62%) ITIL Certification
9 28 (11.62%) Security Cleared
10 27 (11.20%) SLA
11 26 (10.79%) PRINCE2
11 26 (10.79%) Agile Software Development
11 26 (10.79%) Continuous Improvement
12 22 (9.13%) SC Cleared
12 22 (9.13%) Service Delivery Management
13 17 (7.05%) SAP
13 17 (7.05%) Problem Management
14 16 (6.64%) Proactive Management
15 15 (6.22%) Analytical Skills
16 14 (5.81%) ServiceNow
16 14 (5.81%) Service Design
16 14 (5.81%) Microsoft
16 14 (5.81%) Management Information System
17 13 (5.39%) Risk Management
17 13 (5.39%) Telecoms
17 13 (5.39%) Matrix Management
17 13 (5.39%) Asset Management

Services Delivery Manager Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (1.24%) SharePoint
2 2 (0.83%) Adobe Experience Manager
2 2 (0.83%) Exchange Server 2010
2 2 (0.83%) Exchange Server 2013
2 2 (0.83%) IIS
2 2 (0.83%) MS Exchange
2 2 (0.83%) OpenStack
2 2 (0.83%) SAS
2 2 (0.83%) Skype for Business
Applications
1 10 (4.15%) Microsoft Office
2 9 (3.73%) Microsoft Excel
3 7 (2.90%) Microsoft PowerPoint
4 3 (1.24%) Microsoft Project
4 3 (1.24%) MS Visio
Business Applications
1 7 (2.90%) SAP MM
2 6 (2.49%) SAP FSCM
3 4 (1.66%) SAP GRC
4 2 (0.83%) Remedy ITSM
5 1 (0.41%) Oracle EBS
5 1 (0.41%) SAP CO
5 1 (0.41%) SAP ERP
5 1 (0.41%) SAP FI
5 1 (0.41%) SAP FI/CO
5 1 (0.41%) SAP Oil and Gas
5 1 (0.41%) SAP SD
5 1 (0.41%) SAP SM
Cloud Services
1 6 (2.49%) Cloud Computing
2 4 (1.66%) SaaS
3 2 (0.83%) Amazon AWS
3 2 (0.83%) Office 365
4 1 (0.41%) IaaS
4 1 (0.41%) PaaS
Communications & Networking
1 3 (1.24%) LAN
1 3 (1.24%) SAN
1 3 (1.24%) SMS
1 3 (1.24%) WAN
2 2 (0.83%) Firewall
2 2 (0.83%) PBX
2 2 (0.83%) VoIP
Database & Business Intelligence
1 4 (1.66%) SAP HANA
2 1 (0.41%) MySQL
2 1 (0.41%) SQL Server
Development Applications
1 1 (0.41%) Maven
1 1 (0.41%) Rational DOORS
General
1 58 (24.07%) Finance
2 13 (5.39%) Telecoms
3 9 (3.73%) Banking
4 8 (3.32%) Financial Institution
5 7 (2.90%) Retail
6 5 (2.07%) Billing
7 4 (1.66%) Law
7 4 (1.66%) Legal
7 4 (1.66%) Manufacturing
8 3 (1.24%) Automotive
9 2 (0.83%) Advertising
9 2 (0.83%) Aerospace
9 2 (0.83%) German Language
9 2 (0.83%) Local Government
10 1 (0.41%) Investment Banking
10 1 (0.41%) Military
10 1 (0.41%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (1.66%) Middleware
2 1 (0.41%) AngularJS
2 1 (0.41%) CSS
2 1 (0.41%) J2EE
2 1 (0.41%) jQuery
2 1 (0.41%) Oracle Fusion
2 1 (0.41%) REST
2 1 (0.41%) Sass
2 1 (0.41%) Spring
2 1 (0.41%) Spring MVC
2 1 (0.41%) Twitter Bootstrap
2 1 (0.41%) Web Services
Miscellaneous
1 15 (6.22%) Analytical Skills
2 14 (5.81%) Management Information System
3 12 (4.98%) Virtual Team
4 9 (3.73%) NHS
5 4 (1.66%) Data Centre
5 4 (1.66%) Data Protection Act
6 3 (1.24%) CMDB
6 3 (1.24%) FMCG
7 2 (0.83%) Computer Science
7 2 (0.83%) Digital Signage
7 2 (0.83%) Enterprise Software
7 2 (0.83%) Hedge funds
7 2 (0.83%) Life Science
8 1 (0.41%) Cyberthreat
8 1 (0.41%) Driving Licence
8 1 (0.41%) Hybrid Cloud
8 1 (0.41%) PMI
8 1 (0.41%) Tandem
Operating Systems
1 7 (2.90%) Windows
2 4 (1.66%) Windows Server
2 4 (1.66%) Windows Server 2012
3 1 (0.41%) Linux
3 1 (0.41%) Mac OS X
3 1 (0.41%) Unix
3 1 (0.41%) Windows 10
3 1 (0.41%) Windows Server 2008
Processes & Methodologies
1 239 (99.17%) Service Delivery
2 156 (64.73%) ITIL
3 97 (40.25%) Service Management
4 46 (19.09%) Project Management
4 46 (19.09%) Stakeholder Management
5 37 (15.35%) Incident Management
6 34 (14.11%) ITIL V3
7 32 (13.28%) Change Management
8 28 (11.62%) ITSM
9 26 (10.79%) Agile Software Development
9 26 (10.79%) Continuous Improvement
9 26 (10.79%) PRINCE2
10 22 (9.13%) Service Delivery Management
11 17 (7.05%) Problem Management
12 16 (6.64%) Proactive Management
13 14 (5.81%) Service Design
14 13 (5.39%) Asset Management
14 13 (5.39%) Matrix Management
14 13 (5.39%) Risk Management
15 12 (4.98%) Performance Management
Programming Languages
1 2 (0.83%) Java
2 1 (0.41%) ABAP
2 1 (0.41%) C
2 1 (0.41%) C++
2 1 (0.41%) JavaScript
Qualifications
1 28 (11.62%) ITIL Certification
1 28 (11.62%) Security Cleared
2 22 (9.13%) SC Cleared
3 9 (3.73%) DV Cleared
4 7 (2.90%) CCNA
4 7 (2.90%) Cisco Certification
4 7 (2.90%) Degree
5 6 (2.49%) ITIL Foundation Certificate
6 5 (2.07%) BPSS Clearance
7 4 (1.66%) ACCA
7 4 (1.66%) CCENT
7 4 (1.66%) CIMA
7 4 (1.66%) PMP
8 3 (1.24%) CTC Cleared
8 3 (1.24%) PMI Certification
8 3 (1.24%) PRINCE2 Certification
9 1 (0.41%) MBA
9 1 (0.41%) Microsoft Certification
9 1 (0.41%) PRINCE2 Practitioner
9 1 (0.41%) Six Sigma Black Belt
Quality Assurance & Compliance
1 27 (11.20%) SLA
2 6 (2.49%) Disclosure Scotland
2 6 (2.49%) ISO/IEC 20000
2 6 (2.49%) ISO/IEC 27001
3 4 (1.66%) Sarbanes-Oxley
4 2 (0.83%) COBIT
4 2 (0.83%) QA
5 1 (0.41%) GAMP
5 1 (0.41%) ISO 22301
5 1 (0.41%) ISO 9001
5 1 (0.41%) PMO
System Software
1 3 (1.24%) VMware ESXi
1 3 (1.24%) VMware Infrastructure
2 2 (0.83%) Active Directory
3 1 (0.41%) XenApp
Systems Management
1 3 (1.24%) SCCM
1 3 (1.24%) vCenter Server
Vendors
1 17 (7.05%) SAP
2 14 (5.81%) Microsoft
2 14 (5.81%) ServiceNow
3 8 (3.32%) Cisco
4 6 (2.49%) Oracle
5 5 (2.07%) Salesforce.com
6 4 (1.66%) EMC
6 4 (1.66%) IBM
6 4 (1.66%) VMware
7 3 (1.24%) Remedy
8 2 (0.83%) HP
8 2 (0.83%) Red Hat
8 2 (0.83%) Siebel
8 2 (0.83%) SolarWinds
9 1 (0.41%) BMC
9 1 (0.41%) Dell
9 1 (0.41%) Fujitsu
9 1 (0.41%) Huawei
9 1 (0.41%) JDA
9 1 (0.41%) NetApp