151 to 175 of 199 CRM Jobs in the West Midlands

growth, conversion improvements, and customer lifetime value. Partner with finance teams to evaluate digital investments, business case viability, and ROI for new initiatives. Lead CRM & loyalty initiatives, working with cross-functional teams to maximise engagement, retention, and LTV. Establish a clear product development framework, ensuring PMs have the tools, training … first-party data strategies, AI-driven personalisation, and commercial data analysis. Hands-on experience with A/B testing, AI-powered recommendations, and CRM-driven engagement strategies. Strong stakeholder management and leadership skills, ensuring alignment and execution across teams. Ability to define and assess business cases, P&L impact ...

Equip firms with an effective Partnerships Pack, marketing materials and joint initiatives to support client identification and introduction. Maintain accurate portfolio records in the CRM, tracking and reporting on progress to support quality and informed decision-making. Manage personal objectives and development plan. Collaborate closely across various teams at Allica … earning trust from partners, customers and colleagues Strong communication and presentation skills for in-person/virtual meetings and events Confident managing a CRM-based portfolio and reporting on pipeline progress Commercially minded, balancing new revenue generation with appropriate consideration of risk and reputation Comfortable working collaboratively with specialist colleagues ...

high-quality meetings for the wider sales team Following up marketing campaigns, events and inbound enquiries Maintaining accurate prospect and activity information within the CRM Managing your own pipeline, diary and follow-up activity Working towards agreed activity, opportunity and revenue targets Working closely with senior commercial colleagues to develop … written Ability to work independently and manage your own workload Good organisation and attention to detail A disciplined approach to follow-up and CRM management Resilience and persistence - you understand that not every conversation becomes an opportunity A genuine interest in technology and new business Right to work ...

Experienced Finance Administrator required to join an established team. Accounts Payable operations and ERP/CRM system management are the core focus of this role, alongside supporting the wider finance team with general accounting duties. Ideal candidate for the role of Finance Administrator would possess strong Accounts Payable knowledge … committed to delivering a high level of accuracy and have strong hands-on experience using Microsoft Dynamics 365 or similar major ERP/CRM systems alongside excellent organisational skills. Offered as a 6-month temporary contract with an attractive hourly rate and an immediate start available. Finance Administrator Duties: Process ...

Market Engineering . Perk's revenue organisation is 800 people selling to more than 10,000 companies. Behind them sits a CRM, an enrichment and signal stack, a growing set of AI agents - and a lot of manual work that no longer needs to exist. Your job is to remove … than any single tool on a CV. What You'll Do Own the strategy and the stack Define Perk's GTM engineering architecture - how CRM, enrichment, signal, sequencing, orchestration and data layers fit together. Make the tooling calls: what we adopt, what we consolidate, what we retire ...

Market Engineering . Perk's revenue organisation is 800 people selling to more than 10,000 companies. Behind them sits a CRM, an enrichment and signal stack, a growing set of AI agents - and a lot of manual work that no longer needs to exist. Your job is to remove … than any single tool on a CV. What You'll Do Own the strategy and the stack Define Perk's GTM engineering architecture - how CRM, enrichment, signal, sequencing, orchestration and data layers fit together. Make the tooling calls: what we adopt, what we consolidate, what we retire ...

Responsibilities: Collaborate with stakeholders to gather and analyze business requirements and translate them into NetSuite solutions. Configure and customize NetSuite modules such as Financials, CRM, Inventory Management, and SuiteCommerce to meet project objectives. Conduct workshops, interviews, and requirement gathering sessions to elicit client needs and preferences. Design and document functional … Accounting, Finance, or related field. years of experience in NetSuite implementation and functional consulting. Proven expertise in configuring and customizing NetSuite modules, including Financials, CRM, Inventory Management, and SuiteCommerce. Strong understanding of ERP concepts, business processes, and industry best practices. Excellent communication, presentation, and interpersonal skills with the ability ...

D365 Power Platform Support Consultant up to £45,000 - Stoke on Trent, 2-3 days a week. A Microsoft Partner is looking for a D365 Power Platform Support Consultant paying up to £45,000 with ...

offers an exciting opportunity to develop your administrative and IT skills within a fast-paced, energetic environment. Duties Manage and update customer relationship management (CRM) software to track sales activities, leads, and client interactions Prepare and maintain sales reports using Microsoft Excel and Microsoft PowerPoint to analyze performance metrics … sales administration or a similar administrative role with strong organizational skills Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook; familiarity with CRM software is essential Strong computer literacy with the ability to adapt quickly to new IT systems and tools Demonstrated ability to manage time effectively ...

About the Job Drive the technical delivery of CRM and marketing automation initiatives to support a world‐class student journey, focusing on recruitment, conversion, and retention. Own the design, execution, and optimisation of personalised, data‐driven, omni‐channel communication strategies across the student lifecycle. Act as a bridge between marketing … Lead the implementation and optimisation of journeys within Salesforce Marketing Cloud, leveraging tools such as Journey Builder, Automation Studio, and SQL. Take ownership of CRM automation performance, ensuring system reliability, data accuracy, and continuous optimisation. Drive personalisation and targeting strategies using behavioural data, segmentation, and predictive insights, while maintaining strong ...

support our growth ambitions. We are now recruiting for a Principal Engineer – Salesforce to drive the development and evolution of our Salesforce-based CRM platform. This is a pivotal role combining deep technical expertise in Salesforce with strong delivery capability. You will shape the engineering strategy and ensure the delivery … scalable, secure CRM solutions supporting key business domains including lending, savings, broker journeys, and customer servicing. Salesforce plays a central role in our customer platform, enabling seamless end-to-end journeys across acquisition, onboarding, and servicing. These roles can be based from our Wolverhampton, Chatham, or London office, with occasional ...

clear and accurate information on products and services Resolve customer queries and complaints in a professional manner Log customer interactions accurately on the system (CRM) Identify customer needs and offer suitable solutions Carry out basic troubleshooting where required Work closely with other teams to resolve issues Ensure all processes … calm and professional under pressure Good problem-solving skills Positive and customer-focused attitude Previous experience in customer service, retail, or similar Experience using CRM systems or SAP GCSE Maths & English (Grade C/4 or above) Keywords Customer Service Advisor, Customer Service Representative, Contact Centre Advisor, Call Centre Agent ...

reporting and insight, providing clear, accurate information on the sales pipeline, forecasts, revenue, conversion, capacity, risks and future operational demand. Maintain high-quality customer relationship management system data, ensuring customer, opportunity, quote and handover information is accurate, complete and up to date. Set and monitor performance measures and agreed service … Strengthen governance and ways of working by setting clear responsibilities, regular reporting, escalation routes and consistent processes across teams. Support onboarding readiness through customer relationship management system configuration, workflow coordination, reporting requirements, data management and clear communication between teams. Identify and deliver continuous improvements through automation, streamlined workflows, consistent reporting ...

stakeholders Qualifying opportunities properly and booking meetings Following up on marketing campaigns, events and inbound enquiries Keeping your activity and pipeline accurate in the CRM Working to agreed activity and revenue targets What we're looking for 2 year experience in outbound lead generation, inside sales or business development Genuine … decision makers, including cold calls The ability to work autonomously, manage your own diary and hit the ground running Discipline with follow-up and CRM hygiene Clear written English for email and LinkedIn outreach Desirable Experience selling software, SaaS, AI or other technology Experience selling into retail, education, charities, hospitality ...

/advantages for the specific prospect; Close by selling viva.com products/services; Enter and update customer data/other useful information in the CRM system; Undertake all relevant training and refresh training as relevant to your role; Promote a team spirit and be able to learn from your colleagues … past positions; A good understanding of information technology, particularly web-based applications; Excellent presentation and negotiation skills; Experience in working with Customer Relationship Management (CRM) systems; Outstanding negotiation/sales skills with proven closing ability; Strong organizational and diary management skills; Resilient and persistent, able to handle objections; A results ...

Peppermint CRM is seeking an experienced Dynamics CRM Developer/Technical Specialist to own the technical design, development and support of the Peppermint Dynamics CRM platform, collaborating with developers, architects and stakeholders to deliver robust CRM solutions. You'll become the go-to technical contact for the platform, working ...

Job Description: Customer Success Manager – IT & Tech Recruitment Location: Edgbaston, Birmingham B15 1TP About Us At VIQU, we’re a specialist IT and technology recruitment agency with a reputation for delivering exceptional service to both ...

clear and accurate information on products and services Resolve customer queries and complaints in a professional manner Log customer interactions accurately on the system (CRM) Identify customer needs and offer suitable solutions Carry out basic troubleshooting where required Work closely with other teams to resolve issues Ensure all processes … calm and professional under pressure Good problem-solving skills Positive and customer-focused attitude Previous experience in customer service, retail, or similar Experience using CRM systems or SAP GCSE Maths & English (Grade C/4 or above) Winsearch acts as an employment agency for permanent staff. We recruit for roles ...

Cloud for Customer and SAP CRM- Utilizing analytical thinking to develop strategic business solutions- Excelling in business process improvement and modeling- Managing customer relationship management systems effectively- Embracing change and fostering innovation in technology implementation- Coaching and mentoring teams to enhance performance and developmentTravel RequirementsUp to 80%Job Posting ...

executive stakeholders. Coordinate internal resources to ensure commitments and customer expectations are delivered. Maintain accurate customer records, opportunities, and account information within the CRM system. Customer Retention Monitor customer satisfaction levels, service performance, and relationship health. Identify early warning indicators of customer dissatisfaction or contract risk. Work closely with operational … technical solutions confidently at a business and commercial level. Understanding of service delivery frameworks, service level agreements (SLAs), and customer success principles. Experience using CRM platforms and maintaining accurate customer records and pipelines. Skills Excellent relationship‐building and stakeholder management skills. Strong communication and presentation abilities. Commercially aware with ...

lead transition activities and ensure a seamless move from programme delivery into BAU support. This is a high-profile assignment involving a new Salesforce CRM, SAP integrations and a customer experience portal, offering the opportunity to influence service design, support strategy and ongoing product management. Key Responsibilities Define the Target … suppliers. Support procurement and supplier selection activities relating to ongoing service support. Essential Experience Proven Service Design and Service Transition experience within large-scale CRM and ERP transformation programmes. Strong Salesforce and SAP experience, ideally within complex enterprise environments. Solid understanding of ITIL service management, including incident, release and operational ...

lead transition activities and ensure a seamless move from programme delivery into BAU support. This is a high-profile assignment involving a new Salesforce CRM, SAP integrations and a customer experience portal, offering the opportunity to influence service design, support strategy and ongoing product management. Key Responsibilities Define the Target … suppliers. Support procurement and supplier selection activities relating to ongoing service support. Essential Experience Proven Service Design and Service Transition experience within large-scale CRM and ERP transformation programmes. Strong Salesforce and SAP experience, ideally within complex enterprise environments. Solid understanding of ITIL service management, including incident, release and operational ...

Management: Owning your designated territory while recognising you're free to generate business anywhere in the UK. Planning your sales week independently, managing your CRM, and progressing merchants from initial conversation through to hardware installation and onboarding. Meaningful Conversations: Creating at least three real sales conversations every day and converting … somewhere. Your journey begins with a dedicated full-time training week where you will learn everything you need - the product, the pitch, objection handling, CRM, and territory strategy - to build your business with confidence from day one. After that, you are in control of your diary, your pipeline, and your ...

turning opportunities into long term accounts. Deliver against revenue, gross margin, account growth and new business targets. Take ownership of your pipeline, keeping CRM information up to date and maintaining realistic, accurate forecasts. Work closely with Account Management, Marketing, Solution Architecture, Product and Commercial teams to build the right solutions … skills Strong commercial awareness and the ability to translate customer challenges into technical solutions A solid understanding of LAN, WAN and WLAN Experience using CRM systems such as Zoho, with disciplined pipeline and opportunity management Strong negotiation, discovery and closing skills and the commercial drive to hit targets without sacrificing ...

account plans, prospect effectively and close new logos Deliver revenue – achieve account-growth, new-business, revenue and gross-margin targets Own your pipeline – keep CRM records accurate, manage opportunities properly and maintain forecast accuracy Collaborate – work closely with Account Management, Marketing, Solution Architecture, Product and Commercial teams … beneficial Strong commercial awareness and the ability to translate customer challenges into technical solutions A solid understanding of LAN, WAN and WLAN Experience using CRM systems such as Zoho, with disciplined pipeline and opportunity management Strong negotiation, discovery and closing skills and the commercial drive to hit targets without sacrificing ...