Period
to 25 June 2021

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 25 June 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Certification
England > London
6 months to
25 Jun 2021
Same period 2020 Same period 2019
Rank 396 344 416
Rank change year-on-year -52 +72 -35
Contract jobs citing ITIL Certification 96 62 190
As % of all contract jobs advertised in London 0.36% 0.35% 0.47%
As % of the Qualifications category 2.16% 1.78% 3.03%
Number of daily rates quoted 63 45 137
10th Percentile £233 £205 £135
25th Percentile £350 £306 £278
Median daily rate (50th Percentile) £450 £450 £450
75th Percentile £544 £500 £538
90th Percentile £575 £563 £588
England median daily rate £439 £400 £423
% change year-on-year +9.81% -5.49% -0.41%
Number of hourly rates quoted 0 1 3
Median hourly rate - £28.00 £19.00
Median % change year-on-year - +47.37% -47.22%
England median hourly rate £21.05 £20.50 £16.50
% change year-on-year +2.68% +24.24% +8.45%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Contract vacancies requiring academic qualifications or professional certifications 4,440 3,478 6,274
As % of all contract IT jobs advertised in London 16.60% 19.87% 15.57%
Number of daily rates quoted 2,986 2,393 4,145
10th Percentile £346 £313 £313
25th Percentile £425 £411 £413
Median daily rate (50th Percentile) £525 £500 £513
Median % change year-on-year +5.00% -2.44% +2.50%
75th Percentile £625 £588 £610
90th Percentile £713 £650 £700
England median daily rate £500 £475 £475
% change year-on-year +5.26% - +5.56%
Number of hourly rates quoted 67 50 93
10th Percentile £18.47 £18.25 £13.05
25th Percentile £23.50 £21.50 £18.44
Median hourly rate £37.50 £34.34 £30.00
Median % change year-on-year +9.21% +14.46% +50.00%
75th Percentile £49.80 £47.81 £47.83
90th Percentile £59.15 £51.95 £53.75
England median hourly rate £34.54 £27.50 £33.40
% change year-on-year +25.60% -17.66% +47.98%

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing ITIL Certification in London.

Daily rate trend for ITIL Certification in London

ITIL Certification
Daily Rate Histogram in London

Daily rate distribution for jobs citing ITIL Certification in London over the 6 months to 25 June 2021.

Daily rate histogram for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing ITIL Certification in London.

Hourly rate trend for ITIL Certification in London

ITIL Certification
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 25 June 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +3 13 £550 +15.79% 2
West London - 7 £185 - 2
South London +33 3 £425 +13.33%
East London +9 1 - - 1
ITIL Certification
England

For the 6 months to 25 June 2021, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL Certification.

1 96 (100.00%) ITIL
2 34 (35.42%) Microsoft
3 31 (32.29%) Finance
3 31 (32.29%) Social Skills
4 26 (27.08%) ITSM
4 26 (27.08%) Windows
5 25 (26.04%) ServiceNow
6 23 (23.96%) Microsoft 365
7 21 (21.88%) Azure
8 20 (20.83%) AWS
8 20 (20.83%) Agile Software Development
8 20 (20.83%) Service Management
8 20 (20.83%) Windows Server
9 18 (18.75%) Active Directory
9 18 (18.75%) Degree
10 16 (16.67%) Security Cleared
10 16 (16.67%) Change Management
11 15 (15.63%) SQL
11 15 (15.63%) SC Cleared
11 15 (15.63%) Service Design
12 14 (14.58%) Project Management
13 13 (13.54%) SLA
13 13 (13.54%) Analytical Skills
13 13 (13.54%) Project Delivery
14 12 (12.50%) SharePoint
14 12 (12.50%) PRINCE2
14 12 (12.50%) Linux
15 11 (11.46%) MS Visio
15 11 (11.46%) Firewall
15 11 (11.46%) Problem-Solving

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (12.50%) SharePoint
2 8 (8.33%) IIS
3 6 (6.25%) Apache
3 6 (6.25%) Tomcat
4 5 (5.21%) WebLogic
5 4 (4.17%) WebSphere
6 2 (2.08%) Confluence
6 2 (2.08%) Skype for Business
7 1 (1.04%) MS Exchange
Applications
1 11 (11.46%) MS Visio
2 9 (9.38%) Microsoft Excel
3 8 (8.33%) Microsoft PowerPoint
4 6 (6.25%) Microsoft Office
5 2 (2.08%) Microsoft Project
Business Applications
1 1 (1.04%) Remedy ITSM
Cloud Services
1 23 (23.96%) Microsoft 365
2 21 (21.88%) Azure
3 20 (20.83%) AWS
4 9 (9.38%) Power Platform
5 5 (5.21%) Kong
6 4 (4.17%) OneDrive
7 2 (2.08%) Azure Active Directory
8 1 (1.04%) AWS CloudFormation
8 1 (1.04%) Google Workspace
8 1 (1.04%) IaaS
8 1 (1.04%) Mimecast
8 1 (1.04%) PaaS
Communications & Networking
1 11 (11.46%) Firewall
2 7 (7.29%) TCP/IP
3 5 (5.21%) DHCP
3 5 (5.21%) DNS
3 5 (5.21%) FTP
3 5 (5.21%) HTTP
3 5 (5.21%) PuTTY
3 5 (5.21%) SMTP
3 5 (5.21%) SSH
3 5 (5.21%) SSL
3 5 (5.21%) Telnet
3 5 (5.21%) WinSCP
4 4 (4.17%) Network Security
4 4 (4.17%) Skype
5 3 (3.13%) VPN
6 2 (2.08%) LAN
6 2 (2.08%) Unified Communications
7 1 (1.04%) Remote Desktop
7 1 (1.04%) WAN
Database & Business Intelligence
1 9 (9.38%) Power BI
2 8 (8.33%) Data Warehouse
3 6 (6.25%) DB2
3 6 (6.25%) MySQL
4 3 (3.13%) SQL Server
5 1 (1.04%) MariaDB
5 1 (1.04%) MongoDB
5 1 (1.04%) PostgreSQL
5 1 (1.04%) SQL Server Reporting Services
Development Applications
1 8 (8.33%) JIRA
2 4 (4.17%) Jenkins
3 3 (3.13%) Atlassian Bamboo
4 2 (2.08%) RStudio
5 1 (1.04%) Git (software)
5 1 (1.04%) InstallShield
5 1 (1.04%) MSI
General
1 31 (32.29%) Finance
1 31 (32.29%) Social Skills
2 13 (13.54%) Analytical Skills
3 10 (10.42%) Legal
4 9 (9.38%) Public Sector
5 5 (5.21%) Presentation Skills
5 5 (5.21%) Retail
6 4 (4.17%) Organisational Skills
7 3 (3.13%) Influencing Skills
8 2 (2.08%) Banking
8 2 (2.08%) Telecoms
9 1 (1.04%) Dutch Language
9 1 (1.04%) German Language
9 1 (1.04%) Investment Banking
9 1 (1.04%) Local Government
9 1 (1.04%) Marketing
9 1 (1.04%) Polish Language
Job Titles
1 26 (27.08%) Analyst
2 10 (10.42%) Architect
3 9 (9.38%) Service Manager
4 6 (6.25%) Applications Support
4 6 (6.25%) Business Systems Analyst
4 6 (6.25%) Service Analyst
4 6 (6.25%) SQL Analyst
4 6 (6.25%) Support Engineer
4 6 (6.25%) Systems Analyst
4 6 (6.25%) Transition Manager
5 5 (5.21%) Applications Support Analyst
5 5 (5.21%) Delivery Manager
5 5 (5.21%) Service Architect
5 5 (5.21%) Service Desk Analyst
5 5 (5.21%) Support Analyst
6 4 (4.17%) Citrix Engineer
6 4 (4.17%) Citrix Support
6 4 (4.17%) Environment Manager
6 4 (4.17%) VMware Support Engineer
6 4 (4.17%) Windows Engineer
Libraries, Frameworks & Software Standards
1 8 (8.33%) HTML
2 5 (5.21%) .NET
2 5 (5.21%) HTML5
2 5 (5.21%) JMS
2 5 (5.21%) JSON
2 5 (5.21%) LAMP
2 5 (5.21%) REST
2 5 (5.21%) SOAP
2 5 (5.21%) XML
2 5 (5.21%) XML-RPC
3 4 (4.17%) Kafka
3 4 (4.17%) SonicMQ
3 4 (4.17%) WebSphere MQ
4 3 (3.13%) CSS
5 2 (2.08%) AngularJS
6 1 (1.04%) Ajax
6 1 (1.04%) LDAP
Miscellaneous
1 6 (6.25%) iSeries
2 5 (5.21%) Wiki
3 4 (4.17%) Management Information System
4 3 (3.13%) EPoS
4 3 (3.13%) PKI
4 3 (3.13%) Self-Motivation
4 3 (3.13%) User Experience
5 2 (2.08%) Data Centre
5 2 (2.08%) NHS
6 1 (1.04%) Enterprise Software
6 1 (1.04%) Greenfield Project
6 1 (1.04%) Replication
6 1 (1.04%) Virtual Team
Operating Systems
1 26 (27.08%) Windows
2 20 (20.83%) Windows Server
3 12 (12.50%) Linux
4 9 (9.38%) Windows 10
5 2 (2.08%) AIX
5 2 (2.08%) HPUX
5 2 (2.08%) OpenVMS
5 2 (2.08%) Red Hat Enterprise Linux
5 2 (2.08%) Solaris
5 2 (2.08%) Windows 7
5 2 (2.08%) Windows Server 2016
6 1 (1.04%) Apple iOS
6 1 (1.04%) Mac OS
6 1 (1.04%) Mac OS X
6 1 (1.04%) Windows Server 2012
Processes & Methodologies
1 96 (100.00%) ITIL
2 26 (27.08%) ITSM
3 20 (20.83%) Agile Software Development
3 20 (20.83%) Service Management
4 16 (16.67%) Change Management
5 15 (15.63%) Service Design
6 14 (14.58%) Project Management
7 13 (13.54%) Project Delivery
8 12 (12.50%) PRINCE2
9 11 (11.46%) Problem-Solving
10 10 (10.42%) Incident Management
10 10 (10.42%) Knowledge Management
10 10 (10.42%) Migration
10 10 (10.42%) Service Delivery
11 9 (9.38%) Business Analysis
11 9 (9.38%) Computer Science
11 9 (9.38%) Scrum
11 9 (9.38%) Stakeholder Management
12 8 (8.33%) DevOps
13 7 (7.29%) Target Operating Model
Programming Languages
1 15 (15.63%) SQL
2 8 (8.33%) JavaScript
3 7 (7.29%) PowerShell
3 7 (7.29%) Python
4 5 (5.21%) Java
4 5 (5.21%) Shell Script
4 5 (5.21%) VBScript
5 3 (3.13%) C
6 2 (2.08%) Bash Shell
7 1 (1.04%) T-SQL
Qualifications
1 18 (18.75%) Degree
2 16 (16.67%) Security Cleared
3 15 (15.63%) SC Cleared
4 9 (9.38%) Computer Science Degree
5 7 (7.29%) Microsoft Certification
6 4 (4.17%) AWS Certification
6 4 (4.17%) Citrix Certification
6 4 (4.17%) MCITP
7 3 (3.13%) Cisco Certification
7 3 (3.13%) DV Cleared
8 2 (2.08%) BPSS Clearance
8 2 (2.08%) CCNA
8 2 (2.08%) CCNP
8 2 (2.08%) CISSP
8 2 (2.08%) ITIL Foundation Certificate
8 2 (2.08%) MCSE
9 1 (1.04%) CompTIA Security+
9 1 (1.04%) MBA
9 1 (1.04%) PRINCE2 Certification
Quality Assurance & Compliance
1 13 (13.54%) SLA
2 6 (6.25%) ISO/IEC 27001
3 3 (3.13%) QA
4 2 (2.08%) COBIT
4 2 (2.08%) GDPR
4 2 (2.08%) ISO/IEC 20000
5 1 (1.04%) PMO
System Software
1 18 (18.75%) Active Directory
2 9 (9.38%) Virtual Servers
3 6 (6.25%) VMware Infrastructure
4 4 (4.17%) Microsoft Virtual Server
5 1 (1.04%) VirtualBox
5 1 (1.04%) VMware Workstation
Systems Management
1 5 (5.21%) Nagios
2 4 (4.17%) SCCM
3 2 (2.08%) SCOM
4 1 (1.04%) Ansible
4 1 (1.04%) Cisco CUCM
4 1 (1.04%) Nessus
4 1 (1.04%) Packer
4 1 (1.04%) Puppet
4 1 (1.04%) Systems Management Server (SMS)
4 1 (1.04%) Terraform
Vendors
1 34 (35.42%) Microsoft
2 25 (26.04%) ServiceNow
3 6 (6.25%) AppDynamics
3 6 (6.25%) Cisco
3 6 (6.25%) Citrix
3 6 (6.25%) VMware
4 5 (5.21%) Oracle
5 4 (4.17%) Centrify
5 4 (4.17%) CheckPoint
5 4 (4.17%) IBM
6 2 (2.08%) 3PAR
6 2 (2.08%) Avaya
6 2 (2.08%) EMC
6 2 (2.08%) Facebook
6 2 (2.08%) HP
6 2 (2.08%) Instagram
6 2 (2.08%) PlateSpin
6 2 (2.08%) SolarWinds
6 2 (2.08%) VirtaMove
6 2 (2.08%) Zerto