951 to 975 of 1,370 Customer Experience Jobs in the UK excluding London

exciting phase of digital growth and are looking for an experienced E-Commerce Executive and Brand Manager to help shape and optimise the online customer journey, drive commercial performance and support our dealer network across the UK and Ireland. Who We're Looking For We're looking … experienced e-commerce professional with at least four years experience in digital trading, e-commerce or website management. You'll enjoy combining data, creativity and commercial thinking to drive online growth. With a keen eye for detail and a passion for customer experience, you'll be confident ...

Service Excellence team and help shape the future of global commerce.What you’ll ownThe Analyst will support Quality and Operations in transition of Ongoing Customer Due Diligence to manage the quality process so we can deliver a real time dynamic quality offering. Using your understanding of operations process … will continually look to improve customer experience and improve our approach to anti-money laundering in line with business needs and changes.Key responsibilities:Maintain detailed technical knowledge in relation to CDD and Anti-Money Laundering to act as expert reference for the businessMaintain awareness and knowledge of sectional ...

visit www.lenovo.com , and read about the latest news via our StoryHub . Description and Requirements Lenovo Solutions & Services Group (SSG) is looking for a customer-focused and technically skilled Field Technical Consultant (FTC) to join our EMEA delivery organization. In this role, you will act as a trusted advisor … customers, driving service excellence, managing critical escalations, and helping organizations maximize the value of their Lenovo solutions and services. You will combine technical expertise, customer relationship management, and analytical problem-solving to deliver exceptional customer experiences while proactively identifying opportunities for service improvement. As part of the EMEA ...

raising PO's for 3rd parties. Liaise heavily with commercial and sales teams. Deal with stock and logistics. Deliver exceptional customer service via phone, email, and other communication channels. Use the SAP system effectively. Respond to customer enquiries, providing accurate and timely information on products and services. Resolve … customer issues and complaints efficiently, ensuring a positive customer experience. Process customer orders accurately and coordinate fulfilment requirements. Maintain and update customer records within the CRM system. Handle returns and refund requests in line with company policies and procedures. Escalate complex queries or issues ...

raising PO's for 3rd parties. Liaise heavily with commercial and sales teams. Deal with stock and logistics. Deliver exceptional customer service via phone, email, and other communication channels. Use the SAP system effectively. Respond to customer enquiries, providing accurate and timely information on products and services. Resolve … customer issues and complaints efficiently, ensuring a positive customer experience. Process customer orders accurately and coordinate fulfilment requirements. Maintain and update customer records within the CRM system. Handle returns and refund requests in line with company policies and procedures. Escalate complex queries or issues ...

strategy. With millions of customers and a strong presence across both retail and eCommerce channels, the business is leveraging data at scale to improve customer experiences, optimise operations and drive innovation across the organisation. This is an opportunity to join a business where technology is viewed as a strategic … development support Career progression opportunities within a growing technology function Retail discounts and employee benefits scheme Strong investment in modern technologies and innovation Key Experience Proven experience leading Data Engineering or Data Platform teams within complex enterprise environments Experience managing large-scale engineering programmes and multi-vendor ...

fully utilise Lightspeed’s suite of tools. Monitor and analyse account performance, tracking metrics such as Monthly Recurring Revenue (MRR), Net Retention Rate (NRR), customer health, and engagement. Proactively manage churn and satisfaction, identifying trends, resolving issues, and strengthening long‐term client relationships. Negotiate and close agreements, securing favourable … achieving renewal, retention, and growth targets. And a little bit of ... Contribute to and execute sales and marketing initiatives aimed at enhancing the customer experience and increasing Lightspeed's Monthly Recurring Revenue (MRR). What you need to bring: Fluency in German Demonstrated success in quota‐carrying ...

reviews, and QBRs. Subject Matter Expertise Serve as the SME on how platform workflows operate end-to-end, across the vendor, Ingram Micro, and customer experience. Assess the current experience within each solution area and help define the target state as the business evolves. Stay current on platform … Success Team. Contribute to KPIs, reporting, and executive materials that demonstrate solution-area progress and business impact. What you bring to the role: Experience & Education Bachelor's degree (or equivalent combination of education and experience) required. 3+ years of functional experience, including a minimum of 1 year ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll travel daily to customer sites across the Hospitality & Retail … Cat5/5e/6 and fibre). Site Services: Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are followed accurately. Client Communication: Liaise with clients to understand requirements, clearly explain technical issues, and follow agreed escalation procedures when necessary. Cabling ...

mockups into beautiful, functional user experiences. Level up our website and dashboard —enhance performance, refine UX, and ship new features that make the customer experience more enjoyable. Ship mobile and desktop apps —from iOS to Windows, you’ll build cross‐platform experiences that our users love … right tools, frameworks, and architectures to keep our products fast, scalable, and future‐proof. To crush it in this role, you’ll need: Experience with Next.js, React, and UIkit —you know how to build sleek, high‐performance UIs with modern tools, and you’re comfortable navigating and contributing ...

Product Design team and help shape seamless digital experiences across some of the UK's leading travel brands. If you're passionate about solving customer problems, creating intuitive products and turning insights into impactful experiences, we'd love to hear from you. Up to £65,000 per annum 37.5 … 30pm Reporting to our Head of Product Design Part of our Product Design team What you'll be doing: Identify and solve meaningful customer and business problems Lead discovery activities including user research, testing and experimentation Design end-to-end experiences across web, mobile and service touchpoints Create user ...

Administrator to join their team. This is an excellent opportunity for an organised and detail-focused administrator who enjoys working with data, systems and customer-facing teams. The Role As a Sales Administrator, you’ll play an important operational role supporting both the Sales and Customer Success functions. … position combines customer data management, administration, live chat support and reporting. You’ll be responsible for ensuring customer records are accurate and up to date, supporting efficient sales processes and assisting with routine reporting and school data analysis. You’ll be joining a collaborative team where your organisational ...

seeking an experienced Commercial Director to join the Senior Leadership Team. You will shape and deliver the commercial strategy, bringing together Sales, Marketing, Customer Experience and Commercial Strategy under one accountable leader. Lead initiatives to drive revenue growth, maximise customer value and ensure commercial decisions are backed ...

technology developments. Selling at Westbase.io is consultative. You’ll work closely with our pre-sales and technical teams to deliver solutions that genuinely fit customer requirements – whether that’s LAN/WAN infrastructure, WiFi and switching, cloud networking, or security – and you’ll bring those solutions to life through … needs. Commercially, you’ll own your pipeline and forecast with accuracy. You will also collaborate across marketing, pre-sales, and delivery to ensure the customer experience is seamless from first conversation through to deployment. What you'll bring You’ll have a proven track record in business development ...

looking for a Clinical Specialist to join our team as our second UK-based hire. This is a hands‐on, customer‐facing role for a clinician who is passionate about paediatric rehabilitation, technology and making a meaningful difference for children and their families. As a Clinical Specialist, you will … point of contact for families, clinicians and healthcare partners using Trexo. You will lead customer onboarding and training, provide ongoing clinical and technical support, and deliver hands‐on device trials at roadshows, conferences and other events. The role involves significant travel, primarily across the UK and occasionally elsewhere ...

including reliability, security, scalability, performance and governance standards. Key responsibilities: Lead the architectural design of AI-enabled software applications, ensuring alignment with business/customer goals and delivery milestones. Translate stakeholder needs into clear technical requirements and target architectures for AI-enabled application solutions. Design … evolution of delivery methodologies, standards and practices to improve consistency, reuse and time-to-value for AI-enabled application delivery. Skills and experience: Demonstrable experience in application architecture, including designing scalable and maintainable software solutions. Demonstrable background designing and delivering AI/ML solutions using with strong experience ...

operation is optimised against service, cost, and engagement criteria Support the adoption of new TMS and WMS systems, and ensure the user and customer experience is positive Review and actively manage budgets against contract performance ensuring visable reports/dashboards are available to share with the leadership team … health and safety standards. Support stakeholders to help the business growth through contract wins and retention Profile The successful General Manager should have: Proven experience managing a busy transport and warehouse operation Effective leadership and decision-making skills, building engagement and performance Strong financial acumen (P&L management) Proven ...

Comet. This is a direct-report-to-CEO role with no direct reports. It is not a people-management role, not a corporate CX role, and not a theoretical product strategy role. It is a one-person commercial product function built for pace, ownership and measurable delivery. The role … repeat purchase and retention. Understand how buyers shop online and where the biggest friction, confidence gaps and commercial opportunities sit. Use ecommerce and marketplace experience to decide where the business should focus first to move conversion, revenue and buyer behaviour. Drive improvements that make buyers buy more often, more ...

Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work as One Team to drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights — and we couldn’t do it without our brilliant people. As our Tech Engagement & Communications Specialist … work will help surface operational challenges, drive meaningful improvements, and ensure the right conversations, actions and outcomes happen at the right time — ultimately enhancing customer experience, improving efficiency, and supporting business growth. What you’ll be doing As our Tech Engagement & Communications Specialist , you will ...

countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federations of companies. Job Details Years of Experience: 4-7 Years Salary: 35 to 50k GBP Per Annum. UK Driving license is MUST Job Description: Design, assemble, and install data logging equipment ...

Horsham RH12 1EH, UK job type: Permanent/Full-time Sector and subsector: Communications | Digital Annual Salary range: from £ 40,000.00 to £ 45,000.00 Customer Service Manager Horsham, West Sussex Full-time | Are you a natural leader with a passion for delivering exceptional customer experiences? Telecom Acquisitions … looking for a proactive and people-focused Customer Service Manager to lead our dynamic support team during an exciting phase of growth. As the driving force behind our Customer Care and Technical Support desks, you’ll ensure every customer interaction is handled with care, speed, and precision. ...

color: #f5f5f5; } At Jet2.com and Jet2holidays were working together to deliver an amazing journey, literally! We work as One Team to drive forward a Customer First ethos, creating unforgettable package holidays and flights and we couldnt do it without our brilliant people. As our new Tech Engagement & Communications Specialist … work will help surface operational challenges, drive meaningful improvements, and ensure the right conversations, actions and outcomes happen at the right time ultimately enhancing customer experience, improving efficiency, and supporting business growth. What youll be doing As our Tech Engagement & Communications Specialist , you will: a { text-decoration: none ...

come from strong stakeholder management, delivery leadership and the ability to coordinate multiple technology workstreams. We're keen to speak with candidates who have experience in: Payments or FinTech environments Payment gateways, acquiring, merchant services or transaction platforms POS/EPOS, ticketing or integrated software solutions Managing third-party … closely with technical, commercial and operational stakeholders Supporting the rollout of new payment capabilities and product enhancements Driving improvements to existing payment solutions and customer experience Ensuring projects are delivered on time, within scope and to a high standard What's on offer? £70,000-£90,000 base ...

Tech support VDI as part of Uk Infrastructure Team supporting the Virtualised Desktop environments, the role will include resolving Incidents & Tasks raised by the customer through service now, planning and implementing changes to customer requirements, Liaising with TSMs, projects, and other parts of the business to carry … Profile Management. Support User Workspace Environments: Implement and utilise tools like AppSense/Ivanti/FSLogix for User Workspace Management to enhance user experience across virtual platforms. Good understanding of Microsoft server products (Windows 2012-2022) Good understanding of the certificate renewal process and certificate chains within Citrix Troubleshooting ...

Tech support VDI as part of Uk Infrastructure Team supporting the Virtualised Desktop environments, the role will include resolving Incidents & Tasks raised by the customer through service now, planning and implementing changes to customer requirements, Liaising with TSMs, projects, and other parts of the business to carry … Profile Management. Support User Workspace Environments: Implement and utilise tools like AppSense/Ivanti/FSLogix for User Workspace Management to enhance user experience across virtual platforms. Good understanding of Microsoft server products (Windows 2012-2022) Good understanding of the certificate renewal process and certificate chains within Citrix Troubleshooting ...