Period
to 18 August 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 18 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
England > London
6 months to
18 Aug 2018
Same period 2017 Same period 2016
Rank 368 356 331
Rank change year-on-year -12 -25 -10
Contract jobs citing ITIL Certification 266 267 313
As % of all contract IT jobs advertised in London 0.58% 0.62% 0.69%
As % of the Qualifications category 3.54% 3.66% 3.99%
Number of daily rates quoted 177 189 225
London median daily rate £450 £405 £450
Median daily rate % change year-on-year +11.11% -10.00% +13.92%
10th Percentile £164 £185 £267
90th Percentile £575 £575 £633
England median daily rate £425 £400 £400
% change year-on-year +6.18% +0.06% +9.59%
Number of hourly rates quoted 7 2 5
London median hourly rate £24.08 £19.00 £17.00
Median hourly rate % change year-on-year +26.74% +11.76% -22.73%
10th Percentile £23.57 £18.55 £15.75
90th Percentile £47.15 £19.45 £18.60
England median hourly rate £16.00 £15.00 £17.00
% change year-on-year +6.67% -11.76% -22.73%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Contract vacancies requiring academic qualifications or professional certifications 7,513 7,296 7,839
As % of all contract IT jobs advertised in London 16.38% 16.94% 17.35%
Number of daily rates quoted 4,845 4,776 5,339
London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% +5.88%
10th Percentile £281 £300 £271
90th Percentile £675 £650 £638
England median daily rate £450 £430 £415
% change year-on-year +4.65% +3.61% +3.75%
Number of hourly rates quoted 204 154 84
London median hourly rate £20.00 £20.77 £19.23
Median hourly rate % change year-on-year -3.71% +8.01% -11.59%
10th Percentile £14.25 £13.33 £12.70
90th Percentile £48.75 £50.00 £47.51
England median hourly rate £22.50 £28.75 £26.50
% change year-on-year -21.74% +8.49% +15.22%

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in London.

Contractor daily rate trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ITIL Certification in London over the 6 months to 18 August 2018.

Contractor daily rate histogram for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in London.

Contractor hourly rate trend for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing ITIL Certification in London over the 6 months to 18 August 2018.

Contractor hourly rate histogram for ITIL Certification in London

ITIL Certification
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 18 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -42 33 £450 +12.50% 3
South London -39 24 £538 +13.16% 1
West London -17 21 £325 - 6
East London -9 15 £438 -27.08% 1
ITIL Certification
England

For the 6 months to 18 August 2018, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL Certification.

1 266 (100.00%) ITIL
2 90 (33.83%) Finance
3 77 (28.95%) Windows
4 76 (28.57%) Service Management
5 72 (27.07%) Microsoft
6 61 (22.93%) ServiceNow
7 51 (19.17%) Banking
8 49 (18.42%) Agile Software Development
9 45 (16.92%) ITSM
10 44 (16.54%) Active Directory
10 44 (16.54%) Microsoft Office
11 43 (16.17%) PRINCE2
12 40 (15.04%) Stakeholder Management
13 38 (14.29%) Service Delivery
14 36 (13.53%) Project Management
15 31 (11.65%) Incident Management
15 31 (11.65%) JIRA
16 29 (10.90%) Cisco Certification
17 28 (10.53%) CCNA
17 28 (10.53%) Cisco
17 28 (10.53%) Change Management
17 28 (10.53%) Degree
18 26 (9.77%) Configuration Management
18 26 (9.77%) Windows Server
19 25 (9.40%) VMware
20 23 (8.65%) SLA
20 23 (8.65%) Windows 7
20 23 (8.65%) Root Cause Analysis
20 23 (8.65%) Problem-Solving
21 22 (8.27%) Windows Server 2008

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (6.77%) MS Exchange
2 16 (6.02%) SharePoint
3 15 (5.64%) IIS
4 11 (4.14%) Skype for Business
5 9 (3.38%) Exchange Server 2013
6 8 (3.01%) Exchange Server 2010
7 5 (1.88%) CMS
8 3 (1.13%) Blackberry Enterprise Server
9 2 (0.75%) SharePoint 2010
9 2 (0.75%) Tomcat
10 1 (0.38%) Apache
10 1 (0.38%) ArcGIS
10 1 (0.38%) Confluence
10 1 (0.38%) Drupal
10 1 (0.38%) Exchange Server 2003
10 1 (0.38%) SAS
10 1 (0.38%) WebSphere
Applications
1 44 (16.54%) Microsoft Office
2 4 (1.50%) Microsoft Excel
2 4 (1.50%) Microsoft PowerPoint
2 4 (1.50%) MS Visio
3 2 (0.75%) Spreadsheet
4 1 (0.38%) Microsoft Project
Business Applications
1 5 (1.88%) Remedy ITSM
2 1 (0.38%) Oracle EBS
2 1 (0.38%) Oracle Retail
2 1 (0.38%) Unit4 Business World
Cloud Services
1 21 (7.89%) Office 365
2 9 (3.38%) Amazon AWS
3 6 (2.26%) Microsoft Azure
4 4 (1.50%) OneDrive
5 3 (1.13%) Cloud Computing
6 2 (0.75%) AWS CloudFormation
7 1 (0.38%) Azure Data Factory
7 1 (0.38%) Azure Machine Learning
7 1 (0.38%) Data Lake Analytics
7 1 (0.38%) G Suite
7 1 (0.38%) OpenShift
7 1 (0.38%) Sauce Labs
Communications & Networking
1 16 (6.02%) Firewall
2 12 (4.51%) LAN
3 10 (3.76%) Skype
4 9 (3.38%) DNS
4 9 (3.38%) SAN
4 9 (3.38%) VPN
5 7 (2.63%) TCP/IP
6 6 (2.26%) DHCP
7 5 (1.88%) Internet
7 5 (1.88%) WAN
7 5 (1.88%) WebEx
8 4 (1.50%) IP Telephony
8 4 (1.50%) Network Security
9 3 (1.13%) ISDN
9 3 (1.13%) NetScaler
10 2 (0.75%) Cisco IOS
10 2 (0.75%) H.323
10 2 (0.75%) PABX
10 2 (0.75%) VoIP
10 2 (0.75%) Wi-Fi
Database & Business Intelligence
1 14 (5.26%) SQL Server
2 5 (1.88%) Relational Database
3 4 (1.50%) SQL Server 2012
4 3 (1.13%) SQL Server 2008
5 2 (0.75%) Data Mining
5 2 (0.75%) MySQL
5 2 (0.75%) Oracle Database
5 2 (0.75%) Oracle Database 11g
5 2 (0.75%) Oracle Database 12c
5 2 (0.75%) SQL Server 2005
6 1 (0.38%) BusinessObjects
6 1 (0.38%) Data Warehouse
6 1 (0.38%) DB2
6 1 (0.38%) GIS
6 1 (0.38%) Microsoft Analysis Services
6 1 (0.38%) Oracle Reports
6 1 (0.38%) PostgreSQL
6 1 (0.38%) Redis
6 1 (0.38%) SAP BW
6 1 (0.38%) SQL Server 2000
Development Applications
1 31 (11.65%) JIRA
2 2 (0.75%) Cucumber
2 2 (0.75%) RStudio
2 2 (0.75%) TestRail
3 1 (0.38%) Bitbucket
3 1 (0.38%) Git (software)
3 1 (0.38%) Jenkins
3 1 (0.38%) LoadRunner
3 1 (0.38%) Maven
3 1 (0.38%) Selenium
3 1 (0.38%) Visual Studio Team System
General
1 90 (33.83%) Finance
2 51 (19.17%) Banking
3 13 (4.89%) Retail Banking
4 11 (4.14%) Legal
5 10 (3.76%) Pharmaceutical
6 8 (3.01%) Private Banking
7 7 (2.63%) Investment Banking
8 5 (1.88%) Advertising
8 5 (1.88%) Marketing
9 3 (1.13%) Front Office
9 3 (1.13%) Games
9 3 (1.13%) Law
9 3 (1.13%) Retail
10 2 (0.75%) Financial Institution
11 1 (0.38%) Digital Economy
11 1 (0.38%) Manufacturing
11 1 (0.38%) Telecoms
Job Titles
1 56 (21.05%) Analyst
2 38 (14.29%) Service Manager
3 22 (8.27%) Incident Manager
4 21 (7.89%) Support Analyst
5 20 (7.52%) Developer
6 19 (7.14%) Service Analyst
7 17 (6.39%) ITIL Manager
7 17 (6.39%) Project Manager
8 16 (6.02%) ServiceNow Developer
9 15 (5.64%) IT Manager
10 13 (4.89%) Architect
10 13 (4.89%) Business Analyst
10 13 (4.89%) Service Desk Analyst
11 11 (4.14%) Applications Support
12 10 (3.76%) 2nd Line Support
12 10 (3.76%) Applications Support Analyst
12 10 (3.76%) Head of IT
12 10 (3.76%) Solutions Architect
12 10 (3.76%) Support Engineer
13 9 (3.38%) Delivery Manager
Libraries, Frameworks & Software Standards
1 15 (5.64%) HTML
2 13 (4.89%) CSS
2 13 (4.89%) XML
3 12 (4.51%) Ajax
3 12 (4.51%) XHTML
4 11 (4.14%) REST
5 10 (3.76%) Middleware
6 8 (3.01%) Web Services
7 4 (1.50%) SAML
8 2 (0.75%) HTML5
8 2 (0.75%) LAMP
9 1 (0.38%) Kafka
9 1 (0.38%) LDAP
9 1 (0.38%) Node.js
9 1 (0.38%) OAuth
9 1 (0.38%) OAuth2
9 1 (0.38%) Oracle Fusion
9 1 (0.38%) SailPoint
9 1 (0.38%) Velocity
9 1 (0.38%) XMPP
Miscellaneous
1 21 (7.89%) Analytical Skills
1 21 (7.89%) Data Centre
2 16 (6.02%) CMDB
3 14 (5.26%) Computer Science
4 10 (3.76%) Greenfield Project
4 10 (3.76%) PMI
5 9 (3.38%) Driving Licence
6 8 (3.01%) Management Information System
6 8 (3.01%) Self-Motivation
7 6 (2.26%) iPhone
8 4 (1.50%) Blackberry
8 4 (1.50%) Mobile App
8 4 (1.50%) NHS
9 3 (1.13%) Virtual Team
10 2 (0.75%) EMC VNX
10 2 (0.75%) iPad
10 2 (0.75%) Mainframe
10 2 (0.75%) Replication
10 2 (0.75%) User Experience
10 2 (0.75%) Video Conferencing
Operating Systems
1 77 (28.95%) Windows
2 26 (9.77%) Windows Server
3 23 (8.65%) Windows 7
4 22 (8.27%) Windows Server 2008
5 21 (7.89%) Windows 10
6 13 (4.89%) Linux
6 13 (4.89%) Windows Server 2012
7 8 (3.01%) Mac OS
8 6 (2.26%) Unix
9 4 (1.50%) Android
10 3 (1.13%) SUSE
10 3 (1.13%) Windows 8
10 3 (1.13%) Windows XP
11 2 (0.75%) AIX
11 2 (0.75%) Mac OS X
11 2 (0.75%) Red Hat Enterprise Linux
12 1 (0.38%) Windows Vista
Processes & Methodologies
1 266 (100.00%) ITIL
2 76 (28.57%) Service Management
3 49 (18.42%) Agile Software Development
4 45 (16.92%) ITSM
5 43 (16.17%) PRINCE2
6 40 (15.04%) Stakeholder Management
7 38 (14.29%) Service Delivery
8 36 (13.53%) Project Management
9 31 (11.65%) Incident Management
10 28 (10.53%) Change Management
11 26 (9.77%) Configuration Management
12 23 (8.65%) Problem-Solving
12 23 (8.65%) Root Cause Analysis
13 19 (7.14%) Migration
14 18 (6.77%) Asset Management
14 18 (6.77%) Disaster Recovery
15 15 (5.64%) Business Analysis
16 14 (5.26%) Business Continuity
17 13 (4.89%) Problem Management
18 12 (4.51%) Technical Architecture
Programming Languages
1 22 (8.27%) PowerShell
2 18 (6.77%) SQL
3 12 (4.51%) JavaScript
4 9 (3.38%) C
5 4 (1.50%) Python
6 3 (1.13%) Java
6 3 (1.13%) Perl
7 2 (0.75%) Bash Shell
7 2 (0.75%) C++
7 2 (0.75%) R
8 1 (0.38%) ABAP
8 1 (0.38%) AWK
8 1 (0.38%) PL/SQL
8 1 (0.38%) Ruby
8 1 (0.38%) sed
8 1 (0.38%) Shell Script
8 1 (0.38%) U-SQL
8 1 (0.38%) VBScript
Qualifications
1 29 (10.90%) Cisco Certification
2 28 (10.53%) CCNA
2 28 (10.53%) Degree
3 19 (7.14%) Security Cleared
4 17 (6.39%) CCNP
4 17 (6.39%) Microsoft Certification
4 17 (6.39%) SC Cleared
5 15 (5.64%) MCSE
6 12 (4.51%) PRINCE2 Practitioner
7 11 (4.14%) Computer Science Degree
8 10 (3.76%) PMI Certification
9 9 (3.38%) CBAP
9 9 (3.38%) ISEB
10 8 (3.01%) MCP
10 8 (3.01%) PRINCE2 Certification
11 7 (2.63%) VMware Certified Professional (VCP)
12 4 (1.50%) DV Cleared
13 2 (0.75%) ISTQB
14 1 (0.38%) MCITP
14 1 (0.38%) Six Sigma Black Belt
Quality Assurance & Compliance
1 23 (8.65%) SLA
2 8 (3.01%) Data Quality
3 5 (1.88%) GDPR
4 3 (1.13%) PSD2
5 2 (0.75%) QA
6 1 (0.38%) ISO 22301
6 1 (0.38%) ISO/IEC 27001
6 1 (0.38%) PMO
System Software
1 44 (16.54%) Active Directory
2 21 (7.89%) VMware Infrastructure
3 6 (2.26%) XenApp
4 5 (1.88%) VMware ESXi
5 4 (1.50%) Hyper-V
6 3 (1.13%) BitLocker
7 2 (0.75%) Docker
7 2 (0.75%) Virtual Desktop
8 1 (0.38%) KVM
8 1 (0.38%) NFS
8 1 (0.38%) Oracle RAC
8 1 (0.38%) Virtual Servers
8 1 (0.38%) vSphere
8 1 (0.38%) XenDesktop
8 1 (0.38%) XenServer
Systems Management
1 14 (5.26%) SCCM
2 8 (3.01%) AirWatch
2 8 (3.01%) SCOM
3 6 (2.26%) Single Sign-On
4 3 (1.13%) MAILsweeper
4 3 (1.13%) Opscode Chef
5 2 (0.75%) Forefront Identity Manager
5 2 (0.75%) HP ALM
5 2 (0.75%) HP Quality Center
5 2 (0.75%) NetBackup
6 1 (0.38%) Ansible
6 1 (0.38%) Backup Exec
6 1 (0.38%) Cisco CUCM
6 1 (0.38%) EMC VPLEX
6 1 (0.38%) ITRS Geneos
6 1 (0.38%) Kibana
6 1 (0.38%) Oracle Enterprise Manager
6 1 (0.38%) Simpana
6 1 (0.38%) Symantec Enterprise Vault
6 1 (0.38%) vMotion
Vendors
1 72 (27.07%) Microsoft
2 61 (22.93%) ServiceNow
3 28 (10.53%) Cisco
4 25 (9.40%) VMware
5 18 (6.77%) Snow
6 17 (6.39%) Remedy
7 12 (4.51%) Citrix
8 10 (3.76%) Apple
9 9 (3.38%) Oracle
10 8 (3.01%) HP
10 8 (3.01%) Ivanti
11 6 (2.26%) F5
11 6 (2.26%) Veeam
12 5 (1.88%) IBM
12 5 (1.88%) Palo Alto
13 4 (1.50%) Bloomberg
13 4 (1.50%) EMC
13 4 (1.50%) Informatica
13 4 (1.50%) Reuters
13 4 (1.50%) SAP