Customer Journey Map Contract Job Trends in London

Customer Journey Mapping
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Customer Journey Map skills. It covers contract job vacancies from the 6 months leading up to 8 June 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Jun 2026
Same period 2025 Same period 2024
Rank 407 345 381
Rank change year-on-year -62 +36 +74
Contract jobs citing Customer Journey Map 10 6 13
As % of all contract jobs in London 0.054% 0.049% 0.074%
As % of the Processes & Methodologies category 0.061% 0.053% 0.083%
Number of daily rates quoted 3 5 13
10th Percentile £333 £365 -
25th Percentile £381 £375 £513
Median daily rate (50th Percentile) £475 £400 £550
Median % change year-on-year +18.75% -27.27% -4.35%
75th Percentile £531 £438 £575
90th Percentile £558 £535 -
England median daily rate £388 £400 £550
% change year-on-year -3.00% -27.27% +4.76%

All Process & Methodology Skills
London

Customer Journey Map falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 16,492 11,281 15,580
As % of all contract IT jobs advertised in London 88.70% 92.28% 88.28%
Number of daily rates quoted 10,998 7,533 11,153
10th Percentile £358 £350 £340
25th Percentile £435 £425 £448
Median daily rate (50th Percentile) £525 £550 £550
Median % change year-on-year -4.55% - -6.78%
75th Percentile £650 £681 £675
90th Percentile £763 £800 £800
England median daily rate £515 £520 £525
% change year-on-year -0.96% -0.95% -4.55%
Number of hourly rates quoted 248 198 317
10th Percentile £18.07 £16.50 £15.50
25th Percentile £25.18 £24.66 £20.00
Median hourly rate £37.25 £32.70 £28.50
Median % change year-on-year +13.93% +14.72% -27.31%
75th Percentile £58.94 £49.75 £48.75
90th Percentile £79.13 £63.75 £68.30
England median hourly rate £47.50 £28.55 £37.50
% change year-on-year +66.37% -23.87% +4.17%

Customer Journey Map
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Customer Journey Map relative to all contract IT jobs advertised in London.

Customer Journey Map job vacancy trend in London

Customer Journey Map
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Customer Journey Map.

Contractor daily rate distribution trend for jobs in London citing Customer Journey Map

Customer Journey Map
Daily Rate Histogram in London

Daily rate distribution for jobs citing Customer Journey Map in London over the 6 months to 8 June 2026.

Daily rate histogram for Customer Journey Map in London

Customer Journey Map
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Customer Journey Map.

Contractor hourly rate distribution trend for jobs in London citing Customer Journey Map

Customer Journey Map
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Journey Map within the London region over the 6 months to 8 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -17 1 £550 +39.24% 1
Customer Journey Map
England

Customer Journey Map
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (10.00%) Confluence
Applications
1 1 (10.00%) Sketch
Development Applications
1 1 (10.00%) JIRA
General
1 4 (40.00%) Finance
1 4 (40.00%) Social Skills
2 2 (20.00%) Public Sector
3 1 (10.00%) Analytical Skills
3 1 (10.00%) Banking
3 1 (10.00%) Presentation Skills
3 1 (10.00%) Retail
3 1 (10.00%) Retail Banking
3 1 (10.00%) Telecoms
Job Titles
1 3 (30.00%) Architect
1 3 (30.00%) Business Analyst
1 3 (30.00%) Data Architect
2 2 (20.00%) Analyst
2 2 (20.00%) Designer
3 1 (10.00%) Consultant
3 1 (10.00%) Digital Business Analyst
3 1 (10.00%) Finance Business Analyst
3 1 (10.00%) Financial Analyst
3 1 (10.00%) Healthcare Analyst
3 1 (10.00%) Healthcare Business Analyst
3 1 (10.00%) Lead
3 1 (10.00%) Product Designer
3 1 (10.00%) Service Designer
3 1 (10.00%) ServiceNow Consultant
3 1 (10.00%) Technical Consultant
Libraries, Frameworks & Software Standards
1 3 (30.00%) Middleware
Miscellaneous
1 3 (30.00%) Greenfield Project
1 3 (30.00%) Legacy Systems
2 2 (20.00%) Onboarding
2 2 (20.00%) Product Ownership
3 1 (10.00%) CMDB
3 1 (10.00%) Mobile Banking
Processes & Methodologies
1 10 (100.00%) Journey Map
2 7 (70.00%) Agile
3 4 (40.00%) User Experience
3 4 (40.00%) Workshop Facilitation
4 3 (30.00%) Analytics
4 3 (30.00%) Data Architecture
4 3 (30.00%) Data Integration
4 3 (30.00%) Data Modelling
4 3 (30.00%) Data Strategy
4 3 (30.00%) Service Design
4 3 (30.00%) UX Design
5 2 (20.00%) Customer Experience
5 2 (20.00%) Customer-Centricity
5 2 (20.00%) Stakeholder Engagement
5 2 (20.00%) User Stories
5 2 (20.00%) UX Research
6 1 (10.00%) Architectural Patterns
6 1 (10.00%) Customer Service
6 1 (10.00%) Digital Enablement
6 1 (10.00%) User Research
Programming Languages
1 1 (10.00%) Korn
Qualifications
1 1 (10.00%) Degree
1 1 (10.00%) SC Cleared
1 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 1 (10.00%) Accessibility
1 1 (10.00%) SLA
Vendors
1 3 (30.00%) Salesforce
2 1 (10.00%) Adobe
2 1 (10.00%) PTC
2 1 (10.00%) ServiceNow