Period
to 27 May 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 27 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
England > London
6 months to
27 May 2018
Same period 2017 Same period 2016
Rank 390 358 288
Rank change year-on-year -32 -70 +29
Contract jobs citing ITIL Certification 267 231 357
As % of all contract IT jobs advertised in London 0.59% 0.58% 0.82%
As % of the Qualifications category 3.44% 3.41% 4.66%
Number of daily rates quoted 188 166 255
London median daily rate £425 £423 £425
Median daily rate % change year-on-year +0.59% -0.59% +6.25%
10th Percentile £149 £170 £242
90th Percentile £575 £575 £590
England median daily rate £425 £400 £375
% change year-on-year +6.25% +6.67% -
Number of hourly rates quoted 3 0 8
London median hourly rate £38.50 - £15.00
England median hourly rate £16.50 £14.25 £15.00
% change year-on-year +15.79% -5.00% -15.49%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Contract vacancies requiring academic qualifications or professional certifications 7,761 6,765 7,658
As % of all contract IT jobs advertised in London 17.02% 17.02% 17.65%
Number of daily rates quoted 4,992 4,561 5,325
London median daily rate £500 £463 £450
Median daily rate % change year-on-year +8.11% +2.78% +5.88%
10th Percentile £275 £300 £263
90th Percentile £675 £638 £638
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 218 139 100
London median hourly rate £21.25 £25.00 £18.75
Median hourly rate % change year-on-year -15.00% +33.33% +0.24%
10th Percentile £14.00 £13.69 £11.94
90th Percentile £47.83 £50.00 £48.05
England median hourly rate £25.00 £30.00 £27.50
% change year-on-year -16.67% +9.09% +25.00%

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in London.

Contractor daily rate trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ITIL Certification in London over the 6 months to 27 May 2018.

Contractor daily rate histogram for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in London.

Contractor hourly rate trend for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing ITIL Certification in London over the 6 months to 27 May 2018.

Contractor hourly rate histogram for ITIL Certification in London

ITIL Certification
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 27 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -43 37 £450 - 9
South London -45 21 £500 +11.11% 6
West London -35 19 £350 -6.67% 8
East London -7 11 £438 +264.58% 3
ITIL Certification
England

For the 6 months to 27 May 2018, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL Certification.

1 267 (100.00%) ITIL
2 77 (28.84%) Microsoft
2 77 (28.84%) Service Management
3 74 (27.72%) Windows
4 69 (25.84%) Finance
5 60 (22.47%) Active Directory
6 52 (19.48%) ServiceNow
7 51 (19.10%) Agile Software Development
8 45 (16.85%) Microsoft Office
9 44 (16.48%) PRINCE2
9 44 (16.48%) Project Management
10 39 (14.61%) Stakeholder Management
11 38 (14.23%) ITSM
12 37 (13.86%) Service Delivery
12 37 (13.86%) Banking
13 35 (13.11%) Problem-Solving
14 33 (12.36%) Windows Server
14 33 (12.36%) VMware
15 32 (11.99%) Cisco
16 30 (11.24%) Incident Management
17 28 (10.49%) JIRA
18 27 (10.11%) MS Exchange
18 27 (10.11%) Cisco Certification
19 26 (9.74%) CCNA
20 25 (9.36%) Security Cleared
20 25 (9.36%) Windows 7
20 25 (9.36%) Analytical Skills
21 24 (8.99%) VMware Infrastructure
21 24 (8.99%) Configuration Management
22 23 (8.61%) Root Cause Analysis

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (10.11%) MS Exchange
2 11 (4.12%) SharePoint
3 10 (3.75%) IIS
4 9 (3.37%) Exchange Server 2010
4 9 (3.37%) Exchange Server 2013
4 9 (3.37%) Skype for Business
5 2 (0.75%) CMS
5 2 (0.75%) SharePoint 2010
5 2 (0.75%) Tomcat
6 1 (0.37%) Apache
6 1 (0.37%) ArcGIS
6 1 (0.37%) Blackberry Enterprise Server
6 1 (0.37%) Confluence
6 1 (0.37%) Drupal
6 1 (0.37%) Exchange Server 2003
6 1 (0.37%) WebSphere
Applications
1 45 (16.85%) Microsoft Office
2 4 (1.50%) Microsoft Excel
3 2 (0.75%) Microsoft PowerPoint
3 2 (0.75%) MS Visio
3 2 (0.75%) Spreadsheet
4 1 (0.37%) Acrobat
4 1 (0.37%) AutoCAD
Business Applications
1 2 (0.75%) Remedy ITSM
2 1 (0.37%) Dynamics CRM
2 1 (0.37%) Oracle EBS
2 1 (0.37%) Oracle Retail
2 1 (0.37%) Unit4 Business World
Cloud Services
1 17 (6.37%) Office 365
2 14 (5.24%) Amazon AWS
3 8 (3.00%) Microsoft Azure
4 6 (2.25%) AWS CloudFormation
4 6 (2.25%) SaaS
5 1 (0.37%) Cloud Computing
5 1 (0.37%) OpenShift
5 1 (0.37%) PaaS
5 1 (0.37%) Sauce Labs
Communications & Networking
1 16 (5.99%) Firewall
2 13 (4.87%) LAN
3 12 (4.49%) DNS
3 12 (4.49%) SAN
3 12 (4.49%) VPN
4 9 (3.37%) Skype
5 8 (3.00%) DHCP
6 7 (2.62%) TCP/IP
6 7 (2.62%) VoIP
7 6 (2.25%) Internet
7 6 (2.25%) WAN
8 5 (1.87%) IP Telephony
8 5 (1.87%) Network Security
8 5 (1.87%) WebEx
9 4 (1.50%) MPLS
9 4 (1.50%) WLAN
10 3 (1.12%) ISDN
11 2 (0.75%) H.323
11 2 (0.75%) Wi-Fi
11 2 (0.75%) Wireless
Database & Business Intelligence
1 6 (2.25%) SQL Server
2 4 (1.50%) SQL Server 2012
3 3 (1.12%) Relational Database
3 3 (1.12%) SQL Server 2008
4 2 (0.75%) Data Mining
4 2 (0.75%) MySQL
4 2 (0.75%) SQL Server 2005
5 1 (0.37%) Data Warehouse
5 1 (0.37%) DB2
5 1 (0.37%) Geospatial Data
5 1 (0.37%) GIS
5 1 (0.37%) Oracle Database
5 1 (0.37%) Oracle Database 11g
5 1 (0.37%) Oracle Database 12c
5 1 (0.37%) Oracle Reports
5 1 (0.37%) PostgreSQL
5 1 (0.37%) SQL Server 2000
5 1 (0.37%) SQL Server Integration Services
Development Applications
1 28 (10.49%) JIRA
2 3 (1.12%) TestRail
3 2 (0.75%) RStudio
4 1 (0.37%) Bitbucket
4 1 (0.37%) Cucumber
4 1 (0.37%) Git (software)
4 1 (0.37%) Selenium
General
1 69 (25.84%) Finance
2 37 (13.86%) Banking
3 12 (4.49%) Pharmaceutical
4 11 (4.12%) Investment Banking
5 7 (2.62%) Law
5 7 (2.62%) Retail
6 6 (2.25%) Financial Institution
6 6 (2.25%) Legal
7 5 (1.87%) Retail Banking
8 4 (1.50%) Telecoms
9 3 (1.12%) French Language
9 3 (1.12%) Games
9 3 (1.12%) Marketing
10 2 (0.75%) Advertising
11 1 (0.37%) Front Office
Job Titles
1 64 (23.97%) Analyst
2 41 (15.36%) Service Manager
3 28 (10.49%) Service Analyst
4 24 (8.99%) ITIL Manager
5 23 (8.61%) Project Manager
5 23 (8.61%) Service Desk Analyst
6 21 (7.87%) Business Analyst
7 19 (7.12%) Incident Manager
8 17 (6.37%) Developer
9 16 (5.99%) Support Analyst
10 15 (5.62%) ServiceNow Developer
11 14 (5.24%) Architect
11 14 (5.24%) IT Manager
12 13 (4.87%) ITIL Service Manager
12 13 (4.87%) Junior
13 11 (4.12%) Junior Analyst
13 11 (4.12%) Service Desk Support
13 11 (4.12%) Service Desk Support Analyst
13 11 (4.12%) Support Engineer
14 10 (3.75%) Transition Manager
Libraries, Frameworks & Software Standards
1 14 (5.24%) Web Services
2 11 (4.12%) HTML
3 9 (3.37%) Ajax
3 9 (3.37%) CSS
3 9 (3.37%) REST
3 9 (3.37%) XHTML
3 9 (3.37%) XML
4 4 (1.50%) SOAP
5 3 (1.12%) .NET
5 3 (1.12%) SAML
6 2 (0.75%) HTML5
6 2 (0.75%) LAMP
6 2 (0.75%) Node.js
7 1 (0.37%) Middleware
7 1 (0.37%) OAuth
7 1 (0.37%) OAuth2
7 1 (0.37%) Oracle Fusion
7 1 (0.37%) SailPoint
7 1 (0.37%) Velocity
7 1 (0.37%) XMPP
Miscellaneous
1 25 (9.36%) Analytical Skills
2 13 (4.87%) PMI
3 12 (4.49%) Data Centre
4 11 (4.12%) CMDB
5 8 (3.00%) Greenfield Project
6 6 (2.25%) Computer Science
6 6 (2.25%) EMC VNX
6 6 (2.25%) Management Information System
6 6 (2.25%) User Experience
7 5 (1.87%) Blackberry
7 5 (1.87%) Clustering
7 5 (1.87%) Driving Licence
8 4 (1.50%) Self-Motivation
9 3 (1.12%) iPhone
9 3 (1.12%) Mainframe
10 2 (0.75%) iPad
10 2 (0.75%) Mobile App
10 2 (0.75%) NHS
10 2 (0.75%) Public Cloud
10 2 (0.75%) Video Conferencing
Operating Systems
1 74 (27.72%) Windows
2 33 (12.36%) Windows Server
3 25 (9.36%) Windows 7
4 22 (8.24%) Windows Server 2008
5 21 (7.87%) Windows 10
6 15 (5.62%) Windows Server 2012
7 14 (5.24%) Linux
7 14 (5.24%) Unix
8 7 (2.62%) Windows Server 2003
8 7 (2.62%) Windows XP
9 5 (1.87%) Solaris
10 4 (1.50%) Mac OS
10 4 (1.50%) Windows Vista
11 3 (1.12%) Android
11 3 (1.12%) Windows 8
12 2 (0.75%) AIX
12 2 (0.75%) Mac OS X
12 2 (0.75%) SUSE
13 1 (0.37%) Red Hat Enterprise Linux
Processes & Methodologies
1 267 (100.00%) ITIL
2 77 (28.84%) Service Management
3 51 (19.10%) Agile Software Development
4 44 (16.48%) PRINCE2
4 44 (16.48%) Project Management
5 39 (14.61%) Stakeholder Management
6 38 (14.23%) ITSM
7 37 (13.86%) Service Delivery
8 35 (13.11%) Problem-Solving
9 30 (11.24%) Incident Management
10 24 (8.99%) Configuration Management
11 23 (8.61%) Root Cause Analysis
12 19 (7.12%) Business Analysis
13 18 (6.74%) Service Design
14 17 (6.37%) Migration
14 17 (6.37%) Waterfall
15 16 (5.99%) Asset Management
15 16 (5.99%) Change Management
16 14 (5.24%) Disaster Recovery
17 13 (4.87%) Scrum
Programming Languages
1 17 (6.37%) PowerShell
2 13 (4.87%) JavaScript
3 12 (4.49%) SQL
4 5 (1.87%) C++
4 5 (1.87%) Python
5 4 (1.50%) C
5 4 (1.50%) Java
5 4 (1.50%) Ruby
6 3 (1.12%) C#
7 2 (0.75%) Bash Shell
7 2 (0.75%) Perl
7 2 (0.75%) PL/SQL
7 2 (0.75%) Shell Script
8 1 (0.37%) AWK
8 1 (0.37%) R
8 1 (0.37%) sed
8 1 (0.37%) VBScript
Qualifications
1 27 (10.11%) Cisco Certification
2 26 (9.74%) CCNA
3 25 (9.36%) Security Cleared
4 18 (6.74%) Degree
5 17 (6.37%) CCNP
5 17 (6.37%) Microsoft Certification
5 17 (6.37%) SC Cleared
6 15 (5.62%) MCSE
7 13 (4.87%) PMI Certification
8 12 (4.49%) CBAP
8 12 (4.49%) ISEB
9 7 (2.62%) VMware Certified Professional (VCP)
10 6 (2.25%) DV Cleared
10 6 (2.25%) PRINCE2 Certification
10 6 (2.25%) PRINCE2 Practitioner
11 5 (1.87%) Computer Science Degree
11 5 (1.87%) TOGAF Certification
12 4 (1.50%) MCP
13 3 (1.12%) ISTQB
14 2 (0.75%) MCITP
Quality Assurance & Compliance
1 21 (7.87%) SLA
2 5 (1.87%) Data Quality
3 4 (1.50%) GDPR
3 4 (1.50%) ISO/IEC 27001
4 3 (1.12%) PSD2
5 2 (0.75%) PMO
6 1 (0.37%) ISO 22301
System Software
1 60 (22.47%) Active Directory
2 24 (8.99%) VMware Infrastructure
3 9 (3.37%) VMware ESXi
4 8 (3.00%) XenApp
5 5 (1.87%) Hyper-V
6 2 (0.75%) Virtual Desktop
7 1 (0.37%) Docker
7 1 (0.37%) Firmware
7 1 (0.37%) KVM
7 1 (0.37%) NFS
7 1 (0.37%) XenDesktop
Systems Management
1 11 (4.12%) AirWatch
1 11 (4.12%) SCCM
2 9 (3.37%) SCOM
3 7 (2.62%) NetBackup
3 7 (2.62%) Opscode Chef
3 7 (2.62%) Single Sign-On
4 5 (1.87%) Netcool
4 5 (1.87%) OpenView Configuration Management
5 3 (1.12%) HP ALM
5 3 (1.12%) HP Quality Center
5 3 (1.12%) Tivoli
6 2 (0.75%) Forefront Identity Manager
7 1 (0.37%) Ansible
7 1 (0.37%) Backup Exec
7 1 (0.37%) Cisco CUCM
7 1 (0.37%) MAILsweeper
7 1 (0.37%) Oracle Enterprise Manager
7 1 (0.37%) Symantec Enterprise Vault
7 1 (0.37%) vMotion
7 1 (0.37%) WSUS
Vendors
1 77 (28.84%) Microsoft
2 52 (19.48%) ServiceNow
3 33 (12.36%) VMware
4 32 (11.99%) Cisco
5 18 (6.74%) Citrix
6 17 (6.37%) HP
7 15 (5.62%) Remedy
7 15 (5.62%) Snow
8 11 (4.12%) Ivanti
9 8 (3.00%) Oracle
10 7 (2.62%) EMC
10 7 (2.62%) McAfee
11 6 (2.25%) AppDynamics
11 6 (2.25%) Apple
11 6 (2.25%) F5
11 6 (2.25%) IBM
11 6 (2.25%) SAP
11 6 (2.25%) Veeam
12 5 (1.87%) Palo Alto
13 4 (1.50%) BMC