326 to 350 of 584 Customer Experience Jobs in the UK excluding London

order to be successful, you will have the following background: Background within either UK Military, or working with the Military/MoD as a customer Experience of acting as a senior technical authority, providing architectural leadership Enterprise Architecture background across software engineering and platform delivery, including cloud-hosted … services, APIs, DevSecOps, CI/CD and test automation Experience of introducing emerging technologies including AI, ML and data enabled services Strong and robust stakeholder management skills SC Cleared Within this role, you will be responsible for: Senior leadership role within a multi-year delivery environment, supporting thousands ...

Join Creative Process Digital as an AI Specialist Apprentice! With a £22,000 salary gain hands-on experience, develop your skills, and study one day a week. Role Typical Day-to-Day Responsibilities AI Opportunity Identification. Meet with departments to understand workflows and bottlenecks. Identify repetitive tasks that could … automated. Assess where AI could improve productivity, customer experience, or decision-making. Build business cases for AI initiatives. AI Tool Implementation. Research and evaluate AI platforms and technologies. Deploy AI tools across teams (e.g. ChatGPT, Microsoft Copilot, automation platforms). Configure and test AI workflows. Work with software ...

will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods, including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers … technology strategy, implementation, and future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience Have good verbal and written communication skills and be capable of performing tele-sales activities Provide required support for digital marketing activities to bring ...

days in London This is a fantastic opportunity to join a high-growth InsurTech where you'll take ownership of building customer-facing products from day one across multiple insurance lines. THE COMPANY: This B-Corp certified InsureTech business places sustainability, fairness, and customer experience … everything they build, and are now looking for their next Junior Software Engineer. THE ROLE: You will take ownership of building and shipping customer-facing products . Key responsibilities include: Building and launching production features Contributing to new product launches , partner integrations, and platform improvements Owning work ...

over 20 employees based in Belfast and over 50 globally, working daily with ex-traders with over 200+ years of aggregated Markets trading experience and innovative technology partners producing industry leading controls. The Business Risk Manager is a strategic professional who stays abreast of developments within own field … bridge between different stakeholders and technology teams. Conducts internal testing to ensure effectiveness of controls. Leverages data to examine impacts to Customer Experience and Regulatory breaks. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts ...

Were looking for a Key Account Manager to join our growing Client Accounts team, where youll take ownership of some of our most important customer relationships and play a key role in shaping their long-term success. This is an exciting opportunity to step into a highly visible role … consistently deliver exceptional service and value. What Youll Be Doing In this role, youll lead the end-to-end management of strategic accounts, driving customer satisfaction, retention, and commercial performance. Youll: - Build and nurture strong, long-term relationships with key client stakeholders - Use data and insight to analyse service ...

seeking a Client Services Director in Manchester to manage all aspects of service delivery, focusing on leadership and operational excellence. This role involves overseeing customer support, implementing ITSM practices, and leading professional services to align with customer needs and drive satisfaction. The ideal candidate will have a strong … background in IT service management, be able to develop effective customer experience strategies, and promote a culture of collaboration and customer-centricity within the team. #J-18808-Ljbffr ...

Description Are you passionate about building exceptional customer experiences and shaping the future of software engineering? We're looking for a Senior Software Engineer to join our Customer Portal team and play a key role in designing, building, and scaling modern customer-facing applications. In this hands … making a real impact on both products and people, we'd love to hear from you. Responsibilities Design, develop, and deliver complex features across customer-facing web applications and supporting services. Lead technical delivery of key initiatives from concept through production deployment. Drive architectural decisions that improve scalability, maintainability ...

This is a Technical Customer Support role, helping customers diagnose, troubleshoot and resolve technical issues with network connectivity, cellular IoT devices and satellite hardware. This is not a standard password reset helpdesk role; you will actively dig into complex hardware, firmware, and network configurations to deliver excellent customer … cellular SIM cards and data plans. Testing & Replication Replicate reported hardware or software issues in the test lab to identify bugs or configuration errors. Customer Experience SLA compliance Manage the ticket queue effectively to provide first class response times Clear Communication Translate complex technical concepts into clear, easy ...

days Currently working exclusively with a forward- thinking Civil Service organisation who are looking for a Senior Product Manager to lead a portfolio of customer contact products, including CRM, telephony, digital forms, and correspondence solutions. Own the product strategy, vision, and roadmap, ensuring products deliver measurable value, support organisational … goals with operational requirements, managing dependencies, risks, and competing priorities to maximise business and user outcomes. Key Responsibilities Own and champion a portfolio of customer contact products throughout their lifecycle, from discovery and delivery to continuous improvement and retirement. Define and maintain product vision, strategy, and roadmaps aligned ...

environments Working with SQL databases and supporting business applications Maintaining system security, patching and backups Contributing towards infrastructure and technology projects Delivering an excellent customer experience to internal users We'd like to hear from people with experience of: IT Support IT Engineer Desktop Support Infrastructure Support … same, with exposure to project work, infrastructure improvements and support across a nationwide operation. It's an opportunity to broaden your technical experience while working within a friendly and collaborative IT team. ...

solutions for the hospitality industry. This is an exciting opportunity to lead a high-performing field sales team, helping restaurants streamline their operations, enhance customer experiences and drive business growth through innovative technology. As a Field Sales Manager, you'll play a key role in developing, coaching and inspiring … team of Field Account Executives, supporting them to deliver exceptional customer experiences while achieving ambitious sales targets. Working closely with cross-functional teams, you'll help drive business growth, expand market presence and contribute to the continued success of a rapidly growing organisation. Key Responsibilities as a Field Sales ...

have already been involved in recent LGR activity, particularly during the early-stage conversations and proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading … through to implementation in line with programme objectives. You will take ownership of delivery across key areas such as systems, finance, procurement, relationships or customer experience, ensuring that plans, milestones and dependencies are clearly defined and actively managed. Working closely with senior stakeholders, you will bring structure, pace ...

have already been involved in recent LGR activity, particularly during the early-stage conversations and proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading … through to implementation in line with programme objectives. You will take ownership of delivery across key areas such as systems, finance, procurement, relationships or customer experience, ensuring that plans, milestones and dependencies are clearly defined and actively managed. Working closely with senior stakeholders, you will bring structure, pace ...

part in expanding market presence, developing new partnerships and driving the continued success of high-quality apprenticeship assessment services. If you have experience working with training providers, employers, Awarding Organisations or End-Point Assessment Organisations (EPAOs), this could be the perfect opportunity to take the next step in your … career. Location: Didcot, Oxfordshire (with UK-wide travel) Salary: £40,000 - £44,000 per annum The ideal candidate will: Have proven experience in sales, business development or commercial growth at management level Have experience within the apprenticeship, further education or skills sector Have knowledge of Apprenticeship Assessment (formerly ...

Managed Service Provider supporting a major public sector customer. This is an excellent opportunity for an experienced Service Delivery Manager who enjoys building strong customer relationships, driving continual service improvement and ensuring high levels of service delivery within a fast-paced managed services environment. This is a predominantly remote … required on-site in Swansea. The Role As the Service Delivery Manager, you will act as the primary point of contact for your assigned customer, ensuring contractual obligations are met while delivering an exceptional customer experience. You will work closely with internal technical teams and customer stakeholders ...

reporting, identifying and implementing enhancements to tooling, workflows, and data validation mechanisms Maintain detailed records of configuration activity and collaborate with technical, service, and customer teams to ensure right-first-time data entry, regular data updates, and high-quality technical documentation Ensure CMDB practices support operational resilience, regulatory requirements … feedback sessions with technical, service, and executive stakeholders, providing guidance and challenging teams to improve configuration discipline Identify and deliver opportunities to enhance customer experience and service quality through improved technical data, proactive issue resolution, and support for new or enhanced products and services Behavioural Competencies – Organisational & Behavioural ...

consumed across the business. You’ll act as the technical authority for MDM, building scalable, multi-domain capabilities that support both operational excellence and customer experience. We’re particularly interested in candidates with proven experience delivering Customer MDM within complex, enterprise environments. In this role … real needs. You’ll thrive if you’re a player-coach — comfortable being hands-on while setting direction and mentoring others. You’ll bring experience delivering Customer MDM across platforms, applying best practice in a vendor-agnostic way, and helping shape broader data strategy while guiding third‐party ...

consumed across the business. You’ll act as the technical authority for MDM, building scalable, multi-domain capabilities that support both operational excellence and customer experience. We’re particularly interested in candidates with proven experience delivering Customer MDM within complex, enterprise environments. In this role … real needs. You’ll thrive if you’re a player-coach — comfortable being hands-on while setting direction and mentoring others. You’ll bring experience delivering Customer MDM across platforms, applying best practice in a vendor-agnostic way, and helping shape broader data strategy while guiding third‐party ...

Hertfordshire HQ, but will also have responsibility for teams based in Lowestoft, Suffolk and Maiden Newton, Dorset. The role known internally as the National Customer Operations Manager, is a permanent, hybrid working role (3 days a week in the office) with the requirement to travel to our other … sites from time to time. You'll be responsible for ensuring customer orders and quotations are processed accurately, efficiently and consistently, delivering an outstanding experience for our customers while supporting the commercial success of the business. This is more than a customer service role. We're looking ...

consumed across the business. You'll act as the technical authority for MDM, building scalable, multi-domain capabilities that support both operational excellence and customer experience. We're particularly interested in candidates with proven experience delivering Customer MDM within complex, enterprise environments. In this role … real needs. You'll thrive if you're a player-coach — comfortable being hands-on while setting direction and mentoring others. You'll bring experience delivering Customer MDM across platforms, applying best practice in a vendor-agnostic way, and helping shape broader data strategy while guiding third-party ...

Managed Service Provider supporting a major public sector customer. This is an excellent opportunity for an experienced Service Delivery Manager who enjoys building strong customer relationships, driving continual service improvement and ensuring high levels of service delivery within a fast-paced managed services environment. This is a predominantly remote … required on-site in Swansea. The Role As the Service Delivery Manager, you will act as the primary point of contact for your assigned customer, ensuring contractual obligations are met while delivering an exceptional customer experience. You will work closely with internal technical teams and customer stakeholders ...

+ Extensive Benefits Package + Training & Development + Progression Opportunities Are you a CWNA-qualified Network Engineer with Wi-Fi surveying experience, looking to become the first engineer in a growing region for an award-winning connectivity consultancy, where you'll have the opportunity to develop your technical expertise … company's continued expansion? This is an excellent opportunity to join a highly respected connectivity and wireless solutions provider operating in complex and challenging customer environments. In this role, you'll split your time between delivering Wi-Fi surveys and providing 3rd Line NOC support. You'll be responsible ...

Managing and developing your own portfolio of clients Responding to inbound enquiries and generating new business opportunities Producing quotations and proposals Building long-term customer relationships Managing account renewals and ongoing client support Working closely with internal teams to deliver an excellent customer experience Requirements Minimum … years' B2B sales experience within technology Proven track record of achieving sales targets Strong communication and relationship-building skills Interest in technology and AV solutions Full UK driving licence What's on Offer? Warm leads and existing client opportunities Career development and progression Supportive team environment and regular social ...

major players across Europe's tyre markets with data-driven decision-making. Fully independent and client-focused, this company helps businesses identify opportunities, enhance customer experience, and boost sales conversion. Due to continued growth, our client is seeking a Junior Python Developer to join their dynamic team. … maintaining data-driven tools and applications. Collaborating with experienced developers to streamline business processes and turn data into actionable insights. Gaining hands-on experience with Python frameworks, SQL databases, and front-end technologies like HTML/CSS. What We're Looking For: At least 6 months of hands ...