Period
to 27 July 2017

The median annual salary for a CRM Analyst was £42,750 in advertised job vacancies during the 6 months to 27 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Relationship Management Analyst
UK
6 months to
27 Jul 2017
Same period 2016 Same period 2015
Rank 902 924 956
Rank change year-on-year +22 +32 -121
Permanent jobs requiring a CRM Analyst 298 334 346
As % of all permanent IT jobs advertised in the UK 0.17% 0.17% 0.16%
As % of the Job Titles category 0.17% 0.17% 0.16%
Number of salaries quoted 248 295 288
UK median annual salary £42,750 £40,000 £45,000
Median salary % change year-on-year +6.88% -11.11% -
10th Percentile £30,850 £28,550 £27,500
90th Percentile £61,625 £57,500 £68,750
UK excluding London median annual salary £35,000 £37,500 £40,000
% change year-on-year -6.67% -6.25% -3.61%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 170306 194673 213134
As % of all permanent IT job vacancies advertised in the UK 95.98% 96.48% 96.54%
Number of salaries quoted 138391 163597 174752
UK median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £27,500 £26,500 £26,250
90th Percentile £77,500 £76,250 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

CRM Analyst
Job Vacancy Trend

Job postings that featured CRM Analyst in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for CRM Analyst in the UK

CRM Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM Analyst.

Salary trend for CRM Analyst in the UK

CRM Analyst
Salary Histogram

The salary distribution of IT jobs citing CRM Analyst over the 6 months to 27 July 2017.

Salary histogram for CRM Analyst in the UK

CRM Analyst
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Analyst within the UK over the 6 months to 27 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +50 295 £44,000 +7.98% 18
London +19 159 £48,000 +1.05% 9
UK excluding London +85 139 £35,000 -6.67% 9
South East +122 75 £35,000 -6.67% 4
North of England -7 29 £35,000 -6.67% 4
North West -11 24 £35,000 -1.41% 3
Midlands +30 22 £35,000 +16.67% 1
West Midlands +23 18 £36,250 +22.88%
East of England -2 9 £41,000 -18.00%
Yorkshire +11 5 £36,475 -2.73% 1
East Midlands +26 4 £35,000 +7.69% 1
Wales +8 2 £35,500 +2.90%
South West +16 1 £57,500 +58.62%
Scotland +14 1 £27,500 -17.91%

CRM Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 27 July 2017, CRM Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring CRM Analyst in the job title.

1 298 (100.00%) CRM
2 150 (50.34%) Dynamics CRM
3 110 (36.91%) Microsoft
4 92 (30.87%) Finance
5 88 (29.53%) SQL
6 85 (28.52%) Salesforce.com
7 84 (28.19%) Marketing
8 72 (24.16%) Business Analysis
9 67 (22.48%) Analytical Skills
10 49 (16.44%) Data Analysis
10 49 (16.44%) Agile Software Development
11 46 (15.44%) ERP
12 42 (14.09%) Degree
13 40 (13.42%) Microsoft Excel
14 37 (12.42%) Business Intelligence
15 36 (12.08%) User Acceptance Testing
16 31 (10.40%) Document Management
17 30 (10.07%) Analytics
18 29 (9.73%) Project Management
19 28 (9.40%) User Stories
20 23 (7.72%) SharePoint
20 23 (7.72%) Mathematics
21 22 (7.38%) Asset Management
22 21 (7.05%) Retail
22 21 (7.05%) MS Visio
23 20 (6.71%) SAP
23 20 (6.71%) Change Management
23 20 (6.71%) Salesforce.com CRM
23 20 (6.71%) Test Automation
24 19 (6.38%) Workflow

CRM Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (7.72%) SharePoint
2 18 (6.04%) SAS
3 4 (1.34%) SharePoint 2010
4 2 (0.67%) CMS
5 1 (0.34%) Confluence
5 1 (0.34%) IIS
5 1 (0.34%) SharePoint 2013
5 1 (0.34%) SugarCRM
5 1 (0.34%) Umbraco
Applications
1 40 (13.42%) Microsoft Excel
2 21 (7.05%) MS Visio
3 16 (5.37%) Microsoft PowerPoint
4 8 (2.68%) Microsoft Office
4 8 (2.68%) SPSS
5 5 (1.68%) Microsoft Project
5 5 (1.68%) SPSS Modeler
6 3 (1.01%) Chatbot
Business Applications
1 150 (50.34%) Dynamics CRM
2 20 (6.71%) Salesforce.com CRM
3 12 (4.03%) SAP CRM
4 10 (3.36%) Adobe Campaign
5 8 (2.68%) Siebel CRM
6 6 (2.01%) Oracle CRM
7 5 (1.68%) Eloqua
7 5 (1.68%) Oracle EBS
8 4 (1.34%) NetSuite
8 4 (1.34%) SAP Hybris
9 3 (1.01%) FastStats
10 2 (0.67%) Raiser's Edge
11 1 (0.34%) Aareon QL
11 1 (0.34%) FastStats PeopleStage
11 1 (0.34%) Kypera Housing
11 1 (0.34%) MIS ActiveH
11 1 (0.34%) Northgate Housing
11 1 (0.34%) OPENHousing
11 1 (0.34%) Orchard Housing
11 1 (0.34%) Sage CRM
Cloud Services
1 8 (2.68%) Dynamics 365
1 8 (2.68%) Google Analytics
2 7 (2.35%) iPaaS
2 7 (2.35%) Salesforce Service Cloud
3 5 (1.68%) Office 365
4 4 (1.34%) Force.com
4 4 (1.34%) SaaS
5 2 (0.67%) Boomi
6 1 (0.34%) Salesforce Sales Cloud
Communications & Networking
1 1 (0.34%) Extranet
1 1 (0.34%) Intranet
1 1 (0.34%) SMS
Database & Business Intelligence
1 10 (3.36%) BusinessObjects
2 8 (2.68%) Big Data
2 8 (2.68%) Data Mining
2 8 (2.68%) Data Warehouse
3 7 (2.35%) SQL Server Integration Services
4 6 (2.01%) SQL Server
5 5 (1.68%) SQL Server Reporting Services
6 4 (1.34%) Data Lake
6 4 (1.34%) Hadoop
6 4 (1.34%) Power BI
6 4 (1.34%) Relational Database
7 1 (0.34%) Looker
7 1 (0.34%) MS Access
7 1 (0.34%) PowerPivot
7 1 (0.34%) Qlik Sense
Development Applications
1 3 (1.01%) Git (software)
1 3 (1.01%) Jenkins
1 3 (1.01%) Selenium
2 2 (0.67%) JIRA
2 2 (0.67%) Team Foundation Server
3 1 (0.34%) LSMW
3 1 (0.34%) Visual Studio Team System
General
1 92 (30.87%) Finance
2 84 (28.19%) Marketing
3 21 (7.05%) Retail
4 11 (3.69%) Banking
5 9 (3.02%) Legal
6 5 (1.68%) Advertising
6 5 (1.68%) Financial Institution
7 4 (1.34%) Back Office
8 2 (0.67%) French Language
8 2 (0.67%) Games
9 1 (0.34%) Front Office
9 1 (0.34%) Investment Banking
9 1 (0.34%) Law
9 1 (0.34%) Music Industry
9 1 (0.34%) Telecoms
Libraries, Frameworks & Software Standards
1 12 (4.03%) .NET
2 8 (2.68%) jQuery
2 8 (2.68%) Middleware
3 7 (2.35%) HTML
4 5 (1.68%) ASP.NET
5 4 (1.34%) COM
6 3 (1.01%) .NET Framework
6 3 (1.01%) AngularJS
6 3 (1.01%) Visualforce
7 2 (0.67%) CSS
7 2 (0.67%) Entity Framework
7 2 (0.67%) GWT
7 2 (0.67%) HTML5
7 2 (0.67%) Struts
8 1 (0.34%) Mason
8 1 (0.34%) XML
Miscellaneous
1 67 (22.48%) Analytical Skills
2 11 (3.69%) Computer Science
3 8 (2.68%) iPad
4 6 (2.01%) Data Structures
5 5 (1.68%) Fintech
5 5 (1.68%) Online Banking
6 4 (1.34%) FMCG
6 4 (1.34%) PMI
7 3 (1.01%) Enterprise Software
8 2 (0.67%) Management Information System
8 2 (0.67%) User Experience
9 1 (0.34%) Credit Risk
9 1 (0.34%) Equities
9 1 (0.34%) Mobile Games
9 1 (0.34%) NHS
9 1 (0.34%) Social Media
Operating Systems
1 3 (1.01%) Windows
2 2 (0.67%) Windows Server
3 1 (0.34%) Windows 7
Processes & Methodologies
1 298 (100.00%) CRM
2 72 (24.16%) Business Analysis
3 49 (16.44%) Agile Software Development
3 49 (16.44%) Data Analysis
4 46 (15.44%) ERP
5 37 (12.42%) Business Intelligence
6 36 (12.08%) User Acceptance Testing
7 31 (10.40%) Document Management
8 30 (10.07%) Analytics
9 29 (9.73%) Project Management
10 28 (9.40%) User Stories
11 23 (7.72%) Mathematics
12 22 (7.38%) Asset Management
13 20 (6.71%) Change Management
13 20 (6.71%) Test Automation
14 19 (6.38%) B2B
14 19 (6.38%) Workflow
15 16 (5.37%) Business Process Modelling
15 16 (5.37%) Enterprise Architecture
15 16 (5.37%) IT Strategy
Programming Languages
1 88 (29.53%) SQL
2 11 (3.69%) C#
3 9 (3.02%) VB
4 7 (2.35%) JavaScript
4 7 (2.35%) PHP
4 7 (2.35%) R
5 6 (2.01%) C
5 6 (2.01%) Java
6 5 (1.68%) VBA
7 3 (1.01%) Apex Code
7 3 (1.01%) Python
8 2 (0.67%) SOQL
8 2 (0.67%) SOSL
8 2 (0.67%) T-SQL
9 1 (0.34%) ABAP
Qualifications
1 42 (14.09%) Degree
2 6 (2.01%) ISEB
3 4 (1.34%) PMI Certification
4 3 (1.01%) Computer Science Degree
4 3 (1.01%) Numerate Degree
5 2 (0.67%) Microsoft Certification
6 1 (0.34%) ISTQB
6 1 (0.34%) MCTS
Quality Assurance & Compliance
1 16 (5.37%) QA
2 4 (1.34%) Data Quality
3 1 (0.34%) PMO
3 1 (0.34%) Sarbanes-Oxley
3 1 (0.34%) SLA
System Software
1 15 (5.03%) Active Directory
2 1 (0.34%) Hyper-V
2 1 (0.34%) XenDesktop
Vendors
1 110 (36.91%) Microsoft
2 85 (28.52%) Salesforce.com
3 20 (6.71%) SAP
4 16 (5.37%) Tableau
5 15 (5.03%) Remedy
6 12 (4.03%) Siebel
7 11 (3.69%) Oracle
8 10 (3.36%) Adobe
9 8 (2.68%) Google
9 8 (2.68%) MuleSoft
10 7 (2.35%) Cognos
11 6 (2.01%) Birst
12 5 (1.68%) IBM
12 5 (1.68%) Omniture
12 5 (1.68%) Salesforce Marketing Cloud
13 4 (1.34%) hybris
14 3 (1.01%) Alteryx
14 3 (1.01%) Cognizant
14 3 (1.01%) Informatica
15 2 (0.67%) Dell
City, London
I.T. Skillfinder
Salary: From £60,000 to £70,000 per annum + Bonus + Pension + Health + Other B
Posted: 2 days ago
Manchester, Lancashire
Venturi
Salary: £30000 - £35000 per annum
Posted: 5 hours ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: to 40k plus benefits
Posted: 6 days ago
London
Vivid Resourcing
Posted: 2 days ago
London
Joseph Harry Ltd
Salary: £50000 - £70000 per annum + 10% Pension + 20-30% Bonus
Posted: 3 days ago
Basingstoke, Hampshire
Thermo Fisher Scientific
Posted: Yesterday
Reading, Berkshire
Uniting Ambition
Salary: £40k - 50k per year
Posted: 2 days ago
Nottingham, Nottinghamshire
Lewis Paige
Salary: £30000 - £35000 per annum
Posted: 3 days ago
Crawley, Sussex
Clearwater People Solutions Ltd
Posted: 15 days ago
London
Cognitive Group Ltd
Salary: £50000 - £55000 per annum
Posted: 15 days ago
London
Ticketmaster
Salary: Highly Competitive
Posted: 10 days ago