326 to 350 of 1,348 Customer Experience Jobs in England

AI Product Owner

Hiring Organisation
Harnham
Location
City of London, London, United Kingdom
broader technology and business transformation. With strong backing from senior leadership, they are embedding AI across commercial and operational functions to improve customer experiences, drive efficiency and unlock new opportunities for growth. Their central AI function works across the business, giving you exposure to a wide variety of challenges … tied to a single product roadmap. Instead, you'll own a portfolio of AI opportunities, working across areas such as marketing, customer experience, pricing and commercial propositions. You will: Identify and prioritise high-value AI opportunities across the business Lead discovery, problem framing and use-case development with ...

Data Scientist

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£500.00 - £650.00 per day
London | Outside IR35 The Company They are a well-established retail business with a strong focus on leveraging data to enhance customer experience and commercial outcomes. The organisation is investing heavily in its analytics and data science capabilities to drive smarter decision-making across multiple business functions. … environment where data plays a central role in shaping strategy and operational performance. The Role and Deliverables Develop and deploy predictive models to support customer, marketing, and commercial initiatives. Analyse large customer and transactional datasets to identify actionable business insights. Build segmentation, propensity, forecasting, and recommendation models. Partner ...

Salesforce Engineer, Business Technology Team

Location
Greater London, England, United Kingdom
platforms, or workflows you use today. ROLE OVERVIEW The Enterprise Applications team at Benchling is looking for an experienced Salesforce Engineer who has deep experience scaling and optimizing a rapidly growing Salesforce instance. As a Salesforce Engineer, you will work alongside Enterprise Apps development teams and other business stakeholders … platforms, and this person will create and implement impactful processes and frameworks that ultimately guide and support the overall business strategies for our sales, customer experience and revenue teams. You will bring senior-level judgment to complex CPQ and billing challenges, own CI/CD and release quality ...

Conveyancing Helpdesk Manager

Hiring Organisation
InfoTrack UK
Location
London, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Location: Waterloo (hybrid after probation) Salary: Competitive salary, depending on your experience Are you passionate about conveyancing, helping customers get the most from their software and developing high-performing teams that understand the pressures faced by legal professionals? We’re looking for an experienced Conveyancing Helpdesk Manager … team, ensuring customers receive responsive, knowledgeable and high-quality support while using your conveyancing expertise, client insight and product knowledge to continually improve the customer experience. About InfoTrack Our clients rely on our software and search services as part of their day-to-day property transactions. That means ...

Accounts Receivable Officer

Hiring Organisation
SF Partners
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Permanent
Salary
£30000/annum
ledger, including sales order billing, cash posting, account allocation, credit control and debt collection. The role will support effective credit risk management, maintain accurate customer records and provide timely debt reporting to support financial stability. The successful candidate will contribute to the month-end process by ensuring accurate … requirements, while working collaboratively with customers and internal stakeholders to resolve queries and support the wider finance team. Role Responsibilities: Managing a ledger of customer accounts ensuring contact details and billing information is accurate. Set up and maintain customer accounts checking sanctions, credit limits and payment terms match ...

Technical Product Manager

Hiring Organisation
Joybuy
Location
City of London, London, United Kingdom
Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers. In this role, you will enhance and optimise the customer journey, address pain points in the customer experience, and transform complex data into actionable insights that fuel business growth. You will work closely with … user-centric solutions in a dynamic, international environment. Key Responsibilities: Identify and enhance opportunities within the mobile apps user journey, including features like new customer acquisitions, search, recommendations, promotions, product details, guided shopping, payment options and customer reviews. Define customer lifecycle and segments, establish performance metrics ...

Senior Manager Digital Solutions

Hiring Organisation
Tarmac Trading Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
leader who thrives on turning ambitious ideas into business-changing solutions? At Tarmac, we're on a journey to transform how technology drives growth, customer experience, operational excellence, and innovation across our business. We're looking for a Senior Manager, Digital Solutions to shape and deliver our digital … digital professionals, creating a culture of collaboration, innovation and continuous improvement. Champion emerging technologies including AI, automation and advanced analytics to enhance decision-making, customer experience and operational efficiency. Drive the optimisation and adoption of key business platforms including Salesforce, SAP S/4HANA, eCommerce ...

Resource Planner

Location
Warwick, Warwickshire, United Kingdom
would be informed in advance of this About the role: Capable of bringing the right decision at the right time to ensure premium customer experience is delivered. As an Operations Support - Resource Planner you will be responsible for maximising the utilisation of the Baxi Customer Support Field … ability to communicate professionally and compassionately with both internal and external customers. There is a need to be able to deal with dissatisfied customer queries, providing resolutions and investigation with excellent customer service due to circumstances that may arise. What will you be doing? Planning the field workforce ...

Veterinary Customer Support and Onboarding Executive

Hiring Organisation
Jonathan Lee Recruitment
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum
Veterinary Customer Support and Onboarding Executive £35,000 to £40,000 Basic Salary + up to £15k bonus + car allowance Two Positions Available We are currently recruiting for two Veterinary Customer Support and Onboarding Executives . Position One Covering North England and Scotland Position Two Covering South … region you would prefer to cover. Are you looking for a new challenge? This is an exciting opportunity for someone with previous veterinary practice experience who is looking to move into the veterinary technology sector. Whether you have worked as a: Registered Veterinary Nurse Student Veterinary Nurse Veterinary Receptionist ...

Senior Data Scientist

Location
City of Westminster, England, United Kingdom
Senior ML & AI Engineer, you will be responsible for: Developing and implementing ML and AI based solutions to enhance and optimize the Beatport customer experience, including semantic search, content recommendation/personalization engines, and audio models for music professionals. Acting as a subject matter expert regarding … develop scalable data architectures to deliver unified and actionable ML/AI intelligence across the data stack. Requirements 4–5 years of direct experience as an ML/AI focused engineer, with 1+ year in a senior capacity preferred. Master’s or PhD degree in Computer Science, Statistics, Mathematics ...

Ecommerce Manager

Hiring Organisation
Zachary Daniels
Location
Bristol, England, United Kingdom
performance of the brand's Shopify store - running the weekly trading rhythm, shipping site changes and improving conversion week by week - while delivering a customer experience that reflects the brand's brand values. You will work alongside our Marketing, Merchandising, Product and Performance teams, and with our developers … never promote what we cannot supply, and protect brand integrity * Trade our DTC site and third-party channels for performance and profitability Customer experience and conversion * Run the on-site testing programme - design, build and read A/B tests, act on the results and roll out what ...

Ecommerce Manager

Hiring Organisation
Zachary Daniels
Location
Bath, England, United Kingdom
performance of the brand's Shopify store - running the weekly trading rhythm, shipping site changes and improving conversion week by week - while delivering a customer experience that reflects the brand's brand values. You will work alongside our Marketing, Merchandising, Product and Performance teams, and with our developers … never promote what we cannot supply, and protect brand integrity * Trade our DTC site and third-party channels for performance and profitability Customer experience and conversion * Run the on-site testing programme - design, build and read A/B tests, act on the results and roll out what ...

Sr. Software Engineer

Hiring Organisation
Tech Mahindra
Location
Reading, England, United Kingdom
countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … companies. Job Details Job Title: Sr Software Engineer Location – Reading, UK Salary Range – GBP 55K-65K PA Having 2 to 6 Years of Experience in Appian BPM. Appian Level 2 Certification is mandatory. Hands on experience in APPIAN BPM Process Modeling, Appian BPM Services Dev, Bus Rule Development ...

IT Senior Service Manager

Hiring Organisation
Trusted Technology Partnership
Location
Ringwood, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management … change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents ...

Principal Consultant (Commerce & Digital)

Location
Greater London, England, United Kingdom
part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé … s. The agency is recognized by the Forrester WaveTM Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world ...

Manager, Technology - Energy Trading & Risk Management

Location
Greater London, England, United Kingdom
work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave … pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. Overview At Publicis Sapient, we help our clients with ...

Transformation Lead

Hiring Organisation
TXP
Location
London, United Kingdom
Employment Type
Permanent
Salary
£750 - £850 per day
Location: London preferred. Bristol/Manchester considered with mandatory London attendance Tues/Wed. Travel: Approx. two overnight stays per month (expensed). Overview Customer First is a high-profile transformation programme tasked with proving that a new approach to public service transformation can successfully improve customer outcomes … across government. Over a two-year period, the programme must transform four customer facing services from initial exploration and discovery through to implementation, embedding and sustainable operational adoption. This role sits at the centre of that mission. The successful candidate will act as the Transformation Lead across a programme ...

Transformation Lead

Hiring Organisation
TXP
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£750 - £850/day
Location: London preferred. Bristol/Manchester considered with mandatory London attendance Tues/Wed. Travel: Approx. two overnight stays per month (expensed). Overview Customer First is a high-profile transformation programme tasked with proving that a new approach to public service transformation can successfully improve customer outcomes … across government. Over a two-year period, the programme must transform four customer facing services from initial exploration and discovery through to implementation, embedding and sustainable operational adoption. This role sits at the centre of that mission. The successful candidate will act as the Transformation Lead across a programme ...

Senior Revenue Renewals Specialist

Hiring Organisation
Ellucian
Location
Somerset, United Kingdom
Employment Type
Full Time
richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed … drives strategic conversations with our clients that will contribute to retaining partnerships. They will own and lead the renewals process and enhance the customer experience, all while securing long-term commitments. Success will be defined by identifying key players involved in the decision making process, deciphering and communicating ...

Strategy Manager – London

Location
Greater London, England, United Kingdom
part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé … s. The agency is recognized by the Forrester WaveTM Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world ...

Data Scientist (Fraud)

Location
Greater London, England, United Kingdom
learning models for fraud detection; own their ongoing monitoring and retraining cycles. Design and run experiments to measure the impact of fraud interventions, balancing customer experience against loss reduction. Size fraud typologies across our product lines to inform prioritization and investment decisions. Build and maintain anomaly detection systems … fraud vectors before they scale. Work closely with fraud operations, engineers, product managers, and data analysts to translate model outputs into real-world mitigations. Experience & Background: A strong foundation in statistics with a degree in a quantitative field (Statistics, Mathematics, Engineering, Computer Science, or similar). 3+ years ...

Customer Technical Helpdesk Advisor

Hiring Organisation
Hays Business Support
Location
Telford, Shropshire, Hadley, United Kingdom
Employment Type
Permanent
Salary
£29000/annum £29,000
Your new company The Customer Technical Helpdesk Advisor is responsible for providing high-quality technical support to customers, installers, partners, and internal stakeholders.The role involves diagnosing and resolving technical issues, supporting product configuration and setup, managing customer enquiries, and ensuring a positive customer experience throughout … Investigate faults, identify root causes and recommend appropriate solutions. Escalate complex technical issues to specialist teams where necessary. Maintain accurate and detailed records of customer interactions, investigations and resolutions. Prioritise and manage multiple support cases while meeting agreed service standards. Provide clear and concise technical guidance to both technical ...

Senior Data Scientist

Location
Hatfield, England, United Kingdom
eligible for visa sponsorship now or in the future. Why Ocado? Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing ground-breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around … heart of our UK business and comprise a network of cutting edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time delivering bags of possibilities ...

Director, Strategic Partnership Development

Location
Greater London, England, United Kingdom
About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth … months post go-live), providing effective and comprehensive handovers of those relationships and the affiliated pipelines Skills you need 5+ years of Business development experience, ideally within a more complex Partner/ISV related role Experience sourcing, negotiating and signing sizable Partners up to a senior engagement level ...

Field Sales Executive

Hiring Organisation
Instant Connections
Location
Maidstone, Kent, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £60,000 per annum, OTE
Broadband & Connectivity Solutions Self- Employed | £40,000-£60,000+ OTE | Uncapped Commissions | Permanent Position About Instant Connections At Instant Connections, we believe the strongest customer relationships start with a real conversation. We specialise in face-to-face customer acquisition, helping nationally recognised brands connect directly with the people … activity will include: • Speaking with homeowners through residential door-to-door sales • Introducing EE & BT Group broadband and connectivity solutions • Identifying each customer's individual requirements • Recommending suitable products and packages based on those needs • Explaining broadband speeds, Wi-Fi performance, packages and contract options clearly • Answering questions ...