376 to 400 of 584 Customer Experience Jobs in the UK excluding London

update our current regression packs and executing test runs with the follow up execution reports for key stakeholders. It is imperative that our customer experience is at the forefront of this role. Candidates should have a methodical approach, with a keen eye for detail and problem solving skills. … guide Graduate QAs in the ISTQB practises Comply with the company's Health & Safety, Data Protection, Information Security, PCI & DSP policies and procedures. Skills & Experience: An understanding of the Software Development Life Cycle (SDLC) Strong analytical and problem solving skills Confidence in troubleshooting complex problems and performing the Root ...

gainadditionalvalue. Support wider AI initiatives as priorities evolve, whilemaintainingfocus on scalable enterprise capability rather than isolated personal productivity or small-scale development activity. Experience & Knowledge Strong understanding of AI technologies, agentic AI patterns, developmentplatformsand the role of data in enabling enterprise AI solutions. Experience delivering technology transformation, platformenablementor … digital programmes within complex organisations. Ability toidentifyopportunities where AI agents, AI-enabled applications and core platform integration can improve business processes, decision-making and customer experience. Experience working with technical teams to define delivery frameworks, standards,guardrailsand reusable patterns. Proven project or programme delivery experience using Agile ...

Designer | Earn £60,000 with hybrid working and great company perks in a role where your ideas shape the customer experience. We're looking for a talented UX Designer to join a growing digital team in Hemel Hempstead . This is a fantastic opportunity to influence every stage … customer journey, using insight, experimentation and user-centred design to create intuitive digital experiences that make a real commercial impact. If you're passionate about improving online journeys through data-driven design, this could be the perfect next step in your career. Why apply for this UX Designer role ...

Manager | Earn £60,000 with hybrid working and great company perks in a role where your ideas shape the customer experience. We're looking for a talented UX Manager to join a growing digital team in Hemel Hempstead . This is a fantastic opportunity to influence every stage … customer journey, using insight, experimentation and user-centred design to create intuitive digital experiences that make a real commercial impact. If you're passionate about improving online journeys through data-driven design, this could be the perfect next step in your career. Why apply for this UX Manager role ...

solutions. In this role, you will sit within the NOC as the final escalation point for complex incidents, while also delivering professional services across customer sites. You will design, deploy, optimise and support wireless and network solutions, carry out Wi Fi surveys, and contribute to high-quality project delivery … across a diverse customer base. You will thrive in this role if you enjoy working in an MSP environment, take pride in service quality and customer experience, and enjoy mentoring junior engineers. In return, you will benefit from a long-term approach to development, a welcoming team ...

business wants a builder, someone who enjoys creating products and turning ideas into reality. Roughly 70% of the role is product development, building new customer facing features, new games and mechanics, checkout and customer account improvements. It also covers the internal tools and dashboards behind them. Around … Prize Portal. What you will bring Front end. HTML, CSS and JavaScript, with modern frameworks such as React or Vue. Back end. PHP. Solid experience working within an existing PHP codebase is equally welcome, along with APIs, authentication and business logic. Databases. MySQL, database design and query optimisation. Platform. ...

opportunities to grow engagement across our market-leading services. This is more than a sales role. It's about becoming a trusted advisor, understanding customer challenges and connecting organisations with the expertise, insight and solutions that help them succeed. For this role is essential that you have experience … Affiliate Partner Programme. Identify new business opportunities and develop existing accounts through strategic engagement. Work collaboratively across internal teams to deliver an exceptional customer experience. Capture customer activity, opportunities and pipeline information using CRM. Produce reports, market insights and account development plans. Represent the company at industry events ...

cross-functionally to align product and engineering goals Handle the critical moments - confidently manage incidents and high-pressure challenges What you'll bring Strong experience delivering complex software systems at scale Proven ability to lead technical direction within a team or domain Expertise in JavaScript/TypeScript, Node.js … React Solid understanding of architecture, APIs, and database design Experience with DevOps, CI/CD, testing, and modern engineering practices A passion for mentoring and developing others The ability to balance fast delivery with long-term quality and scalability What makes you stand out You're a problem-solver ...

that supports millions of customers globally. You'll join a collaborative Agile Scrum team responsible for designing, building and enhancing backend services within the customer accounts domain while working alongside engineers across the wider platform. The successful Golang Engineer will play a key role in developing scalable backend services … contributing to CI/CD best practices, and helping deliver innovative customer experiences using modern cloud-native technologies. Key Responsibilities: Design, develop and maintain scalable backend applications using Golang. Build and enhance microservices supporting the global Loyalty & Benefits platform. Develop high-performance RESTful APIs and integrate asynchronous messaging services ...

specialist disciplines, including Digital Forensics, Incident Response, SOC Operations, Quality & Compliance, and Technical Consultancy. We are committed to excellence, continuous improvement, and delivering trusted, customer-focused services that meet the highest professional and accreditation standards. Job Title: SOC Manager Reports to: Global Head of Cyber Location: Hybrid Birmingham/… cyber security expert who thrives in dynamic environments. Youll bring deep technical credibility together with a strong commercial mindset, driving operational excellence, outstanding customer experiences, service profitability, and meaningful business growth As a key leader within our cyber security business, you will manage Strategic Accounts, drive complex service transitions ...

by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience £27,052 - £30,024 Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) A Company van Attractive pension scheme … Help to create a thriving Yorkshire thats right for customers and the environment by accurately reading domestic and commercial water meters while delivering excellent customer service. In this role, you will focus on achieving positive outcomes for customers, colleagues and the business, taking ownership to see tasks through ...

diverse portfolio that combines digital innovation, organisational change, performance insight, and communications, building the foundations, capability and culture needed to improve services and transform customer experience through Artificial Intelligence. You will lead high‐performing services that deliver efficient, joined‐up, customer‐focused outcomes and use performance intelligence ...

smooth transition into delivery Build trusted client relationships and identify opportunities for long-term growth Work closely with internal teams to deliver an exceptional customer experience Share market feedback to help improve sales processes and lead conversion What do you need as a Sales & Account Manager? Proven success … consultative sales or business development role Experience running discovery calls and closing new business Strong objection handling and negotiation skills Outstanding communication and relationship-building skills Highly organised with a proactive, target-driven approach Experience selling digital marketing services would be advantageous ...

manufacturer of high-quality Smart Home Connected Products & Systems, operating at the forefront of their category. With a reputation for product excellence, sustainability, and customer loyalty, they have invested heavily in product innovation, and market development. Their brands are trusted by millions, sold online, stocked by major retailers … innovation across product development and brand strategy * Represent the business externally with key partners, customers, and stakeholders Candidate Profile Must have Smart Home sector experience We are seeking a commercially astute, strategically minded leader with a strong track record of growing a B2B and B2C IoT Connected Products business. ...

Title: Customer Service Operations Team Leader Location: Wolverhampton, WC1 From January 2027, the location will be WV10 Job Length: 12 Month FTC Full Time Competitive Salary with extensive benefits: Monthly product allowance alcoholic & non-alcoholic options available Private Medical options Life Assurance Company bonus scheme Access to 24/… single, consistent goal: ensuring our people thrive. About the role: We are now recruiting for Operations & Insights Team Leader to ensure the customer service centre operates efficiently and delivers high-quality customer service. The role will work closely with the Team Leaders and help meet service levels, quality ...

Product Support Lead | Derby - Hybrid | Permanent | £Competitive Salary + Benefits Do you want to help shape the Future of Customer Support in a High-Growth Cyber Security Business... We're partnering with an innovative and fast-growing secure communications company at the forefront of hardware encryption technology. Based … best-in-class team from the ground up. About the role As Lead Product Support Engineer, you'll be the driving force behind customer support, combining hands-on technical expertise with the opportunity to shape and develop a scalable support organisation. Initially, you'll act as the technical lead ...

this. Please note this is a 12-month FTC maternity cover. About the team: Our product teams work across the full customer journey to unlock opportunities that build value for our customers and enable commercial growth. In order to maximise the impact of these teams we are evolving … holidays. The impact you'll have: As a Product Designer, you'll play a key role in elevating product quality and consistency across loveholidays' customer-facing experience. Working within your product team you'll own the design evolution of key user journeys and touchpoints. You'll help your team ...

highly regarded digital business that reaches millions of consumers every week. Sitting within a cross functional product environment, you will use data to shape customer experiences, influence product strategy, and drive measurable business outcomes. You will take ownership of key analytics initiatives while helping to develop best practice across … deeply embedded within product development. They offer a collaborative environment where analysts work closely with Product, Engineering, Design, and Research teams to solve complex customer challenges. The Role As a Senior Data Analyst, you will: Partner with product teams to define success metrics and measurement frameworks Establish robust governance ...

software and telematics with 25+ years behind them and plenty of growth still in front of them. The proposition is strong, the customer experience is a genuine differentiator and the commercial ambition is clear. The focus is dealer and OEM. Not transactional, not spray and pray. Think corporate … long-term value Driving revenue through consultative sales activity and smart account development Bringing strategic insight and best practice into dealer conversations so the customer stays front and centre Working closely with internal teams to make sure delivery is slick and the experience matches the promise What ...

line team where required. Identify recurring issues and recommend service improvements. Keep technical knowledge up to date and complete relevant certifications. Provide occasional onsite customer support and participate in an out-of-hours support rota. Work on a rotating shift pattern: 8:00am - 4:30pm 9:30am - 6:00pm … About You We're looking for someone who is passionate about IT, enjoys problem-solving, and delivers excellent customer service. You'll have: Previous experience in a 2nd Line Support or similar IT support role. Strong knowledge of Microsoft Windows operating systems. Experience with Active Directory ...

Benefits Build resilient cloud platforms that support critical national services. We're recruiting Site Reliability Engineers to join a global leader in AI-powered customer experience and cloud technology. Following the award of a major government programme, they're expanding their engineering teams to build and support highly … post-incident reviews and driving continuous service improvements Supporting containerised workloads using Kubernetes and Docker What we're looking for You'll ideally have experience in a Site Reliability Engineering, Production Engineering, Cloud Operations or NOC environment with exposure to: Linux systems administration AWS cloud infrastructure Kubernetes and Docker ...

smarter, faster and as effectively as we can. This is not just about efficiency; it is about creating a council that is insight‐led, customer‐focused and able to adapt to a rapidly changing world. We are now seeking an exceptional Chief Innovation, Technology and Digital Officer to help … organisation‐wide leadership role at the heart of our transformation. You will shape how we harness digital, data and technology to modernise services, improve customer experience, strengthen decision‐making and empower our workforce. Working as a key member of the Senior Leadership Team, you will be a visionary ...

high-performing culture with a focus on accountability and continuous improvement. Oversee the day-to-day delivery of services, ensuring workloads are effectively planned, customer expectations are met, and operational priorities are achieved. Monitor service performance, productivity and quality, using KPIs and operational data to identify trends and drive … improvements. Produce regular performance reports, highlighting service levels, operational risks and opportunities to improve efficiency. Work closely with Engineering, Warehouse, Sales and Customer Service teams to ensure a seamless customer journey and successful delivery of customer requirements. Identify opportunities to improve processes, reduce waste and enhance service ...

market-leading technology provider that supplier digital and hardware solutions across the Hospitality & Retail sectors. Helping some of the UKs best-known brands improve customer experience, speed of service and sales performance. Role created due to growth, excellent long-term prospects within the business in a market that … business, has already grown over 15% naturally, but now needs a dedicated professional to get the full potential from the market. Depending on experience level - £55,000 - £60,000 + £5K Car Allowance + Commission scheme (Another £10-15K approximately) This Business Development Manager job will suit ...

About us We area dynamic software company. E stablished in 2006, with a vision of help ing the energy and utilities sector s improve customer experience and lower their cost to serve , using smarter process automation. Are you curious about what the future in tech holds … role if you enjoy diving into how things work, spotting patterns in performance data, and challenging teams to push their solutions further. Youllbring strong experience across non-functional testing, from performance and resilience to recovery, volume, and security, andyoull be confident using tools like JMeter or LoadRunner to uncover ...