1,151 to 1,175 of 1,370 Customer Experience Jobs in the UK excluding London

help them achieve their strategic business objectives. You will serve as a trusted expert advisor, providing technical guidance and bridging the gap between customer needs and our product teams to drive continuous software improvements. By cultivating deep relationships and resolving complex challenges, you will ensure customer health … documentation, to demonstrate valuable, measurable outcomes to our customers. Design and prioritize solutions that address scalability, performance, integration, and technical debt to optimize customer workloads. Build outcome-focused assessments to drive cost reduction, mitigate risks, and improve overall operational efficiency. Assist customers with capacity and upgrade planning to ensure ...

business cases that help Product and Technology prioritize longer-term solutions. What you need to bring: We're looking for a candidate who has experience with the following: 7+ years in business analysis, process improvement, operations, implementation, or product operations. A track record leading complex cross-functional projects from … Financial services, fintech, payments, lending, or insurance - or another complex, regulated operating environment. Commerce, e-commerce, point-of-sale, or marketplace experience. Hands-on experience with workflow, case-management, or process-automation platforms. SQL, business-intelligence tools, or data modelling. Experience evaluating or deploying AI-enabled solutions ...

forecasting sales and developing sales strategies and methods and evaluating their effectiveness based on your catchment area Converting prospects into successful customers through customer sales methods such as door-to-door, cold calling and presentations - all in person. Carrying out the whole sales cycle which includes identifying and developing … market Driving performance to consistently meet monthly, quarterly and annual goals Create new business through network events What you’ll be bringing: Relevant sales experience in a Field and outbound environment, preferably in a solution-sales/technology-related Strong experience in hospitality Strong understanding of sales development ...

Title: Technical Lead Location: Liverpool City Centre HQ/Hybrid (3 days in office) Salary: £70,000 - £85,000 per annum, depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday We're looking for a Tech Lead to guide a talented … will power key parts of our products, used by thousands of customers every day. Your technical decisions will directly influence product quality, performance and customer experience. You'll help your team deliver features that are reliable, scalable and genuinely improve how people interact with our services. What ...

forecasting sales and developing sales strategies and methods and evaluating their effectiveness based on your catchment area Converting prospects into successful customers through customer sales methods such as door-to-door, cold calling and presentations - all in person. Carrying out the whole sales cycle which includes identifying and developing … market Driving performance to consistently meet monthly, quarterly and annual goals Create new business through network events What you’ll be bringing: Relevant sales experience in a Field and outbound environment, preferably in a solution-sales/technology-related Strong experience in hospitality Strong understanding of sales development ...

will you be involved in? We believe the best software engineers build strong foundations by experiencing different parts of the product lifecycle, from building customer facing features to ensuring quality and reliability at scale. As a Graduate Software Engineer, you’ll develop your technical skills while contributing to real … delivery and maintenance Working on back end and/or front end components, learning how systems are designed, built and integrated to create great customer experiences Collaborating closely with QA, Product and other team members to understand requirements, test outcomes and deliver high quality releases as part ...

Monterosa we're looking for a Customer Success Lead to join our team. Full-time · London or Liverpool About Us At Monterosa, we create powerful audience engagement experiences that connect some of the world’s biggest brands with their fans in real time. With over two decades of technical … with a growing international presence, we’re a collaborative, forward-thinking team passionate about building impactful digital products and delivering exceptional customer experiences. About the job As part of the Success and Support team, you will own the daily relationship with a portfolio of customers - understanding their goals translate ...

proven solutions for engineering at scale. A key priority is enabling the Group to create industry-leading AI-powered products and services that drive customer engagement and service excellence! You'll join the Data & AI Unit within the Chief Technology Office (CTO), helping shape and support the Group … within a regulated environment! Day-to-day, you'll: Partner with business and platform teams to identify priority problems and adoption bottlenecks, focusing on customer-facing AI solutions that can operate effectively within a regulated environment. Evaluate emerging AI technologies, techniques and approaches through applied research, experimentation and rapid ...

proven solutions for engineering at scale. A key priority is enabling the Group to create industry-leading AI-powered products and services that drive customer engagement and service excellence! You'll join the Data & AI Unit within the Chief Technology Office (CTO), helping shape and support the Group … within a regulated environment! Day-to-day, you'll: Partner with business and platform teams to identify priority problems and adoption bottlenecks, focusing on customer-facing AI solutions that can operate effectively within a regulated environment. Evaluate emerging AI technologies, techniques and approaches through applied research, experimentation and rapid ...

TÜV SÜD Group. Company and Role Overview: The TÜV SÜD Group is a world leader in testing and product certification. With over 70 years' experience in the UK, TÜV SÜD provides peace of mind that products are safe, reliable, and compliant by providing testing, product certification, knowledge services … final test report product being delivered correctly and promptly to enable the client’s qualification programs to progress. Our ability to listen to the customer, identify their exact requirements and respond quickly with a technical and commercial solution sets us apart from our competitors, therefore this role will ideally ...

supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.**Where role sits in Consumer...** The Intelligent Customer Products (ICP) platform is a new CDO platform within Consumer Relationships. It builds and scales capabilities including Conversational AI, AI Search, CoachAI and Super Agent … deliver trusted, personalised and effortless AI-powered customer experiences. ICP helps Lloyds create proactive, intelligent customer interactions that drive growth, improve customer satisfaction and reduce cost to serve, underpinned by the standards, governance and operational foundations needed to deploy AI safely at enterprise scale.**What ...

Youwe, we build composable digital platforms that connect systems, data, and customer experiences. As a Senior Full-Stack Headless Developer, you bridge design and backend systems to create seamless, scalable, and high-performing applications for international clients. Working closely with designers, engineers, and clients, you translate creative concepts into … mentor developers through technical leadership and code reviews Ensure accessibility, usability, and development best practices are applied throughout projects 5+ years of commercial experience building modern React applications Strong experience with React, Next.js, TypeScript, Node.js, HTML, CSS, and JavaScript Experience working with REST APIs, GraphQL, and backend ...

Marketing Specialist Belfast Competitive Salary Are you a creative, commercially minded digital marketer who gets excited about e-commerce, data, websites and creating exceptional customer experiences? Our client is seeking an inspiring E-Commerce & Digital Marketing Specialist to join their growing team and play a key role in shaping … potential and drive meaningful commercial growth. This is a hands-on, varied and commercially focused role combining e-commerce management, digital marketing, website optimisation, customer acquisition, content, social media and digital product development. You will have the opportunity to influence the digital customer journey, identify new revenue opportunities ...

Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our “Office in a Box” home working kit will provide you with everything … Internet of Things (IoT). What you’ll do Act as the dedicated on-site contact for a prestigious corporate customer, building trusted relationships and delivering an exceptional customer experience. You’ll manage a wide range of account activities, including order processing, billing queries, customer records ...

deployment, monitoring, post-release validation, audit evidence and continuous improvement. Ensures software, infrastructure, cloud and platform changes are delivered safely, predictably and without negative customer or operational impact. Owns release governance across business-critical, high-availability payment processing services, balancing delivery throughput, operational resilience, regulatory obligations and customer … Kubernetes, OpenShift, EKS, EC2, Helm, Jenkins and Terraform. Ensures effective monitoring, alerting, logging and observability are in place so deployment progress, service health and customer impact can be understood quickly. Oversees release communications before, during and after deployment, ensuring stakeholders receive timely, accurate and business-relevant updates. Resolves critical ...

Role As Telesales Manager, you'll oversee the day-to-day operation of a team of six telesales executives, ensuring they consistently deliver outstanding customer interactions while achieving ambitious appointment and conversion targets. You'll be responsible for developing your team, monitoring performance, introducing new initiatives and ensuring every … develop new team members while supporting the ongoing development of existing colleagues. Introduce new ideas and initiatives to improve conversion rates, productivity and customer engagement. Monitor team performance through reporting, call quality reviews and KPI analysis. Ensure appointments generated for the nationwide design consultants are thoroughly qualified and meet ...

fast-paced environment? Do you enjoy solving complex technical challenges while supporting and developing others? If you're passionate about delivering exceptional customer service and want to make a real impact, we'd love to hear from you. We're looking for a Senior Service Desk Analyst to join … first and second line analysts. Help coordinate the daily operation of the Service Desk, ensuring workloads are balanced and priorities are met. Drive excellent customer experiences through clear communication and proactive service delivery. Support Major Incident Management, Root Cause Analysis, and continuous service improvement initiatives. Work closely with technical ...

Rapid7, we believe exceptional customer experiences start with operational excellence behind the scenes. As an Order Management Specialist, you'll play a critical role in supporting our global sales organisation by ensuring customer transactions are processed accurately, efficiently, and with minimal friction. Working at the intersection of sales … finance, legal, IT and customer success, you'll help turn complex contracts into seamless customer outcomes while contributing to the scalability and growth of a fast-paced, mission-driven business. About the Team Rapid7’s Order Management Team is responsible for processing orders and working closely with sellers ...

ExecutiveLocation: Winnersh, London UKType: Permanent, Full timeAbout the RoleWe are looking for high-performing Sales Managers and Sales Executives to drive growth, build strong customer relationships, and deliver outstanding commercial results. These roles play a critical part in executing our sales strategy, increasing market share, and ensuring an excellent … customer experience. Whether you are leading a sales team or directly managing key accounts, you will be responsible for creating opportunities, winning new business, and maximising customer value through consultative, solution-led selling. Key ResponsibilitiesFor Sales ManagersLead, inspire and develop a high-performing sales team to consistently exceed ...

hosting issues with speed and accuracy. Responsible for fault reproduction and troubleshooting, root cause analysis, bug tracking and issue resolution. Work closely with Customer Support, Development, and Infrastructure to improve the resolution time and quality of our responses. Deliver a positive experience by proactively tracking all tier … continuous improvement strategy of the team and related duties as required. Who we are looking for: The successful candidate will demonstrate: Case management experience: You will have experience of effectively managing issues via a ticketing/case management system (such as JIRA or similar) to ensure regular communications ...

Your role at DynatraceDynatrace's LMS Administration team is the operational engine behind every customer and internal learning event — owning the full lifecycle from request intake through post-event CSAT. We're a small team with a wide remit, and every event we run reflects directly on the customer … core of this role. On top of that foundation, you'll bring event management experience. You'll work within the administration and experience team of Dynatrace University. Your job is to be the reliable operational core of the team — the person who keeps the platform healthy, the events configured ...

social care sector. As a key member of our sales team, you will play a pivotal role in cultivating strategic partnerships with our existing customer base. This role directly contributes to OneAdvanced's mission of "powering the world of work" and shaping the future of social care by influencing … Account Manager in the Social Care team, you will be responsible for leading the development and execution of strategic account plans for your customer base. You will work closely with our customers to understand their strategic objectives, identify opportunities to create value through our software solutions, and deliver tailored ...

Locations 315 Argyle Street, Glasgow, Glasgow City, G2 8AT, GB Job Schedule Full time Job Description Shape the future of user experience with strategic design initiatives that blend business needs and user insights. This role is to lead end-to-end product design for climate risk experiences—turning complex … climate, hazard, and financial risk data into intuitive workflows that help users assess, manage, and act on risk. As an Experience Design Vice President in Risk Technology, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge ...

practice and events that explore new and emerging technologies. Required qualifications, capabilities and skills Formal training or certification on software engineering concepts applied advanced experience Hands-on experience in system design, application development, testing and operational stability. Hands-on experience using enterprise-authorized AI-assisted software development … adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices. Advanced skills in Java with experience developing, debugging and maintaining code in a large corporate environment, with hands-on skills in Java 11+, Spring Boot and AWSIntermediate-level familiarity with ...

role for sellers who want real ownership, complex challenges, and the opportunity to make a visible impact. Job Requirements Develop a deep understanding of customer's strategies, goals, challenges, risks, and transformation priorities, and connect them to NetApp's differentiated unified platform and solutions. Act as a trusted advisor … customer by combining technical curiosity, business acumen, and solution expertise to guide customer transformation. Demonstrate strong hunting mentality identifying whitespace opportunities, new workloads, emerging buyer personas, and expansion paths across your territory. Execute with disciplined sales excellence, including pipeline management and forecast accuracy, using MEDDICC aligned with discovery ...