126 to 150 of 624 Customer Experience Jobs in England

Customer Support Advisor Location: Mansfield Salary: Competitive, depending on experience Hours: Monday-Friday (rotating shifts: 8:00am-4:30pm/9:00am-5:30pm) + 1 in 8 weekend cover (rota basis) Are you passionate about delivering excellent customer service and solving problems? We're looking … Technical Customer Support Advisor to join our growing support team in Mansfield. This role is ideal for someone who enjoys helping customers, has a logical approach to troubleshooting, and is interested in developing a career in IT or technical support. What you'll be doing: Acting as the first ...

driven digital transformation across the Microsoft ecosystem. Their expertise spans Dynamics 365, Microsoft 365, Power Platform, and Copilot adoption—helping enterprise organisations modernise customer engagement, unify data, and deliver intelligent, connected experiences. This is a senior architecture role focused on designing and delivering end-to-end Dynamics 365 Customer … combines solution architecture, technical leadership, presales shaping, and client-facing advisory. Key Responsibilities Lead the architecture and design of Dynamics 365 CE solutions (Sales, Customer Service, Marketing, and related customer engagement workloads) Define end-to-end solution architecture across Dynamics 365, Power Platform, Azure, and Microsoft 365 Translate ...

will play a pivotal role in shaping thoughtful, intelligent products that blend AI and non-AI capabilities to serve a growing and diverse customer base. You'll bring curiosity, empathy and creativity to solving complex problems, working closely with technology and design to craft solutions that feel intuitive, responsible … inclusive product culture. Here's a taste of what you'll be doing: Gently guiding and prioritising your team's focus to address meaningful customer challenges and unlock valuable opportunities Developing a deep, empathetic understanding of your users, their behaviours and the wider market landscape Owning ...

hiring a Complaints Insight Specialist to join a leading financial services organisation, working at the heart of how the business understands and improves customer outcomes. This role sits within a Complaints Process & Insight team , using customer complaints as a powerful tool to identify issues, uncover trends, and drive … meaningful improvements across the organisation. The role This is a customer insight role in an operational environment , focused on: Analysing complaints data Identifying root causes of customer issues Recommending improvements to reduce future complaints You won't be pulling or engineering the data - instead, you'll be taking ...

developing a team of Support Desk Engineers to ensure daily operations run smoothly and effectively. You will help maintain our key performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem … opportunities for service improvement. Duties include: Support the team to meet and achieve our key performance indicators and service levels. Produce and analyse customer facing reports, transforming data into clearly presented documents, providing details on service quality, customer experience and trends. Line management and development for Support ...

commercially minded Ecommerce Executive to support online trading activity across multiple websites and key retail partners. This role is ideal for someone with experience in e-commerce, digital merchandising or online trading who enjoys working in a fast-paced environment and using data-driven insights to improve online performance … customer experience. Job Title: Ecommerce Executive Location: Camberley Salary: Up to £35,000 depending on experience Key Responsibilities Managing website content, landing pages, banners and promotional activity Monitoring website performance and identifying opportunities to improve conversion and engagement Supporting online trading plans, reporting and promotional campaigns Acting ...

will drive operational excellence, manage service performance, and help shape long-term account success. Responsibilities include: Develop and maintain strong relationships with senior customer stakeholders, acting as a trusted advisor. Take ownership of the overall customer experience and service delivery performance. Lead regular service reviews, governance meetings … account performance, risks, and dependencies, ensuring proactive management of service delivery challenges. Support strategic account planning and contribute to the growth and development of customer relationships. Collaborate with internal stakeholders to deliver high-quality outcomes and long-term value for customers. Ensure compliance with relevant security, governance, and operational ...

Customer Service Advisor Full Time Office Based/Hybrid Stonehouse or Camberley Salary 26k-30k DOE About Windsor We believe in making technology easy and enjoyable for businesses of all sizes, providing communications, connectivity, mobile, security and IT services to 5,000+ happy. We are a company … colleagues across three regional hubs that put customer support at the heart of everything we do. We invest in our people, supporting development, recognising expertise, and providing the opportunity to grow. It is an exciting time to join us on our journey. About the role A key role within ...

Line, Infrastructure, Projects, Service Delivery and Technical Consultancy positions. If you're passionate about technology, enjoy solving problems and thrive on delivering outstanding customer service, this could be the ideal next step in your career. What You'll Be Doing Providing 1st line technical support for a wide range … users and technologies Troubleshooting and resolving incidents while delivering an exceptional customer experience Supporting desktop, server and business-critical systems remotely Managing incidents through to resolution and coordinating with third-party suppliers where required Performing operational checks and maintaining system health Building strong relationships with clients and acting ...

Technical Customer Success Executive Based in Leatherhead with on-site parking and hybrid working option 9am to 5.30pm, flexible working hours available £33k to £40k plus 20 days holidays plus BH increasing annually, pension, socials, team lunches, drinks fridge and much more!! Are you ready to make a significant … impact in the digital world? My client is seeking a Technical Customer Success Executive to join their new and fast-growing platform. This role combines account management and technical support, working within an innovative start-up, backed by an established and highly successful digital organisation. This is your chance ...

Customer Insights Analyst £50,000 - £55,000 Darwen (3 days a week on-site) This is an exciting opportunity to join a data-led organisation where customer insight is central to driving commercial performance and improving customer experience. THE COMPANY They are a growing, customer-centric … With a strong focus on personalisation and service quality, they use data to continuously improve engagement, retention, and lifetime value. THE ROLE As a Customer Insight Analyst you will play a key role in shaping how data informs decision making across marketing, operations, and customer strategy, with ...

role for an experienced Customer Relations Executive has become available due to internal progression and continued growth. This is a busy and fast paced customer experience team, supporting customers over the phone, via email and live chat in an office based environment where you’ll be focused … handling customer queries, complaints and aftercare cases. You will manage multiple cases at any one time, liaising with internal teams and customers to ensure issues are resolved in a timely and professional manner. The product is technical, requiring strong attention to detail, clear communication and excellent organisation. This Customer ...

wide network of fulfilment and delivery partners. It is currently integrating recent acquisitions while investing heavily in its UK operations, technology infrastructure, and customer experience capabilities. The UK is a key strategic market for the group and a major driver of growth. The Role This is a broad … transformation following recent acquisitions Developing and improving contract templates and legal frameworks Advising on consumer, digital, and operational matters (including apps, marketing, and customer experience) Providing guidance on regulatory and compliance issues including GDPR, consumer law, and wider operational obligations Acting as a trusted advisor to senior stakeholders ...

Account Manager. Key Account Manager, Account Manager, Customer Account Manager, Client Manager. An experience Account Manager who thrives on building long-term partnerships and delivering real commercial value for clients. Working for a market-leading technology provider that supplier digital and hardware solutions across the Hospitality sector. Helping … some of the UKs best-known hospitality brands improve customer experience, speed of service and sales performance. Role created due to growth, excellent long-term prospects within the business in a market that is performing really well. Depending on experience level - £50,000 - £60,000 This ...

Product Owner: ⭐Location - Osterley ⭐Employment Type - Contract (renewable) ⭐Workplace Type - 3 days a week onsite Shape Exceptional Customer Experiences with Foolproof! We’re looking for a highly collaborative and customer-focused Product Owner to join our Agile Release Train (ART) and help deliver innovative, customer-centric products … Planning, and facilitation of the PO Sync Partner with UX/UI Designers to deliver exceptional customer experiences and ensure adherence to CX standards and best practices Ideate and shape new Features that support ART objectives and contribute to broader product capability evolution What We’re Looking ...

together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … through a period of major transformation, including the migration to the ENSEK Ignition platform. The role shapes product-aligned, outcome-driven architecture that improves customer experience, strengthens operational performance, and simplifies the technology estate. Acting as the key architectural partner for Product, Engineering, and Delivery teams, the Domain ...

exciting opportunity has arisen to join a leading organisation delivering large-scale digital transformation within the customer experience space. This role sits within a high-performing technology team focused on modernising cloud contact centre platforms for a major financial services environment. As an AWS Connect Engineer, youll play … contact centre, leveraging the latest capabilities across the AWS ecosystem. This is a hands-on position where youll build intelligent, scalable solutions that enhance customer interactions through AI, automation, and real-time analytics. Youll be working on complex, high-impact systems that directly influence customer experience ...

Service Delivery Manager/IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers … environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management ...

fast-growing UK technology business specialising in cloud communications, customer engagement platforms and AI-driven solutions is looking for a commercially minded and technically hands-on CTO to lead its next phase of growth. This is a senior leadership role for someone who can shape technology strategy, build scalable … commercial leadership to bring innovative solutions to market. The business operates within the UCaaS, CCaaS and CPaaS space, delivering advanced cloud-based communication and customer engagement solutions using modern cloud infrastructure, AI technologies and secure payment integrations. The Role You will take ownership of the company’s technology vision ...

environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management … change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents ...

ORACLE APPLICATION DEVELOPER £40-60k salary Oracle CX Sales/ERP/Finance/HR projects Hybrid working - Lincolnshire office with flexibility around travel Oracle Fusion/EBS/PL/SQL environment ABOUT THE CLIENT We're working with an established technology business delivering digital transformation and enterprise … broad client base. Due to continued growth, they're looking to add an experienced Oracle Application Developer to support a range of Oracle CX, ERP, Finance, and HR system projects. THE BENEFITS £40-60k salary Flexible hybrid working Long-term project pipeline Exposure to enterprise Oracle environments Supportive technical ...

whilst still understanding the technology that sits behind it. You'll be responsible for driving improvements across digital platforms, business systems, integrations, data, and customer-facing technology. You'll lead teams, influence senior stakeholders, manage external partners, and ensure technology is delivering measurable business value. One day you might … shaping the digital roadmap. The next, improving customer journeys, driving automation initiatives, implementing AI-led solutions, or helping build an internal development capability from the ground up. What you'll bring: Experience leading digital, systems, applications, or technology delivery teams A strong understanding of software development, integrations, APIs ...

countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. Job Details: About Tech Mahindra BFSI Consulting Tech Mahindra’s BFSI Consulting practice … connect business language, data assets, process flows, decision logic and AI use cases. Insurance domain expertise Underwriting, claims, policy lifecycle, broker/intermediary models, customer, risk, exposure, coverage, pricing, reserving, fraud, litigation, recoveries and reinsurance. Semantic and ontology design Business glossaries, taxonomies, ontologies, knowledge graphs, semantic layers, entity models ...

Sales Development Representative Location: Newbury, UK Experience: Entry level About eGain eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimize customer experience and reduce cost of service. … hold ourselves to a high standard. If you want to work in a dynamic, fast-moving environment at the cutting edge of AI and customer engagement – let’s talk. The Opportunity We’re looking for ambitious, tech-savvy graduates and early-career professionals who want to build a career ...

Sales Development Representative Location: Newbury, UK Experience: Entry level About eGain eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimize customer experience and reduce cost of service. … hold ourselves to a high standard. If you want to work in a dynamic, fast-moving environment at the cutting edge of AI and customer engagement – let’s talk. The Opportunity We’re looking for ambitious, tech-savvy graduates and early-career professionals who want to build a career ...