Period
to 26 January 2020

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 26 January 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
England > London
6 months to
26 Jan 2020
Same period 2019 Same period 2018
Rank 355 407 398
Rank change year-on-year +52 -9 -2
Contract jobs citing ITIL Certification 149 234 259
As % of all contract IT jobs advertised in London 0.50% 0.53% 0.55%
As % of the Qualifications category 2.80% 3.28% 3.18%
Number of daily rates quoted 101 171 178
London median daily rate £400 £425 £400
Median daily rate % change year-on-year -5.88% +6.25% -5.88%
10th Percentile £135 £135 £167
90th Percentile £575 £575 £550
England median daily rate £400 £400 £383
% change year-on-year - +4.58% -4.38%
Number of hourly rates quoted 4 7 2
London median hourly rate £28.97 £22.93 £19.00
Median hourly rate % change year-on-year +26.32% +20.68% -
10th Percentile £19.29 £21.25 £18.50
90th Percentile £35.00 £86.50 £19.50
England median hourly rate £20.50 £18.00 £17.43
% change year-on-year +13.89% +3.27% -3.17%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Contract vacancies requiring academic qualifications or professional certifications 5,328 7,133 8,143
As % of all contract IT jobs advertised in London 18.04% 16.16% 17.44%
Number of daily rates quoted 3,602 4,550 5,401
London median daily rate £500 £500 £490
Median daily rate % change year-on-year - +2.04% +5.95%
10th Percentile £300 £275 £263
90th Percentile £675 £675 £668
England median daily rate £463 £450 £450
% change year-on-year +2.78% - +5.88%
Number of hourly rates quoted 97 157 188
London median hourly rate £35.00 £28.50 £21.00
Median hourly rate % change year-on-year +22.81% +35.71% -1.25%
10th Percentile £18.62 £12.50 £13.85
90th Percentile £53.00 £53.75 £48.75
England median hourly rate £35.00 £29.00 £24.28
% change year-on-year +20.69% +19.44% -8.38%

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in London.

Contractor daily rate trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ITIL Certification in London over the 6 months to 26 January 2020.

Contractor daily rate histogram for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in London.

Contractor hourly rate trend for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing ITIL Certification in London over the 6 months to 26 January 2020.

Contractor hourly rate histogram for ITIL Certification in London

ITIL Certification
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 26 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +39 28 £450 +24.14% 10
South London +6 10 £410 -21.90% 1
West London +31 4 £395 +39.33% 12
ITIL Certification
England

For the 6 months to 26 January 2020, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL Certification.

1 149 (100.00%) ITIL
2 60 (40.27%) Windows
3 57 (38.26%) Finance
4 47 (31.54%) Office 365
5 45 (30.20%) Microsoft Office
6 42 (28.19%) Active Directory
7 41 (27.52%) Windows 10
8 37 (24.83%) Microsoft
9 36 (24.16%) Windows 7
10 35 (23.49%) ServiceNow
11 32 (21.48%) Service Management
12 27 (18.12%) Security Cleared
13 25 (16.78%) DNS
13 25 (16.78%) DHCP
14 24 (16.11%) MS Exchange
15 23 (15.44%) VPN
15 23 (15.44%) Cisco
16 22 (14.77%) Android
17 21 (14.09%) Exchange Server 2010
17 21 (14.09%) Ivanti
18 20 (13.42%) SC Cleared
19 19 (12.75%) AirWatch
19 19 (12.75%) Smartphone
19 19 (12.75%) SLA
19 19 (12.75%) Citrix
20 18 (12.08%) Law
20 18 (12.08%) iPhone
20 18 (12.08%) Windows Server
21 17 (11.41%) Information Security
21 17 (11.41%) Cisco IOS

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (16.11%) MS Exchange
2 21 (14.09%) Exchange Server 2010
3 16 (10.74%) Blackberry Enterprise Server
4 6 (4.03%) SharePoint
5 5 (3.36%) IIS
6 4 (2.68%) K2 blackpearl
6 4 (2.68%) SharePoint 2013
7 3 (2.01%) Documentum
8 2 (1.34%) Tomcat
8 2 (1.34%) WebSphere
9 1 (0.67%) Apache
9 1 (0.67%) Drupal
9 1 (0.67%) IBM HTTP Server
9 1 (0.67%) WebSphere Application Server
Applications
1 45 (30.20%) Microsoft Office
2 4 (2.68%) Microsoft Excel
3 1 (0.67%) Microsoft PowerPoint
3 1 (0.67%) MS Visio
Business Applications
1 1 (0.67%) Remedy ITSM
1 1 (0.67%) SAP S/4HANA
Cloud Services
1 47 (31.54%) Office 365
2 5 (3.36%) Azure
3 1 (0.67%) AWS
3 1 (0.67%) Datadog
3 1 (0.67%) SaaS
3 1 (0.67%) Yammer
Communications & Networking
1 25 (16.78%) DHCP
1 25 (16.78%) DNS
2 23 (15.44%) VPN
3 17 (11.41%) Cisco IOS
4 16 (10.74%) FTP
5 9 (6.04%) TCP/IP
6 8 (5.37%) SAN
7 7 (4.70%) Firewall
8 6 (4.03%) Wireless
9 5 (3.36%) HTTP
9 5 (3.36%) Network Security
10 4 (2.68%) Cisco Nexus
10 4 (2.68%) IPv4
10 4 (2.68%) SSL
11 3 (2.01%) IPsec
12 2 (1.34%) Intranet
12 2 (1.34%) LAN
12 2 (1.34%) VSAN
12 2 (1.34%) WAN
13 1 (0.67%) Cisco Firepower
Database & Business Intelligence
1 8 (5.37%) SQL Server
2 7 (4.70%) Oracle Database
2 7 (4.70%) Oracle Database 12c
3 1 (0.67%) BusinessObjects
3 1 (0.67%) Crystal Reports
3 1 (0.67%) Data Warehouse
3 1 (0.67%) DB2
3 1 (0.67%) MySQL
3 1 (0.67%) PostgreSQL
3 1 (0.67%) Relational Database
3 1 (0.67%) SQL Server 2008
3 1 (0.67%) SQL Server 2012
Development Applications
1 4 (2.68%) JIRA
2 1 (0.67%) SoapUI
2 1 (0.67%) Subversion
General
1 57 (38.26%) Finance
2 18 (12.08%) Law
3 14 (9.40%) Banking
4 12 (8.05%) Public Sector
5 4 (2.68%) Front Office
6 3 (2.01%) Investment Banking
7 2 (1.34%) Advertising
7 2 (1.34%) Telecoms
8 1 (0.67%) Electronics
8 1 (0.67%) Legal
8 1 (0.67%) Local Government
8 1 (0.67%) Manufacturing
8 1 (0.67%) Marketing
8 1 (0.67%) Pharmaceutical
8 1 (0.67%) Police
8 1 (0.67%) Retail
Job Titles
1 50 (33.56%) Analyst
2 31 (20.81%) Service Analyst
3 29 (19.46%) Service Desk Analyst
4 15 (10.07%) Service Manager
4 15 (10.07%) Support Analyst
5 14 (9.40%) Technical Support
6 11 (7.38%) Desktop Support
7 10 (6.71%) Support Engineer
8 9 (6.04%) Junior
8 9 (6.04%) Junior Analyst
9 7 (4.70%) 1st Line Support
9 7 (4.70%) DBA
9 7 (4.70%) Desktop Engineer
9 7 (4.70%) IT Analyst
9 7 (4.70%) Oracle DBA
9 7 (4.70%) Relationships Manager
9 7 (4.70%) Support Officer
9 7 (4.70%) Technical Support Officer
10 6 (4.03%) IT Support
10 6 (4.03%) Senior DBA
Libraries, Frameworks & Software Standards
1 2 (1.34%) LDAP
1 2 (1.34%) REST
1 2 (1.34%) Web Services
2 1 (0.67%) IBM Integration Bus
2 1 (0.67%) LAMP
2 1 (0.67%) Middleware
2 1 (0.67%) SAP PI
2 1 (0.67%) SAPUI5
2 1 (0.67%) SOAP
Miscellaneous
1 19 (12.75%) Smartphone
2 18 (12.08%) iPhone
3 16 (10.74%) Blackberry
4 13 (8.72%) Self-Motivation
5 10 (6.71%) Data Centre
6 9 (6.04%) Analytical Skills
6 9 (6.04%) Management Information System
7 5 (3.36%) Foreign Exchange (FX)
8 4 (2.68%) HP StoreVirtual
9 3 (2.01%) BYOD
10 2 (1.34%) CMDB
10 2 (1.34%) iPad
10 2 (1.34%) PKI
10 2 (1.34%) User Experience
10 2 (1.34%) Video Conferencing
10 2 (1.34%) Wiki
11 1 (0.67%) Equities
11 1 (0.67%) Field-Programmable Gate Array
11 1 (0.67%) Fixed Income
11 1 (0.67%) Social Media
Operating Systems
1 60 (40.27%) Windows
2 41 (27.52%) Windows 10
3 36 (24.16%) Windows 7
4 22 (14.77%) Android
5 18 (12.08%) Windows Server
6 12 (8.05%) Windows Server 2008
6 12 (8.05%) Windows Server 2012
7 6 (4.03%) Mac OS X
8 4 (2.68%) Apple iOS
9 3 (2.01%) Linux
9 3 (2.01%) Windows Vista
10 2 (1.34%) Windows Server 2003
Processes & Methodologies
1 149 (100.00%) ITIL
2 32 (21.48%) Service Management
3 17 (11.41%) Information Security
4 15 (10.07%) Change Management
4 15 (10.07%) Project Management
5 14 (9.40%) Service Delivery
6 13 (8.72%) Agile Software Development
6 13 (8.72%) Information Security Management
6 13 (8.72%) Security Management
6 13 (8.72%) Stakeholder Management
6 13 (8.72%) Supplier Management
7 10 (6.71%) ISMS
7 10 (6.71%) Migration
7 10 (6.71%) Root Cause Analysis
8 9 (6.04%) Incident Management
8 9 (6.04%) ITSM
8 9 (6.04%) Problem Management
9 8 (5.37%) Performance Tuning
9 8 (5.37%) Project Delivery
10 7 (4.70%) Stakeholder and Relationship Management
Programming Languages
1 11 (7.38%) PowerShell
2 9 (6.04%) Perl
3 4 (2.68%) SQL
4 2 (1.34%) Bash Shell
4 2 (1.34%) C
5 1 (0.67%) ABAP
5 1 (0.67%) R
5 1 (0.67%) RPG
5 1 (0.67%) Shell Script
5 1 (0.67%) VBScript
Qualifications
1 27 (18.12%) Security Cleared
2 20 (13.42%) SC Cleared
3 12 (8.05%) DV Cleared
4 10 (6.71%) MCP
5 9 (6.04%) CISSP
6 8 (5.37%) Degree
7 7 (4.70%) OCA
7 7 (4.70%) OCP
7 7 (4.70%) Oracle Certification
8 6 (4.03%) Microsoft Certification
9 4 (2.68%) Cisco Certification
9 4 (2.68%) CISM
9 4 (2.68%) CTC Cleared
10 3 (2.01%) CCNP
10 3 (2.01%) MCSA
11 2 (1.34%) A+ Certification
11 2 (1.34%) PRINCE2 Practitioner
11 2 (1.34%) VCP6
11 2 (1.34%) VMware Certified Professional (VCP)
12 1 (0.67%) IIBA
Quality Assurance & Compliance
1 19 (12.75%) SLA
2 8 (5.37%) Government Security Classifications
3 4 (2.68%) ISO/IEC 27001
3 4 (2.68%) NCSC
4 3 (2.01%) HMG Security Policy Framework
4 3 (2.01%) PCI DSS
5 2 (1.34%) GDPR
6 1 (0.67%) GxP
6 1 (0.67%) ISO/IEC 20000
6 1 (0.67%) PMO
6 1 (0.67%) PSD2
6 1 (0.67%) Sarbanes-Oxley
System Software
1 42 (28.19%) Active Directory
2 8 (5.37%) VMware Infrastructure
3 7 (4.70%) Oracle RAC
4 5 (3.36%) Hyper-V
4 5 (3.36%) Virtual Machines
5 2 (1.34%) DFS Replication
5 2 (1.34%) Virtual Desktop
5 2 (1.34%) vSphere
6 1 (0.67%) VMware Workstation
6 1 (0.67%) XenApp
Systems Management
1 19 (12.75%) AirWatch
2 7 (4.70%) Data Guard
2 7 (4.70%) Oracle RMAN
3 6 (4.03%) SCCM
4 5 (3.36%) Microsoft Data Protection Manager
5 2 (1.34%) Norton AntiVirus
5 2 (1.34%) SCOM
5 2 (1.34%) vCenter Server
5 2 (1.34%) WSUS
6 1 (0.67%) Ansible
6 1 (0.67%) Cisco LMS
6 1 (0.67%) Control-M
6 1 (0.67%) Microsoft Intune
6 1 (0.67%) Nagios
6 1 (0.67%) NetBackup
6 1 (0.67%) OpenView
6 1 (0.67%) Puppet
Vendors
1 37 (24.83%) Microsoft
2 35 (23.49%) ServiceNow
3 23 (15.44%) Cisco
4 21 (14.09%) Ivanti
5 19 (12.75%) Citrix
6 11 (7.38%) Bloomberg
6 11 (7.38%) Reuters
7 8 (5.37%) Sony
7 8 (5.37%) VMware
8 7 (4.70%) Oracle
8 7 (4.70%) Sybase
9 6 (4.03%) SAP
10 5 (3.36%) HP
11 4 (2.68%) Apple
11 4 (2.68%) Remedy
11 4 (2.68%) Wallstreet Suite
12 3 (2.01%) Aruba
12 3 (2.01%) F5
12 3 (2.01%) FactSet
12 3 (2.01%) Lumension