The median annual salary for a CRM Analyst was £45,000 in advertised job vacancies during the 3 months to 27 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Relationship Management Analyst
UK
3 months to
27 Apr 2017
Same period 2016 Same period 2015
Rank 744 795 807
Rank change year-on-year +51 +12  
Permanent jobs requiring a CRM Analyst 121 155 178
As % of all permanent IT jobs advertised in the UK 0.14% 0.15% 0.16%
As % of the Job Titles category 0.15% 0.16% 0.17%
Number of salaries quoted 105 143 161
Median salary £45,000 £41,500 £45,000
Median salary % change year-on-year +8.43% -7.77%  
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £59,000 £55,800 £67,500
UK excluding London median salary £37,500 £37,500 £39,000
% change year-on-year - -3.84%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 82827 99939 106877
As % of all permanent IT job vacancies advertised in the UK 96.29% 96.32% 96.56%
Number of salaries quoted 68817 83912 87121
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

CRM Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured CRM Analyst in the job title.

Job vacancy trend for CRM Analyst in the UK

CRM Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM Analyst.

Salary trend for CRM Analyst in the UK

CRM Analyst
Salary Histogram

The salary distribution of IT jobs citing CRM Analyst over the 3 months to 27 April 2017.

Salary histogram for CRM Analyst in the UK

CRM Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Analyst within the UK over the 3 months to 27 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +59 118 £45,000 +6.50% 20
London +58 66 £52,500 +10.52% 8
South East +74 26 £45,000 +16.12% 5
North West -7 17 £35,000 +2.94% 2
Surrey +55 15 £32,500 -18.75% 1
City of London +36 8 £42,750 -28.75% 2
Chertsey - 8 £32,500 - 1
Manchester - 8 £37,500 - 1
West Sussex - 7 £55,000 - 1
Yorkshire +7 4 £38,950 +3.86% 2
Staines - 4 - -
Crawley - 4 £55,000 - 1
Leeds +26 3 £41,975 +11.93% 2
West Yorkshire +15 3 £41,975 +11.93% 2
East of England +11 3 £45,000 -10.00% 1
Teddington - 3 £52,500 -
Berkshire - 3 £50,000 - 1
Hertfordshire +12 2 £46,500 -7.00% 1
Woking +4 2 £50,000 -
Lancashire -4 2 £32,500 -
Cheshire -6 2 £45,000 +26.76%
Warrington - 2 £45,000 -
Reading - 2 £35,000 -
Cardiff - 2 £35,500 -
South Wales - 2 £35,500 -
Wales - 2 £35,500 -
Bedfordshire +22 1 £41,000 -9.89%
West Midlands +17 1 £25,000 -23.07% 1
Birmingham +14 1 £25,000 -32.88%
York +14 1 £34,000 +9.67%

CRM Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 27 April 2017, CRM Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring CRM Analyst in the job title.

1 249 (100.00%) CRM
2 134 (53.82%) Dynamics CRM
3 109 (43.78%) Microsoft
4 80 (32.13%) SQL
5 60 (24.10%) Marketing
6 56 (22.49%) Business Analysis
7 54 (21.69%) Finance
8 52 (20.88%) Agile Software Development
9 51 (20.48%) Salesforce.com
10 47 (18.88%) Analytical Skills
11 44 (17.67%) Change Management
12 43 (17.27%) Business Intelligence
13 39 (15.66%) Degree
14 36 (14.46%) SQL Server
15 33 (13.25%) ERP
16 31 (12.45%) Data Analysis
17 30 (12.05%) Project Management
18 24 (9.64%) Microsoft Excel
19 23 (9.24%) Analytics
20 22 (8.84%) Scrum
20 22 (8.84%) User Acceptance Testing
21 19 (7.63%) Stakeholder Management
21 19 (7.63%) .NET
22 18 (7.23%) ITIL
22 18 (7.23%) Oracle
22 18 (7.23%) Migration
22 18 (7.23%) Use Case
23 17 (6.83%) MS Visio
23 17 (6.83%) SharePoint
24 16 (6.43%) ETL

CRM Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (6.83%) SharePoint
2 9 (3.61%) SAS
3 6 (2.41%) Apache Pig
4 4 (1.61%) CMS
5 1 (0.40%) MS Exchange
5 1 (0.40%) SugarCRM
5 1 (0.40%) Umbraco
5 1 (0.40%) WordPress
Applications
1 24 (9.64%) Microsoft Excel
2 17 (6.83%) MS Visio
3 8 (3.21%) Microsoft Project
4 5 (2.01%) Microsoft Office
4 5 (2.01%) SPSS
5 4 (1.61%) Microsoft PowerPoint
Business Applications
1 134 (53.82%) Dynamics CRM
2 12 (4.82%) Salesforce.com CRM
3 9 (3.61%) Oracle CRM
4 8 (3.21%) Oracle EBS
5 7 (2.81%) FastStats
6 4 (1.61%) SAP CRM
7 3 (1.20%) Eloqua
8 2 (0.80%) Raiser's Edge
9 1 (0.40%) Aareon QL
9 1 (0.40%) arcHouse
9 1 (0.40%) FastStats PeopleStage
9 1 (0.40%) Infor CRM
9 1 (0.40%) Kypera Housing
9 1 (0.40%) MIS ActiveH
9 1 (0.40%) Northgate Housing
9 1 (0.40%) OPENHousing
9 1 (0.40%) Orchard Housing
9 1 (0.40%) Sage CRM
9 1 (0.40%) SAP CS
9 1 (0.40%) SAP ERP
Cloud Services
1 2 (0.80%) Force.com
2 1 (0.40%) Office 365
2 1 (0.40%) SmartFocus
2 1 (0.40%) Veeva
Communications & Networking
1 1 (0.40%) Intranet
1 1 (0.40%) LAN
1 1 (0.40%) SSL
1 1 (0.40%) Unified Communications
1 1 (0.40%) VLAN
1 1 (0.40%) WAN
Database & Business Intelligence
1 36 (14.46%) SQL Server
2 16 (6.43%) Big Data
3 13 (5.22%) BusinessObjects
3 13 (5.22%) Hadoop
3 13 (5.22%) SQL Server Reporting Services
4 10 (4.02%) Relational Database
5 9 (3.61%) MySQL
5 9 (3.61%) OLAP
5 9 (3.61%) Oracle OLAP
5 9 (3.61%) Power BI
5 9 (3.61%) RDBMS
6 7 (2.81%) OLTP
7 6 (2.41%) Apache Hive
8 5 (2.01%) Data Warehouse
8 5 (2.01%) SQL Server Integration Services
9 4 (1.61%) Data Lake
9 4 (1.61%) NoSQL
10 3 (1.20%) Crystal Reports
10 3 (1.20%) Data Mining
11 2 (0.80%) BusinessObjects XI
Development Applications
1 12 (4.82%) JIRA
2 7 (2.81%) Team Foundation Server
3 6 (2.41%) Talend Open Studio
4 4 (1.61%) Git (software)
4 4 (1.61%) git-flow
5 1 (0.40%) Selenium
General
1 60 (24.10%) Marketing
2 54 (21.69%) Finance
3 9 (3.61%) Retail
4 8 (3.21%) Advertising
5 7 (2.81%) French Language
6 6 (2.41%) Legal
7 5 (2.01%) Financial Institution
8 4 (1.61%) Banking
8 4 (1.61%) Telecoms
9 3 (1.20%) Pharmaceutical
10 2 (0.80%) Front Office
10 2 (0.80%) Investment Banking
10 2 (0.80%) Manufacturing
11 1 (0.40%) Back Office
Libraries, Frameworks & Software Standards
1 19 (7.63%) .NET
2 7 (2.81%) .NET Framework
2 7 (2.81%) ASP.NET
2 7 (2.81%) jQuery
3 6 (2.41%) Entity Framework
3 6 (2.41%) Middleware
4 5 (2.01%) HTML
5 3 (1.20%) COM
6 2 (0.80%) Mason
6 2 (0.80%) Visualforce
7 1 (0.40%) AngularJS
7 1 (0.40%) ASP.NET MVC
7 1 (0.40%) Web Services
Miscellaneous
1 47 (18.88%) Analytical Skills
2 8 (3.21%) FMCG
2 8 (3.21%) iPad
2 8 (3.21%) Management Information System
3 6 (2.41%) Fintech
4 4 (1.61%) PMI
5 2 (0.80%) Computer Science
5 2 (0.80%) Data Structures
5 2 (0.80%) Equities
5 2 (0.80%) Greenfield Project
5 2 (0.80%) Hedge funds
6 1 (0.40%) Credit Risk
6 1 (0.40%) NHS
6 1 (0.40%) Social Media
6 1 (0.40%) Spread Betting
Operating Systems
1 10 (4.02%) Windows
2 7 (2.81%) Windows Server
3 6 (2.41%) Windows Server 2012
Processes & Methodologies
1 249 (100.00%) CRM
2 56 (22.49%) Business Analysis
3 52 (20.88%) Agile Software Development
4 44 (17.67%) Change Management
5 43 (17.27%) Business Intelligence
6 33 (13.25%) ERP
7 31 (12.45%) Data Analysis
8 30 (12.05%) Project Management
9 23 (9.24%) Analytics
10 22 (8.84%) Scrum
10 22 (8.84%) User Acceptance Testing
11 19 (7.63%) Stakeholder Management
12 18 (7.23%) ITIL
12 18 (7.23%) Migration
12 18 (7.23%) Use Case
13 16 (6.43%) ETL
14 15 (6.02%) E-Commerce
15 13 (5.22%) Data Migration
15 13 (5.22%) UML
15 13 (5.22%) Workflow
Programming Languages
1 80 (32.13%) SQL
2 15 (6.02%) C#
3 10 (4.02%) JavaScript
4 8 (3.21%) VB
5 6 (2.41%) VBA
6 5 (2.01%) R
7 4 (1.61%) PL/SQL
8 2 (0.80%) Apex Code
8 2 (0.80%) T-SQL
9 1 (0.40%) ABAP
9 1 (0.40%) PHP
Qualifications
1 39 (15.66%) Degree
2 12 (4.82%) PMI Certification
3 8 (3.21%) PMP
4 5 (2.01%) ISEB
5 1 (0.40%) ISTQB
5 1 (0.40%) Security Cleared
Quality Assurance & Compliance
1 14 (5.62%) Data Quality
2 6 (2.41%) QA
2 6 (2.41%) SLA
3 1 (0.40%) PMO
System Software
1 10 (4.02%) Active Directory
2 6 (2.41%) Hyper-V
Vendors
1 109 (43.78%) Microsoft
2 51 (20.48%) Salesforce.com
3 18 (7.23%) Oracle
4 12 (4.82%) Cognos
5 8 (3.21%) Remedy
6 6 (2.41%) Tableau
6 6 (2.41%) Talend
7 5 (2.01%) SAP
7 5 (2.01%) Siebel
8 2 (0.80%) Google
9 1 (0.40%) Alteryx
9 1 (0.40%) Amdocs
9 1 (0.40%) Capita
9 1 (0.40%) Civica
9 1 (0.40%) IBM
9 1 (0.40%) Lagan
9 1 (0.40%) Northgate
9 1 (0.40%) Orchard
9 1 (0.40%) Sage
9 1 (0.40%) Salesforce Marketing Cloud
West London
Logic Engagements Ltd
Salary: £35000 - £45000 per annum + Benefits package
Posted: Yesterday
Chertsey, Surrey
Venturi
Salary: £30000 - £35000 per annum + bonus and full benefits
Posted: 2 days ago
London
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Salary: £52000 - £60000 per annum + Car, Bonus,Home Working
Posted: 5 days ago
Hertfordshire
Nigel Frank International
Salary: £47000 - £55000 per annum + Training, Bonus
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High Wycombe
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Salary: £32000 - £36000 per annum
Posted: 9 days ago
City of London
Mason Frank International
Salary: £55000 per annum + Bonus & Benefits
Posted: 6 days ago
Liverpool, Merseyside
Senitor Associates
Salary: £20000 - £30000 per annum + Excellent Benefits
Posted: 6 days ago
London
ARC IT Recruitment Ltd
Salary: £50000 - £60000 per annum + bonus + benefits
Posted: 6 days ago
West End
Hays London City Cheapside
Salary: £35000.00 - £40000.00 per annum + bonuses + benefits
Posted: 9 days ago
City of London
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Salary: £35000 - £40000 per annum
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Leeds, Yorkshire
Sky Betting and Gaming
Posted: 8 days ago
Leeds, Yorkshire
Sky Betting and Gaming
Posted: 8 days ago
Crawley
Ampersand Consulting
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London
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Salary: £55000.00 - £70000.00 per annum + 10% Bonus & Benefits
Posted: 21 days ago
London
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Salary: £45000 - £55000 per annum + Bonus
Posted: 16 days ago
Manchester
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Salary: £30000 - £35000 per annum
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