Period
to 17 August 2019

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 17 August 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
England > London
6 months to
17 Aug 2019
Same period 2018 Same period 2017
Rank 384 376 351
Rank change year-on-year -8 -25 -11
Contract jobs citing ITIL Certification 203 266 266
As % of all contract IT jobs advertised in London 0.51% 0.58% 0.62%
As % of the Qualifications category 3.24% 3.54% 3.67%
Number of daily rates quoted 134 177 188
London median daily rate £450 £450 £403
Median daily rate % change year-on-year - +11.73% -10.50%
10th Percentile £114 £164 £185
90th Percentile £575 £575 £575
England median daily rate £400 £425 £400
% change year-on-year -5.88% +6.25% -
Number of hourly rates quoted 4 7 2
London median hourly rate £19.23 £24.08 £19.00
Median hourly rate % change year-on-year -20.13% +26.74% +11.76%
10th Percentile £11.55 £23.57 £18.55
90th Percentile £22.41 £47.15 £19.45
England median hourly rate £19.47 £16.00 £15.00
% change year-on-year +21.66% +6.67% -11.76%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Contract vacancies requiring academic qualifications or professional certifications 6,267 7,524 7,249
As % of all contract IT jobs advertised in London 15.66% 16.40% 16.96%
Number of daily rates quoted 4,084 4,847 4,748
London median daily rate £513 £500 £475
Median daily rate % change year-on-year +2.50% +5.26% +5.56%
10th Percentile £313 £281 £300
90th Percentile £700 £675 £650
England median daily rate £475 £450 £430
% change year-on-year +5.56% +4.65% +3.61%
Number of hourly rates quoted 108 208 155
London median hourly rate £35.00 £21.25 £21.00
Median hourly rate % change year-on-year +64.71% +1.19% +9.20%
10th Percentile £12.28 £14.25 £13.33
90th Percentile £60.38 £48.75 £50.00
England median hourly rate £36.00 £22.75 £29.00
% change year-on-year +58.24% -21.55% +8.26%

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in London.

Contractor daily rate trend for ITIL Certification in London

ITIL Certification
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ITIL Certification in London over the 6 months to 17 August 2019.

Contractor daily rate histogram for ITIL Certification in London

ITIL Certification
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in London.

Contractor hourly rate trend for ITIL Certification in London

ITIL Certification
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 17 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +50 60 £475 +5.56% 6
West London +10 14 £350 +7.69% 4
South London +18 10 £425 -20.93% 7
ITIL Certification
England

For the 6 months to 17 August 2019, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ITIL Certification.

1 203 (100.00%) ITIL
2 67 (33.00%) Finance
3 59 (29.06%) Windows
4 57 (28.08%) Microsoft
5 50 (24.63%) Microsoft Office
5 50 (24.63%) ServiceNow
6 48 (23.65%) Office 365
7 45 (22.17%) Active Directory
8 43 (21.18%) Service Management
9 35 (17.24%) ITSM
10 34 (16.75%) Windows 10
11 32 (15.76%) Windows 7
12 31 (15.27%) Agile Software Development
13 30 (14.78%) SLA
14 29 (14.29%) Service Delivery
15 26 (12.81%) Self-Motivation
16 25 (12.32%) Banking
17 22 (10.84%) VMware
18 20 (9.85%) Information Security
18 20 (9.85%) MS Exchange
19 19 (9.36%) Perl
19 19 (9.36%) Change Management
19 19 (9.36%) Windows Server
20 18 (8.87%) Law
21 17 (8.37%) Project Management
22 16 (7.88%) Stakeholder Management
22 16 (7.88%) Microsoft Azure
22 16 (7.88%) Security Cleared
23 15 (7.39%) ISMS
23 15 (7.39%) Ivanti

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (9.85%) MS Exchange
2 10 (4.93%) IIS
2 10 (4.93%) SharePoint
3 6 (2.96%) Exchange Server 2010
4 3 (1.48%) Confluence
4 3 (1.48%) Skype for Business
5 2 (0.99%) Blackberry Enterprise Server
5 2 (0.99%) Exchange Server 2013
6 1 (0.49%) Adobe Experience Manager
6 1 (0.49%) Documentum
6 1 (0.49%) JBoss
6 1 (0.49%) Oracle Workflow
6 1 (0.49%) SharePoint 2010
6 1 (0.49%) SharePoint 2013
6 1 (0.49%) Tomcat
6 1 (0.49%) WebLogic
6 1 (0.49%) WebSphere
Applications
1 50 (24.63%) Microsoft Office
2 5 (2.46%) MS Visio
3 4 (1.97%) Microsoft Excel
4 2 (0.99%) Microsoft PowerPoint
4 2 (0.99%) Spreadsheet
Business Applications
1 2 (0.99%) Dynamics CRM
1 2 (0.99%) Remedy ITSM
Cloud Services
1 48 (23.65%) Office 365
2 16 (7.88%) Microsoft Azure
3 10 (4.93%) Amazon AWS
4 4 (1.97%) OneDrive
5 3 (1.48%) Google Cloud Platform
6 2 (0.99%) IaaS
6 2 (0.99%) PaaS
7 1 (0.49%) Power Platform
7 1 (0.49%) SaaS
Communications & Networking
1 10 (4.93%) DNS
2 8 (3.94%) Firewall
2 8 (3.94%) SAN
3 7 (3.45%) DHCP
4 6 (2.96%) VPN
5 5 (2.46%) LAN
5 5 (2.46%) Skype
5 5 (2.46%) TCP/IP
5 5 (2.46%) WAN
6 4 (1.97%) Cisco IOS
6 4 (1.97%) IPv4
6 4 (1.97%) VoIP
6 4 (1.97%) Wireless
7 3 (1.48%) Cisco ASA
7 3 (1.48%) Cisco Firepower
7 3 (1.48%) Cisco Nexus
7 3 (1.48%) Internet
8 2 (0.99%) Fibre Channel
8 2 (0.99%) iSCSI
8 2 (0.99%) Remote Desktop
Database & Business Intelligence
1 12 (5.91%) Oracle Database
2 11 (5.42%) Oracle Database 12c
3 8 (3.94%) SQL Server
4 2 (0.99%) Big Data
4 2 (0.99%) BusinessObjects
4 2 (0.99%) Crystal Reports
5 1 (0.49%) Azure SQL Database
5 1 (0.49%) Blockchain
5 1 (0.49%) Hadoop
5 1 (0.49%) Power BI
5 1 (0.49%) Relational Database
5 1 (0.49%) SQL Server Analysis Services
5 1 (0.49%) SQL Server Integration Services
5 1 (0.49%) SQL Server Reporting Services
Development Applications
1 7 (3.45%) JIRA
2 4 (1.97%) Git (software)
3 3 (1.48%) Bitbucket
3 3 (1.48%) Jenkins
4 2 (0.99%) Mercurial
4 2 (0.99%) MSI
4 2 (0.99%) WiX
5 1 (0.49%) Oracle Forms
5 1 (0.49%) PowerBuilder
5 1 (0.49%) Subversion
5 1 (0.49%) Toad
5 1 (0.49%) Visual Studio
General
1 67 (33.00%) Finance
2 25 (12.32%) Banking
3 18 (8.87%) Law
4 7 (3.45%) Front Office
5 4 (1.97%) Investment Banking
6 2 (0.99%) Advertising
6 2 (0.99%) Legal
6 2 (0.99%) Pharmaceutical
6 2 (0.99%) Retail
7 1 (0.49%) Financial Institution
7 1 (0.49%) Local Government
7 1 (0.49%) Private Banking
7 1 (0.49%) Telecoms
Job Titles
1 56 (27.59%) Analyst
2 35 (17.24%) Service Analyst
2 35 (17.24%) Service Desk Analyst
3 26 (12.81%) Service Manager
4 25 (12.32%) Support Analyst
5 20 (9.85%) Desktop Support
6 15 (7.39%) 1st Line Support
7 14 (6.90%) Service Desk Support
8 13 (6.40%) 1st Line Service Desk Analyst
8 13 (6.40%) 1st Line Support Analyst
8 13 (6.40%) Service Desk Support Analyst
9 12 (5.91%) Consultant
9 12 (5.91%) Desktop Analyst
9 12 (5.91%) Desktop Support Analyst
9 12 (5.91%) Services Delivery Manager
10 11 (5.42%) 2nd Line Support
10 11 (5.42%) DBA
10 11 (5.42%) Delivery Manager
10 11 (5.42%) Oracle DBA
11 10 (4.93%) Developer
Libraries, Frameworks & Software Standards
1 8 (3.94%) LDAP
2 6 (2.96%) .NET
3 4 (1.97%) CSS
3 4 (1.97%) HTML
3 4 (1.97%) REST
3 4 (1.97%) Web Services
4 3 (1.48%) Ajax
4 3 (1.48%) XML
5 2 (0.99%) Software Packaging
5 2 (0.99%) XHTML
6 1 (0.49%) .NET Framework
6 1 (0.49%) AngularJS
6 1 (0.49%) CSS3
6 1 (0.49%) HTML5
6 1 (0.49%) JDBC
6 1 (0.49%) JSP
6 1 (0.49%) SOAP
6 1 (0.49%) Twitter Bootstrap
6 1 (0.49%) WebSphere MQ
6 1 (0.49%) XSLT
Miscellaneous
1 26 (12.81%) Self-Motivation
2 11 (5.42%) Analytical Skills
3 10 (4.93%) CMDB
3 10 (4.93%) User Experience
4 8 (3.94%) HACMP
5 6 (2.96%) Data Centre
5 6 (2.96%) Foreign Exchange (FX)
5 6 (2.96%) Smartphone
6 4 (1.97%) HP StoreVirtual
6 4 (1.97%) Management Information System
7 3 (1.48%) Data Protection Act
8 2 (0.99%) Blackberry
8 2 (0.99%) Clustering
8 2 (0.99%) FMCG
8 2 (0.99%) iPhone
8 2 (0.99%) Public Cloud
8 2 (0.99%) Reference Data
9 1 (0.49%) Equities
9 1 (0.49%) Fixed Income
9 1 (0.49%) NHS
Operating Systems
1 59 (29.06%) Windows
2 34 (16.75%) Windows 10
3 32 (15.76%) Windows 7
4 19 (9.36%) Windows Server
5 13 (6.40%) Linux
5 13 (6.40%) Unix
6 9 (4.43%) Solaris
7 7 (3.45%) Windows Server 2008
8 5 (2.46%) Android
9 3 (1.48%) Apple iOS
9 3 (1.48%) Mac OS X
10 2 (0.99%) Mac OS
11 1 (0.49%) AIX
11 1 (0.49%) Windows 2000
11 1 (0.49%) Windows Server 2012
Processes & Methodologies
1 203 (100.00%) ITIL
2 43 (21.18%) Service Management
3 35 (17.24%) ITSM
4 31 (15.27%) Agile Software Development
5 29 (14.29%) Service Delivery
6 20 (9.85%) Information Security
7 19 (9.36%) Change Management
8 17 (8.37%) Project Management
9 16 (7.88%) Stakeholder Management
10 15 (7.39%) Information Security Management
10 15 (7.39%) Infrastructure Engineering
10 15 (7.39%) ISMS
10 15 (7.39%) Security Management
11 14 (6.90%) Data Protection
11 14 (6.90%) Migration
11 14 (6.90%) Root Cause Analysis
12 13 (6.40%) Performance Tuning
12 13 (6.40%) Problem Management
13 11 (5.42%) PRINCE2
13 11 (5.42%) Supplier Management
Programming Languages
1 19 (9.36%) Perl
2 10 (4.93%) PowerShell
2 10 (4.93%) SQL
3 9 (4.43%) Java
4 4 (1.97%) VB
5 3 (1.48%) JavaScript
6 2 (0.99%) C
6 2 (0.99%) T-SQL
7 1 (0.49%) C#
7 1 (0.49%) Korn
7 1 (0.49%) PL/SQL
7 1 (0.49%) Python
7 1 (0.49%) Shell Script
7 1 (0.49%) VBScript
Qualifications
1 16 (7.88%) Security Cleared
2 11 (5.42%) OCA
2 11 (5.42%) OCP
2 11 (5.42%) Oracle Certification
3 10 (4.93%) SC Cleared
4 9 (4.43%) Degree
5 8 (3.94%) Microsoft Certification
6 7 (3.45%) PMI Certification
6 7 (3.45%) PMP
7 4 (1.97%) MCP
7 4 (1.97%) MCSE
8 3 (1.48%) Cisco Certification
8 3 (1.48%) CISSP
8 3 (1.48%) CTC Cleared
8 3 (1.48%) DV Cleared
8 3 (1.48%) PRINCE2 Practitioner
9 2 (0.99%) AWS Certification
9 2 (0.99%) CCIE
9 2 (0.99%) ISEB
9 2 (0.99%) PRINCE2 Certification
Quality Assurance & Compliance
1 30 (14.78%) SLA
2 6 (2.96%) ISO/IEC 27001
3 4 (1.97%) Government Security Classifications
3 4 (1.97%) PMO
3 4 (1.97%) QA
4 2 (0.99%) Data Quality
4 2 (0.99%) HMG Security Policy Framework
4 2 (0.99%) NCSC
5 1 (0.49%) COBIT
5 1 (0.49%) GDPR
5 1 (0.49%) PCI DSS
5 1 (0.49%) PSD2
System Software
1 45 (22.17%) Active Directory
2 14 (6.90%) VMware Infrastructure
3 11 (5.42%) Oracle RAC
4 8 (3.94%) Docker
4 8 (3.94%) KVM
5 5 (2.46%) Virtual Desktop
6 4 (1.97%) Hyper-V
6 4 (1.97%) Virtual Machines
7 3 (1.48%) DFS Replication
8 2 (0.99%) VMware ESXi
8 2 (0.99%) XenApp
9 1 (0.49%) vSphere
Systems Management
1 14 (6.90%) AirWatch
2 11 (5.42%) Data Guard
2 11 (5.42%) Oracle RMAN
2 11 (5.42%) SCCM
3 8 (3.94%) Single Sign-On
4 4 (1.97%) Microsoft Data Protection Manager
4 4 (1.97%) QRadar
5 3 (1.48%) SCOM
6 2 (0.99%) Backup Exec
6 2 (0.99%) Microsoft Clustering
6 2 (0.99%) Norton AntiVirus
6 2 (0.99%) SCOrch
6 2 (0.99%) Symantec Enterprise Vault
6 2 (0.99%) vMotion
6 2 (0.99%) WSUS
7 1 (0.49%) CA Service Virtualization
7 1 (0.49%) Cisco LMS
7 1 (0.49%) CSIRT
7 1 (0.49%) Microsoft Intune
7 1 (0.49%) vCenter Server
Vendors
1 57 (28.08%) Microsoft
2 50 (24.63%) ServiceNow
3 22 (10.84%) VMware
4 15 (7.39%) Ivanti
4 15 (7.39%) Sony
5 13 (6.40%) Cisco
5 13 (6.40%) Oracle
6 11 (5.42%) EMC
6 11 (5.42%) Sybase
7 8 (3.94%) 3PAR
7 8 (3.94%) Citrix
7 8 (3.94%) Red Hat
7 8 (3.94%) Veritas
8 7 (3.45%) Bloomberg
8 7 (3.45%) Reuters
8 7 (3.45%) SAP
9 6 (2.96%) HP
10 5 (2.46%) Remedy
11 4 (1.97%) Symantec
11 4 (1.97%) Wallstreet Suite