Period
to 25 November 2017

The median contractor rate for a Support Manager was £405 per day in advertised job vacancies in London during the 6 months to 25 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Manager
England > London
6 months to
25 Nov 2017
Same period 2016 Same period 2015
Rank 594 565 535
Rank change year-on-year -29 -30 +14
Contract jobs requiring a Support Manager 37 51 81
As % of all contract IT jobs advertised in London 0.079% 0.11% 0.17%
As % of the Job Titles category 0.083% 0.12% 0.18%
Number of daily rates quoted 26 35 60
London median daily rate £405 £375 £425
Median daily rate % change year-on-year +8.00% -11.76% -15.00%
10th Percentile £248 £223 £259
90th Percentile £725 £546 £650
England median daily rate £433 £395 £443
% change year-on-year +9.49% -10.73% +10.63%
Number of hourly rates quoted 0 0 3
London median hourly rate - - £17.00
England median hourly rate - - £17.00

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 44328 42718 44588
% of contract IT jobs with a recognized job title 94.80% 94.96% 95.04%
Number of daily rates quoted 32100 30369 31422
London median daily rate £495 £463 £450
Median daily rate % change year-on-year +7.03% +2.78% +5.88%
10th Percentile £300 £289 £268
90th Percentile £663 £638 £638
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 537 559 674
London median hourly rate £20.44 £19.03 £19.00
Median hourly rate % change year-on-year +7.38% +0.16% +8.57%
10th Percentile £12.30 £11.40 £11.25
90th Percentile £47.83 £50.00 £47.83
England median hourly rate £18.63 £18.48 £18.00
% change year-on-year +0.81% +2.64% +9.09%

Support Manager
Job Vacancy Trend in London

Job postings that featured Support Manager in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Support Manager in London

Support Manager
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Manager in London.

Contractor daily rate trend for Support Manager in London

Support Manager
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Support Manager in London over the 6 months to 25 November 2017.

Contractor daily rate histogram for Support Manager in London

Support Manager
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Manager in London.

Contractor hourly rate trend for Support Manager in London

Support Manager
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Manager within the London region over the 6 months to 25 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -11 7 £475 +35.71%
West London -10 6 £400 - 3
North London - 1 £520 -
Support Manager
England

Support Manager Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 25 November 2017, Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Support Manager in the job title.

1 13 (35.14%) ITIL
2 9 (24.32%) Finance
3 8 (21.62%) Windows
3 8 (21.62%) Line Management
4 7 (18.92%) Oracle
4 7 (18.92%) Microsoft
5 6 (16.22%) Agile Software Development
5 6 (16.22%) Incident Management
6 5 (13.51%) SCCM
6 5 (13.51%) Stakeholder Management
6 5 (13.51%) Front Office
6 5 (13.51%) Oracle Reports
7 4 (10.81%) SQL Server
7 4 (10.81%) SQL
7 4 (10.81%) Oracle Forms
7 4 (10.81%) BizTalk Server
7 4 (10.81%) Project Management
7 4 (10.81%) SLA
7 4 (10.81%) Oracle Applications
7 4 (10.81%) Oracle EBS
7 4 (10.81%) Risk Management
7 4 (10.81%) Banking
7 4 (10.81%) Asset Management
7 4 (10.81%) Supplier Management
7 4 (10.81%) Analytical Skills
8 3 (8.11%) thinkFolio
8 3 (8.11%) Mobile App
8 3 (8.11%) DevOps
8 3 (8.11%) Office 365
8 3 (8.11%) SQL Server 2008

Support Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.81%) BizTalk Server
2 1 (2.70%) Cloud Foundry
2 1 (2.70%) Confluence
2 1 (2.70%) SharePoint
2 1 (2.70%) Skype for Business
2 1 (2.70%) WebSphere
Applications
1 3 (8.11%) Microsoft Office
2 2 (5.41%) Microsoft Excel
Business Applications
1 4 (10.81%) Oracle Applications
1 4 (10.81%) Oracle EBS
2 3 (8.11%) thinkFolio
3 1 (2.70%) Dynamics AX
3 1 (2.70%) Oracle EBS R12
Cloud Services
1 3 (8.11%) Office 365
2 1 (2.70%) Amazon AWS
2 1 (2.70%) GitHub
2 1 (2.70%) Google Cloud Platform
Communications & Networking
1 3 (8.11%) PBX
1 3 (8.11%) VoIP
2 2 (5.41%) LAN
2 2 (5.41%) TCP/IP
2 2 (5.41%) WAN
3 1 (2.70%) DHCP
3 1 (2.70%) DNS
3 1 (2.70%) Firewall
3 1 (2.70%) Skype
3 1 (2.70%) SMS
3 1 (2.70%) VLAN
3 1 (2.70%) VPN
Database & Business Intelligence
1 5 (13.51%) Oracle Reports
2 4 (10.81%) SQL Server
3 3 (8.11%) SQL Server 2008
3 3 (8.11%) SQL Server Reporting Services
4 1 (2.70%) Big Data
4 1 (2.70%) Blockchain
4 1 (2.70%) DataStage
4 1 (2.70%) Hadoop
4 1 (2.70%) KDB
Development Applications
1 4 (10.81%) Oracle Forms
2 1 (2.70%) Jenkins
2 1 (2.70%) JIRA
2 1 (2.70%) SonarQube
General
1 9 (24.32%) Finance
2 5 (13.51%) Front Office
3 4 (10.81%) Banking
4 2 (5.41%) Manufacturing
4 2 (5.41%) Telecoms
5 1 (2.70%) Advertising
5 1 (2.70%) Financial Institution
5 1 (2.70%) Legal
5 1 (2.70%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (2.70%) J2EE
1 1 (2.70%) Web Services
Miscellaneous
1 4 (10.81%) Analytical Skills
2 3 (8.11%) Mobile App
3 2 (5.41%) Foreign Exchange (FX)
3 2 (5.41%) Management Information System
4 1 (2.70%) Blackberry
4 1 (2.70%) Computer Science
4 1 (2.70%) Derivative
4 1 (2.70%) Equities
4 1 (2.70%) Fintech
4 1 (2.70%) Life Science
4 1 (2.70%) Public Cloud
4 1 (2.70%) Video Conferencing
4 1 (2.70%) Virtual Team
Operating Systems
1 8 (21.62%) Windows
2 3 (8.11%) AIX
3 2 (5.41%) Windows 7
4 1 (2.70%) Apple iOS
4 1 (2.70%) Linux
4 1 (2.70%) Mac OS
4 1 (2.70%) Unix
4 1 (2.70%) Windows 10
Processes & Methodologies
1 13 (35.14%) ITIL
2 8 (21.62%) Line Management
3 6 (16.22%) Agile Software Development
3 6 (16.22%) Incident Management
4 5 (13.51%) Stakeholder Management
5 4 (10.81%) Asset Management
5 4 (10.81%) Project Management
5 4 (10.81%) Risk Management
5 4 (10.81%) Supplier Management
6 3 (8.11%) Change Management
6 3 (8.11%) DevOps
6 3 (8.11%) Scrum
6 3 (8.11%) Security Management
6 3 (8.11%) Service Delivery
6 3 (8.11%) Service Management
7 2 (5.41%) Infrastructure Management
7 2 (5.41%) Investment Management
7 2 (5.41%) Problem Management
7 2 (5.41%) Root Cause Analysis
7 2 (5.41%) System Testing
Programming Languages
1 4 (10.81%) SQL
2 3 (8.11%) T-SQL
3 1 (2.70%) Java
3 1 (2.70%) Shell Script
Qualifications
1 3 (8.11%) Degree
1 3 (8.11%) MCSE
1 3 (8.11%) Microsoft Certification
2 2 (5.41%) A+ Certification
2 2 (5.41%) ITIL Certification
2 2 (5.41%) ITIL Foundation Certificate
3 1 (2.70%) Computer Science Degree
3 1 (2.70%) DBS Check
3 1 (2.70%) MCDST
Quality Assurance & Compliance
1 4 (10.81%) SLA
2 2 (5.41%) PMO
2 2 (5.41%) Sarbanes-Oxley
3 1 (2.70%) GDPR
System Software
1 3 (8.11%) Active Directory
2 1 (2.70%) Virtual Desktop
Systems Management
1 5 (13.51%) SCCM
2 2 (5.41%) Systems Management Server (SMS)
3 1 (2.70%) Control-M
Vendors
1 7 (18.92%) Microsoft
1 7 (18.92%) Oracle
2 3 (8.11%) Cisco
2 3 (8.11%) Citrix
3 2 (5.41%) Avaya
3 2 (5.41%) BT
3 2 (5.41%) SAP
3 2 (5.41%) Siemens
4 1 (2.70%) Apple
4 1 (2.70%) Bloomberg
4 1 (2.70%) Google
4 1 (2.70%) Meraki
4 1 (2.70%) Reuters
4 1 (2.70%) Ruckus Wireless
4 1 (2.70%) ServiceNow
4 1 (2.70%) Sun
4 1 (2.70%) Sybase
4 1 (2.70%) Wyse
4 1 (2.70%) ZyXEL