Period
to 23 April 2019

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 23 April 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
England > London
6 months to
23 Apr 2019
Same period 2018 Same period 2017
Rank 391 390 378
Rank change year-on-year -1 -12 -85
Contract jobs citing ITIL Certification 221 263 211
As % of all contract IT jobs advertised in London 0.53% 0.57% 0.53%
As % of the Qualifications category 3.21% 3.29% 3.11%
Number of daily rates quoted 175 180 151
London median daily rate £425 £400 £420
Median daily rate % change year-on-year +6.25% -4.76% -1.18%
10th Percentile £138 £150 £170
90th Percentile £575 £575 £556
England median daily rate £413 £400 £400
% change year-on-year +3.13% - +6.67%
Number of hourly rates quoted 3 2 2
London median hourly rate £19.00 £45.50 £100.00
Median hourly rate % change year-on-year -58.24% -54.50% +440.54%
10th Percentile £10.70 £38.20 £38.75
90th Percentile £108.10 £52.40 £171.25
England median hourly rate £16.36 £17.43 £17.43
% change year-on-year -6.15% - +3.50%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Contract vacancies requiring academic qualifications or professional certifications 6,889 8,001 6,794
As % of all contract IT jobs advertised in London 16.37% 17.35% 16.93%
Number of daily rates quoted 4,403 5,133 4,621
London median daily rate £500 £500 £465
Median daily rate % change year-on-year - +7.53% +3.33%
10th Percentile £300 £263 £296
90th Percentile £688 £675 £638
England median daily rate £465 £450 £425
% change year-on-year +3.33% +5.88% +3.03%
Number of hourly rates quoted 145 225 119
London median hourly rate £35.00 £21.00 £30.00
Median hourly rate % change year-on-year +66.67% -30.00% +36.36%
10th Percentile £15.00 £14.00 £13.25
90th Percentile £68.40 £48.55 £50.00
England median hourly rate £32.75 £23.75 £30.00
% change year-on-year +37.89% -20.83% +9.09%

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in London.

Contractor daily rate trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ITIL Certification in London over the 6 months to 23 April 2019.

Contractor daily rate histogram for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in London.

Contractor hourly rate trend for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing ITIL Certification in London over the 6 months to 23 April 2019.

Contractor hourly rate histogram for ITIL Certification in London

ITIL Certification
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 23 April 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +35 54 £425 +2.41% 2
South London +22 33 £500 +8.11% 1
West London +18 11 £350 -6.67% 1
ITIL Certification
England

For the 6 months to 23 April 2019, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL Certification.

1 221 (100.00%) ITIL
2 70 (31.67%) Windows
2 70 (31.67%) Finance
3 59 (26.70%) Microsoft
4 55 (24.89%) Service Management
5 49 (22.17%) Active Directory
6 46 (20.81%) Service Delivery
7 43 (19.46%) ServiceNow
8 42 (19.00%) Office 365
9 36 (16.29%) Microsoft Office
10 33 (14.93%) ITSM
11 32 (14.48%) Agile Software Development
12 31 (14.03%) Windows Server
13 29 (13.12%) Banking
13 29 (13.12%) Windows 7
14 28 (12.67%) VMware
15 25 (11.31%) Stakeholder Management
15 25 (11.31%) Windows 10
16 24 (10.86%) Infrastructure Engineering
16 24 (10.86%) Change Management
17 22 (9.95%) Microsoft Azure
18 21 (9.50%) Perl
18 21 (9.50%) SLA
19 20 (9.05%) Microsoft Certification
19 20 (9.05%) VMware Infrastructure
20 19 (8.60%) Incident Management
20 19 (8.60%) SQL
21 18 (8.14%) Unix
21 18 (8.14%) Problem-Solving
22 17 (7.69%) Citrix

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (5.43%) IIS
1 12 (5.43%) MS Exchange
2 8 (3.62%) SharePoint
3 7 (3.17%) Exchange Server 2013
3 7 (3.17%) Skype for Business
4 5 (2.26%) Confluence
5 2 (0.90%) SAP Portal
6 1 (0.45%) Adobe Experience Manager
6 1 (0.45%) CMS
6 1 (0.45%) Exchange Server 2010
6 1 (0.45%) IBM Notes
6 1 (0.45%) JBoss
6 1 (0.45%) Tomcat
6 1 (0.45%) WebLogic
6 1 (0.45%) WebSphere
Applications
1 36 (16.29%) Microsoft Office
2 11 (4.98%) MS Visio
3 5 (2.26%) Microsoft PowerPoint
4 3 (1.36%) Microsoft Excel
Business Applications
1 2 (0.90%) Remedy ITSM
2 1 (0.45%) Dynamics AX
2 1 (0.45%) Dynamics CRM
Cloud Services
1 42 (19.00%) Office 365
2 22 (9.95%) Microsoft Azure
3 11 (4.98%) Amazon AWS
4 6 (2.71%) IaaS
4 6 (2.71%) PaaS
5 3 (1.36%) Amazon CloudWatch
5 3 (1.36%) Virtual Private Cloud
6 2 (0.90%) Cloud Computing
6 2 (0.90%) Google Cloud Platform
7 1 (0.45%) Datadog
Communications & Networking
1 11 (4.98%) Firewall
1 11 (4.98%) SAN
1 11 (4.98%) TCP/IP
2 10 (4.52%) DNS
3 8 (3.62%) Fibre Channel
3 8 (3.62%) iSCSI
4 7 (3.17%) LAN
5 6 (2.71%) Cisco ASA
5 6 (2.71%) Cisco Firepower
5 6 (2.71%) Cisco Nexus
5 6 (2.71%) IP Telephony
5 6 (2.71%) WAN
6 5 (2.26%) DHCP
7 4 (1.81%) Internet
7 4 (1.81%) VPN
8 2 (0.90%) SSL
9 1 (0.45%) Ethernet
9 1 (0.45%) RIP
9 1 (0.45%) SDH
9 1 (0.45%) SONET
Database & Business Intelligence
1 9 (4.07%) SQL Server
2 7 (3.17%) Oracle Database
2 7 (3.17%) Oracle Database 12c
3 6 (2.71%) Big Data
4 5 (2.26%) Power BI
4 5 (2.26%) SQL Server Analysis Services
5 4 (1.81%) Data Warehouse
5 4 (1.81%) SQL Server Integration Services
5 4 (1.81%) SQL Server Reporting Services
6 3 (1.36%) Data Lake
6 3 (1.36%) Data Mart
6 3 (1.36%) SQL Server 2012
6 3 (1.36%) SQL Server 2016
7 1 (0.45%) Blockchain
7 1 (0.45%) Hadoop
7 1 (0.45%) Microsoft Analysis Services
7 1 (0.45%) SQL Server 2008
Development Applications
1 10 (4.52%) JIRA
2 6 (2.71%) Bitbucket
2 6 (2.71%) Jenkins
2 6 (2.71%) MSI
2 6 (2.71%) WiX
3 5 (2.26%) Hudson
4 3 (1.36%) Git (software)
4 3 (1.36%) Subversion
5 2 (0.90%) Mercurial
6 1 (0.45%) Visual Studio
General
1 70 (31.67%) Finance
2 29 (13.12%) Banking
3 17 (7.69%) Telecoms
4 9 (4.07%) Front Office
5 6 (2.71%) Investment Banking
6 5 (2.26%) Law
6 5 (2.26%) Legal
7 3 (1.36%) Retail
8 2 (0.90%) Manufacturing
9 1 (0.45%) Advertising
9 1 (0.45%) Automotive
9 1 (0.45%) Electronics
9 1 (0.45%) Financial Institution
9 1 (0.45%) Marketing
9 1 (0.45%) Pharmaceutical
9 1 (0.45%) Private Banking
9 1 (0.45%) Publishing
9 1 (0.45%) Retail Banking
Job Titles
1 47 (21.27%) Analyst
2 30 (13.57%) Service Manager
3 24 (10.86%) Support Analyst
4 20 (9.05%) IT Manager
5 19 (8.60%) Services Delivery Manager
6 18 (8.14%) Junior
6 18 (8.14%) Service Analyst
7 17 (7.69%) Administrator
7 17 (7.69%) Desktop Support
8 15 (6.79%) Delivery Manager
8 15 (6.79%) ITIL Manager
8 15 (6.79%) Service Desk Analyst
9 14 (6.33%) Developer
9 14 (6.33%) ITIL Service Manager
10 13 (5.88%) Desktop Analyst
10 13 (5.88%) Desktop Support Analyst
10 13 (5.88%) Infrastructure Engineer
11 11 (4.98%) 2nd Line Support
11 11 (4.98%) IT Services Manager
11 11 (4.98%) IT Support
Libraries, Frameworks & Software Standards
1 8 (3.62%) .NET
1 8 (3.62%) LDAP
1 8 (3.62%) REST
2 7 (3.17%) CSS
3 6 (2.71%) Ajax
3 6 (2.71%) HTML
3 6 (2.71%) Software Packaging
3 6 (2.71%) XHTML
3 6 (2.71%) XML
4 3 (1.36%) MDX
4 3 (1.36%) Web Services
5 2 (0.90%) SAPUI5
6 1 (0.45%) Elastic Stack
6 1 (0.45%) JDBC
6 1 (0.45%) Middleware
6 1 (0.45%) WebSphere MQ
Miscellaneous
1 14 (6.33%) Analytical Skills
2 12 (5.43%) CMDB
3 11 (4.98%) Self-Motivation
4 9 (4.07%) Clustering
5 8 (3.62%) HACMP
6 7 (3.17%) Data Centre
6 7 (3.17%) User Experience
7 6 (2.71%) Management Information System
8 4 (1.81%) Mainframe
8 4 (1.81%) Mobile App
8 4 (1.81%) Wiki
9 3 (1.36%) Virtual Team
10 2 (0.90%) Blackberry
10 2 (0.90%) Enterprise Software
10 2 (0.90%) Field-Programmable Gate Array
10 2 (0.90%) Public Cloud
10 2 (0.90%) Reference Data
10 2 (0.90%) Replication
11 1 (0.45%) Foreign Exchange (FX)
11 1 (0.45%) NHS
Operating Systems
1 70 (31.67%) Windows
2 31 (14.03%) Windows Server
3 29 (13.12%) Windows 7
4 25 (11.31%) Windows 10
5 18 (8.14%) Unix
6 15 (6.79%) Linux
7 14 (6.33%) Windows Server 2008
8 9 (4.07%) Solaris
9 6 (2.71%) Windows 8
10 5 (2.26%) Android
11 3 (1.36%) Apple iOS
11 3 (1.36%) Mac OS
11 3 (1.36%) Windows Server 2012
12 1 (0.45%) AIX
12 1 (0.45%) Red Hat Enterprise Linux
12 1 (0.45%) SUSE
12 1 (0.45%) SUSE Linux Enterprise Server
12 1 (0.45%) Windows 2000
Processes & Methodologies
1 221 (100.00%) ITIL
2 55 (24.89%) Service Management
3 46 (20.81%) Service Delivery
4 33 (14.93%) ITSM
5 32 (14.48%) Agile Software Development
6 25 (11.31%) Stakeholder Management
7 24 (10.86%) Change Management
7 24 (10.86%) Infrastructure Engineering
8 19 (8.60%) Incident Management
9 18 (8.14%) Problem-Solving
10 16 (7.24%) PRINCE2
10 16 (7.24%) Project Management
10 16 (7.24%) Release Management
11 15 (6.79%) DevOps
12 14 (6.33%) Configuration Management
12 14 (6.33%) Stakeholder Engagement
13 13 (5.88%) Coaching
13 13 (5.88%) Disaster Recovery
13 13 (5.88%) Service Design
14 12 (5.43%) Continuous Improvement
Programming Languages
1 21 (9.50%) Perl
2 19 (8.60%) SQL
3 11 (4.98%) Java
4 10 (4.52%) PowerShell
5 6 (2.71%) C
5 6 (2.71%) JavaScript
5 6 (2.71%) VB
6 3 (1.36%) Bash Shell
6 3 (1.36%) Python
6 3 (1.36%) T-SQL
7 2 (0.90%) ABAP
8 1 (0.45%) Shell Script
Qualifications
1 20 (9.05%) Microsoft Certification
2 13 (5.88%) MCSE
3 12 (5.43%) Degree
4 7 (3.17%) OCA
4 7 (3.17%) OCP
4 7 (3.17%) Oracle Certification
5 5 (2.26%) Security Cleared
6 4 (1.81%) Cisco Certification
6 4 (1.81%) MCP
7 3 (1.36%) A+ Certification
7 3 (1.36%) AWS Certification
7 3 (1.36%) CCNA
7 3 (1.36%) ISEB
7 3 (1.36%) PMI Certification
7 3 (1.36%) Postgraduate
7 3 (1.36%) PRINCE2 Certification
7 3 (1.36%) SC Cleared
7 3 (1.36%) TOGAF Certification
8 2 (0.90%) PMP
8 2 (0.90%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 21 (9.50%) SLA
2 6 (2.71%) Data Quality
3 5 (2.26%) ISO/IEC 27001
4 4 (1.81%) QA
5 2 (0.90%) Sarbanes-Oxley
6 1 (0.45%) COBIT
6 1 (0.45%) GDPR
6 1 (0.45%) GxP
6 1 (0.45%) PCI DSS
6 1 (0.45%) PMBOK
6 1 (0.45%) PMO
6 1 (0.45%) PSD2
System Software
1 49 (22.17%) Active Directory
2 20 (9.05%) VMware Infrastructure
3 9 (4.07%) XenApp
4 8 (3.62%) Docker
4 8 (3.62%) KVM
5 7 (3.17%) Hyper-V
5 7 (3.17%) Oracle RAC
6 6 (2.71%) Virtual Machines
7 4 (1.81%) VMware ESXi
8 2 (0.90%) DFS Replication
8 2 (0.90%) NFS
8 2 (0.90%) Virtual Desktop
8 2 (0.90%) XenDesktop
9 1 (0.45%) Veritas Cluster Server
9 1 (0.45%) vSphere
Systems Management
1 17 (7.69%) SCCM
2 10 (4.52%) SCOM
3 9 (4.07%) Single Sign-On
4 8 (3.62%) Microsoft Clustering
4 8 (3.62%) QRadar
5 7 (3.17%) Data Guard
5 7 (3.17%) Oracle RMAN
6 6 (2.71%) AirWatch
6 6 (2.71%) Microsoft Data Protection Manager
6 6 (2.71%) SCOrch
6 6 (2.71%) Symantec Enterprise Vault
7 5 (2.26%) Microsoft Intune
8 4 (1.81%) Backup Exec
8 4 (1.81%) Puppet
8 4 (1.81%) vMotion
9 3 (1.36%) Control-M
9 3 (1.36%) Nagios
9 3 (1.36%) NetBackup
9 3 (1.36%) OpenView
9 3 (1.36%) Terraform
Vendors
1 59 (26.70%) Microsoft
2 43 (19.46%) ServiceNow
3 28 (12.67%) VMware
4 17 (7.69%) Citrix
5 10 (4.52%) Cisco
5 10 (4.52%) EMC
5 10 (4.52%) Red Hat
6 9 (4.07%) HP
6 9 (4.07%) Oracle
6 9 (4.07%) Remedy
6 9 (4.07%) Veritas
7 8 (3.62%) 3PAR
7 8 (3.62%) Bloomberg
7 8 (3.62%) Reuters
8 7 (3.17%) F5
8 7 (3.17%) Sybase
9 6 (2.71%) CheckPoint
9 6 (2.71%) Ivanti
9 6 (2.71%) Symantec
10 5 (2.26%) SolarWinds