Period
to 18 October 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 18 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
England > London
6 months to
18 Oct 2018
Same period 2017 Same period 2016
Rank 380 365 350
Rank change year-on-year -15 -15 -19
Contract jobs citing ITIL Certification 265 267 287
As % of all contract IT jobs advertised in London 0.57% 0.59% 0.64%
As % of the Qualifications category 3.59% 3.57% 3.68%
Number of daily rates quoted 181 182 202
London median daily rate £450 £425 £450
Median daily rate % change year-on-year +5.88% -5.56% +16.88%
10th Percentile £132 £199 £213
90th Percentile £575 £575 £611
England median daily rate £425 £413 £400
% change year-on-year +3.03% +3.13% +6.67%
Number of hourly rates quoted 11 3 9
London median hourly rate £24.00 £19.00 £18.00
Median hourly rate % change year-on-year +26.32% +5.56% -18.18%
10th Percentile £21.25 £18.50 £15.75
90th Percentile £25.00 £19.50 £19.50
England median hourly rate £16.50 £17.43 £18.00
% change year-on-year -5.34% -3.17% -13.25%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Contract vacancies requiring academic qualifications or professional certifications 7,382 7,472 7,798
As % of all contract IT jobs advertised in London 16.00% 16.60% 17.43%
Number of daily rates quoted 4,800 4,950 5,074
London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% +2.86%
10th Percentile £275 £275 £263
90th Percentile £675 £650 £638
England median daily rate £450 £425 £418
% change year-on-year +5.88% +1.80% +4.38%
Number of hourly rates quoted 176 160 102
London median hourly rate £22.38 £18.70 £19.02
Median hourly rate % change year-on-year +19.68% -1.66% -8.36%
10th Percentile £13.50 £13.31 £13.55
90th Percentile £51.25 £47.83 £49.92
England median hourly rate £25.00 £26.50 £25.31
% change year-on-year -5.66% +4.70% +12.49%

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in London.

Contractor daily rate trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ITIL Certification in London over the 6 months to 18 October 2018.

Contractor daily rate histogram for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in London.

Contractor hourly rate trend for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing ITIL Certification in London over the 6 months to 18 October 2018.

Contractor hourly rate histogram for ITIL Certification in London

ITIL Certification
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 18 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -34 47 £435 +11.18% 13
South London -20 25 £538 +2.38% 3
West London 0 22 £300 -26.15% 6
East London -15 14 £438 -27.08%
ITIL Certification
England

For the 6 months to 18 October 2018, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL Certification.

1 265 (100.00%) ITIL
2 97 (36.60%) Finance
3 89 (33.58%) Windows
4 73 (27.55%) Service Management
5 67 (25.28%) Microsoft
6 52 (19.62%) ServiceNow
7 49 (18.49%) Banking
8 48 (18.11%) Microsoft Office
9 42 (15.85%) Active Directory
10 40 (15.09%) Windows 10
11 39 (14.72%) Windows 7
12 38 (14.34%) Agile Software Development
12 38 (14.34%) ITSM
13 36 (13.58%) Office 365
14 35 (13.21%) Service Delivery
15 34 (12.83%) PRINCE2
16 28 (10.57%) Change Management
16 28 (10.57%) Cisco
16 28 (10.57%) Configuration Management
17 27 (10.19%) Cisco Certification
17 27 (10.19%) SLA
18 26 (9.81%) Stakeholder Management
19 25 (9.43%) Root Cause Analysis
19 25 (9.43%) Incident Management
19 25 (9.43%) JIRA
20 24 (9.06%) CCNA
20 24 (9.06%) Data Centre
21 23 (8.68%) Self-Motivation
22 22 (8.30%) VMware
22 22 (8.30%) Degree

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (6.79%) SharePoint
2 16 (6.04%) MS Exchange
3 15 (5.66%) IIS
4 6 (2.26%) CMS
5 5 (1.89%) Skype for Business
6 4 (1.51%) Tomcat
7 3 (1.13%) Blackberry Enterprise Server
7 3 (1.13%) Drupal
8 2 (0.75%) Exchange Server 2010
8 2 (0.75%) SharePoint 2010
8 2 (0.75%) SharePoint 2013
9 1 (0.38%) Apache
9 1 (0.38%) Confluence
9 1 (0.38%) Exchange Server 2003
9 1 (0.38%) Exchange Server 2013
9 1 (0.38%) SAS
9 1 (0.38%) WebSphere
Applications
1 48 (18.11%) Microsoft Office
2 4 (1.51%) Microsoft Excel
2 4 (1.51%) MS Visio
3 3 (1.13%) Microsoft PowerPoint
3 3 (1.13%) Microsoft Project
4 2 (0.75%) Spreadsheet
5 1 (0.38%) AutoCAD
Business Applications
1 5 (1.89%) Remedy ITSM
2 2 (0.75%) Oracle Retail
3 1 (0.38%) Dynamics NAV
3 1 (0.38%) Infor M3
3 1 (0.38%) Unit4 Business World
Cloud Services
1 36 (13.58%) Office 365
2 12 (4.53%) Microsoft Azure
3 9 (3.40%) Amazon AWS
4 5 (1.89%) OneDrive
5 3 (1.13%) Cloud Computing
6 2 (0.75%) IaaS
6 2 (0.75%) PaaS
7 1 (0.38%) AWS CloudFormation
7 1 (0.38%) Azure Data Factory
7 1 (0.38%) Azure Machine Learning
7 1 (0.38%) Data Lake Analytics
7 1 (0.38%) G Suite
7 1 (0.38%) SaaS
Communications & Networking
1 18 (6.79%) LAN
2 16 (6.04%) Firewall
3 9 (3.40%) WAN
4 6 (2.26%) IP Telephony
4 6 (2.26%) VPN
4 6 (2.26%) Wireless
5 5 (1.89%) TCP/IP
6 4 (1.51%) Cisco Nexus
6 4 (1.51%) DMZ
6 4 (1.51%) DNS
6 4 (1.51%) F5 BIG-IP GTM
6 4 (1.51%) F5 BIG-IP LTM
6 4 (1.51%) Network Security
6 4 (1.51%) Skype
7 3 (1.13%) Internet
7 3 (1.13%) ISDN
7 3 (1.13%) MPLS
7 3 (1.13%) NetScaler
7 3 (1.13%) WebEx
8 2 (0.75%) WLAN
Database & Business Intelligence
1 16 (6.04%) SQL Server
2 5 (1.89%) SQL Server 2012
3 4 (1.51%) MySQL
3 4 (1.51%) Relational Database
4 3 (1.13%) Microsoft Analysis Services
4 3 (1.13%) PostgreSQL
4 3 (1.13%) SQL Server 2008
5 2 (0.75%) BusinessObjects
5 2 (0.75%) SQL Server Analysis Services
5 2 (0.75%) SQL Server Integration Services
5 2 (0.75%) SQL Server Reporting Services
6 1 (0.38%) BusinessObjects Web Intelligence
6 1 (0.38%) Crystal Reports
6 1 (0.38%) EDMS
6 1 (0.38%) GIS
6 1 (0.38%) Oracle BI EE
6 1 (0.38%) Oracle Database
6 1 (0.38%) Oracle Database 11g
6 1 (0.38%) Oracle Database 12c
6 1 (0.38%) SAP BW
Development Applications
1 25 (9.43%) JIRA
2 2 (0.75%) TestRail
3 1 (0.38%) Cucumber
3 1 (0.38%) Jenkins
3 1 (0.38%) LoadRunner
3 1 (0.38%) Maven
3 1 (0.38%) Toad
3 1 (0.38%) Visual Studio Team System
General
1 97 (36.60%) Finance
2 49 (18.49%) Banking
3 11 (4.15%) Front Office
4 10 (3.77%) Legal
4 10 (3.77%) Retail Banking
5 8 (3.02%) Private Banking
6 7 (2.64%) Investment Banking
7 5 (1.89%) Retail
8 4 (1.51%) Advertising
9 3 (1.13%) Financial Institution
9 3 (1.13%) Marketing
10 2 (0.75%) Law
10 2 (0.75%) Telecoms
11 1 (0.38%) Billing
11 1 (0.38%) Digital Economy
11 1 (0.38%) Manufacturing
11 1 (0.38%) Pharmaceutical
11 1 (0.38%) Publishing
Job Titles
1 60 (22.64%) Analyst
2 37 (13.96%) Service Manager
3 33 (12.45%) Support Analyst
4 26 (9.81%) Service Analyst
5 23 (8.68%) Developer
6 21 (7.92%) Architect
7 20 (7.55%) Service Desk Analyst
8 17 (6.42%) ITIL Manager
8 17 (6.42%) ServiceNow Developer
9 16 (6.04%) Incident Manager
9 16 (6.04%) IT Support
10 13 (4.91%) 2nd Line Support
10 13 (4.91%) IT Manager
10 13 (4.91%) Service Desk Support
10 13 (4.91%) Service Desk Support Analyst
11 12 (4.53%) 1st Line Service Desk Analyst
11 12 (4.53%) 1st Line Support
11 12 (4.53%) Junior
11 12 (4.53%) Solutions Architect
11 12 (4.53%) Support Engineer
Libraries, Frameworks & Software Standards
1 20 (7.55%) HTML
2 18 (6.79%) XML
3 17 (6.42%) CSS
3 17 (6.42%) REST
4 16 (6.04%) Ajax
4 16 (6.04%) XHTML
5 12 (4.53%) Web Services
6 11 (4.15%) Middleware
7 6 (2.26%) SAML
8 3 (1.13%) LAMP
8 3 (1.13%) LDAP
8 3 (1.13%) XMPP
9 2 (0.75%) HTML5
9 2 (0.75%) OAuth
9 2 (0.75%) SOAP
10 1 (0.38%) .NET
10 1 (0.38%) ebXML
10 1 (0.38%) JSP
10 1 (0.38%) Node.js
10 1 (0.38%) XSLT
Miscellaneous
1 24 (9.06%) Data Centre
2 23 (8.68%) Self-Motivation
3 19 (7.17%) Analytical Skills
3 19 (7.17%) CMDB
4 9 (3.40%) Computer Science
4 9 (3.40%) Driving Licence
5 8 (3.02%) NHS
6 7 (2.64%) iPhone
7 6 (2.26%) Mobile App
8 4 (1.51%) Greenfield Project
8 4 (1.51%) User Experience
9 3 (1.13%) Blackberry
9 3 (1.13%) Management Information System
9 3 (1.13%) Virtual Team
10 2 (0.75%) Cyberthreat
10 2 (0.75%) iPad
10 2 (0.75%) Mainframe
10 2 (0.75%) Replication
11 1 (0.38%) EMC VNX
11 1 (0.38%) Public Cloud
Operating Systems
1 89 (33.58%) Windows
2 40 (15.09%) Windows 10
3 39 (14.72%) Windows 7
4 20 (7.55%) Windows Server 2008
5 17 (6.42%) Windows Server
6 13 (4.91%) Linux
7 12 (4.53%) Windows Server 2012
8 10 (3.77%) Mac OS
9 6 (2.26%) Unix
10 4 (1.51%) Windows 8
11 2 (0.75%) Android
11 2 (0.75%) Red Hat Enterprise Linux
11 2 (0.75%) SUSE
12 1 (0.38%) Apple iOS
12 1 (0.38%) Data ONTAP
12 1 (0.38%) Mac OS X
12 1 (0.38%) Windows Vista
12 1 (0.38%) Windows XP
Processes & Methodologies
1 265 (100.00%) ITIL
2 73 (27.55%) Service Management
3 38 (14.34%) Agile Software Development
3 38 (14.34%) ITSM
4 35 (13.21%) Service Delivery
5 34 (12.83%) PRINCE2
6 28 (10.57%) Change Management
6 28 (10.57%) Configuration Management
7 26 (9.81%) Stakeholder Management
8 25 (9.43%) Incident Management
8 25 (9.43%) Root Cause Analysis
9 21 (7.92%) Asset Management
9 21 (7.92%) Project Management
10 19 (7.17%) Disaster Recovery
11 17 (6.42%) Technical Architecture
12 14 (5.28%) Problem-Solving
12 14 (5.28%) SDLC
13 13 (4.91%) Migration
13 13 (4.91%) Proactive Monitoring
13 13 (4.91%) Problem Management
Programming Languages
1 17 (6.42%) PowerShell
1 17 (6.42%) SQL
2 16 (6.04%) JavaScript
3 9 (3.40%) C
4 4 (1.51%) Bash Shell
4 4 (1.51%) Java
4 4 (1.51%) Perl
5 3 (1.13%) VBScript
6 2 (0.75%) C++
6 2 (0.75%) Python
7 1 (0.38%) ABAP
7 1 (0.38%) AWK
7 1 (0.38%) C#
7 1 (0.38%) PL/SQL
7 1 (0.38%) R
7 1 (0.38%) sed
7 1 (0.38%) Shell Script
7 1 (0.38%) U-SQL
7 1 (0.38%) VB
Qualifications
1 27 (10.19%) Cisco Certification
2 24 (9.06%) CCNA
3 22 (8.30%) Degree
4 21 (7.92%) Security Cleared
5 19 (7.17%) SC Cleared
6 18 (6.79%) MCSE
6 18 (6.79%) Microsoft Certification
7 14 (5.28%) CCNP
8 12 (4.53%) MCP
8 12 (4.53%) PRINCE2 Practitioner
9 7 (2.64%) Computer Science Degree
9 7 (2.64%) PRINCE2 Certification
10 4 (1.51%) DV Cleared
10 4 (1.51%) ISEB
11 2 (0.75%) ISTQB
11 2 (0.75%) MCSD
11 2 (0.75%) MCTS
11 2 (0.75%) PMI Certification
11 2 (0.75%) PMP
11 2 (0.75%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 27 (10.19%) SLA
2 12 (4.53%) Data Quality
3 6 (2.26%) GDPR
4 5 (1.89%) QA
5 2 (0.75%) PSD2
6 1 (0.38%) Cyber Essentials
6 1 (0.38%) HL7
6 1 (0.38%) ISO 22301
6 1 (0.38%) ISO/IEC 27001
6 1 (0.38%) PMO
6 1 (0.38%) Sarbanes-Oxley
System Software
1 42 (15.85%) Active Directory
2 20 (7.55%) VMware Infrastructure
3 4 (1.51%) VMware ESXi
4 3 (1.13%) BitLocker
4 3 (1.13%) ProxySG
4 3 (1.13%) XenApp
5 2 (0.75%) Hyper-V
5 2 (0.75%) Virtual Desktop
6 1 (0.38%) Docker
6 1 (0.38%) KVM
6 1 (0.38%) NFS
6 1 (0.38%) Oracle RAC
6 1 (0.38%) Virtual Servers
6 1 (0.38%) vSphere
6 1 (0.38%) XenServer
Systems Management
1 11 (4.15%) AirWatch
2 9 (3.40%) SCCM
3 6 (2.26%) Single Sign-On
4 3 (1.13%) Cisco CUCM
4 3 (1.13%) MAILsweeper
5 2 (0.75%) CA Single Sign-On
5 2 (0.75%) Cisco UCCX
5 2 (0.75%) HP ALM
5 2 (0.75%) HP Quality Center
5 2 (0.75%) SCOM
5 2 (0.75%) vCenter Server
6 1 (0.38%) EMC VPLEX
6 1 (0.38%) Forefront Identity Manager
6 1 (0.38%) Kibana
6 1 (0.38%) Opscode Chef
6 1 (0.38%) SCVMM
6 1 (0.38%) Simpana
6 1 (0.38%) SnapMirror
6 1 (0.38%) SnapVault
6 1 (0.38%) vMotion
Vendors
1 67 (25.28%) Microsoft
2 52 (19.62%) ServiceNow
3 28 (10.57%) Cisco
4 22 (8.30%) VMware
5 20 (7.55%) Snow
6 15 (5.66%) Remedy
7 13 (4.91%) Apple
7 13 (4.91%) Citrix
8 12 (4.53%) Bloomberg
8 12 (4.53%) Reuters
9 11 (4.15%) Ivanti
10 7 (2.64%) HP
10 7 (2.64%) Oracle
11 5 (1.89%) Blue Coat
11 5 (1.89%) CheckPoint
12 4 (1.51%) CA
12 4 (1.51%) F5
12 4 (1.51%) IBM
12 4 (1.51%) Meraki
12 4 (1.51%) SAP