151 to 175 of 908 Customer Experience Jobs in England

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are recruiting … focus of the role is driving commercial growth, optimising pricing and performance strategies, and ensuring the e-commerce platform remains competitive and customer-focused. The Role – Ecommerce Manager E-Commerce Platform & Product Management To own the day-to-day operation and management of Liquidline’s e-commerce portal. ...

/ML models and automation products. Identify and partner with the commercial leadership to deliver high-value AI-driven opportunities that enhance efficiency, customer experience, and growth. Establish best practices for MLOps, experimentation, model monitoring, and continuous optimisation. Data Engineering & Architecture Oversee the design and delivery of scalable … job. They are not intended to be an exhaustive list of all duties.) Basic Requirements Degree or equivalent experience. Typically 13+ years of professional experience and 6+ years of diversified leadership, planning, communication, organization, and people motivation skills (or equivalent experience). 13+ years’ experience ...

EdTech business models Product Execution Collaborate with the VP of Engineering to ensure seamless product delivery and technical feasibility Partner with Regional VPs, Customer Experience leaders, and Support & Implementation leadership to translate market insights into product requirements Establish and monitor success metrics, KPIs, and customer outcome measurements … portfolio Lead stakeholder communication, including board reporting, executive updates, and strategic planning sessions Drive cross-sell and upsell opportunities through integrated product experiences Market & Customer Focus Maintain a deep understanding of K-12 educational decision-making processes and institutional buying patterns Ensure product compliance with global regulatory requirements (GDPR ...

core. We will be transparent about expectations for every role and provide the tools and support needed for you to thrive. About the Team Customer Engineering is a brand-new function at Harmonic, and you'll be one of the first people to build it. This is a deliberate … philosophy, not just a new team name: we're treating customer experience as an engineering problem. Every repeated question or manual fix is a signal that something should be automated, instrumented, or resolved at the root, not answered by hand. The mission is simple to state and hard ...

core. We will be transparent about expectations for every role and provide the tools and support needed for you to thrive. About the Team Customer Engineering is a brand-new function at Harmonic, and you'll be one of the first people to build it. This is a deliberate … philosophy, not just a new team name: we're treating customer experience as an engineering problem. Every repeated question or manual fix is a signal that something should be automated, instrumented, or resolved at the root, not answered by hand. The mission is simple to state and hard ...

Support Engineer Location: York Contract: Full-time We're looking for a proactive and customer-focused IT Support Engineer to join our growing IT team in York. This is an excellent opportunity for someone with first and second-line support experience who enjoys solving technical problems, delivering excellent … customer service, and wants to develop their career across infrastructure, cloud technologies and IT operations. You'll play a key role in supporting colleagues across the business, ensuring IT services run smoothly while gaining hands-on experience with projects, system improvements and modern Microsoft technologies. What ...

Support Engineer Location: York Contract: Full-time We're looking for a proactive and customer-focused IT Support Engineer . This is an excellent opportunity for someone with first and second-line support experience who enjoys solving technical problems, delivering excellent customer service, and wants to develop … operations. You'll play a key role in supporting colleagues across the business, ensuring IT services run smoothly while gaining hands-on experience with projects, system improvements and modern Microsoft technologies. What you'll be doing As an IT Support Engineer, you'll be responsible for providing high-quality ...

Director: Global Technology Services to define services and agree on meaningful service levels with the business, including service level expectations, key performance indicators, and customer experience measures. Support managers by providing leadership and guidance in alignment with the Global Director’s strategic direction for planning, designing, developing … Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment. Qualifications, Experience and Personal Attributes Bachelor’s degree in Information Technology, Business Management or related field preferred; equivalent combination of education and relevant experience considered. Experience ...

Performance Bonus 6-12 Month Fixed-Term Contract (Potential to Become Permanent) Are you passionate about e-commerce and delivering an exceptional online customer experience? Do you have experience managing product content within an e-commerce platform and enjoy working with digital teams to optimise websites … role becoming permanent. This is an exciting opportunity to play a key role in managing online merchandising, supporting promotional campaigns, and enhancing the customer journey across a busy e-commerce website. About You We're looking for someone who enjoys working in a fast-paced digital environment ...

cultivating deep and long term relationships with Workday's most strategic clients. This role orchestrates a unified, cross-functional approach to deliver outstanding, differentiated customer experiences and ensures long-term partnership success.**About the Role**The individual will lead and coordinate Workday’s efforts across all lines of business … around a single, clearly articulated, three-year account/opportunity strategyTo achieve success, this professional will ensure three critical elements are in place:A customer validated multi-year engagement roadmap Account & Opportunity Strategy Annual PlanThis person will assist in all phases of the life cycle (pre-sales, initial deployment ...

work scheme and electric car leasing scheme Key Responsibilities of an Business Support Executive: Supporting a wide range of customers, delivering an exceptional customer experience Maintaining complete and up-to-date records of all current contracts and customer information Identifying and generating opportunities to drive revenue … business including white space opportunities, cross-sell and up-sell within designated accounts Engage in regular contact with assigned accounts to foster strong customer relationships and keep key customers informed on new product releases Serve as the primary liaison for vendor relationships on behalf of assigned customers Support ...

About Kustomer Kustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency … Account Management with a technical SaaS product Solid industry and/or technical domain knowledge in two or more of the following: SaaS, CRM, CX/Support Software, or APIs Experience owning a book of business, including negotiating customer renewals and driving expansion revenue Effective communication and interpersonal ...

Espire Infolabs is hiring for Sales Directorrole for London, UK location, Job Role: Sales Director Software & Services (EMEA/Europe Focus) Location: London, UK Experience: 1012+ years Industry: IT Services/Software Solutions Job Summary: We are seeking a seasoned Sales Director with extensive experience in software … driving client satisfaction, and expanding business within existing clients . Exposure to the broader EMEA region is advantageous. The role requires deep expertise in Customer Experience Management (CEM) solutions, Platform Engineering, and Data & Integration solutions across multiple technology platforms, with a focus on the Retail, Supply Chain ...

powered engagement at scale. You will own sales across the portfolio of Genesys customers, shaping growth strategies and influencing C-level stakeholders on their CX and AI roadmaps. At Genesys, we are redefining how organisations connect with customers through empathy, innovation, and AI, and this role plays a critical part … accountability, and targeted hiring* Drive adoption of AI-led solutions across the customer base, positioning Genesys as a strategic partner in AI-powered CX transformation* Build and expand executive-level relationships, influencing customer strategy and aligning Genesys solutions to long-term business outcomes* Develop and execute account expansion ...

build a career and make a real impact on patient care. About the Role We have an exciting opportunity for a proactive and customer-focused Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, maintaining, and supporting Vision RT solutions …/Birmingham region. You will provide both remote and on-site technical support to customers, ensuring systems are operating effectively and delivering an exceptional customer experience. This role requires extensive travel throughout the assigned territory, with occasional support for other regions as required to provide business continuity and customer ...

sales activity and building a strong pipeline. Maintaining accurate forecasting and consistently achieving revenue targets. What we're looking for You'll probably have experience selling one or more of the following: Enterprise CRM platforms Customer Experience technology Data & Analytics solutions AI-enabled business applications Marketing Automation … Digital Transformation or Consulting Services You'll also bring: A proven background in enterprise B2B sales. Experience managing complex, consultative sales cycles. The ability to engage confidently with C-suite and senior stakeholders. Strong commercial acumen and a consultative approach. A track record of exceeding sales targets. Ideal backgrounds ...

Enterprise Information Architecture Closing Date 5 August 2026 We are looking for an experienced Enterprise Architect to lead the technology architecture across Asda's customer-facing digital estate, including Grocery Home Shopping, George.com, Customer platforms. This role is responsible for defining the technology strategy, target architectures and transformation … Home Shopping capabilities to the Ocado platform ecosystem. What You'll Love Define and own the technology strategy and architecture roadmap for eCommerce and Customer platforms. Provide architectural leadership for Asda's Grocery Home Shopping transformation and migration to the Ocado platform. Develop target-state, transition and integration architectures ...

complex, multi-phase transformation. Acting as an independent consultant, you will take ownership of programme outcomes, driving change across technology, operations, supply chain and customer experience. This is far more than a systems implementation. It is a large-scale business transformation that will deliver a modern, digitally enabled operating … model, improve customer outcomes, strengthen compliance and create sustainable organisational capability. The Challenge The current Repairs & Maintenance landscape is characterised by fragmented systems, manual processes, limited visibility of performance and growing operational complexity. The implementation of Plentific will introduce a unified digital platform that enables: End-to-end repairs ...

identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability.* Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long-term strategic partnerships.* Leverage data insights, customer intents, and adoption history to effectively prospect … share in the Enterprise sector.* Demonstrate a strong understanding of Zendesk products and align them with clients’ business objectives to secure product expansion and customer satisfaction.* Lead complex, value-centric sales cycles, including multi-month deals with proof of concept stages, particularly with customers generating significant revenue.* Consistently develop ...

account as a business to increase market share and ensure profitability* Develop strategies to ensure Calix products and services are being utilized by the customer across their network to grow their business network access, customer premises, subscriber insights and applications* Provide market input on product development and price … strategies* Establish strong working relationships across all levels and all functions within the customer's organization* Collaborate with overlay sales resources to bring subject matter expertise, strategy, and support for customer engagements* Ability to build a strategic territory, business and account plan and execute against it**Qualifications:*** 15+ ...

corporate functions. Technology sits at the heart of everything we do at Sky. From the AI capabilities transforming how we work, and our customer experience, to the platforms that power our products, to the technology, data, cyber security and enterprise systems that enable millions of customer interactions … every day, youll shape some of Skys most important strategic initiatives. Working closely with stakeholders across Technology, Procurement, HR, Finance, Customer Operations, Data, Cyber Security, Marketing and other corporate functions, youll deliver high-quality business focussed legal advice and services on complex, high-value commercial transactions, technology sourcing, digital ...

Government by representing the brand at key industry events, strengthening partnerships, and enhancing our web of influence through thought leadership and strategic engagement. Customer Experience Optimization: Champion initiatives that improve client experience and deliver mutually beneficial outcomes, ensuring solutions align with client goals while driving Worldpay … RMs. Client Onboarding Transition: Partner with Sales leaders to ensure a smooth transition of newly acquired clients into the RM portfolio, ensuring a seamless experience during the first three months post go‐live. Continuous Improvement: Drive process improvements and share best practices to enhance client experience and operational ...

Business Development Manager Are you a motivated by targets, possess excellent customer facing skills and want to build an exciting sales career in a leading technology business? Red Recruitment is recruiting a Business Development Manager to join a telecoms and technology company who are recognised as a leader … electric car leasing scheme Progression Opportunities Key Responsibilities of a Business Development Manager: Supporting a wide range of existing customers, delivering an exceptional customer experience Outbound calling existing customers to book them into a technology review Maintaining complete and up-to-date records of all current contracts ...

Dr. Martens is seeking a Head of Global Customer Product to own the end‐to‐end customer experience across digital and retail channels. You will define the product strategy, shape a premium brand experience, and drive a global roadmap that balances consistency with local flexibility. Your … leadership will steer cross‐functional teams through discovery to loyalty, leveraging data, research and market feedback to prioritise improvements and deliver measurable customer value. #J-18808-Ljbffr ...

strategic accounts. Market Presence & Brand Advocacy: Represent Worldpay in Government sector events, strengthen partnerships, and enhance market presence through thought leadership and strategic engagement. Customer Experience Optimization: Champion initiatives that improve client experience and align solutions with client goals while supporting Worldpay’s growth objectives. Product & Market … into the RM portfolio during the first three months post go-live. Continuous Improvement: Drive process improvements and share best practices to enhance client experience and operational efficiency. What you’ll bring Deep expertise in financial and payment technology ecosystems with the ability to translate knowledge into strategic client ...