Period
to 28 October 2021

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 28 October 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Certification
England > London
6 months to
28 Oct 2021
Same period 2020 Same period 2019
Rank 419 333 386
Rank change year-on-year -86 +53 +11
Contract jobs citing ITIL Certification 141 44 184
As % of all contract jobs advertised in London 0.39% 0.31% 0.50%
As % of the Qualifications category 2.54% 1.53% 3.07%
Number of daily rates quoted 108 30 113
10th Percentile £241 £257 £138
25th Percentile £379 £302 £213
Median daily rate (50th Percentile) £475 £425 £410
Median % change year-on-year +11.76% +3.66% -8.89%
75th Percentile £566 £486 £503
90th Percentile £591 £494 £548
England median daily rate £450 £413 £400
% change year-on-year +9.09% +3.13% -5.88%
Number of hourly rates quoted 1 1 4
Median hourly rate £15.00 £28.00 £22.93
Median % change year-on-year -46.43% +22.11% -
England median hourly rate £13.75 £21.05 £21.50
% change year-on-year -34.68% -2.09% -4.44%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Contract vacancies requiring academic qualifications or professional certifications 5,560 2,876 5,994
As % of all contract IT jobs advertised in London 15.32% 20.02% 16.40%
Number of daily rates quoted 3,687 2,065 4,174
10th Percentile £350 £313 £308
25th Percentile £431 £413 £413
Median daily rate (50th Percentile) £545 £500 £500
Median % change year-on-year +9.00% - -
75th Percentile £638 £588 £600
90th Percentile £725 £675 £700
England median daily rate £500 £481 £470
% change year-on-year +4.00% +2.29% +4.44%
Number of hourly rates quoted 90 32 96
10th Percentile £16.02 £18.01 £12.75
25th Percentile £20.79 £24.88 £20.00
Median hourly rate £35.00 £36.75 £31.25
Median % change year-on-year -4.76% +17.60% +38.89%
75th Percentile £49.31 £45.38 £50.00
90th Percentile £60.28 £54.88 £52.50
England median hourly rate £28.25 £31.61 £40.00
% change year-on-year -10.63% -20.98% +73.91%

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing ITIL Certification in London.

Daily rate trend for ITIL Certification in London

ITIL Certification
Daily Rate Histogram in London

Daily rate distribution for jobs citing ITIL Certification in London over the 6 months to 28 October 2021.

Daily rate histogram for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing ITIL Certification in London.

Hourly rate trend for ITIL Certification in London

ITIL Certification
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 28 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -57 16 £550 +15.79% 6
West London - 16 £185 - 6
South London 0 2 £431 +7.81% 2
East London - 1 - - 1
ITIL Certification
England

For the 6 months to 28 October 2021, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL Certification.

1 141 (100.00%) ITIL
2 44 (31.21%) Social Skills
3 41 (29.08%) Microsoft
4 40 (28.37%) ServiceNow
5 37 (26.24%) Windows
6 36 (25.53%) Service Management
7 35 (24.82%) ITSM
8 29 (20.57%) Active Directory
8 29 (20.57%) Finance
9 27 (19.15%) Service Delivery
9 27 (19.15%) Windows Server
10 25 (17.73%) Microsoft 365
11 23 (16.31%) Azure
12 21 (14.89%) Change Management
13 19 (13.48%) Project Management
13 19 (13.48%) Firewall
14 18 (12.77%) Agile Software Development
15 17 (12.06%) Service Design
15 17 (12.06%) Public Sector
16 16 (11.35%) Security Cleared
16 16 (11.35%) Degree
16 16 (11.35%) SLA
17 15 (10.64%) Incident Management
17 15 (10.64%) Retail
17 15 (10.64%) VMware
17 15 (10.64%) SC Cleared
17 15 (10.64%) Project Delivery
18 14 (9.93%) AWS
18 14 (9.93%) Business Analysis
18 14 (9.93%) Cisco

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (7.80%) SharePoint
2 7 (4.96%) IIS
3 6 (4.26%) Apache
3 6 (4.26%) Tomcat
3 6 (4.26%) WebLogic
4 4 (2.84%) Confluence
4 4 (2.84%) WebSphere
5 1 (0.71%) IBM HTTP Server
Applications
1 10 (7.09%) Microsoft Office
2 8 (5.67%) Microsoft Excel
3 4 (2.84%) Microsoft Project
3 4 (2.84%) MS Visio
4 2 (1.42%) Microsoft PowerPoint
Business Applications
1 2 (1.42%) Salesforce.com CRM
2 1 (0.71%) FLEXCUBE
2 1 (0.71%) Oracle Applications
2 1 (0.71%) Oracle EBS
2 1 (0.71%) Oracle Financials
2 1 (0.71%) Remedy ITSM
Cloud Services
1 25 (17.73%) Microsoft 365
2 23 (16.31%) Azure
3 14 (9.93%) AWS
4 9 (6.38%) Power Platform
5 5 (3.55%) Kong
6 3 (2.13%) OneDrive
6 3 (2.13%) SaaS
7 2 (1.42%) Azure Active Directory
7 2 (1.42%) IaaS
7 2 (1.42%) PaaS
8 1 (0.71%) AWS CloudFormation
8 1 (0.71%) Azure ExpressRoute
8 1 (0.71%) Cloud Computing
Communications & Networking
1 19 (13.48%) Firewall
2 7 (4.96%) DHCP
2 7 (4.96%) DNS
3 6 (4.26%) HTTP
3 6 (4.26%) SSL
3 6 (4.26%) TCP/IP
3 6 (4.26%) VPN
4 5 (3.55%) FTP
4 5 (3.55%) LAN
4 5 (3.55%) PuTTY
4 5 (3.55%) SMTP
4 5 (3.55%) SSH
4 5 (3.55%) Telnet
4 5 (3.55%) WAN
4 5 (3.55%) WinSCP
5 3 (2.13%) Internet
5 3 (2.13%) Intranet
5 3 (2.13%) VLAN
6 2 (1.42%) IPsec
6 2 (1.42%) Wireless
Database & Business Intelligence
1 8 (5.67%) Power BI
2 6 (4.26%) MySQL
3 4 (2.84%) Data Warehouse
3 4 (2.84%) DB2
4 3 (2.13%) SQL Server
5 1 (0.71%) Data Lake
5 1 (0.71%) MariaDB
5 1 (0.71%) MongoDB
5 1 (0.71%) Oracle Database
5 1 (0.71%) Oracle Exadata
5 1 (0.71%) PostgreSQL
5 1 (0.71%) Relational Database
5 1 (0.71%) SQL Server 2008
5 1 (0.71%) SQL Server Reporting Services
5 1 (0.71%) Tableau
Development Applications
1 5 (3.55%) JIRA
2 1 (0.71%) Git (software)
2 1 (0.71%) Jenkins
General
1 44 (31.21%) Social Skills
2 29 (20.57%) Finance
3 17 (12.06%) Public Sector
4 15 (10.64%) Retail
5 11 (7.80%) Analytical Skills
6 9 (6.38%) Presentation Skills
7 7 (4.96%) Banking
7 7 (4.96%) Influencing Skills
8 6 (4.26%) Legal
9 5 (3.55%) Organisational Skills
10 2 (1.42%) Documentation Skills
10 2 (1.42%) Financial Institution
11 1 (0.71%) Back Office
11 1 (0.71%) Dutch Language
11 1 (0.71%) Electronics
11 1 (0.71%) Investment Banking
11 1 (0.71%) Local Government
11 1 (0.71%) Marketing
11 1 (0.71%) Publishing
11 1 (0.71%) Telecoms
Job Titles
1 31 (21.99%) Analyst
2 24 (17.02%) Service Manager
3 16 (11.35%) Transition Manager
4 14 (9.93%) IT Manager
4 14 (9.93%) Service Transition Manager
5 12 (8.51%) Service Analyst
6 11 (7.80%) IT Services Manager
6 11 (7.80%) ITIL Manager
6 11 (7.80%) Service Desk Analyst
7 10 (7.09%) Delivery Manager
7 10 (7.09%) Infrastructure Engineer
8 9 (6.38%) Service Delivery Manager
9 8 (5.67%) Applications Support
9 8 (5.67%) Architect
10 7 (4.96%) Consultant
11 6 (4.26%) Applications Support Analyst
11 6 (4.26%) Business Analyst
11 6 (4.26%) Project Manager
11 6 (4.26%) Senior Manager
11 6 (4.26%) Support Analyst
Libraries, Frameworks & Software Standards
1 7 (4.96%) HTML
2 6 (4.26%) .NET
3 5 (3.55%) HTML5
3 5 (3.55%) JMS
3 5 (3.55%) JSON
3 5 (3.55%) LAMP
3 5 (3.55%) REST
3 5 (3.55%) SOAP
3 5 (3.55%) XML
3 5 (3.55%) XML-RPC
4 4 (2.84%) Kafka
4 4 (2.84%) SonicMQ
4 4 (2.84%) WebSphere MQ
5 2 (1.42%) AngularJS
5 2 (1.42%) CSS
6 1 (0.71%) Express
6 1 (0.71%) Oracle GoldenGate
Miscellaneous
1 9 (6.38%) Wiki
2 7 (4.96%) EPoS
3 6 (4.26%) Data Centre
3 6 (4.26%) Management Information System
3 6 (4.26%) Self-Motivation
4 4 (2.84%) iSeries
4 4 (2.84%) NHS
4 4 (2.84%) Reinsurance
5 3 (2.13%) Replication
6 2 (1.42%) CMDB
6 2 (1.42%) Enterprise Software
6 2 (1.42%) Hybrid Cloud
6 2 (1.42%) PKI
6 2 (1.42%) PMI
6 2 (1.42%) User Experience
7 1 (0.71%) Cyberthreat
7 1 (0.71%) iPad
7 1 (0.71%) Mobile App
7 1 (0.71%) SWIFT
7 1 (0.71%) Virtual Team
Operating Systems
1 37 (26.24%) Windows
2 27 (19.15%) Windows Server
3 12 (8.51%) Windows 10
4 10 (7.09%) Linux
5 4 (2.84%) Windows 7
6 2 (1.42%) AIX
6 2 (1.42%) Android
6 2 (1.42%) HPUX
6 2 (1.42%) OpenVMS
6 2 (1.42%) Solaris
7 1 (0.71%) Apple iOS
7 1 (0.71%) Mac OS X
7 1 (0.71%) Red Hat Enterprise Linux
7 1 (0.71%) Unix
7 1 (0.71%) Windows Server 2008
7 1 (0.71%) Windows Server 2016
Processes & Methodologies
1 141 (100.00%) ITIL
2 36 (25.53%) Service Management
3 35 (24.82%) ITSM
4 27 (19.15%) Service Delivery
5 21 (14.89%) Change Management
6 19 (13.48%) Project Management
7 18 (12.77%) Agile Software Development
8 17 (12.06%) Service Design
9 15 (10.64%) Incident Management
9 15 (10.64%) Project Delivery
10 14 (9.93%) Business Analysis
11 13 (9.22%) PRINCE2
11 13 (9.22%) Stakeholder Management
12 11 (7.80%) Continuous Improvement
12 11 (7.80%) Scrum
12 11 (7.80%) Transition Management
13 10 (7.09%) Infrastructure Engineering
14 9 (6.38%) Problem-Solving
14 9 (6.38%) SDLC
15 8 (5.67%) Knowledge Management
Programming Languages
1 14 (9.93%) SQL
2 8 (5.67%) PowerShell
3 7 (4.96%) JavaScript
4 6 (4.26%) Shell Script
5 5 (3.55%) Java
5 5 (3.55%) Python
5 5 (3.55%) VBScript
6 2 (1.42%) C
7 1 (0.71%) Bash Shell
7 1 (0.71%) T-SQL
Qualifications
1 16 (11.35%) Degree
1 16 (11.35%) Security Cleared
2 15 (10.64%) SC Cleared
3 14 (9.93%) Microsoft Certification
4 9 (6.38%) MCITP
5 7 (4.96%) Citrix Certification
5 7 (4.96%) PMI Certification
6 6 (4.26%) BPSS Clearance
7 5 (3.55%) MCSE
7 5 (3.55%) PMP
8 4 (2.84%) CCNA
8 4 (2.84%) Cisco Certification
8 4 (2.84%) Computer Science Degree
9 3 (2.13%) CCNP
9 3 (2.13%) PRINCE2 Certification
10 2 (1.42%) DV Cleared
10 2 (1.42%) Master's Degree
11 1 (0.71%) BC Cleared
11 1 (0.71%) CompTIA Security+
11 1 (0.71%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 16 (11.35%) SLA
2 10 (7.09%) ISO/IEC 27001
3 4 (2.84%) COBIT
3 4 (2.84%) ISO/IEC 20000
4 3 (2.13%) Data Quality
4 3 (2.13%) PCI DSS
5 2 (1.42%) GDPR
6 1 (0.71%) PMO
System Software
1 29 (20.57%) Active Directory
2 10 (7.09%) Virtual Servers
3 9 (6.38%) VMware Infrastructure
4 5 (3.55%) Microsoft Virtual Server
5 3 (2.13%) Hyper-V
5 3 (2.13%) VMware Server
6 2 (1.42%) vCloud
6 2 (1.42%) VMware NSX
6 2 (1.42%) vSphere
7 1 (0.71%) BitLocker
7 1 (0.71%) Microsoft App-V
7 1 (0.71%) Terminal Services
7 1 (0.71%) Virtual Desktop
7 1 (0.71%) VirtualBox
7 1 (0.71%) VMware Workstation
7 1 (0.71%) XenApp
7 1 (0.71%) XenDesktop
Systems Management
1 5 (3.55%) Nagios
2 3 (2.13%) SCCM
3 2 (1.42%) Microsoft Intune
3 2 (1.42%) vRealize
3 2 (1.42%) vRealize Orchestrator
4 1 (0.71%) AirWatch
4 1 (0.71%) Ansible
4 1 (0.71%) Cisco CUCM
4 1 (0.71%) Cisco Prime
4 1 (0.71%) Data Guard
4 1 (0.71%) Enterprise Manager Cloud Control
4 1 (0.71%) Oracle Enterprise Manager
4 1 (0.71%) Oracle RMAN
4 1 (0.71%) Packer
4 1 (0.71%) PingFederate
4 1 (0.71%) Puppet
4 1 (0.71%) SCOM
4 1 (0.71%) Terraform
Vendors
1 41 (29.08%) Microsoft
2 40 (28.37%) ServiceNow
3 15 (10.64%) VMware
4 14 (9.93%) Cisco
5 10 (7.09%) CheckPoint
6 8 (5.67%) Citrix
7 7 (4.96%) Oracle
8 6 (4.26%) AppDynamics
9 5 (3.55%) Centrify
9 5 (3.55%) IBM
10 4 (2.84%) Guidewire
11 3 (2.13%) SolarWinds
12 2 (1.42%) 3PAR
12 2 (1.42%) EMC
12 2 (1.42%) HP
12 2 (1.42%) Meraki
12 2 (1.42%) Salesforce.com
12 2 (1.42%) Snow
12 2 (1.42%) Veeam
12 2 (1.42%) Zerto