926 to 950 of 1,370 Customer Experience Jobs in the UK excluding London

Australia’s #1 mid-market Managed Service Provider . While the award might have been earned across the Tasman, the standards, culture, and customer experience that got us there are exactly what we’re bringing to New Zealand. (And after nine years of winning, we’re starting … happy” What You’ll Bring We’ll keep this refreshingly simple: Proven success in a senior role within an MSP, MSSP, integrator, or similar Experience working with SMB and mid-market clients and selling into the C-suite A strong track record in account management, client retention and growth ...

ongoing support of digital systems, promote smarter ways of working, and provide expert advice and solutions that improve service efficiency, data availability and customer experience. Key Responsibilities Lead the management, support and development of business-critical and operational digital systems, ensuring they meet departmental business requirements. Lead the delivery … effective system use and smarter ways of working. Drive digital transformation and service improvement initiatives, identifying opportunities to improve efficiency, automation, data availability and customer service. Lead the resolution of complex technical and operational issues, assessing options and recommending effective and sustainable solutions. Plan, organise and resource technical tasks ...

Claranet is seeking a Technical Solutions Change Team Leader to lead and develop the Technical Solutions Change team, delivering in-life change to customer solutions and ensuring governance processes are established with customer experience at the core. You'll manage a team of engineers, prioritise workloads, build ...

leading manufacturers. Due to our continued growth we are now recruiting for a PLM Programme Manager to be based at our office/our customer’s site in Gaydon. Our Product Lifecycle Management (PLM) practice helps manufacturers build better products, define better processes, and reduce costs. As an engineering … specific to each of our clients. The Role: We are looking for an experienced Program Manager to support the Service Operations function within the customer PLM organization, working closely with the Service Operations leadership team and cross-functional stakeholders across business and technology teams. The role is responsible ...

executive stakeholders. Act as a trusted advisor, helping clients prioritise initiatives and define measurable business outcomes. Work closely with underwriting, claims, pricing, risk, and customer operations teams. Drive adoption of AI and analytics solutions through effective stakeholder management and communication. Solution Development (40%) Design and develop predictive, machine learning … architects to operationalise solutions. Ensure solutions follow Responsible AI, governance, and security best practices. Support deployment, monitoring, and continuous improvement of models. Required Experience 10+ years of experience in Data Science, AI, Machine Learning, or Advanced Analytics. Demonstrable experience working within the Insurance industry . Strong understanding ...

Lotus Cars is seeking a Product Manager – Connectivity Europe to own the European connected services roadmap and lead the Lotus customer app and OTA feature development. This role sits at the intersection of automotive, technology and customer experience, requiring collaboration with engineering and digital teams across Europe ...

Vodafone Group Plc in Chester-Le-Street is seeking a proactive store leader to oversee customer-facing teams and drive performance. You will coach staff, manage KPIs, and ensure an engaging customer experience across Vodafone products and services. This full-time role offers a 40-hour week ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers … 00am9:00pm. Weekend shifts (typically 1 in 4) are remote, with two weekdays off in return. Occasional overtime may be required. What Youll Do: Customer Service: You'll deliver high-quality support, responding promptly to queries and escalating issues when needed. Service Request Management: Log, track, and update ...

Title: Professional Services Engineer Department: Technical Services/Professional Services Location: Sheffield (with travel to customer sites as required) Role Purpose The Professional Services Engineer is a senior technical specialist responsible for designing, scoping, implementing, and supporting complex IT solutions for both clients and internal business systems. The role … senior escalation point for complex technical issues and provide mentoring and knowledge sharing to engineers across the business. This position requires a proactive, customer-focused individual with strong technical expertise across Microsoft technologies, networking, cloud platforms, cybersecurity, and infrastructure solutions. Key Responsibilities Technical Consultancy & Solution Design Engage directly with ...

work in thecity. And that's where you come in. We are always looking for people of thehighest calibre with skills, knowledge and experience to help us deliver ourcompelling vision. Stoke-on-TrentCity Council's diverse and talented workforce is its greatest asset and mostvaluable resource. The skills, knowledge … experience of our c.4,600employees are essential to delivering our ambitions and vision for ourorganisation and Stoke-on-Trent. We want to be an employer that people areproud to work for, and where our staff are supported, developed and rewarded inan inclusive way that helps them to excel ...

Technology and Support Services (TSS) organization. Strive for continual improvement with team organization, processes and procedures. Maintain reporting of key performance indicators (KPI).Develop customer-facing and internal documentation on best practices, troubleshooting flowcharts, training materials and FAQs to ensure consistent customer experience. Communicate with Engineering, Applications Engineering … Marketing, Category Management, Supply Chain Services, and Quality Assurance divisions of any product problems, opportunities, or emerging customer needs. Provide subject matter expertise and leadership for data centre mechanical and electrical (M&E) support activities, including power distribution, UPS, generators, cooling, airflow management, and environmental monitoring systems. Support data ...

software consultancy in Lincolnshire is looking for an experienced Optimizely Developer to join its development team, working on enterprise-level websites, digital platforms and customer experience solutions for a range of clients. You'll design, build, customise and maintain Optimizely CMS solutions, working closely with Business Analysts, Project … solution architecture reviews Support testing, defect resolution, deployment and post-implementation activities Perform code reviews and mentor junior developers where appropriate ESSENTIAL SKILLS Commercial experience developing with Optimizely CMS, Episerver or Optimizely DXP Strong C# and .NET development ASP.NET Core, MVC and CMS-driven web application development SQL Server ...

Business Analyst to bridge business and technology within Retail, Data & Digital Transformation. You will translate retail challenges into data, technology, and transformation solutions, supporting customer experience, commercial performance, merchandising, supply chain, digital, and operational transformation. Strong BA background in retail and data-driven decision making is required. #J ...

Boxbar Tech is seeking a Client Success Partner to ensure technology delivers the agreed operational, commercial and customer-experience outcomes for each client. You will own ongoing client success after the sale, coordinating onboarding, activation readiness, adoption, performance reviews and continuous improvement across the client lifecycle. This ...

solutions for the Public Safety & Justice market, providing software as a service for multi-media evidence management and Emergency Contact Centres to a worldwide customer base. We are currently expanding our development team to allow us to continue to develop an exciting product that enables law enforcement agencies worldwide … your code takes into account the concerns of security, scalability, compatibility and maintainability. Performing testing of your work, fixing defects and helping to resolve customer support cases. Have you got what it takes? Solid experience developing ASP.NET web applications in C# using Visual Studio/Visual Studio Code ...

working on: Setting the technology roadmap and translating it into priorities the business can actually execute Retail systems, ecommerce platforms and the digital customer experience Data, reporting and analytics Infrastructure, security and governance Leading the internal IT/Data/Ecommerce teams and managing external suppliers and partners ...

functionality to encourage engagement. Liaise with the Development team to stay up to date with new platform features and recommend improvements. Liaise with the Customer Experience team to ensure they are familiar with each project and can deliver networking services effectively. Maintain high standards of product quality ...

team of Level 1 Engineers in resolving incidents, developing Analyst capability, assuring diagnostic quality, and driving continual improvement to protect service performance and customer experience. You will mentor, onboard, create knowledge articles, promote standardized diagnostics, and ensure SLAs are met while collaborating with resolver teams. #J-18808-Ljbffr ...

flights, and ground transport. You will define strategy and a long-term vision for AI capabilities that help product teams move faster and improve customer experience. You will partner with Data & AI, engineering, and business leaders, bringing deep ML expertise to identify high-impact opportunities and shape data-informed ...

Fraud Analytics team in the UK. You will shape detection strategies, develop technical solutions, and deliver insights to reduce losses while preserving customer experience. The role collaborates with subject matter experts to protect members from evolving fraud and scams. You’ll join a dynamic team within the Economic Crime ...

Fraud Analytics team in the UK. You will shape detection strategies, develop technical solutions, and deliver insights to reduce losses while preserving customer experience. The role collaborates with subject matter experts to protect members from evolving fraud and scams. You’ll join a dynamic team within the Economic Crime ...

Fraud Analytics team in the UK. You will shape detection strategies, develop technical solutions, and deliver insights to reduce losses while preserving customer experience. The role collaborates with subject matter experts to protect members from evolving fraud and scams. You’ll join a dynamic team within the Economic Crime ...

platforms, and deliver high-volume, reliable services. Join a dynamic team within a global financial services context and help shape the next generation of customer experiences. #J-18808-Ljbffr ...

SLAs are met. The ideal candidate will have a strong background in managing day-to-day services with a focus on delivery, efficiency, and customer experience. The position also offers a hybrid work model, requiring occasional travel. #J-18808-Ljbffr ...

Develop, maintain, and enforce standard operating processes for logistics and export compliance. Build and produce regular reporting packs for logistics, highlighting performance, volumes and customer experience. Strengthen and expand the preferred courier network to improve service levels, reliability, and geographic coverage. Educate our sales teams on the logistics services … provide to maximise opportunities and enhance the customer experience. Design and implement data integration layers between logistics and third-party warehouses to improve data accuracy, automation and end-to-end visibility across the supply chain. Ensure all domestic and export activity, from quotation stage through to final delivery ...