Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
England > London
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 362 377 346
Rank change year-on-year +15 -31 +33
Contract jobs citing ITIL Certification 284 247 290
As % of all contract IT jobs advertised in London 0.61% 0.55% 0.62%
As % of the Qualifications category 3.66% 3.23% 3.85%
Number of daily rates quoted 197 166 195
London median daily rate £401 £450 £400
Median daily rate % change year-on-year -11.00% +12.50% -
10th Percentile £191 £186 £163
90th Percentile £575 £598 £575
England median daily rate £400 £390 £389
% change year-on-year +2.56% +0.32% +0.97%
Number of hourly rates quoted 3 11 10
London median hourly rate £19.00 £19.00 £22.00
Median hourly rate % change year-on-year - -13.64% +50.43%
England median hourly rate £17.43 £18.75 £17.50
% change year-on-year -7.04% +7.14% +19.66%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Contract vacancies requiring academic qualifications or professional certifications 7756 7657 7532
As % of all contract IT jobs advertised in London 16.62% 17.18% 16.06%
Number of daily rates quoted 5164 4938 4968
London median daily rate £475 £458 £450
Median daily rate % change year-on-year +3.83% +1.67% +5.88%
10th Percentile £263 £263 £258
90th Percentile £650 £638 £625
England median daily rate £425 £423 £400
% change year-on-year +0.59% +5.63% -
Number of hourly rates quoted 170 111 143
London median hourly rate £21.02 £19.50 £20.50
Median hourly rate % change year-on-year +7.77% -4.88% +17.14%
10th Percentile £13.50 £12.50 £12.06
90th Percentile £48.75 £50.00 £48.57
England median hourly rate £25.12 £26.00 £24.00
% change year-on-year -3.38% +8.33% +26.32%

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in London.

Contractor daily rate trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ITIL Certification in London over the 6 months to 20 November 2017.

Contractor daily rate histogram for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in London.

Contractor hourly rate trend for ITIL Certification in London

ITIL Certification
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -11 50 £385 -14.44% 11
South London -21 21 £525 +35.40%
West London -21 9 £369 -1.67% 2
East London -10 6 £600 +29.73%
North London - 1 - -
ITIL Certification
England

For the 6 months to 20 November 2017, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for ITIL Certification.

1 284 (100.00%) ITIL
2 94 (33.10%) Service Management
3 81 (28.52%) Finance
4 80 (28.17%) Windows
5 67 (23.59%) Active Directory
6 56 (19.72%) Change Management
7 52 (18.31%) SLA
8 47 (16.55%) ITSM
8 47 (16.55%) Analytical Skills
9 44 (15.49%) Banking
10 42 (14.79%) Service Delivery
10 42 (14.79%) Stakeholder Management
11 41 (14.44%) Microsoft
12 35 (12.32%) Microsoft Office
13 34 (11.97%) Windows Server
14 31 (10.92%) VMware
15 30 (10.56%) Security Cleared
16 29 (10.21%) ServiceNow
16 29 (10.21%) Configuration Management
17 27 (9.51%) Project Management
17 27 (9.51%) PRINCE2
18 24 (8.45%) Microsoft Certification
19 23 (8.10%) ISO/IEC 20000
20 22 (7.75%) Cisco
21 21 (7.39%) Agile Software Development
22 19 (6.69%) SC Cleared
22 19 (6.69%) International Banking
23 18 (6.34%) Incident Management
23 18 (6.34%) MCSE
24 17 (5.99%) ISO 9001

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (4.58%) Skype for Business
2 8 (2.82%) MS Exchange
3 4 (1.41%) Blackberry Enterprise Server
3 4 (1.41%) Confluence
3 4 (1.41%) SharePoint
4 3 (1.06%) DataSynapse
5 2 (0.70%) CMS
5 2 (0.70%) Exchange Server 2013
5 2 (0.70%) Oracle SOA Suite
5 2 (0.70%) SAS
6 1 (0.35%) Apache
6 1 (0.35%) Documentum
6 1 (0.35%) Exchange Server 2010
6 1 (0.35%) Tomcat
6 1 (0.35%) WebSphere
Applications
1 35 (12.32%) Microsoft Office
2 9 (3.17%) Microsoft Excel
2 9 (3.17%) MS Visio
3 2 (0.70%) Microsoft PowerPoint
4 1 (0.35%) Microsoft Project
4 1 (0.35%) S-PLUS
Business Applications
1 1 (0.35%) Oracle EBS
1 1 (0.35%) Oracle Retail
Cloud Services
1 17 (5.99%) Office 365
2 10 (3.52%) Microsoft Azure
3 9 (3.17%) Amazon AWS
4 5 (1.76%) SaaS
5 3 (1.06%) BPaaS
5 3 (1.06%) Cloud Computing
5 3 (1.06%) OpenShift
5 3 (1.06%) PaaS
6 1 (0.35%) Amazon CloudWatch
6 1 (0.35%) AWS CloudFormation
6 1 (0.35%) IaaS
6 1 (0.35%) Yammer
Communications & Networking
1 13 (4.58%) SAN
1 13 (4.58%) TCP/IP
2 9 (3.17%) Firewall
3 8 (2.82%) Fibre Channel
3 8 (2.82%) Skype
3 8 (2.82%) VoIP
4 6 (2.11%) DNS
4 6 (2.11%) LAN
4 6 (2.11%) WAN
4 6 (2.11%) WebEx
5 5 (1.76%) DHCP
5 5 (1.76%) Wireless
6 4 (1.41%) Intrusion Detection
6 4 (1.41%) LDAP
7 2 (0.70%) Cisco IOS
7 2 (0.70%) IPv4
7 2 (0.70%) NAS
7 2 (0.70%) Network Security
7 2 (0.70%) VPN
7 2 (0.70%) Wireshark
Database & Business Intelligence
1 8 (2.82%) SQL Server
2 3 (1.06%) Data Warehouse
3 2 (0.70%) Big Data
3 2 (0.70%) Hadoop
3 2 (0.70%) MongoDB
3 2 (0.70%) Oracle Database
3 2 (0.70%) Oracle Database 11g
3 2 (0.70%) Oracle Database 12c
3 2 (0.70%) SQL Server Analysis Services
3 2 (0.70%) SQL Server Integration Services
3 2 (0.70%) SQL Server Reporting Services
4 1 (0.35%) MS Access
4 1 (0.35%) MySQL
4 1 (0.35%) SQL Server 2005
4 1 (0.35%) SQL Server 2008
4 1 (0.35%) SQL Server 2012
4 1 (0.35%) SQL Server 2014
Development Applications
1 5 (1.76%) Git (software)
2 4 (1.41%) JIRA
3 3 (1.06%) Jenkins
3 3 (1.06%) Team Foundation Server
4 2 (0.70%) Artifactory
4 2 (0.70%) Subversion
4 2 (0.70%) TestRail
4 2 (0.70%) Toad
5 1 (0.35%) Maven
5 1 (0.35%) Sonatype Nexus
General
1 81 (28.52%) Finance
2 44 (15.49%) Banking
3 19 (6.69%) International Banking
4 14 (4.93%) Telecoms
5 11 (3.87%) Advertising
6 8 (2.82%) Retail
7 4 (1.41%) German Language
7 4 (1.41%) Investment Banking
7 4 (1.41%) Publishing
8 3 (1.06%) Law
8 3 (1.06%) Legal
8 3 (1.06%) Manufacturing
8 3 (1.06%) Pharmaceutical
9 1 (0.35%) Back Office
9 1 (0.35%) French Language
9 1 (0.35%) Front Office
9 1 (0.35%) Marketing
Job Titles
1 75 (26.41%) Service Manager
2 70 (24.65%) Analyst
3 43 (15.14%) Service Analyst
4 31 (10.92%) Service Desk Analyst
5 26 (9.15%) Architect
6 23 (8.10%) IT Manager
6 23 (8.10%) ITIL Service Analyst
6 23 (8.10%) Service Transition Manager
6 23 (8.10%) Transition Manager
7 20 (7.04%) ITIL Service Desk Analyst
8 19 (6.69%) IT Services Manager
9 18 (6.34%) ITIL Manager
10 17 (5.99%) Banking Analyst
10 17 (5.99%) ITIL Service Manager
11 14 (4.93%) Service Desk Support
12 13 (4.58%) Relationships Manager
12 13 (4.58%) Service Relationship Manager
12 13 (4.58%) Support Engineer
13 12 (4.23%) Business Analyst
13 12 (4.23%) Service Management Manager
Libraries, Frameworks & Software Standards
1 8 (2.82%) Web Services
2 7 (2.46%) Software Packaging
3 4 (1.41%) .NET
4 3 (1.06%) AngularJS
4 3 (1.06%) CSS
4 3 (1.06%) HTML
4 3 (1.06%) Twitter Bootstrap
5 2 (0.70%) Oracle GoldenGate
5 2 (0.70%) Sensu
6 1 (0.35%) XMPP
Miscellaneous
1 47 (16.55%) Analytical Skills
2 11 (3.87%) CMDB
2 11 (3.87%) Data Centre
3 6 (2.11%) Management Information System
4 4 (1.41%) Enterprise Software
4 4 (1.41%) Greenfield Project
4 4 (1.41%) User Experience
5 3 (1.06%) Computer Science
5 3 (1.06%) Derivative
5 3 (1.06%) Fixed Income
5 3 (1.06%) Grid Computing
5 3 (1.06%) Interest Rate Derivative
5 3 (1.06%) iPad
5 3 (1.06%) iPhone
5 3 (1.06%) PKI
5 3 (1.06%) PMI
5 3 (1.06%) Public Cloud
6 2 (0.70%) Blackberry
6 2 (0.70%) Clustering
6 2 (0.70%) Replication
Operating Systems
1 80 (28.17%) Windows
2 34 (11.97%) Windows Server
3 15 (5.28%) Windows 10
4 13 (4.58%) Windows 7
5 12 (4.23%) Linux
6 9 (3.17%) Unix
7 8 (2.82%) Windows Server 2003
8 7 (2.46%) Mac OS X
8 7 (2.46%) Windows Server 2008
8 7 (2.46%) Windows Server 2012
9 3 (1.06%) Android
9 3 (1.06%) Mac OS
9 3 (1.06%) Solaris
10 1 (0.35%) Apple iOS
10 1 (0.35%) Oracle Linux
Processes & Methodologies
1 284 (100.00%) ITIL
2 94 (33.10%) Service Management
3 56 (19.72%) Change Management
4 47 (16.55%) ITSM
5 42 (14.79%) Service Delivery
5 42 (14.79%) Stakeholder Management
6 29 (10.21%) Configuration Management
7 27 (9.51%) PRINCE2
7 27 (9.51%) Project Management
8 21 (7.39%) Agile Software Development
9 18 (6.34%) Incident Management
10 16 (5.63%) Service Design
11 15 (5.28%) Business Analysis
11 15 (5.28%) Problem Management
12 14 (4.93%) Investment Management
12 14 (4.93%) Release Management
13 12 (4.23%) Asset Management
13 12 (4.23%) Capacity Management
13 12 (4.23%) Fund Management
13 12 (4.23%) Root Cause Analysis
Programming Languages
1 12 (4.23%) SQL
2 11 (3.87%) PowerShell
3 10 (3.52%) Python
4 4 (1.41%) C++
4 4 (1.41%) Java
5 3 (1.06%) Bash Shell
5 3 (1.06%) C
5 3 (1.06%) Perl
6 2 (0.70%) C#
6 2 (0.70%) Groovy
6 2 (0.70%) JavaScript
6 2 (0.70%) Korn
6 2 (0.70%) PL/SQL
6 2 (0.70%) R
6 2 (0.70%) Shell Script
6 2 (0.70%) T-SQL
Qualifications
1 30 (10.56%) Security Cleared
2 24 (8.45%) Microsoft Certification
3 19 (6.69%) SC Cleared
4 18 (6.34%) MCSE
5 17 (5.99%) Degree
6 9 (3.17%) Cisco Certification
7 7 (2.46%) DV Cleared
8 6 (2.11%) MCSA
9 5 (1.76%) PMI Certification
9 5 (1.76%) PRINCE2 Certification
10 3 (1.06%) PMP
11 2 (0.70%) CCNA
11 2 (0.70%) CCNP
11 2 (0.70%) ISEB
11 2 (0.70%) ISTQB
11 2 (0.70%) MCITP
11 2 (0.70%) MCP
11 2 (0.70%) Oracle Certification
11 2 (0.70%) PRINCE2 Practitioner
11 2 (0.70%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 52 (18.31%) SLA
2 23 (8.10%) ISO/IEC 20000
3 17 (5.99%) ISO 9001
4 12 (4.23%) ISO/IEC 27001
5 4 (1.41%) QA
6 2 (0.70%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 2 (0.70%) PMO
7 1 (0.35%) Disclosure Scotland
7 1 (0.35%) Government Security Classifications
7 1 (0.35%) HMG Security Policy Framework
7 1 (0.35%) Sarbanes-Oxley
System Software
1 67 (23.59%) Active Directory
2 15 (5.28%) VMware Infrastructure
3 14 (4.93%) Hyper-V
4 6 (2.11%) vSphere
5 5 (1.76%) XenApp
6 4 (1.41%) Virtual Machines
7 3 (1.06%) Docker
7 3 (1.06%) Virtual Desktop
7 3 (1.06%) VMware ESXi
8 2 (0.70%) Oracle RAC
8 2 (0.70%) Virtual Servers
9 1 (0.35%) Microsoft Virtual Server
9 1 (0.35%) NFS
9 1 (0.35%) vCloud
Systems Management
1 14 (4.93%) SCCM
2 9 (3.17%) SCOM
3 6 (2.11%) Ansible
4 4 (1.41%) EMC NetWorker
5 3 (1.06%) Forefront Identity Manager
5 3 (1.06%) Puppet
6 2 (0.70%) ArcSight ESM
6 2 (0.70%) Data Guard
6 2 (0.70%) HP Quality Center
6 2 (0.70%) Microsoft Clustering
6 2 (0.70%) Microsoft Data Protection Manager
6 2 (0.70%) Nagios
6 2 (0.70%) NetBackup
6 2 (0.70%) Opscode Chef
6 2 (0.70%) Oracle Enterprise Manager
6 2 (0.70%) Oracle RMAN
6 2 (0.70%) vCenter Server
7 1 (0.35%) AirWatch
7 1 (0.35%) Terraform
7 1 (0.35%) vMotion
Vendors
1 41 (14.44%) Microsoft
2 31 (10.92%) VMware
3 29 (10.21%) ServiceNow
4 22 (7.75%) Cisco
5 17 (5.99%) Citrix
5 17 (5.99%) HP
6 12 (4.23%) EMC
6 12 (4.23%) SolarWinds
7 10 (3.52%) Dell
7 10 (3.52%) LANDesk
7 10 (3.52%) Oracle
8 8 (2.82%) Splunk
9 7 (2.46%) NetApp
10 5 (1.76%) Avaya
11 3 (1.06%) Alibaba
11 3 (1.06%) Apple
11 3 (1.06%) F5
11 3 (1.06%) Fujitsu
11 3 (1.06%) Siemens
12 2 (0.70%) Palo Alto