Period
to 25 February 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 25 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
England > London
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 379 377 297
Rank change year-on-year -2 -80 +27
Contract jobs citing ITIL Certification 259 226 322
As % of all contract IT jobs advertised in London 0.56% 0.55% 0.72%
As % of the Qualifications category 3.27% 3.29% 4.13%
Number of daily rates quoted 179 150 229
London median daily rate £400 £450 £412
Median daily rate % change year-on-year -11.11% +9.22% +3.00%
10th Percentile £159 £156 £219
90th Percentile £575 £576 £578
England median daily rate £386 £400 £375
% change year-on-year -3.44% +6.67% -6.25%
Number of hourly rates quoted 2 6 14
London median hourly rate £35.75 £19.00 £17.50
Median hourly rate % change year-on-year +88.16% +8.57% +18.64%
10th Percentile £21.78 £18.25 £15.00
90th Percentile £50.33 £106.25 £22.00
England median hourly rate £17.43 £18.50 £17.00
% change year-on-year -5.78% +8.82% +15.25%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Contract vacancies requiring academic qualifications or professional certifications 7,929 6,866 7,795
As % of all contract IT jobs advertised in London 17.12% 16.75% 17.51%
Number of daily rates quoted 5,235 4,514 5,282
London median daily rate £495 £458 £450
Median daily rate % change year-on-year +8.20% +1.67% +5.88%
10th Percentile £263 £275 £263
90th Percentile £668 £638 £638
England median daily rate £450 £425 £410
% change year-on-year +5.88% +3.66% +2.50%
Number of hourly rates quoted 202 123 126
London median hourly rate £22.50 £23.00 £19.75
Median hourly rate % change year-on-year -2.17% +16.46% +16.18%
10th Percentile £14.00 £12.80 £12.01
90th Percentile £53.42 £50.00 £43.91
England median hourly rate £25.00 £27.50 £26.83
% change year-on-year -9.09% +2.50% +41.21%

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in London.

Contractor daily rate trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ITIL Certification in London over the 6 months to 25 February 2018.

Contractor daily rate histogram for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in London.

Contractor hourly rate trend for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing ITIL Certification in London over the 6 months to 25 February 2018.

Contractor hourly rate histogram for ITIL Certification in London

ITIL Certification
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 25 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -32 45 £408 -9.44% 9
South London -32 19 £500 +11.11% 1
West London -38 10 £425 +9.68% 9
East London -7 2 £394 -25.00% 4
ITIL Certification
England

For the 6 months to 25 February 2018, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL Certification.

1 259 (100.00%) ITIL
2 94 (36.29%) Service Management
3 75 (28.96%) Windows
4 71 (27.41%) Active Directory
5 56 (21.62%) Microsoft
6 49 (18.92%) Finance
7 46 (17.76%) SLA
8 41 (15.83%) ITSM
9 40 (15.44%) Banking
10 39 (15.06%) Change Management
11 38 (14.67%) Service Delivery
11 38 (14.67%) Project Management
12 37 (14.29%) Microsoft Office
13 36 (13.90%) Agile Software Development
14 34 (13.13%) Security Cleared
14 34 (13.13%) Windows Server
15 31 (11.97%) Analytical Skills
16 28 (10.81%) VMware
16 28 (10.81%) Cisco
17 27 (10.42%) ServiceNow
18 26 (10.04%) Configuration Management
19 25 (9.65%) PRINCE2
19 25 (9.65%) Stakeholder Management
20 24 (9.27%) HP
21 21 (8.11%) Microsoft Certification
21 21 (8.11%) ISO/IEC 20000
22 20 (7.72%) Windows 7
23 19 (7.34%) SC Cleared
23 19 (7.34%) International Banking
23 19 (7.34%) Service Design

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (6.18%) MS Exchange
2 7 (2.70%) SharePoint
3 6 (2.32%) IIS
4 4 (1.54%) Blackberry Enterprise Server
5 3 (1.16%) Confluence
5 3 (1.16%) Exchange Server 2010
6 2 (0.77%) Exchange Server 2013
6 2 (0.77%) Skype for Business
6 2 (0.77%) Tomcat
7 1 (0.39%) Apache
7 1 (0.39%) CMS
7 1 (0.39%) DataSynapse
7 1 (0.39%) Documentum
7 1 (0.39%) Drupal
7 1 (0.39%) Exchange Server 2003
7 1 (0.39%) WebSphere
Applications
1 37 (14.29%) Microsoft Office
2 8 (3.09%) Microsoft Excel
3 4 (1.54%) MS Visio
4 2 (0.77%) Microsoft PowerPoint
5 1 (0.39%) Acrobat
5 1 (0.39%) AutoCAD
5 1 (0.39%) Microsoft Project
5 1 (0.39%) Spreadsheet
Business Applications
1 1 (0.39%) Dynamics CRM
1 1 (0.39%) Oracle EBS
1 1 (0.39%) Remedy ITSM
Cloud Services
1 17 (6.56%) Office 365
2 10 (3.86%) Amazon AWS
3 8 (3.09%) Microsoft Azure
4 6 (2.32%) SaaS
5 4 (1.54%) AWS CloudFormation
6 2 (0.77%) OpenShift
7 1 (0.39%) Cloud Computing
7 1 (0.39%) PaaS
Communications & Networking
1 12 (4.63%) DNS
2 11 (4.25%) Firewall
3 9 (3.47%) DHCP
3 9 (3.47%) SAN
3 9 (3.47%) TCP/IP
4 8 (3.09%) VPN
5 7 (2.70%) VoIP
6 6 (2.32%) Intrusion Detection
6 6 (2.32%) LAN
7 5 (1.93%) Fibre Channel
7 5 (1.93%) Network Security
8 4 (1.54%) WLAN
9 3 (1.16%) Internet
9 3 (1.16%) IP Telephony
9 3 (1.16%) IPv4
9 3 (1.16%) MPLS
9 3 (1.16%) WAN
10 2 (0.77%) Cisco ASA
10 2 (0.77%) Wireless
10 2 (0.77%) Wireshark
Database & Business Intelligence
1 7 (2.70%) SQL Server
2 3 (1.16%) Data Warehouse
3 2 (0.77%) MySQL
4 1 (0.39%) MS Access
4 1 (0.39%) PostgreSQL
4 1 (0.39%) SQL Server 2008
4 1 (0.39%) SQL Server 2012
4 1 (0.39%) SQL Server Analysis Services
4 1 (0.39%) SQL Server Integration Services
4 1 (0.39%) SQL Server Reporting Services
Development Applications
1 8 (3.09%) JIRA
2 5 (1.93%) TestRail
3 4 (1.54%) Git (software)
4 2 (0.77%) Jenkins
4 2 (0.77%) Subversion
5 1 (0.39%) Artifactory
5 1 (0.39%) Maven
5 1 (0.39%) Sonatype Nexus
5 1 (0.39%) Team Foundation Server
General
1 49 (18.92%) Finance
2 40 (15.44%) Banking
3 19 (7.34%) International Banking
4 11 (4.25%) Telecoms
5 9 (3.47%) Retail
6 8 (3.09%) Law
7 7 (2.70%) Advertising
7 7 (2.70%) Investment Banking
7 7 (2.70%) Pharmaceutical
8 5 (1.93%) Legal
9 4 (1.54%) Financial Institution
9 4 (1.54%) German Language
10 3 (1.16%) French Language
11 1 (0.39%) Front Office
11 1 (0.39%) Publishing
Job Titles
1 75 (28.96%) Analyst
2 48 (18.53%) Service Manager
3 43 (16.60%) Service Analyst
4 42 (16.22%) Service Desk Analyst
5 23 (8.88%) ITIL Manager
5 23 (8.88%) ITIL Service Analyst
6 22 (8.49%) ITIL Service Desk Analyst
7 19 (7.34%) Architect
7 19 (7.34%) ITIL Service Manager
8 17 (6.56%) Banking Analyst
9 15 (5.79%) Business Analyst
9 15 (5.79%) Project Manager
10 14 (5.41%) IT Manager
10 14 (5.41%) Service Transition Manager
10 14 (5.41%) Transition Manager
11 13 (5.02%) Consultant
12 12 (4.63%) Delivery Manager
12 12 (4.63%) IT Analyst
12 12 (4.63%) Services Delivery Manager
12 12 (4.63%) Support Engineer
Libraries, Frameworks & Software Standards
1 14 (5.41%) Web Services
2 5 (1.93%) .NET
3 4 (1.54%) HTML
3 4 (1.54%) REST
3 4 (1.54%) SOAP
3 4 (1.54%) Software Packaging
4 3 (1.16%) AngularJS
4 3 (1.16%) CSS
4 3 (1.16%) Twitter Bootstrap
5 2 (0.77%) LDAP
6 1 (0.39%) HTML5
6 1 (0.39%) LAMP
6 1 (0.39%) Node.js
Miscellaneous
1 31 (11.97%) Analytical Skills
2 8 (3.09%) Data Centre
3 7 (2.70%) PMI
4 6 (2.32%) Clustering
4 6 (2.32%) Management Information System
5 5 (1.93%) User Experience
6 4 (1.54%) EMC VNX
7 3 (1.16%) CMDB
7 3 (1.16%) Greenfield Project
7 3 (1.16%) NHS
8 2 (0.77%) Blackberry
8 2 (0.77%) CESG
8 2 (0.77%) Computer Science
8 2 (0.77%) Data Structures
8 2 (0.77%) Public Cloud
9 1 (0.39%) Cyberattack
9 1 (0.39%) HP StoreVirtual
9 1 (0.39%) Mainframe
9 1 (0.39%) Security Operations Centre
9 1 (0.39%) Virtual Team
Operating Systems
1 75 (28.96%) Windows
2 34 (13.13%) Windows Server
3 20 (7.72%) Windows 7
4 15 (5.79%) Windows 10
5 12 (4.63%) Unix
6 11 (4.25%) Windows Server 2003
6 11 (4.25%) Windows Server 2012
7 9 (3.47%) Linux
7 9 (3.47%) Windows Server 2008
8 6 (2.32%) Solaris
8 6 (2.32%) Windows XP
9 4 (1.54%) Windows Vista
10 3 (1.16%) Mac OS X
11 1 (0.39%) Android
11 1 (0.39%) Mac OS
11 1 (0.39%) Windows 8
Processes & Methodologies
1 259 (100.00%) ITIL
2 94 (36.29%) Service Management
3 41 (15.83%) ITSM
4 39 (15.06%) Change Management
5 38 (14.67%) Project Management
5 38 (14.67%) Service Delivery
6 36 (13.90%) Agile Software Development
7 26 (10.04%) Configuration Management
8 25 (9.65%) PRINCE2
8 25 (9.65%) Stakeholder Management
9 19 (7.34%) Service Design
10 18 (6.95%) Incident Management
11 15 (5.79%) Waterfall
12 14 (5.41%) Business Analysis
12 14 (5.41%) Mentoring
13 12 (4.63%) Release Management
13 12 (4.63%) Root Cause Analysis
14 10 (3.86%) Asset Management
14 10 (3.86%) Continuous Improvement
14 10 (3.86%) Migration
Programming Languages
1 13 (5.02%) PowerShell
2 12 (4.63%) SQL
3 8 (3.09%) Python
4 7 (2.70%) Java
5 6 (2.32%) C++
5 6 (2.32%) JavaScript
6 5 (1.93%) C#
7 3 (1.16%) Bash Shell
7 3 (1.16%) Ruby
8 2 (0.77%) Perl
8 2 (0.77%) R
9 1 (0.39%) C
9 1 (0.39%) Groovy
9 1 (0.39%) Korn
9 1 (0.39%) PL/SQL
9 1 (0.39%) Shell Script
9 1 (0.39%) T-SQL
9 1 (0.39%) VBScript
Qualifications
1 34 (13.13%) Security Cleared
2 21 (8.11%) Microsoft Certification
3 19 (7.34%) SC Cleared
4 16 (6.18%) MCSE
5 15 (5.79%) Cisco Certification
6 13 (5.02%) Degree
7 9 (3.47%) DV Cleared
8 8 (3.09%) CCNA
9 7 (2.70%) PMI Certification
10 6 (2.32%) CBAP
10 6 (2.32%) CCNP
10 6 (2.32%) ISEB
11 5 (1.93%) ISTQB
11 5 (1.93%) MCSA
12 3 (1.16%) MCITP
13 1 (0.39%) BPSS Clearance
13 1 (0.39%) CAPM
13 1 (0.39%) ITIL Foundation Certificate
13 1 (0.39%) NCDA
13 1 (0.39%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 46 (17.76%) SLA
2 21 (8.11%) ISO/IEC 20000
3 17 (6.56%) ISO 9001
4 10 (3.86%) ISO/IEC 27001
5 4 (1.54%) QA
6 3 (1.16%) GDPR
6 3 (1.16%) Government Security Classifications
6 3 (1.16%) HMG Security Policy Framework
6 3 (1.16%) PMO
7 1 (0.39%) Disclosure Scotland
System Software
1 71 (27.41%) Active Directory
2 14 (5.41%) VMware Infrastructure
3 10 (3.86%) Hyper-V
4 6 (2.32%) VMware ESXi
5 4 (1.54%) vSphere
5 4 (1.54%) XenApp
6 3 (1.16%) Docker
6 3 (1.16%) Virtual Machines
7 1 (0.39%) Firmware
7 1 (0.39%) NFS
7 1 (0.39%) vCloud
7 1 (0.39%) Virtual Desktop
Systems Management
1 7 (2.70%) AirWatch
2 6 (2.32%) Opscode Chef
3 5 (1.93%) Ansible
3 5 (1.93%) HP ALM
3 5 (1.93%) HP Quality Center
3 5 (1.93%) NetBackup
3 5 (1.93%) Netcool
3 5 (1.93%) OpenView Configuration Management
3 5 (1.93%) SCCM
3 5 (1.93%) SCOM
4 4 (1.54%) EMC NetWorker
5 3 (1.16%) Microsoft Data Protection Manager
5 3 (1.16%) Puppet
5 3 (1.16%) Tivoli
5 3 (1.16%) WSUS
6 2 (0.77%) Single Sign-On
7 1 (0.39%) Backup Exec
7 1 (0.39%) Microsoft Clustering
7 1 (0.39%) Symantec Enterprise Vault
7 1 (0.39%) vMotion
Vendors
1 56 (21.62%) Microsoft
2 28 (10.81%) Cisco
2 28 (10.81%) VMware
3 27 (10.42%) ServiceNow
4 24 (9.27%) HP
5 17 (6.56%) Citrix
6 12 (4.63%) EMC
7 10 (3.86%) Ivanti
8 7 (2.70%) SAP
9 6 (2.32%) Dell
10 5 (1.93%) McAfee
10 5 (1.93%) NetApp
10 5 (1.93%) Oracle
10 5 (1.93%) Remedy
10 5 (1.93%) Salesforce.com
10 5 (1.93%) SolarWinds
11 4 (1.54%) AppDynamics
11 4 (1.54%) IBM
11 4 (1.54%) Splunk
12 3 (1.16%) BMC