376 to 400 of 1,349 Customer Experience Jobs in England

Technical Account Management Director - Insurance Software

Location
Basingstoke, England, United Kingdom
embedded AI and Agentic AI throughout our robust product portfolio of core, underwriting, loss control, distribution, digital solutions, and pension & retirement administration so our customer can reimagine their business with real‐time business insights, optimized operations, and enhanced business outcomes. Everything we build is designed to strip away complexity … serve as the strategic partner for one of our most important insurance customers in the UK. This role sits at the intersection of customer leadership, service delivery, operational performance, and executive stakeholder engagement. You will be accountable for ensuring the client realises ongoing value from their investment in Majesco ...

Renewal Manager at Enterprise Procurement and Spend Management SaaS

Hiring Organisation
Grey Matter Recruitment
Location
Reading, England, United Kingdom
Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation. The Company Cloud based procurement and spend management software, helping organisations transform the way they … that improves efficiency, financial control and visibility of organisational spend. Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are value The Role Take ownership of a portfolio of existing customer contracts ...

Head of Software, Enterprise Solution

Location
Greater London, England, United Kingdom
trade, asset servicing, tax, and regulatory reporting workflows. The Team The Software business operates in a global, highly collaborative environment, partnering across Product, Sales, Customer Experience, Operations, and Technology to shape growth strategy, go-to-market execution, and revenue expansion across the portfolio. Our primary locations … deal strategy. Build trusted relationships with buy‐side, sell‐side, custodians, asset servicers, regulators, industry groups, and strategic partners. Partner with Product, Revenue, Customer Experience, Operations, and Technology to align strategy, roadmap, execution, and investment priorities. Act as senior escalation point for key clients and represent the business ...

Supply Chain Operations Coordinator

Hiring Organisation
Hays Procurement Jobs
Location
Darlington, County Durham, United Kingdom
Employment Type
Temporary
Salary
GBP 155 - 165 Daily
Supply Chain Operations Coordinator to join a busy and fast-paced supply chain team supporting a wide range of inventory, logistics and customer fulfilment activities. This is an excellent opportunity for someone with a background in logistics administration, customer operations, supply chain support or order management to gain … experience within a large, complex operation. Your new role As part of a multifunctional operations team, you will support a variety of supply chain and logistics processes, ensuring customers receive an excellent service while maintaining operational accuracy and efficiency. Key responsibilities include: Managing customer and stakeholder enquiries relating ...

Fibre Engineer

Hiring Organisation
Optima Site Solutions Ltd
Location
Somerset, United Kingdom
Employment Type
Permanent
provide emergency support. Work closely with internal technical teams to resolve more complex issues. Maintain accurate records of installations, repairs and equipment replacements. Customer Installations Complete new customer installations for both wireless and FTTP broadband services. Ensure every installation is completed to the highest quality standards. Explain equipment … services clearly to customers. Deliver an outstanding customer experience on every visit. Health & Safety Follow all company Health & Safety policies and procedures. Work safely at height, on rooftops and when operating Mobile Elevating Work Platforms (MEWPs). Report hazards and safety concerns promptly. Maintain compliance through ongoing training ...

Partner Sales Director, EMEA (Braze and Google)

Location
Greater London, England, United Kingdom
part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé … s. The agency is recognized by the Forrester WaveTM Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world ...

Sr. Manager, FM Analytics, Long Term Planning

Location
Greater London, England, United Kingdom
able to think and operate at all levels (both strategically and tactically). About the team Operations is at the heart of the Amazon customer experience. Each action we undertake is on behalf of our customers, as surpassing their expectations is our passion. We improve customer experience … customers can be delivered the next-day. Basic Qualifications Bachelor's degree in Business, Logistics, Business Engineering, Supply Chain, or a related field Experience leading and interacting with cross-functional teams Experience in tax, finance or a related analytical field Experience identifying and solving complex problems through ...

Senior Technical Architect

Location
Greater London, England, United Kingdom
part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé … s. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world ...

Lead Generation Coordinator

Hiring Organisation
Russell Publishing
Location
Kent, England, United Kingdom
Russell Publishing has an exciting new role for a Lead Generation Coordinator to join and coordinate the delivery of Lead Generation activities ensuring excellent customer experience across all brands. The ideal applicant will have 1 year of experience working in lead generation management or customer success … post campaign feedback and future campaign bookings Support the timely delivery of each campaign Ensure GDPR compliance Key Skills/Requirements: 1 years of experience in experience working in lead generation management or customer success, ideally in digital media, publishing, or a related B2B environment. Strong customer ...

Customer Service Executive - Danish Speaking

Hiring Organisation
Ardour Associates Ltd
Location
City, Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP 27,000 - 32,000 Annual
Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. … Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic operations team. If you thrive in a fast-paced environment and enjoy helping people, this is your opportunity ...

Client Delivery Director, EMEA

Location
Greater London, England, United Kingdom
relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal … inclusive of executive, operating and technical program leadership. Act as the primary point of contact for all client service delivery needs, ensuring superior client experience and engagement. Governance : Design and run the mechanisms that monitor and report on delivery efficacy, timeliness, value realization and customer experience (both ...

Backend Engineer - Account Sharing

Location
Greater London, England, United Kingdom
help shape products from the ground up. You’ll work closely with Product Managers, Designers, Data Analysts, and User Researchers to deeply understand customer problems and turn ambiguous ideas into scalable financial products used by millions of customers worldwide. How We Work For everything we build, we keep … customers at the center of decision-making. We prioritize work based on customer research, behavioral data, and direct feedback, and we iterate quickly based on what we learn. The Account Sharing team operates as a highly collaborative, cross-functional product team. Engineers are not expected to simply implement tickets ...

Head of Ecommerce Operations

Hiring Organisation
Ram Rugby
Location
Send, Surrey, UK
makes Operations better. You'll own the journey from demand forecasting and purchasing through international supply chain, freight, inventory, 3PL and fulfilment to Customer Service and returns . And you'll have the freedom to change it. The Challenge As we grow, we want to: Improve inventory forecasting … availability. Reduce excess and slow-moving stock. Use working capital more efficiently. Reduce freight and fulfilment costs. Improve 3PL performance. Improve Customer Service. Eliminate unnecessary manual processes. Create better operational data and reporting. Make much greater use of AI, automation and technology. We're looking for someone who enjoys ...

Head of Ecommerce Operations

Hiring Organisation
Ram Rugby
Location
Send, England, United Kingdom
makes Operations better. You'll own the journey from demand forecasting and purchasing through international supply chain, freight, inventory, 3PL and fulfilment to Customer Service and returns . And you'll have the freedom to change it. The Challenge As we grow, we want to: Improve inventory forecasting … availability. Reduce excess and slow-moving stock. Use working capital more efficiently. Reduce freight and fulfilment costs. Improve 3PL performance. Improve Customer Service. Eliminate unnecessary manual processes. Create better operational data and reporting. Make much greater use of AI, automation and technology. We're looking for someone who enjoys ...

Technical Support Engineer

Hiring Organisation
Rise Executive Search & Recruitment Ltd
Location
Gateshead, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 45,000 Annual
Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships … internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge ...

Head of Ecommerce & Digital Experience

Location
Greater London, England, United Kingdom
future of prestige beauty in one of the world’s most dynamic retail markets. The Opportunity As our Head of E-commerce & Digital Experience, you’ll play a pivotal role in shaping the next chapter of SEPHORA UK’s digital growth. In a market of exceptional expansion, e-commerce … strategic pillar of our business - driving customer acquisition, engagement, loyalty and profitable growth. You’ll lead the strategy and evolution of our digital business across web and app, creating seamless, inspiring and commercially powerful experiences that bring the magic of SEPHORA to life online. Working closely with Commercial, Marketing ...

Finance Director - Gamma Enterprise - Finance

Location
Newbury, England, United Kingdom
Group Finance (“UK CFO”) to shape strategy, improve commercial and operational performance, maintain strong financial control and support sustainable growth across cloud communications, customer experience, connectivity, mobile, cyber security and managed network services. For the year ended 31 December 2025, Gamma Enterprise reported external revenue of £130.5m, gross … tenders and contracts, including commercial modelling, risk assessment, approval and post-investment review. Revenue and margin assurance: Ensure reliable revenue, margin and product or customer profitability reporting, with prompt identification and resolution of leakage or underperformance. Cost, cash and investment: Drive disciplined cost management, working-capital performance, capital allocation ...

Digital Journeys Senior Executive

Hiring Organisation
British Heart Foundation
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
have experience creating email campaigns and digital communications that bring customer journeys to life? Want to help shape the future of customer engagement at British Heart Foundation? We're recruiting a Digital Journeys Senior Executives on 12-month fixed-term contracts to support one of our biggest … programmes. About the role British Heart Foundation is investing in Enterprise Foundations, an organisation-wide transformation programme designed to help us become a more customer-centric organisation through new technology, better use of data and more connected ways of working. As a Digital Journeys Senior Executive, you'll help ...

Digital Journeys Senior Executive

Hiring Organisation
British Heart Foundation
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£37,000 - £39,500 per annum
have experience creating email campaigns and digital communications that bring customer journeys to life? Want to help shape the future of customer engagement at British Heart Foundation? We're recruiting a Digital Journeys Senior Executives on 12-month fixed-term contracts to support one of our biggest … programmes. About the role British Heart Foundation is investing in Enterprise Foundations, an organisation-wide transformation programme designed to help us become a more customer-centric organisation through new technology, better use of data and more connected ways of working. As a Digital Journeys Senior Executive, you'll help ...

Warranty Assessor Apprentice

Hiring Organisation
MSX International Limited
Location
Colchester, Essex, United Kingdom
Employment Type
Permanent
Salary
GBP 26,000 - 26,500 Annual
clearly the reasons for accepting, amending or rejecting claims Administer the necessary documentation to support the claims Accept and attempt to resolve enquiries from Customer Retailers (and Customer personnel) via a Communications/Systems entry methodology Complete all work to a minimum quality requirement assessed by MSXI … customer management Candidate Specification The ideal candidate will want to develop their administration and customer service experience Interest in motor vehicle Educated to GCSE Mathematics and English C or equivalent grade 5 or above Customer experience would be judged a significant advantage Confident with ...

Warranty Assessor Apprentice

Hiring Organisation
MSX International Limited
Location
Colchester, Essex, United Kingdom
Employment Type
Apprenticeship
Salary
£26000 - £26500/annum
clearly the reasons for accepting, amending or rejecting claims Administer the necessary documentation to support the claims Accept and attempt to resolve enquiries from Customer Retailers (and Customer personnel) via a Communications/Systems entry methodology Complete all work to a minimum quality requirement assessed by MSXI … customer management Candidate Specification The ideal candidate will want to develop their administration and customer service experience Interest in motor vehicle Educated to GCSE Mathematics and English C or equivalent grade 5 or above Customer experience would be judged a significant advantage Confident with ...

Senior Product Manager, Performance

Location
Greater London, England, United Kingdom
through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster … make performance measurable, actionable, and durable. You will own the product vision and roadmap for performance across web and app, balancing near-term experience improvements with longer-term investments in instrumentation, diagnostics, release protections, and performance‐by‐default product development practices. You will help Expedia Group deliver faster, more ...

Digital Transformation Principal

Hiring Organisation
SoftServe
Location
London Area, United Kingdom
aligned to client goals Contribute to solution design under guidance of senior leadership Align digital initiatives with business objectives such as growth, efficiency, and customer experience Identify customer pain points and translate them into digital solutions Define business cases and key performance indicators (KPIs) Articulate long-term … current on emerging technologies and transformation methodologies Participate in internal training and development programs Build capabilities toward progression into the DTL role REQUIREMENTS Required Experience and Skills 6+ years of experience in consulting (digital transformation, IT, or management) Experience delivering large-scale digital transformation programs in complex ...

Retail Coordinator

Hiring Organisation
Signet Resources
Location
Bracknell, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£16.00 - £17.00 per hour
recruiting for a Customer Service & Finance Coordinator to join a well-established and highly regarded organisation within the automotive sector on an initial 3-month contract, with the potential to extend. Joining a small, collaborative and efficient team, you’ll play an important role in delivering an excellent service … customers and retail partners, supporting them throughout the vehicle finance application journey. This would be a great opportunity for someone with a background in customer service, call centre operations, financial services or motor finance who enjoys working in a busy environment, building relationships and seeing queries through to resolution. ...

Remote Senior Product Owner - Banking & Customer Experience

Location
City Of London, England, United Kingdom
Experis - ManpowerGroup is seeking a Product Owner to lead the business banking landing area, focusing on improving customer experience and turning complex needs into clear, bank-ready outcomes. This remote, 5-6 month assignment offers market rates inside IR35 for umbrella contractors. You will own product direction, translate ...