651 to 675 of 802 Customer Experience Jobs in the UK excluding London

customers globally. Operating at the forefront of cyber defence, you will lead crisis response efforts, ensuring decisive action, minimal disruption, and protection of customer trust. This role is pivotal in shaping Tesco's incident management maturity, driving strategic readiness and resilience across the organisation. You will combine operational excellence … measurable outcomes. Foster Collaboration & Inclusion: Lead cross‐functional collaboration across Cyber Defence, Technology, and Business teams, promoting inclusive, high‐performing environments that prioritise customer outcomes. Lead Through Change: Drive adoption of modern ways of working, influencing teams to embrace innovation, continuous improvement, and engineering‐led approaches to incident response. ...

About us We are a leading UK technology company delivering transformative, data-driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions … performance, analyse data and user feedback, and use insights to drive continuous improvement and maximise product value. Who are we looking for? Youllhave proven experience defining product visions and roadmaps, working closely with stakeholders, and successfully delivering IT solutions in an Agile environment. Yourecomfortable making data-driven decisions, prioritising ...

global SRE and operational excellence organization, you lead the transformation of multi-cloud service platforms to improve reliability, change safety, operational efficiency, and customer experience. Leverage AI-enabled delivery and operations insights to increase throughput and predictability-accelerating planning, reducing delivery friction, improving decision quality, and shortening time from … outcomes. Job Responsibilities Own delivery of the global SRE/Ops transformation roadmap for multi-cloud platforms, converting investment into measurable reliability, efficiency, and customer outcomes. Run cross-organization execution governance (cadences, performance reviews, escalation paths) to drive decisions, remove blockers, and ensure follow-through. Manage the reliability investment ...

research, technology, and academic partners to transfer knowledge and innovative approaches into the business. Identify opportunities to leverage data science techniques to improve products, customer experiences, and internal business processes. Contribute to the continuous improvement of development standards, methodologies, and infrastructure. Stay current with emerging trends and developments across … equivalent commercial track record, in a quantitative discipline such as Computer Science, Engineering, Mathematics, Physics, Data Science, or a related field. Demonstrable experience translating research and technical concepts into practical, real-world applications. Excellent programming skills and a solid understanding of algorithms, computational methods, and software development principles. Experience ...

Head of Data Product We've partnered with a brilliant FinTech business that's going through a major transformation across Data, Digital, Technology and Customer Experience. They're completely rethinking how customers and colleagues interact with the business and its platforms, all powered by large-scale, complex data. … with clear ownership, lineage, and metadata What You'll Be Doing Own a portfolio of data products within a specific domain, which could be Customer Data for example. Working on exciting innovations like building a Data Marketplace. Define product vision, strategy, roadmaps and success measures. ...

Role As Telesales Manager, you'll oversee the day-to-day operation of a team of six telesales executives, ensuring they consistently deliver outstanding customer interactions while achieving ambitious appointment and conversion targets. You'll be responsible for developing your team, monitoring performance, introducing new initiatives and ensuring every … develop new team members while supporting the ongoing development of existing colleagues. Introduce new ideas and initiatives to improve conversion rates, productivity and customer engagement. Monitor team performance through reporting, call quality reviews and KPI analysis. Ensure appointments generated for the nationwide design consultants are thoroughly qualified and meet ...

most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. Whats in it for you? Company vehicle and fuel card Monthly and quarterly … work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the Portsmouth region. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class customer experience. ...

most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. Whats in it for you? Company vehicle and fuel card Monthly and quarterly … work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the Belfast region. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class customer experience. ...

Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions delivered on Salesforce's leading … cloud platform, provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in Austin Texas, with offices around the world, Certinia is backed by Haveli Investments, General Atlantic and Salesforce Ventures. For more information, visit www.certinia.com. THE ROLE Reporting ...

care sector. As a key member of our sales team, you will play a pivotal role in both cultivating strategic partnerships with our existing customer base and win new prospects. This role directly contributes to OneAdvanced's mission of "powering the world of work" and shaping the future … Account Director in the Social Care team, you will be responsible for leading the development and execution of strategic account plans for your customer base. You will work closely with our customers to understand their strategic objectives, identify opportunities to create value through our software solutions, and deliver tailored ...

most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. What’s in it for you? Company vehicle and fuel card Monthly … work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the East Midlands. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class customer experience. ...

Graduate Accountancy Customer Support Consultant Location: Wokingham Salary: Up to £24,800 Looking to kick-start your career after graduating? This is an excellent opportunity for a recent Accounting, Accountancy or Finance graduate who enjoys working with people and wants to combine their technical knowledge with technology and customer … software. Becoming a product expert and sharing your knowledge with colleagues. Creating and updating FAQs, user guides and support documentation. Supporting the development of customer training materials. Assisting with software testing and identifying product improvements. Working closely with internal teams to deliver an excellent customer experience. About ...

Service Desk Analyst About the Role We're looking for a customer-focused IT Service Desk Analyst to join our busy and fast-paced IT team. As the first point of contact for over 1,600 users, you'll provide high-quality 1st line support, ensuring IT incidents … service requests are resolved efficiently while delivering an outstanding customer experience. This is an excellent opportunity for someone with previous IT Service Desk experience who enjoys troubleshooting technical issues and working with a wide range of technologies. Key Responsibilities Provide 1st line technical support for Windows 11 devices ...

Service Desk Analyst About the Role We're looking for a customer-focused IT Service Desk Analyst to join our busy and fast-paced IT team. As the first point of contact for over 1,600 users, you'll provide high-quality 1st line support, ensuring IT incidents … service requests are resolved efficiently while delivering an outstanding customer experience. This is an excellent opportunity for someone with previous IT Service Desk experience who enjoys troubleshooting technical issues and working with a wide range of technologies. Key Responsibilities Provide 1st line technical support for Windows 11 devices ...

more informed decisions. You'll be responsible for generating new business, managing the full sales cycle, delivering engaging product demonstrations, and building long-term customer relationships. You'll also support existing clients, represent the business at industry events, and contribute to the continued growth of our platform across … relationships and raising awareness of our solutions. Work collaboratively with colleagues across commercial, technical and marketing teams to support business growth and improve the customer experience. What you'll bring: Experience in business development, sales, account management or customer success. Excellent communication and relationship-building skills. ...

Customer Service Technical Representative Location: Bristol Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. … existing employees, we drive a culture that is founded on positive change and development. Summary of the role Act as Technical Support to Customer Services, dealing with technical queries from administrators & customers. Individuals in this role will provide input to projects and review all procedural changes as well ...

knowledge sharingand continuous improvement. Some of the key technologies we use: Primarily Microsoft technologies(Server VMs, AD, DNS etc.) VMware/VxRail HCI (Nutanix experience would be an advantage) Azure PaaS/IaaS;VMs, App Service, Storage, Azure SQL, VNETs, App GW, DevOps M365 Apps inc,EntraID, , Intune, Defender … annum for applicants who fully meet the requirements of the post. If youre still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you This ...

global organisation in the digital products and fintech space is looking for a Senior DevOps Engineer to support the delivery and evolution of its customer-facing platforms. The business develops and operates a suite of high-traffic digital products, including web, mobile, and API-driven services used by millions … pipelines. Working closely with product engineering, security, and platform teams , you will help accelerate product delivery, improve system reliability, and enhance the overall user experience through modern DevOps practices. This role will suit someone passionate about product-driven engineering , platform scalability, and continuous innovation. Key Responsibilities Support the build ...

release processes, including automation and standardisation across the Delivery Centre Essential skills - Strong understanding of SDLC, DevOps, and CI/CD pipelines - Proven experience managing complex releases across multiple teams or suppliers - Experience working within regulated or Public Sector environments (e.g. HMRC, DWP, central government) - Knowledge of service … management frameworks (ITIL, Change Management, CAB processes) - Familiarity with security and compliance requirements (e.g. BPSS/SC environments, audit controls) - Experience with tooling such as Jira, Azure DevOps, ServiceNow - Strong stakeholder management with the ability to engage senior client stakeholders and delivery leadership - Experience leading complex, multi-team ...

passionate about delivering exceptional customer service and building lasting client relationships? We're looking for a Client Success Advisor to join our clients growing team. As the first point of contact for clients, you'll play a vital role in ensuring every interaction is professional, positive, and solution-focused. … manage incoming support requests, coordinate service tickets, keep clients informed throughout the resolution process, and work closely with technical teams to deliver an outstanding customer experience. You'll also maintain accurate records, monitor service performance, and contribute to continuous improvements across the business. We're looking for someone with ...

Full Time - 37 hours per week Fixed Term Contract 18 Months At Chime Housing, we are committed to delivering high-quality homes and excellent customer experiences. We re looking for an Aftercare Officer to join our Development Team and play a key role in supporting customers through the final … stages of their home journey. Introduction to the role You ll help ensure a smooth handover process and provide a responsive and customer-focused aftercare service, making a real difference to residents as they settle into their new homes. Role purpose To support the Aftercare Manager in delivering ...

Full Time -37 hours per week Fixed Term Contract 18 Months At Chime Housing, we are committed to delivering high-quality homes and excellent customer experiences. Were looking for an Aftercare Officer to join our Development Team and play a key role in supporting customers through the final stages … their home journey. Introduction to the role Youll help ensure a smooth handover process and provide a responsive and customer-focused aftercare service, making a real difference to residents as they settle into their new homes. Role purpose To support the Aftercare Manager in delivering a high-quality aftercare ...

seeking a CRO Analyst (Conversion Rate Optimisation) to join the business. This is an exciting opportunity for someone with a passion for data, user experience and eCommerce, where you'll play a key role in improving website performance through testing, analysis and optimisation. Core Responsibilities for this CRO Analyst … Implement and develop an ongoing CRO programme to improve website conversion performance. Analyse customer behaviour using heatmaps, user recordings, funnel analysis and other research tools. Identify testing opportunities and present recommendations to Design and Digital teams. Prioritise CRO initiatives using customer insights, analytics and commercial objectives. Coordinate ...

Description At DXC Technology, we help some of the world's largest organisations modernise critical systems, transform customer experiences, and unlock the value of digital innovation. We’re looking for an experienced Senior Solution Architect to join our Digital Applications Transformation team. This is an opportunity to play … assurance Contribute to prototypes, proof of concepts, or code where required Ensure delivery within time, cost, and quality constraints Essential Skills/Qualifications Strong experience in solution architecture and system design Knowledge of cloud platforms such as Azure and AWS, microservices and API‐based architectures, DevOps and CI/ ...

Description: At DXC Technology, we're helping some of the world's largest organisations modernise critical systems, transform customer experiences, and unlock the value of digital innovation. We're looking for an experienced Senior Solution Architect to join our Digital Applications Transformation team. This is an opportunity to play … assurance Contribute to prototypes, proof of concepts, or code where required Ensure delivery within time, cost, and quality constraints Essential Skills/Qualifications: Strong experience in solution architecture and system design Knowledge of: Cloud platforms (e.g., Azure, AWS) Microservices and API-based architectures DevOps and CI/CD practices ...