IT Support Analyst Contracts in the UK excluding London

IT Support Analyst
UK > UK excluding London

The median IT Support Analyst daily rate in the UK excluding London is £190, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 293 359 326
Rank change year-on-year +66 -33 +47
Contract jobs requiring an IT Support Analyst 43 40 138
As % of all contract jobs advertised in the UK excluding London 0.34% 0.19% 0.57%
As % of the Job Titles category 0.37% 0.21% 0.61%
Number of daily rates quoted 23 23 96
10th Percentile £150 £156 £125
25th Percentile £174 £164 £140
Median daily rate (50th Percentile) £190 £188 £178
Median % change year-on-year +1.33% +5.63% +4.41%
75th Percentile £200 £196 £220
90th Percentile £217 £228 £250
UK median daily rate £190 £190 £190
% change year-on-year - - +7.04%
Number of hourly rates quoted 11 10 11
10th Percentile - £10.95 £13.96
25th Percentile £17.44 £11.74 £14.95
Median hourly rate £22.05 £15.42 £25.00
Median % change year-on-year +43.00% -38.32% +61.13%
75th Percentile £22.08 £17.59 £27.38
90th Percentile £24.66 £22.25 £28.00
UK median hourly rate £22.05 £18.86 £25.00
% change year-on-year +16.91% -24.56% +49.25%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 11,767 19,240 22,667
% of contract IT jobs with a recognized job title 92.17% 92.63% 94.18%
Number of daily rates quoted 7,552 11,748 15,893
10th Percentile £213 £213 £225
25th Percentile £363 £363 £395
Median daily rate (50th Percentile) £475 £492 £500
Median % change year-on-year -3.46% -1.60% +5.26%
75th Percentile £575 £598 £595
90th Percentile £650 £688 £688
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 829 2,243 1,165
10th Percentile £14.00 £12.50 £13.45
25th Percentile £17.61 £15.75 £18.09
Median hourly rate £28.00 £39.55 £42.50
Median % change year-on-year -29.20% -6.94% +117.95%
75th Percentile £64.50 £61.30 £65.00
90th Percentile £75.00 £73.75 £75.00
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

IT Support Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Analyst in the UK excluding London

IT Support Analyst
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing IT Support Analyst in the UK excluding London.

Daily rate trend for IT Support Analyst in the UK excluding London

IT Support Analyst
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing IT Support Analyst in the UK excluding London.

Hourly rate trend for IT Support Analyst in the UK excluding London

IT Support Analyst
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing IT Support Analyst in the UK excluding London over the 6 months to 1 May 2025.

Hourly rate histogram for IT Support Analyst in the UK excluding London

IT Support Analyst
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Analyst within the UK excluding London region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +19 13 £190 - 21
Midlands - 11 £150 - 19
West Midlands - 9 £150 - 10
Yorkshire +10 8 £190 - 10
South West +47 5 £190 -5.00% 10
South East +42 5 £200 +19.40% 40
North West +15 5 - - 8
East of England +32 3 £185 +54.17% 17
Scotland +4 2 £194 +4.73% 4
Wales +1 2 £190 - 2
East Midlands - 2 £213 - 8
Northern Ireland - 2 £150 - 1
IT Support Analyst
UK

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 1 May 2025, IT Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring IT Support Analyst in the job title.

1 24 (55.81%) Social Skills
2 20 (46.51%) Active Directory
3 19 (44.19%) Windows
3 19 (44.19%) Microsoft 365
4 17 (39.53%) Customer Service
5 16 (37.21%) Problem-Solving
6 15 (34.88%) ITIL
7 14 (32.56%) Microsoft
8 8 (18.60%) Degree
9 7 (16.28%) Windows 10
10 6 (13.95%) Computer Science
10 6 (13.95%) Azure
11 5 (11.63%) Entra ID
11 5 (11.63%) Cybersecurity
11 5 (11.63%) Apple
11 5 (11.63%) Microsoft Certification
11 5 (11.63%) A+ Certification
11 5 (11.63%) MCP
11 5 (11.63%) Microsoft Office
11 5 (11.63%) Collaborative Working
12 4 (9.30%) Public Sector
12 4 (9.30%) Inclusion and Diversity
12 4 (9.30%) Stakeholder Management
12 4 (9.30%) VMware
12 4 (9.30%) Android
12 4 (9.30%) Incident Management
13 3 (6.98%) VLAN
13 3 (6.98%) SCCM
13 3 (6.98%) Mac OS
13 3 (6.98%) Windows Server

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.98%) Microsoft Exchange
1 3 (6.98%) SharePoint
2 1 (2.33%) IBM Notes
Applications
1 5 (11.63%) Microsoft Office
2 1 (2.33%) Microsoft Excel
2 1 (2.33%) Microsoft PowerPoint
Cloud Services
1 19 (44.19%) Microsoft 365
2 6 (13.95%) Azure
3 5 (11.63%) Entra ID
4 1 (2.33%) AWS
4 1 (2.33%) Google Workspace
4 1 (2.33%) OneDrive
Communications & Networking
1 3 (6.98%) TCP/IP
1 3 (6.98%) VLAN
2 2 (4.65%) DHCP
2 2 (4.65%) DNS
2 2 (4.65%) Remote Desktop
2 2 (4.65%) VPN
3 1 (2.33%) Firewall
3 1 (2.33%) Internet
3 1 (2.33%) Intrusion Detection
3 1 (2.33%) IP Telephony
3 1 (2.33%) LAN
3 1 (2.33%) MPLS
3 1 (2.33%) NAS
3 1 (2.33%) NetScaler
3 1 (2.33%) SAN
3 1 (2.33%) SD-WAN
3 1 (2.33%) Skype
3 1 (2.33%) Unified Communications
3 1 (2.33%) WAN
3 1 (2.33%) Wireless
General
1 24 (55.81%) Social Skills
2 4 (9.30%) Inclusion and Diversity
2 4 (9.30%) Public Sector
3 3 (6.98%) Analytical Skills
3 3 (6.98%) Law
4 2 (4.65%) Banking
4 2 (4.65%) Finance
5 1 (2.33%) Investment Banking
5 1 (2.33%) Manufacturing
5 1 (2.33%) Organisational Skills
5 1 (2.33%) Telecoms
Miscellaneous
1 3 (6.98%) Driving Licence
2 2 (4.65%) Management Information System
2 2 (4.65%) Onboarding
3 1 (2.33%) Blackberry
3 1 (2.33%) Data Centre
3 1 (2.33%) Legacy Systems
3 1 (2.33%) Video Conferencing
Operating Systems
1 19 (44.19%) Windows
2 7 (16.28%) Windows 10
3 4 (9.30%) Android
4 3 (6.98%) Linux
4 3 (6.98%) Mac OS
4 3 (6.98%) Windows Server
5 2 (4.65%) Windows Server 2012
5 2 (4.65%) Windows Server 2016
5 2 (4.65%) Windows Server 2019
6 1 (2.33%) Apple iOS
Processes & Methodologies
1 17 (39.53%) Customer Service
2 16 (37.21%) Problem-Solving
3 15 (34.88%) ITIL
4 6 (13.95%) Computer Science
5 5 (11.63%) Collaborative Working
5 5 (11.63%) Cybersecurity
6 4 (9.30%) Incident Management
6 4 (9.30%) Stakeholder Management
7 3 (6.98%) ERP
7 3 (6.98%) ITSM
7 3 (6.98%) Proactive Monitoring
8 2 (4.65%) Analytics
8 2 (4.65%) Break/Fix
8 2 (4.65%) Performance Metrics
8 2 (4.65%) Service Delivery
8 2 (4.65%) Service Management
8 2 (4.65%) User Experience
9 1 (2.33%) Security Patching
9 1 (2.33%) Threat Management
9 1 (2.33%) Ticket Management
Programming Languages
1 1 (2.33%) SQL
Qualifications
1 8 (18.60%) Degree
2 5 (11.63%) A+ Certification
2 5 (11.63%) MCP
2 5 (11.63%) Microsoft Certification
3 3 (6.98%) DBS Check
4 2 (4.65%) Computer Science Degree
5 1 (2.33%) BPSS Clearance
Quality Assurance & Compliance
1 3 (6.98%) Accessibility
1 3 (6.98%) SLA
2 1 (2.33%) Data Quality
2 1 (2.33%) PCI DSS
System Software
1 20 (46.51%) Active Directory
2 1 (2.33%) Hyper-V
2 1 (2.33%) VMware Infrastructure
2 1 (2.33%) vSphere
2 1 (2.33%) XenApp
Systems Management
1 3 (6.98%) Microsoft Intune
1 3 (6.98%) SCCM
2 1 (2.33%) AirWatch
Vendors
1 14 (32.56%) Microsoft
2 5 (11.63%) Apple
3 4 (9.30%) VMware
4 2 (4.65%) ServiceNow
5 1 (2.33%) Cisco
5 1 (2.33%) Citrix
5 1 (2.33%) Dell
5 1 (2.33%) F5
5 1 (2.33%) Google
5 1 (2.33%) HP
5 1 (2.33%) IBM
5 1 (2.33%) Liquidlogic
5 1 (2.33%) Lotus
5 1 (2.33%) Sun