376 to 400 of 910 Customer Experience Jobs in England

Description Shape the future of employee experience by leading the strategic design and research initiatives, that blend business needs and user insights, empowering our 300,000+ employees to do their best work. As an Experience Design Vice President in Employee Experience, you will play a pivotal role … shaping the user experience across our products and services across key Client/Employee Collaboration and Communication journeys. You leverage your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. You work closely with ...

stack solution for building, fine-tuning, and deploying AI at scale. Whether an organization is modernizing internal operations, launching AI-powered products, or transforming customer experiences, Aion takes them from concept to production on a single, unified platform. We work differently than most AI companies: our teams deploy alongside … looking for exceptional people to help us scale. Who You Are You're a hands-on AI engineer with 3-5+ years of experience building production-grade multimodal AI systems and LLM applications. Your responsibilities mirror those of a hands-on AI startup CTO you work in small ...

instrumental in shaping how it looks, feels, and operates. Working directly alongside the Head of Aftersales to define processes, set standards, and establish a customer first culture from day one. Field service work will be handled by an outsourced partner, meaning this role is centred on intelligent triage. Understanding … customer issues quickly, diagnosing root causes accurately, and ensuring the right resource is deployed at the right time. The individual in this position will be the technical backbone of the aftersales operation and the primary point of contact for customers requiring support. Key Responsibilities Act as the first point ...

Senior IT Site Technician & Endpoint Security Engineer, LondonApplylocations: UK-London Officeposted on: Posted Todayjob requisition id: R27108x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.At 8x8 we're reimagining how work gets done … Looking For## Required* Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent hands-on experience.* Minimum 6 years' experience in endpoint engineering or endpoint security, with clear senior-level ownership in recent roles.* Hands-on MDM experience at scale (1,000+ devices) using Addigy ...

Product Manager - Loyalty - Retail Sector My global retail client is looking for an experienced Product Manager to sit within their Customer & Loyalty function . You will be focused on customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated across … client's ecosystem. You will do this by driving the technology, data, and product capabilities that create personalised and engaging customer experiences across digital and in-real-life touchpoints. In order to separate yourself from a generic product manager our client ids looking for a candidate who has: Experience ...

Days Onsite per week, Brentwood Are you passionate about developing people, improving IT services, and creating a Service Desk that delivers an outstanding customer experience? We're working with an organisation that's investing in the next phase of its IT Service Delivery capability. Following a period … most of modern ITSM platforms through automation, AI-assisted capabilities, self-service and smarter ways of working to create a more efficient, proactive and customer-focused support function. The Role People leadership is at the heart of this opportunity. You'll lead an established Service Desk team, helping individuals ...

consumer and retail organisation with a strong omnichannel presence spanning ecommerce, physical locations, and international operations. The business is investing heavily in digital growth, customer experience, performance marketing, and data-driven decision making. With a strong brand heritage and ambitious plans for the future, they are focused … execution across PPC, Google Shopping, Paid Social, Affiliates, and emerging digital acquisition channels Developing integrated media plans aligned to commercial objectives, seasonal campaigns, and customer behaviour Driving both short-term revenue performance and long-term customer growth Defining and delivering SEO and Generative Engine Optimisation (GEO) strategies ...

capabilities for performance marketing. This role will work closely with the Ecommerce business team and technology teams to deliver data-driven solutions that enhance customer experience and optimize paid media performance. The ideal candidate will have a strong understanding of Ecommerce platforms, that drive subscription services (for finance … automation and mailing products), Customer Data Platforms (CDP), and performance marketing technologies, with a proven ability to translate business needs into actionable technical requirements. and payment industry. Your role in our future: Define and own the Ecommerce product roadmap, aligning with business objectives and customer needs. Collaborate with ...

European markets. You'll lead experienced managers and senior specialists, helping them scale high-performing teams while continuously improving service quality, efficiency and customer experience. Together with your Product Manager and Engineering Manager, you'll shape the future of fund operations, balancing operational excellence with product innovation. … multiple markets. Owning operational delivery for capital calls, distributions, treasury operations, investor support and fund-related operational services. Driving operational excellence across quality, efficiency, customer satisfaction and scalability. Coaching experienced fund operations professionals through complex operational, legal and fund-specific challenges. Setting clear priorities, allocating capacity and ensuring your ...

account plans. Lead large enterprise retail customers’ journeys from consideration to successful deployment. Partner with solutions and research engineering to build and execute complex customer programs and projects. Own consumption‐revenue targets and forecast consumption revenue. Analyze key account metrics to create reports and provide insights to internal …/or SaaS to large Retail, grocery, e‐commerce, consumer goods, or CPG organizations across UKI. Familiarity with retail industry trends including AI‐assisted customer experience, e‐commerce, omnichannel transformation, personalization, store operations, supply chain, merchandising, marketing, and customer service. Deep understanding of retail customers’ AI transformation ...

solutions. This is a people‐led leadership role with broad influence across sales channels, growth teams, professional services, and technology. You will shape how customer migrations are planned, executed, and scaled—ensuring platform transitions deliver successful activation, strong customer outcomes, and sustainable commercial value. What … ROI. Build, develop, and coach teams responsible for migration delivery, activation support, and migration‐related sales support. Define and implement migration strategies that balance customer experience, delivery capacity, and business priorities. Ensure migrations result in real adoption and usage of Worldpay eCommerce and CNP capabilities, not just technical ...

solutions. This is a people‐led leadership role with broad influence across sales channels, growth teams, professional services, and technology. You will shape how customer migrations are planned, executed, and scaled—ensuring platform transitions deliver successful activation, strong customer outcomes, and sustainable commercial value. What … ROI. Build, develop, and coach teams responsible for migration delivery, activation support, and migration‐related sales support. Define and implement migration strategies that balance customer experience, delivery capacity, and business priorities. Ensure migrations result in real adoption and usage of Worldpay eCommerce and CNP capabilities, not just technical ...

connect them with exceptional professionals for this role. About Us At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in‐person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

Account Executive London, England, United Kingdom About this position About RudderStack RudderStack helps companies build on top of their own data. Our warehouse-native Customer Data Platform enables engineering, data, and AI teams to collect, unify, govern, and activate customer data while maintaining full ownership and control. … running directly on top of the customer's cloud data warehouse or lakehouse, RudderStack reduces data movement, improves governance, lowers infrastructure costs, and accelerates modern data and AI initiatives. Leading companies including Lovable, Jaguar Land Rover, and Foot Locker trust RudderStack to power mission-critical customer data infrastructure. ...

## Senior Endpoint & Security Engineer, London officeApplylocations: UK-London Officeposted on: Posted Todayjob requisition id: R27098x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.At 8x8 we',re reimagining how work gets done … Looking For:****Required** • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent hands-on experience. • Minimum 6 years experience in endpoint engineering or endpoint security, with clear senior-level ownership in recent roles. • Hands-on MDM experience at scale (1,000+ devices) using ...

lead the strategic roadmap aligned to business priorities CRM optimisation — Drive continuous improvement of processes, workflows, and automation to increase efficiency and adoption Customer insight — Leverage CRM data to generate actionable insights that inform business development, marketing, and customer experience Cross-functional delivery — Manage digital projects across … Serve as the CRM subject matter expert, coaching colleagues and communicating technical complexity in clear business language What You'll Bring Proven Salesforce Administration experience with relevant certification (platform Admin I or II, Platform App Builder, Consultant certifications like – Sales, Marketing) or trailheads Extensive salesforce experience mainly ...

this role will focus on building and improving the core eCommerce capabilities, ensuring scalable, efficient and high-performing solutions that support business growth and customer experience. Responsibilities: Develop, maintain and enhance the Shopify storefront, including custom themes, applications and functionality Customise Shopify themes using Liquid, JavaScript, HTML5 and CSS3 … inventory Troubleshoot and resolve technical issues across Shopify, integrations and supporting systems Use analytics and performance data to identify, prioritise and implement website and customer journey improvements Support the implementation of A/B testing and experimentation initiatives across the website Implement UX and customer journey improvements ...

Director to join a company within the edtech space. The Role As an Account Director, you will play a pivotal role in growing the customer base, driving customer satisfaction, account expansion, managing risk, renewal and retention. You will be customers' main point of contact, responsible for cultivating strong … ensuring the successful adoption and utilisation of the company’s solutions in order to secure renewals, working with internal experts. About You Proven experience in account management within the learning technology industry. Able to demonstrate success in balancing revenue and retention targets while driving customer satisfaction and managing ...

Cloud & Productivity Engineering organization within the Enterprise Technology division of LSEG. The role focuses on delivering a foundational cloud platform and developer experience that enables LSEG to thrive in the cloud. As the Technical Product Manager for the AWS Platform on the Cloud Productivity Engineering (CPE) Product team … communicating the product vision and strategy for our AWS platform, aligning the product roadmap to business requirements to accelerate application migrations. Gathering and analysing customer feedback, market trends and business insights to inform our AWS platform engineering and automation strategy. Fostering strong relationships with key business units and application ...

Dynamics 365 roadmap and enhancement backlog, shaping future developments and ensuring the platform continues to evolve in line with organisational needs. Using data, customer and user feedback and operational insight, you'll identify smarter ways of working that improve experiences, increase adoption and drive continuous improvement. Working alongside technical … adoption of new technologies and ways of working across the organisation Were looking for someone who We're looking for a personable, strategic and customer-focused professional who can combine strong business applications expertise with a passion for continuous improvement. You'll be experienced in using data, customer ...

modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser‐focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve … this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight‐knit team is made ...

reports to the Head of Financial Crime Intelligence Product. What You’ll Do Product Ownership Own the Name Screening & Payment Screening product area across customer onboarding, ongoing monitoring and transactions for clients and counterparties. Define the strategy for your area, ensuring alignment with overall Financial Crime Intelligence Product domain … requirements. Work closely with Engineering on managing vendor integrations, event schemas, data models, and system performance and scalability. What we’re looking for Previous experience in fintech, crypto, payments, regulated financial services. 4+ years’ experience as a Product Manager. 2+ years working on Screening products. Strong understanding ...

part of a fast-moving environment building defensible capabilities to keep Monzo and our customers safe. Our work has a direct impact on customer experience and the company’s bottom line by reducing fraud and scams in financial transactions. Our ML scientists work on problems spanning fraud detection … prevention, transaction monitoring for suspicious activity, customer risk assessment and operational tooling. What you’ll be working on A Lead Machine Learning Scientist is a technical individual contributor (IC) leadership role. You will be expected to leverage deep experience in developing and deploying advanced ML models ...

reports to the Head of Financial Crime Intelligence Product. What You’ll Do Product Ownership Own the Name Screening & Payment Screening product area across customer onboarding, ongoing monitoring and transactions for clients and counterparties. Define the strategy for your area, ensuring alignment with overall Financial Crime Intelligence Product domain … requirements. Work closely with Engineering on managing vendor integrations, event schemas, data models, and system performance and scalability. What we’re looking for Previous experience in fintech, crypto, payments, regulated financial services. 4+ years’ experience as a Product Manager. 2+ years working on Screening products. Strong understanding ...

days weekly from officeDuration: 6 months**Service Delivery Manager:**More than 10 years in IT infrastructure of which 2 plus years directly working with customer and should have worked 2/3 years with current organization.Bachelor’s degree or equivalent certifications.Minimum of 4 years hands on work experience in any area of Infrastructure Operations, Network Operations, Service Desk. Experience in Project/Program Management in relevant areas like Service Desk, Infrastructure Planning, Network Planning.Specific experience of onshore/offshore model, 3 tier model (offshore, account, customer) experience would be a plus.Experience in working ...