Customer Journey Map Contracts in London

Customer Journey Mapping
England > London

The table below provides summary statistics for contract job vacancies advertised in London requiring Customer Journey Map skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Journey Map over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 349 381 457
Rank change year-on-year +32 +76 +89
Contract jobs citing Customer Journey Map 4 10 36
As % of all contract jobs advertised in London 0.032% 0.056% 0.13%
As % of the Processes & Methodologies category 0.035% 0.063% 0.15%
Number of daily rates quoted 4 9 20
10th Percentile £370 £513 £423
25th Percentile £389 £525 £553
Median daily rate (50th Percentile) £413 £550 £575
Median % change year-on-year -25.00% -4.35% -
75th Percentile £478 £575 £628
90th Percentile £551 £601 £655
England median daily rate £513 £550 £525
% change year-on-year -6.82% +4.76% -2.96%

All Process and Methodology Skills
London

Customer Journey Map falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 11,564 15,790 24,631
As % of all contract IT jobs advertised in London 92.16% 88.55% 91.11%
Number of daily rates quoted 7,847 11,316 17,711
10th Percentile £350 £338 £375
25th Percentile £440 £450 £475
Median daily rate (50th Percentile) £550 £550 £590
Median % change year-on-year - -6.78% +2.61%
75th Percentile £688 £675 £700
90th Percentile £813 £800 £800
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 166 324 278
10th Percentile £16.17 £16.00 £18.59
25th Percentile £22.68 £20.00 £22.53
Median hourly rate £31.67 £29.50 £38.13
Median % change year-on-year +7.36% -22.62% +5.90%
75th Percentile £50.75 £47.56 £62.64
90th Percentile £63.75 £65.93 £76.78
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

Customer Journey Map
Job Vacancy Trend in London

Job postings citing Customer Journey Map as a proportion of all IT jobs advertised in London.

Job vacancy trend for Customer Journey Map in London

Customer Journey Map
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Customer Journey Map in London.

Daily rate trend for Customer Journey Map in London

Customer Journey Map
Daily Rate Histogram in London

Daily rate distribution for jobs citing Customer Journey Map in London over the 6 months to 1 May 2025.

Daily rate histogram for Customer Journey Map in London

Customer Journey Map
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Journey Map within the London region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +4 2 £395 -43.77% 1
Customer Journey Map
England

Customer Journey Map
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) Adobe XD
1 1 (25.00%) Chatbot
1 1 (25.00%) Sketch
Business Applications
1 1 (25.00%) Dynamics CRM
1 1 (25.00%) Oracle ERP
Cloud Services
1 2 (50.00%) Figma
2 1 (25.00%) Commercetools
2 1 (25.00%) Contentful
2 1 (25.00%) Google Analytics
General
1 1 (25.00%) Analytical Skills
1 1 (25.00%) Banking
1 1 (25.00%) Marketing
1 1 (25.00%) Social Skills
Job Titles
1 2 (50.00%) Analyst
1 2 (50.00%) Business Analyst
2 1 (25.00%) Data Analyst
2 1 (25.00%) Data Business Analyst
2 1 (25.00%) Designer
2 1 (25.00%) Development Manager
2 1 (25.00%) Development Project Manager
2 1 (25.00%) Interaction Designer
2 1 (25.00%) Marketing Manager
2 1 (25.00%) Marketing Project Manager
2 1 (25.00%) Project Manager
2 1 (25.00%) Web Development Manager
2 1 (25.00%) Web Manager
2 1 (25.00%) Web Marketing Manager
2 1 (25.00%) Web Project Manager
Miscellaneous
1 1 (25.00%) IVR
1 1 (25.00%) Low-Code
1 1 (25.00%) Management Information System
1 1 (25.00%) Mobile App
1 1 (25.00%) Social Media
Processes & Methodologies
1 4 (100.00%) Journey Map
2 3 (75.00%) Agile
3 2 (50.00%) CRM
3 2 (50.00%) Problem-Solving
3 2 (50.00%) Process Improvement
3 2 (50.00%) Stakeholder Management
3 2 (50.00%) User Experience
3 2 (50.00%) User Stories
3 2 (50.00%) UX Design
4 1 (25.00%) A/B Testing
4 1 (25.00%) Acceptance Criteria
4 1 (25.00%) Conversational UI
4 1 (25.00%) Conversion Rate Optimisation
4 1 (25.00%) Data Strategy
4 1 (25.00%) Epics
4 1 (25.00%) Interaction Design
4 1 (25.00%) Programme Delivery
4 1 (25.00%) Project Delivery
4 1 (25.00%) Requirements Gathering
4 1 (25.00%) User-Centered Design (UCD)
Qualifications
1 1 (25.00%) Computer Science Degree
1 1 (25.00%) Degree
1 1 (25.00%) SC Cleared
1 1 (25.00%) Security Cleared
Quality Assurance & Compliance
1 2 (50.00%) Accessibility
2 1 (25.00%) California Consumer Privacy Act
2 1 (25.00%) GDPR
Systems Management
1 1 (25.00%) Systems Management Server (SMS)
Vendors
1 1 (25.00%) Adobe
1 1 (25.00%) Google
1 1 (25.00%) OneTrust
1 1 (25.00%) Optimizely
1 1 (25.00%) Oracle
1 1 (25.00%) SAP