176 to 200 of 908 Customer Experience Jobs in England

ORACLE APPLICATION DEVELOPER £40–60k salary Oracle CX Sales/ERP/Finance/HR projects Hybrid working – Lincolnshire office with flexibility around travel Oracle Fusion/EBS/PL/SQL environment daniel.massey@searchability.com ABOUT THE CLIENT We’re working with an established technology business delivering digital transformation … broad client base. Due to continued growth, they’re looking to add an experienced Oracle Application Developer to support a range of Oracle CX, ERP, Finance, and HR system projects. THE BENEFITS £40–60k salary Flexible hybrid working Long-term project pipeline Exposure to enterprise Oracle environments Supportive technical team ...

VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail … work for, join us on our journey! Role Overview As Senior Project Delivery Manager, you will take ownership of leading the successful delivery of customer implementation projects from initiation through to completion, ensuring delivery aligns with the agreed project scope, timeline, as well as customer and business objectives. ...

deliver workplace and IT solutions that help organisations work smarter and more efficiently. As part of HP Inc., we combine innovation, technology, and customer experience to shape the future of work. This role is based within our custom-built repair centre in Guernsey, where you will gain hands … experience supporting PC deployments, hardware repairs, imaging, and device configuration across a variety of customer environments. You do not need years of experience. What matters most is enthusiasm, curiosity, reliability, and a real interest in technology. What you will be doing: Supporting the setup, imaging, deployment, and repair ...

purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design, you will leverage the ServiceNow platform to unite a complex corporate ecosystem ...

objectives and deliver measurable return on investment • Managing and coordinating a cross-functional marketing team, including Digital & Growth Lead, Content Creator & Strategist, Field Marketer & Customer Experience Lead, and Business Development Representative (BDR) • Define and continuously refine our positioning, messaging and voice in the market, aligned to product … customer needs • Act as a key partner to leadership, bringing clarity, structure and commercial focus to marketing initiatives • Plan and deliver high-impact go-to-market campaigns that drive pipeline, leads, and revenue contribution • Oversee demand generation, brand, content, social, website and campaign performance • Translate marketing performance into clear ...

retailer to recruit a Technical SEO Manager . This is a fantastic opportunity to join a business investing heavily in its digital capabilities, online customer experience and technical infrastructure. Operating across multiple ecommerce brands and websites, this organisation is undertaking a significant digital transformation programme, making this … with Digital, Ecommerce, Development, UX, Content, Trading and external partners, you will ensure SEO is embedded into every stage of the digital roadmap, balancing customer experience with technical excellence. Key responsibilities include: Own and deliver the technical SEO strategy across multiple ecommerce websites. Lead SEO requirements throughout major ...

Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays £28,000-£30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like ...

role for an experienced Customer Relations Executive has become available due to internal progression and continued growth. This is a busy and fast paced customer experience team, supporting customers over the phone, via email and live chat in an office based environment where you’ll be focused … handling customer queries, complaints and aftercare cases. You will manage multiple cases at any one time, liaising with internal teams and customers to ensure issues are resolved in a timely and professional manner. The product is technical, requiring strong attention to detail, clear communication and excellent organisation. This Customer ...

Senior Key Account Manager. Key Account Manager, Account Manager, Customer Account Manager, Client Manager. An experience Account Manager who thrives on building long-term partnerships and delivering real commercial value for clients. Working for a market-leading technology provider that supplier digital and hardware solutions across the Hospitality … sector. Helping some of the UKs best-known hospitality brands improve customer experience, speed of service and sales performance. QSR, EPOS, Digital Signage, Cashless payment systems or exposure to similar technology will be beneficial. Role created due to growth, excellent long-term prospects within the business ...

About the role**At BT, we are undertaking one of the largest end-to-end transformations in our history, reimagining the processes, technologies and customer experiences that underpin our business.At the heart of this transformation is ServiceNow, BT Business's strategic workflow, automation and digital service platform. … ServiceNow Engineering Lead**, you will play a critical role in defining and leading the engineering strategy, architecture and platform evolution that enables simpler customer experiences, increased colleague productivity and more efficient service operations.This is a high-impact leadership role with responsibility for a global engineering organisation of more than ...

Software Engineer who thrives on real ownership? At Perk, we believe ownership of a feature from customer pain to final deployment is essential. You will be responsible for the entire lifecycle of a feature—understanding customer needs with product teams, writing design documents, coding, deploying, and measuring impact. … Your technical decisions will directly affect customer experience on a global scale. Join the Billing team Every day, tens of millions of dollars flow through the systems the Billing team owns. We are building the customer‐facing billing experience—invoice, payment, tax detail pages, etc. ...

Head of Customer Support & Quality Assurance Datr is a bold new entrant redefining the dating landscape – a concierge-style platform that turns online matching into real-world experiences. While the first step looks familiar – users match through a sleek, AI-powered app – what happens next is where Datr stands … apart. Once two people connect, Datr removes the friction and awkwardness of early-stage dating: it finds mutual availability, books a restaurant or experience automatically, and handles payment and scheduling – all in-app. We call it the digital meet-cute: effortless, real, and refreshingly human. Behind the scenes, Datr ...

fashion, fine jewelry & watches and lifestyle collections to the world’s most discerning women.Today, NET-A-PORTER continues to own discovery, inspiration, exceptional curation, customer experience and engaging storytelling. NET-A-PORTER creates exclusive, personalised experiences for its EIPs (Extremely Important People), with dedicated Personal Shoppers and invitation … based in our London Westfield office# **WHAT YOU WILL DO*** Own the operational health of the website and app, ensuring a stable, high-performing customer experience through effective production support and governance.* Lead end-to-end incident, problem and defect management, coordinating cross-functional teams to resolve production ...

hybrid, with occasional travel required to programme locations as needed. Role Purpose Lead architecture for an omni-channel order management transformation programme, improving customer experience, fulfilment efficiency, and operational capability. Key Responsibilities Lead architecture activities across an order management transformation programme. Define current-state and target-state architecture. … Shape future order management capabilities and how they integrate across: Digital commerce Supply chain Fulfilment Inventory Customer experience platforms Support discovery, procurement, RFI/RFP processes, and technology selection. Assess order management solutions and provide recommendations. Define technical evaluation criteria for vendor selection. Support simplification and modernisation ...

work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave … pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. Overview At Publicis Sapient, we help our clients with ...

objectives and deliver measurable return on investment Managing and coordinating a cross-functional marketing team, including Digital & Growth Lead, Content Creator & Strategist, Field Marketer & Customer Experience Lead, and Business Development Representative (BDR) Define and continuously refine our positioning, messaging and voice in the market, aligned to product … customer needs Act as a key partner to leadership, bringing clarity, structure and commercial focus to marketing initiatives Plan and deliver high-impact go-to-market campaigns that drive pipeline, leads, and revenue contribution Oversee demand generation, brand, content, social, website and campaign performance Translate marketing performance into clear ...

this role, you will help bring the American Golf brand to life across our digital channels, creating engaging, high-quality creative that enhances customer experience and supports commercial performance. Working closely with the Design Lead and key stakeholders across the business, you will create campaign assets, promotional content … five core values, which shape how we work and what we expect from each other: Passion – Creating an environment where creativity, innovation, and customer experience can thrive. Respect – Building strong, collaborative relationships across all teams. Integrity – Acting with honesty, transparency, and accountability in everything we do. Drive – Continuously ...

together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … enhancements. This is a high-impact role where you'll partner with Product, Engineering and Delivery teams to design smart, scalable solutions that elevate customer experience, boost performance and simplify our tech estate. You'll bring big-picture thinking, make commercially savvy decisions, and help build a culture ...

client is looking for a hands-on Technical Helpdesk Supervisor to lead a small support team while remaining actively involved in solving technical customer issues. This is a great opportunity for an experienced Technical Support professional who enjoys a mix of people leadership and technical troubleshooting. Managing a team … network-related incidents. Diagnose issues across hardware and software platforms, working towards effective and long-term solutions. Support the development of internal documentation and customer-facing help centre articles. Customer Experience & Improvement Ensure customers receive fast, accurate and empathetic support. Work closely with Product, Engineering and Sales ...

environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management … change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents ...

ComplyAdvantage is seeking a VP of Customer Experience and Services to lead a multi-regional post-sale organization and drive AI-enabled customer outcomes. You will define the operating model, own success metrics, and partner with executive leadership to grow ARR and net revenue retention. The role … requires building scalable delivery across Customer Success, Professional Services, and Solutions Consulting, while guiding the Mesh migration and strategic accounts as we expand globally. #J-18808-Ljbffr ...

people (and ideas) can truly thrive. We’re looking for a Head of Machine Learning & AI to define and lead how machine learning drives customer experience and commercial outcomes across Moonpig’s Cards business. This role sits within our Product, Data & Technology (PDT) team and focuses on building … scaling applied production machine learning systems. From recommendations and ranking to search and personalisation, your work will directly shape how millions of customers experience Moonpig. You’ll lead a team of machine learning specialists, owning the performance, quality and lifecycle of models in production. Alongside this, you’ll guide ...

deliver CIIOM’s Contact Centre transformation and Conversational Banking agenda across voice and digital conversational channels (e.g. chat/messaging/bot), improving customer experience, increasing digital adoption, and driving operational efficiency through journey redesign, channel shift and automation (including AI-enabled capabilities). Accountable for service performance … employer contribution. In this role you will: Drive the CIIOM strategy for Contact Centre transformation and Conversational Banking, aligned to Direct Channels strategy and customer outcomes. Set the vision, roadmap and Objective Key Results for conversational channels, spanning chat/messaging/chatbots/GenAI agents and voice servicing ...

company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting … future. What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimising resources to delivering cost‐effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI‐driven communications, Kraken is powering the next wave ...

needs. Key responsibilities: Lead daily meetings to manage the availability & uptime of ADAS test vehicles. Take away actions for the Integration Group, EO or Customer Experience groups in order to get resolution Ensure vehicle issues found have a valid SIMS (debug) ticket raised and has the correct tags … test rigs and ensure the rigs are suitably ready for Test execution. Take away actions for the Integration Group, Test Platform, Asset development or Customer Experience groups in order to get resolution Work with CE groups to pull Test procedures and test scenarios that require urgent execution translate ...