The median annual salary for a Support Manager was £52,000 in advertised job vacancies in London during the 3 months to 24 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Manager
England / London
3 months to
24 Apr 2017
Same period 2016 Same period 2015
Rank 506 493 513
Rank change year-on-year -13 +20  
Permanent jobs requiring a Support Manager 90 156 167
As % of all permanent IT jobs advertised in London 0.26% 0.37% 0.37%
As % of the Job Titles category 0.28% 0.38% 0.38%
Number of salaries quoted 78 139 155
Median salary £52,000 £55,000 £60,000
Median salary % change year-on-year -5.45% -8.33%  
90% offered a salary of more than £30,000 £38,000 £32,500
10% offered a salary of more than £90,000 £80,500 £90,000
UK excluding London median salary £50,000 £42,500 £42,500
% change year-on-year +17.64% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 32634 40983 43471
As % of all permanent IT job vacancies advertised in London 95.64% 96.08% 95.83%
Number of salaries quoted 27457 35482 36598
Median salary £57,500 £55,000 £54,000
Median salary % change year-on-year +4.54% +1.85%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Manager
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Support Manager in the job title.

Job vacancy trend for Support Manager in London

Support Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager in London.

Salary trend for Support Manager in London

Support Manager
Salary Histogram in London

The salary distribution of IT jobs citing Support Manager in London over the 3 months to 24 April 2017.

Salary histogram for Support Manager in London

Support Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the London region over the 3 months to 24 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +35 16 £52,500 -22.50% 4
Westminster - 3 £42,536 -
Wimbledon +18 1 £70,000 +218.18%
Beckenham - 1 £32,500 -
Bromley - 1 £42,500 -
Feltham - 1 - -
Support Manager
England

Support Manager Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 24 April 2017, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Support Manager in the job title.

1 88 (46.32%) Finance
2 82 (43.16%) ITIL
3 53 (27.89%) Windows
4 47 (24.74%) Service Delivery
5 40 (21.05%) SLA
6 36 (18.95%) Banking
7 32 (16.84%) Microsoft
7 32 (16.84%) Service Management
8 28 (14.74%) SQL
9 27 (14.21%) Stakeholder Management
10 24 (12.63%) Oracle
11 23 (12.11%) Microsoft PowerPoint
12 22 (11.58%) Performance Management
12 22 (11.58%) Microsoft Excel
13 21 (11.05%) Data Centre
13 21 (11.05%) Microsoft Office
14 20 (10.53%) Linux
14 20 (10.53%) Windows Server
14 20 (10.53%) Contract Management
15 19 (10.00%) SaaS
15 19 (10.00%) Office 365
15 19 (10.00%) Active Directory
16 18 (9.47%) SQL Server
17 17 (8.95%) Unix
17 17 (8.95%) ITIL Certification
17 17 (8.95%) Statistics
17 17 (8.95%) Escalation Management
17 17 (8.95%) Critical Success Factor
17 17 (8.95%) Service Delivery Management
18 16 (8.42%) People Management

Support Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (6.84%) SharePoint
2 6 (3.16%) MS Exchange
3 3 (1.58%) IIS
3 3 (1.58%) Tomcat
4 2 (1.05%) Apache
4 2 (1.05%) Exchange Server 2010
4 2 (1.05%) Exchange Server 2013
5 1 (0.53%) BizTalk Server
5 1 (0.53%) DataSynapse
5 1 (0.53%) Skype for Business
Applications
1 23 (12.11%) Microsoft PowerPoint
2 22 (11.58%) Microsoft Excel
3 21 (11.05%) Microsoft Office
4 3 (1.58%) MS Visio
5 2 (1.05%) Spreadsheet
Business Applications
1 9 (4.74%) Dynamics CRM
2 7 (3.68%) Oracle EBS
2 7 (3.68%) Oracle Financials
3 6 (3.16%) Oracle EBS R12
4 4 (2.11%) Oracle HRMS
5 2 (1.05%) Oracle Applications
6 1 (0.53%) Lorenzo
6 1 (0.53%) SAP Oil and Gas
6 1 (0.53%) Unit4 Business World
Cloud Services
1 19 (10.00%) Office 365
1 19 (10.00%) SaaS
2 8 (4.21%) Microsoft Azure
3 2 (1.05%) Amazon AWS
3 2 (1.05%) Azure Active Directory
4 1 (0.53%) Dropbox
Communications & Networking
1 11 (5.79%) TCP/IP
2 8 (4.21%) Firewall
3 5 (2.63%) LAN
4 4 (2.11%) BGP
4 4 (2.11%) DHCP
4 4 (2.11%) DNS
4 4 (2.11%) OSPF
4 4 (2.11%) VPN
5 3 (1.58%) Internet
5 3 (1.58%) NAS
5 3 (1.58%) SAN
5 3 (1.58%) Skype
5 3 (1.58%) WAN
6 2 (1.05%) MPLS
6 2 (1.05%) Unified Communications
6 2 (1.05%) VLAN
6 2 (1.05%) Wi-Fi
7 1 (0.53%) FTP
7 1 (0.53%) Network Security
7 1 (0.53%) RTP
Database & Business Intelligence
1 18 (9.47%) SQL Server
2 6 (3.16%) BusinessObjects
3 4 (2.11%) SAP BW
3 4 (2.11%) SQL Server Integration Services
3 4 (2.11%) SQL Server Reporting Services
4 3 (1.58%) Data Warehouse
4 3 (1.58%) OLAP
4 3 (1.58%) Oracle Database
4 3 (1.58%) Oracle Database 11g
4 3 (1.58%) Oracle OLAP
4 3 (1.58%) SQL Server 2012
5 2 (1.05%) Electronic Patient Records
5 2 (1.05%) MySQL
5 2 (1.05%) SAP HANA
6 1 (0.53%) BusinessObjects Business Intelligence
6 1 (0.53%) GIS
6 1 (0.53%) Hadoop
6 1 (0.53%) Oracle BI EE
6 1 (0.53%) Relational Database
6 1 (0.53%) SQL Server 2008
Development Applications
1 3 (1.58%) Toad
2 2 (1.05%) Octopus Deploy
2 2 (1.05%) TeamCity
2 2 (1.05%) Visual Studio
General
1 88 (46.32%) Finance
2 36 (18.95%) Banking
3 12 (6.32%) Telecoms
4 11 (5.79%) Financial Institution
5 7 (3.68%) Investment Banking
5 7 (3.68%) Law
6 6 (3.16%) Marketing
7 5 (2.63%) Back Office
7 5 (2.63%) Legal
8 2 (1.05%) Arabic Language
8 2 (1.05%) Front Office
8 2 (1.05%) Japanese Language
8 2 (1.05%) Retail
9 1 (0.53%) Electronics
9 1 (0.53%) French Language
9 1 (0.53%) Local Government
9 1 (0.53%) Manufacturing
Libraries, Frameworks & Software Standards
1 15 (7.89%) .NET
2 4 (2.11%) XML
2 4 (2.11%) XSLT
3 2 (1.05%) FIX Protocol
4 1 (0.53%) CSS
4 1 (0.53%) J2EE
Miscellaneous
1 21 (11.05%) Data Centre
2 14 (7.37%) Fixed Income
3 11 (5.79%) Equities
4 9 (4.74%) Management Information System
5 8 (4.21%) Derivative
6 6 (3.16%) Analytical Skills
6 6 (3.16%) Enterprise Software
7 5 (2.63%) User Experience
8 4 (2.11%) Client/Server
9 3 (1.58%) Reinsurance
10 2 (1.05%) Blackberry
10 2 (1.05%) Computer Science
10 2 (1.05%) Driving Licence
10 2 (1.05%) EPoS
10 2 (1.05%) Equity Derivative
10 2 (1.05%) Fintech
10 2 (1.05%) Linux Command Line
10 2 (1.05%) NHS
10 2 (1.05%) Social Media
10 2 (1.05%) Virtual Team
Operating Systems
1 53 (27.89%) Windows
2 20 (10.53%) Linux
2 20 (10.53%) Windows Server
3 17 (8.95%) Unix
4 14 (7.37%) Windows Server 2012
5 9 (4.74%) Windows 10
6 8 (4.21%) Windows 7
6 8 (4.21%) Windows Server 2008
7 4 (2.11%) Windows XP
8 3 (1.58%) Android
8 3 (1.58%) Apple iOS
8 3 (1.58%) Mac OS X
8 3 (1.58%) Windows 8
8 3 (1.58%) Windows Server 2003
9 2 (1.05%) Solaris
10 1 (0.53%) Mac OS
10 1 (0.53%) Red Hat Enterprise Linux
10 1 (0.53%) Windows Mobile
10 1 (0.53%) Windows Vista
Processes & Methodologies
1 82 (43.16%) ITIL
2 47 (24.74%) Service Delivery
3 32 (16.84%) Service Management
4 27 (14.21%) Stakeholder Management
5 22 (11.58%) Performance Management
6 20 (10.53%) Contract Management
7 17 (8.95%) Critical Success Factor
7 17 (8.95%) Escalation Management
7 17 (8.95%) Service Delivery Management
7 17 (8.95%) Statistics
8 16 (8.42%) People Management
9 15 (7.89%) Project Management
10 14 (7.37%) Resource Management
11 13 (6.84%) Coaching
11 13 (6.84%) Incident Management
12 11 (5.79%) Agile Software Development
12 11 (5.79%) CRM
13 10 (5.26%) Change Management
13 10 (5.26%) ITSM
13 10 (5.26%) Problem Management
Programming Languages
1 28 (14.74%) SQL
2 9 (4.74%) Java
3 8 (4.21%) C#
4 7 (3.68%) PowerShell
5 6 (3.16%) PL/SQL
6 3 (1.58%) Shell Script
7 2 (1.05%) Bash Shell
7 2 (1.05%) C
7 2 (1.05%) JavaScript
7 2 (1.05%) Python
8 1 (0.53%) Perl
Qualifications
1 17 (8.95%) ITIL Certification
2 12 (6.32%) Degree
2 12 (6.32%) Microsoft Certification
3 10 (5.26%) MCSE
4 6 (3.16%) CCA
4 6 (3.16%) Citrix Certification
5 2 (1.05%) MCSA
5 2 (1.05%) VMware Certified Professional (VCP)
6 1 (0.53%) CCNP
6 1 (0.53%) Cisco Certification
6 1 (0.53%) ITIL Foundation Certificate
6 1 (0.53%) MOS
6 1 (0.53%) PMI Certification
6 1 (0.53%) PMP
6 1 (0.53%) SC Cleared
6 1 (0.53%) Security Cleared
Quality Assurance & Compliance
1 40 (21.05%) SLA
2 6 (3.16%) QA
3 2 (1.05%) ISO/IEC 27001
4 1 (0.53%) MiFID
4 1 (0.53%) PMO
4 1 (0.53%) Sarbanes-Oxley
System Software
1 19 (10.00%) Active Directory
2 9 (4.74%) VMware Infrastructure
3 7 (3.68%) XenDesktop
4 6 (3.16%) VMware ESX
4 6 (3.16%) vSphere
5 2 (1.05%) Hyper-V
5 2 (1.05%) XenApp
6 1 (0.53%) Veritas Cluster Server
Systems Management
1 9 (4.74%) SCCM
2 2 (1.05%) Backup Exec
3 1 (0.53%) ITRS Geneos
3 1 (0.53%) Microsoft Data Protection Manager
3 1 (0.53%) WSUS
Vendors
1 32 (16.84%) Microsoft
2 24 (12.63%) Oracle
3 14 (7.37%) VMware
4 12 (6.32%) Citrix
5 7 (3.68%) Sybase
6 6 (3.16%) CA
6 6 (3.16%) CA Agile Central
6 6 (3.16%) Cisco
7 5 (2.63%) Apple
7 5 (2.63%) SAP
8 4 (2.11%) SunGard
9 3 (1.58%) Brocade
10 2 (1.05%) F5
10 2 (1.05%) Google
10 2 (1.05%) iManage
10 2 (1.05%) Juniper
10 2 (1.05%) NetApp
10 2 (1.05%) Pegasus
11 1 (0.53%) Fiserv
11 1 (0.53%) Polycom
London
Hydrogen Group
Posted: 5 hours ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 2 days ago
City, London
ARC IT Recruitment Ltd
Salary: Plus Benefits
Posted: 4 days ago
London
RBW Consulting
Salary: From £70,000 to £80,000 per annum
Posted: 4 days ago
City of London
Proactive Appointments
Salary: £35000 - £41000 per annum + Excellent Benefits
Posted: 25 days ago
London
DeSantis Arin Recruitment
Salary: Up to £50,000 per annum + generous bonus and benefits
Posted: 3 days ago
City of London
Venturi
Salary: £50000 - £60000 per annum + 10% bonus and full benefits
Posted: 26 days ago