Period
to 24 July 2017

The median annual salary for a Support Manager was £52,500 in advertised job vacancies in London during the 6 months to 24 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Manager
England > London
6 months to
24 Jul 2017
Same period 2016 Same period 2015
Rank 614 591 619
Rank change year-on-year -23 +28 -20
Permanent jobs requiring a Support Manager 216 292 317
As % of all permanent IT jobs advertised in London 0.29% 0.35% 0.35%
As % of the Job Titles category 0.31% 0.37% 0.37%
Number of salaries quoted 159 275 280
London median annual salary £52,500 £57,500 £60,000
Median salary % change year-on-year -8.70% -4.17% +7.14%
10th Percentile £29,550 £37,700 £31,250
90th Percentile £96,250 £77,500 £91,375
England median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 69686 79445 86785
As % of all permanent IT job vacancies advertised in London 94.92% 96.06% 95.94%
Number of salaries quoted 56082 68932 73244
London median annual salary £59,229 £55,000 £55,000
Median salary % change year-on-year +7.69% - +4.76%
10th Percentile £32,500 £32,500 £31,250
90th Percentile £90,000 £85,000 £85,000
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Support Manager
Job Vacancy Trend in London

Job postings that featured Support Manager in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Support Manager in London

Support Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager in London.

Salary trend for Support Manager in London

Support Manager
Salary Histogram in London

The salary distribution of IT jobs citing Support Manager in London over the 6 months to 24 July 2017.

Salary histogram for Support Manager in London

Support Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the London region over the 6 months to 24 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +72 67 £53,250 -3.18% 4
South London +11 4 £38,750 -48.33%
North London - 4 £52,000 - 2
West London -12 2 £52,500 -4.55% 1
Support Manager
England

Support Manager Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 24 July 2017, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Support Manager in the job title.

1 80 (37.04%) ITIL
2 68 (31.48%) Finance
3 60 (27.78%) Windows
4 48 (22.22%) Microsoft
5 44 (20.37%) Service Management
6 43 (19.91%) Stakeholder Management
7 42 (19.44%) Service Delivery
8 40 (18.52%) Front Office
9 39 (18.06%) Banking
10 37 (17.13%) Incident Management
11 35 (16.20%) SLA
11 35 (16.20%) Continuous Improvement
12 33 (15.28%) Asset Management
13 32 (14.81%) Investment Banking
14 29 (13.43%) Retail
14 29 (13.43%) Equities
14 29 (13.43%) Project Management
15 27 (12.50%) Office 365
15 27 (12.50%) Analytical Skills
16 26 (12.04%) Back Office
16 26 (12.04%) Wealth Management
17 25 (11.57%) Retail Banking
18 23 (10.65%) VMware
18 23 (10.65%) Active Directory
18 23 (10.65%) TCP/IP
19 22 (10.19%) Change Management
19 22 (10.19%) Agile Software Development
20 21 (9.72%) SharePoint
20 21 (9.72%) CRM
20 21 (9.72%) Microsoft Office

Support Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (9.72%) SharePoint
2 10 (4.63%) MS Exchange
3 9 (4.17%) Tomcat
4 7 (3.24%) IIS
5 5 (2.31%) Exchange Server 2010
5 5 (2.31%) Exchange Server 2013
6 4 (1.85%) Apache
6 4 (1.85%) BizTalk Server
7 3 (1.39%) Confluence
8 2 (0.93%) Skype for Business
8 2 (0.93%) WebSphere
9 1 (0.46%) DataSynapse
9 1 (0.46%) SharePoint 2013
Applications
1 21 (9.72%) Microsoft Office
2 10 (4.63%) Microsoft Excel
2 10 (4.63%) Microsoft PowerPoint
3 7 (3.24%) Spreadsheet
4 2 (0.93%) Microsoft Project
4 2 (0.93%) MS Visio
Business Applications
1 15 (6.94%) Dynamics CRM
2 4 (1.85%) BusinessWorks
3 2 (0.93%) Oracle EBS
4 1 (0.46%) Dynamics AX
4 1 (0.46%) Unit4 Business World
4 1 (0.46%) Workday HCM
Cloud Services
1 27 (12.50%) Office 365
2 20 (9.26%) SaaS
3 14 (6.48%) Microsoft Azure
4 2 (0.93%) Amazon AWS
4 2 (0.93%) Azure Active Directory
5 1 (0.46%) Dropbox
5 1 (0.46%) G Suite
Communications & Networking
1 23 (10.65%) TCP/IP
2 14 (6.48%) LAN
3 12 (5.56%) WAN
4 11 (5.09%) DHCP
4 11 (5.09%) DNS
5 9 (4.17%) Firewall
5 9 (4.17%) Skype
6 7 (3.24%) Internet
6 7 (3.24%) Wi-Fi
7 6 (2.78%) Unified Communications
8 4 (1.85%) BGP
8 4 (1.85%) OSPF
8 4 (1.85%) VLAN
8 4 (1.85%) VPN
9 3 (1.39%) NAS
10 2 (0.93%) MPLS
10 2 (0.93%) SAN
11 1 (0.46%) RTP
11 1 (0.46%) VoIP
11 1 (0.46%) WLAN
Database & Business Intelligence
1 18 (8.33%) SQL Server
2 11 (5.09%) SAP BW
3 9 (4.17%) SAP HANA
4 7 (3.24%) BusinessObjects
4 7 (3.24%) SQL Server Integration Services
4 7 (3.24%) SQL Server Reporting Services
5 4 (1.85%) MySQL
5 4 (1.85%) PowerCenter
6 3 (1.39%) BusinessObjects Business Intelligence
7 2 (0.93%) Data Warehouse
7 2 (0.93%) OLAP
7 2 (0.93%) Oracle OLAP
7 2 (0.93%) SQL Server 2012
Development Applications
1 7 (3.24%) Octopus Deploy
1 7 (3.24%) TeamCity
2 4 (1.85%) Team Foundation Server
3 3 (1.39%) JIRA
4 2 (0.93%) ClearCase
4 2 (0.93%) Subversion
4 2 (0.93%) Visual Studio
General
1 68 (31.48%) Finance
2 40 (18.52%) Front Office
3 39 (18.06%) Banking
4 32 (14.81%) Investment Banking
5 29 (13.43%) Retail
6 26 (12.04%) Back Office
7 25 (11.57%) Retail Banking
8 15 (6.94%) Telecoms
9 10 (4.63%) Financial Institution
10 8 (3.70%) Law
11 7 (3.24%) Legal
12 5 (2.31%) Marketing
13 2 (0.93%) Arabic Language
13 2 (0.93%) Digital Economy
13 2 (0.93%) Japanese Language
14 1 (0.46%) Advertising
14 1 (0.46%) Local Government
Libraries, Frameworks & Software Standards
1 19 (8.80%) .NET
2 2 (0.93%) LAMP
3 1 (0.46%) CSS
Miscellaneous
1 29 (13.43%) Equities
2 27 (12.50%) Analytical Skills
3 19 (8.80%) Data Centre
4 8 (3.70%) Fixed Income
4 8 (3.70%) Reinsurance
5 7 (3.24%) Blackberry
5 7 (3.24%) Enterprise Software
6 6 (2.78%) Digital Currency
6 6 (2.78%) User Experience
7 4 (1.85%) Clustering
8 3 (1.39%) Client/Server
8 3 (1.39%) Management Information System
8 3 (1.39%) Smartphone
9 2 (0.93%) BYOD
9 2 (0.93%) Computer Science
9 2 (0.93%) Foreign Exchange (FX)
9 2 (0.93%) Linux Command Line
9 2 (0.93%) Social Media
10 1 (0.46%) Hedge funds
10 1 (0.46%) iPad
Operating Systems
1 60 (27.78%) Windows
2 16 (7.41%) Windows Server
3 15 (6.94%) Linux
4 12 (5.56%) Windows Server 2012
5 9 (4.17%) Unix
6 8 (3.70%) Windows 10
7 7 (3.24%) Windows 7
8 6 (2.78%) Mac OS X
9 5 (2.31%) Windows Server 2008
10 3 (1.39%) Solaris
10 3 (1.39%) Windows 8
11 2 (0.93%) Windows XP
12 1 (0.46%) Android
12 1 (0.46%) Apple iOS
12 1 (0.46%) Mac OS
Processes & Methodologies
1 80 (37.04%) ITIL
2 44 (20.37%) Service Management
3 43 (19.91%) Stakeholder Management
4 42 (19.44%) Service Delivery
5 37 (17.13%) Incident Management
6 35 (16.20%) Continuous Improvement
7 33 (15.28%) Asset Management
8 29 (13.43%) Project Management
9 26 (12.04%) Wealth Management
10 22 (10.19%) Agile Software Development
10 22 (10.19%) Change Management
11 21 (9.72%) CRM
12 19 (8.80%) People Management
13 15 (6.94%) Coaching
14 13 (6.02%) DevOps
14 13 (6.02%) ITSM
14 13 (6.02%) Performance Management
14 13 (6.02%) Problem Management
14 13 (6.02%) Root Cause Analysis
15 11 (5.09%) PRINCE2
Programming Languages
1 19 (8.80%) C#
2 15 (6.94%) Java
3 14 (6.48%) SQL
4 11 (5.09%) PowerShell
5 7 (3.24%) JavaScript
6 2 (0.93%) AWK
6 2 (0.93%) Bash Shell
6 2 (0.93%) C
6 2 (0.93%) PL/SQL
6 2 (0.93%) sed
7 1 (0.46%) Python
Qualifications
1 16 (7.41%) Microsoft Certification
2 13 (6.02%) Degree
2 13 (6.02%) MCSE
3 12 (5.56%) ITIL Certification
4 7 (3.24%) CCA
4 7 (3.24%) Citrix Certification
5 4 (1.85%) MCSA
6 2 (0.93%) APMP
6 2 (0.93%) CCNP
6 2 (0.93%) Cisco Certification
6 2 (0.93%) Computer Science Degree
6 2 (0.93%) PMI Certification
6 2 (0.93%) PMP
6 2 (0.93%) VMware Certified Professional (VCP)
7 1 (0.46%) ACMT
7 1 (0.46%) DBS Check
7 1 (0.46%) ITIL Foundation Certificate
7 1 (0.46%) MCDST
7 1 (0.46%) MCITP
7 1 (0.46%) MOS
Quality Assurance & Compliance
1 35 (16.20%) SLA
2 6 (2.78%) QA
3 4 (1.85%) PMO
4 2 (0.93%) P3O
5 1 (0.46%) ISO/IEC 20000
5 1 (0.46%) ISO/IEC 27001
5 1 (0.46%) Sarbanes-Oxley
System Software
1 23 (10.65%) Active Directory
2 19 (8.80%) VMware Infrastructure
3 10 (4.63%) VMware ESXi
4 8 (3.70%) XenDesktop
5 7 (3.24%) vSphere
6 4 (1.85%) XenApp
7 3 (1.39%) Hyper-V
Systems Management
1 10 (4.63%) SCCM
2 4 (1.85%) Backup Exec
3 2 (0.93%) Microsoft Clustering
3 2 (0.93%) Symantec Enterprise Vault
3 2 (0.93%) vMotion
4 1 (0.46%) ITRS Geneos
Vendors
1 48 (22.22%) Microsoft
2 23 (10.65%) VMware
3 17 (7.87%) Citrix
4 11 (5.09%) SAP
5 8 (3.70%) Oracle
6 7 (3.24%) CA
6 7 (3.24%) CA Agile Central
6 7 (3.24%) NetApp
7 6 (2.78%) Cisco
8 5 (2.31%) Apple
8 5 (2.31%) Charles River
8 5 (2.31%) Informatica
8 5 (2.31%) Nimble Storage
9 4 (1.85%) hybris
9 4 (1.85%) Siebel
9 4 (1.85%) TIBCO
10 3 (1.39%) Google
10 3 (1.39%) IBM
10 3 (1.39%) SunGard
11 2 (0.93%) Brocade
Barnet, Hertfordshire
Asset Resourcing Ltd
Salary: £55000 - £60000 per annum
Posted: 9 hours ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: Yesterday
City, London
I3
Salary: £70000 - £80000 per annum + benefits + bonus
Posted: 6 days ago
City, London
Client Server
Salary: £90k to £120k + bonus + benefits
Posted: 9 hours ago
City of London
Lawrence Harvey
Salary: £65000.00 - £75000.00 per annum
Posted: 7 days ago
Harrow
Recruitment Genius Ltd
Salary: £25000 - £30000 per annum
Posted: 11 days ago
East London
Reed Technology
Salary: £53000 - £63000 per annum
Posted: 5 days ago
North London
Recruitment Genius Ltd
Salary: £35000 - £50000 per annum
Posted: 13 days ago