Period
to 18 December 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 18 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
England > London
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 404 394 381
Rank change year-on-year -10 -13 -28
Contract jobs citing ITIL Certification 231 275 238
As % of all contract IT jobs advertised in London 0.49% 0.58% 0.54%
As % of the Qualifications category 3.05% 3.39% 3.10%
Number of daily rates quoted 156 188 163
London median daily rate £425 £400 £450
Median daily rate % change year-on-year +6.25% -11.11% +12.50%
10th Percentile £138 £175 £183
90th Percentile £575 £550 £575
England median daily rate £413 £400 £400
% change year-on-year +3.13% - +3.23%
Number of hourly rates quoted 11 3 11
London median hourly rate £24.00 £19.00 £19.00
Median hourly rate % change year-on-year +26.32% - -13.64%
10th Percentile £21.25 £18.50 £15.75
90th Percentile £57.50 £19.50 £25.00
England median hourly rate £22.50 £17.43 £18.25
% change year-on-year +29.09% -4.49% +4.29%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Contract vacancies requiring academic qualifications or professional certifications 7,564 8,109 7,674
As % of all contract IT jobs advertised in London 16.18% 17.06% 17.38%
Number of daily rates quoted 4,864 5,406 4,956
London median daily rate £500 £480 £463
Median daily rate % change year-on-year +4.17% +3.67% +2.89%
10th Percentile £275 £263 £273
90th Percentile £675 £650 £638
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.25%
Number of hourly rates quoted 189 174 120
London median hourly rate £24.00 £21.70 £19.56
Median hourly rate % change year-on-year +10.60% +10.95% -3.42%
10th Percentile £13.00 £13.50 £11.36
90th Percentile £54.95 £48.75 £48.84
England median hourly rate £26.50 £25.00 £25.50
% change year-on-year +6.00% -1.96% +9.09%

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in London.

Contractor daily rate trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ITIL Certification in London over the 6 months to 18 December 2018.

Contractor daily rate histogram for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in London.

Contractor hourly rate trend for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing ITIL Certification in London over the 6 months to 18 December 2018.

Contractor hourly rate histogram for ITIL Certification in London

ITIL Certification
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 18 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -13 53 £425 +10.03% 12
South London -6 30 £538 +10.26% 10
West London +12 13 £308 -15.17% 7
East London -34 2 £475 +18.75% 5
ITIL Certification
England

For the 6 months to 18 December 2018, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL Certification.

1 231 (100.00%) ITIL
2 84 (36.36%) Finance
3 78 (33.77%) Windows
4 70 (30.30%) Service Management
5 58 (25.11%) Microsoft
6 46 (19.91%) Microsoft Office
7 44 (19.05%) Office 365
8 41 (17.75%) ServiceNow
9 37 (16.02%) Change Management
10 36 (15.58%) ITSM
10 36 (15.58%) Banking
10 36 (15.58%) Windows 10
11 33 (14.29%) Service Delivery
11 33 (14.29%) Active Directory
11 33 (14.29%) Windows 7
12 27 (11.69%) Stakeholder Management
12 27 (11.69%) Agile Software Development
13 26 (11.26%) Project Management
14 24 (10.39%) PRINCE2
15 23 (9.96%) Analytical Skills
16 22 (9.52%) Self-Motivation
16 22 (9.52%) SharePoint
16 22 (9.52%) Degree
17 20 (8.66%) SLA
18 19 (8.23%) Disaster Recovery
18 19 (8.23%) Problem-Solving
18 19 (8.23%) Data Centre
19 18 (7.79%) VMware
19 18 (7.79%) Citrix
19 18 (7.79%) VMware Infrastructure

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (9.52%) SharePoint
2 11 (4.76%) IIS
2 11 (4.76%) MS Exchange
3 6 (2.60%) CMS
4 4 (1.73%) Confluence
4 4 (1.73%) Skype for Business
5 3 (1.30%) Tomcat
6 2 (0.87%) Blackberry Enterprise Server
6 2 (0.87%) Drupal
6 2 (0.87%) SharePoint 2010
6 2 (0.87%) SharePoint 2013
7 1 (0.43%) Apache
7 1 (0.43%) SAS
7 1 (0.43%) WebSphere
Applications
1 46 (19.91%) Microsoft Office
2 9 (3.90%) MS Visio
3 5 (2.16%) Microsoft PowerPoint
4 4 (1.73%) Microsoft Excel
5 3 (1.30%) Microsoft Project
6 1 (0.43%) AutoCAD
6 1 (0.43%) Spreadsheet
Business Applications
1 2 (0.87%) Oracle Retail
1 2 (0.87%) Remedy ITSM
2 1 (0.43%) Dynamics AX
2 1 (0.43%) Dynamics NAV
2 1 (0.43%) Infor M3
2 1 (0.43%) Unit4 Business World
Cloud Services
1 44 (19.05%) Office 365
2 12 (5.19%) Microsoft Azure
3 9 (3.90%) Amazon AWS
4 5 (2.16%) OneDrive
5 3 (1.30%) Amazon CloudWatch
5 3 (1.30%) Virtual Private Cloud
6 2 (0.87%) IaaS
6 2 (0.87%) PaaS
7 1 (0.43%) Azure Data Factory
7 1 (0.43%) Azure Machine Learning
7 1 (0.43%) Data Lake Analytics
7 1 (0.43%) Datadog
7 1 (0.43%) G Suite
7 1 (0.43%) SaaS
Communications & Networking
1 10 (4.33%) Firewall
1 10 (4.33%) LAN
2 7 (3.03%) WAN
3 6 (2.60%) TCP/IP
4 5 (2.16%) DMZ
4 5 (2.16%) DNS
4 5 (2.16%) IP Telephony
4 5 (2.16%) Wireless
5 4 (1.73%) F5 BIG-IP GTM
5 4 (1.73%) F5 BIG-IP LTM
5 4 (1.73%) Skype
5 4 (1.73%) VPN
6 3 (1.30%) Cisco Nexus
6 3 (1.30%) Network Security
7 2 (0.87%) Cisco ASA
7 2 (0.87%) DHCP
7 2 (0.87%) ISDN
7 2 (0.87%) MPLS
7 2 (0.87%) NetScaler
7 2 (0.87%) WLAN
Database & Business Intelligence
1 15 (6.49%) SQL Server
2 6 (2.60%) SQL Server 2012
3 4 (1.73%) SQL Server Analysis Services
3 4 (1.73%) SQL Server Integration Services
3 4 (1.73%) SQL Server Reporting Services
4 3 (1.30%) Data Lake
4 3 (1.30%) Microsoft Analysis Services
4 3 (1.30%) MySQL
4 3 (1.30%) Power BI
5 2 (0.87%) BusinessObjects
5 2 (0.87%) Data Mart
5 2 (0.87%) Data Warehouse
5 2 (0.87%) PostgreSQL
5 2 (0.87%) SQL Server 2008
5 2 (0.87%) SQL Server 2016
6 1 (0.43%) BusinessObjects Web Intelligence
6 1 (0.43%) EDMS
6 1 (0.43%) Oracle BI EE
6 1 (0.43%) Oracle Database 11g
6 1 (0.43%) SAP BW
Development Applications
1 10 (4.33%) JIRA
2 4 (1.73%) Jenkins
3 3 (1.30%) Bitbucket
3 3 (1.30%) Hudson
4 1 (0.43%) Cucumber
4 1 (0.43%) Maven
4 1 (0.43%) TestRail
4 1 (0.43%) Toad
4 1 (0.43%) Visual Studio Team System
General
1 84 (36.36%) Finance
2 36 (15.58%) Banking
3 12 (5.19%) Front Office
3 12 (5.19%) Telecoms
4 9 (3.90%) Legal
5 8 (3.46%) Private Banking
5 8 (3.46%) Retail Banking
6 7 (3.03%) Retail
7 4 (1.73%) Law
8 3 (1.30%) Marketing
9 2 (0.87%) Financial Institution
9 2 (0.87%) Investment Banking
9 2 (0.87%) Manufacturing
9 2 (0.87%) Pharmaceutical
9 2 (0.87%) Publishing
10 1 (0.43%) Advertising
10 1 (0.43%) Billing
10 1 (0.43%) Digital Economy
10 1 (0.43%) Electronics
Job Titles
1 60 (25.97%) Analyst
2 31 (13.42%) Service Manager
3 29 (12.55%) Support Analyst
4 27 (11.69%) Service Analyst
5 25 (10.82%) Service Desk Analyst
6 18 (7.79%) IT Support
6 18 (7.79%) ITIL Manager
6 18 (7.79%) Junior
7 17 (7.36%) IT Manager
8 14 (6.06%) IT Analyst
9 13 (5.63%) Service Desk Support
9 13 (5.63%) Service Desk Support Analyst
10 12 (5.19%) 1st Line Service Desk Analyst
10 12 (5.19%) 1st Line Support
10 12 (5.19%) 1st Line Support Analyst
10 12 (5.19%) ITIL Service Manager
11 11 (4.76%) Desktop Support
11 11 (4.76%) Developer
11 11 (4.76%) IT Services Manager
11 11 (4.76%) Junior Analyst
Libraries, Frameworks & Software Standards
1 13 (5.63%) REST
2 9 (3.90%) HTML
3 8 (3.46%) Web Services
3 8 (3.46%) XML
4 7 (3.03%) CSS
5 6 (2.60%) Ajax
5 6 (2.60%) Middleware
5 6 (2.60%) XHTML
6 3 (1.30%) SAML
7 2 (0.87%) LAMP
7 2 (0.87%) LDAP
7 2 (0.87%) MDX
7 2 (0.87%) OAuth
7 2 (0.87%) SOAP
7 2 (0.87%) XMPP
8 1 (0.43%) .NET
8 1 (0.43%) ebXML
8 1 (0.43%) JSON
8 1 (0.43%) JSP
8 1 (0.43%) XSLT
Miscellaneous
1 23 (9.96%) Analytical Skills
2 22 (9.52%) Self-Motivation
3 19 (8.23%) Data Centre
4 10 (4.33%) CMDB
5 6 (2.60%) User Experience
6 5 (2.16%) iPhone
6 5 (2.16%) Management Information System
6 5 (2.16%) Mobile App
7 4 (1.73%) Greenfield Project
7 4 (1.73%) Mainframe
7 4 (1.73%) NHS
8 3 (1.30%) Blackberry
8 3 (1.30%) Virtual Team
9 2 (0.87%) Cyberthreat
9 2 (0.87%) Replication
9 2 (0.87%) Wiki
10 1 (0.43%) Fintech
10 1 (0.43%) IVR
10 1 (0.43%) PMI
10 1 (0.43%) Smartphone
Operating Systems
1 78 (33.77%) Windows
2 36 (15.58%) Windows 10
3 33 (14.29%) Windows 7
4 14 (6.06%) Windows Server 2008
5 11 (4.76%) Windows Server
6 7 (3.03%) Linux
7 6 (2.60%) Windows 8
7 6 (2.60%) Windows Server 2012
8 5 (2.16%) Mac OS
8 5 (2.16%) Unix
9 3 (1.30%) Android
10 2 (0.87%) Apple iOS
10 2 (0.87%) Red Hat Enterprise Linux
11 1 (0.43%) Data ONTAP
11 1 (0.43%) SUSE
Processes & Methodologies
1 231 (100.00%) ITIL
2 70 (30.30%) Service Management
3 37 (16.02%) Change Management
4 36 (15.58%) ITSM
5 33 (14.29%) Service Delivery
6 27 (11.69%) Agile Software Development
6 27 (11.69%) Stakeholder Management
7 26 (11.26%) Project Management
8 24 (10.39%) PRINCE2
9 19 (8.23%) Disaster Recovery
9 19 (8.23%) Problem-Solving
10 17 (7.36%) Incident Management
10 17 (7.36%) Root Cause Analysis
11 16 (6.93%) Configuration Management
12 14 (6.06%) Asset Management
13 13 (5.63%) Problem Management
14 12 (5.19%) Migration
14 12 (5.19%) Proactive Monitoring
15 11 (4.76%) Coaching
15 11 (4.76%) Infrastructure Engineering
Programming Languages
1 16 (6.93%) SQL
2 9 (3.90%) JavaScript
2 9 (3.90%) PowerShell
3 7 (3.03%) C
3 7 (3.03%) Java
4 6 (2.60%) Perl
5 5 (2.16%) Python
6 3 (1.30%) Bash Shell
7 2 (0.87%) T-SQL
7 2 (0.87%) VBScript
8 1 (0.43%) ABAP
8 1 (0.43%) AWK
8 1 (0.43%) C#
8 1 (0.43%) C++
8 1 (0.43%) R
8 1 (0.43%) sed
8 1 (0.43%) U-SQL
8 1 (0.43%) VB
Qualifications
1 22 (9.52%) Degree
2 15 (6.49%) Microsoft Certification
3 12 (5.19%) Security Cleared
4 10 (4.33%) MCSE
4 10 (4.33%) SC Cleared
5 7 (3.03%) Cisco Certification
6 6 (2.60%) Computer Science Degree
6 6 (2.60%) MCP
7 5 (2.16%) CCNA
7 5 (2.16%) ISEB
8 4 (1.73%) AWS Certification
8 4 (1.73%) PMI Certification
8 4 (1.73%) PRINCE2 Certification
9 3 (1.30%) PMP
10 2 (0.87%) CCNP
10 2 (0.87%) DV Cleared
10 2 (0.87%) MCSD
10 2 (0.87%) MCTS
10 2 (0.87%) Postgraduate
10 2 (0.87%) TOGAF Certification
Quality Assurance & Compliance
1 20 (8.66%) SLA
2 6 (2.60%) Data Quality
2 6 (2.60%) GDPR
3 5 (2.16%) QA
4 2 (0.87%) ISO/IEC 27001
4 2 (0.87%) PMO
4 2 (0.87%) Sarbanes-Oxley
5 1 (0.43%) COBIT
5 1 (0.43%) Cyber Essentials
5 1 (0.43%) HL7
5 1 (0.43%) PMBOK
System Software
1 33 (14.29%) Active Directory
2 18 (7.79%) VMware Infrastructure
3 4 (1.73%) ProxySG
3 4 (1.73%) XenApp
4 3 (1.30%) Virtual Desktop
5 2 (0.87%) BitLocker
5 2 (0.87%) VMware ESXi
5 2 (0.87%) XenDesktop
6 1 (0.43%) Docker
6 1 (0.43%) Hyper-V
6 1 (0.43%) NFS
6 1 (0.43%) Oracle RAC
6 1 (0.43%) Virtual Servers
6 1 (0.43%) vSphere
6 1 (0.43%) XenServer
Systems Management
1 9 (3.90%) AirWatch
2 7 (3.03%) SCCM
3 4 (1.73%) SCOM
4 3 (1.30%) Single Sign-On
4 3 (1.30%) Terraform
4 3 (1.30%) vCenter Server
5 2 (0.87%) CA Single Sign-On
5 2 (0.87%) Cisco CUCM
5 2 (0.87%) Cisco UCCX
5 2 (0.87%) MAILsweeper
5 2 (0.87%) Microsoft Intune
6 1 (0.43%) EMC VPLEX
6 1 (0.43%) HP ALM
6 1 (0.43%) HP Quality Center
6 1 (0.43%) ITRS Geneos
6 1 (0.43%) Kibana
6 1 (0.43%) SCVMM
6 1 (0.43%) Simpana
6 1 (0.43%) SnapMirror
6 1 (0.43%) vMotion
Vendors
1 58 (25.11%) Microsoft
2 41 (17.75%) ServiceNow
3 18 (7.79%) Citrix
3 18 (7.79%) VMware
4 14 (6.06%) Bloomberg
4 14 (6.06%) Reuters
5 13 (5.63%) Cisco
6 9 (3.90%) Ivanti
7 8 (3.46%) Apple
8 7 (3.03%) HP
9 6 (2.60%) Remedy
9 6 (2.60%) Snow
9 6 (2.60%) SolarWinds
10 5 (2.16%) Blue Coat
10 5 (2.16%) CheckPoint
10 5 (2.16%) SAP
10 5 (2.16%) Splunk
11 4 (1.73%) CA
11 4 (1.73%) F5
11 4 (1.73%) Oracle